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Japanese Court Orders Google To Turn Off Auto-Complete Function

An anonymous reader writes with news that a Tokyo District Court has granted its approval to a petition seeking to force Google to turn off the auto-complete feature for its search engine. "The petition against Google was filed by a Japanese man who claims the feature breached his privacy and eventually led to the loss of his job. According to the man, whose name has been withheld, when his name is typed into the Google search engine auto-complete suggests words associated with criminal behavior. And when those suggested searches are clicked, over 10,000 results are shown that disparage or defame him. According to the plaintiff, this negative Google footprint has prevented him from finding employment since his initial firing several years ago." Unfortunately for him, "Google has rejected the order, saying that its U.S. headquarters will not be regulated by Japanese law, and that the case, according to its in-house privacy policy, does not warrant deleting autocomplete-suggested terms related to the petition, lawyer Hiroyuki Tomita said Sunday."

64 of 236 comments (clear)

  1. Re:What goes around comes around by chill · · Score: 5, Informative

    Because the servers that were seized were in Virginia?

    --
    Learning HOW to think is more important than learning WHAT to think.
  2. Instant is next by Anonymous Coward · · Score: 5, Insightful

    Great, now can we get a restraining order on the Live search feature too? It's giving me mental anguish

    1. Re:Instant is next by X0563511 · · Score: 3, Insightful

      That would be nice if there was a magical Google fairy that followed me around and disabled it on every machine I touched pre-emptively and didn't require me to log in to random machines.

      --
      For large sets, this will be our guide even unto death, for the LORD will work for each type of data it is applied to...
    2. Re:Instant is next by Tyrannosaur · · Score: 4, Informative

      Duck Duck Go

      you're welcome.

    3. Re:Instant is next by X0563511 · · Score: 4, Insightful

      Lets add another condition: doesn't make me want to punch a puppy for saying it's name.

      --
      For large sets, this will be our guide even unto death, for the LORD will work for each type of data it is applied to...
    4. Re:Instant is next by TranquilVoid · · Score: 3, Informative

      One annoyance is that your instant settings are stored in the site cookies, not your Google account, so even if you are logged into GMail it will not remember that you turned instant off if you clear your cookies.

      To get around this I use this URL as my homepage instead; http://www.google.com/webhp?complete=0

  3. Different use of URL/Searchs by RichMan · · Score: 4, Interesting

    A lot of places over there present search terms rather than URL's as references for objects. This is in the majority of advertising. It is wrong, but it is what is commonly done. They have confused address with search. And this is the result

    1. Re:Different use of URL/Searchs by V.+P.+Winterbuttocks · · Score: 3, Informative

      What? Did you even read the same summary as I did? Wait - don't answer that.

      He's complaining because when you type his name into google, the auto-completion suggests adding words to the end of your search, which leads you to ten thousand or so pages that indicate he's a criminal.

      The only remaining question is, what's his name?

      --
      I'm the real Vorokrytin P. Winterbuttocks.
    2. Re:Different use of URL/Searchs by Anonymous Coward · · Score: 2, Funny

      He's a cyborg and his name is AK-47.

    3. Re:Different use of URL/Searchs by Oswald+McWeany · · Score: 4, Funny

      The only remaining question is, what's his name?

      Dunno but I 'm starting a shortlist

      Rob A. Bank
      Jay Walker
      Nick A Telly

      --
      "That's the way to do it" - Punch
    4. Re:Different use of URL/Searchs by thedonger · · Score: 4, Funny

      The only remaining question is, what's his name?

      Dunno but I 'm starting a shortlist

      Rob A. Bank Jay Walker Nick A Telly

      George Bush

      P.S. This is a joke; not a troll.

      --
      Help fight poverty: Punch a poor person.
    5. Re:Different use of URL/Searchs by Americano · · Score: 4, Funny

      "No way! Why should I change? He's the one who sucks."

    6. Re:Different use of URL/Searchs by fightinfilipino · · Score: 4, Funny

      The only remaining question is, what's his name?

      Dunno but I 'm starting a shortlist

      Rob A. Bank Jay Walker Nick A Telly

      George Bush

      P.S. This is a joke; not a troll.

      so was George Bush.

    7. Re:Different use of URL/Searchs by rtb61 · · Score: 2

      Is it really his name, does he own that name, is that name unique or is that name shared with many others. Whilst a person uses that name, it can not be said that they own that name unless that name is truly unique.

      Your name is not accepted for legal reasons as your sole identifier, in fact your name, your date of birth, your address are all required to minimally to legally identify you, further add in your appearance, fingerprints and now DNA for full identification.

      The person in question needs to sue his previous employer for unreasonable dismissal or change their name. The problem they have is with a similarly named person who acts in a criminal fashion, such is life. If your parents try to name you Adolf Hitler you need new parents, if you get stuck with that name and want to become a politician in Germany you're screwed and changing your name would be a necessity.

      --
      Chaos - everything, everywhere, everywhen
    8. Re:Different use of URL/Searchs by LesFerg · · Score: 2

      If you read the article carefully, it seems his name is the equivalent of "whose name has been withheld", and sure enough, the newspapers here are full of stories... "the drunk driver, whose name has been withheld...", "the armed bank robber, whose name has been withheld...", "the child rapist, whose name..."

      --
      If I had a DeLorean... I would probably only drive it from time to time.
  4. Whaaaaaaaat? by JustAnotherIdiot · · Score: 5, Insightful

    You mean that out of the 7 billion people on this planet, there might be one with the same name? And he might be a criminal? GASP.
    No, what am I saying? That's crazy talk. Only one person can have that name, so clearly he did all those terrible things.
    Secretary? Go fire that guy in cubicle 3. Google said he's a criminal.

    --
    What do I know, I'm just an idiot, right?
    1. Re:Whaaaaaaaat? by jeffmeden · · Score: 5, Funny

      You mean that out of the 7 billion people on this planet, there might be one with the same name? And he might be a criminal? GASP.

      No, what am I saying? That's crazy talk. Only one person can have that name, so clearly he did all those terrible things.

      Secretary? Go fire that guy in cubicle 3. Google said he's a criminal.

      Just because his name is Brutal Killingspree doesn't mean he should instantly and permanently be associated with heinous crimes on the internet. Come on, talk about unreasonable.

    2. Re:Whaaaaaaaat? by Luckyo · · Score: 2

      I have to say, that is a one epic name.

    3. Re:Whaaaaaaaat? by Kjella · · Score: 2

      You would be surprised how many employers will reject a potential employee based on unfounded roomers. Even if his skills are needed, many will simply say "why take the risk" and many employers have the mentality that to get the job you need to be from the top 1% and spotless. Trust me on this

      Roomers, seriously? Anyway, it's not like candidates are that transparent. Usually you end up with a pool of them that haven't really disqualified themselves in any way, that all look like "okay" workers but you won't know which are the lemons and which are actually good. If you find a reason to disqualify one, great the pool just got smaller. They don't have to be ivy league with honors, but if you're "marked" there's plenty fish in the sea that are not. In all honestly both in the job interviews I've done myself and the few I've been interviewing I've felt that it's a lot easier to single yourself out in a negative way than in a positive way. If you made it through without any major shows of ignorance or awkwardness or character mismatch, it was probably a good interview.

      --
      Live today, because you never know what tomorrow brings
    4. Re:Whaaaaaaaat? by Oswald+McWeany · · Score: 2, Informative

      Don't be absurd. ... that's a boy's name.

      --
      "That's the way to do it" - Punch
    5. Re:Whaaaaaaaat? by thedonger · · Score: 2

      I side with the plaintiffs.

      Sincerely,
      John Wayne Gacy Jones

      --
      Help fight poverty: Punch a poor person.
    6. Re:Whaaaaaaaat? by preaction · · Score: 2

      And corporations built with people like these are probably going to cause you grief when you have all the buzzwords but do not conform to their idea of corporate culture: You're a replaceable cog in a machine. You are an interchangeable part with a heartbeat.

      If I'm ever rejected because of Google's auto-complete, I will consider it a bullet well-dodged.

    7. Re:Whaaaaaaaat? by gnick · · Score: 4, Funny

      Roomers, seriously?

      Yes - unfounded roomers. Those are tenants in your house that can't be located. And if you're not even good enough to locate everyone living there, you may be unqualified for many jobs.

      --
      He's getting rather old, but he's a good mouse.
    8. Re:Whaaaaaaaat? by Americano · · Score: 2

      Senator, I served with Brutal Killingspree; I knew Brutal Killingspree; Brutal Killingspree was a friend of mine. Senator - you're no Brutal Killingspree.

    9. Re:Whaaaaaaaat? by DarwinSurvivor · · Score: 3, Interesting

      There are only about 7.5B people born every year, it would take 6.2 * 10 ^ 68 years to reach that number. In 1000 years, we'd still only have 10 digit numbers.

  5. Alternative: by Anonymous Coward · · Score: 3, Insightful

    Court orders employers not to be morons.

    1. Re:Alternative: by Githaron · · Score: 2

      Can a moron choose not to be a moron?

  6. Re:What goes around comes around by SJHillman · · Score: 5, Informative
  7. Re:I don't care about the reasons by Bucky24 · · Score: 3, Interesting

    And if they're not planning to turn it off for everyone (which makes sense, some people actually make use of it), at least give others the option to turn it off for just themselves. I personally like autocomplete but I can understand why others wouldn't, and I think we should have the choice.

    --
    All the world's a CPU, and all the men and women merely AI agents
  8. Let's see if I understand by cpu6502 · · Score: 5, Insightful

    The guy has a name. When you time the first 3-4 letters of the name, google autocompletes the name with a Crime word, which links to 10,000 entries about said crime. And the HR lady who is looking at this results thinks the guy is a criminal, so she puts his resume in the reject pile.

    I don't see how that is Google's fault. That's the fault of stupid HR ladies who don't know how to do a proper search (i.e. finish typing the guy's name).

    --
    My AC stalker: " I personally agree with your posts most of the time, but that won't keep me from modding you troll"
    1. Re:Let's see if I understand by jandrese · · Score: 5, Funny

      I guess this is a lesson for any prospective parents out there: Don't name your child Pedophil or Murdebby.

      --

      I read the internet for the articles.
    2. Re:Let's see if I understand by V.+P.+Winterbuttocks · · Score: 3, Informative

      No. PC World has a better article with a bit more detail.

      "The auto-complete function in Google's search bar fills in crimes when my client's name is entered," ... a false story about him containing allegations apparently spread across various sites, which were then indexed by the search giant

      So basically you type "Glenn Beck" and it suggests that you add "murdered girl in 1990" to the search. Except that the guy's actual name and the crimes were, of course, withheld.

      --
      I'm the real Vorokrytin P. Winterbuttocks.
    3. Re:Let's see if I understand by V.+P.+Winterbuttocks · · Score: 2

      You can, but hit-and-run homicides are frowned upon.

      --
      I'm the real Vorokrytin P. Winterbuttocks.
    4. Re:Let's see if I understand by sociocapitalist · · Score: 3, Informative

      "According to the man, whose name has been withheld, when his name is typed into the Google search engine auto-complete suggests words associated with criminal behavior"

      This doesn't sound like a partial search to me as you're saying.

      Also from TFA:
      "Another online reputation dustup occurred just last year when a British business owner was falsely accused of being a pedophile in a Google Places review. Google eventually removed the review, but not before the business owner lost, according to his own estimates, roughly 80 percent of his business."

      Google makes money on searches. Google needs to pony up when they fuck up someone's life.

      --
      blindly antisocialist = antisocial
  9. Re:What goes around comes around by MasterMan · · Score: 5, Informative

    Not datacenter, but they have local offices, which is even more substantial. They have corporate presence in the country.

  10. Re:What goes around comes around by Anonymous Coward · · Score: 2, Interesting

    Arrest the regional executives. Then Google will change their tune.

    I don't agree with the ruling, but that's how these things go down when a company refuses to recognize jurisdiction in a country they have an operational presence in.

  11. Rick Santorum .... by PPH · · Score: 4, Funny

    ... will be joining his lawsuit.

    --
    Have gnu, will travel.
    1. Re:Rick Santorum .... by dkleinsc · · Score: 3, Insightful

      Rick Santorum's name didn't turn up defamatory results on a Google search until he started claiming that sexual acts between consenting adults were morally equivalent to sexual acts involving children and animals. In other words, that's satire and political speech, not a mistake.

      --
      I am officially gone from /. Long live http://www.soylentnews.com/
    2. Re:Rick Santorum .... by dkleinsc · · Score: 2

      Also, whoever modded me "Flamebait", that looks an awful lot like "I disagree with this person's political leanings", when everything I wrote was simply verifiable fact about Rick Santorum's Google problem:
      Rick Santorum's original comments
      Dan Savage on why he found those comments offensive.

      --
      I am officially gone from /. Long live http://www.soylentnews.com/
  12. You have no imagination. by V.+P.+Winterbuttocks · · Score: 2

    "Excuse me - do you have an unborn daughter in your pocket, or are you just happy to see me?"

    "Happy to see you. Would you like to be introduced to Brutal Killingspree?"

    --
    I'm the real Vorokrytin P. Winterbuttocks.
  13. Re:What goes around comes around by NewWorldDan · · Score: 5, Insightful

    They have .jp domain names that could potentially be siezed. That would be highly disruptive. I'm sure that they also have assets in Japanese banks and do business inside the country. In short, they have plenty of assets under the jurisdiction of Japanese courts should they fail to comply with the court's order. Not being an expert on the local laws of Japan, I can't tell you how relevant the location of the physical server is, but I'd bet it's not that important to the case at hand.

  14. Re:I don't care about the reasons by oyenamit · · Score: 3, Informative

    You are confusing 'auto-complete' with 'instant search results'.
    'Auto-complete' provides relevant suggestions in the search text box based on what you have typed so far.
    'Instant results' shows the output of the search without you having to press enter after you have finished typing in the search text box.

    --
    uh, what do I know !?!?

  15. Dont use Google then by fluffythedestroyer · · Score: 2
    http://www.bigoakinc.com/blog/5-secret-search-engines-way-better-than-google/

    follow this link and read the 5 search engine. Seriously guys, theres more than google out there. This is just a small example. I'm pretty sure other search engines exists that are better than Google and not mentioned here

  16. Deficiency of the Human Mind by Kylon99 · · Score: 2

    It strikes me that this is more a problem with our society's mindset rather than it being a problem with auto-complete or related search terms. I think most of us on here can grasp how many people may have the same names, or rather, just because one term is popular with another doesn't mean you've found a correlation of what exactly you had in mind. But we skew very highly for technical people on here.

    What about the population in general? I would say most people aren't familiar with the search and correlation algorithms data mining services uses. So it can lead to misunderstandings like this. But then the solution is not to take away the technology but to increase education. We shall not ban cameras but educate people on why photographs gives people what looks like 'devil's eyes,' for example.

    But I really think this is going to be hard. The amount of information out there far outstrips our current brain's capacity to understand. And so we have things like selection bias. I think in the future we will need another device beyond the computer which will allow us to both process and comprehend all this data. Perhaps a brain implant. Like the factory to the industrial revolution, a device that accelerates the information revolution.

  17. Bundy by amoeba1911 · · Score: 3

    If your name is Bundy, it means you are either a serial killer or a pathetic shoe salesman.

    This story is somewhat similar to the Los Alfaques story where search results to a sunny beach resort returns pictures of burned corpses.

    1. Re:Bundy by Tanman · · Score: 2

      No, this is not similar.

      The burned bodies were *at the resort* because there had been a huge explosion there that killed many people. The resort was trying to censor history of the event because, much like a house in which the previous occupants had all been murdered, it was affecting their business.

    2. Re:Bundy by Pseudonym+Authority · · Score: 2

      Then they can change their name. No one gives three fucks about four fucks in regards to their shitty little trailer park, but an industrial accident may one day be research material.

  18. Re:I bet only japan uses japanese auto-complete by Ultra64 · · Score: 2

    >Google is ignoring it's founding statement "Don't Be Evil".

    Yes, I can see how automatically completing words is a tool of Satan.

  19. Corrections by Enderandrew · · Score: 5, Insightful

    1. There are international treaties and laws governing copyright enforced by Interpol.
    2. Please point me to a single official statement from the White House or American ambassador on this
    3. Assange has never been charged with a crime in the US. The US has not filed for his extradition. Megaupload had severs in the US that broke US law.
    4. If you do business in a country you are bound by those laws. Google had to abide by Chinese laws in China for example. So they shifted traffic to servers in Hong Kong where laws are different. This isn't a difficult concept and it is global.
    5. You've made a litany of unfounded, untrue statements.

    You would be correct if you suggested that the US government has encouraged nations to pass copyright protection laws. But even in doing so, they acknowledge that each country has its own legal jurisdiction and legal system. The United States arguably doesn't have any exports nearly as important as IP, so the government tries to protect those interests in negotiating with other nations. It is in the best interest that they do so.

    --
    http://blindscribblings.com - Tasty pop-culture in conceptual fashion.
  20. Suing the wrong target? by Dr+Herbert+West · · Score: 4, Insightful

    Seems to me that the HR flacks are not doing their job properly if they associate a search cloud with the work history of a prospective hire. If I do a search for a person and "autocomplete" gives me unusual results, I don't immediately stop typing and have a spaz-- I take an extra second to finish the search. I can't even see how this could be considered a form of libel or slander, as in the "Santorum" situation (which I find to be hilarious, and not slander at all BTW). This guy's beef is with the HR departments, not the company that makes tools used by the lazy HR drones.

    Google is working exactly as it should-- associating popular searches with similar words. Let's say my name is Killroy, Bob-- does the judge really think that upon typing in "Kill" and upon seeing the following results: "killer elite, kill the irishman, kill bill, killer whale" the reasonable choice is to stop typing assume the applicant is a killer whale? Absurd.

    On a related note, I made a JAVA applet that uses autocomplete to generate "food" for little animated "animals": AutoComplete Hive Mind Cannibals. I LIKE autocomplete, it is a weird profile of what people search for and what associations they make.

  21. Seven years? by CosaNostra+Pizza+Inc · · Score: 3, Interesting

    Wouldn't it make more sense for him to change his name rather than put up with the supposed cause of his employment woes for seven years? It sounds suspicious to me. It seems more likely there are other underlying reasons why he gets fired.

    1. Re:Seven years? by aztrailerpunk · · Score: 2

      He spends his work days googling himself.

      --
      Foot placed squarely in mouth since 1983.
    2. Re:Seven years? by multimed · · Score: 2

      Michael Bolton: Yeah, well, at least your name isn't Michael Bolton.
      Samir: You know, there's nothing wrong with that name.
      Michael Bolton: There *was* nothing wrong with it... until I was about twelve years old and that no-talent ass clown became famous and started winning Grammys.
      Samir: Hmm... well, why don't you just go by Mike instead of Michael?
      Michael Bolton: No way! Why should I change? He's the one who sucks.

      --
      Vote Quimby.
    3. Re:Seven years? by Hans+Adler · · Score: 2

      You are assuming that it's even possible for Japanese citizens to legally change their names. I am not sure that it is. I do know that in Germany, for example, you can only change your (first or last) name under very specific circumstances. Apart from adopting your husband's or wife's last name upon marriage, the only reason you can change your name is when you can convince the bureaucrats that your name puts you at a severe disadvantage. That would no doubt be the case for the person in question, but Japanese laws may be even stricter.

    4. Re:Seven years? by wrook · · Score: 2

      It's not so easy to change your name in Japan. First, your name is recorded in a family register. All citizens of Japan must be in a register. If you aren't you lose a lot of legal rights. When you get married, you *must* have the same name as your spouse, though either the man or the woman can change their name. When you change your name you must change it to your spouse's name. You can't make up a new one.

      There are a few other times where you are allowed to change your name in the register, but you can't do it arbitrarily. I don't understand the rules. At the moment, I'm getting married and my fiance wants to use my (non-Japanese) name. My name is hard to pronounce in Japanese and I would like to use similar but different sounds from the usual transliteration. Even that looks like it will be impossible.

      I haven't RTFA yet. I'm not sure what could have transpired to get the guy fired. Once the misunderstanding was cleared up, it shouldn't have been a problem. But once you loose your job in Japan, it is *very* difficult to get another one, dodgy name or not. His lack of ability to find a new job may be completely unrelated to the google searches.

  22. Re:I bet only japan uses japanese auto-complete by lgw · · Score: 2

    But from a practical standpoint, Google is ignoring it's founding statement "Don't Be Evil".

    Look closer. Google's motto is obviously "don't, be evil", whatever they tell outsiders.

    --
    Socialism: a lie told by totalitarians and believed by fools.
  23. Re:I don't care about the reasons by sociocapitalist · · Score: 2

    It's not him searching that's the problem, it's when others do a search on him. Presumably he doesn't have control over their Search Settings.

    --
    blindly antisocialist = antisocial
  24. But did he commit those crimes? by ilsaloving · · Score: 4, Interesting

    So wait... Someone with his name apparently committed some crimes that were substantial enough to warrant being memorialized on the internet.

    He's not suing for libel or anything, he's suit for invasion of privacy. Does that mean he DID commit those crimes?

    There is so much fail in this I don't know where to begin:
    -Not hiring someone because of an unsubstantiated internet search
    -Suing google, demanding the disabling of a perfectly good feature instead of asking google to somehow adjust their indexes
    -(Potentially) committing crimes that get you plastered all over the internet in the first place.

  25. Re:What goes around comes around by s0nicfreak · · Score: 3, Insightful

    That's totally different, MegaUpload was committing sins against our almighty lords the RIAA & MPAA.

  26. A simple link to use Google search like old times by TheDigitalOne · · Score: 3, Insightful

    My favorite Google link these days:
    https://encrypted.google.com/webhp?complete=0&hl=en

    No login required, encrypted and no auto-complete, lets you actually finish typing what you want to search for without all the extraneous stuff popping up.

    This is what I have my default search setup to use.

  27. Some added insight... by fullback · · Score: 4, Informative

    We don't have "Social Security" numbers, or any such tracking numbers in Japan. That makes it more difficult to cross-check people with the same name.

    Japanese companies are risk averse to the extreme and even if the chance that the man is the criminal referenced by Google is 0.000000001%, that may be enough to disqualify him for a job. Companies will not want the press, the tabloids or police anywhere near company property, even if it is a case of mistaken identity.

    Yahoo is the search engine king in Japan. The man would not have had this problem years ago or before Google's entry into the Japanese market. He is not suing Yahoo, only Google.

    Google has a registered company, an office, bank accounts, employees and a co.jp domain name, which can only be purchased with a physical address in Japan.

    He was not asking for a monetary reward. He will have to now in order to get Google's attention.

    I think the people taking Google's side in this would change their tunes if it was them and they were in Japan.

    1. Re:Some added insight... by kiore · · Score: 2

      Add to that the way that with on-line recruitment sites, when you place a job ad you get hundreds of responses from people who have training and experience only tangentially associated with the role you are recruiting and any easy way to reduce down the number of applicants you have to study in depth is welcome.

      Obviously with a .jp domain name and a registered office in Japan, Japanese courts are going to have a difficult time believing that Japanese law doesn't apply.

  28. Re:dying to know this guys name by TaoPhoenix · · Score: 2

    The Streisand Force is weak with us today.

    --
    My first Journal Entry ever, in 8 years! http://slashdot.org/journal/365947/aphelion-scifi-fantasy-horror-poetry-webzine
  29. Missing the point by chrb · · Score: 2

    Maybe he actually did whatever it is that Google suggests his name is associated with? I have an acquaintance who got busted for dealing cocaine a while back. Now, Google's auto-complete suggests his name if you type in only the first three letters of his first name and surname - and if you complete the name, then it suggests two searches ("John Doe Town" and "John Doe Drugs") - both searches lead to pages of news sites about the drugs bust and his prosecution. Clearly, this is going to make it difficult for him to find employment in the future...

    You mean that out of the 7 billion people on this planet, there might be one with the same name?

    There are plenty of real world names which are unique enough that, when combined with location and date information, they identify an individual with enough accuracy to make a potential employer suspicious. I'm not suggesting that Google should be forced to remove the auto-complete searches, but I would also not suggest that this man's employment problem is fictitious, or even that employers are necessarily acting unreasonably.