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Does Telecommuting Make You Invisible?

jfruhlinger writes "Telecommuting provides many joys, including the ability to stay in your pajamas all day and the chance to work with a cat on your lap. But it does have some major drawbacks, perhaps none so serious as the fact that, if your co-workers are for the most part in an office, they can forget you exist — which means you don't get credit for your work as you deserve."

47 of 275 comments (clear)

  1. I think we've been over this before by theshowmecanuck · · Score: 5, Insightful

    But in a word: yes.

    --
    -- I ignore anonymous replies to my comments and postings.
    1. Re:I think we've been over this before by durrr · · Score: 5, Funny

      You can be invisible and still be feared as a malvolent and vengeful god.

    2. Re:I think we've been over this before by Anonymous Coward · · Score: 4, Insightful

      But making my cat happier is worth it, I live to serve.

  2. There is probably truth to that. by dmomo · · Score: 5, Insightful

    The question is, does the benefit of working from home offset that? Visibility is important to some, not so much to others. It all depends on your plan or lack of it.

    Personally, I think a lack of visibility can only help me!

    1. Re:There is probably truth to that. by NoNonAlphaCharsHere · · Score: 5, Insightful

      Who do you suppose gets picked come layoff time, the 'C' player who gets seen every day, or the 'B' player who nobody ever sees?

    2. Re:There is probably truth to that. by SQLGuru · · Score: 5, Insightful

      I was at a company that allowed telecommuting (and in fact promoted it) but never opted to do so (mainly because I don't have a good quiet space to work from home -- kids and all). Marginal and average workers who worked from home were thought of as "goofing off" and having "reduced productivity". Above average workers were thought of as just average. Those that telecommuted but continued to come in to the office three or four days a week (using the hotel cubes) didn't receive this stigma. Those that worked in the office were seen as more productive because they were visible.

      So, yeah, they were "invisible"......which doesn't matter except for during key times -- layoffs, raises/promotions, and project assignment (you want the good ones, right?). But, for those that were skating by, being invisible isn't that big of a deal.

    3. Re:There is probably truth to that. by Another,+completely · · Score: 5, Insightful

      Until the department manager is asked to name people to downsize, nobody in the room remembers the last useful thing you did, and you don't even hear rumors that you should make the case for yourself, since you don't have lunch with your co-workers.

      A lot of important information is exchanged over lunch and coffee.

    4. Re:There is probably truth to that. by DigiShaman · · Score: 4, Insightful

      Not only that, but you've also proven just how mobile you're job is. They could easily ax your position and outsource it overseas to either the Philippines or Malta. Both seem to be popular these days for software devs and technical support staff.

      --
      Life is not for the lazy.
    5. Re:There is probably truth to that. by TheCarp · · Score: 5, Insightful

      Unless the perception is that the 'C' Player is an 'A' Player and the 'B' player is actually an 'F' because he "never does anything".

      I knew a few 'D' Players who were treated like they were some sort of bad ass ninjas, just because nobody in charge had any clue how to evaluate them or their work... and the few people who did realize it were less visible and thus got totally ignored.

      Ever met a sociopath? You would be shocked at how far just a little charm will take you, especially in the eyes of non-technical people who can't call you on your BS.

      --
      "I opened my eyes, and everything went dark again"
    6. Re:There is probably truth to that. by avandesande · · Score: 4, Insightful

      Yup, all the deals and decisions are made in the hallway.

      --
      love is just extroverted narcissism
    7. Re:There is probably truth to that. by royallthefourth · · Score: 4, Funny

      You would be shocked at how far just a little charm will take you, especially in the eyes of non-technical people who can't call you on your BS.

      I was shocked the first couple times I tried it, but now it's pretty routine.

    8. Re:There is probably truth to that. by dmomo · · Score: 5, Interesting

      Again, that risk is real, but it's a cost of the benefit of working from home. Different strokes for different folks! Sometimes the work from home guy is making less because it was part of his salary negotiation. In that case, he might be the one to keep his job.

      On the flip side, I found that by being in the office I'd engage in casual conversation. These became important because you gain a better feel for how people use the system you work on. A lot of questions about implementation are avoided because you seem to just "know" the expectations a little better. Osmosis, I guess. Also, there are always small bugs that people never bring up because they don't think they are important enough for a trouble ticket. These only come up in non-related conversation. "By the way... I noticed this issue.. let me show you". These kind of interactions provide opportunity for a software developer to take initiative and improve the system in ways that matter.

    9. Re:There is probably truth to that. by ISoldat53 · · Score: 4, Informative

      The same thing happens to road warriors or remote offices. If you are not at the HO to rub elbows at the right parties or be seen with the right people you don't really exist no matter how successful you are. Conversely, no matter how f'ed up you are if you do throw a roaring party or golf with the boss you will survive the downsizing.

    10. Re:There is probably truth to that. by chaboud · · Score: 3, Insightful

      I'd tend to agree with this. Try having a manager who clearly checks out (no email responsiveness, no productivity) when working from home. Then, when you're remote, he's assuming that you are goofing off as much as he would.

      It can be worth it, and it can work. Emails turn a bit spammy (roping too many people into a conversation), and status reports matter more than they should. Most managers don't know what engineers do, so their only indication that you're doing work is that you are there, preferably for long hours, preferably visibly busy.

      Good software engineers are inherently lazy looking. They don't spray out a bunch of lines of code and then busily fix hundreds of bugs. They consider a good plan of attack, write clear, concise code, and fix very few bugs (because they have very few). This is lost on almost all managers in the tech industry.

      This goes double when working remote.

    11. Re:There is probably truth to that. by PNutts · · Score: 4, Funny

      I wonder if its possible to become so invisible that you really do get forgotten about -- the guy who exists on the payroll DB, gets a paycheck, but doesn't exist otherwise.

      Then they take your stapler, move you to the basement, and fix the glitch.

  3. Only and issue where your contributions by spads · · Score: 4, Insightful

    are inconsequential (pretty much moots) or your managers are incompetent.

    --
    Bukowski said it. I believe it. That settles it.
    1. Re:Only and issue where your contributions by PPH · · Score: 4, Insightful

      or your managers are incompetent.

      Mod this up. Being there isn't going to keep the CEO's idiot nephew from grabbing credit for your project.

      --
      Have gnu, will travel.
  4. I telecommute but you can avoid this issue by tirk · · Score: 5, Informative

    As a telecommuter that lives in Oregon and works for a company in California full time I telecommute from my home office. Taking aside the needed disciplines of staying focused, you need some office protocol disciplines too. For one, we do weekly department head meetings and weekly staff meetings with a video conference set up or at minimum audio conference, and we all talk about what we are working on and what our goals are. This helps everyone know what everyone else is doing. I also send at least one week each email to all the people I've been doing projects that effect them, or need to stay on top and just ask if I've been able to make things work as they expect and if there are any other items they need or would like. This keeps them in contact with me. I also do a weekly meeting with my director and we discuss projects and goals. And finally I try to take at least 6 trips a year to the actual office staying through a week on each of those trips. I usually do more like 9 to 10 trips and sometimes stay a week and a half. I actually hate that part, living out of a hotel room sucks, but it's a small price to pay for having no commute time and being able to work in my pajamas. And you have to sometimes keep pushing for all those meetings and trips as the office will tend to let them slip otherwise. :)

    1. Re:I telecommute but you can avoid this issue by GameboyRMH · · Score: 5, Funny

      I also send at least one week each email to all the people

      I bet you also swear to drunk you're not god :-P

      --
      "When information is power, privacy is freedom" - Jah-Wren Ryel
    2. Re:I telecommute but you can avoid this issue by AngryDeuce · · Score: 3, Funny

      I bet you also swear to drunk you're not god :-P

      I resemble that remark!

  5. I don't care. by mosb1000 · · Score: 3, Funny

    As someone who just made several hundred dollars while lounging around in key west, I can safely say that the trade off is well worth it.

  6. Visibility is an issue for all by Jeng · · Score: 5, Interesting

    At the company I work at we don't have much of the software necessary to track the performance of employees. When I got promoted I got a nice big cube in a corner, away from everyone else. Very soon after getting moved I started getting accused of not being on the phones, not doing my work, blah blah blah. It aggravated me to no end, I was screaming mad about it, but that didn't help.

    I did eventually solve my visibility issue.

    The solution was chocolate.

    I now keep a candy jar in my cube and have let everyone know they can come by my cube at anytime and help themselves. All complaints have ceased.

    --
    Don't know something? Look it up. Still don't know? Then ask.
    1. Re:Visibility is an issue for all by Anonymous Coward · · Score: 4, Funny

      That's what I keep telling my wife, Candy.

    2. Re:Visibility is an issue for all by Tomato42 · · Score: 4, Insightful

      If one is able to bribe people using a chocolate bars, perhaps his misdemeanour's aren't so serious...

    3. Re:Visibility is an issue for all by AngryDeuce · · Score: 4, Funny

      The candy jar is a time honored dispute avoidance technique. I'm surprised more people don't utilize it.

      Bonus points if you bring in the really good stuff. Fucking 50 DKP Minus if you bring in the 5 cent shit-tier suckers that nobody likes.

    4. Re:Visibility is an issue for all by jellomizer · · Score: 3, Interesting

      I have to remember that. That was a problem at my previous job. I was moved to the other end of the office to oversee all the developers. I was doing my job handling all the basic decisions and making sure only a few actually had to work its way up management... What happened, my manager got worried and moved his office next to mine to keep a better eye on us. As he felt we weren't doing any work. Because he only stopped by during his lunch break (and ours) where we were either out to lunch of just generally chatting to clear our heads.
      I should have just gotten a Candy dish and that way he would stop by at random points during the day when we were working or heads off.

      --
      If something is so important that you feel the need to post it on the internet... It probably isn't that important.
  7. Expanded answer by jbeaupre · · Score: 3, Insightful

    It depends.

    --
    The world is made by those who show up for the job.
    1. Re:Expanded answer by Austerity+Empowers · · Score: 4, Interesting

      Not just government, any job which consists of a lot of overseas work (anything in HW engineering, unfortunately). Trying to make times work between US east/west and central time zones, India, china and/or malaysia means telecommuting.

      I couldn't pick half my coworkers out of a lineup. I also don't have this "credit" problem, I know who did what based on long chains of emails. My boss knows the same.

      I can't say now that I have kids, that I like telecommuting as much as I did before then (or may like once the kids are in school all day), but most of the arguments I hear against it always have the smell of bullshit.

    2. Re:Expanded answer by theshowmecanuck · · Score: 5, Interesting

      There is a reason that the expression 'out of sight, out of mind' came about. And it says it all. In general... in the greatest general terms, it holds true. And in the current context this generality is what applies. People won't think about you if you aren't there... unless of course you don't do your work. And even that isn't a guarantee these days. It is like IT, no one cares if you are there unless something goes wrong. And at those times, if the powers that be can't get to you in a way that is convenient to them, they will find someone who is better able to accommodate them.

      We're talking real life real people here, not computer code. The answer here has to appeal to the greatest common denominator, not the least (we don't need to always satisfy the edge case). Just the same as crossing the street. You look both ways because most people won't be able to stop in time if you step right in front of their car [obligatory car analogy satisfied]. So the answer is yes, you are more invisible if you aren't there. You won't be included in quick meetings to solve problems that pop up, you won't get credit for helping get over many critical issues that require personal attention. You will be an invisible work horse. Yes there are exceptions, but not everyone is or can be an exception; just like not everyone can be above average.

      --
      -- I ignore anonymous replies to my comments and postings.
    3. Re:Expanded answer by s73v3r · · Score: 5, Insightful

      I think it still takes a company with a culture of telecommuting, or even outsourcing, for that to work. If you're the only one telecommuting on your team, and the company doesn't have operations overseas, or outsource anything, then it's much different.

    4. Re:Expanded answer by Deep+Esophagus · · Score: 4, Informative

      Yup, you're only as invisible as you want to be. I'm in a mid-sized IT company (~1100 employees) and spent the first half of my career (now coming up on 20 years) in tech support as the only remote employee in the department and one of only five remotes at the company. I took calls from customers and colleagues, had weekly meetings with my boss by phone, and made extensive use of email and IM to keep myself in the thick of activities 1000 miles away. Come performance review time, I brought forth evidence from my "fan mail" folder showing how much the customers loved me.

      Now I'm on a development team that includes a group working from India. We have Live Meeting conferences twice a week (at 9AM our time, 8PM theirs) and I'm in constant communication with my supervisor via IM and the rest of the group via email. When they took a group photo last week to show the rest of the company at a management meeting, I GIMP'ed myself into the group.

      I couldn't even stay invisible if I wanted to. A few years ago when I was making the transition from support to development, I went to our Dallas office to shop around for a new position (my support for the legacy products was no longer needed) and got dragged into a management meeting. I ended up the center of attention as a parade of colleagues came in and described how I had pulled their fat out of the fire over the past 15 years. All this took place with me sitting right next to the CEO, who was always one of the most vocal opponents to telecommuting. So afterwards I told him I had been trying to stay under his radar, and he said he has always known about me because whenever a crisis arose involving our legacy products, someone would say "No problem, DeepEsophagus is on it" or "DeepEsophagus already took care of that."

      The important thing is to make sure the impression you leave is a GOOD one.

  8. Make an effort to be visible by Mean+Variance · · Score: 4, Insightful

    I am a telecommuter. I negotiated 80%/20%, i.e. I come into the office 150 miles away once a week. The purpose is to schedule meetings on projects, attend a weekly team meeting, and it gives the opportunity to mingle and see my coworkers.

    That arrangement really helps. In addition, I use software that routes my phone extension to my home office (so people don't have to keep my phone# on a post it), I use Yahoo IM for chats, and of course email.

    The point is, if you are a telecommuter, make yourself accessible at any time that you would be if you were in the office. If things are quiet for an extended period, make an effort to touch base with your immediate team (speaking from the perspective of a software developer here). Does anyone need me to pitch in on anything? Send a link to a funny or interesting article.

    Generally my work is so busy and requires so much collaboration that it creates the necessary visibility, but just be sure you aren't making it difficult to be contacted and embrace the discussions, even mundane ones unless it gets out of hand.

    In software dev, also have your screen ready to share for discussion (myriad of choices). I find that helps to collaborate and be more visible to my colleagues.

  9. Multiply your invisibility... by Anonymous Coward · · Score: 5, Funny

    Invisibility is great when you can telecommute to two or more different jobs where you are invisible, yet still paid. It's important to find inefficient large companies where managers are more interested in having headcount than great productivity. Then you can just invisible along at your multiple jobs.

  10. Gov't: As if I got credit before. by Anonymous Coward · · Score: 3, Interesting

    I used to drive 3+ hours a day to 'be in the office' with my peers. I'd work extra to bring improvements for the team to fruition, since we weren't allowed to do them as part of 'work'. I didn't get credit then, so I couldn't get less credit from home. After I told them I'd be in the office one day a week, I still only had interaction with my peers one out of three days in the office. My employer has a terrible track record for recognition. My congratulations on 10 years of employment: was an email sent almost a year late.

    If you like having no creative input, if you enjoy toiling in obscurity, if you enjoy petty bosses who poo-poo your ideas only to bring them up as their own 6 months later, work for the government.

    --
    Don't get me wrong: I know interaction is a two way street. I used to put in the effort to be TEAM oriented. Unfortunately, the team doesn't actually work together (we each get our own projects) so the effort was unrecognized and wasted.

  11. Rules/tips by Rinisari · · Score: 3, Insightful

    I work from home every now and then (more often, recently). Last year, I wrote my own rules for working from home. Are there any other solid ones I should include?

  12. WTF? by gstoddart · · Score: 5, Insightful

    If telecommuting means you're not interacting with co-workers and being 'seen', then yes, you might become invisible and/or deemed irrelevant. It also might mean you are.

    Both my wife and I work from home lately, as the contract I work on is across country and her job went to telecommute-only a couple of years ago. I'm in conference calls, email threads, planning meetings, and all sorts of things all the time. My wife is on the phone a good chunk of the day as well as countless emails and IMs with people.

    If you are doing your job in a corner, never interacting with people, and it becomes possible that people forget you exist ... well, maybe that's not the fault of telecommuting. I've worked in offices where there are people who nobody really knows what they do, who they report to, or what their role is -- it's possible to be invisible in the office too, and in my experience if nobody knows who you are and what you do then maybe you're just putting in time and waiting until someone realizes they don't know what they pay you for.

    Not saying telecommuting is for everyone, or that it fixes everything ... but I've been doing it for over a year, and it's not like anybody on the project I'm working on doesn't know who I am. They may have only met me face to face a handful of times ... but between email and phone calls, I'm hardly invisible. Quite the opposite, in fact since I was kind of the technical lead.

    What kind of job can you even be doing that doesn't call for interaction with your co-workers? If you're regularly doing the kinds of things that normal people do, there's no reason for you to disappear as a teleworker.

    --
    Lost at C:>. Found at C.
  13. But it will average out. by 140Mandak262Jamuna · · Score: 4, Funny

    Yeah, you won't get credit for good work, but you would get more than the fair share of the blame when things go wrong, and in the end it will average out. Wait. There seems to be catch here somewhere.

    --
    sed -e 's/Chuck Norris/Rajnikant/g' joke > fact
  14. Telecommuting sucks the infinite Wang by MichaelCrawford · · Score: 3, Insightful

    Ive been working remotely most of the time since 1998.

    When does the boss take me out to lunch with the team? Never.

    A beer after work on Fridays? Nope.

    Project tshirts? Nada.

    Don't think telecommuting is paradise. It's not.

    --
    Request your free CD of my piano music.
    1. Re:Telecommuting sucks the infinite Wang by SirWhoopass · · Score: 5, Insightful

      I've worked in the (same) office since 1997 and I don't get lunch, beers, or t-shirts either.

      I do, however, get to sit in traffic for 40 to 60 minutes a day.

    2. Re:Telecommuting sucks the infinite Wang by Hatta · · Score: 4, Funny

      This has to be reverse psychology.

      --
      Give me Classic Slashdot or give me death!
  15. Re:Credit is not everything by Sam+Andreas · · Score: 5, Insightful

    "Credit is very nice, at the end of the day it is getting the job done that matters"

    Maybe to the owners and shareholders but not for anyone else. Having worked under both good and bad managers, and now in a position of leading my own team, I have to say you'd be crazy to ignore this. The worst case is not people leaving your company. The worst case is turning great employees into average employees.

  16. Exactly by Anonymous Coward · · Score: 5, Interesting

    If you are trying to climb the corporate ladder, the more "visible" you are the better. You want management to think of you -- and often. Get up and walk around, up and down the hall, make smalltalk (this is crucial), and try to make yourself a permanent icon. Your work performance, dare I say, isn't nearly as important as your social skills.

    On the other hand, if you are destined to be stuck in dead-end job for the rest of your life (like me) -- for whatever reason -- then it would be pointless to burden yourself with all of the above. Do the exact opposite. Avoid social contact. Make sure they know you did the job, and then disappear. (The ladder-climbing types will love you for this -- they don't like competition.) Consider your work nothing but a paycheck, and subtract every minute you spend on it from your real life.

    Sounds negative, doesn't it? Welcome to the real world.

  17. It has been said before here on Slashdot by Stonent1 · · Score: 5, Insightful

    If you can telecommute to work, so can someone else in another country who will do your job for cheaper.

  18. It's True by gorfie · · Score: 4, Insightful

    I've telecommuted before, one day a week, and I found that my presence as a valuable employee was diminished. Things would happen at the office that I couldn't be a part of. My contributions to the team were less evident - especially that immeasurable contribution you make when you participate in discussions and help your peers. If you are competing with your peers for advancement (or simply to keep your job) then you shouldn't be working from home. If you are satisfied with your current role and pay rate, then it's a good deal.

  19. And that is an advantage... by Lumpy · · Score: 4, Interesting

    A buddy of mine has been "invisible" for 5 years and skipped all the downsizing. His direct report was let go and he still get's a check every 2 weeks. he has no idea who he is supposed to report to for the past 18 months, and had heard NOTHING from the main office, so he simply does his job and collects the checks. the company cellphone and VPN accounts still work, and HR still is paying him and covering insurance.

    Being invisible is a good thing at times.

    --
    Do not look at laser with remaining good eye.
    1. Re:And that is an advantage... by Anonymous Coward · · Score: 4, Funny

      I'll give you one better.

      I worked for a small (>200 person)l print shop in the midwest. We were bought up by one of the regionals as a 'future projects' plant. A year later the parent company merged and then right after that the merged company merged with another huge company. There were layoffs and plant-and-office closing all around us but we were untouched. Ten years and a half-dozen buyouts later they passed around a sheet at the plant. We were supposed to fill in our name and position. I wrote down IT. That day I got a call from a very worried regional IT manager. Seems I was supposed to report to him for the last five years, but he had never heard of my plant. Long story short, I was suddenly promoted three levels with a nice, fat raise and given the keys to every sales office and plant in the state. Over lunch that fall I was told that my invisibility had saved me from a round of savage layoffs but it had also prevented me from getting about $20,000 in extra pay.

  20. Working from home == invisible by mejustme · · Score: 5, Interesting

    I'm a software developer working remotely from home for many years now. About a year ago, between 2 and 4pm, I received several "congratulations" by e-mail. I was confused. Turns out they had a special lunch meeting in the board room where I was awarded a prize for some work I'd completed earlier in the year. Problem is, no-one remembered to invite me to the meeting, and while several people were on the conference line, no-one thought to ask if I was on the line.

    I'd still rather work from home versus commuting to a cube farm, but note it does present some challenges since people can easily forget to include you in meetings, decisions, conversations, etc.