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British Govt Debates Swapping Printers For iPads

An anonymous reader writes "The British government is examining whether it could save money by getting rid of its printers and giving civil servants free iPads instead. The head of the UK government skunkworks told silicon.com that if he got rid of all of a major government department's printers and gave staff iPads, the savings on printing costs would pay for the tablets in less than 18 months. The UK parliament has already let tablets into the debating chamber, with politicians already starting to choose to use tablets rather than bundles of papers in debates."

29 of 237 comments (clear)

  1. Ex news of the world journalists ..... by Chrisq · · Score: 2, Interesting

    Ex news of the world journalists ..... prime your friendly hacker, you could be getting the story of the century.

  2. another try at the paperless office by khallow · · Score: 2

    As I see it, there are two serious problems with this effort. First, sooner or later someone is going to want a hard copy of a document, if only because a software copy can be altered and is impermanent. Second, once you get away from paper, you lose one of the current fundamental obstacles to increasing the extent and power of bureaucracy, namely, that someone has to keep track of all the paperwork and some place has to be found to store it.

    I dread to think of the makework that they'll have all those freed government employees doing in order to keep government rolls at current levels of employment and how much extra work it'll mean for anyone having to interact with that bureaucracy.

    1. Re:another try at the paperless office by timeOday · · Score: 2

      I think you raised a good but solvable point, which is there needs to be a trusted notary who can digitally sign and date any given document. There are commercial solutions for this, but the govt. would need to select one and oversee it.

    2. Re:another try at the paperless office by GNious · · Score: 2

      once you get away from paper, you lose one of the current fundamental obstacles to increasing the extent and power of bureaucracy, namely, that someone has to keep track of all the paperwork and some place has to be found to store it.

      You don't work in government, I think - the stories I hear from the EU, what with them being mostly paperless, are of excessive workloads handling non-paper-based documents.

    3. Re:another try at the paperless office by delinear · · Score: 2

      The attitudes of the generation that tend to be in power, for one. They won't understand digital signing, many of them come from a legal background, they understand signatures on bits of dead tree, what they know about digital copies they've probably learned from Hollywood, so they think it's all being cracked and streamed directly to Wikileaks as they type. That's a tough mentality to break (hell, I work in a "trendy" digital agency and even here where everyone has tablets or smartphones stuff still gets printed out and scribbled on and passed around on paper).

      Sooner or later someone will demand paper copies and then everyone will want paper copies. At that point all you've done is bought everyone an expensive paperweight. I also wonder if they've factored in the cost of replacing lost/stolen/broken equipment, buying peripherals (charge cables, keyboards, cases) and keeping all these things charged at all times (that's one benefit of a big stack of paper, once you've printed it it's no longer consuming power, the iPad does so not only every time you look at the document but even when you're not looking at it). Not to mention the lost man hours now everyone will have all the distractions of the internet with them whenever they go.

    4. Re:another try at the paperless office by chrb · · Score: 4, Interesting

      Exactly - they have ignored the TCO of iPads and compared only the initial purchase cost with the assumption that every civil servant with an iPad will never use a printer again! What about support, administration, setup of wifi networks or 3g costs, software and security updates, replacement of broken hardware etc.? That will be outsourced to some big corporation like Accenture, which will easily triple the initial purchase cost; the civil service apparently pays upto 10 times the commercial rate for IT systems.

      This is the same civil service that has consistently refused to upgrade from IE6, and which their own MPs report said "The lack of IT skills in government and over-reliance on contracting out is a fundamental problem which has been described as a 'recipe for rip-offs'". Maybe they should fix the existing problems before they embark on a whole new IT rollout? And why iPads or Android tablets? What can a civil servant do with an tablet that they can't do with a cheaper laptop or netbook? And why dismiss the obvious solution to expensive printing costs - buy cheaper paper and ink? Or charge the users for each page printed? I have seen a per-page charge for printer use instigated at an institution and the change in user behaviour was fast and cut costs more than any large IT project every would. When printing is free it will get abused - people were printing out non-work-related manuals, books, home photos, stuff for their friends etc. Charging for printing stopped that overnight.

    5. Re:another try at the paperless office by BrokenHalo · · Score: 2

      Yep - and then train them not to play Angry Birds (or check their email etc) when they are supposed to be running the country.

      They don't run the country. Civil servants do that. Politicians just make lots of loud braying noises at each other across a large room with lots of comfy chairs designed for the purpose of catching a nice daytime snooze.

    6. Re:another try at the paperless office by Bert64 · · Score: 2

      Hard copy is useful sometimes, but there are MANY occasions when its simply not necessary... Not just in politics, but during daily working most people encounter printed documents that they read *once* and then discard.

      I'm sitting in an office right now and can see notepads all over the place full of non-searchable handwritten notes, piles of paperwork that's not moved for months, post-it notes everywhere etc. Paper goes missing, gets damages, blows around in the wind, gets liquid spilled on it etc...
      If you have one tablet instead of 200 pieces of paper your far less likely to lose it.

      Not to mention the other inefficiencies...
      Inefficient storage, all that space wasted...
      Difficult to back up - photocopy every page? you probably should, what if your storage place burns down?

      The sooner we move to the true paperless office the better.

      --
      http://spamdecoy.net - free throwaway anonymous email - avoid spam!
    7. Re:another try at the paperless office by Captain+Splendid · · Score: 2

      but the govt. would need to select one and oversee it.

      No no no. Governments are evil, haven't you heard? I can't see why a private company couldn't do this instead.

      --
      Linux, you magnificent bastard, I read the fucking manual!
  3. Why Ipad? by Maquis196 · · Score: 2

    Not that I'm suggesting my very poor government tries to build it's own device but surely a tablet sized kindle would be better? Some of those documents must be pretty bug, surely e-ink is the way forward in that regard?

    Am I just being naive?

    1. Re:Why Ipad? by dzfoo · · Score: 2

      >> Some of those documents must be pretty bug,

      Some would say that pretty bugs are the currency of the iPad.

                -dZ.

      --
      Carol vs. Ghost
      ...Can you save Christmas?
    2. Re:Why Ipad? by Chrisq · · Score: 2

      Not that I'm suggesting my very poor government tries to build it's own device but surely a tablet sized kindle would be better? Some of those documents must be pretty bug, surely e-ink is the way forward in that regard?

      Am I just being naive?

      I'm sure you're right - but the cynic in me says that this is more about "what freebee can I get paid for by the taxpayer" than "what will be useful in doing my job". These iPads will get more use in playing "fart apps" in the house of commons bar and viewing porn in hotels than they ever do in the debating chamber.

  4. Justifying shinies by Dunbal · · Score: 3, Interesting

    And it just HAS to be an iPad. No cheaper, faster, better tablet will do. I am loving all these justifications we're seeing from different people as to why the iPad is the golden ticket they have been waiting for. Problem is no one is going to steal hard copy. People are going to steal iPads. No one will take hard copy home with them unless they absolutely have to (eugh who wants to do government work at home? I work from 9 to 5 only!). People will take iPads home with them, and they will be used by the wife and kids and family friends. Hard copy stays at the office, probably in a file somewhere. iPads will be traveling and vulnerable to being accessed by anyone - they seem to have a tendency to get left at bars.

    And the government suddenly realized that it could do all this with $800 iPads but absolutely could NOT do it with $500 laptops. Just, wow. Tell me why we need government again?

    --
    Seven puppies were harmed during the making of this post.
    1. Re:Justifying shinies by b0bby · · Score: 5, Informative

      Despite the summary being ipad only, the actual IT guy looking into this in the article is very clear that it's tablets in general.

    2. Re:Justifying shinies by gauauu · · Score: 2

      For this purpose, just about anything would be better than the iPad. Apple doesn't let you side-load apps; you have to go through their App Store. So if the government wants to make some custom app for viewing/filling out a form, they can't do it themselves. They have to send it through the App Store. That's the drawback of Apple's walled garden approach - you don't really own the device, and you're not free to do whatever you want with it.

      No, Apple has an enterprise developer program where (for a hefty fee and a big formal agreement) you can develop whatever you want and deploy it directly to your enterprise-owned devices. No need to go through the app store. (I'm not saying that makes up for the fact that can't generally side-load apps, which is the main reason I avoid iOS devices, but in this case, your argument is wrong).

  5. Stupid, again by gweihir · · Score: 2

    You need both, online access _and_ paper copies. As soon as you want to mark and highlight, paper beats all other options by a large margin. iPads should be regarded as low-reliability, high-maintenance, read-only and possible insecure alternative for document access.

    This is the stupid idea of somebody that did not even try to understand the issue. The paperless office is a myth.

    --
    Most ACs are not even worth the keystrokes to insult them. Be generically insulted by this and ignored otherwise.
    1. Re:Stupid, again by Ihmhi · · Score: 2

      I agree, there are some things that paper just plain does better. Marking up a document, taking quick notes at a meeting (I've yet to see something that beats a simple notepad for free-form note taking), objective evidence (digital files can be tampered and altered.. and while I suspect there are solutions, paper with someones signature on it still means a lot).

      I fixed a friend's convertible Toshiba tablet 4 or so years ago. (Toshibas are garbage IMO.) The tablet had a stylus, and while the handwriting recognition was iffy it was about as close to paper as you could get while writing. One of the options was a "Highlight" mode that let you highlight text on the screen (or on a document) just like - get this - a highlighter.

      This was all on Windows XP Tablet edition, which was pretty half-assed as far as tablet software goes and yet they got this right. How is it impossible in this day and age to have a tablet that can handle touch + stylus that doesn't cost a boatload of money?

  6. Nice by Anrego · · Score: 3, Interesting

    if he got rid of all of a major government department's printers.

    That's the only way to get to the "paperless office" ... remove the ability to use paper.

    Keep any around, and it won't work. Lots of people with kick and scream and need to be drug into this. There are lots of things tablets and the like suck at that paper is good at. To move forward we have to find alternatives to those things that do work well in a paperless environment, but there are lots of people (I used to be one of them) who will decry that "your tablet sucks at " and use it as a reason to use paper.

    1. Re:Nice by syousef · · Score: 3, Insightful

      if he got rid of all of a major government department's printers.

      That's the only way to get to the "paperless office" ... remove the ability to use paper.

      Keep any around, and it won't work. Lots of people with kick and scream and need to be drug into this. There are lots of things tablets and the like suck at that paper is good at. To move forward we have to find alternatives to those things that do work well in a paperless environment, but there are lots of people (I used to be one of them) who will decry that "your tablet sucks at " and use it as a reason to use paper.

      It's a valid concern. Tablets and PCs are still horrible and inefficient to use. Even simple applications like reading a PDF book. Why the FUCK is it that in 2011 we still don't have user bookmarks as a standard feature in Adobe reader? That's just one simple example. The way to fix things is to actually address these issues BEFORE going paperless. That starts with software that isn't BRAINDEAD, buggy and cumbersome to use. If you take away the paper and force people to use the existing substandard apps that do not meet their needs their efficiency will just tank. People are right to keep hold of paper at the moment.

      --
      These posts express my own personal views, not those of my employer
  7. Free? by johnny+cashed · · Score: 2

    The British government is examining whether it could save money by getting rid of its printers and giving civil servants free iPads instead.

    You keep using that word, I don't think you understand what it means. The sentence would have worked fine without it.

    I fail to see where a government issued iPad is free. The article didn't use that word.

  8. .replace("iPad","tablet device"); by Smigh · · Score: 2

    Maybe they should decide on the form factor before deciding on the manufacturer. It's like saying, "Hey, our staff could use some Toyota Yaris! It would cut down the time they spend using the bus!"

    1. Re:.replace("iPad","tablet device"); by nine-times · · Score: 2

      Yes, but honestly, they're going to go for iPads. Unless they have a need that requires something else, it's almost silly not to. They cost for the feature set (including "thin" and "lightweight" as features) is unbeaten, and they have, according to some estimates, over 70% of the market. iOS devices are dominant, and there isn't a better tablet with more widespread support available.

      Getting an Android tablet right now is kind of like getting a Macintosh in 2001. Either you're doing it because you have a niche need, or you're not doing it for practical concerns.

  9. eBay ahoy! by Anonymous Coward · · Score: 4, Funny

    Awesome :-) I look forward to a steady stream of cheap iPads appearing on eBay, ideally loaded with sensitive documents ...

  10. Re:iPad? by jonbryce · · Score: 3, Funny

    Which one?

    Samsung - Same price
    Blackberry Playbook - Same price and it doesn't do email
    LG - More expensive
    Some crappy Chinese thing with a resistive screen

  11. Job loss. by LWATCDR · · Score: 2

    Think of the jobs.
    First you have the people that make the paper. Then you have the people that sell and fix the printers, then you have the people that make and sell the ink, then you have the people that do the print runs, then you have the people that deliver the printout, then you have the people that collect the print outs, and then you have the paper recycling.
    It will never fly. They will just add iPads as an option and still do all the printing.
    If you don't believe me let me just put this in as proof.
    Nimrod AEW, Nimrod MRA4, and A400m
    Sir Humphrey: You see minister if we provide iPads and the printed records we shall have all the advantages of portability and the accountability of a paper audit.
    PM: Do we want accountability?
    Sir Humphrey: We like to say so.
    PM: So we get all the advantages of increased efficiency with no job loss?
    Sir Humphrey: Precisely Minister and paper is cheap just a few pennies a sheet and you can not put a price on accountability.
    PM: Well that sound prefect.
    Sir Humphrey: Yes Prime Minister.
    Bernard: Sir Humphrey we spend three hundred million Euros a year on printing, supplies, paper, and personal. That does to be lot more than mere pennies.
    Sir Humphrey: I never said how many pennies where in a mere.

    --
    See my blog http://ilovecookes.blogspot.com/ for light hearted technical information.
  12. Re:Then by robthebloke · · Score: 2

    I've seen nonsense idea's like this rolled out before. Looks great on paper, until an inevitable stream of people start chanting "I've lost my iPad again!". For some reason, it seems to be much harder to lose the office printer. Can't think why?

  13. Re:Then by Overzeetop · · Score: 4, Insightful

    Have you ever tried getting files onto the iPad in a useful, orderly way. I have thousands of documents which are synced with a land and cloud server. Often, it's faster to walk to my desk, navigate to the file, and print it out than it is to find it on the iPad.

    Also, until they get a real stylus interface (and not the ones with the 5mm tip; 0.5mm would be more appropriate) you will never be able to make decent notes in the margins.

    --
    Is it just my observation, or are there way too many stupid people in the world?
  14. Re:Then by Mindcontrolled · · Score: 2

    As we say in my office - we won't get paperless data processing soon, but we rock at dataless paper processing right now!

    --
    Ubi solitudinem faciunt, pacem appellant.
  15. Re:Then by dan828 · · Score: 3, Insightful

    The reason why is that tablet are not being used (for the most part) as productivity devices. The vast bulk of tablet use is for light, non-business email and web surfing, music and video playing, and light gaming. Apple definitely has a much larger mind share among the general population than Android does.