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Smart Meters Wreaking Havoc With Home Electronics

wiredmikey writes "About 200 customers of the Central Maine Power Company recently noticed something odd after the utility installed smart meters in their homes: household electronics, including wireless devices, stopped working, or behaved erratically. Many Smart Meters broadcast in the 2.4GHz frequency range. Unfortunately, so do many of the consumer gadgets we take for granted these days including routers, electric garage doors, fire alarms, clocks, electric pet fences, answering machines, and baby monitors — even medical devices. The electromagnetic congestion in the home is in some ways similar to the growing electronic congestion in hospitals as they acquire more and more electronic monitors all operating within a few feet of each other. Medical equipment has been known to shut down or give erroneous results when positioned close to another piece of equipment. Such interference is not new, just getting worse — rapidly."

45 of 375 comments (clear)

  1. Other stuff is OK by mehrotra.akash · · Score: 4, Insightful

    but what are clocks and answering machines using wireless for?

    1. Re:Other stuff is OK by _Shad0w_ · · Score: 3, Informative

      Clocks also use a specific frequency for doing so, it's 60 kHz for the UK ones and I think the German one is 77 kHz (it's called DCF77 anyway). They're not exactly local transmissions - you can pick them up nearly 2000km away, afaicr.

      Unlike the 2.4 GHz band, those frequencies are reserved and licenced. 2.4 GHz is a free for all.

      --

      Yeah, I had a sig once; I got bored of it.

  2. only going to get worse... by lostsoulz · · Score: 5, Informative

    Most utilities are moving to smart meters. It's a technological nirvana propounded by PHBs and the companies selling the crap. Just think, you don't need to waste hard cash on people actually reading meters. Hell no, you can drive down a road and read all the meters with a laptop. Except you can't because some of the technology is immature and signal strength from these devices seldom reaches the manufacturers claims.

    We were told by a manufacturer that their technology was secure because their software is proprietry. It's a recipe for disaster...especially given that a quick google for "security research smart meter," returns some interesting results. Welcome to the brave new world of smart metering. Minus the "smart."

    1. Re:only going to get worse... by AlecC · · Score: 5, Informative

      According to TFA, the smart meters will do more than that. They are intended in the medium term to allow power control within the house. So that the meter can signal to, say, the freezer that power demand is particularly high, and if it could hold off consuming power for a while it would be appreciated. And if you have electric cars, could they not charge at peak times, but turn on quickly as the peak subsides rather than doing it on a crude timer (or, in the most optimistic scenario, turn around and return power to the grid at extreme peaks).. In principle, this could save trillions in new power stations and power distribution.

      --
      Consciousness is an illusion caused by an excess of self consciousness.
    2. Re:only going to get worse... by _Shad0w_ · · Score: 4, Interesting

      Energy firms in the UK already report unusually high power usage to the police, as it's often a sign of someone running a canabis factory.

      --

      Yeah, I had a sig once; I got bored of it.

    3. Re:only going to get worse... by sFurbo · · Score: 3, Informative

      A freezer doesn't need to be on continously. In case of power outage, it takes a couple of days before the food in a full freezer starts to thaw. Now, of course, you don't want it to go anywhere near that, but waiting a couple of hours to turn on the compressor normally won't take the food out of the safe temperature zone. As the GGP put it, the smart meter wont demand that the freezer turns off, but will let it know that it would be appreciated if it did not turn on. The freezer can then decide whether it can wait, or whether it is so hot that it needs to turn on.

    4. Re:only going to get worse... by AlecC · · Score: 3, Insightful

      See previous response: the only suggestion is cutting margins from generous to good. Your freezer has masses of space "cold capacity". Most peaks are in the evening, and your car would be recharged by morning. Cutting the top 1% of peaks, using perhaps 10% of your car's battery 20 evenings a year, would be very valuable to utilities. Of course, you don't have to opt in.

      Your response is typically American - me, me, me, and damn the community, even if it is to my financial advantage to share. You have bought capacity you don't need, but you won't consider sharing it (for money) just in case you might on a rare occasion want to use it. I bought it, so it is mine not to use.

      --
      Consciousness is an illusion caused by an excess of self consciousness.
    5. Re:only going to get worse... by Dan+Ost · · Score: 4, Informative

      IP over power lines is a horrible idea! The noise it creates across multiple bands is, quite frankly, illegal. Vendors made promises about keeping the noise within certain limits and they failed across the board. That's why IP over power lines is almost completely gone now.

      The sad thing is that it took the HAMs pointing out the violations to get the authorities to act.

      --

      *sigh* back to work...
  3. Does this mean... by Genda · · Score: 4, Funny

    If I have a smart meter I could come home to my dog roasting away under the smoldering remains of his electric dog collar???

    Or Grampa break dancing because his pacemaker is trying to tap out the digits of the last hours power consumption???

    Eeeeewwwww!

  4. Even better by TheDarkMaster · · Score: 3, Insightful

    Do not use wireless devices. Use cable connections in all that is possible.

    --
    Religion: The greatest weapon of mass destruction of all time
    1. Re:Even better by Twinbee · · Score: 3, Insightful

      Wireless is the future for many apps - there's no turning back now. My mouse is (blissfully) wireless, and is my router, and hopefully the blasted sound lead will be in the future too (one can dream about the power lead).

      However what we do need are better standards, and/or an automated system where any communicating device can find space in the spectrum to signal. I'm not sure how trivial that is, but that would need standards as well. Problem is we need to work together and cooperate to set these standards.

      --
      Why OpalCalc is the best Windows calc
    2. Re:Even better by Chrisq · · Score: 5, Funny

      Wireless is the future for many apps - there's no turning back now. My mouse is (blissfully) wireless,

      So is my keyboaaaaaaa&^&*!!

    3. Re:Even better by blackicye · · Score: 3, Interesting

      Do not use wireless devices. Use cable connections in all that is possible.

      I usually tell this to my corporate and residential customers also, why would you want to go wireless when
      you can run everything wired, and have it running, cheaper, faster and more stably?

      The main reason they give is the unsightly wiring or additional trunking to the installation, the rest of the wiring is often concealed in their
      homes or offices and they didn't think to add Cat5E or Cat6 to their infrastructure when they renovated.

    4. Re:Even better by Ginger+Unicorn · · Score: 4, Funny

      hopefully the blasted sound lead will be in the future

      If only someone could come up with a way of transmitting audio via radio waves :p

      --
      (1.21 gigawatts) / (88 miles per hour) = 30 757 874 newtons
    5. Re:Even better by Richard_at_work · · Score: 4, Insightful

      Wireless doesn't need to be the future for hospitals, where each patient is already at a station where all instruments can be connected - the beds are already getting smarter than my dog (although no one has taught a bed to fetch yet), it's only a matter of time before all SATs and monitoring instruments are built in.

    6. Re:Even better by andrewbaldwin · · Score: 3, Funny

      Off-topic but...

      I recall when wireless keyboards and mice first came out and one of our managers proudly bought a couple for the conference rooms to save unsightly wires.

      Unfortunately he left a spare set in an easily accessible position and, even worse, left them all on their default settings.

      When someone who's less than popular is presenting and people have a spare mouse tuned to the same channel you can imagine the fun to be had clicking their PowerPoint slides forward and backwards; even better when the culprits are outside the room.

      The fact that the victim had upset the manager concerned did nothing to help his attempts to get sympathy / retribution

    7. Re:Even better by JasterBobaMereel · · Score: 3, Insightful

      When your batteries go dead, and the interference levels rise, I will still be typing, mousing, and have my internet connection with bits of copper connecting them all together ...

      --
      Puteulanus fenestra mortis
    8. Re:Even better by BasilBrush · · Score: 3, Informative

      Wired mice have a big advantage on an untidy desk. You never lose the mouse. As long as it's not so untidy you lose the computer it's plugged in to...

  5. Why wireless???? by captainpanic · · Score: 3, Insightful

    Smart meters control the power going to electrical devices... logically, these are part of the electric grid, and are connected to powerlines. Why not add another wire to carry the signal, if you need to build a bunch of powerlines anyway?

    1. Re:Why wireless???? by Zocalo · · Score: 3, Informative

      There are typically two parts to the meter. One that clips to the electrical powerline(s) near to where they come into the premises and another that displays the realtime power consumption. Since the former is typically in a closet and the latter placed somewhere it can be seen, there may be some distance between the two. That potentially makes running a cable a less than ideal solution, so the default solution seems to be to just go with wireless.

      --
      UNIX? They're not even circumcised! Savages!
  6. Why, just why!? by BenJury · · Score: 3, Insightful

    Why do 'smart' meters need to broadcast anything? If they're planning on using these things to communicate to high power devices, or any electrical device, the damn things are already wired together. Use that.

    If we're talking meter reading, then use the mobile network. Powering up to send a text with the reading every 3 months isn't exactly a big deal and I'd imagine would be considerably cheaper than still having to send someone to each property.

    You really do have to wonder who comes up with these ideas...

    --
    Blatant Advert: Android Apps!
  7. Smart Meters by thejynxed · · Score: 5, Interesting

    These things are about as useful as tits on a lawnmower. The meters can't even record accurate use if your house wiring is over 20 years old. The power company where I live is having fits because not a single one of the smart meters they installed in the historic district of the town where I live (and I live in this district) is recording accurate consumption. They've found meters read 1kWh for an entire week. In an apartment building with 6 apartments. To be fair, the wiring is about ancient in these buildings. Some of it has cloth coverings. The fuse boxes in most of them still use the old "stick" fuses made out of waxed paper, etc, etc, etc. Breaker boxes? WHO NEEDS THOSE :P

    Also of note: the historic district rules prevent people like the power company from installing more than a single meter per standing structure. This makes tenants very happy, as that means each and every single apartment in the district is "utilities included" when it comes to rent.

    --
    @Mindless Drivel: 100% of Twitter posts ever Tweeted.
    1. Re:Smart Meters by perryizgr8 · · Score: 3, Interesting

      how does old wiring hamper the ability of the meter to measure power usage? seems like something else is going on.

      --
      Wealth is the gift that keeps on giving.
  8. Re:Not so smart by Stormthirst · · Score: 4, Insightful

    What a surprise when it can bought and sold like a company on the stock exchange.

  9. Electric pet fences by 1s44c · · Score: 4, Interesting

    I'd never heard of electric pet fences before. You Americans scare me.

    1. Re:Electric pet fences by Neil+Boekend · · Score: 5, Informative

      Its a common enough tool for people who are to lazy to properly train their pet. The version I know is a wire in the ground that sends a low power radio signal and a collar that detects if it crosses the wire. If it does the pet gets a small electric shock.
      In my vieuw (and I have trained a dog to stay inside my parent's garden) this can't be a good thing: the dog gets punished without a clear reason (lazy people didn't take the time to make it clear to the dog it can't go into their flowerbeds). This can wreak havoc on the dog's simple "psyche": I'd expect some to grow fearfull of everything, some to grow extremely viscious and some to go completely beserk.

      --
      Well, I might have a way, but it only works on a semi spherical planet in a vacuum.
    2. Re:Electric pet fences by Sqr(twg) · · Score: 3, Insightful

      They are not too lazy. They are too stupid. Likely, the same people are also the ones who oppose the U.N Convention of the Rights of the Child (ratified by every country except the U.S.A. and Somalia) because they need to beat the fear of God into their kids.

    3. Re:Electric pet fences by Lumpy · · Score: 5, Funny

      It's more humane than the machine gun pet fences...

      I have had to re purchase far less yorkies and pomeranians with the electric ones, and the neighbors don't complain about the sound of the automatic weapon fire any more. Note: short hair breeds do not catch fire as easy as long hair breeds do.

      But I do miss the sound of, crack, crack, crack, crack, crack, YIEEE!, at night as each neighbors dog fence was to go off spraying 5.56 rounds all over the yards to encourage their dog to stay away from the sidewalk.

      --
      Do not look at laser with remaining good eye.
  10. Re:Shielding by Neil+Boekend · · Score: 3, Interesting

    Shielding doesn't work if the device needs an antenna to function. Wireless devices need their antenna's. These devices work on the same frequencies as wireless/bluetooth/micowaves/dect/alarms.
    "POE. Try it, bitches" would have been more appropriate. Assuming the transformers allow high frequency signals to pass, a relatively high power/low frequency/low bandwith (The supplier doesn't need to check your usage more frequently than once a year, multiplied by the amount of data (1K would easily be enough) multiplied by the amount of subscribers in the area) POE communications channel would let them check all the houses without driving a car through the neighbourhood at all.

    --
    Well, I might have a way, but it only works on a semi spherical planet in a vacuum.
  11. Smart Meters != Energy Monitors by Jagen · · Score: 5, Informative

    Firstly a lot of people in here seem to be confusing Smart Meters with Energy Monitors. The former replaces the old dial meter and it supposed to communicate with other meters in the area and/or directly with the energy supplier for billing and better tracking of consumption.

    Energy Monitors are those devices which clamp around lines by your meter and communicate to a box in your house giving you an idea of your realtime energy use.

  12. Re:2.4GHz? by Chrisq · · Score: 4, Interesting

    Why would 'smart' meters not use SMS or something similar? Whatever 'green' imperative has these meters requiring more than that is a fail, by definition.

    This is an obvious and sensible solution. I expect that the reason comes down to mobile operators wanting to charge electric companies too much to use the service.

  13. Just a variant... by jd · · Score: 4, Insightful

    ...of a problem that was first noted in the mid 1980s and termed "electronic smog" but the most general term is RFI and dates back as far radio systems in general. Not only do signals interfere with each other, but signals will interfere with ANY electronic device where pins or wires are capable of acting as a dipole. It's unusual for a machine to get scrambled due to an electronic can opener, but if said devices are improperly shielded, it is inevitable.

    In the case of wireless devices, you obviously can't shield the antenna. Well, not if you want it to still work. Provided interference is randomish and not overwhelming, AND provided all devices are based on packet communications, a device will be capable of repairing packets and identifying if they're intended for that device.

    The first problem is that many electronic devices don't give a damn about power levels beyond being low enough to not be the target of FCC ire. The second problem is that older devices especially are NOT packet based. This means that such devices can't tell if stray signals are intended for them or not. Anything that merely detects the presence of a signal won't care if that signal is a door-opener or a WoW session.

    It would be good if transmitters/receivers were a bit more directional - a garage door probably shouldn't be looking for signals coming from the neighbor's house. A door opener can afford to be very direct, since you want to open your door and nobody else's. A smart meter is designed to transmit to the road, so again it can be extremely directional. Directional transmitters and receivers mean less power is needed for the same signal strength received AND less interference off those directions.

    Medical devices, except when ABSOLUTELY necessary, should NEVER be wireless. The risk of RFI is way too high and the consequences of an error are far too severe. Wireless is also lower bandwidth, which places hard limits on the kinds of sensors it's useful for and also hard limits on what innovations can be made to medical sensor technology. Inside of a hospital room, I can't think of a single use for wireless devices where wired would not be superior in every respect.

    --
    It's a small world and it smells funny; I'd buy another if it wasn't for the money; Take back what I paid (SoM)
    1. Re:Just a variant... by dkf · · Score: 3, Informative

      Medical devices, except when ABSOLUTELY necessary, should NEVER be wireless.

      Where the device is designed to be embedded in someone's body, it absolutely SHOULD be wireless since that allows it to be used without having to route a wire past the skin. RFI is not nearly as big a problem as infection...

      --
      "Little does he know, but there is no 'I' in 'Idiot'!"
  14. It's not really a big deal. by Gordonjcp · · Score: 4, Funny

    When I fire up my 13cm amateur radio gear, I obliterate everything that uses 2.4GHz wireless for a mile or two radius until I'm done transmitting.

    Don't like it? Then make sure your filthy unlicensed ISM gear has adequate filtering. Oh, you bought the cheapest crappiest wifi card you could find? Sucks to be you.

  15. Re:2.4GHz? by inasity_rules · · Score: 4, Informative

    Money(SMS is extreme expensive comparatively). Latency. SMS delivery is not guaranteed by most networks. A number of other issues. Recently some of our customers decided they wanted to use our smart metering OPC server over GPRS. It is still not working (APN issues with the cell phone network), slow, and generally a pain. I'd much rather have the meters on 5GHz wifi. Even worse was the customer that tried to use 9600bps GSM. It cost them a fortune until they turned it off. And don't even talk to me about Power-Line transmission. I may kill you.

    --
    I have determined that my sig is indeterminate.
  16. Re:Not so smart by Anonymous Coward · · Score: 3, Insightful

    What does this have to do with FCC being bought, lobbied, etc? This is the fault of wireless device manufacturers choosing a crowded band to put their devices on. The FCC explicitly lays out the rules for devices on this particular band saying that nobody has rights over others using it.

  17. Re:Not so smart by KXeron · · Score: 4, Insightful

    The problem is that spectrum is up for sale, aside from governmental implementations, there really isn't "open spectrum" for specific classes of devices unless a manufacturer has a monopoly on that area of spectrum AND type of devices. Spectrum is either assigned to organizations based off of money (auctions), or it is put up as a "free-for-all", which results in either underutilized or overcrowded communications.

    I bet if the FCC started allocating specific spectrum to specific industries (not organizations) the interference could drop quite quickly.

  18. Re:Not so smart by Lumpy · · Score: 5, Informative

    Says the man that knows nothing at all about RF energy or FCC Type certification.

    If a device FAILS because of interference then the manufacturer made a giant steaming POS. Because the FCC certification for that type states clearly.

    the Device MUST accept any and all interference.

    Blame the moron RF engineers at GE,Sony,Panasonic,LG,etc... for using the china cheap RF modules instead of designing their own RF stage in house.

    --
    Do not look at laser with remaining good eye.
  19. Re:Not so smart by neokushan · · Score: 3, Interesting

    By not shitting all over adjacent spectrums. They all operate within the 2.4Ghz range and they can do whatever they want within that range as long as they don't mess up nearby parts of the spectrum. There are other regulations as well, such as power output that are part of the FCC rules but that's it. These smart meters are probably within spec but hogging the whole spectrum all the same.

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    +1 IDisagreeSoHeMustBeATrollOrAnAstroturferOrAShill
  20. Re:Not so smart by jenningsthecat · · Score: 5, Informative

    Better design and manufacturing will help, but at some point we're simply running out of room in a given slice of spectrum. More complex modulation schemes, better-engineered RF stages, and things like TDMA and CDMA, along with more computing power, have resulted in huge improvements in efficient spectrum usage over the past few decades. But we're probably getting close to the limit of what can be done to shoehorn more data into a given bandwidth. Even if consumers are willing, (or forced), to pay more for better hardware, that only postpones the problem for a little while.

    Additionally, although the FCC says a device "must accept any and all interference", it does NOT say it "must accept any and all interference AND CONTINUE TO FUNCTION TO THE USER'S SATISFACTION". The FCC may have the power of law, but it has no power over the laws of physics.

    --
    'The Economy' is a giant Ponzi scheme whose most pitiable suckers are the youngest among us and the yet-unborn.
  21. Re:Not so smart by KUHurdler · · Score: 5, Insightful

    I'd be curious what smart meter provider they use. While there are some very sophisticated/expensive models, most of them only send very short data bursts every 15 or 30 minutes. Because of this, I suspect this article is just another consumer-paranoia attempt to blame smart meters for anything they can think of.

    --
    Fix Your Own TV - RiddledTV.com Avoid the Landfill
  22. Re:Not so smart by skids · · Score: 3

    Even if consumers are willing, (or forced), to pay more for better hardware, that only postpones the problem for a little while.

    Except that the perfectly usable 5GHz spectrum which the cheap-asses who make gadgets and lowball consumers who buy them seem to ignore entirely has enough non-interfering channel space to make that "little while" into a matter of a decade or two.

  23. Re:Gentoo?? by danomac · · Score: 3, Funny

    Considering your machine will be compiling 90% of the time, it won't affect you much at all.

  24. Re:Not so smart by travisco_nabisco · · Score: 4, Informative

    According to BC Hydro, the new smart meters we are getting only broadcast twice a day with each broadcast being less than 30 sec. I have no reason to not believe them, and have not had any wireless device issues in the 4 months since my neighbor hood got the smart meters. I suspect there are a lot of different models with a lot of different broadcast patterns and levels which makes this article way to general to be of any true use.

  25. Re:Not so smart by MikeBabcock · · Score: 4, Insightful

    I think you actually fail to understand the concept of interference. Hardware that isn't physically damaged in any way by the interference and goes on with its day still may not be able to maintain a high enough S/N ratio to function as the user desires.

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    - Michael T. Babcock (Yes, I blog)