CarrierIQ Tries To Silence Security Researcher
phaedrus5001 sends this quote from a story at Wired:
"A data-logging software company is seeking to squash an Android developer's critical research into its software that is secretly installed on millions of phones, but Trevor Eckhart is refusing to publicly apologize for his research and remove the company's training manuals from his website. Though the software is installed on millions of Android, Blackberry and Nokia phones, Carrier IQ was virtually unknown until the 25-year-old Eckhart analyzed its workings, recently revealing that the software secretly chronicles a user's phone experience, from its apps, battery life and texts. Some carriers prevent users who actually find the software from controlling what information is sent."
The EFF is hosting PDFs of CarrierIQ's C&D letter, as well as their response on Eckhart's behalf.
My Brothers and Sisters in Christ,
This man is working to remove software which can be used to identify pedophiles, rapists, and other ungodly characters which are plaguing this nation. He should be brought to justice for undermining our government's attempt to keep our land free and Christian. I propose that we take this software a step further, and have it display a random Bible verse on bootup of the device, in order to spread Christ's message to the unsaved.
God bless,
Jake
Looks like CarrierIQ is trying to save face in their PA http://www.carrieriq.com/Media_Alert_User_Experience_Matters_11_16_11.pdf I wonder, I'm not entering a contract with CarrierIQ, are they collecting this data to their own servers then sending the data to the carriers or are the carriers collecting the data?
the software secretly chronicles a user's phone experience, from its apps, battery life and texts.
Let's hope someone succeeds in reverse engineering and implementing a copy of the CarrierIQ protocol, as I wish it to be known that my favorite App is the "Nude Crocheting Pocket Guide", and my current battery life is "Purple".
I will also be happy to forward my texts (which I shall not utter here) to the phone company as well, as soon as an international SMS character set for the language of Morder is approved.
Thank goodness I use an iPhone. Apple would never track me....urr...crap! Nevermind.
Flexible bare-metal recovery for Linux/UNIX
Soldier Android
Their software serves a legitimate purpose. It reports usage metrics so that phone makers can make phones that better serve people's needs. This is a Good Thing.
The problem is that you should be allowed to opt out. Some people don't like participating in these programs, and that should be their choice. By default, CIQ's software lets the user opt out. The problem here is that some companies are blocking that option or making it extremely difficult. They are the ones who should be criticized here.
:)
how do i remove that spyware?
Let's see them track me on my landline! They'll never know where I am!
They'd better watch out for the Streisand Effect.
... then maybe I have hope of getting a fix, or at the very least, a more efficient battery on my next phone.
Occasionally living proof of the Ballmer peak.
I don't know how even on Slashdot there are some people who tend to argue "what do I care, if I'm not doing anything bad with my phone?" Let's get rid of that before it gets started here. I have a Samsung, Android, Sprint phone. That means I apparently have a logger installed that can track every key I press, every message I send, every web site I visit. That means that Sprint, Sprint employees, and whosoever Sprint or its employees should share this information with, whether that be government, advertisers, companies or individuals with malicious or invasive intent, whether this is shared on purpose or by accident or security breach, has access to such things as:
Phones are not just text messaging and dialing devices anymore. A keylogger on my phone is equally offensive as a keylogger on my home PC, and has the potential for just as great a compromise of my life's privacy and security. I have no control over the security with which Sprint or anyone else transmits or stores my personal information, and even more importantly, they have no right to have it in the first place. Besides the fact that the FBI has a well-known history of tracking the lives of many private citizens with politically motivated intent, I certainly do not care for the idea of private corporations and whoever works for them having all of my passwords and knowing where all my accounts are. There is no reasonable argument for why I should think this is okay. I do not have to be doing anything illegal for me to reasonably object to my mobile phone company having, or storing (with who knows what security), a back door into every single piece of my life. Somebody whose involvement in my life is supposed to be merely providing me with telephone service does not need and has no right to expect the master key to my whole digital, financial, social, and business life.
I will be contacting Sprint and asking them for a means to permanently remove this software from my phone. If they are unwilling (which they probably will be, but they need to actively hear a complaint from me and everyone else so they understand the offensiveness of their actions), I will have to go down the "root it and fix it myself" path. I hope the rest of you with affected phones will do the same.
If I wanted access root to all those phones I would, hypothetically (lol), target this shitty corp with everything I had..
Is it me, or is the first point in the "Agreement" that CarrierIQ wants Eckhart to sign actually imply that CarrierIQ is performing the illegal copying???
I _______, agree to immediately
Cease and desist your unlawful copying of the Training Manuals
I am Slashdot. Are you Slashdot as well?
I use Samsung Nexus S and bought the app just to show my support. It one thing to gather user metrics but to do so without allowing an opt out option is just not right. You go TrevE!
All the noise about the C&D letters, isn't this the time to start writing and phoning up carriers and manufacturers and ask them to disclose their use of this technology? People have a right to expect a certain amount of privacy when using the devices they purchase, and if CarrierIQ is embedded in the handsets sold to customers it's reasonable that this is disclosed (at a minimum), that customers can disable the function to protet their privacy (better) or preferably be able to purchase handsets which don't have this - or similar - technology embedded (ideal).
If people are unable to make an informed choice on the use of CarrierIQ on their handset, then there is a real potential that the manufacturers or carriers are libel for any consequences. At a minimum, you could potentially blame it for increased data costs, let alone the conseuqnces of data loss from it (credit card PIN numbers?).
And of course, once the malware writers become aware of it and leverage its capabilities for their own purposes, can the carriers and manufacturers avoid being responsible for contributing to this?
They are inflicting a financial cost (bandwidth charge) upon you without consent. It's like buying a car and having them keep a set of keys so they can take it for joyrides (using your gas).
This is the only question I have right now. It's only a minor process to root my phone and install CyanogenMod on it.
Someone I was speaking with today was theorizing that there is actually a hypervisor layer running on smart phones, so even if you do root it, you're still not really getting raw access to the hardware - you're just rooting one VM, and this spyware runs in the hypervisor. I don't know how true this is, but I figure someone here knows.
Bill> DAMMIT! The scary letter didnt work!
Jeff> What?! But the scary letter always works!
Bill> It would seem we are dealing with someone truly insidious, someone who knows their rights.
Bill> It's time for... plan B. We sue them into the ground!
Jeff> But we don't have a case.
Bill> DAMMIT, JEFF! How many times do I have to tell you? We're lawyers, ethics dont apply to us!
At first I couldn't see what you were saying, but then I hunted down the Cease and Desist and laughed my ass off. They obviously meant it to read: I _______ agree to cease and desist my illegal copying .... As written it asks him to pledge to (magically?) cease & desist CarrierIG's illegal copying. ROTFLMAO
With lawyers like that and the EFF on his side, I don't think he has much to worry about.
Guns don't kill people; Physics kills people! - John Lithgow as Dick Solomon on Third Rock From The Sun
For the lazy (link taken from Eckhart's lawyer's response): the CarrierIQ training material, which Eckhard uploaded is still available here. Apparently this "copyrighted" material was freely available on their website, now they've pulled it.
This makes them an easy target for a MASSIVE class-action suit. California has some strict consumer protection and privacy laws.
Still waiting on Serviscope_minor to wake up to fucking reality and realize that Jessica Price isn't going to fuck him.
Ms. Woods,
I possess and use an HTC EVO 3D smartphone in line with my daily duties for my employer and various clients. This phone contains your employer's software (CarrierIQ for Sprint), which was bundled with the device and zero disclosure that it was installed or of its capabilities.
My device contains HIPPA-protected data (specifically relating to EMR software and the data contained therein) as well as PCI-DSS related information for my company's various clients. As such, it is protected by all manner of privacy laws, the breach of which results in severe penalties under United States law.
After reading Trevor Eckhart's research and doing some of my own, I am curious as to specifically what data your organization is capturing on Sprint's behalf, as well as to what extent they have customized their build of your software, and what its capabilities with their modifications are.
If the software, either in its original form or modified, does indeed capture data from a phone, including the ability to take screenshots or access the contents of e-mail accounts or SMS messages, this could potentially be in violation of all manner of privacy acts, depending on what data is being harvested and whether your client has the option to turn such collection on or not.
Please note that, among other techniques, I will be disassembling the binaries that I possess on my device and will be comparing it against the original ROM image that HTC has issued for this device in order to differentiate what, if any, changes are pushed out through over-the-air updates in order to determine the capabilities of the software as best I can.
To the best of my knowledge, I have never accepted any license agreements or restrictions regarding the software on my device, and as such, I am not bound to refrain from analyzing the software as I see fit, nor from having the results peer-reviewed and published once completed.
If your department is unable to answer my questions, please relay this to someone else inside your organization as you see fit.
I remain,
INSERT_NAME_HERE
Striking fear in the authors of godawful fanfiction, I am here, appearing in darkness, Tuxedo Jack!
seems like a business opportunity is available for people to download a solution that deals with spyware, malware, etc -- an out-going agent that inspects packets and if they don't pass the criteria -- counter measures are taken
should be very, very illegal. Why isn't this being investigated?
Sounds like a good target for Anon...
Read the F*ing Find Print people! Your wireless carrier can do whatever they want with devices provisioned on their network. You therefore cannot be "surprised" when a third party comes along and offers them "services" to track customer usage patterns.
From AT&T Wireless Terms and Conditions
You acknowledge that every business or personal decision, to some degree or another, represents an assumption of risk, and that neither AT&T nor its content and service providers or suppliers, in providing information, applications or other content or services, or access to information, applications, or other content underwrites, can underwrite, or assumes your risk in any manner whatsoever.
.... and ....
From 3.1 "My Device"
You are responsible for all phones and other devices containing a SIM assigned to your account ("Devices"). Your Device must be compatible with, and not interfere with, our Services and must comply with all applicable laws, rules, and regulations. We may periodically program your Device remotely with system settings for roaming service, to direct your Device to use network services most appropriate for your typical usage, and other features that cannot be changed manually.
Devices purchased for use on AT&T's system are designed for use exclusively on AT&T's system ("Equipment"). You agree that you won't make any modifications to the Equipment or programming to enable the Equipment to operate on any other system. AT&T may, at its sole and absolute discretion, modify the programming to enable the operation of the Equipment on other systems.
Harrison's Postulate - "For every action there is an equal and opposite criticism"
I was hoping someone can convince CarrierIQ to pay the millions of smartphone users that have the software installed on their phone.
If I were to find this software on my phone, might it generally be a violation of the Terms so I can opt out of the contract?
Although I would like this to work, I'm familiar with PCI-DSS and I'm pretty sure that it's your fault for keeping this data on a cell phone which is not PCI-DSS compliant and not the carrier's/CarrierIQ's
All hail the independent Android ROM developers, who avoid this PITA!
Thank you thank you thank you !!!!!!!!!!
For me, the Cronos ROM has extended the useful life of my Hero greatly!
I admit to being an ignoramus about exactly what (who) EFF is (are), but my respect for it (them) grows daily.
My understanding is that CIQ calls are all up in your phones grill, but it's not *enabled* and not logging anything. I hope to hell that's true. Still, you get a huge performance and battery boost by installing a CIQ-free rom. Be informed, be free citizen.
Note to self (and readers), must donate to the EFF.
I use a Blackberry, and I am concerned about this software, yet I cannot find any evidence of the validity of the claims, from any sources other than the original research.
Can anyone verify that CIQ does indeed exist on Blackberrys, and if so, how to remove it?
So rise up, all ye lost ones, as one, we'll claw the clouds.
I'm no expert, but doesn't that count as a wiretap, as it's intercepting SMS messages? Personally, I'd like to see someone be found guilty on [number of texts ever sent that CarrierIQ had access to] counts of wiretap.
Something that needs to happen in America is a higher level of accountability for those running corporations. If a corporation does something illegal, they get in trouble, sued, whatever. No big deal. What SHOULD happen is the quack who made the decision goes to prison. They shouldn't be allowed to do illegal things and hide behind the protection of an incorporation.
I would assume that this falls under FERPA/HIPPA regulations as well, and for those, it is on behalf of the user to be aware of potential breaches. Companies certainly can market towards consumers who work in fields that require specific privacy rules to be followed, but that is at the Companies' discretion.
Basically, unless you were sold the device being told specifically that it was safe for use in your line of work and PCI-DSS/HIPPA/FERPA/whatev, I doubt there is any grounds for complaint based on that.
Obligatory IANAL.
This looks like it would be a very useful tool for debugging. Being able to see things in real time and plain text is very helpful. That being said, so are ssldump, strace, and gdb. However, I don't install any of these utilities unless I need to do some debugging. An application that can not be uninstalled, can not be turned off, and actively divulges private information is nothing less than a spyware rootkit.
Having to work for a living is the root of all evil.
Jake,
SAY WHAT!!!??? Okay, let's try this...plug your nose and blow real hard...this should remove your head from your ass. Granted with any electrical device there comes accountability, to which; I don’t argue with. However, just to say that Big Brother is tracking your every move isn’t going to stop crime. How about we put bar codes and implant tracking devices in everyone? After that, like Clockwork Orange, forcing your eyes open with mechanical devices making you watch Oral Roberts until you’ve learned all the scriptures.
I like my privacy. I really enjoy my rights are a United States citizen. But I refuse to let a government black bag me because I may worship differently, accept different types of life styles without prejudice, or raise my children to grow as independent free thinking people.
Remember to blow real hard.
Seven