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Spotify Defends Facebook Sign-Up Requirement

An anonymous reader writes "Music service Spotify has got music lovers' tutus in a twist by insisting that new users have a Facebook account in order to sign up. The company has now defended the policy, stating, oddly, that the Facebook obligation would make sign-up easier."

42 of 286 comments (clear)

  1. Just a shot in the dark here by elrous0 · · Score: 4, Interesting

    But might it have something to do with the fact that Sean Parker and Peter Thiel, the guys who funded Spotify's recent move to the U.S., also still happen to own a significant percentage of Facebook?

    Nah, that's just cynical crazy-talk. It's just to make the sign-up easier for us consumers.

    --
    SJW: Someone who has run out of real oppression, and has to fake it.
    1. Re:Just a shot in the dark here by cayenne8 · · Score: 2
      Well, guess I won't be trying Spotify out then....

      Facebook acct: Never had it....Never will....

      --
      Light travels faster than sound. This is why some people appear bright until you hear them speak.........
    2. Re:Just a shot in the dark here by Opportunist · · Score: 2

      Hey, I have a facebook account too. Actually, a few. They're not not mine, granted, but I have the password...

      --
      We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
    3. Re:Just a shot in the dark here by jalefkowit · · Score: 2

      Yeah, because asking people to choose from six options (of which at least two or three probably apply to them -- most people who have a Facebook account probably also have a Google account, a Yahoo account, etc.) is super seamless. Like the man said, the key to usability is "don't make me think."

      Not that I'm a fan of Spotify going Facebook-only -- I think it's a terrible move from a business perspective, because it means they now have a middleman standing between them and their customers, which means they live or die at the middleman's pleasure -- but from a usability perspective it's hard to argue that one button is less usable than six. And if you had to pick one of those six buttons to be the only way to log in, Facebook's massive user base probably makes it the choice least likely to result in potential users not being able to get in.

    4. Re:Just a shot in the dark here by Chapter80 · · Score: 2

      What knowledgeable geek puts real information into Facebook?

      That'd be crazy!

    5. Re:Just a shot in the dark here by MobileTatsu-NJG · · Score: 2

      One that actually has friends.

      --

      "I like to lick butts!" by MobileTatsu-NJG (#32700246) (Score:5, Informative)

    6. Re:Just a shot in the dark here by NeutronCowboy · · Score: 4, Insightful

      "Don't make me think" is fine if there's indeed only one plausible action. But FB is not the passport for the Internet, no matter how many people keep saying that. As a result, putting in one action that doesn't apply to a significant chunk of people is worse than giving them options they don't need.

      Not to mention: do you REALLY want FB to be the defacto passport for the Internet? Especially as a company whose only ability to hold on to people is their user preferences, which are now shared with FB?

      --
      Those who can, do. Those who can't, sue.
    7. Re:Just a shot in the dark here by Abstrackt · · Score: 2

      The only real information I have in my account is my name and email address, which is my name, so it's enough for people to confirm it's me but not enough for FB to scrape anything meaningful out of it. Oddly, the fact that the rest of my profile is total BS seems to make it easier for my friends to find me.

      --
      They say a little knowledge is a dangerous thing, but it's not one half so bad as a lot of ignorance. - Terry Pratchett
    8. Re:Just a shot in the dark here by Dog-Cow · · Score: 2

      FB is an actual forum. Just because you're privacy-conscious and/or anti-social does not make FB a bad thing.

      (I don't have an FB account, but my wife does.)

    9. Re:Just a shot in the dark here by tehcyder · · Score: 2

      Your company requires you to give out personal information on the internet (aka having a facebook account)? Time for a new job, but then the damage is already done since you can never really get the information back once you give it away.

      If you're stupid enough to post real information to a test account, you should be getting a new job sweeping up in McDonalds after the cleverer burger flippers.

      --
      To have a right to do a thing is not at all the same as to be right in doing it
  2. Facebook karma by SoupGuru · · Score: 3, Interesting

    Facebook has been doing some questionable things lately, which is interesting considering they have an up-and-coming contender in Google+ to compete against.

    There have been murmurings about the privacy stuff and general griping going on for a while now but there was no "real" alternative. Then G+ goes live and Facebook makes some pretty big interface changes. I figure a lot of people just Facebook because it's comfortable and cozy... but when you introduce a crapload of new things and push people out of their comfort zone that just makes checking out G+ that much easier.

    Now they just keep doing things to dare people to leave

    --
    What doesn't kill you only delays the inevitable
    1. Re:Facebook karma by cavtroop · · Score: 2

      Except people won't leave Facebook. With the new changes (I call it the 'stalking update 1.0'), I've been preaching to everyone on FB to move over to Google+.

      Not a single person has moved. They're too comfortable on Facebook, even with the recent UI changes. They're happy to make post after post bitching about FB, the new UI, the privacy problems, but they're too lazy to DO ANYTHING about it.

      Until Google+ gets a significantly larger userbase, it's not particularly useful. *sigh*

    2. Re:Facebook karma by Anonymous Coward · · Score: 2, Insightful

      Anyone murmuring about privacy stuff won't be using a Google product as an alternative.

    3. Re:Facebook karma by Chuckles08 · · Score: 2

      I agree... Facebook with the whole "follow your life" path that they seem to be taking are alarming many users who already have some concern about privacy but are on Facebook because everyone else is. I've switched to Google+ because of the way Facebook, and now its partners, are pushing people around.

      --
      Twenda Learning: Educational Apps that Engage.
    4. Re:Facebook karma by geminidomino · · Score: 3, Insightful

      Before facebook was MySpace. Mass migration/hemorrhaging of users is not unprecedented in recent social networking history.

    5. Re:Facebook karma by amicusNYCL · · Score: 2

      I guess it might be non-obvious to people who never use it, but the vast majority of the value I get from Facebook is the things that my friends post that I may not otherwise hear about. I'm talking about things like concert announcements, parties, etc that I see posted there that someone may not have remembered to call me about. The rest of the value is from family updates. My sister isn't going to personally email me every picture or video she takes of her son, and I wouldn't necessarily want her to. But I can go to her photo albums and look at all of the pictures that I want to of my nephew. And before you say it, yeah some other photo sharing service would fill that role also, but neither my sister nor myself has any use for an account on a dedicated photo sharing site.

      That being said, the amount of inane posts I see from my female friends is staggering. At any given point, probably 90% of the communication I see is coming from females, and most of it is pointless. The few updates I see from guys are usually links to funny stories or videos, plus the announcements I mentioned.

      Also, nice sig.

      --
      "Our two-party system is like a bowl of shit looking at itself in a mirror." - Lewis Black
  3. Well it makes NOT signing up easier... by Kenja · · Score: 5, Insightful

    which is close to what they're saying I guess.

    --

    "Have you ever thought about just turning off the TV, sitting down with your kids, and hitting them?"
  4. Re:Which other service? by Anonymous Coward · · Score: 5, Insightful

    I'd like to take you up on your offer. Which alternative to Spotify do you recommend for listeners in the United States?

    Pirate Bay.

  5. Re:Which other service? by cayenne8 · · Score: 2

    I'd like to take you up on your offer. Which alternative to Spotify do you recommend for listeners in the United States?

    Pandora springs to mind....?

    --
    Light travels faster than sound. This is why some people appear bright until you hear them speak.........
  6. Sad day for Spotify founders by realmojo · · Score: 2

    How embarrassing to spend all that time building up a company only to effectively "resign" from the internet and cede your entire company to become just a feature of another company. Facebook is the king of getting people to work for them gratis. Spotify did the heavy lifting with the labels and Facebook eats their lunch.

    1. Re:Sad day for Spotify founders by jalefkowit · · Score: 5, Interesting

      Indeed. If Facebook wanted Spotify to become Facebook Music, you would have thought that they could have at least had the class to buy Spotify and give the owners a payout. I suppose there's a reason why "Facebook" and "class" aren't words you think of together too often, though.

      Part of me wonders if Facebook didn't give them the old Offer You Can't Refuse, the way Microsoft used to do in the old days. Back when Windows was the monoculture, Microsoft could extract enormous concessions from potential partners simply by threatening to dump a competing product into Windows and give it away for free if they didn't play ball. One could certainly see Facebook having similar leverage over any social service; so many people are on Facebook now that if FB picked up a Spotify competitor (say, rdio), rebranded it as Facebook Music, and gave it away 100% free, Spotify's business model would be in serious jeopardy. That gives Facebook a pretty big hammer to wield over Spotify at the negotiating table.

  7. Re:Whats the problem? by Colonel+Korn · · Score: 5, Insightful

    Don't like it? Use another service.

    And in that short post you claimed that all criticism is pointless.

    Why criticize a movie? Watch another movie. Why review a game? Play another game. You don't like this Beatles song? How dare you say so - go listen to something else!

    --
    "I zero-index my hamsters" - Willtor (147206)
  8. Re:Which other service? by Anonymous Coward · · Score: 2, Interesting

    rdio.com

  9. Piracy forever by Anonymous Coward · · Score: 5, Insightful

    Piracy forever man. Accept no substitute!
    Always a superior product. Always in the format the market wants. Even with a negligible price point, these dumb companies are just not agile enough.

    No weird-ass, windows only client to download. No signup, lock-in and DRM.
    The piracy scene has all the web 2.0 social crap like the commercial sites now, so you can talk about the shit you're pirating.

    Pure win.

    1. Re:Piracy forever by St.Creed · · Score: 2

      I'm pretty sure I can cover the penny they'd otherwise get by donating to the Salvation Army.

      Or they could do the same things other people do, and go on a tour, sell merchandise, etc.: if extortion was the sole option they had, how come Chinese artists (in a market where piracy is much more rampant than in the Western world) do quite well?

      --
      Therefore, by the (faulty) logic you're using, you're just a cow with a keyboard - osu-neko (2604)
  10. Venn Diagram by basilisk12 · · Score: 3, Funny

    I would love to see a Venn Diagram of "People who object to using Facebook for privacy reasons" and "People who would actually pay for Spotify accounts"

    1. Re:Venn Diagram by houstonbofh · · Score: 4, Insightful

      Not applicable. How about people who would not like the link FaceBook to a service with access to bank or credit card information? Even if you have FaceBook, that does not mean you want them to have more information about you.

  11. I have quit all these Facebook requiring sites... by bogaboga · · Score: 3, Interesting

    "...The company has now defended the policy, stating, oddly, that the Facebook obligation would make sign-up easier."

    I guess the questions are:

    1: Why not let me the user determine that?"

    2: Why not pitch the idea that I might find Facebook signing easier?

    The end result will be easier and better for Spotify but guess what, I am gone!

  12. well fuck spotify then by e3m4n · · Score: 2

    because I'll be damned if I'll ever join one of those brainless twit websites that completely invade your privacy. Hell if it ever gets to a point where i'm somehow legally or financially required to surrender my privacy to facebook my page is going to be a big white banner that says "FUCK YOU FOR BOTHERING TO LOOK HERE!". I've seen presumably 'personal' sites like this used all the time to discriminate against job applicants. Several times they got teachers fired because someone ELSE posted a picture of a teacher with a glass of wine (no big deal right?); yet because of their districts strict policy, not about drinking but about advertising drinking, they were fired. They can all go fuck themselves as far as I am concerned. and to Spotify, here is hoping you lose your ass on your decision to sell your soul to facebook.

  13. Sad. :( by Max+Romantschuk · · Score: 4, Informative

    I really used to Love Spotify.

    I'm a premium subscriber and still like it, but this trend is depressing... I noticed a few days ago that I can't play Spotify links off Facebook. "Your platform is not supported." even though I run the native Linux client, and now this?

    Gotta hate it when mainstream corporate pressure slowly eats away what once was a Good Thing. :/

    --
    .: Max Romantschuk :: http://max.romantschuk.fi/
  14. No more privacy... by MaWeiTao · · Score: 3, Interesting

    The funny thing is how Spotify spams Facebook's life stream with what you're listening to. I'm sure the music industry loves that, constant free advertising. And most people will just go along with that because it's a fun new feature. Privacy doesn't even enter into the equation.

    Unfortunately, there's no viable competitor to Facebook out there. Facebook has stolen a lot of Google+'s thunder. They've introduced a bunch of new features, including matching a lot of what Google+ offered. Google could prove me wrong but I think Google+ is another one of these things that will linger for a few years before they finally kill it like so many other things they've done. And it's not like Google is a paragon of privacy.

    And whatever happened to Diaspora?

  15. Re:Which other service? by Eponymous+Coward · · Score: 2

    I jumped on the Spotify bandwagon and got an account as soon as they became available in the US. Since then, I've barely used it but I continue to listen to Pandora almost daily. A lot of times I don't know exactly what it is that I want to listen to and in these cases, Pandora is far, far more useful to me.

  16. Re:Which other service? by houstonbofh · · Score: 4, Insightful

    Or maybe they will feel that a pool of 800m potential subscribers is enough for them.

    The pool of Internet users with FaceBook is smaller than the pool of Internet users. However you put it, by requiring FaceBook, they eliminated a lot of potential customers. And I am not sure what they got by doing this...

  17. One of the two things is going to happen. by Oswald+McWeany · · Score: 2

    1) Spotify is not going to get my business.
    2) Facebook is going to get a bogus account against their terms-of-service with a fake name.

    Multiply this by every other person who wanted to try Spotify but refuses to sign up for Facebook.

    For me- I'm leaning towards #1. I've got Sirius, MP3s, CDs, Cassettes, Pandora, and FM. If I have to live without Spotify because of their rediculous sign-up requirements... so be it.

    --
    "That's the way to do it" - Punch
  18. Re:Desktop vs Mobile Listening by 0123456 · · Score: 4, Insightful

    I really don't understand what difference it makes to them if the stream end point is my phone or a computer.

    They know that people who'll spend $600 on an iPhone won't notice that they're also spending twice as much for their music as someone with a computer.

  19. Re:Desktop vs Mobile Listening by Jay+L · · Score: 2

    Isn't Spotify P2P-based on desktops? It probably can't do that (or can't do it as well) on mobile, so you pay to leech.

  20. Re:Which other service? by Rob+the+Bold · · Score: 2

    Don't like it? Use another service.

    I'd like to take you up on your offer. Which alternative to Spotify do you recommend for listeners in the United States?

    Don't like it? Don't use the service.

    Well, that takes us full circle.

    --
    I am not a crackpot.
  21. Re:Whats the problem? by yog · · Score: 2

    The problem is, sometimes there is no alternative. A distressing number of news sites are now switching to Facebook for their user talkback logins. My reaction is to go away. I do use Facebook, but I might say something on some random talkback that I don't necessarily want my Facebook friends and associates to see. Then don't say it, they respond. Well, ok, if they let me log in with my Google account, which allows me to designate who gets to see what, then I suppose that's somewhat better.

    But even then, I'm suspicious that they'll "captcha" my Google credentials. They can't really do that, can they? They transfer you to a Google/Facebook login web service, the web service sends them back some sort of verification packet and you are good for this session.

    With all the bits of my life that I'm putting onto the cloud, especially Google services, I'm a bit nervous about signing in everywhere. I'd rather use throw-away accounts for these one-off news sites and music sites. What the hell does Spotify need to have my Facebook identity cached for, anyway? Glad I don't use them, I guess.

    --
    it's = "it is"; its = possessive. E.g., it's flapping its wings.
  22. Re:Which other service? by 91degrees · · Score: 5, Insightful

    Complaining is perfectly legitimate. I might want to use the service but not associate it with facebook. If I complain they'll be aware of this, and may decide to change their policy to accommodate.

    They have every right not to but it's in my interest if they change, and presumably in their interest to have me as a customer. We're asking for a solution in which we both benefit. Hardly unreasonable.

  23. Re:Whats the problem? by englishknnigits · · Score: 2

    Good point, I just cancelled my subscription to Spotify.

  24. Customer filtering by alispguru · · Score: 2

    By requiring a Facebook account for registration, Spotify ensures their future customer base is already on board with having their demographic information sold in return for "free" services.

    --

    To a Lisp hacker, XML is S-expressions in drag.
  25. Re:Whats the problem? by RazorSharp · · Score: 3, Insightful

    I don't think you get it. Colonel Korn is saying that the criticism can be valid, whether Spotify has the right to make this decision or not. He's not suggesting that those who criticize Spotify for this decision should continue using the service begrudgingly - in fact, I'm sure many who are criticizing Spotify on this forum have never used it and don't intend to - but that doesn't invalidate their criticisms.

    To me, "Don't like it? Use another service" seems to say, "don't make an issue of that which you disagree with unless it is forced upon you." While following this maxim may result in less whiners throughout the world, it would also result in turning a blind eye to that which is deserving of criticism. To which I have to say: "Don't like trivial criticisms? Don't visit Slashdot."

    --
    "From the depths of my skeptical and rationalist soul, I ask the Lord to protect me from California touchie-feeliedom."