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Amazon App Store 'Rotten To the Core,' Says Dev

suraj.sun sends an excerpt from this post made by a developer who decided to try out Amazon's App Store, only to be disappointed with the experience: "Amazon's biggest feature by far, has been their Free App Of The Day promotion. Publicly their terms say that they pay developers 20% of the asking price of an app, even when they give it away free. To both consumers and naive developers alike, this seems like a big chance to make something rare in the Android world: real money. But here's the dirty secret Amazon don't want you to know, they don't pay developers a single cent. ... Amazon is being predatory here, and asking developers (who are often desperate for exposure) to give away their app, in order to promote Amazon. In the end we agreed that we had entered the world of Android development as an experiment, and it would seem silly not to add more data to the experiment we were conducting. The day of our promotion came: ... Amazon gave away 101,491 copies of our app! At this point, we had a few seconds of excitement as well; had we mis-read the email and really earned $54,800 in one day? We would have done if our public agreement was in place, but we can now confirm that thanks to Amazon's secret back-door deals, we made $0 on that day. That's right, over 100,000 apps given away, $0 made."

346 comments

  1. BAU by Anonymous Coward · · Score: 0

    Business As Usual

    1. Re:BAU by Anonymous Coward · · Score: 0

      Are you tim allen?

    2. Re:BAU by Anonymous Coward · · Score: 0

      Yes. Yes I am.

  2. Hmmmm by Anonymous Coward · · Score: 0

    Sounds like someone didn't have a lawyer.

    1. Re:Hmmmm by fuzzytv · · Score: 3, Insightful

      You mean you need a lawyer for everything? washing a car, eating a donut, doing basic math etc.?

      Becaue the article is not about law or signing a contract. It's about the fact that Amazon describes the promotion as "20% for the developers" but in reality they make deals with the developers so that they pay them 0%. Yes, both sides obviously have enough brain cells to be responsible for their actions, so it's their fault they've signed the deal. But the article is not a whining about this - it's a warning to the other developers and to the public that those 20% is just a virtual reality.

    2. Re:Hmmmm by Anonymous Coward · · Score: 0

      in reality they make deals with the developers

      And you should have a lawyer when doing that. Obviously, they did not understand what they were signing when the partnered with Amazon.

    3. Re:Hmmmm by unity · · Score: 2

      You should read the article. They did in fact understand it and followup up to verify the information. They only went through with it for the hell of it since taking part in the android platform was an experiment.

    4. Re:Hmmmm by jimicus · · Score: 1

      And you should have a lawyer when doing that. Obviously, they did not understand what they were signing when the partnered with Amazon.

      If I were to consult with a lawyer as much as a typical "speak to a lawyer" poster on /. recommends, I'd have a crack legal team advising me whether or not I should get out of bed in the morning.

    5. Re:Hmmmm by TheRaven64 · · Score: 1

      They did understand it. They decided to try it as an experiment to see if the advertising from the free app day and the favourable positioning for 14 days afterwards increase sales. It didn't. Amazon gave their app away for free, in the hope that both would benefit:

      • Amazon would benefit because the free app day is one of the main things bringing people into their app store, and hopefully they'll spend money while they're there.
      • The developers would benefit because increased exposure would mean that they'd sell more copies of the app.

      It turns out that only Amazon benefits. If you agree to participate in this promotion, then you don't get anything, but Amazon does. They're warning other devs not to agree to it, because it doesn't generate any sales and probably does lose some sales (at least some of the 100,000 who downloaded it for free would probably have bought it - even 0.1% would be a reasonable amount of revenue).

      --
      I am TheRaven on Soylent News
    6. Re:Hmmmm by tehcyder · · Score: 1

      The article most certainlyis a whine about Amazon, but in fact it just shows the naivete of the developers.

      --
      To have a right to do a thing is not at all the same as to be right in doing it
    7. Re:Hmmmm by tehcyder · · Score: 1

      No, you consult a lawyer if you're signing a piece of paper which potentially loses you $50,000. For example.

      --
      To have a right to do a thing is not at all the same as to be right in doing it
    8. Re:Hmmmm by unrtst · · Score: 1

      ...even 0.1% would be a reasonable amount of revenue).

      0.1% of the $50,000 they would have made that day is only $50, and only 100 downloads.

      The 0.1% is completely pulled out of the air, but since it's your number, I'll use it... that would mean that actual losses that day were only $50, because all those other people wouldn't have bought the app anyway, and they gained exposure to 1000x's the people they normally would have - people that might buy their next app, or the next version - let alone the people that saw it and didn't get it - that's eyeballs, and easily worth the $50.

      We're all taking about make-believe money in a situation they agreed to and knew full well going in that they wouldn't make the money. I don't see where the complaint is. Or even the warning... they got 100k downloads that day! that's an advertisement that it works!

    9. Re:Hmmmm by TheRaven64 · · Score: 1

      The point is that they gained nothing from the exposure. They thought they would, which is why they tried it, but it made no difference to their sales. Amazon got 100,000 visitors that they could try to sell other stuff to, but the company that produced the app got nothing of value. Advertising isn't valuable in itself, it's only a tool for driving sales, and only Amazon seems to have benefitted in this case. Their warning is that, if you do this, then you're effectively agreeing to buy an advert for Amazon.

      --
      I am TheRaven on Soylent News
    10. Re:Hmmmm by unrtst · · Score: 1

      How is the 100,000 visitors a valuable thing for Amazon, but worth nothing of value for the developer? Either visits and exposure are good (and they both benefit) or it's worth nothing (and neither benefits), though it's probably somewhere in the middle... some visits are valuable, some aren't.

      My gut feeling is that Amazon probably gets less out of this than the developer. These 100,000 downloads grabbed the developers app. They're less likely to grab some other app, cause they just downloaded something new. And the developer has a (non-paying) customer now... but it's a customer that can be upgraded to a paying customer. Just release a version 2 with a new API like all the other bait-and-switch people do... those that would have paid will likely pay, and maybe some that wouldn't have made the jump originally will now pay cause they've found value in your app.

      "No publicity is bad publicity"... this article is probably doing more for Amazons benefit than the free downloads from this app.

    11. Re:Hmmmm by TheRaven64 · · Score: 1

      How is the 100,000 visitors a valuable thing for Amazon, but worth nothing of value for the developer?

      Because Amazon sells lots of things, while the developer sells only one thing. It's a classic loss leader. You sell something at below cost to get people into your store, and then they buy more of your stuff. In Amazon's case, the daily free app gets people into their Android app store and then they can sell them other things. 100,000 people are going to Amazon's store to grab the free app - that's a lot of people to potentially sell other things to. The developer, on the other hand, is selling one app. 100,000 people get it for free. That's a lot of people who now won't be buying that app.

      When supermarkets do loss leaders, they still pay their suppliers, so their suppliers make a profit (although often a small one - big supermarkets will negotiate a very low price for things like milk that are loss leaders). Amazon negotiated a zero price for theirs, which means that they are benefitting from 100,000 daily visitors (assuming that this is a typical download rate for the free app), but the app developers get nothing.

      --
      I am TheRaven on Soylent News
  3. math is hard by avandesande · · Score: 0, Troll

    20% of 0 = 0

    --
    love is just extroverted narcissism
    1. Re:math is hard by Anonymous Coward · · Score: 2, Informative

      From TF- no, wait, from the second sentence of the summary:

      "their terms say that they pay developers 20% of the asking price of an app, even when they give it away free."

      RTFS I guess?

    2. Re:math is hard by Anonymous Coward · · Score: 0

      Reading seems like its hard as well. The post says Amazon offers developers 20% of the asking price, not 20% of what they get for giving the app away for free. Practice reading and understanding, then impress everyone with your 1337 math skills.

    3. Re:math is hard by YodasEvilTwin · · Score: 2

      The List Price, as originally defined, was set by the developer. Not Amazon. Thus the original agreement effectively said "20% of the original price".

    4. Re:math is hard by Anonymous Coward · · Score: 2, Insightful

      No, that isn't how it's supposed to work. On Amazon App Store, the developer is supposed to get either 70% of the sale price, or 20% of the asking price, i.e full price, whichever is higher. Amazon will often sell apps at a discount. That means if the list price for your app is $4.99, than amazon owes you at least $1, even if they decide to sell the app for $0.99. If they sell it at $4.99, you get $3.50. You are giving Amazon the right to set the selling price to whatever they want, in exchange for a small guaranteed cut at any price. This can be advantageous, because Amazon could adjust prices until it finds the most profitable point. Selling at 50% off list price is a good idea if you can sell three times as many copies that way.

    5. Re:math is hard by bonch · · Score: 3, Insightful

      So you don't think it's fishy how Amazon publicly advertises 20% even for free apps? And in the screenshot, Amazon told them they received $54,805.14 in earnings that day? As stated in the article's comments section, the terms are confusing and fuzzy.

    6. Re:math is hard by causality · · Score: 3, Insightful

      So you don't think it's fishy how Amazon publicly advertises 20% even for free apps? And in the screenshot, Amazon told them they received $54,805.14 in earnings that day? As stated in the article's comments section, the terms are confusing and fuzzy.

      Not to mention that it takes more effort to make them confusing and fuzzy than it would to make them simple and clear. While it proves nothing, it strongly suggests that this is intentional.

      --
      It is a miracle that curiosity survives formal education. - Einstein
    7. Re:math is hard by mabhatter654 · · Score: 1, Interesting

      WOW! Amazon is cheap bastards... Apple offers 70% (Seven - Zero) of sales. And you set your price... Apple NEVER does.

      I think the confusion is the "0% revenue share" in APPLE Store talk that means the HOUSE cut would be 0%... so it SOUNDS like a good deal. Until you realize it's YOU that is getting the "revenue sharing" ... for your OWN APP. I can see people wanting to try out Amazon.. for the sole purpose of it being "not Apple" and "not Google" but under terms like that there's just no way.

      There are some older terms here: http://www.slashgear.com/amazon-android-app-store-tcs-leak-29104993/

      it's easy to see how a developer could be confused. If that email is read DIFFERENTLY, that "revenue sharing" could actually mean Amazon is trying to CHARGE THE DEVELOPER for putting their app on sale!!!! You gotta love that section 5i that defines "list price"... in other words because they put the app on sale, the "list price" became zero that day because it was the lowest price.. it's not hard to comprehend. But when you deal with terms in clauses.. that reference clauses... in other paragraphs... reading the WHOLE story for "lets put your app on sale" is not the TRUTH.

    8. Re:math is hard by jo_ham · · Score: 1

      Reading the summary is hard.

    9. Re:math is hard by Dahamma · · Score: 1

      But it didn't. In RTFA, they point out that they even emailed for clarification and the answer was:

      All these highly valuable placements are at no cost to you. We want to promote your app and in exchange of the placements, at the 0% rev share for one day only

      Further, there was clearly no confusion about it, because he goes on to say:

      All this seemed way too one sided to us, Amazon is being predatory here, and asking developers (who are often desperate for exposure) to give away their app, in order to promote Amazon. A heated debate broke out in our office about whether we should or not. I was firmly against, my business partner for. In the end we agreed that we had entered the world of Android development as an experiment, and it would seem silly not to add more data to the experiment we were conducting.

      So, they consciously decided to give it away as an experiment, and now they are complaining that they didn't get paid (mostly because of a temporary reporting glitch that showed some revenue).

      The Amazon Store does sound horrible, but they knew what the terms were.

    10. Re:math is hard by Anonymous Coward · · Score: 0

      Of the usual asking price.

      Did I really need to explain that or are you just acting like an ass?

    11. Re:math is hard by recoiledsnake · · Score: 2

      >WOW! Amazon is cheap bastards... Apple offers 70% (Seven - Zero) of sales. And you set your price... Apple NEVER does.

      I think you're getting confused here. Apple keeps 30% of the revenue, and so does Amazon when an app is sold.

      The difference is that Amazon will sometimes run a discount to push sales, but they say they give atleast 20% even if they're taking a loss on that(the article says it didn't apply to them). A big difference from what you said which seemed to indicated that Amazon is taking money from customers but giving only 20% to devs which is flat out wrong.

      --
      This space for rent.
    12. Re:math is hard by mabhatter654 · · Score: 1

      But what situation would they devalue your app so badly that the 20% rule kicked in? Their definition of "list price" is the OPPOSITE of what a traditional MSRP would be... The whole thing is "Hollywood" accounting at it's finest...

      I do agree the guys could have been sharper on the contract... Except the way those percents are written they are INTENDED to be misread because the "sale price" is scattered on 5 different pages of the contract.

    13. Re:math is hard by artor3 · · Score: 2

      You don't understand the terms.

      Apple offers 70% of the list price, with the list price being the developer's asking price.
      Amazon offers 70% of the list price, or 20% of the developer's asking price, whichever is greater.

      If I make a $1 app and sell it in both Amazon's and Apple's app stores, I'll make 70 cents from each and Amazon/Apple make 30 cents. The difference is that Amazon reserves the right to sell my app for, say, 50 cents instead, in which case I only make 35 cents from that sale and they make 15. You can argue that Amazon shouldn't be the one to set the price -- if so, don't use their store. But they aren't doing it out of greed. They take the same cut regardless. They are doing this because they think that they're better at setting a price than you are. And they're probably right.

    14. Re:math is hard by Anonymous Coward · · Score: 0

      So, they consciously decided to give it away as an experiment, and now they are complaining that they didn't get paid (mostly because of a temporary reporting glitch that showed some revenue).

      Great job reading in detail right up until you'd reached the conclusion you wanted to reach, then stopping. Read just a little bit more, maybe including some of the comments and responses, and you'll see they aren't complaining that they didn't get paid. The only money issue they had is that Amazon's stupid billing system gave them heart attacks by making it look like they might get paid after all.

      Their real problem is that Amazon misrepresents the free-app deal to developers. From the outside it sounds like if Amazon picks your app to be free, you'll still make 20% of list on all "free" copies. An attractive deal! But once you're signed up, it turns out that free-for-a-day happens only if you agree to waive the 20% and make nothing other than whatever intangible value the "placement" has. Worse, Amazon tries to restrict you from talking about this special deal, because if word gets out, Amazon's terms won't look quite so good to developers thinking about selling through Amazon.

      In other words, they're complaining about a bait and switch. They're perfectly justified in being angry and outing the practice, the fact that it cost them significant amounts of money to support the flood of new users, and the lack of any real followup sales surge. And the way that Amazon is allowed to play with the app's price at any time.

    15. Re:math is hard by Dahamma · · Score: 1

      Don't worry, I still came to the conclusion that their app store is a shady rip off, and I'd never use it. I agree that it's misleading, too. But it's not a bait and switch if they specifically asked a question about it before signing up and were told the correct answer, and decided to do it anyway. Do I have to quote their article AGAIN?

      All this seemed way too one sided to us, Amazon is being predatory here, and asking developers (who are often desperate for exposure) to give away their app, in order to promote Amazon.

      Sounds like they knew the terms to me...

    16. Re:math is hard by recoiledsnake · · Score: 1

      You seem to be still confused. Haven't you seen things being given away in Black Friday sales? In Hollywood accounting, the studio keep the extra money. The only benefit here that Amazon is getting is publicity and usage for their store, not money.

      --
      This space for rent.
    17. Re:math is hard by Half-pint+HAL · · Score: 1

      It is a bait-and-switch. The "bait" is the developers' agreement, which says 20% of list price on free app of the day. The "switch" is the email that offers FAotD listing only once the developer has released an app. "Bait and switch" involves changing the terms of a contract or sale just before signing on the dotted line. Changing the deal afterwards isn't bait-and-switch, it's fraud, and even Amazon isn't big enough to get away with that.

      It's not a bait-and-switch aimed at getting devs onto FAotD, it's a bait-and-switch aimed at getting devs to list their apps in the Amazon app store, and it has been very effective. First up, app stores need to be able to quote a high number of apps to draw in the customers, and offering the 20% really does attract devs, because they understandably expect to get more out of 20% FAotD than out of normal sales. Amazon win. Amazon don't really care if someone turns down FAotD because they'll just move on to the next guy. Amazon win.

      HAL

      --
      Got them moderator blues I blieve I walk out the do', With these mod-points I been gettin', I 'most never post no mo'
    18. Re:math is hard by DrXym · · Score: 1
      And that 20% discount is a killer. You list your app on Android Marketplace for $10, you're compelled to list it for $10 Amazon's App Store. But then Amazon goes and sells it for $2 and you have no input in this. The amount you get paid is 70% of the sale price or 20% of the list price, whichever is higher. So if they sell for $2 you get $2. If they sell for $2.85 or less you still only get $2. If they sell for $5 you get $3.5 etc. In virtually every case you're going to get less revenue than on Marketplace, possibly a lot less revenue.

      It's a scam for developers and one could argue it's anti-competitive too since it means Amazon's sale price always matches or undercuts the price on Marketplace. A fairer system which would allow them to undercut would be to allow devs to set a wholesale price and an MSRP. Devs would always get 100% of the wholesale price. And Amazon could discount anywhere between MSRP and wholesale that they wished. It allows devs to set their "bottom line". Chances are Google would reciprocate with a similar scheme so that both stores would be competing against each other rather than stiffing developers.

      In the absence of this I strongly expect that devs will produce a "special edition" of their apps on Amazon which prevents like for like comparison and lets them adjust their pricing in a more favourable way. I expect the Amazon edition will find it gimped in some way, or the price bloated by some minimal extra functionality so devs can recoup their costs for using the app store.

    19. Re:math is hard by DrXym · · Score: 1

      Amazon is poised to launch a bunch of tablets of their own. A captive audience. Once that happens you can bet that apps will still be deep discounted to give the impression that the app store is cheaper than marketplace. Which it is of course but only by fucking over developers in the process.

    20. Re:math is hard by DrXym · · Score: 1

      There is no arguing that they should be allowed to compete. The point I expect most devs would make is that 20% of the list price does not represent it's "wholesale" cost.

    21. Re:math is hard by jimicus · · Score: 1

      I don't think it's the contract they're complaining about so much - they knew they were signing up to get zero when they agreed.

      What they're complaining about is:

      - Amazon proudly advertise that you still get 20% of the usual price even when they discount it to zero.
      - Except if they plan to discount it to zero, the first thing they'll do is send you an email offering a "revised" agreement - they'll discount it to zero and you get zero. This email contains a note saying "Oh BTW the contents of this email are confidential".
      - A developer may think "You know what? I'll accept that and chance that it'll work out in the long term, because it's good advertising". Which is exactly what these guys did.
      - Lo and behold, when discounted to zero the app sold like hot cakes. 100,000 copies in one day.
      - They now have 100,000 users to support. Furthermore, if the app phones home (which many do), they need the server capacity to handle 100,000 copies of the app phoning home. None of these 100,000 users have paid. This is the law of unintended consequences, and it'd seem they didn't really think about this. Nevertheless, it may not be the end of the world - after all, if it improved paid-for sales enough they could afford to deal with that....
      - It didn't make the slightest difference to paid sales.

    22. Re:math is hard by NiteShaed · · Score: 1

      I don't think Black Friday sales are quite the right analogy. If a store has a big sale on blenders, they've already paid the blender manufacturer $X per unit, and then set their prices based on that, or even below if they think it'll add enough overall sales on other items to make up for the loss. They don't get to tell the blender manufacturer "Hey guys, we're having a big sale, so instead of paying you $X, we're only going to pay you $Y".

      --
      Some bring out the best in others, some the worst. Some bring out far more.
    23. Re:math is hard by avandesande · · Score: 1

      Only a geek would still believe that there is actually such a thing as something for nothing.

      --
      love is just extroverted narcissism
  4. You mis-read the contract and are crying foul? by Narkov · · Score: 0, Redundant

    Moral of the story - read the contract?

    1. Re:You mis-read the contract and are crying foul? by shadowfaxcrx · · Score: 2

      Someone misread something, but it wasn't them. Read the article again.

      --
      "I disagree with you" does not equal "flamebait."
    2. Re:You mis-read the contract and are crying foul? by Narkov · · Score: 2

      No..seems pretty clear. Amazon offered 0%. They accepted and got 0%. 0% of $0 is....well, $0.

    3. Re:You mis-read the contract and are crying foul? by YodasEvilTwin · · Score: 2

      No, originally the agreement clearly said 20% of the original price. It was changed sneakily, though I'm sure it was legal. See http://developers.slashdot.org/comments.pl?sid=2361318&cid=36965966

    4. Re:You mis-read the contract and are crying foul? by bonch · · Score: 0

      Hey, it's the anonymous Android troll who posts in every single Android article. I like how you ignore the part where Amazon publicly states a 20% payment, even for free apps, but then slips in the 0% figure at the bottom of an email, guarded by restrictive clauses preventing public discussion of the deal.

    5. Re:You mis-read the contract and are crying foul? by Anonymous Coward · · Score: 0

      Right in the summary it says Amazon asks developers to give it away. If you accept that, well what's so surprising that they don't give you anything? That's what you agreed to, no?

      And what is predatory about asking developers to participate in a promotion?

    6. Re:You mis-read the contract and are crying foul? by causality · · Score: 0

      Hey, it's the anonymous Android troll who posts in every single Android article. I like how you ignore the part where Amazon publicly states a 20% payment, even for free apps, but then slips in the 0% figure at the bottom of an email, guarded by restrictive clauses preventing public discussion of the deal.

      Yes, it's almost as though they wouldn't be proud to declare it openly...

      --
      It is a miracle that curiosity survives formal education. - Einstein
    7. Re:You mis-read the contract and are crying foul? by mabhatter654 · · Score: 1

      it's all about the "list price".. but you wouldn't think a SPECIAL SALE PRICE would affect the list price, right? Why else would Amazon have the flat 70% OR 20% of list if they choose to have a sale on the app? What's a situation where Amazon's price would be lower than list... and how would that ever be LOWER than the straight 70%? The whole paragraph dealing with that is nothing but funny business...

    8. Re:You mis-read the contract and are crying foul? by arbulus · · Score: 0

      No, Amazon basically said:

      "We don't care how much your app costs, we're going to give it away for free to promote ourselves, we're not going to give you any money for the sales, and there's not a goddamned thing you can do about it."

    9. Re:You mis-read the contract and are crying foul? by shadowfaxcrx · · Score: 5, Insightful

      Yes, and the article says that they saw this, asked Amazon about it, Amazon confirmed that it was 0, and they decided to do it anyway because they wanted more data points for their Android developing experiment. They didn't misread anything. They knew they were getting screwed, wanted to know how badly, and then wrote about it.

      Stories like this have been circulating lately about sites like Groupon/Living Social, etc, where the company (Amazon in this case) promises the world as far as exposure and sales, but then when you sign up for the promotion, you discover that you lose money hand over fist, and the business doesn't really pick up on the back side of the promo. A lot of small businesses have gotten in trouble by signing up for stuff like this.

      Seems to me these guys were testing Amazon to see if the same could happen there, and then reported that it can.

      --
      "I disagree with you" does not equal "flamebait."
    10. Re:You mis-read the contract and are crying foul? by shadowfaxcrx · · Score: 2

      The underhanded bit is that they represent to the public that they compensate the devs for their work even when Amazon chooses to give it away for free, and then underhandedly tell the dev that he's not getting paid, and he's not allowed to tell anyone.

      And apparently, since Amazon can set the prices on the apps, they have pretty good leverage to get away with it:

      In other words, "Ey. Yous gonna agree ta put da app on da store for free or Louie here's gonna bust it down ta 5cents a copy."

      --
      "I disagree with you" does not equal "flamebait."
    11. Re:You mis-read the contract and are crying foul? by The+Dawn+Of+Time · · Score: 1

      You're so close... except you can say "no" and they don't give it away.

      But hey! Why let facts get in the way? This is a populist cause! Amazon is rich! DOWN WITH THEM!

    12. Re:You mis-read the contract and are crying foul? by macs4all · · Score: 1

      Moral of the story - read the contract?

      I just don't know how Amazon could be so short-sighted.

      Do they REALLY think that this is the way to compete against the 800lb. Gorilla that is the Apple App Store?

    13. Re:You mis-read the contract and are crying foul? by macs4all · · Score: 5, Interesting

      Right in the summary it says Amazon asks developers to give it away. If you accept that, well what's so surprising that they don't give you anything? That's what you agreed to, no?

      And what is predatory about asking developers to participate in a promotion?

      What would be saying if it was Apple that did this?

    14. Re:You mis-read the contract and are crying foul? by Anonymous Coward · · Score: 0

      God FINALLY someone else actually understands what this article was about.

    15. Re:You mis-read the contract and are crying foul? by AK+Marc · · Score: 1

      They already signed a contract clearly stating that they get 20% of the list price for everyone Amazon distributes. Amazon sneakily said "can we change the "list price" for one day" without making it clear the changes in the existing contract. They have a signed contract guaranteeing them $54,000 for the number of apps "sold" for free. Amazon is not honoring that, claiming that the list price was not the list price explicitly stated in the signed contract. The developers are very happy with what they signed. Amazon is not honoring the written and signed contract and instead claiming that there was an unsigned modification to the contract that lasted 24 hours only. Predatory is asking developers to participate in a promotion, and then not honoring the signed contract for the promotional period and not making that clear to the developers. So the developers are essentially funding Amazon's promotion.

    16. Re:You mis-read the contract and are crying foul? by Pixel-Solitaire · · Score: 1

      In fact I would be ashamed of myself to admit publicly like this that I have not taken advantage of potential 100.000 customers. Ridicule does not kill and it's a good thing for this guy...

    17. Re:You mis-read the contract and are crying foul? by artor3 · · Score: 1

      You don't seem to understand how it works. If my app costs $1, and Amazon decides to "punish" me by selling it for 5 cents, then I make 20 cents on every sale (20% of asking) and they lose 15 cents. The free app day is an exception to the 20% rule.

    18. Re:You mis-read the contract and are crying foul? by shadowfaxcrx · · Score: 1

      You'd have more of a point if Amazon had paid these guys for the apps that they *did* sell.

      --
      "I disagree with you" does not equal "flamebait."
    19. Re:You mis-read the contract and are crying foul? by Narkov · · Score: 2

      You are completely ignoring the fact that they agreed to the amendment.

      Amazon at some point was offering 20%
      Amazon then wrote to them and said "what about 0%"
      They said, no, what about 20%?
      Amazon said, no, it's 0%
      THEY AGREED.

      End of story.

    20. Re:You mis-read the contract and are crying foul? by AK+Marc · · Score: 1

      Contracts have explict processes for amendment. often it specifies "in writing" or "signed" and a chain of emails is neither.

    21. Re:You mis-read the contract and are crying foul? by Jah-Wren+Ryel · · Score: 1

      What would be saying if it was Apple that did this?

      Really? What are you, president of Apple SVU - Apple Special Victims Unit?

      --
      When information is power, privacy is freedom.
    22. Re:You mis-read the contract and are crying foul? by Serious+Callers+Only · · Score: 1

      In fact I would be ashamed of myself to admit publicly like this that I have not taken advantage of potential 100.000 customers.

      Freeloaders != potential customers. Their conversation rate if they managed to up-sell somehow would probably be less than 1%, which when you take into account the costs of supporting 100,000 free users indefinitely does not make any financial sense.

      Amazon have always been predatory, and I think the developer has made the right move here by dumping the Amazon store as they have concluded the costs outweigh the benefits for everyone apart from Amazon.

    23. Re:You mis-read the contract and are crying foul? by moronoxyd · · Score: 1

      Do they REALLY think that this is the way to compete against the 800lb. Gorilla that is the Apple App Store?

      Probably not, considering that the Apple App Store is for iOS devices and Amazon's store for Android.
      Here, Amazon is competing with Google's Android Market.

    24. Re:You mis-read the contract and are crying foul? by rtb61 · · Score: 1

      The harsh bite of reality also states that if those 101,491 free purchases had not been free, then 101,491 purchases would not have been made. How many who "purchased" that app are actually using it, how many still have it installed. Let's be honest it seems most of those apps are lazziness apps, simply replacing doing it directly yourself.

      Looking at some of that companies apps it seems like Apple might have specifically made in difficult for end users to 'do it themselves' in order to drive revenue and a lot of app creators are in on the game, 'eww'.

      --
      Chaos - everything, everywhere, everywhen
    25. Re:You mis-read the contract and are crying foul? by Half-pint+HAL · · Score: 1

      No, you missed the point of the article. The developers agreed to the amendment. They are not complaining about this. They are simply warning other devs that the promised 20% on Free App of the Day is a myth, because Amazon will always "renegotiate" for 0%. As the FAotD offer is as much about attracting developers to the Amazon app store as about attracting customers, they're walking a dangerous line, and the first dev to sue them is going to get full data on how much they've honoured the original agreement as part of "discovery", and it'll be pretty grim reading for Amazon....

      --
      Got them moderator blues I blieve I walk out the do', With these mod-points I been gettin', I 'most never post no mo'
    26. Re:You mis-read the contract and are crying foul? by AK+Marc · · Score: 1

      Amazon promises 20% on Free App of the Day because that's what's in the contract Amazon signed with the developer. Sounds more like a hypothetical from the actual contract contents, rather than an attempt to lie to sign up more devs, but that's something that takes court subpoenas and such to figure out.

    27. Re:You mis-read the contract and are crying foul? by DrXym · · Score: 1
      Unless the app provided some kind of subscription service and a free trial, or ad revenue, or some other means to collect money people who pay nothing are not customers. They're freeloaders. Who can blame them for grabbing a free app but they're not contributing to the bottom line.

      The concept that they'll become regular customers is also as flawed as the one used by Groupon. People who are looking for extreme bargains are not interested in sticking around when the deal is over. They'll just swoop off somewhere else looking for the next one.

    28. Re:You mis-read the contract and are crying foul? by gsslay · · Score: 1

      Again? You're the one making the mistake. The OP most probably hasn't RTFA.

    29. Re:You mis-read the contract and are crying foul? by TheRaven64 · · Score: 1

      No, not the end of the story. They agreed, as an experiment, to see if it was worth it as an advertising deal. It wasn't. Now they're telling everyone else that it isn't worth it. Then the story ends.

      --
      I am TheRaven on Soylent News
    30. Re:You mis-read the contract and are crying foul? by gl4ss · · Score: 1

      the reasons are quite simple. their bonus matrix is fucked up, the 'revenue' tab there being a clue to it, that's why it's 54k+$ even though it should be zero. but they'll count it against their bonuses, they being some amazon middle management bozos. so those bozos give away stuff they then pretend was bought on a powerpoint slide.

      and for those fucks who think that the developer company could just mark that against their taxes as expenses are just plain fuckin' naive idiotic fucks- the TAX office can't be scammed quite that easily, if it were, no sw company would ever do profit, they'd simply give away a special copy of sw for the amount they could claim as expenses against the taxed profit(sure many companies do move their profits to tax heavens pretty much exactly like that, maybe using expensive pencils instead of sw licenses though as the fake product, but you can only do it if you're a multi hundred million size company, which is unfair of course).

      --
      world was created 5 seconds before this post as it is.
    31. Re:You mis-read the contract and are crying foul? by MobileTatsu-NJG · · Score: 1

      Apparently he's somebody with a point you don't have a rebuttal to.

      --

      "I like to lick butts!" by MobileTatsu-NJG (#32700246) (Score:5, Informative)

    32. Re:You mis-read the contract and are crying foul? by tehcyder · · Score: 1

      What a load of bollocks, if Amazon had somehow broken the contract, the developers would be suing the fucking shit out of them, not whining about it on a blog.

      --
      To have a right to do a thing is not at all the same as to be right in doing it
    33. Re:You mis-read the contract and are crying foul? by mobby_6kl · · Score: 1

      How is an email not in writing? Because it's not recorded on a stone tablet?

    34. Re:You mis-read the contract and are crying foul? by fuzzytv · · Score: 1

      Yes and no at the same time.

      It's clear most of the 100.000 buyers were not really interested in the app. I guess 95% just noticed there's a free app and downloaded it. The other 5% might be considering buying the app for the original money and this was just the final push. That's a 5000 potential customers, and if only 20% actually bought the app that's 1000 customers.

      Is it enough or not? I have no idea, but the app seems quite nice so there's chance they'd buy it anyway. The problem is they got 100.000 customers, 0 paying customers and they have to support 100.000 customers. Which is a problem because the application needs a running server. With a device-only app it'd be a annoying decision, but having to support customers that gave you $0 actually makes it a bit more expensive.

      PS: Yes, I've made up most of the numbers. No, I don't have any reliable stats.

    35. Re:You mis-read the contract and are crying foul? by fuzzytv · · Score: 2

      You know, I live in Central Europe and 20 years ago we had a communism here. But I've seen enough capitalism to understand that no one is going to give you anything for free and everyone is fighting for his interests in the first place. I'm not saying it's unfair - I find it much better than the communist hypocrisy.

      But I find it constantly funny how people sign a contract and then expect the other side (Amazon, Groupon, their bank, ...) will prefere their interests before it's own. For example that Groupon will schedule the coupons to the least busy times (i.e. when there's not enough customers) or that the bank employee will give them unbiased advices about their money.

    36. Re:You mis-read the contract and are crying foul? by bluefoxlucid · · Score: 1

      The agreement says amazon can lower the price of the app-- say, give a $10 app for $5--but your cut of the profits will never drop below 20% of your asking price (i.e. $2). Amazon came back and said, "We want to do a front page FREE promotion, but you get 0%. You won't get paid, but you'll get exposure. Do you want to do this?" and he said "YES!"

    37. Re:You mis-read the contract and are crying foul? by bluefoxlucid · · Score: 1

      But I find it constantly funny how people sign a contract and then expect the other side (Amazon, Groupon, their bank, ...) will prefere their interests before it's own.

      It makes business sense to operate in such a way that you take a minor hit to immediate profits in order to ensure a balanced deal with your partners and your customers. In other words: you want to make an exchange of wealth that's advantageous for everyone. By doing so, you, as a business, become a desirable partner or a desirable vendor, attracting more business partners and more customers.

      Should you make the ultimate sacrifice? Hell no. Should you give up that last 10% margin increase and profit $90 instead of $100 off each mark, just to make sure your customers are 80% happier? Hell yes, 80% happier means 80% more returning business and 80% more customer recommendations, which mean $90 each from 1800 people instead of $100 from 1000 people.

    38. Re:You mis-read the contract and are crying foul? by Grizzley9 · · Score: 1

      True but if they had some sort of ad based revenue in the product like so many "free" Apple apps have then they would still be getting some revenue off of that. Does Android have anything like that in place for ad revenue? Being Google, I'm sure they do. Sounds like the developers missed out on a big opportunity even if they gave it away.

      Although admittedly if it was a paid app initially, I wouldn't want ads in it. Perhaps they should consider something like that when signing up for the Free App A Day promo.

    39. Re:You mis-read the contract and are crying foul? by fuzzytv · · Score: 1

      Yes, that's definitely right. But in many cases the benefit from balanced deal is so far away they just go for fast money.

      Take for example real-estate - when a regular customer wants to sell a house, the agent is in a hurry to be the one who sells it. The owner might sell it without them, so they accept much lower price than they might - when the agents are selling their own houses, they usually get about 25% more for it because they're patient and waiting for the right offer.

    40. Re:You mis-read the contract and are crying foul? by afidel · · Score: 1

      Amending a contract is normally a very formal process involving lawyers and signatures or at least initials, an email asking "hey, can we change the list price of this for today" is very informal and not likely to cause the responding party to think that it would affect the contract. I think a judge would likely side with the developers were it to go to trial but the problem is you could never litigate a contract dispute for less than $50k so even if you won you would lose. Public shaming is probably the only way to make Amazon live up to their agreement.

      --
      There are 4 boxes to use in the defense of liberty: soap, ballot, jury, ammo. Use in that order. Starting now.
    41. Re:You mis-read the contract and are crying foul? by afidel · · Score: 1

      Yeah, because you can really litigate a contract dispute for under $50k....

      --
      There are 4 boxes to use in the defense of liberty: soap, ballot, jury, ammo. Use in that order. Starting now.
    42. Re:You mis-read the contract and are crying foul? by shadowfaxcrx · · Score: 1

      exactly. Android does have apps with ads in it, but if it's a pay app you can bet your reviews will be in the tank if you have ads flashing around in it.

      And I doubt Amazon would play ball with the "sure, run a free day, but use this version instead of the normal version of the app" plan.

      --
      "I disagree with you" does not equal "flamebait."
    43. Re:You mis-read the contract and are crying foul? by Tarsir · · Score: 1

      It's the contract version of a bait and switch. First the Devs are offered 20%, and then sometime later, possibly after the Devs made plans around this promotional event, Amazon switches 20% with 0%, hoping the Devs will settle for the dubious gains of word of mouth rather than a solid 20% in their pocket. Doing it for some specific reason or change in circumstance is one thing; doing it systematically is pretty clearly predatory.

    44. Re:You mis-read the contract and are crying foul? by Jah-Wren+Ryel · · Score: 1

      I thought the rebuttal was obvious enough that it didn't need stating - same terms, same situation, same response. The thing is, "macs4all" has a history of hundreds of posts of apple apologia to the point of irony in that in his opinion if Apple does something, its always good and righteous even while he condemns another manufacturer for doing practically the same thing.

      --
      When information is power, privacy is freedom.
    45. Re:You mis-read the contract and are crying foul? by metamatic · · Score: 1

      You know that Apple has promotions for specific apps, and limited time free app offers, right?

      --
      GCHQ Quantum Insert installed. If only our tongues were made of glass, how much more careful we would be when we speak
    46. Re:You mis-read the contract and are crying foul? by MobileTatsu-NJG · · Score: 1

      Ok, we agree, nothing to do with the topic at hand.

      --

      "I like to lick butts!" by MobileTatsu-NJG (#32700246) (Score:5, Informative)

    47. Re:You mis-read the contract and are crying foul? by AK+Marc · · Score: 1

      Because nobody could certify the "sent" item is identical to the received one. Blame the lack of digitial singatures, but electronic transmissions are generally not considered written communication, even if printable, like emails.

    48. Re:You mis-read the contract and are crying foul? by AK+Marc · · Score: 1

      People do all the time. You ask for damages and costs, so if you win, you made a profit suing them and it didn't really cost you anything.

  5. Again, ask a lawyer. by Anonymous Coward · · Score: 0

    And, good luck with that.

  6. Facts by YodasEvilTwin · · Score: 4, Interesting

    The old version of Amazon's agreement stated that developers would receive 20% of the original price when an app was given away for free. Then they changed it, and they didn't make it clear to developers. For many of them it was a nasty surprise. Unfortunately I can't find the original, but the new version is here https://images-na.ssl-images-amazon.com/images/G/01/mobile-apps/devportal/pdf/Appstore_Distribution_Agreement.pdf with the added sentence "No Royalty is payable for Apps with a List Price of $0.00." in Section 2(a).

    1. Re:Facts by causality · · Score: 5, Insightful

      The old version of Amazon's agreement stated that developers would receive 20% of the original price when an app was given away for free. Then they changed it, and they didn't make it clear to developers. For many of them it was a nasty surprise. Unfortunately I can't find the original, but the new version is here https://images-na.ssl-images-amazon.com/images/G/01/mobile-apps/devportal/pdf/Appstore_Distribution_Agreement.pdf with the added sentence "No Royalty is payable for Apps with a List Price of $0.00." in Section 2(a).

      It's amazing how many problems and complaints would be solved if every ToS, EULA, and online agreement required some kind of electronic signature to be valid. It should be something that would take more than a quick mouse-click to apply. Also if any amendments to existing agreements had to come with a statement to the effect of, "The amended agreement is identical to the previous one in every way, except the following:" which could be covered in a couple of paragraphs, rather than reading tens of pages of legalese to find what has changed.

      The entire notion of a contract or agreement is that both parties fully understand it and both parties voluntarily agree to it. The fact that most people neither read nor understand most agreements and EULAs and ToS's means that this system is failing and needs to be changed. Unless of course we are prepared to reject the idea of informed, voluntary consent to mutually satisfying agreements. Anyone who wants to reject that notion should understand that your alternative is the law of the jungle.

      --
      It is a miracle that curiosity survives formal education. - Einstein
    2. Re:Facts by Totenglocke · · Score: 1

      Well, to a degree I can understand why. I grab just about every free app of the day, but they are almost never something I would pay for (even Swiftkey). I know many people who are like that because while the app may be great, at a normal price of $5+ there's no way in hell I'm buying it - but give it away for free and sure, I'll take it.

      --
      "The tree of liberty must be refreshed from time to time with the blood of patriots and tyrants." ~Thomas Jefferson
    3. Re:Facts by poena.dare · · Score: 2

      Mod parent up.

      Contract updates should have a human readable diff summary on the first page.

    4. Re:Facts by psyclone · · Score: 5, Informative

      There are a handful of Terms of Service that are tracked by the EFF project TOSBack.

      Unfortunately, only two Amazon policies are being tracked.

    5. Re:Facts by geekoid · · Score: 1, Redundant

      They make it extremely clear to developers. They even sent an Email letting them no it would be zero if the dev decided to do it.

      So, lets stop this 'they didn't make it clear' bullshit.

      And your link is meaningless without the old copy and a data of when the change allegedly happened.

      --
      The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
    6. Re:Facts by suomynonAyletamitlU · · Score: 2

      with the added sentence "No Royalty is payable for Apps with a List Price of $0.00." in Section 2(a).

      Looking at the document (IANAL), that seems to refer to a permanently free app. If I understand it correctly, List Price is another term for MSRP (suggested retail price), and is not changed by Amazon when they choose to retail for $0.00.

      On the other hand, it does say this: "A Royalty is due only for sales for which we have received final payment from or on behalf of an end user."

      Which suggests that if they aren't paid, you aren't paid.

    7. Re:Facts by macs4all · · Score: 1

      The old version of Amazon's agreement stated that developers would receive 20% of the original price when an app was given away for free. Then they changed it, and they didn't make it clear to developers. For many of them it was a nasty surprise. Unfortunately I can't find the original, but the new version is here https://images-na.ssl-images-amazon.com/images/G/01/mobile-apps/devportal/pdf/Appstore_Distribution_Agreement.pdf with the added sentence "No Royalty is payable for Apps with a List Price of $0.00." in Section 2(a).

      List price is not SALE price.

    8. Re:Facts by sg_oneill · · Score: 2

      Even then, a lot of EULAs rely on the end user trusting the company to Do-the-right-thing(tm) and so people just scroll and click. The problem is, in that 90 pages of turgid legalese and latin you just scrolled though , theres a clause that sells the company your soul, your children and your dog.

      Its sort of a exploit that relies on the fact that if your not a lawyer, trying to take in 90 pages of lawyertalk basically amounts to a stack-smash for the brain, the brain pre-emptively firewalls it and says "fingers, just mouse click that shit, I aint reading it".

      I read pretty much every contract that will involve me and money, but damned if I ever read eulas.

      --
      Excuse the Unicode crap in my posts. That's an apostrophe, and slashdot is busted.
    9. Re:Facts by Mike_EE_U_of_I · · Score: 1

      You wrote ""The amended agreement is identical to the previous one in every way, except the following:" which could be covered in a couple of paragraphs, rather than reading tens of pages of legalese to find what has changed."

          I forget what on-line EULA I once printed (maybe Itunes?). It was ___90___ freaking pages long. And _something_ had changed. Good God.

            I propose a new law. Any EULA more than four pages long is null and void....

    10. Re:Facts by assantisz · · Score: 1

      No, I do not think they changed that part. As you quoted they talk about a LIST PRICE of $0.00. The $0 Amazon charges for the app of the day is a promotional price. IMHO, the more relevant piece that justifies $0 payment is the next sentence: "A Royalty is due only for sales for which we have received final payment from or on behalf of an end user." Since the end user is not charged anything there are no royalties to be paid. This language has been in the agreement since the beginning, I think.

    11. Re:Facts by EPAstor · · Score: 1

      Yes, yes, yes! I almost wish they'd make this part of contract law... it would eliminate a LOT of problems in negotiation.

    12. Re:Facts by wygit · · Score: 1

      Except most online agreements are not read even if agreed to. I just went to iTunes to grab a free song, and saw there was a new User Agreement. After clicking to get the "Printable version", copying and pasting into LibreOffice, it was 27 pages of 8 point type.

      I'm sure there was something in there agreeing to transfer ownership of my soul.

    13. Re:Facts by BenoitRen · · Score: 1

      As it is today, every Terms of Service has a clause that essentially says "we can change this at any time without notification". Well, except in some (all?) places in Europe. Every time PayPal or Nintendo Europe changes their Terms of Service, I'm notified by e-mail before the change, and I can agree or disagree.

    14. Re:Facts by Anonymous Coward · · Score: 1

      Dude, $5 won't even get you a decent sandwich. You mean the apps you download and are satisfied with aren't even worth the price of a takeout sandwich?

    15. Re:Facts by Pixel-Solitaire · · Score: 0

      Oh yeah, what a cool idea. We should turn this whole thing upside down because some blokes didn't get it. If you can't bent yourself to the rules: go elsewhere. If you can't read: why are you here?

    16. Re:Facts by hedwards · · Score: 1

      And until the company is required to pay for an attorney to review the contract that's how it's going to be. I don't have the money to have an attorney review every ToS I come in contact with nor do I have the requisite legal understanding to really know whether or not it's enforceable and what it really means.

      It's high time that somebody stepped in and mandated the language represent the level of understanding that can be expected of the target group.

    17. Re:Facts by plalonde2 · · Score: 2

      And can you then drop your side of the contractual obligation without penalty? I thought not.

    18. Re:Facts by the_B0fh · · Score: 1

      Are you normally an asshole too?

    19. Re:Facts by Totenglocke · · Score: 1

      Most of the apps are simply puzzle games (tower defense, angry birds, etc) and there's so many free ones out there (those games are nothing but time killers when you're bored, they're not actual entertainment) that no, they're not worth buying or at most paying more than a dollar for. As for other things, such as Swiftkey? No, because while it may be an awesome keyboard, it's not like it allows me to shit gold, thus it's not SO much better than the stock keyboard (or Swype, which was free) to pay $5 for it. Tasker was the one exception - I paid the $6.50 or whatever for it because it does something that nothing else does - it lets me program my phone and make it do all sorts of things it couldn't do beforehand.

      --
      "The tree of liberty must be refreshed from time to time with the blood of patriots and tyrants." ~Thomas Jefferson
    20. Re:Facts by Anonymous Coward · · Score: 0

      Yup, when my Bank or credit card company changes ToS, they send out a pamphlet with the new ToS AND they list what has changed!

    21. Re:Facts by SETIGuy · · Score: 2

      If I understand it correctly, List Price is another term for MSRP (suggested retail price), and is not changed by Amazon when they choose to retail for $0.00.

      Except, as TFA makes clear enough, the publisher agreed to reduce the MSRP to $0.00 for a day in order to participate in the free app of the day promotion. Unfortunately, Amazon's software for app publishers is not as clear. In essence Amazon told them they would get $0.00. They asked if that was correct, and Amazon told them "Yes, you will get nothing". AFAICT, on they day their app was FAD, Amazon's app publishing site told them they would get $54,800. Rather than believe what they were told, they chose to believe the software. And then they got upset that what they were told initially was right.

      I don't use the Amazon app store, but the fact that these people published this tirade makes me want to start getting my apps there.

    22. Re:Facts by dotancohen · · Score: 1

      Where are my mod point?!?

      Thank you, I have been searching for a site like this for years!

      --
      It is dangerous to be right when the government is wrong.
    23. Re:Facts by Anonymous Coward · · Score: 0

      on they day their app was FAD, Amazon's app publishing site told them they would get $54,800. Rather than believe what they were told, they chose to believe the software.

      Bingo.

      From the article and comments, it seems like Amazon was using a generic template for presenting the "sales" figures, which only handles normal sales. This is pretty common- they're basically showing what your sales would have been had they sold them normally.
      IANAL, but it would be worth their time to consult with a tax attorney; it's possible they may be able to write off the $54k as marketing expenses.

      As for the rest of the story. From what I see, they got butthurt when they saw the numbers and realized:
      - "Oh, shit. We have to support all those new users... for free."
      - "God damn it, we could have made that much money if we didn't participate in this program."
      - "Why the Fuck don't we use in-app advertising?"

    24. Re:Facts by Anonymous Coward · · Score: 0

      What's amazing is how things would be like they should be if amazon and other companies had a minimum of decency and honesty.

    25. Re:Facts by AmiMoJo · · Score: 1

      Also if any amendments to existing agreements had to come with a statement to the effect of, "The amended agreement is identical to the previous one in every way, except the following:"

      PayPal do that from time to time but their list of changes is like reading a raw diff file. Single sentence patches spread all over the place and largely meaningless without context. My guess is that they do it deliberately so that they can claim to have notified their customers but make the notification utterly incomprehensible in the hope that no-one will bother figuring it out.

      Someone should make a website that does a visual diff for you. PayPal would probably send a DMCA take-down notice for copyright infringement though, so it would need to be someone outside the US.

      --
      const int one = 65536; (Silvermoon, Texture.cs)
      SJW, n: "Someone I don't like, and by the way I'm a fuckwit" - AC
    26. Re:Facts by Grizzley9 · · Score: 1

      Well, to a degree I can understand why. I grab just about every free app of the day, but they are almost never something I would pay for (even Swiftkey). I know many people who are like that because while the app may be great, at a normal price of $5+ there's no way in hell I'm buying it - but give it away for free and sure, I'll take it.

      And that is what the developers should take away from it: Freeloaders aren't potential customers. They only got 100k downloads b/c it was free. Likely single digit percentage that would even pay for said app, but this is a tangential issue really not related to the Amazon deal they agreed to.

    27. Re:Facts by Anonymous Coward · · Score: 0

      If the list price is $0 then of course you shouldn't get paid for your app. It's a free app.

    28. Re:Facts by Anonymous Coward · · Score: 0

      While I agree things have gotten a bit out of control, I've never had trouble reading a ToS. However, knowing which provisions are enforceable requires a real lawyer. A cause that "a clause that sells the company your soul, your children and your dog." is never going to be enforceable.

      I stopped shipping online with UPS for a while, because there lawyers put some insane clauses into the ToS. I couldn't tell anyone anything I'd seen on the website. I think the lawyers were trying to protect trade secrets or something, but seriously, if I can't tell my wife about how the buttons work on your website, I'm going to ship with someone else. It probably wasn't enforceable either, but it was unethical for sure.

    29. Re:Facts by trevelyon · · Score: 1

      This is of course assuming both parties are indeed negotiating in good faith and that the changes are meant to be easily understood and both sides input respected. I think there is some clear evidence that this is often not the case.

    30. Re:Facts by omnichad · · Score: 1

      If the List Price is $2, and the promotional price is $0.00, then that doesn't apply. That is only referring to apps released as truly free. They negotiated a 0% payout over email with Amazon to get the promotion.

    31. Re:Facts by LVSlushdat · · Score: 1

      It's amazing how many problems and complaints would be solved if every ToS, EULA, and online agreement required some kind of electronic signature to be valid. It should be something that would take more than a quick mouse-click to apply. Also if any amendments to existing agreements had to come with a statement to the effect of, "The amended agreement is identical to the previous one in every way, except the following:" which could be covered in a couple of paragraphs, rather than reading tens of pages of legalese to find what has changed.

      See, thats the rub.. they DON'T WANT you to understand it.. They KNOW nobody is going to go out and spend $$$ on getting a lawyer to check any ToS/EULA, unless of course, you are a large company and have a flotilla of on-staff lawyers just standing around molting.. In that case, the company in question makes a under-the-table "exception" for $LARGE_COMPANY, and both fleets of lawyers pat each other on the back and go off to cocktail hour together... Meanwhile back with $JOE_DEVELOPER, who doesn't have a lawyer on-staff and doesn't have the $$$ to go rent one, he simply reads it as best as he can, and hopes there are no ticking timebombs in it, and prays.. So I wouldn't hold my breath for the above "streamlining" of ToS/EULA's...

      --
      THANK YOU, Edward Snowden!! Americans owe you a debt of gratitude (whether they know it or not..)
    32. Re:Facts by causality · · Score: 1

      It's amazing how many problems and complaints would be solved if every ToS, EULA, and online agreement required some kind of electronic signature to be valid. It should be something that would take more than a quick mouse-click to apply. Also if any amendments to existing agreements had to come with a statement to the effect of, "The amended agreement is identical to the previous one in every way, except the following:" which could be covered in a couple of paragraphs, rather than reading tens of pages of legalese to find what has changed.

      See, thats the rub.. they DON'T WANT you to understand it.. They KNOW nobody is going to go out and spend $$$ on getting a lawyer to check any ToS/EULA, unless of course, you are a large company and have a flotilla of on-staff lawyers just standing around molting.. In that case, the company in question makes a under-the-table "exception" for $LARGE_COMPANY, and both fleets of lawyers pat each other on the back and go off to cocktail hour together... Meanwhile back with $JOE_DEVELOPER, who doesn't have a lawyer on-staff and doesn't have the $$$ to go rent one, he simply reads it as best as he can, and hopes there are no ticking timebombs in it, and prays.. So I wouldn't hold my breath for the above "streamlining" of ToS/EULA's...

      It is for this reason that you'll never hear me claim "unfairness" when this becomes a PR shitstorm for said companies. I am hoping it will become more common for them to be called out in a very public way for these shenanigans. This is even more likely when it involves developers and not average end-users.

      I never claimed that companies will streamline EULAs etc. voluntarily. Only that, voluntarily or otherwise, this wouldn't be a difficult problem to resolve.

      --
      It is a miracle that curiosity survives formal education. - Einstein
    33. Re:Facts by Coren22 · · Score: 1

      Even better:

      Any EULA that less than 90% of the target audience can understand is null and void.

      I would love to see EULAs changed to have the first 4 pages be the layman's version while the rest can be the detailed lawyerese version, or even a "click here for detailed legal version"

      --
      APK likes to ask for responses to the same things over and over. Maybe he just likes the responses?
    34. Re:Facts by BenoitRen · · Score: 1

      I disagreed with Nintendo Europe's increased tracking, so I disagreed. I haven't seen any difference.

      Of course, if you don't agree with PayPal's new policies, I can imagine not being able to use their services any more, which makes sense.

      So, what's your point?

    35. Re:Facts by plalonde2 · · Score: 1

      They can unilaterally change the contract, and you can't. There's a bit of a power imbalance in the relationship.

  7. 100,000 apps ... by Anonymous Coward · · Score: 1, Insightful

    100,000 apps were given away to people who would have ignored your app and gone for someone else's free app if yours wasn't free.

    If your app is worth anything, you just earned more than 100k word of mouth sales at ${full_price}.

    1. Re:100,000 apps ... by fish+waffle · · Score: 5, Insightful

      you just earned more than 100k word of mouth sales at ${full_price}.

      Maybe, but that's offset by 100k apps worth of support paid for by $0 in income. From TFA, in their case, 300 emails/day, and no subsequent increase in sales.

    2. Re:100,000 apps ... by Anonymous Coward · · Score: 0

      Plus the cost of added hardware to support the new 100k+ users. Even if Amazon is in the right and the developer just made a mistake, they still got pretty screwed.

    3. Re:100,000 apps ... by Anonymous Coward · · Score: 0

      You must have missed the part where I said "If your app is worth anything..."

    4. Re:100,000 apps ... by caseih · · Score: 2

      My brother got the FlexT9 keyboard app on an Amazon promotion for free. He liked it so much that I gladly payed the full price (well maybe $4) for it, and I'm glad I did. I really like it.

    5. Re:100,000 apps ... by Anonymous Coward · · Score: 0

      No, it is 100k apps worth of user feedback. Feature requests, bug reports, so on and so forth. They aren't paying a monthly fee, anyone who offers full time support for a one time pay product is a moron.

    6. Re:100,000 apps ... by mgblst · · Score: 1

      This is a choice they chose to make. It is not up to Amazon to control this, you have the option of making it free, then all support calls will be up to you.

      You take a risk, sometimes it works out, sometimes it does not.

    7. Re:100,000 apps ... by Anonymous Coward · · Score: 0

      Cool story bro

  8. Re:Reading is fundamental by bonch · · Score: 5, Informative

    Speaking of which, it seems like you didn't RTFA, which states that Amazon publicly declares 20% to developers, even for free apps, but then sends an email saying it's actually 0% and that you're not allowed to publicly discuss it. That was followed by a list of other major problems with the store.

    Even the usual Slashdot logic which predicts that giving away something for free is "free advertising" that somehow generates sales didn't happen in this situation. Fail all around.

  9. Re:Reading is fundamental by Anonymous Coward · · Score: 0

    I seems like this AC received a link to the article, and then promptly ignored it. And also skimmed the summary without understanding a word.

  10. Confused by the confusion. by PeanutButterBreath · · Score: 2, Insightful

    Amazon told them in advance that they would get 0% of revenue (which would be $0, anyway). Amazon repeated this when they asked for confirmation. They recieved $0.

    The only problem is an apparent error in the reporting which stated $54,800 in revenue on $0 of sales. But that is the only contradiction here.

    Is this a good deal for developers? I don't know. Is Amazon screwing developers out of promised revenue with "secret back-door deals"? I see no evidence here.

    1. Re:Confused by the confusion. by fuzzytv · · Score: 1

      Well, yeah - they've accepted the deal, there's no argument about that. They're just pointing out how bad move that was, and that even although Amazon suggests the developers will get 20% (so that the buyers think they've supported the developers). Which is not true, because Amazon did a back-door deal with most of the developers so they've actually get 0%.

    2. Re:Confused by the confusion. by Anonymous Coward · · Score: 0

      Please show us where in any Amazon documentation there is a 20% deal.

    3. Re:Confused by the confusion. by nedlohs · · Score: 1

      Item 2 in the Developer License Agreement,

      For each sale of an App, we will pay you a royalty ("Royalty") equal to the greater of (i) 70% of the purchase price or (ii) 20% of the List Price

      Of course "List Price" becomes 0 when they do it as a Free App of the Day, unlike other times where they set the price at something below your list price.

      The article isn't claiming that Amazon conned them out of their money, or that Amazon wasn't up front about them getting nothing for accepting to be the free app of the day. Their complaint is that impression before the make the offer is that if they make your app free you'll be getting 20% of the list still and that's the impression amazon app store users have too.

    4. Re:Confused by the confusion. by PeanutButterBreath · · Score: 1

      Their complaint is that impression before the make the offer is that if they make your app free you'll be getting 20% of the list still and that's the impression amazon app store users have too.

      The part that I emphasized seems to me to be the only issue of contention -- the supposed value of users believing that developers get 20% of list if they download an app for free. To a developer, these are people who don't want to pay you anything out of their own pocket. Their value is what, now?

    5. Re:Confused by the confusion. by hedwards · · Score: 1

      No, they didn't. If you've read those particular emails they are hardly clear that the intention is to not pay anything at all.

      The current price of this placement is at 0% rev share for that one day you are placed.

      This is not what I would consider unambiguous language. It's clearly some sort of a mistake and worded in such a way that I have no particular way of knowing what the payment would be.

    6. Re:Confused by the confusion. by nedlohs · · Score: 1

      There is no claim of value in the first place.

    7. Re:Confused by the confusion. by Anonymous+Psychopath · · Score: 1

      No, they didn't. If you've read those particular emails they are hardly clear that the intention is to not pay anything at all.

      The current price of this placement is at 0% rev share for that one day you are placed.

      This is not what I would consider unambiguous language. It's clearly some sort of a mistake and worded in such a way that I have no particular way of knowing what the payment would be.

      I honestly can't tell if you're going for a humorous mod or not. Any fifth grader can tell you that n * 0 = 0. My 3-year-old knows this. I'm both sad and astonished you find the language ambiguous.

      --

      Eagles may soar, but weasels don't get sucked into jet engines.

    8. Re:Confused by the confusion. by Serious+Callers+Only · · Score: 1

      The only problem is an apparent error in the reporting

      No, the problem is that Amazon tells developers publicly that they will get 20% even on free deals in order to draw them in, tells the users that too, and then secretly sends them emails saying they will earn nothing, *and* Amazon controls their price for a few days after the offer, *and* Amazon takes 80% of sales for a few days after the offer - outrageous terms, which they hope the devs will accept because they have already put time and money into the store and are desperate for exposure. Having read this, I wouldn't go near the Amazon store - they sound like groupon.

    9. Re:Confused by the confusion. by gsslay · · Score: 1

      Amazon are misleading the app downloaders into thinking that 20% of the list price is going to the developer. It isn't. And what's more they forbid the developer from telling anyone this. If that isn't a "secret back-door deal" I don't know what is.

    10. Re:Confused by the confusion. by AmiMoJo · · Score: 1

      They also make the classic RIAA/MPAA mistake of assuming that downloads = lost sales. If I see an app is free today only and looks vaguely interesting I will probably install it on the off chance it turns out to be useful. Doesn't mean I would have paid the asking price, or even bothered to install the cut down demo version.

      --
      const int one = 65536; (Silvermoon, Texture.cs)
      SJW, n: "Someone I don't like, and by the way I'm a fuckwit" - AC
    11. Re:Confused by the confusion. by coinreturn · · Score: 1

      No, the problem is that Amazon tells developers publicly that they will get 20% even on free deals in order to draw them in, tells the users that too, and then secretly sends them emails saying they will earn nothing, *and* Amazon controls their price for a few days after the offer, *and* Amazon takes 80% of sales for a few days after the offer - outrageous terms, which they hope the devs will accept because they have already put time and money into the store and are desperate for exposure. Having read this, I wouldn't go near the Amazon store - they sound like groupon.

      Apple's app store is looking pretty damn fantastic right about now.

    12. Re:Confused by the confusion. by gl4ss · · Score: 1

      amazon reported them 0$ sales and 54k in revenue, which I'm guessing was 20% of the list price revenue.

      it definitely smells like amazon is doing some hanky panky with their accounting, and well, they realized that they get more downloads and application installs if they'll just turn the promotions to free. AND YOU CAN BET YOUR ASS SOME COMPANIES DID GET A LUMP SUM OF MONEY FOR THEIR SOFTWARE TO BE FREE APP OF THE DAY, i'm not suggesting that it's one particular game but you can go and guess yourself.

      it's obviously not a good deal unless you're promoting your apps to get application developing contracts - which actually happens to be how a large part of mobile industry works....

      but the only reason why it's not a backroom deal is that no backroom deal made with 100+ people is really a backroom deal and turning 20% and a spot on the front page deal into a 0% and a spot on the front page is actually turning it to zero and into a not a deal at all, the customers of the appstore suffer as if they get promoted something to them depends on if the developer is willing to take zero, the promotions are not chosen on application merit! anyhow, what mobile application stores had seven years ago, was possibilities to add quantity sales discounts, like if some promoter wanted to buy 1000 pieces of the sw they could get it at a discount, 2000 at a bigger discount and so forth, handango had possibilities for this and even possibility for a simple keygen hosted by them(to provide imei tied registration codes). so what has happened is degeneration as those stores went more mainstream. it's fucking ridiculous.

      --
      world was created 5 seconds before this post as it is.
    13. Re:Confused by the confusion. by Anonymous Coward · · Score: 0

      Is Amazon screwing developers out of promised revenue with "secret back-door deals"?

      While it's clear that the developer themselves knew that they would be paid precisely sod all, Amazon were publicly announcing that participating developers were to be paid 20% (of the standard price, I assume) and making the part of the agreement that said they got paid nothing confidential.

      (Technically then, AFAICT, this developer was breaking that secretive agreement.)

    14. Re:Confused by the confusion. by JustSomeProgrammer · · Score: 2

      I think while that point is valid, they are also pointing to this is now also affecting their support costs. These 100k+ apps are increasing their support needs without increasing their income. They haven't seen an increase in sales. For them giving away the app for free did not work out. That isn't to say it wouldn't work for someone else. But in their case it has had net negative impact.

    15. Re:Confused by the confusion. by Anonymous Coward · · Score: 0

      You've been baited and switched, when you didnt bait and switch? Shame on YOU!

      Amazon being predatory? Surprise! RMS would say "I told you so!"

      Id have put a kill switch in all the apps given away for free, that after 10 days, it would pop up, with a 'purchase required' type warning.
      Hell many apps do that already.

  11. Re:Reading is fundamental by raydobbs · · Score: 0, Flamebait

    Yeah, agreed (shocking, I usually never agree with ACs). You aren't being preyed upon if you enter into a deal and never read the contract language. If it was a shitty deal, you shouldn't have made it. Don't understand the deal? You hire a lawyer to help you understand it. He/She/They don't understand the deal? DON'T SIGN IT! That's not so damn hard...

  12. Thank You by Anonymous Coward · · Score: 0

    Amazon's deceptive business practices have been noted for future reference.
    - AC & Android Developer

  13. Re:iOS by Kenja · · Score: 3, Funny

    Too bad Apple wont let me sell my apps. Oh, and Amazon is not Google. But rant on you crazy person. If you scream loud enough I hear that Steve Jobs will come to your birthday party.

    Written from my MacPro in Camino.

    --

    "Have you ever thought about just turning off the TV, sitting down with your kids, and hitting them?"
  14. To those saying "Read the Contract" by Lysander7 · · Score: 1

    Amazon used intentionally misleading and vague wording. They did not state definitively whether or not the devs would receive 20% of the earnings, but I can see where there was confusion. It's always good, especially when dealing with businesses, to err on the side of caution, due to situations such as these.

    1. Re:To those saying "Read the Contract" by chrb · · Score: 3, Informative

      There wasn't any confusion. From TFA:

      Amazon is being predatory here, and asking developers (who are often desperate for exposure) to give away their app, in order to promote Amazon. A heated debate broke out in our office about whether we should or not.

      It was clear that they understood that they were being asked to "give away their app".

    2. Re:To those saying "Read the Contract" by cratermoon · · Score: 0

      Speaking of misleading and vague wording.. from the article, as quoted in the summary: "We would have done if our public agreement was in place"

      I reread the article twice, and either the author a) is not a native English speaker/writer or b) is a sad commentary on the state of education in his country.

    3. Re:To those saying "Read the Contract" by fuzzytv · · Score: 1

      Misleading wording? The first e-mail from Amazon is quite clear and they've even confirmed that (after the devs sent them a bit rude e-mail)? English is not my native language, but I see no misleading wording in that.

    4. Re:To those saying "Read the Contract" by suutar · · Score: 1

      That is a fairly common British usage, as far as I'm aware.

    5. Re:To those saying "Read the Contract" by alostpacket · · Score: 1

      True, but they weren't sure how it would all turn out. I think while the summary is basied, they do a good job of admitting that it was partly their fault in the article, and something to watch out for. I think this also speaks to gaps between ad-supported apps and paid apps. Ad-supported will often out-perform paid apps leaving paid "tool" style apps and "use quickly once a day" apps at a severe diadvantage to games and other content style apps. This is despite the fact that the amount of work required to create both kinds of apps may very well be equal in many cases. Anyways, trolltastic summary for sure, but the article bias wasn't as bad.

      --
      PocketPermissions Android Permission Guide
    6. Re:To those saying "Read the Contract" by R3d+M3rcury · · Score: 2

      True, but they weren't sure how it would all turn out.

      Well, you never know how these things are going to turn out. Yes, Amazon is going to tell you what a great idea it is. Heck, I'll send you an e-mail telling you that I have hundreds of twitter followers and if you give me a free copy of your app and I like it, I'll promote it. It might work out. It might not.

      There might be times when this is a good idea. If you're planning on shipping version 2--a paid upgrade--in six months, then it might be worthwhile to take the hit and make some money in upgrade fees. If you're trying to promote the company ("Look what cool stuff we do!") or other products ("If you like this game, you'll love Whizzo!") in the hope of creating buzz, then it might be worthwhile. Obviously, if you make your money on in-app purchases or advertising, this is a good idea.

      It depends on your business plan. If your plan is the solid, conventional, "I sell you software, I make money"-type of thing, then giving away the thing you're trying to sell isn't a good idea. But the one example that Amazon gave were "Angry Birds Rio", which is a free game to promote a movie and, I believe, uses in-app purchases for different levels.

      About the only issue I have is that Amazon implies that the developer is getting something to customers whereas they are getting squat.

    7. Re:To those saying "Read the Contract" by Attila+Dimedici · · Score: 1

      They did not state definitively whether or not the devs would receive 20% of the earnings,...

      I'm not sure if you are aware of this, but there is no difference between 0% of 0 and 20% of 0. On the day that Amazon was giving away the app, the earnings on the app would be 0, so even if the developer were to get 20% of earnings they would receive $0.00.

      --
      The truth is that all men having power ought to be mistrusted. James Madison
  15. Biased Summary by chrb · · Score: 5, Insightful

    The summary implies that the developers didn't know that they would get no money. The article makes it clear that they not only were told they would get nothing, but they confirmed in subsequent emails with Amazon that they would get nothing. Knowing this, they still decided to go ahead with the deal.

    The Amazon emails have a good point:

    The Free App of the Day promotion is the most valuable and visible spot in the store. It hosted the launch of the likes of Angry Birds Rio, Plants v. Zombies and more. Amazon will not receive any sales rev share from the Free App of the Day; and in fact, with as the Free of the Day for one day, you will receive a subsequent Appstore main page placement for the following 14 days. All these highly valuable placements are at no cost to you. We want to promote your app and in exchange of the placements, at the 0% rev share for one day only.

    Being "Free app of the day" is a huge advert for your app - and adverts have a cost. Being app of the day is optional - not mandatory - the developers in question could have said no. And the cost is not 101,491 copies of your app - that's RIAA accounting. The majority of downloaders will try your app once and then never use it again. Some may continue to use it, and when they do, if you're smart you'll figure out a way to monetise their usage (e.g. charge for version 2, offer premium feature updates etc.).

    thanks to Amazon's secret back-door deals, we made $0 on that day.

    Amazon also made $0 that day (from your app). You agreed to the deal. It gave your app enormous exposure. You didn't lose 101,491 sales, because the vast majority of those people would never have bought your app anyway.

    1. Re:Biased Summary by Anonymous Coward · · Score: 2, Insightful

      thanks to Amazon's secret back-door deals, we made $0 on that day.

      Amazon also made $0 that day (from your app). You agreed to the deal. It gave your app enormous exposure. You didn't lose 101,491 sales, because the vast majority of those people would never have bought your app anyway.

      To be fair, Amazon profited by using this "free app of the day" to attract people to the Amazon Appstore. I had always thought that the developer was profiting financially from Amazon when they offered an app as the free app of the day. Apparently, they do not compensate the developer except that they feature them on the main page and then give them priority placement for a week afterwards. However, they seem to be able to set the price to whatever they want for that week afterwards. The author says that they discounted their app for a few days afterwards to 99 cents when it had the priority placement.

    2. Re:Biased Summary by BradleyUffner · · Score: 2

      The majority of downloaders will try your app once and then never use it again

      Most the of the "Free App of the Day" applications I download never even get installed because, as far as I can tell, there is no way to see what permissions the app will need before "buying" it. I have a ton of stuff in "my apps" that I downloaded and refused to install when I saw the permission they wanted. Still haven't figured out how to remove something from that section either.

    3. Re:Biased Summary by sjames · · Score: 2

      Yes, it was not fraud, nor does TFA imply that it was. They just wanted people to know what the actual deal is/was and to point out a few reasons why it may not be such a good deal for developers.

      They also provided their experience that the "exposure" was more expensive than one might realize and that it may not help in the slightest, especially if Amazon decides that you get to be the $0.99 app right after.

      Amazon also made $0 that day (from your app). You agreed to the deal. It gave your app enormous exposure. You didn't lose 101,491 sales, because the vast majority of those people would never have bought your app anyway.

      Right, but they did have to upgrade their server hardware to deal with those 101,491 users they wouldn't have had otherwise and they couldn't pay for it out of income from the app and they had to deal with 300 emails a day from users who paid nothing, so the exposure was fairly expensive.

      Just because it's perfectly legal and not in any way fraud doesn't mean it's a good deal. TFA just wanted to point out the significant pitfalls.

    4. Re:Biased Summary by AmberBlackCat · · Score: 1

      They said it didn't help, and app sales went back to the 2 or 3 sales per day that they had before the promotion. They also wondered if every potential customer, who wanted their app, had already downloaded it for free.

    5. Re:Biased Summary by maxume · · Score: 0

      The summary is an excerpt and explicitly states that it is the words of one of the involved parties.

      Given those facts, why on earth would you expect it to be free from bias?

      --
      Nerd rage is the funniest rage.
    6. Re:Biased Summary by Missing.Matter · · Score: 1

      Their target market is only 100 thousand people in a marketplace of over 100 million people? Sounds like a bad business decision if thats the case.

    7. Re:Biased Summary by geekoid · · Score: 1

      I'm not sure what device it is, but at the very least, you connect it to your computer, open it up in file manager, then delete the package.

      It's pretty trivial to even the most dim witted individual who holds an advanced degree in computer science.

      --
      The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
    8. Re:Biased Summary by ToasterMonkey · · Score: 1

      Being "Free app of the day" is a huge advert for your app - and adverts have a cost. Being app of the day is optional - not mandatory - the developers in question could have said no. And the cost is not 101,491 copies of your app - that's RIAA accounting. The majority of downloaders will try your app once and then never use it again. Some may continue to use it, and when they do, if you're smart you'll figure out a way to monetise their usage (e.g. charge for version 2, offer premium feature updates etc.).

      Name some other things of value that are advertised this way. Now exclude things people have to keep paying for like food and such.

      hmmm...

      The advertising cost does't seem fair to me. It should be restricted to first X visitors or time restricted demo, feature limited demo, or tied to the release of a sequel that makes it worthless.

      You're giving the full value of your product per person away to advertise to arbitrarily large number of people who will _never_ convert into buying customers, and will use up your support resources. Then you have to hope they have friends with money and similar interests that they don't talk to every day.

      I thought businesses were complaining about getting bad deals with groupons, and consumers have to PAY for those.

      This sorely undermines the value of software production and development.

    9. Re:Biased Summary by vux984 · · Score: 1

      Their target market is only 100 thousand people in a marketplace of over 100 million people? Sounds like a bad business decision if thats the case.

      How many millions of people buy cars?
      Good god that's a lot!

      How many millions of people buy Porsches?
      What? Only thousands? Uhoh...

      What? They are only targeting the small niche market that wants and can afford luxury sports cars and luxury sports SUVs. Sounds like a bad business decision if that's the case.

      They should make cars that are more like Kia.

      Right?

    10. Re:Biased Summary by Altrag · · Score: 1

      Or a niche app. Not every application in the world is intended to be used by 6billion people for.. who knows what we all have in common. Never mind that any non-niche app probably already has 1000 clones to split the market with anyway.

    11. Re:Biased Summary by Anonymous Coward · · Score: 0

      Amazon also made $0 that day (from your app).

      Actually, Amazon ended up in the red. They still had to pay for the bandwidth and servers.

    12. Re:Biased Summary by Anonymous Coward · · Score: 2, Informative

      Right, but they did have to upgrade their server hardware to deal with those 101,491 users they wouldn't have had otherwise and they couldn't pay for it out of income from the app

      I was really curious about this statement because it just didn't sound right. Why would a company choose to allow their item to be the "FAOTD" if they couldn't reasonable handle the demand? But, I did the unthinkable and RTFA and sure enough, they did mention server capacity as well as additional customer support for their app to the tune of "300 emails" that gave them "a headache".

      But, you know what, I have to agree with the GP on this one, TFS makes it out to be that Amazon is the bad guy here but TBH it sounds more like an attempt to redirect personal responsibility for making a clearly bad business decision. Here's the sequence that the blog points out:

      1. Blog points out that Amazon "publicly claims they pay 20% of retail price for FAOTD"
      2. Blog then points out that Amazon is up-front (in bolded emphasised letters) that devs. receive no income for FAOTD *before* company signed up for the program
      3. Developer writes back talking about "original developer agreement" (ODA) that pays 20% but that doesn't state anything about if the ODA includes the FAOTD feature or if it's just a general "we'll pay you 20% of sale" and naive developers think "well, that must be 20% of listed retail even if 'they' choose to sell it for free right?
      4. Amazon responded *again* that you get no income from sales but you do get the advertising of page placement (argue what you will of how valuable it is)
      5. (*note* company has still not signed up for FAOTD day yet)
      6. Developer calls Amazon "predatory" for this practice (IMHO which contributes to my believe that said developer has no business sense and a very inflated sense of the value of their product, which is no surprise to me the more I've been dealing with "inventors" and their belief that *their* product is a billion $ idea and you just don't get it)
      7. Developer A and Developer B (sounds like a 2 person shop) argue and discuss the offer and agree that the "exposure" and "data collected" was worth 'trying'.
      8. (Developer has now agreed to Amazon's terms, and knows 100% full well, in clear plain English that they will not get paid for any sales of their App on promotion day)
      9. Developer gets an email that shows over 100k apps download. In what I would agree is a fault on Amazon's part is that it appears the email Amazon sends as a report of App sales still shows the 20% earnings value as if the App wasn't free (thought they do show the app price as $0). This does send a confusing message to the developer. I can see the developer, for a short period of time, having false hope that maybe they miss-understood Amazon and actually ARE going to get earnings despite their agreement that they wouldn't.
      10. After probably confirming the email report to only be showing what it would have earned, if they sold that many normally, the developer calls Amazon's deal "secret back-door dealings" as if Amazon lied to their face (which they clearly didn't in the guys own blog).

      So, I stopped reading there.

      Long story short, this developer has a false sense of worth for their "baby", clearly understood what they were getting into, made a hugely bad business decision (welcome to being an entrepreneur) and is now trying to blame Amazon for causing his pain, instead of blaming his own decision and also appears to be trying to pull a "I told you so" to his partner and rub it into his face. despite the fact that he (admittedly) agreed to it none-the-less.

      I'm so sick of this "I didn't do anything wrong" idiotic blog posts, when they clearly laid out everything they did wrong, just because they can't admit they made a bad decision. Instead of learning from their mistake they want to demon-ize "the big evil corporation".

    13. Re:Biased Summary by martin-boundary · · Score: 0

      It's good to see Amazon embracing piracy. Of course, the Pirate Bay have been providing this particular kind of advertising platform for years. According to recent RIAA and MPAA spokesman Gary Rumpelstiltskin, the value of releasing their new media free of charge in exchange for placement on top of the extremely popular TPB torrent list is incalculable (for the few hours it lasts). When contacted by email, Pirate Bay founders agreed, and welcomed Amazon's new competition into their market.

    14. Re:Biased Summary by Anonymous Coward · · Score: 0

      They claim they:

      wondered if every potential customer, who wanted their app, had already downloaded it for free.

      but:

      app sales went back to the 2 or 3 sales per day that they had before the promotion

      If the first statement were true, then they would have zero sales after the promotion, not the same as they had before.

      This hasn't been a financial success, but it's not hurt them that badly either.

    15. Re:Biased Summary by stephanruby · · Score: 1

      The summary implies that the developers didn't know that they would get no money. The article makes it clear that they not only were told they would get nothing, but they confirmed in subsequent emails with Amazon that they would get nothing. Knowing this, they still decided to go ahead with the deal.

      To be fair, everything told them that they would get 20% -- even their admin control panel, then once they made the decision to go ahead, that's when Amazon decided to pull this switch on them, and then asked them if they still wanted to go ahead with it.

      So yes, you're right, they got told about it before they made the final decision, and they did go ahead, but that doesn't change the fact that Amazon pulled a bait and switch on them (and then included in the email wording to the effect that they were not allowed to discuss this offer with others).

    16. Re:Biased Summary by Anonymous Coward · · Score: 0

      They might not have lost sales but they still have the expense of support costs for all those "free" sales.

    17. Re:Biased Summary by Attila+Dimedici · · Score: 1

      You are correct that it seems like being "Free App of the Day" on Amazon sounds like a bad deal for the developer. However, this particular developer knew the terms when they signed up for it and did so anyway. This article is the same as the articles complaining about Groupon. The person complaining was in a business that does not benefit from giving people a free sample, but decided to give people a free sample as a promotion. The person then complained that their business did not profit from giving away free samples.
      Sorry, while I have sympathy for the loss they took from this. The blame is theirs, not Amazon's. Amazon is not in a position to judge whether or not your business would benefit from giving away free samples.

      --
      The truth is that all men having power ought to be mistrusted. James Madison
    18. Re:Biased Summary by Anonymous Coward · · Score: 0

      Amazon lost money. They have to pay for upkeep costs, and every app they give away "free" they are losing a small amount on. And the author wants them to pay for that privilege?

    19. Re:Biased Summary by Quirkz · · Score: 1

      You don't give them much credit for the "we wanted to warn other people so they understand how this works" motive, which is actually a good reason to post the article on Slashdot. Other developers probably appreciate seeing the statistics. It's also possible (though much less likely) a few customers will care that the free app they're downloading doesn't support the creators.

  16. The distributors by Anonymous Coward · · Score: 2, Insightful

    Amazon, google, apple, microsoft and all the other big players control the market for apps. This is a very bad position for individual developers because it means that to get a foothold in the market, they need to be a part of one of them.

    Is the moral of the story to read the contract, No. The moral is to stop feeding these companies and stop them from being able to command the market.

    I really hope tech people realise this soon else we can safely say that we asked for this state of affairs to come about.

    Please please please, stop giving your hard work away to these monsters just so they can grow bigger. Seriously, what else do they do apart from get bigger? It is us as individuals that do all the innovating, not them, they just pick up our innovations and run away with them. They are leaches!

    How about we start distributing our hard work ourselves?

    1. Re:The distributors by Henriok · · Score: 1

      It is us as individuals that do all the innovating, not them, they just pick up our innovations and run away with them. They are leaches!

      Yes! The app market was enormous before Apple's App Store. Those were the days, where armies of independent developers cold earn an honest living by making hordes of crazy innovative apps for cell phones. Oh wait.. Those were not the days. There was no market to speak of before Apple's iPhone, and there were hardly no independent developers at all, since everyone who made any real money did commissioned work for carriers or cell phone makers.

      --

      - Henrik

      - when the Shadows descend -
    2. Re:The distributors by the+linux+geek · · Score: 1

      Windows Mobile and Symbian both had thriving software ecosystems at one point, and they weren't made up of fart apps either.

    3. Re:The distributors by schnell · · Score: 2

      How about we start distributing our hard work ourselves?

      It's called a website and developers have been doing this for many years now, and they keep 100% of their sale price (minus transaction fees). Nobody can stop you from doing that, and nobody is forcing you to distribute PC or Android applications through an app store. And if you don't like the ecosystems that force you to use an app store (e.g. iOS or Windows Phone), don't develop for those platforms.

      The reason developers have been flocking to those evil, awful, soul-sucking app stores is because it turns out that those aforementioned terrible corporate app stores actually add some value by attracting customers, and developers make more money (even with only a 70% cut) that way. Shocking, I know, but the truth is that Amazon isn't coming along and beating up developers and stealing their apps and taking their lunch money. Lots of developers are using these app stores because they want to and on balance they get a more benefits out of it than not being in the app stores. Simple as that.

      --
      "95% of all Slashdot .sig quotes are incorrect or completely fabricated." -Benjamin Franklin
  17. Re:iOS by OopsIDied · · Score: 1

    Unless they won't sell your app or you are using a subsription model and don't want to markup your prices by like...what was it? 20%? 30%?

  18. Re:iOS by Anonymous Coward · · Score: 3, Insightful

    This has absolutely nothing to do with Android. These are Amazon's App Store's terms and conditions. I find it amusing that you talk about "Android fanboys" when your Apple fanboyism is very evident.

    Grow up, and get your facts right.

  19. Re:Give away 1 or 1,000,000,000 by Manos_Of_Fate · · Score: 1, Funny

    It's software. It cost nothing to duplicate. You get exposure.

    Quit whining.

    According to the RIAA and MPAA, that's 101,491 lost sales.

    --
    Isn't enough that I ruined a pony, making a gift for you?
  20. Re:Give away 1 or 1,000,000,000 by Anonymous Coward · · Score: 0

    Although their app connects back to their server which does cost them in electricity, bandwidth, servers, etc. (But, they knew that going in too)

  21. Re:Give away 1 or 1,000,000,000 by gregfortune · · Score: 2

    Read the article and note the increased support and hardware costs.

  22. Re:bitter much? by Anonymous Coward · · Score: 0

    Based on the initial comments, it's the Android fanboys who are bitter at yet another failure. Cue the flood of anonymous Android attack dogs who mysteriously post in every one of these articles (how much is Google paying you guys to post here anonymously?) while using their real accounts to abuse the Overrated-Underrated modifiers, which aren't subject to meta-moderation.

    I'll probably get modded down for pointing it out, but it needs to be noticed that something rotten is going on in Slashdot's comments whenever Google or Android is the subject. Just watch the conversation for this article. You'll see the same anonymous Android supporters posting over and over and the same corrupt moderation practices involving Overrated-Underrated modifiers.

    If Apple emailed developers and told them they earned over $50,000, but due to a figure tucked away at the bottom of an email forbidden to be publicly discussed by contractual clauses, they got 0% of that, there would be an uproar around here. However, this is an Android store, so...

  23. Re:Give away 1 or 1,000,000,000 by GodfatherofSoul · · Score: 2

    By that logic, there shouldn't be a market for anything in print, artwork, music, movies, or anything else that can be digitally replicated. You're using the cover story of someone who downloads music for free, then rationalizes that somehow word of mouth will convince your friends to pay for what you just downloaded for free.

    --
    I swear to God...I swear to God! That is NOT how you treat your human!
  24. Re:Reading is fundamental by fuzzytv · · Score: 4, Interesting

    Which is exactly the stuff the article is NOT about.

    The article is about the fact that Amazon advertises that they're paying 20% for each app in "Free App Of The Day" promotion, but in fact they're paying 0% because they've made a deal behind the curtains. Yes, they've accepted the deal, no argument about that.

    The really sad thing is they probably could sell this app for a long time, they'd continuously get small amounts of money from it and maybe the app would grow over time (good supported app is worth the money). But now they have nothing, because everyone interested already has the app, so they probably won't get even the small amount of money from it.

  25. Re:iOS by Anonymous Coward · · Score: 0

    To be fair the vast majority of apple app store developers don't make any money either, unless you are in the tiny minority of extremely popular apps you are unlikely to even get your dev costs back.

  26. Re:Gentoo?? by fuzzytv · · Score: 0

    A lot. You should immediately rewrite your disk with random data.

  27. Re:LoLZZZ by sexconker · · Score: 1

    Loving it! Maybe you fucks will give up on that shit and develop apps for a real smart phone.

    I'm hoping those fucks give up on developing "apps" and get back to developing applications.
    Software that does shit, software that runs on my local machine, software that comes with documentation, etc.

    But alas, those days are over.

  28. Shooting themselves in the foot by sserendipity · · Score: 2

    They present one deal publicly, then renegotiate every Free App of the Day deal depending on whether or not they feel that the it is to Amazon's advantage. The Angry Birds get paid, the small local guy does not. This is predatory, though not illegal, and shows that they fundamentally misunderstand the ecosystem they need to foster in order for them to do well. If they were the only game in town, this might work for them, but they are not.

    I have only anecdotal evidence, but it seems to me that the Amazon Store is used to grab free apps and nothing else. It's not compelling for users or developers.

    1. Re:Shooting themselves in the foot by jmorris42 · · Score: 2

      > The Angry Birds get paid, the small local guy does not.

      Of course. Amazon needs Angry Birds to draw people to the Amazon store. But they also need an app a day to keep em coming back and paying for A list titles to give away is expensive. So they also promote smaller apps that need the exposure Amazon can give them more than Amazon needs that particular app. It makes perfect economic sense once you examine who is gaining more from the transaction and notice that end is making more money up front. But nobody enters into voluntary trade unless they believe they are benefiting from it. The idea is the other side is gaining longer term. Amazon pays to give away Angry Birds in the hope it will drive enough traffic long term to repay their expense exactly like a small developer lets Amazon give their app away for free in the hope the exposure leads to follow on sales on the title given away plus future add-ons and their next title by making their brand more desirable.

      If one developer doesn't want to be App of the Day there are a dozen others competing for the honor. It is like The Tonight Show. As best as I can tell nobody who appears on the show as a guest gets paid but there is a long line of publicists trying to get their clients booked on the show anyway. Why? Because almost every guest is pitching something, the new season of their TV show about to start, a new movie just hit the multiplex, a new album out, a new book, something. So everybody wins, Jay gets almost all of the budget for the show instead of paying guests, the guests obviously believe doing the show pushes product and the network gets a pretty cheap show to push their own adverts into and the ratings are good enough the affiliates are happy.

      --
      Democrat delenda est
    2. Re:Shooting themselves in the foot by geekoid · · Score: 1

      The Angry Birds get paid, the small local guy does not.

      Citation needed.

      And the developers I have bought apps from through Amazon would probably disagree with you and your worthless anecdotal evidence.

      --
      The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
    3. Re:Shooting themselves in the foot by Anonymous Coward · · Score: 0

      It's ridiculous to compare someone promoting a movie/book on the Tonight show to developer promoting their products through sales. Here the developer is giving aways copies for free to a huge portion of the original target audience. The guy on the show isn't.

  29. The "exposure" scam by oGMo · · Score: 4, Interesting

    I see people posting about "free exposure" and that sort of thing. But this is only getting exposure for Amazon, who presumably wants to build a user- and application-base for their own upcoming Google-free Android devices.

    See, advertising is about drawing attention and profiting when people purchase your product. Regular advertisements do this. Even sales do this. But giving your stuff away doesn't make you money. Any exposure you got was immediately lost to those exposed who either wanted your product or didn't even want it for nothing. Anyone who didn't see it wasn't exposed, and therefore doesn't matter, or worse, will pass on your app even on sale to just wait for the next "free" one. Why pay anything?

    However having free stuff does net Amazon a lot of exposure and incentive for new customers. This will sell their devices and platform through exposure.

    --

    Don't think of it as a flame---it's more like an argument that does 3d6 fire damage

    1. Re:The "exposure" scam by Anonymous Coward · · Score: 0

      If I saw an app on a friends phone that he got for free, and I liked it, then I would get it, even if it means buying it while he got it for free.

      It's that simple, and it works.

      As said above you haven't lost sales on 100k copies of your app. You've only lost the average sales for an average day. If the app wasn't posted at 0$ and heavily advertised by Amazon, you wouldn't have gotten those downloads, downloads not buys.

      What the app makers don't show, and won't, because this is yet another publicity stunt, is that the number of sales increased in the next few days. And this time, we're talking full price sales, not downloads.

    2. Re:The "exposure" scam by 0123456 · · Score: 1

      But giving your stuff away doesn't make you money. Any exposure you got was immediately lost to those exposed who either wanted your product or didn't even want it for nothing.

      I don't know about software, but I've downloaded hundreds of free ebooks from Amazon and Smashwords and when they turned out to be good I've then bought other books by the same author for real money. In those cases that's money they would never have made if their book hadn't been free.

    3. Re:The "exposure" scam by V-similitude · · Score: 1

      Garbage. Developers choose to have free sales in Apple's App Store all the time without someone "scamming" them. In fact, I've seen it work: I, and 2 friends, got one multi-player app (Uniwar) during a brief give-away. Later, as the 3 of us talked it up and our other friends saw us playing it, we got at least 4 other people to buy it full price. I'm pretty sure none of us would've heard about it (nor bought it if we had) if it hadn't been on some app give-away list that day. It's not about exposure on the day of the give-away, it's about the continued word-of-mouth exposure afterwards; that's how the vast majority of apps are advertised anyway.

    4. Re:The "exposure" scam by Anonymous Coward · · Score: 0

      I usually don't even consider buying an app that doesn't have at least 50 reviews that are mostly positive. If I see a few hundred positive reviews or ratings then I'm much more likely to buy.

      I don't know how many reviews these guys had, but if this free exposure got them a bunch of good feedback they are luck to have this opportunity.

    5. Re:The "exposure" scam by Anonymous Coward · · Score: 0

      I thought if you gave stuff away for free, you could make up for it in volume.
       
      Really, though, there are several problems with this strategy:

      • You're giving people the idea that however good your app is, it's not worth much.
      • Amazon heavily promotes free shit, meaning that a very large segment of its users will see this and decide - while it's free - whether they want it. I visit Amazon often and pass up almost all of the free mp3s specials they promote. Do you really think I ever go back to those mp3s and buy them later?
      • The only worthwhile advertising this gives you is word of mouth, however word of mouth is very fucking rare amongst the general population. Word of mouth also usually tilts towards novelties (fart app, flashlight app, beer drinking app, etc.) and occasional games.
      • People who get an app for free or $0.99 are more likely not understand what the app does or how it's supposed to work, requiring more technical support and lower ratings.

      The one upside to this is if your app has a bunch of in-app purchases available that don't have to be unlocked in the free version.

    6. Re:The "exposure" scam by Anonymous Coward · · Score: 0

      See, advertising is about drawing attention and profiting when people purchase your product. Regular advertisements do this. Even sales do this. But giving your stuff away doesn't make you money.

      Funny.

      Ben and Jerry's just had a "Free Cone Day" a month or two or so ago here. I went there, and got free ice cream - an actual, physical product that actually cost them money, not just an app that can be copied at zero cost after being developed once. How does that work?

      The answer's simple: they're counting on people to come back. They're counting on people to think "hey, those guys" are cool. They're counting on people to think of them as "those guys", as opposed to a faceless international megacorporation.

      And you know what? It's working.

      It can work for apps, too, or at least I think so. Maybe you disagree; that's fine. Maybe the developers of this app disagree, too; that's also fine. If they do, they shouldn't have decided to participate in the whole thing: it's not as if it was mandatory or anything. They're just whining because they didn't read the agreements they agreed to; they want to have their cake and eat it, too.

      Tough luck.

    7. Re:The "exposure" scam by artor3 · · Score: 2

      Being a free app of the day gets tens or hundreds of thousands of people to download and review your app. Unless it really sucks, the reviewers tend to be quite generous. Amazon guarantees a front page listing for your app for two weeks after that, and even after that point it will show up whenever someone sorts by downloads or ratings. If you and I both make a todo list app, and mine is the free app of the day at some point, then a year from now whenever someone searches the app store for "todo list" they're going to see:
      Artor3's To Do List, 4.5 stars, 150k downloads
      oGMo's To Do List, 3.5 stars, 2k downloads

      Guess which one they're gonna go for.

    8. Re:The "exposure" scam by salesgeek · · Score: 2

      But giving your stuff away doesn't make you money.

      It can, but only if you plan for it. First, you have to have a second sale plan is. Second, you have to build a mechanism to make the second sale happen. For example, you could release a new version with more features people want and charge for the upgrade. You could use a bult in messaging feature to tell your customers about the upgrade or even another app in the future. Software makers have a deep history of finding ways to give it away for free, and then finding the second sale (see the old shareware model for a very simplistic model). It's how Rovio sells Angry Birds Summer Picnic and Angry Birds Rio to Angry Birds users.

      Why pay anything?
      This is really an interesting question. It comes down to this: making software that is so useful that people are willing to pay isn't easy. It's also not easy to establish value if people don't know your app exists. Here's a complaint I have about Amazon's market: very few of the apps I've been offered for free are worth paying for (Turbo Granny, I'm looking at you). Some I will pay for when the dev offers an upgrade (Legerist I'm looking at you). Some of the problem is that creators of anything are not able to see their baby is ugly, so they incorrectly think it has value to everyone.

      However having free stuff does net Amazon a lot of exposure and incentive for new customers.
      It certainly does give people a reason to use their App store today, but does not guarantee that people will move to the Google-free Android in the future. Incidentally, the idea of building a market for a non Google Android by giving apps away is a second sale strategy. Getting people to move to Amazon's future OS will be decided by the product and how Amazon markets it. Right now, the Amazon market does nothing to make me want a Kindle device, but it does give me an alternative store to shop for Android apps.

      --
      -- $G
    9. Re:The "exposure" scam by kiwimate · · Score: 1

      Oh wow, you're right. Those poor developers, and everyone else who puts up with not getting any reimbursement for their product, even if it is intangible.

      These guys who are complaining in this story at least got the choice of whether to participate in the "free app" promotion. Just imagine how awful it'd be if this happened and you didn't even WANT to be included!

      Like, say, oh, if people were downloading your music for free without your permission? ... Yeah, I'm sure I'll be marked troll, but it doesn't change the hypocrisy of the "but the RIAA/MPAA need to update their business model, blah blah blah" crowd.

    10. Re:The "exposure" scam by Anonymous Coward · · Score: 0

      How do you people reproduce. Hell how do you even remember to breathe?

    11. Re:The "exposure" scam by AncientPC · · Score: 2

      One drawback is Amazon allows you to download and install the app even if your phone is not compatible. This is because Amazon wants you to get a free copy of the app if you upgrade your phone or Android OS in the future.

      However there is no warning of this to end users, so what ends up happening is random bugs or FC's which lead to poor reviews by uneducated users.

    12. Re:The "exposure" scam by Lobais · · Score: 1

      Myself I have bought a few apps from the Android marked after a friend, who got them for free on Amazon, showed them to me.
      If your app is good, I expect a 100k userbase will be quite viral.

    13. Re:The "exposure" scam by adolf · · Score: 1

      The price of an app does not alter the compatibility concerns of that app.

    14. Re:The "exposure" scam by Anonymous Coward · · Score: 0

      One drawback is Amazon allows you to download and install the app even if your phone is not compatible.

      This is indeed a problem- technically they are not an Android compatible marketplace until they add this feature, and are technically violating the terms of use regarding the Android brand name.

      so what ends up happening is random bugs or FC's which lead to poor reviews by uneducated users.

      No. Random bugs and FC's are not the market's fault, that is entirely the fault of the application itself. If a hardware feature is required for the app to function, it is the app's job to check for the presence and capability of the device at run-time, and it's the app's job to gracefully handle a situation where such support is not present.
      If dev's are worried about this, then in the run-time code which checks the device capability it should display a simple error such as "We're sorry, but your phone hardware can't run this app. Contact Amazon Market support for an explanation as to why they chose to let you attempt the install."

    15. Re:The "exposure" scam by tlhIngan · · Score: 1

      One drawback is Amazon allows you to download and install the app even if your phone is not compatible. This is because Amazon wants you to get a free copy of the app if you upgrade your phone or Android OS in the future.

      However there is no warning of this to end users, so what ends up happening is random bugs or FC's which lead to poor reviews by uneducated users.

      Given Apple's App Store has the same problem (it too lets you download any app you want, paid or free, from within iTunes), you would expect it to be a huge problem within the App Store - which it doesn't seem to be.

      Sure, you come across a bunch of them (and you can tell because the first two lines of the description are "This only works on iPhone 4 or iPod Touch 3/4. Require Gyroscope!" or other such thing like "Requires recent device due to graphics" and somesuch. But if there's been a request to Apple to have people restrict downloads, it certainly isn't very public.

      Whereas for Android it seems to be common. And I can't tell you how many times I've wanted to download an app that was "free today" buy my Android device couldn't run it now. And given Google's inability to list all the apps I've obtained (I'm not sure what shows up on the list - it seems random even though all were free), it seems I need to root to backup all the APKs just because I might have to pay for them later.

    16. Re:The "exposure" scam by treeves · · Score: 1

      But what if it said:

      Artor3's To Do List, 3.5 stars, 150k downloads
      oGMo's To Do List, 4.5 stars, 20k downloads

      Then which one would they go for?

      I don't disagree with your point, I'm genuinely curious, and I don't expect you to have an answer.

      --
      ...the future crusty old bastards are already drinking the Kool-Aid.
  30. Re:Reading is fundamental by DJRumpy · · Score: 3, Insightful

    A company Amazon's size shouldn't have issues in clearly communicating the terms of the deal. Every email was poorly worded, and then they turned around and showed a profit of 54K when none was actually there. This smacks of the same sort of deals that record companies make. They prey on the new artists who need exposure and don't realize their own worth.

    Making excuses from Amazon doesn't change the fact that it's a dirty tactic.

  31. Re:Give away 1 or 1,000,000,000 by Anonymous Coward · · Score: 0

    It's software. It cost nothing to duplicate. You get exposure.

    Quit whining.

    Except, if you RTFA, his app would request files from his server. The extra 100K users (who got the app for free) caused them to have to upgrade their servers, costing them extra money. And sales after the free app of they day event dwindled back down. Amazon also discounted the app to be $0.99, and the revenue sharing was 80% Amazon, 20% for two weeks.

    The summary does a poor job portraying the developers complaints.

  32. Re:iOS by Anonymous Coward · · Score: 1

    Once again, Apple's app store remains the only place to actually make any money and get a fair deal. The Android fanboys are already making smart remarks to defend their platform, but it doesn't change the fact that this is yet another mark on the face of Android development, on top of so many things.

    Worst Apple fanboi troll ever.

  33. Re:Give away 1 or 1,000,000,000 by Anonymous Coward · · Score: 0

    your math is wrong, that's 101,491,000 lost sales by RIAA accounting

  34. Re:iOS by Dog-Cow · · Score: 1

    To be fair, you're 100% wrong. I have two apps, one of which is just a better version of the other. It is a niche program, intended for Orthodox Jews. In the nearly 3 years I've been in the App Store, I've made 6 times what I've spent in subscription fees. I've made enough to pay for the iPod Touch and iPad that I would have bought anyway. In fact, I bought the iPod Touch before I had any idea I'd be writing any apps.

    I am not making a living by any stretch, but as a hobby, it more than pays for itself.

  35. Re:Give away 1 or 1,000,000,000 by Anonymous Coward · · Score: 1

    It most definitely costs something to support all of those users that got it for free, however.

  36. Even if I wanted to pay ... by quenda · · Score: 1

    Like countless other foreigners, my Amazon appstore account has a fake name, fake US address, and fake US credit-card number.
    Using it to get a paid app might be crossing a line, even if it worked.

  37. Re:Gentoo?? by aix+tom · · Score: 0

    You can sit back, while you compile your latest podcast listening software for free, and wonder how a platform that shackles both customers and developers ever took off at all.

  38. You can't read your own e-mails? by Anonymous Coward · · Score: 0

    The article makes it perfectly clear that you knew you wouldn't get any money, and still chose to give your app away for free, in exchange for the exposure. So what exactly are you whining about?

  39. Re:iOS by Anonymous Coward · · Score: 1

    Sad that people have to put their Apple-street-cred as a signature any time they don't suck up to Apple in a post. Wouldn't want to be accused of being an ASP.NET developer for HP who still runs Windows XP SP2 on a sub-$1,000 PC and has respect for Bill Gates' philanthropic efforts writing anti-Apple posts using Internet Explorer 6 now would you?

    Written while being arms length from my Mac Mini and imaging myself having sex with Steve Jobs while listening to music purchased on iTunes

  40. Amazon Appstore is not that great... by Kurusawa · · Score: 1

    Every Amazon purchased app will try to contact the Amazon Appstore when it is launched.
    The Appstore itself will try to phone home at least a few times a day even if the Amazon purchased apps are not running.
    Some Amazon purchased apps will not launch if you uninstall the Appstore.
    http://www.the-digital-reader.com/2011/04/12/apps-from-amazon-routinely-phone-home-and-other-interesting-details/

  41. Re:Reading is fundamental by Registered+Coward+v2 · · Score: 1

    l Slashdot logic which predicts that giving away something for free is "free advertising" that somehow generates sales didn't happen in this situation. Fail all around.

    Unless its addictive the only thing you get by giving something away for free is that the receiver values it zero and expects you to continue to provide it for free.

    I've gotten the "We're a big name so do the work for free and you'll be able to say you did x for us" to which I reply "How about you give all of your products for free and I'll tell everyone I know I use them?"

    --
    I'm a consultant - I convert gibberish into cash-flow.
  42. No sales were harmed in making this promotion by petes_PoV · · Score: 1

    The difference between free and 0.01 is infinite. The sort of people who will come to the trough for a free download are not the sort who will pay money, unless there's something very, very special about the app.

    In fact, giving it away (even for a day) can be harmful. It tells the people who did pay for it that they've been suckered. They are now lost customers if there's ever an updated version. They won't pay for that, they'll remember how they got shafted the first time and wait until it gets given away. Same with all the people who got it for free - the author has now defined the base price (i.e. 0.00) and people out there will not feel inclined to pay more than that for it.

    --
    politicians are like babies' nappies: they should both be changed regularly and for the same reasons
  43. why cut off stats after the free day by jkcity · · Score: 1

    Its a little disapointing they only printed stats for a few days before of sales and stopped at that they should have posted the after stats so we could see if the exposure they got was worth it as amazon tried to say it would be.

    1. Re:why cut off stats after the free day by R3d+M3rcury · · Score: 1

      According to the article, it went back to the usual two or three per day.

    2. Re:why cut off stats after the free day by MechaStreisand · · Score: 1

      Then why not show that in the stats? It makes me suspect that the sales were up somewhat - not much, but enough that it would distract from the point they were trying to make.

      --
      Disclaimer: IANAL. This post is, however, legal advice, and creates an attorney-client relationship.
  44. Re:Give away 1 or 1,000,000,000 by outsider007 · · Score: 1

    In that case amazon is also out of pocket. For promoting *their app*

    --
    If you mod me down the terrorists will have won
  45. Re:bitter much? by Kalriath · · Score: 3, Interesting

    Um, no moderations are subject to meta-moderation any more. Meta-moderation is actually just a random sample of posts you get to moderate unaccountably. Try it some time - you get ten posts and you get to either +1 or -1 them. It's just yet another thing Slashdot fucked up.

    --
    For a site about things like basic rights, Slashdot users sure do like to censor "dissent".
  46. Re:Reading is fundamental by sortadan · · Score: 2
    quoting chrb's post from below (wish there was a way to cross link):

    The summary implies that the developers didn't know that they would get no money. The article makes it clear that they not only were told they would get nothing, but they confirmed in subsequent emails with Amazon that they would get nothing. Knowing this, they still decided to go ahead with the deal.

    The Amazon emails have a good point:

    The Free App of the Day promotion is the most valuable and visible spot in the store. It hosted the launch of the likes of Angry Birds Rio, Plants v. Zombies and more. Amazon will not receive any sales rev share from the Free App of the Day; and in fact, with as the Free of the Day for one day, you will receive a subsequent Appstore main page placement for the following 14 days. All these highly valuable placements are at no cost to you. We want to promote your app and in exchange of the placements, at the 0% rev share for one day only.

    Being "Free app of the day" is a huge advert for your app - and adverts have a cost. Being app of the day is optional - not mandatory - the developers in question could have said no. And the cost is not 101,491 copies of your app - that's RIAA accounting. The majority of downloaders will try your app once and then never use it again. Some may continue to use it, and when they do, if you're smart you'll figure out a way to monetise their usage (e.g. charge for version 2, offer premium feature updates etc.).

    thanks to Amazon's secret back-door deals, we made $0 on that day.

    Amazon also made $0 that day (from your app). You agreed to the deal. It gave your app enormous exposure. You didn't lose 101,491 sales, because the vast majority of those people would never have bought your app anyway.

  47. Re:iOS by Anonymous Coward · · Score: 0

    Same experience. I'd say niche apps are better, though, as there's less competition and the group is likely to be more dedicated. I have some wider audience stuff (games, utilities) that I won't polish and put on the app store because it's not worth it (and I don't want to commit to future development for them).

    There's a lot of crap and a lot of people with unrealistic expectations, but you can certainly make your money back and then some IF there's a reason people would want to buy your app.

  48. "They bought their ticket by malus · · Score: 1

    They got on the plane, they knew what they were getting into.

    I say, let 'em crash." -- Airplane

    Get over it. You knew who you were getting into bed with. You signed up. Nobody put a gun to your head.

  49. Re:iOS by aix+tom · · Score: 2

    Not really. I pretty much hate all thing Apple these days, but as an developer that has an app for sale on both Android and iOS told me (on LinuxTag even), one of the big stumbling blocks he has encountered with Android:

    - When you sell an app in the Apple store Apple handles sales tax and all other applicable paperwork in the country of sale, you can sell your app worldwide by placing it in one app store, and you only have to deal with one accounting contact.

    - In all Android stores he knew YOU have to handle the taxes and paperwork for each country. (That's probably one of the reasons the Amazon App store only works "US Only" as mentioned in the article, so you might even have to put your app into a different store for each country you want to sell it in.)

    So it's pretty easy to sell internationally with the Apple Store, but when you want to sell something on Android you have to sell at least a few dozen or even hundreds of apps per country to even break even the cost of filing the taxes in that country.

    What *I* would truly like to see, though, is a true open and free OSS mobile platform. Android doesn't seem to keeping the early expectations in that direction.

  50. Re:I really can't see the problem here by Kalriath · · Score: 1

    Actually, if you tried to tell Google that, they'd look at you funny. Then after thinking about it a while, they'd say "ooohhhh, you're illiterate! How precious! You need to talk to Amazon about that, they're the guys you're selling through".

    --
    For a site about things like basic rights, Slashdot users sure do like to censor "dissent".
  51. you got it backwards... by Anonymous Coward · · Score: 0

    they all took turn sodomizing the penguin before going home to fuck their trophy wives and mistresses. the penguin is left with a wounded self esteem and sore ass.

    moral of the story - don't trust proprietary software vendors; they'll rip you off and leave you with a sore ass.

  52. Re:iOS by MobileTatsu-NJG · · Score: 0

    He said 'defend the platform', not the store. But, hey, who needs a solid rebuttal if you can convince everybody he's a fanboy?

    --

    "I like to lick butts!" by MobileTatsu-NJG (#32700246) (Score:5, Informative)

  53. Unbelievable! by mmmmbeer · · Score: 1

    There are over 100,000 people using Amazon's app store!? That *is* shocking!

  54. Lessons learned: by geekoid · · Score: 1

    when someone wants to give away your app and pay you nothing, say no.

    Don't whine about it. I mean, you knew you where going to give it away, so don' complain about the added hardware costs.

    Clearly they're upset to learn that there app is just useful enough to be worth 0 dollars to most people, but worth the time to down load.

    --
    The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
  55. Count the copies by Anonymous Coward · · Score: 0

    Amazon clearly is doing some underhanded thing with their appstore, and I've heard other reports about how bad it is as well.

    However, just like in piracy cases, you'll have to watch out how many copies you count toward sales - many of the users that tried your app probably wouldn't have bought it in the first place, and simply wanted to try it (much like movies and music being available on Pirate Bay). Not every copy would have been a legitimate sale. You're definitely not short a full $54,000.

    But...Amazon shouldn't be allowed to change your royalties 1 cent without permission. Actually, I'm quite bothered that they even asked you to forgo your royalties for that one day, especially after having advertised that you would receive 20% of the original price. As you said, this is only giving Amazon exposure, not your app. And it's certainly not supporting you. I'm still debating if that's just outright corporate stupidity or well-disguised greed. It's bad enough that you're only getting 20% of the royalties in the first place - you should be getting 50-80%!

  56. Re:iOS by vux984 · · Score: 1

    So it's pretty easy to sell internationally with the Apple Store, but when you want to sell something on Android you have to sell at least a few dozen or even hundreds of apps per country to even break even the cost of filing the taxes in that country.

    Or do what I and most businesses do... and don't worry about it until sales are high enough to warrant it.

    Are you really seriously worried as a US citizen that Italy is going to send international tax lawyers to harass you over $9 in app sales to that country to collect $2.19 in taxes? Maybe they'll have you extradited?

    This is much ado about nothing.

  57. Re:Reading is fundamental by poena.dare · · Score: 1

    OK, FOURTH time looking at the article

    Amazonâ(TM)s biggest feature by far, has been their Free App Of The Day promotion. Publicly their terms say that they pay developers 20% of the asking price of an app, even when they give it away free

    I need a link to that.

    http://www.amazonappstoredev.com/2011/06/submitting-your-app-for-fad-consideration.html

    is no help. Or have my eyes blown out again?

  58. Re:bitter much? by macs4all · · Score: 0

    I'll probably get modded down for pointing it out, but it needs to be noticed that something rotten is going on in Slashdot's comments whenever Google or Android is the subject.

    Or, as you pointed out later, in the opposite direction, whenever Apple is the subject.

  59. 100,000 Users and You are Complaining? by salesgeek · · Score: 3, Insightful

    OK, you got a glass of unsweetened lemon juice. Here is how you put some sugar and water in to make it taste better:

    Time to come out with a pay-only upgrade. You have 100,000 users. If you charge just $1, you have a chunk coming your way, depending on how many upgrade.

    Done in one.

    Oh, and this is why apps should always have a way for the developer to message the user with a link. This way if you get sick of the market that distributes your app, you can tell you users to "Get super awesome app 2 here (links to app store that isn't the one you are mad at)."

    Finally, you can use the same in app message feature to tell your users about your other apps.

    Or you can go sulk about your 100,000 user new customer base. It's up to you.

    --
    -- $G
    1. Re:100,000 Users and You are Complaining? by MechaStreisand · · Score: 1

      No, no, no.

      Use stevia to sweeten the lemon juice. Sugar is awful for you.

      --
      Disclaimer: IANAL. This post is, however, legal advice, and creates an attorney-client relationship.
    2. Re:100,000 Users and You are Complaining? by salesgeek · · Score: 1

      Artificial sweetener is like masturbation.

      --
      -- $G
    3. Re:100,000 Users and You are Complaining? by lupinstel · · Score: 1

      They both involve a tiny package?

      --
      Don't blame me, I voted for Cthulhu.
    4. Re:100,000 Users and You are Complaining? by Anonymous Coward · · Score: 0

      Unless none of the 100,000 users upgrade and only half of your other 500,000 users upgrade while the other half swear to never buy your products again. Now you've generated a ton of ill-will trying to "recover" some money from a bunch of people who didn't want to pay to begin with.

  60. Re:iOS by geekoid · · Score: 1

    Since this has nothing to do with the platform, his point still stand. The poster is a crazy fanboi.

    Unlike Apple, the devs can sell their apps some place else.

    --
    The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
  61. Re:iOS by Anonymous Coward · · Score: 0

    Sooo you consider your total cost to just be your subscription fee, well it is nice that you value your time and the effort involved to create your app at Zero dollars, Most people don't consider themselves worthless. Put at least $50 a hour on the effort for writing the app, getting it in the store and maintaining it, then recalculate how much you made.

  62. Re:iOS by Anonymous Coward · · Score: 0

    There are a myriad of developers who make more from their apps in the android market than they do on iOS, but your sweeping generalizations likely make more sense, as iPhone users tend to need constant reassurance that they're in tech Nirvana with their purchase choice

  63. Re:Reading is fundamental by artor3 · · Score: 3, Insightful

    The developers were told that they'd get no income from the giveaway.
    The developers asked Amazon for confirmation that they'd get no money.
    Amazon responded that yes, they would get no money.
    The developers decided to give their app away regardless.
    The developers were upset that they then got no money.
    The developers decided to bitch and moan about it.

    Cry me a river.

    And where is the evidence that they didn't see increased sales from this? Where is the evidence that Amazon refuses to let developers publicly discuss the terms -- especially considering that this dev is publicly discussing the terms?

  64. Re:Give away 1 or 1,000,000,000 by artor3 · · Score: 1

    If they have significant support costs, then they shouldn't have agreed to give the app away for free. The article is very clear that they knew what they were getting into and decided to do it anyway.

  65. Re:iOS by Anonymous Coward · · Score: 0

    Nice response - ignore the post, go for the ad hominem attack. Well done, sir.

  66. I pulled my apps from Amazon! by Anonymous Coward · · Score: 0

    Not only is the support for developers the worse I have ever seen, they are continually changing the rules on how they want things. I have pulled my apps from Amazon and won't go back. The same app was submitted with a new enhancement, but yet they wanted to me change the way the internal passwords were displayed for the users. This part wasn't changed at all from the previous version! I don't know why they think they need to control the apps! It seems to take at least one week to get an update "approved". I changed the price of my app a couple of months ago and then at the end of the month they said they had $0 for me. They said the price change didn't take effect. The customers told me they paid for the app. I complained but they said tough luck. I could probably write a short book on this subject, but have wasted so much money and time with Amazon that I just give up.

  67. IGDA's take by cbuskirk · · Score: 1

    Back in April the International Game Developers Association released an advisory to members detailing how onerous the terms and conditions of this app store are. http://igdaboard.wordpress.com/2011/04/14/important-advisory-about-amazon%E2%80%99s-appstore-distribution-terms-2/ .

  68. Law by Anonymous Coward · · Score: 0

    Guess they should have hired a lawyer for $200 to look over the contract. Lesson learned I would hope.

  69. Re:iOS by MobileTatsu-NJG · · Score: 1

    You might have a point if all stores were equal. But, hey, sweep this one under the rug since it doesn't affect Android devs at all!

    --

    "I like to lick butts!" by MobileTatsu-NJG (#32700246) (Score:5, Informative)

  70. Public awrareness by assantisz · · Score: 1

    I think the main point of the developer is to clear up a misconception about Amazon's app store (which I also had until I saw this story). Many people assumed that Amazon would still pay the devs 20% of list even if it the free app of the day. Now that I know the nitty-gritty how it actually works I understand why it's actually 0%. If Amazon reduced the price w/o the dev's agreement, he would get 20%. In this case, though, the dev was asked if he wanted to see his app as free app of the day, i.e. you had to opt in. 0% revenue for that is a fair price since in return you get a lot of free exposure, that you, as a dev, have to know and understand how to make the most of it.

  71. Re:iOS by Anonymous Coward · · Score: 0

    No, there aren't.

  72. Read the whole blog... sour grapes to me by pkinetics · · Score: 5, Interesting
    I found it amusing, mostly because it reminds me of me years ago, when I was a naive developer. Now I'm more worldly, not necessarily wiser, very much more cynical and not trusting.

    Even further down the author actually admits "As we said in our post, we deserved what we got, because we did indeed agree to it". Simply put, if they had asked the right question, and not beat around the bush, they would have gotten it explained.

    They make this comment, which I found kind of snot nosed brat kind of comment, back to Amazon at the initial onset:

    We’d be happy to reconsider if you decided to pay us the 20% that we agreed to in our original developer agreement, but this new one seems to favour only you, at the expense of us?

    Amazon's response is:

    ... and in fact, with as the Free of the Day for one day, you will receive a subsequent Appstore main page placement for the following 14 days. All these highly valuable placements are at no cost to you. We want to promote your app and in exchange of the placements, at the 0% rev share for one day only.

    Amazon never said they would get 20%. Matter of fact, Amazon emphasis that there is no expense to the developers to get potentially highly profitable placement. Their actual technical complaints, slightly valid, accounts for about 7 bullet points, and 20 sentences. Their first technical point is rather naive. Assuming that Amazon would immediately post something is... well stupid. Just cause Google does it, does not mean Amazon is Google.

    The developer's use of the words "expense" implied a different meaning to people in marketing and sales. The developer's point was that they would not make money and have costs of supporting the free sales. The marketing / sales / accounting people, think of expense as the cost of doing business. Grasshopper chose his words poorly.

    The reality is they do not have enough business savvy. They hopefully will gain this over time.

    Its always amusing to me cause in college, CS and Business Admin students mock each other. And yet when it comes to the real world, they both need knowledge from the others area of expertise.

    1. Re:Read the whole blog... sour grapes to me by Anonymous Coward · · Score: 0

      highly profitable placement

      What part of $0 do you not understand?

    2. Re:Read the whole blog... sour grapes to me by 93,000 · · Score: 1

      highly profitable placement

      What part of $0 do you not understand?

      The same part of 'for the next 14 days' that you do not understand. The app is free for one day. For the next 14, it is pay only and enjoys said 'highly profitable placement'.

    3. Re:Read the whole blog... sour grapes to me by Anonymous Coward · · Score: 0

      Wholeheartedly agree.. their blog does come off as sour grapes. And unfortunately I think they're doing even more damage to themselves now by removing their app from the Amazon app store. Sure, they didn't make any money from their free day (tho I don't really understand how they expected to), but they've now also got a 'take my ball and leave' reputation.

      When Vignette originally disappeared from the Google Market (they had a key signing issue that they were very up front about it) I had no problem re-buying once they got their issues sorted. It's a great app from a great developer. I love Pocket Casts and use it daily and if it had disappeared in the same manner Vignette did - with a simple explanation that the Amazon partnership wasn't working for them or something - 100% I would have purchased again no problem. No chance now with these guys.. I'm not cheap and I can easily afford it, but I won't buy an app knowing they could disappear it simply on whatever whim they felt.

      There was a similar situation with EA Mobile and all of their games on the Verizon store. They removed all of their games (Sims, Tetris, FIFA, Need For Speed, etc) temporarily in order to force users to rebuy. Completely scumball move.

  73. How do they get submissions? by wygit · · Score: 1

    I can't believe ANY developer would submit apps to the AppStore under those conditions. I'm not talking about the "secret" ones, I'm talking about:

    "Amazon gets to set the price of your app to whatever they want, without any input from you, or even the chance to reject their price"

    That would be a complete deal-killer for almost every developer I know. How would anyone come up with a business plan if they don't know how much their product is going to be sold for?

    Is the MarketPlace that awful, that developers would accept these terms from Amazon?

    1. Re:How do they get submissions? by throwfan · · Score: 1

      When I buy an app, I do it with the notion that the money I give goes straight to the developer, because I want the developers to prosper from what they've done and so that they can improve their products further. I don't mind paying high prices, because if that's what the developer feels his product is worth, so be it. Which is why I can't understand how Amazon thinks it has even any right to decide an app's pricing, considering that they were never there during the difficulties of the app's development process. I'd rather pirate the product from anywhere else but on the 'Net, until I'm able to buy the product directly from the developer himself or from an alternative marketplace which allows the developer to set his own pricing.

    2. Re:How do they get submissions? by DrXym · · Score: 1

      I think Marketplace isn't perfect but it is pretty transparent in how it works - you set the price, you split the sale 70:30 in your favour. It's also transparent in how you register, upload apps and everything else - pay a $25 fee and then set the price, wording screenshots etc for yourself. After a few minutes your app appears.

  74. Re:Reading is fundamental by FatSean · · Score: 1, Flamebait

    So they tell the public the developers get 20% but tell the developers they will get nothing.

    Not a company I want to do business with. Already using their competitors due to their outsourcing to third world states when requested to track sales tax.

    --
    Blar.
  75. Expose them... by FatSean · · Score: 1

    Joe Tablet probably believes the app he downloaded is kicking 20% of the purchase to the developer. It's a dick move.

    --
    Blar.
  76. Re:iOS by aix+tom · · Score: 1

    I wouldn't know, I'm not a US citizen. ;-P

    And the project in question was http://www.skobbler.com/, which as a routing app for Europe has of course smaller countries to deal with, and the EU where prosecution across borders is easier. And their sales are high enough to warrant tax people looking into it.

  77. Biased much? by Anonymous Coward · · Score: 0

    According to the 'developers', to update Android you have to:

    - Go to their website download exe file
    - Fire up VMWare, realise I donâ(TM)t have XP
    - Find old XP Image off DVD
    - Copy XP
    - Boot XP (upgrade VM, upgrade VM Tools)
    - Reboot
    - Install Kies (Samsung Software)
    - It downloads Dot Net for the next 15 minutes
    - It wants to update itself (yes the brand new thing I just downloaded off their website)
    - Update (another 85MB download)
    - After install Iâ(TM)m in some kind of MP3 playerâ¦what the?
    - Spend ages figuring out I have to turn off dev mode, then I have to go to the home screen on the phone (it doesnâ(TM)t work while apps are open)
    - Phone appears as connected device (yay!)
    - Windows XP spends the next 5 minutes finding new hardware
    - Error Dialogue âDevice not responding. To resolve the issue reboot the deviceâ(TM)
    - Unplug the device, quit Kies
    - Start Kies, replug in the device
    - Device appears, and shows an info screen which says âThis is the latest firmwareâ(TM)
    - Google solutions, most of which appear to be third party ROMs and Registry hacks that may brick your phone
    - Realise itâ(TM)s Telstra thatâ(TM)s holding it up here in AU: http://forums.whirlpool.net.au/archive/1599816
    - Consider installing some custom ROM called âDarkysâ(TM) or something else called âRomKitchenâ(TM)
    - Realise itâ(TM)s 11:42pm (2 hours since I started my journey)
    - Give up

    For comparison:

    To Update iPhone from 4.2 to 4.3:
    - Plug in, press âupdateâ(TM) button in iTunes

    Yup, in order to update Android, you have to install VMWare and dig up copies of XP. Clearly, these guys are top-tier engineers, and everything they write is unbiased and technically well-informed.

    Man, I can't wait for iOS 5, because Apple has really innovated this time: over the air updates for a mobile OS! Just wait until Google rip them off and then claim that their OS somehow supported OTA updates since it went live. As if that were possible before Apple invented it!

    When did /. become such an apple fanboy site anyway? Shouldn't you iOS dweebs be posting about how Android's higher marketshare doesn't matter over at daringfireball or something?

  78. a quick mouse-click by tepples · · Score: 1

    It's amazing how many problems and complaints would be solved if every ToS, EULA, and online agreement required some kind of electronic signature to be valid. It should be something that would take more than a quick mouse-click to apply.

    Impatient people who "just want to see the dancing bunnies" would install an OpenPGP plug-in that makes it "a quick mouse-click" to sign an agreement.

  79. Math is Fundamental by Dragon+Bait · · Score: 2

    So they tell the public the developers get 20% but tell the developers they will get nothing.

    Not a company I want to do business with. Already using their competitors due to their outsourcing to third world states when requested to track sales tax.

    Amazon sold it for $0.00? What's 20% of $0.00?

    You could correctly argue that the developer received 1000% of the sale price.

    1. Re:Math is Fundamental by TheRaven64 · · Score: 1

      Amazon's public statement is that they may change the asking price (including offering free promotions), and will pay whichever is greater out of 70% of the sale price or 20% of the price that the developers set. People who download the free app then think that the developer is getting 20% of the RRP, so they are entitled to support and so on. In fact, the developers get nothing.

      The developers in TFA thought it was worth it as an experiment, to see if the increased exposure generated more sales. It didn't. Now they're violating the non-disclosure terms that Amazon required to tell everyone else that it's not worth it. Amazon gets a benefit from the free app of the day (advertising for Amazon - it's the one thing that differentiates their app store from others), but the developers don't. They get some advertising, but advertising that doesn't generate sales is worthless.

      --
      I am TheRaven on Soylent News
  80. let me get this straight?? by grapeape · · Score: 1

    So some developers really thought that Amazon was actually going pay them 20% per app downloaded for free out of the kindness of their hearts? Why? How would that possibly benefit Amazon? The way it works now is Amazon eats the hosting costs, and creates thousands of possible "word of mouth" advertising walking billboards...

  81. When using third party services... by Pixel-Solitaire · · Score: 1

    Sometime I find very strange to see people who seems to use an online service (here a spot to sell their stuff) only to moan about the rules once the boat has left the port. It makes me wonder about who has made the initial choice to be there...

  82. Re:Reading is fundamental by artor3 · · Score: 2

    Amazon never really said that they'd give developers 20% of their asking price on the free app day.

    Here's a recap of how Amazon's app store works:
    The developer sets an asking price, X.
    Amazon comes up with their own price, Y.
    Customers pay Y.
    Amazon pays the developer 0.2X or 0.7Y, whichever is greater.

    Now, you could look at this and say, "Aha! On the free app day, they're just lowering Y to $0. I should get 20% of X!" But this would clearly be a hugely losing proposition for Amazon, and they never say that this is how the free app days work. Instead, they get your agreement to lower X to $0 on that day. Neither you nor they make any money on "sales" that day. But you both get publicity.

    At no point were they dishonest about how the free app day works. No rational person should expect Amazon to be giving away tens of millions of dollars a year. The devs knew full well what they were getting into. They were looking for an excuse to bash Amazon.

  83. Math is Fundamental, so is Reading Comprehension by perpenso · · Score: 1

    Amazon sold it for $0.00? What's 20% of $0.00? You could correctly argue that the developer received 1000% of the sale price.

    The publisher said Amazon claims to give developers 20% of the normal asking price, not the current sale price.

  84. Re:bitter much? by bill_mcgonigle · · Score: 2

    Do you know that the metamod doesn't really feed back into the mod? I figured they just simplified the Fair, Unfair bits by seeing if you modded the same way that the mod did.

    Did you ever look at a comment before and after metamod to see if the score changed?

    --
    My God, it's Full of Source!
    OUTSIDE_IP=$(dig +short my.ip @outsideip.net)
  85. More of the Same by davesque · · Score: 1

    This doesn't really surprise me. My last job was as a technical support rep/SQL scripter for a company that specialized in software that interfaced with e-commerce solutions. As you could guess, I spent a good deal of time helping out customers who sold on Amazon. I remember one story a customer told about how they didn't like to give Amazon full information on the products they sold, even though Amazon threatened to remove them as a seller if they didn't. The reason they wouldn't do it is that Amazon had a funny habit of finding out the statistics on the sales of their products and, if they seemed to be making enough profit, they would put up their own listing and try to undercut the customer's prices. What a way to do business, eh?

  86. Re:Reading is fundamental by ozmanjusri · · Score: 2

    fact that Amazon advertises that they're paying 20% for each app in "Free App Of The Day" promotion

    Where is this "fact" demonstrated? Can you link to where they advertise that?

    --
    "I've got more toys than Teruhisa Kitahara."
  87. Re:Reading is fundamental by Anonymous Coward · · Score: 0

    No, they tell the developers that they get 20% and give them 20% unless the developers explicitly agree to waive that to be the free app of the day. It seems the developer is perfectly fine to refuse the offer.

  88. Re:bitter much? by wygit · · Score: 1

    You do realize that he isn't complaining about Goog;e. but Amazon?

  89. Re:iOS by Anonymous Coward · · Score: 0

    Oh look. An anecdote to refute speculation that is no different from the other speculation about revenue from Android apps. You all lose this round.

  90. Re:Give away 1 or 1,000,000,000 by arose · · Score: 1

    All of that explicitly agreed to by the developer, the free promotion being optional. If you can't handle the load you say "no thanks" to the deal. The developer complaint seems to be: I wanted something up and beyond than what I agreed to.

    --
    Analogies don't equal equalities, they are merely somewhat analogous.
  91. Hollar at the butt, rotten to the core. by Anonymous Coward · · Score: 0

    I come from a family of farmers, though I'm a programmer and my brothers are project managers. My dad told me a long time ago that grandfather used to say, "Hollar at the butt, rotten to the core.", when discussing sickly trees. He pronounced "hollow" wrong, but the wisdom was that if you knock on a tree near the base and it sounds hollow, then it's rotten all the way through and needs to be removed.

    Anyways, just thought someone might find that an interesting piece of history or lore.

  92. Re:Reading is fundamental by CharlyFoxtrot · · Score: 3, Insightful

    The developers were told that they'd get no income from the giveaway.
    The developers asked Amazon for confirmation that they'd get no money.
    Amazon responded that yes, they would get no money.
    The developers decided to give their app away regardless.
    The developers were upset that they then got no money.
    The developers decided to bitch and moan about it.

    They thought it was a raw deal afterwards, came to their conclusion and quit the Amazon Store. Then they issued a nice article warning others and explaining their reasons. What's not to like ?

    And where is the evidence that they didn't see increased sales from this? Where is the evidence that Amazon refuses to let developers publicly discuss the terms -- especially considering that this dev is publicly discussing the terms?

    RTFA : "Did the exposure count for much in the days afterwards? That’s also a big no, the day after saw a blip in sales, followed by things going back to exactly where we started, selling a few apps a day." Also they added a graph of sales to the article as proof (see update 2 in TFA)

    Where is the evidence that Amazon refuses to let developers publicly discuss the terms -- especially considering that this dev is publicly discussing the terms?

    You want proof people are being told not to discuss the terms from the people who are being told not to discuss them but doubt the person who did come forward ?
    Let Amazon issue a clear denial.

    --
    If all else fails, immortality can always be assured by spectacular error.
  93. Make your mind up by pjt33 · · Score: 1

    You say that the article is not about signing a contract and then say that it's their fault for signing a deal. What kind of legally binding deal exists in your neck of the woods which isn't a contract?

    1. Re:Make your mind up by fuzzytv · · Score: 1

      The article definitely mentions a contract, and yes - it's their fault they signed it. But it's not the main topic of the article. They're not whining about signing the contract, they're just pointing out that the common perception that developers are getting 20% even for free apps is false, because there're back-door deals in play. And what impact it had on their business.

    2. Re:Make your mind up by goose-incarnated · · Score: 1

      Sigh. I wish I had a contract - my app has been live now on Amazon for 4 days or so, and I've yet to have a single download. How does one go marketing an app anyway? I'd have preferred to put it into googles marketplace, but they don't pay royalties to South African developers (guess what I am!).

      Shameless plug anyway

      --
      I'm a minority race. Save your vitriol for white people.
  94. Re:Reading is fundamental by Half-pint+HAL · · Score: 2

    Instead, they get your agreement to lower X to $0 on that day. Neither you nor they make any money on "sales" that day. But you both get publicity.

    At no point were they dishonest about how the free app day works. No rational person should expect Amazon to be giving away tens of millions of dollars a year. The devs knew full well what they were getting into. They were looking for an excuse to bash Amazon.

    No no no. Amazon were being dishonest right from the word go, because the developers' agreement states that if you are selected for Free App of the Day, you get that 0.2X. This is the only publicised figure for FAD. Well it would appear that this is a bait-and-switch, because they "renegotiate" it down to zero at the drop of a hat. As this is designed to draw developers into the market place, it sounds like grounds for a multi-million dollar class action lawsuit. (Of course, only people who refused the deal would be allowed to sue, as people who accepted have agreed to a revised contract.) Amazon would then be forced to disclose how often they honoured their agreement.

    Note that TFA also says that a lot of Android users claim to use the free-app-of-the-day offer on the grounds that they believe they're helping out the developers. that's tantamount to false advertising.

    HAL.

    --
    Got them moderator blues I blieve I walk out the do', With these mod-points I been gettin', I 'most never post no mo'
  95. Just bail Amazon.com by Trax3001BBS · · Score: 1

    I feel for Shifty Jelly but could almost see stuff like this coming, and more.

    While minor compared to his nightmare,

    I purchased something from Amazon.com and they charged me tax saying this was in case
    they had to pay tax for the transaction in the future, they would be covered.
    (Washington state)

    California tells Amazon.com they now have to pay tax on transactions, they bail California.

    I don't have anything to do with Amazon.com any more,
    and I can truly say they lost a lot of business recently.

    Newegg.com all the way!! No tax, no lies, and a very
    decent return policy that I've never had a need to use.
    Newegg.com is just easier to use as well, with all the info one needs
    for a product on one page. Yes I'm a fan.

  96. Re:Reading is fundamental by Half-pint+HAL · · Score: 1

    The really sad thing is they probably could sell this app for a long time, they'd continuously get small amounts of money from it and maybe the app would grow over time (good supported app is worth the money). But now they have nothing, because everyone interested already has the app, so they probably won't get even the small amount of money from it.

    If you buy something in the Amazon app store and later delete it from your phone, I assume the app store remembers this and lets you reinstall it at no extra charge later. And possibly even if you upgrade your phone, too.

    If so, it's in the phone owner's interest to download every single free app, because it's free (use the home broadband, though) and it'll stay that way if it ever turns out you're going to need it.

    This makes the FAotD offer a particularly poor marketing technique, as the only people who'll find out about it are people who will never have to buy it.

    HAL.

    --
    Got them moderator blues I blieve I walk out the do', With these mod-points I been gettin', I 'most never post no mo'
  97. Re:Reading is fundamental by rtfa-troll · · Score: 3, Informative

    You can cross link by putting a link to the comment numbered link on the top right in this case #36966086.

    Having said that, that post is totally beside the point. The way the deal is publicly presented makes it look like it's a good opportunity for developers. You get a chance to get some cash now and increase your installed base at the risk of some loss of full price sales. You also get good placement. That makes Amazon's app store more attractive for those developers.

    The trick is that when you actually do get offered a free placement, then it turns out that the deal which is published is not the deal which is really available. By that time you have already committed to Amazon's app store so it is too late to back out. This looks to me like a bait and switch situation which would be illegal for a consumer product sale.

    It's important to note, that if you had Read The Fine Article Properly you would have seen that they went into this as an experiment and are publishing not to complain but to warn others. You would also have seen that Amazon stated that the promotion gives

    "highly valuable placements"

    but it turned out that the influence on app sales beyond the promotion was very small, possibly even negative.

    Further note that, even when asked

    If I read this correctly youâ(TM)d like to give away our application for free, and pay us nothing?

    Amazon responded

    We want to promote your app and in exchange of the placements, at the 0% rev share for one day only.

    instead of just clearly stating that there would be no revenue. What does that mean? That Amazon will take 0% of the revenue? That the promotion will cost you 0% of the revenue or that you will get 0% of the revenue. Now, thanks to Shift Jelly's valuable posting, we know exactly.

    --
    =~ s,(.*),<sarcasm>$1</sarcasm>,g if any_point_you_wish();
  98. You missed the point by Anonymous Coward · · Score: 0

    Amazon ATTRACTS developers by giving perception that it pays 20% of sale price for the free give aways.
    Amazon PREVENTS developers withdrawing the app from sale once they join.
    Amazon REWRITES the terms in an email setting the payment to zero, with a clause preventing you discussing the offer.

    So he's revealing the dirty secret about Amazon's store, people aren't making money and if you joined thinking you may be lucky and get a free app day, like him, and get 20% of retail as Amazon promised, then you are being misled. You'll get nothing.

    More to the point for me, the figures he reveals show that Amazons dynamic pricing doesn't help sell his app, yet there was huge demand when it was promoted and free. Look at his sales figures, he won't even cover the cost of a server with that revenue, let alone office, development, support....

    And the Amazon forced discounting he talks about undermine his sales in other stores, so Amazon needed the fake '20%' to give developers a reason to go with it.

  99. Re:Reading is fundamental by fuzzytv · · Score: 1

    In several other posts here is described how Amazon changed their distribution agreement (i.e. a contract with developers). Most developers are unaware of the change, just like the users who buy the apps - all believe the developers will get 20% even for free apps.

    Yes, it's not as if Amazon put adverts saying 20% goes to the developers.

  100. No surprise by DrXym · · Score: 1
    Amazon's robbery starts the minute they sign up - a $100 annual fee, graciously waived the first year. What a bargain compared to the $25 one time registration on Android Marketplace. So if you want to write free apps or esoteric niche apps you can fuck off right now because you're going to pay through your own pocket to do it.

    Then the robbery continues on the terms and conditions. You can set the list price of your app but it cannot be any higher on Amazon Appstore than it is on other app stores. So if the list price is $9.99 on Marketplace it has to be $9.99 (or less) on App Store. And like Marketplace you take a 70% of the sale price. But... the sale price and list price are not the same thing. You set the list price, Amazon sets the sale price. Amazon can deep discount your app all the way down to 20% of its list price if they like. So instead of getting $7 revenue from $9.99 you get $2 from $2. Or Amazon could even give the app away and you get nothing at all. Basically they're using your app to fuck you over.

    Frankly it's daylight robbery. I'm quite certain that Amazon will launch their own tablets before long and some app writers will be compelled to serve this market, but I wonder if there will be a general revolt over what is going on. They're not in a position to dictate this stuff as Apple might. Perhaps Amazon tablet users can enjoy gimped "Amazon edition" apps where functionality has to be unlocked with micropayments or similar. I certainly don't see the situation as being tolerable even for the more popular apps.

    A more fair system if Amazon preferred to compete with other marketplaces would be to allow the developer to set the wholesale price and an MSRP. Amazon would discount within those two bounds, presumably by comparing the price on Marketplace and undercutting it but within agreed limits. I expect Google would reciprocate with its own version of the same and the two markets would compete much like stores do for real world goods. That would be fair. The current situation absolutely isn't.

    1. Re:No surprise by itsdapead · · Score: 1

      Amazon's robbery starts the minute they sign up - a $100 annual fee, graciously waived the first year. What a bargain compared to the $25 one time registration on Android Marketplace.

      Sorry, I'm new to this. So when you develop an app, Jeff Bezos comes round to your house and says "I hear you're planning to use Android Marketplace, pity, this place is dry as tinder... one spark and it could all go up..."?

      Really?

      Otherwise, Amazon is just going to have to offer the chance of higher sales, better margins, better promotion etc. to justify the higher costs. Oh, and they give you a free year to try it out and decide if its worth $100/year to you.

      Plus, $100 is chump change - about the equivalent of "serious callers only". If you don't sell enough to easily cover that then (lets break it to you gently) nobody wants your product. You seem to be looking for a vanity publishing service.

      You set the list price, Amazon sets the sale price. Amazon can deep discount your app all the way down to 20% of its list price if they like. So instead of getting $7 revenue from $9.99 you get $2 from $2.

      If you said that they'd only give you 70% of $2 then I might be more sympathetic, but if they effectively set a lower limit of 20% on your take, meaning that they get nothing on a $2 sale, that sounds more than fair. Their motive for doing that would be to drive sales, so they get more traffic and you stand to make a lot more $2s than you would $7s.

      Or Amazon could even give the app away and you get nothing at all. Basically they're using your app to fuck you over.

      Except that, if you read between the whines, TFA makes it quite clear that they explicitly write and ask for separate permission before giving away your app for nothing. As does your original statement that they could discount all the way to 20%of the list price.

      --
      In a survey of 100 programmers, 111111 thought that duck-typing was a good idea.
    2. Re:No surprise by DrXym · · Score: 1

      Sorry, I'm new to this. So when you develop an app, Jeff Bezos comes round to your house and says "I hear you're planning to use Android Marketplace, pity, this place is dry as tinder... one spark and it could all go up..."? Really?

      You know exactly what I mean.

      Otherwise, Amazon is just going to have to offer the chance of higher sales, better margins, better promotion etc. to justify the higher costs. Oh, and they give you a free year to try it out and decide if its worth $100/year to you.

      How gracious of them to waive it. I sure hope there is no autorenewal or contractual clauses to catch you out there.

      Plus, $100 is chump change - about the equivalent of "serious callers only". If you don't sell enough to easily cover that then (lets break it to you gently) nobody wants your product. You seem to be looking for a vanity publishing service.

      a) Not all apps are released to make money b) Not all free apps are useless or not worth using c) $100 is $100 less in a developer's pocket. It's unjustifiable especially considering Marketplace charges $25 for lifetime exposure to 100x the number of users.

      If you said that they'd only give you 70% of $2 then I might be more sympathetic, but if they effectively set a lower limit of 20% on your take, meaning that they get nothing on a $2 sale, that sounds more than fair. Their motive for doing that would be to drive sales, so they get more traffic and you stand to make a lot more $2s than you would $7s.

      They could sell the title for $2.85 and you'd still only get $2. And why you think you'd make more money on an app store with 1/100th the users (most of whom are simply after the free downloads) is beyond me. What is more likely to happen is devs will wise up and shun the store, or release "Amazon edition" versions of their apps, or rebrand them entirely, or gimp them. Just enough difference that they can contractually justify setting different prices to compensate for the Amazon heavily discounting their titles in the first place.

      Except that, if you read between the whines, TFA makes it quite clear that they explicitly write and ask for separate permission before giving away your app for nothing. As does your original statement that they could discount all the way to 20%of the list price.

      And if you read the comments you will see they retroactively changed their terms so people were under the impression they got 20% but actually received nothing. So in this instance 100,000 freeloaders got their app and the developer was burdened with supporting them for zero gain.

      The way the store works are present is simply broken. Perhaps it's no big deal for the large developers who have lawyers and salesmen and the clout to negotiate their own deals. It certainly is for anyone stuck with the default one sided terms and conditions.

    3. Re:No surprise by itsdapead · · Score: 1

      You know exactly what I mean.

      No I don't: if you don't like what Amazon is offering, walk away. (If you were talking about Android Marketplace or, especially, the Apple App Store, both of which enjoy "special relationships" with their platform, you might have more of a point.)

      How gracious of them to waive it. I sure hope there is no autorenewal or contractual clauses to catch you out there.

      No. That sucks when they pull it on elderly people changing their electricity supplier or teenagers signing up for "free" ringtones, but those scams are rarely worded as "there is a $100/year fee waived for the first year". If you're smart enough to write a worthwhile app you really should be capable of making a "cancel Amazon subscription" note in your diary.

      a) Not all apps are released to make money b) Not all free apps are useless or not worth using c) $100 is $100 less in a developer's pocket.

      Newsflash: Amazon are a business who do do things to make money. If you want to give your stuff away, stick it on a download site that specializes in free software (these are usually funded by ads or donations). "Vanity publishing" is a service for which you should expect to pay. Advertising and promotion is a service for which you should expect to pay. Oh, yes, they're doing all the credit card processing for you, too.

      If you think Amazon's terms are greedy then you've clearly never dealt with a reseller before. ("Yes, send us a rolling stock of N units for free, if anybody ever finds it in our huge catalog and buys one we will pay you for the replacement stock", "A customer just walked in and specifically asked for your product without us having to lift a finger to promote it: please send us the item at 50% discount"...)

      It's unjustifiable especially considering Marketplace charges $25 for lifetime exposure to 100x the number of users.

      So use Marketplace then and stop whining. Except I've never seen Markeplace do one iota of promotion beyond its front-page "featured" list, whereas Amazon customers get frequent emails, which lots of people actually read because they do an excellent job of generating relevant recommendations rather than pushing the latest bestseller. When you go to the website, you find personalized recommendations as well as the usual bestsellers and paid placements. Browse an item and you'll get mostly sensible links to "People who bought this also bought..." and "After browsing this people went on to buy...". They've had a reasonable stab at making the mythical "long tail" model work, whereas with Marketplace/Apple App Store you're pretty much stuffed if you're not in the top 100. Its early days for the Amazon appstore, but I can see them reaching customers that Marketplace won't.

      And if you read the comments you will see they retroactively changed their terms so people were under the impression they got 20% but actually received nothing.

      Sadly, nobody has turned up the old version of the T&C which allegedly offered this. The claimed addition in the new version according to this post is irrelevant as it talks about items with a $0.00 list price. The T&C say quite clearly that royalties are only due where Amazon has received payment. If you give something away for free you don't receive payment. Even your description of their terms talks about a minimum selling price of 20% list. TFA states quite categorically that the developer received an email asking for permission to distribute the app for free, and that the TFA authors understood this.

      So in this instance 100,000 freeloaders got their app and the developer was burdened with supporting them for zero gain.

      Except the majority those freeloaders downloaded the app because it was free, played wit

      --
      In a survey of 100 programmers, 111111 thought that duck-typing was a good idea.
    4. Re:No surprise by c6gunner · · Score: 1

      Nope, what has happened here is that the developer was surprised by the number of free downloads and used RIAA logic to convince themselves that they are out of pocket by $50k fairy dollars. What I see is that they've got an overnight customer base for word-of-mouth promotion plus 14 days of free advertising in a location seen by hundreds of thousands of people a day.

      It's true - I've been looking for a good Podcast app, and this one seems to have some pretty kick-ass features. I'm tempted to buy it ... the only thing holding me back is their take-my-ball-an-go approach to dealing with unanticipated problems. If they're willing to flip out on amazon and pull their product from the market, how do I know they won't just call it quits entirely a week after I buy the app?

  101. Re:Reading is fundamental by Anonymous Coward · · Score: 0

    lol idiot!

  102. Re:Reading is fundamental by mcvos · · Score: 1

    The developer received the terms of the deal, and decided to try it anyway, in the interest of experiment. TFA explains the results of that experiment: Amazon App Store is awful.

    Personally I don't even see why people would consider Amazon's app store. What does it have to offer that Google's Marketplace doesn't?

  103. Re:Reading is fundamental by mcvos · · Score: 1

    The developers decided to bitch and moan about it.

    You're wrong. The developers decide to inform the public that the Amazon App Store is a bad idea for developers, and lying to customers (who think the developers still get 20% of their original price). It takes every possible bit of power away from developers.

    It makes sense for other developers to learn from this experience and avoid Amazon.

  104. Re:Reading is fundamental by adolf · · Score: 1

    20% of nothin' is still nothin'.

    Just saying...

  105. Some points and a way out by Registered+Coward+v2 · · Score: 1

    While they got 100,000 d/ls that doesn't mean they lost 100,000 sales - many people, myself included, will take a shot with a free app to see if it's worth anything. More on this later. What will be interesting is how many people continue their use after a few weeks of months? That is a better indicator of "lost" sales than the initial download.

    Since "free" means "just garb it and see if I like it cause it has no cost to me if I don't" to many people a developer should weigh the increased support and fixed costs (more servers if the app is an online service as was the case here) against the value of getting their name out and building awareness of other apps. It also means it will be harder to go back to a higher price if many of your potential customers grab the free one. In many cases, you'd be better off dropping the price to $.99 - it's still at the impulse purchase point (hey, it's not even a buck so no big loss if it sucks) and you get some cash for each d/l. When you rais eteh price again, people are more likely to think - "I missed my chance to grab it cheap" than "WTF - this was free and now you want $?" Plus, when people pay for something, even a small amount, they tend to value it more and are more likely to think it was a good choice and pay in the future as well.

    So what to do with the 100k free apps out there? After a while, come out with a paid upgrade to v2. Give it away to paying customers for free to get them, charge the free ones an upgrade fee, and end the v1 service. That way, you've converted the customers that value your product and lowered your costs while getting some cash flowing in as well. If you promised some duration of availability keep that promise; but wen you can work to migrate customers to a paying mode.

    --
    I'm a consultant - I convert gibberish into cash-flow.
  106. If Android had near-zero market share by tepples · · Score: 1

    nobody is forcing you to distribute PC or Android applications through an app store. And if you don't like the ecosystems that force you to use an app store (e.g. iOS or Windows Phone), don't develop for those platforms.

    Would you be giving the same advice if Android had near-zero market share? Because that's how it is on the video game consoles. There are no well-known consoles with a fairly open environment comparable to Android with "Unknown sources". Nor (if CronoCloud, CastrTroy, and other Slashdot regulars are to be believed) are there enough "home theater PCs", or PCs used as if they were consoles, to make a market for games with a home theater PC mode. There's only one console with anything like Apple's App Store, and that's the Indie Games section on Xbox 360. The other two consoles and the main area of Xbox 360 are even more restrictive than Apple.

  107. Re:iOS by Anonymous Coward · · Score: 0

    This has absolutely nothing to do with Android.

    How developers get screwed selling their apps has nothing to do with Android? So are you guys just trying to show us what a Reality Distortion Field really looks like, or do you really just expect your developers to live on donations?

  108. Problems with appstore stability by Anonymous Coward · · Score: 0

    When my phone started telling me 15 or 20 times a day that the appstore wasn't responding, I uninstalled it. I hadn't even asked it to run. That was when I discovered the dirty little secret. None of the free daily apps I had downloaded would run without the appstore. I ended up having to uninstall them all.

  109. Re:Reading is fundamental by UnanimousCoward · · Score: 1

    >The developers were told that they'd get no income from the giveaway.

    But is sounds like a bait and switch: why is Amazon even "advertising" the 20% if in fact that is NO WAY that any developer will be able to realize 20% in the free app giveaway program? It's not an issue of what the developer signed up for. It's an issue of Amazon's false advertising: "HERE'S A GREAT DEAL FOLKS!!! (But you can never actually get it since you have to agree to terms that won't let you)."

    So I won't cry you a river :-)

    --
    Twelve-and-three-quarter inches. Unyielding. This wand belonged to Bellatrix Lestrange.
  110. Re:Reading is fundamental by fuzzytv · · Score: 1

    20% of the list price (set by the developer) is not nothing.

    Because that was how it worked - Amazon had the right to give it for free, but had to pay 20% of the list price to the developer.

  111. Capitalism at its finest by tehcyder · · Score: 1

    The big guy pisses over the little guy and thinks he should be grateful for the refreshment.

    --
    To have a right to do a thing is not at all the same as to be right in doing it
  112. Another failed "get rich quick" story by chemosh6969 · · Score: 1

    Oh boy, if we do this, we'll get rich. Read and do research? You're crazy, bub. I don't need to do any of that. I just need to sit back and let the money flow in. While I'm at it, I'll also sign up for Groupon. I heard I'll get some crazy business out of it. No need to plan or do any research for that either. The money just jumps straight into my wallet without any effort. After this I have two more plans and then I'll retire in my 30s. I'm going to make money by going to garage sales and selling things I bought cheap for hundreds, if not thousands of dollars on ebay. When I'm done with that, I'll make money by putting ads in newspapers.

    1. Re:Another failed "get rich quick" story by Anonymous Coward · · Score: 0

      I can't be bothered to log in, but if I could, I would mod this up.

      Successful people do their homework and assess risk/reward ratios with their head firmly out of the clouds.

  113. Your mistake. Was Re:Facts by 140Mandak262Jamuna · · Score: 1

    It's amazing how many problems and complaints would be solved ...

    Your mistake is assuming everyone wants these problems and complaints to be solved. It is not in Amazon's interest to solve them.

    Amazon is particularly a vile company. Its entire business is taking advantage of internet. Which was a government funded project with amazing amount of intellectual property created in universities by extraordinarily creative people given away for free and in the public domain. Just the sendmail or http or ftp protocol or mosaic browser alone is worth million times more than that stupid "one-click" patent of Bezos. But it plays hardball with other web sites over its "invention". It sticks the government with all the costs of enforcement of patents of trivial ideas and the litigation etc. Then it sticks to the letter of law and refuses to collect sales tax for other states.

    All we need is two or three more unpatriotic anti-American myopically selfish companies, to bring America down. Nah, Amazon alone is enough.

    --
    sed -e 's/Chuck Norris/Rajnikant/g' joke > fact
  114. It DID hurt them! by Britz · · Score: 1

    > This hasn't been a financial success, but it's not hurt them that badly either.

    Actually it did hurt them bad. They sold something like 2 copies (at 2 bucks) a day afterward, but had to buy freakin *new* servers (at what? $1000 bucks) just to support all the new people.

  115. Who's customers are those people who downloaded? by Douglas+Goodall · · Score: 1

    This comment is more about apple than amazon, but something that concerns me is the issue of customer ownership. Whether the app is free or costs money, there is the issue of who gets the customer in their database. As a small developer, I sold my product and I got to know who the customer was. They went into my rolodex. Then if I had something to say to them about a new version, or a bug fix, or even to contact them and ask them if they would like to buy something else, I could. When the app store keeps the customer for themselves, all that potential for follow-on communication isn't there, and after a ton of software goes out for free, you haven't earned any money, and you customer list hasn't gotten any longer. It has to be a bitter-sweet thing to hear how many copies went out

  116. I would have risked it by OrangeTide · · Score: 1

    you will receive a subsequent Appstore main page placement for the following 14 days.

    A main page placement for a paid mobile app seems pretty valuable to me. I would do a free for one day deal, and get zero on that day in exchange for 14 days of possible profit.

    Now if in those 14 days I made nothing, then there is a problem, either with the placement or with my application.

    --
    “Common sense is not so common.” — Voltaire
  117. I didn't cost them anything by Anonymous Coward · · Score: 0

    Tried Pocket Casts for a few minutes. Found it inferior to the already pretty terrible Google Listen. Uninstalled.

  118. Re:bitter much? by Kalriath · · Score: 1

    It also offers you posts that have not been moderated prior.

    --
    For a site about things like basic rights, Slashdot users sure do like to censor "dissent".
  119. Re:iOS by vux984 · · Score: 1

    Neither am I, but the point still stands. Canadians don't have to worry about Mexicans, Spanish don't have to worry about Americans, etc.

    And their sales are high enough to warrant tax people looking into it.

    Then their revenues are enough to deal with the paperwork.

    I'm countering the argument that its hard to distribute to multiple countries because you have to sell hundreds to make the paper work worth it.

    The simple answer is: don't worry about the paperwork until you are making enough money for it to be worth it. If you sell 1000s to a country, THEN do the paperwork... if you sell 7, don't bother and don't worry about it.

  120. Re:bitter much? by bill_mcgonigle · · Score: 1

    Well, that seems senseless, then!

    --
    My God, it's Full of Source!
    OUTSIDE_IP=$(dig +short my.ip @outsideip.net)
  121. Re:iOS by aix+tom · · Score: 1

    Of course just the fact that the Amazon Android App store is "US only" seems to point to the fact that you can not even sell ONE copy in another country without actually going to an App store for THAT country to sell it. If Android really wants to take on Apple it must be as just as easy, or at least SOMEWHAT as easy as to do it in the Apple store.

    Do YOU know ONE Android app store that you can put your app on to be sold at least "somewhat" internationally?