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Banks Using Mobile Phone Usage To Gauge Credit Risk

Hugh Pickens writes "A new startup is revolutionizing the way financial service companies meet the needs of an estimated 2.7 billion people worldwide with a mobile phone but no access to formal financial services by developing sophisticated modeling software that can look at usage data from consumers' mobile phones and make predictions about credit risk. 'There's a vast market of consumers in countries like Brazil, China, India, and the Philippines who want access to financial services like credit cards, loans, or insurance,' says Jonathan Hakim, chief executive of Cignifi. 'But while they may have jobs, and some have bank accounts, there really is no credit history for them.' The way you use your phone is a proxy for your lifestyle say the developers. 'We're looking at things like the length of calls, the time of day, and the location you make them from. Also things like whether you top up [a pre-paid SIM card] regularly. We want to see how stable the patterns are. When you look at that, you can create these behavioral clusters that give you information about users' appetite for new [financial] products, and their ability to repay a debt.' Currently operating in Brazil, Cignifi doesn't plan to deploy the technology in the US. in the near-term. 'The business opportunity is so much bigger in Brazil, India, China, and Mexico, where you have around half a billion people in those four markets alone who have a mobile phone but no banking relationship.'"

31 of 196 comments (clear)

  1. The entire credit history thing is stupid by FreeCoder · · Score: 5, Insightful

    The countries listed, and where credit is not usual for people but mostly businesses (and only then for billing duration), have it more right than US. In the United Status people need to take loans just to build up their credit history, which is just useless costs. The only justified things for loans should be loans for starting businesses, houses and maybe cars. Living on credit for your everyday things is just stupid and bad for economy. And this also includes credit cards, even if you pay them back as soon as you get the bill.

    1. Re:The entire credit history thing is stupid by im_thatoneguy · · Score: 5, Informative

      I disagree. I live off of credit for day-to-day things for a very simple reason: my income is very consistent and infrequent (payday).

      I know how much money I'll have at the end of the month down to the penny. I also know that my credit card is due 1 month after the statement. So if I want to make a big purchase that I can't afford for instance I can buy it now and pay it off in up to 2 months interest free. My bank account usually has enough cash on hand to cover my monthly expenses but when it doesn't I use it to smooth out the discrepancies between my wants and my pay-dates. Why wait a week for pay-day when the credit card bill won't be due until the end of the month? It makes my income and my expenses both equally predictable instead of the haphazard day-to-day uncertainty of spending.

      As a result I've never paid a penny in interest, I've flown around the world on my miles and my bill paying is far more predictable and automated.

    2. Re:The entire credit history thing is stupid by Billly+Gates · · Score: 3

      Yep

      It is the reason our economy is so bad and Europe is dangerously close to going into a 1930s style depression.

      In the old days before deregulation there were usuary laws. You couldn't charge more than 6.5% interest by law! Can you imagine if they had that today? The financial industry controls too much of the worlds government to ever go back but it might be needed.

      If interest rates were capped at 6.5% you bet poor people would not be targetted and could get credit cards, prices would go down for used cars so they would be more affordable for smarter people who choose to save, and businesses could get lines of credit to hire again.

      Small business is still not getting loans to expand or pay existing payrolls. Why? Because they can charge FreeCoder and Billy Gates or some other smuch 28% interest instead!

      Sadly, the poor get targetted and never can get out. Prices then respond by going up so a car with 120,000 miles, no seat belts that work, and no shocks goes for $2500 where I live. Insane! But it all started when payday loan centers opened up. People got the $2500 with 75% interest etc. Not fair for savers like me who do not want to be robbed blank.

    3. Re:The entire credit history thing is stupid by hedwards · · Score: 4, Insightful

      The problem isn't the interest rates in that regards, the problem is that the spread is so large. If I have an account at a bank the typical interest these days is roughly 0.1% on most accounts I've seen. A quick look at average rates reveals that low interest cards average out at about 10.75%. So on average they're borrowing money from account holders for 0.1% and they're lending it for an additional 10.65%. There is some overhead involved, but people wonder why savings rates in the US are so low. 0.1% is 1.9% below the Federal Reserves typical inflation target.

      I don't agree with Ron Paul on pretty much anything, but the fact is that he's dead on when it comes to the harm that the Federal Reserve represents. Tax laws are nothing compared with the income redistribution that's resulted form the Fed purposely creating inflation and holding interest rates well below inflation.

    4. Re:The entire credit history thing is stupid by man_of_mr_e · · Score: 2

      That's ridiculous.

      First, you're saying that nobody should ever own a home. Because it's pretty much impossible for someone to buy a home with cash on a typical salary. It would take you 20+ years, and by that time your kids are gown and you don't need to own the house any longer.

      Interest is money created out of thin air? No, it's not. Interest is additional debt incurred, the money that pays it is still real money. The debt may be created out of thin air, but the money is not.

      That's like saying if you buy a comic book, and 30 years later sell it for $200, then you created inflation. No, it's just a change in price, not a change in the actual dollars.

    5. Re:The entire credit history thing is stupid by evilviper · · Score: 2

      So if I want to make a big purchase that I can't afford for instance I can buy it now and pay it off in up to 2 months interest free.

      Why don't you control yourself for a few months, save a little bit of that money, and then never need a credit card again?

      Sure, you're not paying interest (suposedly... every that I've heard say that before comes back with "Oh, except that one time, and the other time..."), but you could be EARNING interest on that money. Right now, Ally gives 0.8% on it's CHECKING accounts... more than any brick & mortar banks are giving on even their savings or 1year CDs right now...

      Plus, you'll be slightly less screwed when the unforseen happens. I've known bigshot software developers who behaved the same way, and when eventually losing their jobs for one reason or another, and not IMMEDIATELY finding a new job, find themselves broke and homeless, but with credit cards... destroying their credit, add still having the same problem of being broke and homeless. Leaves you worse off after, with bad credit making it impossible to find rentals even once you're back to work and making money.

      --
      Slashdot gets worse every day... Pipedot: News for nerds, without the corporate slant
    6. Re:The entire credit history thing is stupid by dgatwood · · Score: 3, Informative

      Maybe you should consider moving somewhere that doesn't massively gouge you on housing prices. The average new home costs about three years' salary in the U.S. unless you are in a major city. Even in smaller cities (in most states), you can get a fairly nice home for maybe 200 grand, which is only about 4 years at U.S. median income.

      Now I realize that you can't put 100% of your salary into a house, but assuming both of you work, it's hard to imagine not being able to save more than 10% of your combined total income every year.... That's how little you'd have to save for it to take 20 years (on average).

      --

      Check out my sci-fi/humor trilogy at PatriotsBooks.

    7. Re:The entire credit history thing is stupid by Runaway1956 · · Score: 2

      Don't be so sure about your position, there. "The debt may be created out of thin air, but the money is not." The United States has fiat money. The value of our currency is tied to nothing at all. The value of our money is purely whimsical. So long as people have faith in the currency, it is valuable. When faith begins to fade, it will have no value.

      Lest you have missed it, faith in the US currency is already eroding. Remember the oil embargo? Certain OPEC nations refused to accept US dollars for oil, instead demanding real assets, ie, gold. China is not the first nation to suggest that the "world currency" be changed from the US dollar. Look at exchange rates today. When I was in the service, ten dollars US money could buy a decent night out on the town in most of the world. Today, forget it. That ten dollars might get you two or three beers, in a real dive. It won't get you in the door of a decent restaurant or bar.

      --
      "Windows is like the faint smell of piss in a subway: it's there, and there's nothing you can do about it." - Charlie Br
    8. Re:The entire credit history thing is stupid by man_of_mr_e · · Score: 4, Insightful

      Are you serious? I don't know of any family of 4 that can save money on $50k a year. Rent, clothing, food, etc.. they'd be lucky to save $100 a year, much less $10k.

      Raising a family is expensive. Insurance alone can cost upwards of $500 a month. I think you're incredibly naive if you think that someone can put away 10% of their salary at that level.

    9. Re:The entire credit history thing is stupid by man_of_mr_e · · Score: 2

      A country can print more money, you and I as citizens cannot (legally) do so. Nor can the banks.

      A bank charging you interest does not create money out of thin air. You have to work to earn that money to pay that debt.

      If I say i'll break your knee caps if you don't pay me $1000, does that magically create $1000 out of thin air? No.

      There is a huge difference between the govenrment controlling it's supply of money and us who use that money.

    10. Re:The entire credit history thing is stupid by hedwards · · Score: 2

      That's not true at all. The reason people put their money to work is so that in the future they won't have to work. Inflation just screws over people who don't have enough money to invest in the stock market.

      Also, please stop spreading this FUD. The reason for a credit crunch is that people stop lending money. That's not going to happen with a negative or zero inflation scenario, the interest rates will typically rise to factor that in. Most recently we had a credit crunch because nobody felt safe lending money, people are always going to be willing to lend money if they can charge enough interest to make up for the opportunity costs and risk.

    11. Re:The entire credit history thing is stupid by Anonymous Coward · · Score: 4, Interesting

      He is serious, he suffers from the mentality that there's always *something* more you could do.

      He wants them to live like crap. Never do anything, sit in the empty living room with no tv or cable and absolutely never do anything that isn't tied to staying alive.

      You get about $1500 every 2 weeks on 50,000 a year give or take taxes. $900 rent because you're 19 with no savings and can't get a house loan, $300 for your $7K car with a $13K payment (because you have no credit and had to get a high interest loan without family to co-sign), $200 for gas and car maintenance, $300 groceries, $50 phone, $50 internet, $60 cable, $300 car insurance (again you're young and it's insane rates for even a boring daily driver vehicle), $230 health-insurance.

      Let's see here.... If you get $3000 a month with the above bills that's a whopping $610 to show after the above bills. Don't get bad teeth or a $1750 root canal will sink you. Don't do nothing wrong and get hit while stopped by another driver, $1000 deductible will sink you. Don't break your left foot in 3 places, that's $2700 and that will sink you. Don't forget your landlord will foreclose the house and stop paying the mortage so you have to immediately come up with $3500 to move and that will sink you!

      Heaven forbid two or more things happen within the same year then you're really fucked. Take away another $70 a month to use check into cash services to keep the gas in the engine and the lights on since you have no family to help...... Don't forget that $130 license plate renewal right on your birthday and don't forget your renters insurance.

      Now other people bitch that you even have TV to show for your hard working middle class salary.... You should probably cancel that and sit looking at the wall since you definitely want to be *active* after busting your ass for 11 hour days to make up for the vacation (borrowed mind you with a sobbing call to HR) you used while the foot was broken!!!!

      FUCK THESE PEOPLE. Middle class means I should be enjoying my life for my hard labor. Fucking poor people on food stamps often have more spending money with ZERO effort.

      THIS is what is wrong with society. Also looking forward to no pension or Social Security in 2060 when I'll need it..... I bet that's already spent too right?

    12. Re:The entire credit history thing is stupid by Anonymous Coward · · Score: 3, Insightful

      I make $34K. My wife stays at home with our four kids. And we save about $400 a month.
      I know a lot of people think we're poor. Heck, the state says we're eligible for food stamps. But we don't do any of that stuff.
      We've had a mortgage for 8 years now, and are planning to pay it off in another 10.
      Oh, and no credit card debt at all.
      My job does give us really low-cost health insurance.
      I think that besides stupid credit cards, the biggest trouble people get in is student loans and car loans.
      I worked my way through college and busted my butt for a couple of tuition-only scholarships. I didn't borrow a cent.
      Paying cash for cars is certainly realistic, if you don't fall for the shiny. We've worked our way up to a nice SUV.

  2. No science to it by Dyinobal · · Score: 4, Interesting

    They just use this as a mean of hiding the fact that banks really have no idea if you'll be good for the money they are loaning you. They are just trying to get the contact numbers of your friends and work associates so they can harass them when you don't pay up.

    1. Re:No science to it by Billly+Gates · · Score: 2

      Mod up

      Sadly, the banks are looking at loan sharking as great fiancial instrustments. Is there any professionalism in them left?

      Greed has gone out of control and reading about Foxconn 3 stories down, and now this I feel time warped back in the 1880s. Big greed, child labor, loan sharking, riots and unrest, and the formation of unions. What finally ended it was The Great Depression.

      Maybe if the market fully froze in 2008 a reset would ahve cleaned up this mess. Anyway not to go offtopic but this is just insane and I bet it is so we can get harassed day and night even for money our uncle owes and not our own. That is not fair one bit!

  3. Let me get this right by Anonymous Coward · · Score: 3, Interesting

    So, phone companies are selling who i call, how long and where did i make the call to this companies? Isn't that invasion of privacy?

  4. The Laws Of Personal Finance by Chemisor · · Score: 3, Insightful
    1. Avoid all debt
    2. Avoid all debt
    3. Avoid all debt
    4. Profit!
    1. Re:The Laws Of Personal Finance by Anonymous Coward · · Score: 5, Informative

      In civilised countries you only need steady income and a valid payment plan.

    2. Re:The Laws Of Personal Finance by Anonymous Coward · · Score: 2, Interesting

      Loan? Did you somehow miss the first three sentences of GP's post? If you can't afford a house, don't buy one.

      Speaking of home loans, I wonder how affordable homes would be if it were not for banks artificially giving everyone the "buying" power to get one (temporarily).

      The typical home loan (30 years of debt) is financially insane, and has made home ownership (i.e. with no debt on the house) harder for everyone. Some of the price inflation caused by loans could be witnessed after the 2008 home mortgage "crisis" (market correction), but real estate is still vastly overinflated due to the ready availability of ridiculously enormous personal loans.

      In actuality, the banks risk nothing on the loan (if you default, they repossess and keep your payments too), they only take a risk on the market (resale of the home being what you borrowed), which is only a risk to the degree that the market as a whole fluctuates up and down, owing to the huge diversity of loans that are made... and when the market is really down, the taxpayers bail you out.

      Loans are a scam, perpetrated by banks, exploiting the financially unwise, to use against the rest of society. The only function that money lending serves is to give you the money you need to compete with someone who has access to the same services. The "winner" is the person who is therefore willing to sacrifice more in an unforeseeably long term. This has a negative evolutionary effect by giving economic preference to irresponsible people who spend what they're not sure they'll have (gamblers), rather than to responsible people who only spend what they can afford (planners). What it means in the end, after the bankruptcies, is that the responsible people end up paying one way or the other to cover the debts of the people who failed to repay what they agreed to. In the meantime, before the house of cards falls, the irresponsible people get to live it up, while the responsible people continue to lead humble lives.

      In the end, the only people who win from money lending are the lenders. At least the way it works today, where the lender isn't actually lending you anything, they just trade you the money for collateral and simply trade the collateral back over the lending period. They would at least be less predatory if they took on an actual risk. That in turn would make them exercise better discretion about who to lend to, which in turn would reduce the inflationary effect on the market.

    3. Re:The Laws Of Personal Finance by TheRaven64 · · Score: 4, Informative

      I'm not sure how you get from the first three to the fourth one. For example, I took out a mortgage a little under two years ago to buy a house. As a result, I am now paying in mortgage interest less than a third of what I was paying in rent. Because the house I bought has better insulation than the place I was renting, my gas bill has gone down. Because I bought new appliances when I moved, rather than using the old ones that came with my rented flat, my electricity bill is also down. And yet, I am quite clearly not avoiding all debt - I have more debt now than I have ever had, yet my monthly cost of living is much lower and, as a result, I am paying back the mortgage quite quickly. In a few years, it should be fully paid off. At that point, my cost of living will be even lower. In contrast, if I'd avoided all debt, I'd still be slowly saving up to buy a house, while paying someone else for the privilege of living in a property that they owned.

      --
      I am TheRaven on Soylent News
    4. Re:The Laws Of Personal Finance by 0123456 · · Score: 3, Informative

      That may work for you, but most of us don't have >100.000 euro in our bank accounts when we want/need a house.

      Which isn't a problem, because houses would be cheaper. Loans make things more expensive by creating artificial demand.

      You'd think that after the recent housing debacle people would understand that.

  5. Seriously by Billly+Gates · · Score: 4, Insightful

    FUCK OFF

    I normally do not use those strong tones in my slashdot replies but what I do, and what videos I watch are no ones business! Why is this even for sale?

    When employers tried to call your doctors and pyschologists to weed out applicants with potential issues like depression people were outraged and HIIPA became law. The medical industry hates it but it was a must as in an alternative universe anyone who has taken an anti depressent would be labeled a credit risk and unemployable or someone with ADD would be unemployable and another credit risk etc.

    I think the same should apply. I mean what is next? Installing video cameras that view into your house all over the street? Maybe looking for who you invite over or what you do in the bedroom next?

  6. You could *gasp*, save. by Colin+Smith · · Score: 3, Insightful

    Course that would only be a sane thing to do if interest rates were positive and reasonably above the real rate of inflation.

    --
    Deleted
    1. Re:You could *gasp*, save. by tomhudson · · Score: 2
      Or you tell the boat dealer you're paying cash. They no longer have to pay 3% to the credit card company off the top for their cut. They also like having cash because they can use it immediately (no waiting for a check to clear, etc).

      So you get the boat for $9,700, an immediate savings of $300 (plus whatever retail sales taxes would have been on that $300), as opposed to getting "cash back" of $125 3 months later.

      Cash is king for a reason. Even Best Buy will knock off a few percent on a big-ticket item if you're paying cash as opposed to a credit card.

    2. Re:You could *gasp*, save. by adolf · · Score: 2

      I one worked in retail, and part of my job was being "a low-level clerk," ringing up things ranging from digital cameras to groceries to home electronics (including, as it were, TVs).

      There were softkeys on the register which would allow me to select various levels of discount: IIRC, 2%, 5%, and 10%. I could also directly adjust the price downward by up to $2, per item.

      I could do this all without involving management, through a system termed by the corporate overlords as "Cashier Empowerment." (Accomplishing a greater discount required a phone call and a key.)

      The usual reasons for doing this were minor customer complaints or disagreements. It's cheaper and faster to sell a widget for the $12.50 that the customer swears it was marked at, than to send someone over to investigate the physical price tag and sell it at the $13.50 that it rang up as, and the customer is happy because they feel that they're being treated fairly.

      It also keeps customers happy when you can instantly knock 10% off of an item whose box has been opened, and increases the odds that they'll come back in the future.

      I gave discounts whenever it was the right thing to do, and only time I heard about it from management was when they thanked me for keeping folks happy. And more to the point: If I were still in that line of work, I wouldn't be surprised if I was directed to give a small discount for cash when asked by a customer.

      If Best Buy, Scam Central, or some other retailer doesn't do this (or something like this) with relative ease, then it's their own problem. Take your money elsewhere.

  7. How exactly is that data available?! by tmontes · · Score: 2

    Almost enough said.

    Assuming such correlation is useful for credit analysis, how does someone other than the telcos access that kind of information to produce such evaluations?! I'd say it is private information. Correct me if I'm wrong...

  8. Re:Things you cannot do without a credit card by zippthorne · · Score: 3, Insightful

    Pretty much all credit cards charge no interest if you pay in full every month. And many charge no fees to the cardholder. Indeed quite a few even give a small part of the fees they charge merchants to the cardholder to keep their business; as "rewards."

    If you're not paying off your credit card in full every month, then you should consider rolling that debt into a longer-term debt product with a lower and more stable interest rate anyway. CC's charge usury rates if you keep a balance. Not quite as bad as payday loans, though.

    --
    Can you be Even More Awesome?!
  9. Re:Phone service is a credit account by xaxa · · Score: 2

    In most countries cell phone service is pre-paid. From what I understand if u don't have extra money in your account the extra service like pay-for numbers doesnt go through. Can anyone with more info on this verify?

    That is correct, and I'm surprised this method is so alien to the US.

    It used to be the normal way of paying for mobile phone service in the UK... and it still is, just about:

    This phenomenon has been especially evident in the UK, where since Q4 2007 the share of contract customers has risen from around a third (35.4 percent) to almost half (48.6 percent in Q2 2011) of all subscribers, due in part to the introduction of new types of contract tariffs aimed at attracting existing prepaid users to switch to contracts.

    (Source)

    With a pre-pay phone you don't need a bank, credit card, address, or any of the infrastructure for that. The original method (still used) to add balance is to buy "vouchers" from a shop. Scratch of the silver panel, type it into the phone, £10 instantly credited. Nowadays you can also top up online, by text, by phone, by credit/debit card, at an ATM... lots of ways. But the vouchers are still sold everywhere.

    I think most children have a pre-pay phone, also most students, and many people with a low-paid job. And people who don't use mobile phones very often -- including my well-paid parents and my grandparents. (Although the statistics are probably skewed by tourists and other visitors. I have a contract with a British company, and a pre-pay SIM for Germany, since I travel there fairly often. I swap the SIMs around in the airport, and get cheap calls and internet in Germany.)

    Usually, a phone call (or YouTube video, or whatever) cuts out as soon as the remaining credit is used up. The phone continues to receive calls and texts, and allows whatever methods exist to add credit, contact customer services etc.

  10. Another Step to Total Information Awareness by dangle · · Score: 3, Insightful

    I'm not a tinfoiler (in fact, part of my job is to try to help tinfoilers) but this is just another (? inexorable) step towards total information awareness. MasterCard and others have demonstrated an almost spooky ability to make future predictions based on seemingly irrelevant data, predictions that hold true and provide valuable guidance for large populations, despite the fact that individuals will be harmed. With a little more database interconnectivity, coupled with a gigantic complex of computers, there's no limit...

    -Dan

  11. Re:Banks, always looking for a way to price people by Darkness404 · · Score: 2
    There is a difference between influencing or not supporting. By its very nature, taxation does not let you not support a regime. There is no way that I can live my life while remaining in the US and not pay for bullets/missiles to ruin other countries. It simply is impossible.

    Not supporting is much more powerful than influencing and it allows everyone to decide for themselves without forcing it on others. My decision not to support X corporation will not affect someone else who has no problems supporting X corporation. Of course, if by me and others not supporting it, it can no longer remain profitable and closes that is fair enough, but my decision in and of itself doesn't affect someone else who may enjoy supporting X corporation.

    The US is not a capitalist state. There is nothing legal that says that the business philosophy of the US is capitalism. If you look in the constitution it never says anything about it being a capitalist state. On the other hand, if you look in the legal documents of the USSR, North Korea, Vietnam, etc. they will all say that they are communist states, while (aside from perhaps some successor states to former communist states) no state practicing "capitalism" ever declares it. Capitalism is simply the default method of organization that everyone innately participates in. So long as we all have different talents and exist in a society larger than say a single family unit, division of labor and voluntary trade will exist. Such simplicity is the core of capitalism. Someone has something that you value, be it knowledge, talent, time, energy, products, etc. and you have something that they value, therefore it benefits both of you if you trade.

    But no, capitalists don't want to let people live their life, they've intruded upon many many cultures and civilizations, and resent being told to keep out, that they can't have things. Don't believe me? Just go ask some indigenous cultures. What's left of them.

    Is completely false because the nations that did that did not do it because of their economic system, but rather by their government system. Even then, the only major ideology that truly embraces (pure) capitalism is the libertarian philosophy (speaking from a US point of view of course, the word libertarian means different things in other cultures) which are completely non-interventionist and would let people live however they want. It is the statists that want to conform.

    If you want Marx's communism, you need a (minimal) government and one that embraces capitalism because it is the only way that would provide enough choice to allow for Marx's vision of communism to exist. If government enters into communism you simply get Stalin 2.0 or Kim Jung-Il 2.0. So, paradoxically, a philosophy of capitalism is needed if you really want communism to succeed. Because capitalism is the only national economic system based on voluntary trade, it is the only system conductive for a non-totalitarian communist commune to exist.

    --
    Taxation is legalized theft, no more, no less.
  12. Re:Phone service is a credit account by newcastlejon · · Score: 2

    It used to be the normal way of paying for mobile phone service in the UK... and it still is, just about:

    Actually, no it wasn't; pre-paid mobile phones came out a long time after contracts. I can say this with a straight face because I happened to be working for one of the phone companies when PAYG first started*.

    That pre-pay customers outnumber post-pay has nothing to do with how long the service has been available. If I were to guess I'd say the increase in the proportion of contract customers was a result of newer, "must-have" handsets (smartphones in particular) being priced so highly when bought sim-free or with a pre-paid SIM.

    With a pre-pay phone you don't need a bank, credit card, address, or any of the infrastructure for that. The original method (still used) to add balance is to buy "vouchers" from a shop. Scratch of the silver panel, type it into the phone, £10 instantly credited. Nowadays you can also top up online, by text, by phone, by credit/debit card, at an ATM... lots of ways. But the vouchers are still sold everywhere.

    Scratch cards were done away with years ago, primarily because of printing costs and fraud.

    Usually, a phone call (or YouTube video, or whatever) cuts out as soon as the remaining credit is used up. The phone continues to receive calls and texts, and allows whatever methods exist to add credit, contact customer services etc.

    Most, if not all networks now offer a reserve credit facility. An ongoing call may be disconnected when credit runs out (I'm not certain as I have a contract and I've since changed careers) but there is usually still room to make an emergency call.

    *Amusing anecdote: when SMS messaging was a new thing Orange gave everyone ten free messages a day. That's all you got, though, because the billing system wasn't yet set up to actually charge people for them.

    --
    If God forks the Universe every time you roll a die, he'd better have a damned good memory.