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Banks Using Mobile Phone Usage To Gauge Credit Risk

Hugh Pickens writes "A new startup is revolutionizing the way financial service companies meet the needs of an estimated 2.7 billion people worldwide with a mobile phone but no access to formal financial services by developing sophisticated modeling software that can look at usage data from consumers' mobile phones and make predictions about credit risk. 'There's a vast market of consumers in countries like Brazil, China, India, and the Philippines who want access to financial services like credit cards, loans, or insurance,' says Jonathan Hakim, chief executive of Cignifi. 'But while they may have jobs, and some have bank accounts, there really is no credit history for them.' The way you use your phone is a proxy for your lifestyle say the developers. 'We're looking at things like the length of calls, the time of day, and the location you make them from. Also things like whether you top up [a pre-paid SIM card] regularly. We want to see how stable the patterns are. When you look at that, you can create these behavioral clusters that give you information about users' appetite for new [financial] products, and their ability to repay a debt.' Currently operating in Brazil, Cignifi doesn't plan to deploy the technology in the US. in the near-term. 'The business opportunity is so much bigger in Brazil, India, China, and Mexico, where you have around half a billion people in those four markets alone who have a mobile phone but no banking relationship.'"

18 of 196 comments (clear)

  1. The entire credit history thing is stupid by FreeCoder · · Score: 5, Insightful

    The countries listed, and where credit is not usual for people but mostly businesses (and only then for billing duration), have it more right than US. In the United Status people need to take loans just to build up their credit history, which is just useless costs. The only justified things for loans should be loans for starting businesses, houses and maybe cars. Living on credit for your everyday things is just stupid and bad for economy. And this also includes credit cards, even if you pay them back as soon as you get the bill.

    1. Re:The entire credit history thing is stupid by im_thatoneguy · · Score: 5, Informative

      I disagree. I live off of credit for day-to-day things for a very simple reason: my income is very consistent and infrequent (payday).

      I know how much money I'll have at the end of the month down to the penny. I also know that my credit card is due 1 month after the statement. So if I want to make a big purchase that I can't afford for instance I can buy it now and pay it off in up to 2 months interest free. My bank account usually has enough cash on hand to cover my monthly expenses but when it doesn't I use it to smooth out the discrepancies between my wants and my pay-dates. Why wait a week for pay-day when the credit card bill won't be due until the end of the month? It makes my income and my expenses both equally predictable instead of the haphazard day-to-day uncertainty of spending.

      As a result I've never paid a penny in interest, I've flown around the world on my miles and my bill paying is far more predictable and automated.

    2. Re:The entire credit history thing is stupid by Billly+Gates · · Score: 3

      Yep

      It is the reason our economy is so bad and Europe is dangerously close to going into a 1930s style depression.

      In the old days before deregulation there were usuary laws. You couldn't charge more than 6.5% interest by law! Can you imagine if they had that today? The financial industry controls too much of the worlds government to ever go back but it might be needed.

      If interest rates were capped at 6.5% you bet poor people would not be targetted and could get credit cards, prices would go down for used cars so they would be more affordable for smarter people who choose to save, and businesses could get lines of credit to hire again.

      Small business is still not getting loans to expand or pay existing payrolls. Why? Because they can charge FreeCoder and Billy Gates or some other smuch 28% interest instead!

      Sadly, the poor get targetted and never can get out. Prices then respond by going up so a car with 120,000 miles, no seat belts that work, and no shocks goes for $2500 where I live. Insane! But it all started when payday loan centers opened up. People got the $2500 with 75% interest etc. Not fair for savers like me who do not want to be robbed blank.

    3. Re:The entire credit history thing is stupid by hedwards · · Score: 4, Insightful

      The problem isn't the interest rates in that regards, the problem is that the spread is so large. If I have an account at a bank the typical interest these days is roughly 0.1% on most accounts I've seen. A quick look at average rates reveals that low interest cards average out at about 10.75%. So on average they're borrowing money from account holders for 0.1% and they're lending it for an additional 10.65%. There is some overhead involved, but people wonder why savings rates in the US are so low. 0.1% is 1.9% below the Federal Reserves typical inflation target.

      I don't agree with Ron Paul on pretty much anything, but the fact is that he's dead on when it comes to the harm that the Federal Reserve represents. Tax laws are nothing compared with the income redistribution that's resulted form the Fed purposely creating inflation and holding interest rates well below inflation.

    4. Re:The entire credit history thing is stupid by dgatwood · · Score: 3, Informative

      Maybe you should consider moving somewhere that doesn't massively gouge you on housing prices. The average new home costs about three years' salary in the U.S. unless you are in a major city. Even in smaller cities (in most states), you can get a fairly nice home for maybe 200 grand, which is only about 4 years at U.S. median income.

      Now I realize that you can't put 100% of your salary into a house, but assuming both of you work, it's hard to imagine not being able to save more than 10% of your combined total income every year.... That's how little you'd have to save for it to take 20 years (on average).

      --

      Check out my sci-fi/humor trilogy at PatriotsBooks.

    5. Re:The entire credit history thing is stupid by man_of_mr_e · · Score: 4, Insightful

      Are you serious? I don't know of any family of 4 that can save money on $50k a year. Rent, clothing, food, etc.. they'd be lucky to save $100 a year, much less $10k.

      Raising a family is expensive. Insurance alone can cost upwards of $500 a month. I think you're incredibly naive if you think that someone can put away 10% of their salary at that level.

    6. Re:The entire credit history thing is stupid by Anonymous Coward · · Score: 4, Interesting

      He is serious, he suffers from the mentality that there's always *something* more you could do.

      He wants them to live like crap. Never do anything, sit in the empty living room with no tv or cable and absolutely never do anything that isn't tied to staying alive.

      You get about $1500 every 2 weeks on 50,000 a year give or take taxes. $900 rent because you're 19 with no savings and can't get a house loan, $300 for your $7K car with a $13K payment (because you have no credit and had to get a high interest loan without family to co-sign), $200 for gas and car maintenance, $300 groceries, $50 phone, $50 internet, $60 cable, $300 car insurance (again you're young and it's insane rates for even a boring daily driver vehicle), $230 health-insurance.

      Let's see here.... If you get $3000 a month with the above bills that's a whopping $610 to show after the above bills. Don't get bad teeth or a $1750 root canal will sink you. Don't do nothing wrong and get hit while stopped by another driver, $1000 deductible will sink you. Don't break your left foot in 3 places, that's $2700 and that will sink you. Don't forget your landlord will foreclose the house and stop paying the mortage so you have to immediately come up with $3500 to move and that will sink you!

      Heaven forbid two or more things happen within the same year then you're really fucked. Take away another $70 a month to use check into cash services to keep the gas in the engine and the lights on since you have no family to help...... Don't forget that $130 license plate renewal right on your birthday and don't forget your renters insurance.

      Now other people bitch that you even have TV to show for your hard working middle class salary.... You should probably cancel that and sit looking at the wall since you definitely want to be *active* after busting your ass for 11 hour days to make up for the vacation (borrowed mind you with a sobbing call to HR) you used while the foot was broken!!!!

      FUCK THESE PEOPLE. Middle class means I should be enjoying my life for my hard labor. Fucking poor people on food stamps often have more spending money with ZERO effort.

      THIS is what is wrong with society. Also looking forward to no pension or Social Security in 2060 when I'll need it..... I bet that's already spent too right?

    7. Re:The entire credit history thing is stupid by Anonymous Coward · · Score: 3, Insightful

      I make $34K. My wife stays at home with our four kids. And we save about $400 a month.
      I know a lot of people think we're poor. Heck, the state says we're eligible for food stamps. But we don't do any of that stuff.
      We've had a mortgage for 8 years now, and are planning to pay it off in another 10.
      Oh, and no credit card debt at all.
      My job does give us really low-cost health insurance.
      I think that besides stupid credit cards, the biggest trouble people get in is student loans and car loans.
      I worked my way through college and busted my butt for a couple of tuition-only scholarships. I didn't borrow a cent.
      Paying cash for cars is certainly realistic, if you don't fall for the shiny. We've worked our way up to a nice SUV.

  2. No science to it by Dyinobal · · Score: 4, Interesting

    They just use this as a mean of hiding the fact that banks really have no idea if you'll be good for the money they are loaning you. They are just trying to get the contact numbers of your friends and work associates so they can harass them when you don't pay up.

  3. Let me get this right by Anonymous Coward · · Score: 3, Interesting

    So, phone companies are selling who i call, how long and where did i make the call to this companies? Isn't that invasion of privacy?

  4. The Laws Of Personal Finance by Chemisor · · Score: 3, Insightful
    1. Avoid all debt
    2. Avoid all debt
    3. Avoid all debt
    4. Profit!
    1. Re:The Laws Of Personal Finance by Anonymous Coward · · Score: 5, Informative

      In civilised countries you only need steady income and a valid payment plan.

    2. Re:The Laws Of Personal Finance by TheRaven64 · · Score: 4, Informative

      I'm not sure how you get from the first three to the fourth one. For example, I took out a mortgage a little under two years ago to buy a house. As a result, I am now paying in mortgage interest less than a third of what I was paying in rent. Because the house I bought has better insulation than the place I was renting, my gas bill has gone down. Because I bought new appliances when I moved, rather than using the old ones that came with my rented flat, my electricity bill is also down. And yet, I am quite clearly not avoiding all debt - I have more debt now than I have ever had, yet my monthly cost of living is much lower and, as a result, I am paying back the mortgage quite quickly. In a few years, it should be fully paid off. At that point, my cost of living will be even lower. In contrast, if I'd avoided all debt, I'd still be slowly saving up to buy a house, while paying someone else for the privilege of living in a property that they owned.

      --
      I am TheRaven on Soylent News
    3. Re:The Laws Of Personal Finance by 0123456 · · Score: 3, Informative

      That may work for you, but most of us don't have >100.000 euro in our bank accounts when we want/need a house.

      Which isn't a problem, because houses would be cheaper. Loans make things more expensive by creating artificial demand.

      You'd think that after the recent housing debacle people would understand that.

  5. Seriously by Billly+Gates · · Score: 4, Insightful

    FUCK OFF

    I normally do not use those strong tones in my slashdot replies but what I do, and what videos I watch are no ones business! Why is this even for sale?

    When employers tried to call your doctors and pyschologists to weed out applicants with potential issues like depression people were outraged and HIIPA became law. The medical industry hates it but it was a must as in an alternative universe anyone who has taken an anti depressent would be labeled a credit risk and unemployable or someone with ADD would be unemployable and another credit risk etc.

    I think the same should apply. I mean what is next? Installing video cameras that view into your house all over the street? Maybe looking for who you invite over or what you do in the bedroom next?

  6. You could *gasp*, save. by Colin+Smith · · Score: 3, Insightful

    Course that would only be a sane thing to do if interest rates were positive and reasonably above the real rate of inflation.

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    Deleted
  7. Re:Things you cannot do without a credit card by zippthorne · · Score: 3, Insightful

    Pretty much all credit cards charge no interest if you pay in full every month. And many charge no fees to the cardholder. Indeed quite a few even give a small part of the fees they charge merchants to the cardholder to keep their business; as "rewards."

    If you're not paying off your credit card in full every month, then you should consider rolling that debt into a longer-term debt product with a lower and more stable interest rate anyway. CC's charge usury rates if you keep a balance. Not quite as bad as payday loans, though.

    --
    Can you be Even More Awesome?!
  8. Another Step to Total Information Awareness by dangle · · Score: 3, Insightful

    I'm not a tinfoiler (in fact, part of my job is to try to help tinfoilers) but this is just another (? inexorable) step towards total information awareness. MasterCard and others have demonstrated an almost spooky ability to make future predictions based on seemingly irrelevant data, predictions that hold true and provide valuable guidance for large populations, despite the fact that individuals will be harmed. With a little more database interconnectivity, coupled with a gigantic complex of computers, there's no limit...

    -Dan