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Librarian Attacks Amazon's Kindle Lending Program

destinyland writes "A California librarian is urging librarians to complain to Amazon over issues with privacy and advertising in Amazon's new Kindle ebook lending program for libraries. 'In our greedy attempt to get content into our users' hands, we have failed to uphold the highest principle of our profession, which is intellectual freedom,' she argues in a 10-minute video. (Read the transcript here). Amazon keeps your history of reading library ebooks on their corporate servers, 'so it's an instant violation of all of our privacy policies. And we haven't told people that, and we need to tell people that.' And while many libraries have strict policies against endorsing a particular product, the check-out process concludes on Amazon.com with a pitch urging library patrons to purchase more Amazon books — and there's even book-buying plugs in their 'due date' reminders."

9 of 191 comments (clear)

  1. Re:So do the libraries by Anonymous Coward · · Score: 5, Informative

    I used to work for a company that makes library software and this is actually a very important issue in that field. While keeping a list of who has what is unavoidable, the librarians are very adamant that there should be no borrowing history stored. When you return the book they make a point to delete all records that show you ever had it.

  2. Librarians are touchy that way by edremy · · Score: 4, Insightful
    I've discussed this with our campus library: they deliberately keep no records at all of book lending. I wanted them to look up my records for a specific book I'd borrowed in the past and couldn't remember the title of, and they couldn't help me get it that way. (We found it via other searches) Cornell's library has posted a set of disclosure notices which seem pretty much in touch with our library and others that I've asked about since

    It might not be a bad idea for Amazon to work out a similar plan: simply destroy the record once the book is returned. They might have to burn some ad records as well though, since I'm sure they're offering the book for sale, and it would be easy to track that if they got subpoenaed. My guess is that is where Amazon would balk.

    --
    "Seven Deadly Sins? I thought it was a to-do list!"
    1. Re:Librarians are touchy that way by _KiTA_ · · Score: 4, Insightful

      They won't. To Amazon, your borrowing history is "product" that they can package and sell to advertisers and their own internal teams. It would be like asking them to burn money.

  3. Re:Poor Libraries by guyfawkes-11-5 · · Score: 4, Insightful

    I think this librarian is just upset because he/she is realizing how irrelevant the idea of a library is anymore. Seriously, when was the last time any of you actually used a library?

    This week. I never understood why they are not utilized even more than they are in these economic times. Your taxes have already paid for the books on the shelves, why buy another copy?

  4. Re:So do the libraries by Phiz · · Score: 5, Informative

    Most libraries have privacy policies that state they delete the record of a book being checked out once it is returned. For example, you can find the policy for NYC public libraries here: http://www.nypl.org/help/about-nypl/legal-notices/privacy-policy. They even state that they backup their data, and the record of your returned book may exist for an additional 4 weeks in their rolling backup system. I love that they give you this level of detail into how they operate.

  5. Re:So amazon is supposed to just not make money? by ackthpt · · Score: 4, Interesting

    Libraries pay for books. And Amazon gets advertisement just from having their products used, but doesn't necessarily have to say "Go buy our book!"

    Although it does not seem inconsistent with library policies not to endorse, at least no more so than selling a regular book is, because regular books have advertisements by other books by the author, etc...--some older books [and magazines] even have order forms in them.

    I tried to untangle that double negative phrase .. but anyway .. consider this: You own a bookstore. Your local library, which you fund through taxes, has advertisements for Amazon popping up all over. Pissed, yet?

    Libraries, as public entities, should show no favoritism or grant preferential placement/access to resources influenced by a directly related private business.

    If the local painter wants to give the library a reduced rate on redecorating for the placement of a placard indicating the fine (or shoddy) work was performed by Local Painter, that's one thing, as it does not directly affect access to books/periodicals.

    If you have to have an Amazon account to checkout ebooks on a kindle, that's a barrier. If the books include advertising for Amazon and their offerings of books, that is also a barrier.

    --

    A feeling of having made the same mistake before: Deja Foobar
  6. Re:So do the libraries by afidel · · Score: 4, Informative

    Actually your library records are no longer covered, that part of the PATRIOT Act was not renewed. FISA only covers foreign agents. I know because the head librarian for the Medina County Library system has been one of the champions against COPA, the Patriot Act provision, and any other legislation which restricts the freedom of her patrons to freely read what they want without the government peering over their shoulder.

    --
    There are 4 boxes to use in the defense of liberty: soap, ballot, jury, ammo. Use in that order. Starting now.
  7. From a Librarian by Ismene · · Score: 5, Insightful

    Hi - I think a lot of people here are focusing more on Librarian In Black's concern of the "Buy Now" buttons - when you should be concerned about your privacy. First, I get why she is annoyed by the "Buy Now" button. Libraries do not wish to "endorse" a particular service or product over another - and the "Buy Now" button gives the sense that "This Library supports Amazon" over another bookseller.

    As for the privacy concerns, I've noticed a lot of comments on "Well, don't libraries give up those records with the PATRIOT act anyway?" When the PATRIOT act was enacted, libraries in the US scrambled to protect the rights of their users and the majority of them only have a record of who has what item out at that time - they do not have a record of what you returned.

    And of course, there are lots who are saying "Libraries, bah - NOT RELEVANT." And I'm sure that is true for many of you; however, the library is more than books. Libraries provide a space for people to gather, they provide free internet to those who cannot afford it, they provide lessons on various computer programs, storytimes for children, etc. I am in an academic college library, and the majority of my students cannot afford their textbooks, let alone a computer for them to use. Please remember, you are probably viewing this article from your own computer - there are still a lot of people out there who don't have that luxury. Libraries help people with research, and despite what everyone thinks - not everything is found via Google. Perhaps Rush Limbaugh could have used a librarian / library when he made those horrible remarks about the LRA.

  8. Re:Poor Libraries by geekoid · · Score: 5, Insightful

    Almost every week.
    My kids are avid readers, so during the summer they check out about 8 books a week.

    It' also has a good movie selection, and a game selection. It has teen specific activities, literacy programs, ESL programs, public space for meetings... and a coffee shop. Sadly they won't let me check out coffee~

    Libraries are very relevant. I suggest you look at the features of your local library.

    --
    The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect