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Crying Foul At the BSA's "Nauseating" Anti-Piracy Tactics

Barence writes "The Business Software Alliance (BSA) has been accused of heavy-handed tactics that could drive small companies to incriminate themselves. The Microsoft-backed piracy watchdog generates a quarter of its cases by offering employees cash rewards for informing on their own employer. 'It is basically harvesting allegations from disgruntled employees and farming them out to expensive law firms,' one small business owner told PC Pro, who said he was 'nauseated' by the tactics. The BSA then sends out a letter demanding the business owner fill out a software audit, or potentially face court action — even though the BSA has no power to demand such an audit and hasn't pursued a court case in five years. 'It's designed to scare the recipient into thinking that they're obliged to provide certain information when, in fact, it's difficult to see that they are,' said a leading IT lawyer."

20 of 235 comments (clear)

  1. Use Linux by bgman · · Score: 5, Insightful

    One of many, many reasons my small business uses linux.

    1. Re:Use Linux by Tablizer · · Score: 5, Interesting

      And open-source software in general. Yeah, this kind of scaring will just scare organizations right into the lap of OSS. Keep it, suits! You are doing an outstanding job!

    2. Re:Use Linux by GoblinKing · · Score: 5, Insightful

      I have been running a small business since 2001 and have only ever used open source software for just this reason. No restrictive licenses equals no legal fees for software piracy.

      I think, however, that Microsft and the BSA should be MORE aggressive in their pursuit of these heinous villains of industry. Maybe it will drive more businesses towards using F/OSS tools and ditch their shackles. Something very Marxian about it ....

    3. Re:Use Linux by cpu6502 · · Score: 5, Insightful

      Using linux doesn't protect your business from a disgruntled employee claiming you have stolen software, and the MS-BSA sending you a scary software audit letter "or else we will drag you to a court of law".

      BTW these megacorps use government regulations in the same fashion -- to harass small business citizens.

      --
      My AC stalker: " I personally agree with your posts most of the time, but that won't keep me from modding you troll"
    4. Re:Use Linux by RsG · · Score: 5, Insightful

      Doesn't really help, what with the whole false accusations from disgruntled employees angle. Replying "no thanks, I use Linux" to them isn't going to do you much good. Replying at all isn't going to do you much good. It shows them that you're listening.

      A better approach is to simply ignore the BSA on principle. Threatening letters are cheap, subpoenas are expensive, and they do their business in bulk (meaning they can't actually sic their lawyers on most of their targets).

      Also, try not to have disgruntled employees. A big company can't avoid a few bad apples, but smaller businesses can vet new hires better and treat existing employees less like disposable resources. If nothing else, the BSA isn't the only recourse for a pissed off ex employee to screw his former boss. I once worked at a restaurant that got hit with a surprise health inspection shortly after a round of layoffs - the people running the place treated employees and health code rules about equally well and almost got shut down as a result (I would have said good riddance if they had, but it would have meant looking for a new job myself).

      --
      Erotic is when you use a feather. Exotic is when you use the whole chicken.
    5. Re:Use Linux by MightyMartian · · Score: 5, Informative

      No response at all is dangerous. A better response is "We are not in violation of any licenses. Please direct all further correspondence to our attorney. Find his contact information attached."

      I have a feeling in most cases it will end there.

      --
      The world's burning. Moped Jesus spotted on I50. Details at 11.
    6. Re:Use Linux by houstonbofh · · Score: 5, Insightful

      It does, however, prevent you from funding them. I know it is only a drop in the bucket, but it is my drop damn it!

    7. Re:Use Linux by houstonbofh · · Score: 5, Insightful

      No response to a letter is not dangerous. No response to a certified letter or subpoena is dangerous...

    8. Re:Use Linux by Opportunist · · Score: 5, Insightful

      If I don't have a spot of their software on the premises, I don't give half a shit about how they word their agreements. You want into my company? Why? Oh, you accuse me of copyright infringement? Wait right here while my lawyer finishes that "false accusation" stuff he's writing about. And no, of course you can not come in while you're waiting.

      --
      We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
  2. Why call out "Microsoft-backed" and not others? by sed+quid+in+infernos · · Score: 5, Insightful

    The Microsoft-backed piracy watchdog generates a quarter of its cases by offering employees cash rewards for informing on their own employer.

    I don't like the BSA, and I'm pretty neutral about Microsoft, but what is the point of saying the BSA is "Microsoft-backed"? They're also Adobe-, Apple-, and Dell- backed, among many others.

    1. Re:Why call out "Microsoft-backed" and not others? by Penguinisto · · Score: 5, Insightful

      The answer is simple for many of them:

      * Apple doesn't really care (each copy of OSX/iOS runs on Apple-sold hardware, and Apple is mostly consumer-oriented these days anyway, so...)
      * What does Dell have software-wise that would get the BSA all hot and bothered? PERC raid card drivers? ...now Adobe, Oracle, and those boys? Oh yeah, they'd get hot and bothered about business copying, but how ubiquitous are these apps in the business world? Photoshop is mostly restricted to marketing and graphic arts departments. Oracle is mostly big enterprise-level stuff, where folks use RFP/RFQs to purchase the things. Nearly every other member of the BSA is similarly a niche player.

      On the other hand, Microsoft has their fingers in (nearly) the entire business world, and most cases (IIRC) are instigated over Microsoft software. So it stands to reason that the biggest beneficiary (and most likely the biggest backer) is, well, Microsoft.

      --
      Quo usque tandem abutere, Nimbus, patientia nostra?
  3. Dear BSA by FudRucker · · Score: 5, Funny

    Everything runs on Linux over here, you are not even allowed in the door, and if you try to enter you will be escorted out by a HUGE man that hates authority figures, (i hired him because he is the type that hates authority figures)

    --
    Politics is Treachery, Religion is Brainwashing
    1. Re:Dear BSA by TapeCutter · · Score: 5, Funny

      i hired him because he is the type that hates authority figures

      That would make you his boss. Are you sure you thought that through properly?

      --
      And did you exchange a walk on part in the war for a lead role in a cage? - Pink Floyd.
  4. They should be investigated for racketeering by Anonymous Coward · · Score: 5, Interesting

    It pretty much fits the definition...

    I had a one man consulting company once. In order to appear larger, I often filled out web forms and indicated I had 50 to 100 employees. The BSA sent my company letter with their racketeering scam. I laughed because at the time I was a purely Linux and Mac environment. I wish I had kept that letter.

  5. Why is anyone surprised? by Weaselmancer · · Score: 5, Insightful

    The BSA then sends out a letter demanding the business owner fill out a software audit, or potentially face court action — even though the BSA has no power to demand such an audit and hasn't pursued a court case in five years. 'It's designed to scare the recipient into thinking that they're obliged to provide certain information when, in fact, it's difficult to see that they are,' said a leading IT lawyer."

    We've seen this tactic over and over. Any time someone is trying to make a revenue stream off of anything that can be digitally copied. MPAA, RIAA, BSA. Illegally gather information, pretend you're the police, then extort with the threat of a lawsuit.

    It's the system that's broken. That's the bigger problem. The parasites that get fat off the system are a symptom. Fix the system.

    --
    Weaselmancer
    rediculous.
  6. Reply letter by nbauman · · Score: 5, Insightful

    They were sending out this letter years ago. If I got a letter like that, I would send them the following reply:

    Dear Mr./Ms. xxxxxxxx:

    I am in receipt of your letter dated yyyymmdd. I have reviewed our software and it is all in compliance with the licensing. I would like to invite you to our office but we are too busy to accommodate visitors. Thank you for your concern.

    Sincerely,

    nbauman

    I'm not sure how they would respond. I expect they would either forget about it, send a threatening but bluffing letter, or send a real threatening letter. I wouldn't let them into my premises unless I thought they could back it up with a court order.

    The defense would be, "The only person who installed illegal software was the ratxxx disgruntled employee who rattedxxxxxx informed on us to you."

    Of course if I really did have a lot of expensive illegal software, I'd check with my lawyer to figure out the most prudent response.

    I wonder how they could legally force you to let them investigate.

    They might bring a civil suit and force disclosure. Lawyers are extremely reluctant to commit perjury for their clients in discovery.

  7. Its all a Business Model by dryriver · · Score: 5, Interesting

    In many developing countries, the software industry deliberately allowed piracy to run wild for a few years. This ensured that even small/poor companies would buy PCs and install the very best/latest/most expensive commercial tools on them, and get used to doing business with these tools. Then the BSA (backed diplomatically by the U.S./Canada/EU - or in other words "the ever-altruistic Western Powers") lobbied/armwrestled many developing world governments into letting the BSA raid companies with their lawyers. So one minute you were in an environment where nobody cared what software your company installed. The next minute, the BSA knocked your front door down with a threatening-sounding court order and a small army of lawyers, and demanded that you "pay up" for every bit of software installed on various PCs around the office. This was a few years before most open source tools became good enough to use. In the long-term, this has backfired mightily, because the scathing experience of having your office raided by BSA droids/lawyers has driven lots of businesses in the developing world to look seriously at Open Source tools.

    --
    Why did the chicken cross the road? Because Elon Musk put an AI chip in its head.
  8. Ok, an honest answer by Weaselmancer · · Score: 5, Insightful

    Since you say you're not trolling I'll take you at your word and give you my best answer.

    It's not the "what", it's the "how".

    The "what" is someone getting fairly paid for their work. Which they have every right to do. Microsoft, the artists represented by the RIAA, everyone. You produce something of value and ask a price for it, you deserve to be paid. Or not be paid if the price is too high. Let the market decide. But either way you deserve to be in that marketplace and not sidestepped illegally.

    The "how" is the problem.

    What these organizations are doing is criminal. Pretending to be the police is illegal. Threats are illegal. Extortion is illegal. Racketeering is illegal. And lobbying for our rights to be taken away because they diminish their ability to monitor what everyone - guilty and innocent alike - are up to is wrong. The cure is worse than the disease.

    To illustrate my point, I'm pretty sure we both would agree that unregistered guns are used in a lot of violent crime. So do you think it would be reasonable to have a local group of concerned citizens search your house looking for some? Hand you some forms demanding you list what weapons you do have, and tell you that if you have any guns that aren't properly registered, you'll be in trouble? Offer bribes to people you know and offer them cash if they can recall seeing you with a gun?

    You see, it's not what they are doing but how they are going about it that is the problem.

    --
    Weaselmancer
    rediculous.
  9. We refer you to the reply given in the case of by ChipMonk · · Score: 5, Informative

    Arkell v. Pressdram:

    "We acknowledge your letter of 29th April referring to Mr J. Arkell. We note that Mr Arkell's attitude to damages will be governed by the nature of our reply and would therefore be grateful if you would inform us what his attitude to damages would be, were he to learn that the nature of our reply is as follows: fuck off."

  10. BSA is a total fuck up, period by Taco+Cowboy · · Score: 5, Informative

    Ever since its inception, BSA is nothing but crap

    Back in the 1990's, they have sent me threatening emails and letters - without even haven't proven that I have pirated anything

    Back then I attended some CAD/CAM seminars offered by Audodesk - and in those events they handed out forms in which we filled in our names, company names, email address, snailmail address and so on

    Before I attended those seminars, I got no threatening email nor letters filled with legalese jargons, threatening to take me to court for "using unauthorized software"

    I mean, it's a total fuck

    I attended those seminars to learn more about CAD/CAM, it does not mean I own any CAD/CAM software, but of course, BSA doesn't care

    They just took the name list from the seminar organizers and mass-mailing the threatening letters

    After those encounters, I stopped attending any Autocad seminar and in a few years, those threatening letters also stopped coming

    BSA's way of handling their customers, even potential customers, is totally ridiculous

    --
    Muchas Gracias, Señor Edward Snowden !