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Judge Dismisses 'Other OS' Class-Action Suit Against Sony

An anonymous reader writes "You may recall that in early 2010, Sony decided to roll out an update that would remove the ability for PlayStation 3 owners to install a different operating system on the console, citing security concerns as the reason. Geeks and Linux enthusiasts were outraged at the move, particular since the "Other OS" functionality had been advertised as a feature of the PS3. A class-action lawsuit was soon brought against Sony. Many of the initial claims were thrown out, and now, a federal judge in California has granted Sony's motion to dismissed the lawsuit, saying, 'As a matter of providing customer satisfaction and building loyalty, it may have been questionable. As a legal matter, however, plaintiffs have failed to allege facts or articulate a theory on which Sony may be held liable.' Here's the full text of the order (PDF)."

24 of 403 comments (clear)

  1. And the USAF by eldavojohn · · Score: 5, Informative

    Geeks and Linux enthusiasts were outraged at the move ...

    And the United States Air Force.

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    My work here is dung.
    1. Re:And the USAF by Anonymous Coward · · Score: 4, Informative

      They didn't care too much, Sony rolled out a firmware just for them anyway.

    2. Re:And the USAF by poetmatt · · Score: 5, Informative

      methinks you forgot the reality of your statement: they rely on having linux on them (which, no, just having custom firmware will not fix because the removal of otherOS also means it's not legal to flash custom firmware), but also because they rely on PS3's having linux on them for hardware replacement.

      From the air force on this exact issue, and why you, sir are the one who is not at all bright:

      "We will have to continue to use the systems we already have in hand," the lab told Ars, but "this will make it difficult to replace systems that break or fail. The refurbished PS3s also have the problem that when they come back from Sony, they have the firmware (gameOS) and it will not allow Other OS, which seems wrong. We are aware of class-action lawsuits against Sony for taking away this option on systems that use to have it."

    3. Re:And the USAF by Anonymous Coward · · Score: 5, Informative

      Yeah, uh, you do realize that the techdirt article you linked to is from May 2010, RIGHT? The quote from the USAF is even older than that. A cursory search shows plenty of info indicating that the USAF is in fact running clustered PS3s/linux - and is getting special treatment from Sony. Here's a link (out of many) with more recent information on the matter:

      http://www.itworld.com/hardware/141994/air-force-launches-supercomputer-made-ps3s

    4. Re:And the USAF by Anonymous Coward · · Score: 5, Interesting

      Why would you want access to the PS3's GPU? It sucks. You can do better on a AMD's Llano platform for half the cost of a PS3. I wouldn't doubt the Radeon 6310 in the E350 has more computational power then a PS3, SPUs included. It will also have more RAM and use a fraction the energy.
      By the way - I'm a ex-games programmer with 17 years in the biz, four of them programming the PS3 so I know of what I speak. The PS3 has 6 pixel quad pipes for a total of 24 ALUs running at 550MHz. The HD6310 has 80 total pipes running at 500MHz.
      The PS3 GPUs can't do double float math either. I'm not sure about the 6310.

    5. Re:And the USAF by Migraineman · · Score: 5, Insightful

      That's the beauty of software these days. You purchased the hardware, which you have in your possession. You didn't purchase the software. You purchased a "license" to the software. Sony is still providing you with software, albeit in updated form. They fixed a bunch of bugs, and added new "features." What's not to like?

      This is the fundamental problem with software "sales" as they currently exist. They're a hybrid sale/license, such that the laws associated with sales and licenses don't really apply well. The software industry hops to the side that benefits them the most. Oh, you want to sell your copy of SuperMetalHaloBrothers ? Sorry, you *licensed* the software, and the license is non-transferrable. Oh, your kid munged your CD for SuperMetalHaloBrothers and, since it's licensed, you'd like to just get replacement media? Sorry, you *purchased* the item and you'll need to re-purchase it because the original item was destroyed.

    6. Re:And the USAF by berashith · · Score: 5, Funny

      I am sure that is a great comment, but as soon as I saw a big block of text that started with "blah blah EULA", I just scrolled right past.

  2. Apparently... by Anonymous Coward · · Score: 5, Interesting

    Courts don't think false advertising is against the law anymore

    1. Re:Apparently... by jandrese · · Score: 4, Insightful

      The shrinkwrap agreement on the PS3 says they can change anything they want about the device at any time.

      Sony didn't advertise the OtherOS feature after they removed it, so trying to get them on false advertising is a stretch.

      I think the upshot is that you agreed to the EULA, and the EULA said Sony can do this, so the Judge doesn't see what leg you have to stand on. It was unpopular, but they didn't break any law. This is actually an important test for EULAs, since normally removing functionality from a device after the sale would cause legal problems, but the EULA prevented that.

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      I read the internet for the articles.
    2. Re:Apparently... by abigsmurf · · Score: 4, Insightful

      That would be all well and good... Except Sony never really marketed the feature. A few odd quotes from Sony and some more detailed spec sheets from tech shows mentioning it are not in themselves marketing. It was never treated as a core feature by Sony and certainly wasn't marketed as such, the vast vast majority of users didn't know anything about it.

      Then there's the fact you were and still are able to use the Other OS feature on PS3s, you just can't update it (which means no PSN and a restricted library of games you can play). Courts accept that products can have limited lifetimes when it comes to support and Sony are more than entitled to release games for the PS3 that customers can't play on certain console configurations. The most obvious example of this would be PS Move only games. If you want to play those, you have to hand over more money for the Move kit and have to possibly mess around with your AV setup which was fine up until then.

      A convincing argument for both of these wasn't presented to courts and ultimately it's the courts who decide if there's a case to answer for.

    3. Re:Apparently... by mark-t · · Score: 5, Insightful

      I think that the point is that they advertised the OtherOS feature *BEFORE* they removed it... and then they removed it, effectively making a form of bait-and-switch for people who had already bought one with the expectation of that capability.

    4. Re:Apparently... by mabhatter654 · · Score: 5, Insightful

      How about the Brits? Sony used the ability to run Linux as a " computer" to get a reduced import tariff versus an "electronic toy". Does Sony get to pay the back taxes now???

  3. wow by Anonymous Coward · · Score: 5, Insightful

    just wow.

    2015. Sony releases the PS4. Sony releases an update for the PS3 which removes all remaining functionality. When the console is turned on, the message "Buy a PS4!" is displayed. No games will play.

    And now it's legal!!!

    1. Re:wow by TheGratefulNet · · Score: 4, Insightful

      as much as I hate saying this, if you buy sony products, you have only yourself to blame.

      sorry, but it really is true. you find the devil and you are surprised that the devil gets johnny law to do his bidding?

      come on, guys. stop funding sony! they make NOTHING that you absolutely must have. not a thing. and they have a long track record of evil-doing.

      what' it gonna take for kids today to stop buying sony?

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      "It is now safe to switch off your computer."
    2. Re:wow by Anrego · · Score: 4, Insightful

      what' it gonna take for kids today to stop buying sony?

      Geeks.. I suspect this has been done. Everyone else, it's going to take something that actually hurts them.

      Don't forget, Sony hasn't done anything that would really piss off the general population. Sony gets on our nerves because the areas they are evil in are highly visible to us, but to the average user, non-issues.

      Lest we forget, most users have never heard of the OtherOS feature, didn't care about DRM being installed on their computer (probably amazed it could fit in there with all the other crap they probably had running), and their biggest concern when their credit card info and personal details got stolen was "when can I play games again!".

      Even with the relatively high geek/gamer crossover, I suspect that even if every user who could define in a sentance what the OtherOS thing was about immediately boycotted Sony.. it wouldn't even register as a blip in the profit statements.

  4. Car analogy by Nidi62 · · Score: 5, Interesting

    Would the judge have come to the same conclusion if a car manufacturer released a mandatory update that removed cruise control?

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    The only thing necessary for evil to triumph is for it to be pitted against a slightly greater evil
    1. Re:Car analogy by Caerdwyn · · Score: 5, Informative

      If you RTFPDF, an automotive analogy is, in fact, cited in the case. Here, let me get that for you...

      • "With the exception of the “Unjust Enrichment” claim discussed further below, all of the counts are based on plaintiffs’ fundamental contention that it was wrongful for Sony to disable the Other OS feature, or, more precisely, to put PS3 owners to the “Hobson’s choice” of either permitting the Other OS feature to be disabled or forgoing their access to the PSN and any other benefits available through installing Firmware Update 3.21. Plaintiffs offer an analogy: “if Toyota disabled the battery feature in its hybrids and forced owners to use only gasoline, it would not matter whether the auto’s warranties had expired.” Opposition at 1:8-9. In plaintiffs’ view, it should be self evident that, “A manufacturer cannot unilaterally take away a fundamental feature of a product after that product has been sold to a consumer – regardless of whether the warranty is still in effect.” Id. at 1:9-11."2

      But the judge said it's a flawed analogy (as most automotive analogies are):

      • The flaw in plaintiffs’ analogy is that they are claiming rights not only with respect to the features of the PS3 product, but also to have ongoing access to an internet service offered by Sony, the PSN. A somewhat fanciful, but more apt, analogy would be if Toyota sold hybrid vehicles with an advertisement campaign touting that Toyota owners would have access to a recreational driving facility, a no-speed limit amusement park for cars. Then, at some time thereafter, Toyota instituted a rule that its hybrids would not be permitted in the park unless the owners allowed the battery feature to be disabled. In those circumstances, Toyota hybrid owners who declined to authorize disabling of the battery feature would still have fully-functional hybrid vehicles, capable of running on an electric motor or a gasoline engine, as appropriate under the conditions. Similarly, PS3 owners who declined to install Firmware Update 3.21 still have fully-functioning devices, capable of either being used as game consoles to play games on optical disks, or as computers, with the Other OS feature.

      So, what the judge is saying is that this isn't really about Other OS. It's about access to PSN, and that linking access to PSN to disabling Other OS is legal. That doesn't make it ethical, but this is a court not a church. He has to rule on matters of law not emotion.

      For what it's worth, I think that Sony was slime for doing what it did (as they are for many other things that they have done... rootkits, not giving a damn about customer security, etc.), and it will be a cold day in hell before I buy a Sony product or fail to advise others to not buy any Sony product, but IN THIS CASE they didn't run afoul of the law. I also think that it's vastly preferable that judges wield their powers objectively rather than emotionally, because otherwise a racist or homophobic or nationalist or otherwise reprehensible judge would be completely able to get away with imposing their emotion as law.

      I also hope that some of the shrill voices here are never allowed to sit on a jury, because if they are, they would surely decide the case based upon who they liked and hated rather than on the facts and guilt-or-innocence. Mob-think is not a suitable substitute for law or rationality.

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      Everybody gets what the majority deserves.
  5. This didn't pass in Finland by Picardo85 · · Score: 4, Informative

    In Finland Sony lost this battle and were judged to pay damages to everyone with the 1st gen PS3s that were affected.

  6. Okay Okay Okay I've Got It! by eldavojohn · · Score: 5, Funny

    Sony Marketing Executive: Okay all we're going to do is advertise that the Playstation 4 can play the games from any system ever made.
    Sony Engineer: But that's not true ... well, I mean it could technically run some sort of emulator for each system if it existed but ...
    Sony Marketing Executive: Shut up, we just announce after the launch that this functionality was disabled because of "security concerns."
    Sony Lawyer, Son of Satan: I can work with that.

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    My work here is dung.
  7. judge's logic by bcrowell · · Score: 4, Insightful

    You can see the judge's logic on p. 5 of the order. He says users had the option to refuse the software update, keep running Linux, and stop using PSN. "Nothing in plaintiffs' factual allegations or their arguments is sufficient to support a conclusion that Sony has any obligation to maintain the PSN in operation indefinitely." This seems strange to me. When you buy a PlayStation, part of what you're paying for is access to PSN. Of course nobody expects PSN to be operational in 100 years, but neither does anyone expect PSN to be permanently shut down one hour after they buy their PlayStation.

  8. Re:New EULA - void rights to class-action lawsuits by eddy · · Score: 4, Informative
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    Belief is the currency of delusion.
  9. Re:Huh? by Anonymous Coward · · Score: 5, Informative

    Read the ruling. What it boils down to is that, even though PSN + Other OS were both advertised features, there is no guarantee that PSN will exist indefinitely. And, the court acknowledges that it is at Sony's discretion. Because you have the choice of installing firmware 3.21, or not, Sony hasn't violated their original agreement to provide Other OS functionality.

    It's not very complicated, in fact it's downright easy to read, and fairly well articulated at that..

    If Sony had disabled Other OS without a user's choice, they would be paying some large settlement costs right now. As it is, they only pay their lawyers to defend against an obviously weak case.

    Sorry, that's just how it is.

  10. Won't Somebody PLEASE Think About the Carriers! by eldavojohn · · Score: 4, Funny

    In a big bureaucracy like the military, I assume everyone now knows that buying anything other than traditional computer equipment is going to be a significant carrier-limiting move.

    "Several Nimitz Class Aircraft Carriers were rendered immobile after a large acquisition of non-traditional computer equipment on Tuesday by the USAF ..."

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    My work here is dung.
  11. This is silly by symbolset · · Score: 4, Interesting

    Microsoft takes features out of their software the second Tuesday of every month. It's called "Patch Tuesday". That most people didn't want those features is irrelevant: some people did. That the features can be quite important is told by the fact that major enterprises employ teams to "vet the patches" against their golden images and designated sacrificial customers so they can avoid the ones that break critical infrastructure until the software that relies on the features can be upgraded, modified or replaced. Microsoft has no choice but to remove these features since they're also vulnerabilities that lead to compromise of the computer. In the best case these vulnerabilities can be considered poor design choices. In the worst cases like AutoRun they're just stupid.

    Retail Windows users are on their own, and are typically divided into types: auto-update and no-update. The auto-update crowd have become used to some portion of their environment going dead now and then and waiting for their software vendor to issue an update - even if it's in the software library that interacts with the driver that drives the solenoid that opens their cash register drawer. The no-update crowd have become used to being very careful opening emails and clicking links and resigned to rebuilding their PC once a year when it's become too crap-infested to work at all. Neither set sees Windows as a reliable platform for home or small business use but what are they going to do? They don't have an IT team to keep them safe and can't afford one. Most of them would prefer their PC work more like their iPhone or Android phone, their iPad or Android tablet. But they don't sell something like that at BestBuy, Walmart or Staples yet.

    I never held much hope the courts would find against Sony in this. It's probably legal. Wrong or right is a complete other thing. By keeping it in play for so long the suit has put it in the public eye that Sony will defend to the death their right to sell you a major software feature and then take it back. And that's the lesson we should all take away from this. It's a cultural thing. In Japan noone would question this at all. Sony is Japanese. The Japanese have great respect for authority, even corporate authority. They're not going to understand why we think this is not OK. Sony thinks this decision benefits their corporate brand, not diminishes it because it "proves they were right" - and there's nothing we can say to them that will counter this estimation because the concept is so alien they can't understand it.

    I feel sorry for those affected of course, but that's not me. I don't own any Sony stuff. For fifteen years what the Sony brand means to me is "a thing that doesn't work with your other stuff." I was never in any danger of being impacted by this issue. See, I'm a "progressive" guy, and when I'm considering buying a new thing I look at both whether it is designed with open standards so it works with the things I have - but more importantly, will completely work with the amazing things I'm going to have after they've been invented and produced in the future. Sony doesn't pretend to offer that, so they don't get my money. I do like Samsung though - for now.

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    Help stamp out iliturcy.