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Google Wallet Stores Card Data In Plain Text

nut writes "The much-hyped payment application from Google on Android has been examined by viaForensics and appears to store some cardholder data in plaintext. Google wallet is the first real payment system to use NFC on Android. Version 2 of the PCI DSS (the current standard) mandates the encryption of transmitted cardholder data encourages strong encryption for its storage. viaForensics suggest that the data stored in plain text might be sufficient to allow social engineering to obtain a credit card number."

54 of 213 comments (clear)

  1. Not tooo worried about this one by bobwrit · · Score: 4, Informative

    At least it's not storing, oh say, your login details in plain text... which certain(*cough* Sony) companies do. The details that it stores aren't anything that can be actually used to formally break into an account(yeah, sure, it can be used for stalking purposes/phishing, but that's almost always a vulnerability).

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    1. Re:Not tooo worried about this one by Anonymous Coward · · Score: 3, Informative

      Sure, mr. Apple Fan, storing the same last 4 digits that are printed on every receipt is a security nightmare. Google is EEEEVIL. EEEEEVIL, I tell you!

      "Way to spin it" is what article summary and headline do.

    2. Re:Not tooo worried about this one by Fritzed · · Score: 4, Informative

      One important difference is that in the credit card industry there are published rules that you must comply with called the Payment Card Industry Data Security Standard (PCI-DSS), or in the case of an application, Payment Application Data Security Standard (PA-DSS). If TFA is accurate, then Google Wallet is not following the PCI guidelines.

      However, it is worth noting that even if they ignore all of the best practices, they are probably technically in the clear right now. Mobile Applications are currently exempted from PCI and PA enforcement pending an update to the rules. As they are currently written, they acknowledge that they were not designed with mobile devices in mind. Mobile payment application developers are encouraged to follow the general guidelines of PCI, but they are somewhat left to their best judgement.

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    3. Re:Not tooo worried about this one by unapersson · · Score: 4, Informative

      The passwords were *cough* hashed. I suppose that's a kind of plain text.

    4. Re:Not tooo worried about this one by abigsmurf · · Score: 2

      Except Sony hashed the passwords, encrypted the CC info and didn't store the security codes.

      How long has it been and people are still spreading the "ZOMG PASSWORDS IN PLAIN TEXT!!" rubbish?

    5. Re:Not tooo worried about this one by History's+Coming+To · · Score: 4, Interesting

      My bank stores my password in plain text. It's clearly not even hashed as they only need (eg) the third and fifth characters to give me access. I queried this with them and the person couldn't understand what I meant, and I wasn't allowed to talk to anyone who might understand for "security reasons". Interesting policy.

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    6. Re:Not tooo worried about this one by InsightIn140Bytes · · Score: 4, Insightful
      That's not the only data stored in plain text in a freaking SQLite database.

      But the apps' SQLite databases resident on the Android phones included credit-card balance, limit, expiration date, cardholder name, and transaction locations and dates -- information that viaForensics says could be used, for example, as a way to social-engineer the actual credit-card account from the cardholder.

      That is just bad security from so large company that is trying to get everyone to use their mobile payment platform. You really shouldn't give them a pass on this just because they're Google. They need to be held to same security standards as everyone else.

    7. Re:Not tooo worried about this one by MancunianMaskMan · · Score: 2

      My bank stores my password in plain text. It's clearly not even hashed as they only need (eg) the third and fifth characters to give me access.

      no they do encrypt it but they encrypt each letter seperately!

    8. Re:Not tooo worried about this one by anonymov · · Score: 2

      > Whatever hashing/salting/encrypting technique that can be used safely store passwords can be repeated to safely store individual characters instead.

      Yeah, it's totally alright, because it only lowers complexity of brute-forcing from N^M to N*M (where N is number of characters in password's allowed alphabet and M is length of password).

      And if they hash pairs of characters instead, then it's (N^2)*M/2 for non-intersecting pairs and N^2+N*(M-1) for intersecting.

    9. Re:Not tooo worried about this one by NeutronCowboy · · Score: 2

      Hey, you're late to your Google bashing. Don't let that happen again.
      A) It's called PCI compliance. They are PCI compliant. Whether the standard is a good one is a different question.
      B) A more detailed description of the problem is here: http://slashdot.org/comments.pl?sid=2576938&cid=38397406 Please compare and contrast with how Microsoft is approaching the problem.

      --
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  2. NFC by anchovy_chekov · · Score: 5, Funny

    No Fucking Clue?

    1. Re:NFC by CodeReign · · Score: 2

      Nearfeild communication 1-4 cm transmission devices. Like pay pass.

  3. Stupid headline by Ultra64 · · Score: 5, Insightful

    "Stores Card Data In Plain Text"

    isn't quite the same thing as

    "suggest that the data stored in plain text might be sufficient to allow social engineering to obtain a credit card number"

    1. Re:Stupid headline by Anonymous Coward · · Score: 2, Informative

      RTFL: "The much-hyped payment application from Google on Android has been examined by viaForensics and appears to store some cardholder data in plaintext."

    2. Re:Stupid headline by Anonymous Coward · · Score: 5, Informative

      Neither statement is completely clear, but as I see it Google Wallet is storing (some) data about the card in plain text, which may be enough for anyone that discovers it to obtain further details about that person and their card from the financial institution via social engineering.

      To me this means if you lose your phone, it may have enough information on it to enable the finder to then get your credit card details through social engineering.

    3. Re:Stupid headline by stephanruby · · Score: 5, Informative

      Also it cites the PCI standard, but that applies only to a full credit card number that has been transmitted already.

      In this case, it only keeps the 4 digits of the card number and the expiration date in plain text on your own phone. It's not bad compared to a regular wallet that will keep the full credit card number, the expiration date, the full name, and the verification code as well, all written in plain text on some flat piece of plastic.

    4. Re:Stupid headline by Nick+Ives · · Score: 3, Insightful

      Oh, so this is on a users phone? (Yea I didn't read FTA).

      If so, this is right up there with the previous scandal about Android keeping passwords in plaintext. In that case you had to be root to gain access them, meaning whether or not they were stored as plaintext would be a moot point. If you're root, then surely you can do anything including invoke any methods used for decryption. Same goes for this.

      --
      Nick
    5. Re:Stupid headline by phantomfive · · Score: 2
      The following is the data listed by the article as being stored in plain text:

      [data] such as a cardholder's name, transaction dates, email address, and account balance

      Maybe enough for social engineering, probably not.

      --
      "First they came for the slanderers and i said nothing."
    6. Re:Stupid headline by kwark · · Score: 2

      The plain text stored passwords and the card details are not really comparable.
      The plain text passwords for certain services have to be unlocked at boot to make these services function, they have to be kept open for background use even the phone interface might be locked (just like the home dir). The card details can be kept encrypted at all times except when actually being used, which should always happen interactively.

    7. Re:Stupid headline by AmiMoJo · · Score: 2

      That's why it is important to report it lost as soon as possible.

      Lost credit card statements are worse as if intercepted in the post because you won't even realise it until it has been missing for a few days.

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    8. Re:Stupid headline by neokushan · · Score: 3, Insightful

      I'm curious as to what social engineering technique could be used to find a card number? I have never seen a website that will reveal credit card info as anything other than **** **** **** 1234, nor have I ever heard of a bank that will give out your number over the phone. The only thing they ever do is post you out a new card and disable the current one.

      Seriously, phone up your bank and say "Hey it's Mr Smith here, I left home without my card today and I absolutely must buy this cute thingymabob on the internet, I know the last 4 digits are 1234 but that's it - could you help a brother out?" and see what happens. Then there's the CVN which shouldn't be stored in ANY payment system - except maybe the card authenticator themselves (i.e. Visa/Mastercard).

      --
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    9. Re:Stupid headline by Splab · · Score: 4, Insightful

      If I have your mobile phone with access why would I bother trying to get to your creditcard when I can get pretty much anything I want - it has access to E-mail, SMS, friends and family.

      I could just try and grab all your passwords, getting to your online email client before you do I can probably change settings enough for you to be unable to quickly recover anything. From that point I can start initiating scam mails at your friends and family.

      Having a credit card number is only useful for a limited time; having access to all your personal data will enable an attacker to keep stealing.

    10. Re:Stupid headline by WrongSizeGlass · · Score: 4, Insightful

      I'm curious as to what social engineering technique could be used to find a card number?

      The target is not the bank or credit card company - it is the owner of the phone ... and remember, it doesn't have to work often (or on /.ers):
      - Someone with malicious intent gets your Google Wallet info from your phone (either via malware or acquiring your phone).
      - They contact the owner of the phone claiming to be from one of the stores that is listed in the plain text Google Wallet transaction history.
      - They tell the owner of the phone that their records show that your Google Wallet was charged <insert excessive amount here by moving the decimal two places to the right> and surely that amount is not correct.
      - They blame the error on the new payment technology (e.g., "they still haven't worked all the bugs out", etc).
      - The remind the owner of the phone to pay close attention to their next statement just in case this happened with any other retailer.
      - They tell the owner of the phone that they need the CC# and CCV to issue the credit because "they don't store that information for security reasons".
      - If they've played their role correctly the owner of the phone may provide the requested information.

    11. Re:Stupid headline by um...+Lucas · · Score: 2, Insightful

      Phone call:

      " hi this is the chase anti fraud department. We've noticed some suspicious activity on your account. Can you verify if you initiated the following charges? Oh you did that's great. I just need to verify if you're in possession of your card right now. Can you please read the 16 digits off the front of it for me?"

      I wouldn't fall for it. You and most slashdotters probably wouldn't either. But rest assured there are still millions who would. Those same people who go clicking every link they find in their emails, I'm sure a few of them would succumb to this sort of attack. Letting the their get enough information about you so that they can sound like the should have this info is a bad thing.

      I'll jump on the band wagon that says this is incredibly irresponsible. Especially if it's tri that the program is x"protected by a PIN". The developers recognized that the program stores and accesses vital data, but didn't take the next step of insuring access too all of its data would be blocked without that pin.

      Oh that's right. It's safe because only someone with root access can access it. Even though rooting an android phone is hardly rocket science. (that last statement is conjecture since I no longer use an android)

    12. Re:Stupid headline by swillden · · Score: 2

      Oh, so this is on a users phone? (Yea I didn't read FTA).

      If so, this is right up there with the previous scandal about Android keeping passwords in plaintext. In that case you had to be root to gain access them, meaning whether or not they were stored as plaintext would be a moot point. If you're root, then surely you can do anything including invoke any methods used for decryption. Same goes for this.

      Root access is also required for this attack. Without root, a person with your phone can't get the unencrypted data. Rooting the phone via normal means (i.e. not exploiting some other security defect) will wipe the data.

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    13. Re:Stupid headline by Sloppy · · Score: 2

      If you're root, then surely you can do anything including invoke any methods used for decryption

      On your laptop, if someone steals it while it's turned off, they can do anything they want, including becoming root, and they still don't get to read any of the files in your home directory without the [LUKS|truecrypt|whatever_you're_using] decryption key. Having both root and physical access isn't enough unless they manage to get the system while it's already up.

      "Invoking the methods used for decryption" is pointless unless you have they key to pass to those methods.

      Sensitive data (or maybe just everything) on phones should be handled that way too.

      Personally, I wouldn't put the burden for that on a "wallet" type application; it should be part of the OS itself, at the device level (or possibly filesystem level). AFAIK Android doesn't yet use encrypted devices or filesystems, so flaming the wallet itself might not be perfectly appropriate. But the flaming system as a whole? Sure, especially if it's going to be marketed as a payment system. And especially since we all know the kernel it uses is already very capable of doing this stuff, out-of-the-box.

      It just goes to show how far these handheld PC OSes still need to come, before they catch up to reasonably modern expectations for a PC.

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    14. Re:Stupid headline by PGGreens · · Score: 2

      I tried contacting them a bunch of times, but they never answer their phone...

  4. Bitcoin is more secure than ACH by Todamont · · Score: 3, Funny

    Bitcoin uses encrypted wallets which are not linked to your name or address. It is the strongest computer in the world and it supports p2p DNS through namecoin. It is much more secure than online banking with ACH, and much harder to usurp than centralized BIND servers. Plus they won't print 1,000,000,000,000 of them this year.

    --
    Kharma is like a boomerang. Mine is broken.
    1. Re:Bitcoin is more secure than ACH by Capitaine · · Score: 2

      "HAL, would you please let me open my wallet?"

    2. Re:Bitcoin is more secure than ACH by cvtan · · Score: 3, Insightful

      I'm sorry, Dave. I'm afraid I can't do that...

      --
      Sorry, but gray text on gray background is making my eyes bleed.
    3. Re:Bitcoin is more secure than ACH by Nimey · · Score: 2

      Because the common person doesn't know anything about Bitcoin, hence there's no trust. Trust is of paramount importance in any monetary system.

      --
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  5. No kidding. by SeaFox · · Score: 5, Insightful

    viaForensics suggest that the data stored in plain text might be sufficient to allow social engineering to obtain a credit card number.

    Correct me if I'm wrong, but isn't social engineering the art of tricking people into giving information or access they wouldn't normally? If the security is breached through human gullibility I don't see what method of storing the data is going to protect against that, unless it's storing it where nobody but PCs have access to it and no humans have access to said PC's.

    I can socially engineer the card holder to give me their card info and you can't encrypt against that.

    1. Re:No kidding. by geminidomino · · Score: 3, Insightful

      I think the point being that if you can trick someone into giving you a file that they don't know contains their credit card number in plain text, unlike giving you the card number directly, they don't even know what you have.

    2. Re:No kidding. by caladine · · Score: 5, Insightful

      I think the point was that it makes it easier to pull off the "social engineering" if you have access to information only privileged parties should have. They should still be encrypting the locally stored data, and it's just lazy not to.

    3. Re:No kidding. by Jah-Wren+Ryel · · Score: 4, Insightful

      You are only seeing the little picture. The idea is that if someone can get ahold of this data (like say they snatch your phone) then they can use that data to trick you into believing that they are someone trustworthy, like a rep at your bank.

      For example, they get your payment transaction history and then they call you up - tell you your transaction history as a means of authenticating themselves as someone who works for your bank and then get you to disclose your online banking username and password, at which point they empty your entire savings account.

      --
      When information is power, privacy is freedom.
    4. Re:No kidding. by Anonymous Coward · · Score: 2, Insightful

      Wouldn't you be kind of suspicious if your phone gets snatched and suddenly someone calls you up about your Google Wallet account?

      Credit card transaction data is not that hard to get by just going through someone's trash too. This isn't really a new problem.

    5. Re:No kidding. by SeaFox · · Score: 2

      You shouldn't trust they are who they say they are if they call you anyway. Lots of people throw out old bank statements without shredding them, and even if they did with their bank statements collecting enough random receipts all paid with the same debit card would give you enough transactions for a time period to make you sounds official. You should request to call the bank back about the matter and then dial them yourself -- from a known general customer service number for the institution, not a direct number the caller might give you.

    6. Re:No kidding. by JWSmythe · · Score: 5, Funny

      Wouldn't you be kind of suspicious if your phone gets snatched and suddenly someone calls you up

          That'd be a really cool trick.

      --
      Serious? Seriousness is well above my pay grade.
    7. Re:No kidding. by JWSmythe · · Score: 4, Funny

      It all depends on your definition of social engineering. I find the best results come with a $5 wrench and a few minutes in an alley. People become very cooperative to anything you ask for.

      --
      Serious? Seriousness is well above my pay grade.
  6. Nothing to see here, move along... by Anonymous Coward · · Score: 5, Informative

    It stores the last 4 digits of the credit card, so you know which card was used in your google wallet. My telephone company does this, as does paypal if I remember correctly. Whilst it may not be stored easily in plain view of anyone, I think someone breaking into either of those accounts would be more likely than someone first stealing my phone, rooting it then access the sqlite DB.

    To be honest, I am more afraid of my local 7/11 employee who swipes my credit card every day in plain view when I buy milk, newspaper and mamma noodles. I think even some POS systems display the card number on their terminal screen!

    These days, I think most credit cards have secondary verification systems in place so even if someone did get my card number, it would be very difficult to use. I already have a hard enough time booking airline tickets online and trying to remember what my Verified by Visa password is. Stupid story and I read somewhere that even some stupid phone provider in the US (Verizon maybe?) has delayed the sale of the Nexus because of this.

  7. Social Engineering by asdbffg · · Score: 5, Funny

    Caller: Hi, I'm calling from... er... Google... and it says here in this text file that you have a credit card number on file with us. Is that right?

    Victim: Yes, that's right.

    Caller: Cool. Would you mind giving me that account number so I can verify your identity?

    Victim: Let me get my card...

    1. Re:Social Engineering by sidthegeek · · Score: 2

      Victim: Funny, this guy with a Nigerian accent called me yesterday and said the same exact thing! Well, here you go... *reads number loudly into cellphone in a public area*

    2. Re:Social Engineering by hawguy · · Score: 3, Insightful

      I think it goes more like this:

      Caller: Hi, this is Judy from Visa. We have reason to believe that your credit card number has been stolen, do you have the card in your possession now?

      Victim: Yes

      Caller: Can you verify that the last 4 digits are 1234?

      Victim: Yes, that's my card

      Caller: Can you verify the answer to your security question?

      Victim: My mother's maiden name is "Cartwright"

      Caller: yes, that is correct, thank you for verifying your identify. Our system has detected $17,372 of fraudulent charges on your card. but don't worry Mr Smith, we can immediately block the card and reverse the charges. We'll just need to you read the full 16 digit card number and security code so we can get started.

      Many people will fall for the scam - the caller obviously knows the last 4 digits of their card number and their security question. (which, of course they don't, but it sounds like they do), so they must be legit.

    3. Re:Social Engineering by tagno25 · · Score: 2

      Last 4 digits and issuer are printed on most receipts. Sometimes even the name and expiration date are printed.

    4. Re:Social Engineering by L4t3r4lu5 · · Score: 3, Interesting

      I don't answer the questions. I say "I'll save us both some time. If this is a sales call, I'm not interested, and you should remove my details from your marketing list. If there is an issue with my accounts, I'll call the number on my bank statement, because frankly I don't trust cold callers. Which is it?"

      They seem quite accommodating. They've done their job by contacting me, and I avoid all social engineering attacks.

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  8. It's the last 4 digits by hawguy · · Score: 5, Insightful

    From TFA:

    While Google Wallet hides the full credit-card account number, the last four digits reside in plain text in the app's local SQLite database.

    The same last 4 digits that are printed on your credit card receipts and show up as plain text on many web sites that store credit cards.

    Doesn't seem like a big deal - people should know better than to give their card number to someone that has the last 4 digits of their card number since they could have gotten them anywhere. (or just guessed - send a spam email to 10 million people with a randomly generated 4 digit number, and you'll have guessed right for 1000 of those people.)

  9. And so? by Cyberax · · Score: 5, Insightful

    And so what? Your phone must be able to decode the stored data, so it must somehow acquire decryption key.

    That means that this decryption key must be transmitted over the network or stored on the device itself. And if it's stored on the device, then the whole encryption scheme is nothing more than complex obfuscation.

  10. Re:So what? by hawguy · · Score: 2

    So what if it's stored in plaintext on the phone itself? What matters is what's transmitted off of the phone.

    I think it matters because if someone's phone is lost or stolen (or infected by malware) they don't want the card number to be stolen.

  11. For when you are too lazy..... by Anonymous Coward · · Score: 4, Informative

    to even follow the link and lookup the summary..... here it is:
    - A fair amount of data is stored in various SQLite databases including credit card balance, limits, expiration date, name on card, transaction dates and locations and more.
    - The name on the card, the expiration date, last 4 card digits and email account are all recoverable
    - [Fixed in Version 1.1-R41v8] When transactions are deleted or Google Wallet is reset, the data is still recoverable.
    - The Google Analytic tracking provides insights into the Google Wallet activity. While I know Google tracks what I do, it’s a little frustrating to find it scattered everywhere and perhaps in a way that can be intercepted on the wire (non-SSL GET request) or on the phone (logs, databases, etc.)
    - [Fixed in Version 1.0-R33v6] The application created a recoverable image of my credit card which gave away a little more info than needed (name, expiration date and last 4 digits). While this is not enough to use a card, it’s likely enough to launch a social engineering attack.

    So it is as safe as anything else you use to pay stuff!
    Shit... it is easier to just swipe someone's credit card bill! ^^

  12. You know what else store CC numbers in cleartext? by HaeMaker · · Score: 4, Insightful

    My credit card.

    I'm going to steal someone's phone to get their credit card number? Why not take their wallet?

  13. I'm not defending Google but... by JohnnyMindcrime · · Score: 5, Informative

    ...I do work in security for a telecoms product manufacturer and maintainer and there are a HUGE number of companies out there that store credit card data in plain text.

    However, you cannot just look at that one particular issue to make a determination as to whether or not the data is secure - it's also about how the system on which that data is stored is isolated from the real world, what firewalling and access controls are in place to restrict who can get to that data, whether or not they update the systems regularly, etc. etc.

    This is NOT a security exploit, there's no report of any security hole that makes that data available to the rest of the world, unlike what happened to Sony - so some prespective needs to be put on this.

    Any wise company conducts regular Risk Assessments on their infrastructure to determine what potential security risks exists, how big those risks are and how much it will cost to fix it. In this particular case, it might be that using encrypted credit card information might entail having to upgrade very expensive applications to a later version, all of which will factor into the cost of fixing the issue. If Google has determined that the risk of an outside party getting to that data is extremely low, then they may not consider it worth the expense of the upgrade.

    Every company will do this, even Apple and Microsoft, and many of them do choose to adopt PCI (Payment Card Industry) guidelines on storing this kind of data correctly.

    It could be argued that someone stealing a file of encrypted credit card data from a company is a much bigger issue than someone (so far) not being able to steal unencrypted data from a company - so it's always wise to put some perspective around these kinds of statements.

    --
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  14. Re:Why is it a stupid headline? by WrongSizeGlass · · Score: 2, Informative

    The headline merely says the data is stored in plain text, which is true. There is no further implication made.

    It should say "Stores Some Card & Transaction Data In Plain Text".

    The headline was provocative and misleading because Google Wallet does not store the card number or CCV in plain text, both of which are considered the most important elements of card data.

    This type of plain text data storage - even if it is just exp date, transaction dates & amounts, etc - is irresponsible, but TFA also said they needed to root the phone and get past Android security and Google security layers. Of course, if someone targets this data via malware that uses an exploit allowing root access then we're talking a whole different kettle of fish.

  15. The storage is PCI-compliant, based on the article by Anonymous Coward · · Score: 4, Insightful

    Actually even if PCI does apply to the mobile app, based on the article the storage does meet the PCI storage guidelines, which are not as stringent as you might imagine. PCI actually does not require encryption of the credit card number as long as it is truncated to the last 4 digits. And cardholder name and expiration date may be plain text. This is explained on p. 8 of the PCI-DSS v2.0 spec, and in Requirement 3.4.

    That said, the plain-text storage is incredibly stupid, and any payment apps on a phone should go above and beyond PCI requirements. And apart from the storage, the rest of the data path needs to be examined to look for other unencrypted links.

  16. hey, it's their business model by nazsco · · Score: 2

    i mean, if it was encrypted, how the hell would they index it for search?!?!