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HP's Strange Obsession With WebOS For Printers

ryzvonusef writes "VentureBeat's (typically unnamed) sources identifies Intel and Qualcomm as being involved in talks for acquiring the Palm asset portfolio. However, citing sources intimate with HP's negotiations, it reports that the company wants to be able to license webOS back for use in printers; it wants it so much, in fact, that the issue has become 'a crucial part' of discussions. Maybe there's something about webOS and printers that HP knows and the rest of the world doesn't."

57 of 226 comments (clear)

  1. We B OS by alphatel · · Score: 4, Funny

    Maybe they finally realized that the "HP Universal Print Driver" is neither Universal nor a Print Driver.
    Discuss...

    --
    When the foot seeks the place of the head, the line is crossed. Know your place. Keep your place. Be a shoe.
    1. Re:We B OS by o'reor · · Score: 2

      Certainly not Universal till it reaches version v42.0 .

      --
      In Soviet Russia, our new overlords are belong to all your base.
    2. Re:We B OS by VIPERsssss · · Score: 5, Insightful

      I remember when an inkjet driver fit on a fucking 3.5 floppy, had pretty much the same print quality, and didn't install a goddamn update service, system tray, and a "helper" app.

      Yes, I am angry about this.

      --
      We are eternal, all this pain is an illusion.
    3. Re:We B OS by alphatel · · Score: 4, Funny

      webLos wobble but they don't fall down?

      --
      When the foot seeks the place of the head, the line is crossed. Know your place. Keep your place. Be a shoe.
    4. Re:We B OS by Bert64 · · Score: 2, Insightful

      Well, the update service is to make up for the lack of an update system built into the OS...
      The rest can really be done without.

      Try Linux if you want sensible printer drivers, especially for HP printers... No helper apps, uses the update service already built into the OS etc.

      --
      http://spamdecoy.net - free throwaway anonymous email - avoid spam!
    5. Re:We B OS by jbolden · · Score: 5, Informative

      Buy ethernet printers rather than sharing USB printers and you won't have that problem. Buy stuff designed for how you want to use it.

    6. Re:We B OS by alphatel · · Score: 3, Informative

      The HP Universal is the default for all Ethernet HP printers. Try finding a different driver for anything built after 2009, even the $10,000 color laserjets.

      --
      When the foot seeks the place of the head, the line is crossed. Know your place. Keep your place. Be a shoe.
    7. Re:We B OS by sarhjinian · · Score: 5, Informative

      This.

      The cheaper printers are just that: cheap. They offload most of the rasterization onto the host PC, have no job control features and are generally awful. Ethernet-capable printers usually, but don't always, help, because printer makers are shovelling out some awful crap.

      You can still get small print drivers for HP's modern printers. The problem is that those printers are expensive, but then again, so were the "Good ol' days" printers they replaced.

      Here's a tip: check to see if the printer supports PJL (not just PCL) and/or PostScript (or a compatible derivative, like Kyocera's KPDL). If it supports PJL and/or PS, you can be guaranteed a) that the drivers will be small, b) that the printer will work pretty well, and c) that you'll pay for the privilege of A and B.

      --
      --srj/mmv
    8. Re:We B OS by gparent · · Score: 2

      Well, the update service is to make up for the lack of an update system built into the OS...
      The rest can really be done without.

      Just because you haven't used Windows in 14 years and have absolutely no clue what you're saying doesn't mean you need to spread your that ignorance to everyone else on the site in order to promote Linux.

    9. Re:We B OS by gbjbaanb · · Score: 3, Insightful

      just because there's an update service in Windows doesn't mean its readily available to HP. I've only seen a few drivers in there - realtek mainly for my system.

      How much does it cost to add your binaries to Windows Update? The Linux system is still far superior, partly because its free to add your code to it, and partly because even if you didn't want that, you can include your own update repository to it.

    10. Re:We B OS by Dishevel · · Score: 2

      Can we just decide as a group that we will never mention HP print drivers.

      --
      Why is it so hard to only have politicians for a few years, then have them go away?
    11. Re:We B OS by TheLink · · Score: 2

      They offload most of the rasterization onto the host PC, have no job control features and are generally awful.

      Nowadays most host PCs have enough hardware grunt to manage most rasterization needs. Even USB2.0 is good enough for home users[1].

      It's a software problem, it doesn't have to be that crappy and so it's HP's fault :).

      [1] 1200 dpi * 1200 dpi * 8.27 * 11.69 * 256 levels of grey = 140MB (if your printer can only do pure black or white 1200dpi dots then it's 17.5MB). Without compression and assuming 30MB/sec USB transfer rate that's about 4.6 seconds to transfer a page to the printer. Which is about 12 to 13 pages per minute.

      --
    12. Re:We B OS by sarhjinian · · Score: 2

      It's not the gruntwork of rasterizing---I agree you could write a decent rasterizer that isn't a buggy piece of crap. The problem was that people are complaining about huge printer driver sizes, and part of the reason is the rasterizer/interpreter needs to be included.

      The other point is that, well, on-host rasterization is usually a trait of poor-quality printers. It's not a direct correlation, just a harbinger, and it's not the fault of on-host rasterization, but if you avoid it and get printers that do this on-device you'll get a smaller driver and a better printer. You'll just pay more for it.

      --
      --srj/mmv
    13. Re:We B OS by 517714 · · Score: 4, Informative

      Windows Update will update generic printer drivers, but if you want the drivers that allow duplex printing, multiple page reduction, high resolution, economy settings, etc. and support the other features available in a typical laser printer then you must install the drivers yourself, and Windows Update does not apply.

      --
      The US government have made it clear that we have no inalienable rights; any we do not defend vigorously will be taken.
    14. Re:We B OS by rev0lt · · Score: 2

      CUPS belongs to Apple since at least 2007. Check the footer on their website http://www.cups.org/

    15. Re:We B OS by geekboybt · · Score: 3, Insightful

      "Try Linux if you want sensible printer drivers"

      My oh my, how far we've come.

    16. Re:We B OS by shutdown+-p+now · · Score: 2

      It all depends on the printer manufacturer - they can do it the Right Way and put it all in the driver that's on WU, or they can require you to download and install a 100Mb "print app".

    17. Re:We B OS by Spaseboy · · Score: 2

      It's obvious you've never used CUPS. Even legacy and exotic printers work perfect on Linux. Linux uses the exact same printing system as Mac OS X.

      --
      "I don't want more choice, I just want nicer things!"
      -Jennifer Saunders as Edina Monsoon
  2. palm? by galaad2 · · Score: 4, Funny

    *facePALM*

    --
    root@127.0.0.1
  3. It could be a leverage point by Chrisq · · Score: 5, Insightful

    Looking at the picture of the printer I can imagine that if HP wanted to get back in to tablets they could just have a cheap printer with a detachable control unit...

    1. Re:It could be a leverage point by Xest · · Score: 5, Funny

      There's more to it than this, I have one of these printers and don't use it very often, however last night I was sat playing BF3 and notice something out the corner of my eye. The thing had switched itself on and it's front end on the tablet thing was staring at me with the blue light on the printer flashing, as if it was trying to communicate with me, as if it felt the need to make me acknowledge it's presence.

      I suspect HP does know something we don't know about WebOS, and that's that it is sentient. HP understands that if it doesn't retain a close relationship now, that when these things start to learn to do other things, like walk, and weild machine guns, then it risks suffering the same kind of enslavement as the rest of us. Me? I'm not too worried, I said "there there" to my printer in a calm voice, fed it some paper, and said "time to sleep" before gently turning it off. I hope this will be enough, that if I'm kind to it now, it will spare me when the day comes.

    2. Re:It could be a leverage point by nedlohs · · Score: 4, Funny

      This is the most rational explanation for HPs behaviour I've heard. Well that and LSD in the water in the board room.

    3. Re:It could be a leverage point by Chrisq · · Score: 4, Insightful

      This is the most rational explanation for HPs behaviour I've heard. Well that and LSD in the water in the board room.

      Surely the poster must be the next HP CEO.

    4. Re:It could be a leverage point by Xest · · Score: 5, Funny

      That's a bit harsh, I've never had an inappropriate relationship or been accused of sexual harassment in my life!

    5. Re:It could be a leverage point by 517714 · · Score: 2

      I think it wanted a reach around. My dad's HP printer periodically "masturbates". It wakes up, adjusts itself furiously for five minutes, squirts out some ink and goes back to sleep. It never wakes up by itself when a print job is sent to it though. I have owned HP LaserJets for 23 years, but I wouldn't touch one of their InkJets.

      --
      The US government have made it clear that we have no inalienable rights; any we do not defend vigorously will be taken.
  4. Products in the pipeline? by JStyle · · Score: 5, Insightful

    Maybe HP already has printers with WebOS in the pipeline, a lot of them. Losing WebOS licenses at this point could be a major loss for their development group.

    1. Re:Products in the pipeline? by gander666 · · Score: 2

      As someone who manages a product with dedicated connectors for the various MFP devices (the big ones, in offices, not the $250 office depot specials), I for one HOPE there is a WebOS based change in the landscape.

      All the vendors use shitty resistive touch screens, pissant code models, and have such a wide range of display size/capabilities that developing and testing are a nightmare.

      I have long thought that an iOS based UI for a printer would be a humongous step forward. Likewise, a WebOS interface will be an enormous advantage.

      --
      Suppose you were an idiot and suppose you were a member of Congress ... but I repeat myself. - Mark T
  5. Well, they already have this - by certain+death · · Score: 3, Informative

    A Printer with an Android tablet built in. http://www.engadget.com/2010/10/12/hp-photosmart-estation-c510-printer-android-tablet-now-on-sale/ Maybe they want to change from Android to WebOS, or maybe they are just at step 3. - $$$ Profit

    --
    "My immediate reaction is "WTF? What kind of moron doesn't make things 64-bit safe to begin with?" Linus
  6. Well... by fuzzyfuzzyfungus · · Score: 5, Interesting

    On the bright side, absolutely anything would be better than the utter shit that passes for firmware in their present models.

    I had the delightful experience just the other day of encountering an HP wireless laser printer(a comparatively low-volume one; but a full 'Hi, I'm a networked device on the network' sort of thing) that would simply hang and drop off the network until power-cycled if you attempted to print to it using the HP 'Universal' print driver...

    So, not only was this thing such a piece of shit that it wasn't compatible with HP's own, supposedly, 'universal' driver(PCL motherfucker, do you speak it?); but HP's own UPD could be used as an attack toolkit for a DOS that could only be recovered by a hard power cycle.

    Now, if HP actually believes that there is some kind of "People who want a non-ipad with a shittastic inkjet attached, for reasons unknown to normal humans" market, I'd be delighted to sell them a bridge. If their doomed effort to build WebOS printers at least means that their network-attached printers will be running a linux kernel that doesn't fall over and die at the first sign of malformed network input, I'll be a lot happier...

    1. Re:Well... by skids · · Score: 2

      You ain't seen the half of it until you've been inside that firmware. I don't know what compiler they are using, but it produces total crap for machine code. We're talking entire giant switch statements that effectively do a NOOP.

  7. Hah. by cswiii · · Score: 2

    Especially funny considering my Touchpad could not natively (i.e., at all) be configured to print to the network-enabled printer on my home network. I suppose it's possible that a third-party driver would be needed, but one would think that a) they would try and package all possible driver downloads or b) would allow you to search the internet for them or c) allow user to upload driver manually, but none of those is apparently possible.

    Ah well, I haven't booted into WebOS in weeks, anyway, and the new Cyanogen Alpha 3 is terrific.

    1. Re:Hah. by fuzzyfuzzyfungus · · Score: 5, Funny

      If only HP had invented some sort of 'Printer Command Language' back in the 80s by which an embedded device might communicate with a great many of their printers(and a fair few 3rd party ones) with no platform-specific driver...

    2. Re:Hah. by SCHecklerX · · Score: 2

      Read the forums. You need to:
      1) enable snmp public read string on the printer. This is how the touchpad figures out it's a compatible printer
      2) have a printer that can speak PCL

    3. Re:Hah. by pseudonomous · · Score: 5, Insightful
      I would like to disagree with the moderation of your comment, it is *not* funny. It is $&#*ing tragic. There was a problem "every printer needs it's own #!*& driver", there were at least two solutions, postscript and PCL that date back to at least the 1980s. But, unless you've got something fancy enough to be considered a network printer, odds are that "the printer still needs it's own #!*& driver". Postscript printers were not-so-common in the 1980's because it was computationally expensive and microprocessors and RAM were not cheap back in the 1980's, but they *are* cheap now. So, let's recap:
      1. 1) We had a problem
      2. 2) We found a technical solution 30 years ago
      3. 3) We still have the same problem, I have no idea why.
    4. Re:Hah. by fuzzyfuzzyfungus · · Score: 3, Insightful

      Don't worry, we will soon solve the problem with "Cloud Printing" or some such nonsense; because implementing a hardware RIP like they did on a 12MHz M68k with less than 2MB of RAM back in '85 is much more difficult than dragging half the internet into the problem...

      What is even more annoying is that, even if implementing a full Postscript RIP in the printer hardware were too expensive, or too slow, the standardization of USB, and the various USB device classes, would have been a perfect time to introduce a reasonably sane USB printer class, for low-end printers, where they could declare their parameters(color/BW, available media sizes, resolution, etc) and receive fully crunched pixel data, in appropriate color depth, resolution, and size, from a software Postscript RIP on the host computer. That would still burden the host CPU; but host CPUs are damn fast, and you'd just need to target a single page description language. Instead, we got a USB Printer Device class that is basically a polite standardization of "how to send whatever horror your cheap shit requires over a USB cable"...

  8. No Surprise: WebOS is HP's Best Option by peterba · · Score: 2, Insightful

    HP wants a high quality touch interface for their printers and all other options are either too expensive (Microsoft), unavailable (iOS) or encumbered by patents issues and allow Google to data mine your clients (Android). WebOS is a good fit.

    1. Re:No Surprise: WebOS is HP's Best Option by jbolden · · Score: 2

      There are a huge number of touch interfaces. Blackberry has 2: BBOS and QNX (QNX is excellent for a hardware device). JavaVM, BREW...

      WebOS is a good choice I agree with you there. But there is nothing particularly special about it.

    2. Re:No Surprise: WebOS is HP's Best Option by oakgrove · · Score: 2

      If Android inherently allows "Google to spy on your customers", how do you explain Amazon's use of it on the Kindle Fire? Do you really believe that if Android did what you accuse it of, Amazon would use it? Do you think you are smarter than Amazon or know something they don't?

      --
      The soylentnews experiment has been a dismal failure.
    3. Re:No Surprise: WebOS is HP's Best Option by gl4ss · · Score: 2

      or they could just pick an industry mag from 8 years ago and go with any toolkit they want and just code it to look like they want.

      and they already make an android printer.. (dunno if it's g licensed with market etc tho, there's no need really).

      --
      world was created 5 seconds before this post as it is.
    4. Re:No Surprise: WebOS is HP's Best Option by Locutus · · Score: 2

      haven't they been using their own Chai( JVM clean room implementation ) in their higher end printers for some time now? My guess is that having something like WebOS on their printers would give them a nice jump up to to somewhat modern times/software since they've been the only ones working with/on Chai for its lifetime.

      history: HP had Chai and a 100% Java PIM platform on a Linux kernel running on one of their Jornada handhelds. When it was time to market it the project was shuttered because if they shipped it, they'd lose all the profits they got from Microsoft Marketing Programs. ie Microsoft was paying HP to ship WindowsCE on their handhelds and the loss of that was greater than the potential profits from doing their own Linux/JVM based platform. This was around the 2000 or 2001 timeframe. Chai ended up in lots of their printers and that was about it.

      LoB

      --
      "Anyone who stands out in the middle of a road looks like roadkill to me." --Linus
  9. Eh.... by King_TJ · · Score: 3, Insightful

    Sounds to me like HP is simply misled, once again. They've probably been developing a lot of fancy stuff for their Deskjet printers on the webOS platform and don't want to throw all of their work away. Unfortunately, HP doesn't seem to get that most of us are moving AWAY from the idea of printing on paper, wherever possible.

    Sure, there are times when it's convenient or even necessary to print something out - but ANY respectable printer attached to your computer can do that. HP has been trying to sell printers with built-in LCD displays that connect directly to the Internet and allow all sorts of interaction with websites without any host system even being attached first. When you get over the initial "cool factor" that your printer can, say, print up your airline flight schedule right from its front panel? You realize this is just a gimmick to encourage you to use as much HP ink as possible. (If you looked the same thing up on your computer, you might simply read it on the screen, or even print only a selected part that didn't use as much paper or ink.)

    Honestly, the one thing I'd like to see HP do with their "all in one" line of printers is create more reliable, less bloated drivers for them! If webOS somehow helps them accomplish that task, it would be worth it (but I'm really not thinking that's the goal for it). Just the other day, my boss spent hours on the phone with tech support at HP, all because of their drivers making a confused mess out of things when you own several of their products and move your laptop between them regularly. (He had an older 7600 at his house which became his wife's main printer downstairs. Then he bought a new 8500 Pro model to use upstairs via their wireless network. He bought a second 8500 Pro for his vacation home. Practically every time he travels between his vacation home and regular house, something winds up getting screwed up so the "HP Director" software decides he can only select his 7600 for scanning, or one/both of the 8500's decide to stop taking any print jobs, or ??)

    1. Re:Eh.... by Chrisq · · Score: 3, Funny

      Unfortunately, HP doesn't seem to get that most of us are moving AWAY from the idea of printing on paper, wherever possible.

      Please tell my bosses! One has a secretary print out emails for him to read. Another looked at me as though I was mad when I suggested having an intranet application for expenses claims instead of a paper form. And they both come into work carrying a real newspaper.

    2. Re:Eh.... by PPH · · Score: 5, Funny

      You must work for Boeing.

      We had a 'paper saving initiative' many years ago. The unit chief figured it was so important that rather than circulating one memo on the topic per group with a routing slip attached, he ordered one copy made for each employee (several hundred) in his organization.

      --
      Have gnu, will travel.
  10. I guess they don't have these in America: by Kagetsuki · · Score: 5, Informative

    http://www.epson.jp/products/colorio/printer/me/
    Printers with screens and keyboards and built in software to print photos, greeting cards, calendars, and quite a few other things. WebOS would be perfect for one of these and I'd bet that's exactly what they want to do with it.

  11. Re:THERE BE GOLD IN THEM THAR INK CARTS !! by the+linux+geek · · Score: 2

    That would certainly explain the price of toner.

  12. Not a surprise, there are a lot of money... by stanlyb · · Score: 3, Insightful

    Right, there is a very big business behind network printers, or the ability to print anything, from anywhere, to anywhere, even from your mobile phone. If you think this is not a big deal, think again, and look around, and actually try to do it. And then try to think how could you do it in corporate environment. Still no idea how to make it work? And work transparently? Don't worry, there is still no universal solution out there. Now, pick any bank, or any organizations with many branches all around the world, and keeping in mind that there is still not good enough solution, you could imagine how much money are there, and what an advantage you could have if you do it properly.

    1. Re:Not a surprise, there are a lot of money... by jbolden · · Score: 2

      In a corporate environment? I'll tell you how to do it.

      You run a printer job distribution server, like IBM PSF, FlexServer and Solimar. Mobile jobs are tagged by type and location, with options for user preferences to that system which dispatches globally to local printer servers / inner office mail. It could also connect to 3rd party providers like Kinko's for remote pickup. End users are then sent a job ticket via. email.

      I built that sort of thing 15 years ago. The reason it doesn't work well at home is no-one has figured out how to setup distribution without a system admin sitting down and writing lots of complex rules. But for enterprise that's just rolled into deployment cost.

  13. Re:THERE BE GOLD IN THEM THAR INK CARTS !! by SJHillman · · Score: 4, Interesting

    Ink is not toner. Toner is reasonably priced compared to inkjet cartridges, which is why there's only silver in toner cartridges. And I saw this with my hands covered in toner after spending the past hour digging through a HP LaserJet looking for a damned stuck sensor.

  14. And thus Skynet was born.... by Bl4d3 · · Score: 2

    I better start building that shelter now with all of the punishment I've done to printers over the years (better freaking hope no one ever make a dial up modem tablet)

    --
    40% Funny, 40% Insightful, 40% Informative, 40% Dolomite
  15. Someday I'm gonna weasel my way into the boardroom by james_van · · Score: 3, Interesting

    and take over a company. Not out of greed or a need for power, but to prove a point - that I can run a company at least as well as an "executive". Day after day we hear about absolutely moronic decisions like this being made, and we listen to suits blither on and on about vision and direction (while it's glaringly obvious that they are completely out of touch with reality) and I really, honestly believe that I could walk in and at the very least not do any worse than them. Maybe it's cause I've spent my whole life at the bottom with the rest of the unwashed masses and I still (so naively) believe that a company who listens to its customers (and good common sense) can be more successful that a company who caters to its shareholders whims, maybe I'm just an idiot. But someday, mark my words, I'm gonna weasel my way into a CEO spot and I'm gonna try my damnedest to do something smart! And then I'm gonna get promptly fired and go back to my cubicle and write PHP.

  16. HP drivers are terrible by __aazsst3756 · · Score: 2

    HP makes great hardware on the large format printer segment (24", 36" + rolls). I know of one engineering firm that switched brands specifically because HP drivers were so bad they got tired of jumping through hoops to get what they wanted on paper.

    For example tell a KIP to print a 24" x 36" page, and you get one. Exactly. Tell HP to do the same and you will likely get something 1/4" off in both directions. That forced them to pull tricks like printing barely visible lines at the right place in the margin to fool the printer. One of their offices gave up and made huge margins on all of their pages.

    It became much easier to just switch brands and not fight the driver, even though they likely had best of class hardware.

  17. Why Not Android? by Doc+Ruby · · Score: 2

    Seems to me that a small, performant JVM embedded OS would be perfect for the highly diverse, low powered devices that are HP printers. Even the Java feature of network-mobile objects, that execute the same code in different ways to exploit the different local HW, seems better for printers than for most other kinds of devices. Android is an OS that HP wouldn't have to pay (much) to produce or maintain, so HP could focus on HW instead of the SW dev that it's never been good at. Why would it want anything but Android?

    Only to maintain total control of the SW. But what benefit is that to HP, compared to the benefits of using Android instead?

    --

    --
    make install -not war

  18. Re:THERE BE GOLD IN THEM THAR INK CARTS !! by Nadaka · · Score: 2

    what are they adding to the ink that is worth more than gold?

    IIRC Inkjet ink costs 8 times the price of gold by weight. (Don't know how that price has changed in the last few years though).

  19. HP's new slogan by slapout · · Score: 2

    HP: Whatever the correct decision is, we do the opposite.

    --
    Coder's Stone: The programming language quick ref for iPad
  20. Re:If HP took a page from the Jobs play book... by Grishnakh · · Score: 2

    It's not possible for HP to innovate, no matter how beleaguered they are, because of the morons they keep picking to run the place. Apple was able to do it because Jobs 1) was an engineer, at least by degree IIRC, though obviously he let Woz and later others do the hard engineering, but at least he had enough background to understand things unlike a moron like Meg Whitman, 2) Jobs actually had half a brain, again unlike the morons at HP, and 3) (this is probably the biggest factor) Jobs wasn't in it to get rich, he had some crazy idea about making what he thought were great products and getting everyone to buy them. Of course, we can debate how great his products really were (or how freedom-friendly etc.), but this again is a far cry from the typical CEO of today who doesn't give two shits about his company's products, and only cares about his golden parachute. Note that this isn't to make Jobs out to be some wonderful person, it's just that the people running most American companies these days are so utterly horrible, and don't even care about making good products (because next-quarter profits are more important), that it was really pretty easy for Jobs to achieve the success he did by having totally different tactics.

  21. Re:Generic drivers suck by jbolden · · Score: 3, Insightful

    A production environment? In a production environment end users (I'm assuming graphic designers) shouldn't be printing at all. They should be sending their jobs to an EJS team working on professional equipment. Content creators are not experts in rendering.

    And HP doesn't make production quality equipment anymore. As for the rest, they are supported by generic postscript drivers.

  22. HP print driver quality by klubar · · Score: 2

    I pretty much have to say that I've stopped buying HP printers based on the lousy drivers they supply. The drivers are huge, badly designed and incredibly slow. Even worse I don't want my printer driver popping up in the corner with "special offers" (marketing speak for ads). It's a printer drivers. It's really too bad because back in the good old days, HP made really good printers. (We still have some 10+ year old laserjets in use.) I can't speak to the current quality of HP devices, but I suspect that they have gone downhill.

    My current favorite for moderately priced b&w laser printers is Xerox. The drivers don't suck too badly and the hardware quality is pretty good. And they offer true postscript.