Slashdot Mirror


Nokia 900 Being Given Away Due To Software Glitch

joemite writes "On early Wednesday, Nokia said it had found a software bug in the new Lumia 900 smartphone, its big hope to take on Apple's iPhone, and was effectively giving the model away until it is fixed. It is offering anyone who has bought a Lumia 900 phone, or who buys one by April 21, a $100 US credit to their AT&T bill. The operator sells the phone for $99.99 with a two-year contract. Both Microsoft and Nokia still have big hopes for this phone. The bug apparently causes a random data connection drop. Nokia plans to push a patch the phone later in April."

42 of 206 comments (clear)

  1. Hardware maker blames software! by Anonymous Coward · · Score: 2, Funny

    Shock!!!

    1. Re:Hardware maker blames software! by Penguinisto · · Score: 5, Funny

      You're holding it wrong.

      Wait, what?

      --
      Quo usque tandem abutere, Nimbus, patientia nostra?
  2. note free, negative 1 cent by vlm · · Score: 4, Funny

    My related links shows: "Google Earns $2 Per Handset; Apple, $575" and apparently, "Nokia, $-0.01"

    --
    "Science flies us to the moon. Religion flies us into buildings." - Victor Stenger
    1. Re:note free, negative 1 cent by poetmatt · · Score: 2

      Actually, don't forget Microsoft.

      Since they probably earn $10 per android headset (or was it $15), and Nokia (some amount).

    2. Re:note free, negative 1 cent by ericloewe · · Score: 2

      They obviously sell them for more to AT&T (probably near their retail price), who recoup the costs by locking people in a 2-year contract.

  3. Here's what I read.... by Anonymous Coward · · Score: 2, Interesting

    "Sign a contract to pay money every month and we'll give you a device for free which currently does not work and you have not guarantee, will ever work!"

    1. Re:Here's what I read.... by Anonymous Coward · · Score: 4, Informative

      While I"m an android fan..I give respect to Nokia for doing this.

      What happened when Samsung's phones had/have issues basically randomly disabling the phone? nothing.

      At least Nokia is saying "we're working hard on fixing this, in the meantime we'll give you what you paid for it back and let you keep the phone." Sure sure you're still in the contract, but you'd be in that contract with a different phone. Nokia is just paying you to stick with the Nokia while they work on fixing it.

    2. Re:Here's what I read.... by maxwell+demon · · Score: 2

      And what happened when the iPhone had trouble with connections? "You are holding it wrong!"

      --
      The Tao of math: The numbers you can count are not the real numbers.
    3. Re:Here's what I read.... by strikethree · · Score: 2

      You think Samsung/Android is bad? Wait until you get a load of Apple's supreme bullshit:
      http://osxdaily.com/2011/07/22/wifi-dropping-in-os-x-lion-fixes/

      https://discussions.apple.com/thread/2391385?start=0&tstart=0

      http://appletoolbox.com/2010/11/mac-os-x-10-6-5-airportwifi-connection-drops-repeatedly-fix/

      Wifi drops every 15 minutes or less and has been for YEARS. I have found posts about this problem from back in 2007! Renewing the DHCP lease causes something to happen to restore the connection but it is VERY frustrating since NONE of the work-arounds work and Apple refuses to acknowledge the problem. For myself, the problem did not kick in until Tiger. I refuse to "upgrade" to Lion since it does not even fix that problem.

      Since I know other people with Macs, I know it is not just something messed up with my computer. I can witness the behavior clearly on their computers too. If you do not have that problem, consider yourself lucky. No more Apple products for me if they are willing to let that bug stand for so long.

      CAPTCHA was "trapped" ROFLMAO

      --
      "Someone needs to talk to the tree of liberty about its ghoulish drinking problem." by ohnocitizen
    4. Re:Here's what I read.... by Truedat · · Score: 2

      While I"m an android fan..I give respect to Nokia for doing this.

      Interesting choice of language, reminds me very much of the sort of phrasing I see on sports forums. I'm more and more convinced that these megacorps are serving as surrogate sports teams for nerds.

  4. Not Even Close to Free by eldavojohn · · Score: 5, Insightful
    Read the summary:

    The operator sells the phone for $99.99 with a two-year contract.

    Emphasis mine. Why don't you 'buy' that phone and then break your contract? I think you'll find out how 'free' those phones that come with two year contracts really are ...

    --
    My work here is dung.
    1. Re:Not Even Close to Free by icebraining · · Score: 3, Informative

      That's news to me. I call people all the time without a contract, my phone must be special.

    2. Re:Not Even Close to Free by gl4ss · · Score: 2

      Because a phone is useless without a contract? Why are you people so obsessed with getting a phone that you can't use to call people on?

      no idiot, because you'll be smacked with the early termination fee == paying for the phone. it's quite useful without contract, you can buy it from ms directly without contract too if you really want.

      also if you sit out the contract == you're paying for the phone.

      you think they're stupid? why was this submission out of probably few picked? because it shows americans as stupid idiots who think they can get stuff for free if they pay two years for it?

      --
      world was created 5 seconds before this post as it is.
    3. Re:Not Even Close to Free by treeves · · Score: 2

      No seat belts, but air bags. You normally don't see them unless something goes very wrong, then they're all over you , scaring you, making a big mess and costing a lot of money.

        Oh wait, did I say air bags? I meant lawyers.

      --
      ...the future crusty old bastards are already drinking the Kool-Aid.
  5. Funny considering... by A.Sleep · · Score: 5, Funny

    ... the newest Nokia ads claiming the "Smartphone Beta Test" is over with the Lumia 900. I hate to kick a dying dog but *point and laugh @ Nokia*

    --
    DO NOT TAUNT THE OCTOPUS
    1. Re:Funny considering... by Keruo · · Score: 2

      There are NO BUGS in the software!
      You're hold^wrunning it wrong!

      --
      There are no atheists when recovering from tape backup.
  6. Ad vs. Karma by Bill+Dimm · · Score: 5, Informative

    Didn't I see a Windows phone ad recently that claimed other smart phones were treating their customers as beta testers? Talk about tempting fate.

    1. Re:Ad vs. Karma by maxwell+demon · · Score: 5, Funny

      Other smart phone providers treat their customers as beta testers. We give you the feeling of true alpha testing! Windows Phone: Alpha quality software for alpha males.

      SCNR :-)

      --
      The Tao of math: The numbers you can count are not the real numbers.
  7. That title got my hopes up... by Anonymous Coward · · Score: 5, Interesting

    Nokia has TWO "900" phones -- the n900, and the Lumia 900. I was excited that Nokia was giving away n900s, the most open phone to date...

    1. Re:That title got my hopes up... by GameboyRMH · · Score: 2

      Yep what a let down :-(

      --
      "When information is power, privacy is freedom" - Jah-Wren Ryel
    2. Re:That title got my hopes up... by INeededALogin · · Score: 2

      the most open phone to date

      N9? While maybe not as gifted with 3rd party software repositories out of the box, it is certainly just as open as the n900 was.

  8. Front runner vs. the Competition by Missing.Matter · · Score: 4, Interesting

    This is the big difference between the front runner in a market and the lagging competition. When Apple is confronted with claims of dropped calls via "the grip of death" they responded with things like "you're holding it wrong." Only after the problem persisted they provided everyone with free bumpers (still somehow without admitting there's an actual problem).

    MS and Nokia, with their drastically lower and non-dominating marketshare, are not in a position to make such claims, and they immediately respond by comping the price of the phone and signaling exactly when the fix will be available.

    No matter what your feelings toward WP7 are, you should be able to recognize its presence has a positive affect in overall market quality.

  9. Re:Fist by Ferzerp · · Score: 5, Insightful

    Have fun with your five 2-year cell phone contracts which will probably cost you over $7000 over their course.

    The summary is rather inflamitory. There are no "free" cell phones, they only look free if you ignore the contract component.

  10. Re:Wrong summary, again by Caratted · · Score: 3, Insightful

    Wait, why is it not a "real" smartphone? It's a really nice peice of tech, really, and as such my guess is that you haven't seen the 900 in action, in person or, for that matter, in a review. A definitive step forward for Nokia.

    disclaimer: android user here

  11. Re:Fist by ericloewe · · Score: 2, Informative

    While I agree with your point, the summary isn't inflammatory.

  12. Can't give it away by Daniel+Phillips · · Score: 4, Informative

    I still don't want one.

    --
    Have you got your LWN subscription yet?
    1. Re:Can't give it away by WarpedCore · · Score: 2

      I don't blame you. I pre-ordered one and got it this past Friday and what a total mistake that was. I spent most of the day calling customer support to (not) get my phone working. I ended up shipping it back the next day.

    2. Re:Can't give it away by DAldredge · · Score: 2

      I have one and it is excellent. Of course this being /. the previous statement will get me labeled a shill. I can't understand the hate for something that most of you haven't even tried.

  13. Re:Wrong summary, again by Anonymous Coward · · Score: 5, Insightful

    If the lumia can be rooted, dual boot to debian, feature an usb to vga cable and a real keyboard, then it's a real smartphone. Else it's a toy, just like iphones and the average android.

    Toy is not a derogatory term. Definition of toy: thing with limited functionality and/or safeguards to prevent unintended actions by the "untrusted by default" users.

    Uh-huh. So let me make sure I understand your naming approach: if it doesn't have an incredibly specific feature that a rounding-error number of people would use, it's not a real smartphone? Your perspective is somewhat... off.

  14. Toronto Sun not a good source by Relayman · · Score: 4, Insightful

    ... effectively giving the model away until it is fixed.

    According to Ars Technica, all new phones sold, even with the $100 credit, have the fix already installed.

    Customers not wanting to wait can have their phones swapped for updated versions in AT&T stores.

    Since when do we use the Toronto Sun as a reputable source for technical stuff?

    --
    If I used a sig over again, would anyone notice?
  15. Re:Illegial flooding of the market? by Locutus · · Score: 2

    with Microsoft involved this is exactly what I was thinking too. Purchasing market share is not beyond them and the Windows Phone phones are still in single digit market share after more than a year on the market.

    LoB

    --
    "Anyone who stands out in the middle of a road looks like roadkill to me." --Linus
  16. Re:Fist by fwarren · · Score: 2

    I would say the difference is that no one is giving you a free car but makes you sign a 2 year contract that you will purchase $500 worth of gas a month giving you a total of 50 gallons of gas. You are not allowed to gas up at any competitors gas station and if you use your 50 gallons of gas, each additional gallon you purchase will be at the rate of $60 per gallon.

    --
    vi + /etc over regedit any day of the week.
  17. Re:Illegial flooding of the market? by gstrickler · · Score: 3, Insightful

    Um. Estimates 100k units in the US in 2 weeks is not exactly a stunning success. Not when new iPhone and Android models are selling 500k+ on the first day, and millions the first weekend. So, no, it's not too early.

    --
    make imaginary.friends COUNT=100 VISIBLE=false
  18. Re:Wrong summary, again by Anonymous Coward · · Score: 2, Insightful

    Yeah, an Android user would think so. ;)

    Pardon us embittered Maemo fans who think a handheld computer should have the same software capabilities as a desktop computer. (Though I suppose MS is indirectly going for the same concept, by crippling the desktop to match. Hi-o Metro!)

    I won't say it's not a smartphone, but if one were to confuse it with the good ol' N900 as the GP suggests, they'd be very disappointed (regardless of which one they preferred).

  19. Really Unnecessary by gtirloni · · Score: 2

    People are used to software bugs. Just wait and push the update as soon as possible.

    Giving people $100 only makes the situation worse ("Nokia is the dumb company who has buggy phones and gives cash away, no wonder it's dying")

    --
    none
  20. Re:Fist by amiga3D · · Score: 2

    And it's still overpriced.

  21. Re:Illegial flooding of the market? by SpinyNorman · · Score: 2

    Actually, the Lumia 900 black and cyan models are both in the Amazon "Cell phones & accessories" top 100 best sellers (accessories includes cheap plastic skinns, etc), which from previous phone releases is indicative of 1M/mo sales rate, assuming it's for real (not just Microsoft/Nokia buying).

  22. Re:Fist by mikael · · Score: 2

    My workplace has public wi-fi, I have a wifi router at home, the local cafes have their own wi-fi zones, my phone has Skype as well as everybody else I know, even friends abroad. The only SIM card that I have is PAYG.

    --
    Vintage computer adverts: http://www.vintageadbrowser.com/computers-and-software-ads
  23. Re:Wrong summary, again by gl4ss · · Score: 2

    Wait, why is it not a "real" smartphone? It's a really nice peice of tech, really, and as such my guess is that you haven't seen the 900 in action, in person or, for that matter, in a review. A definitive step forward for Nokia.

    disclaimer: android user here

    because it has less programmable features than series40 phones(some of which do ship with 1ghz cpu's), which in general tech reporting are referred always as feature phones - phones which have more features than your old nokia from '99 but aren't as extensible as smartphones.

    windows phone gets that rep because by 2002's smartphone vs. featurephone standards it would be a featurephone and NOT a smartphone. 7650 was released in 2002, it ran doom, a mame port, automatic wallpaper change sw, on device call answering sw, automatic profile changing sw(based on cellid, time etc), sms spam filter sw, caller blacklist sw, trans-application copypaste, bluetooth file and app sharing, SCREEN SCRAPING TEXT TO SPEECH for blind folk sw and the list just goes on and on - this despite that on that first s60 model you had whopping 3.6mbytes of space for your apps and the development tools sucked bigtime.

    and wtf do tech magazines nowadays get riled about? if it gets a friggin angry birds in space port or not! wtf?

    hell, even bada os fits late 2002's smartphone definitions better than windows phone. some people will like it though, but those aren't the guys asking wtf where is my wifi sharing on/off livetile? where's my call recording app? where's my location based reminders? where's my automatic bluetooth garage opener? none of that matters because you can check your time of the day and a simple web query by turning the phone on and opening the lockscreen? whoopidoo! for doing things that just catch some info from the web and displays it in a simple ui it's pretty nice though. as an extensible smartphone platform though.. it doesn't let you do shit.

    disclaimer: mobile app developer and on/off mobile nerd here.. and americans should really get a clue about how much they're getting screwed over by operators for their mobiles. it ain't free, nokia gets it's money from it and at&t gets it's money from the customers two year shackle. that you can't buy a contract where you weren't paying at least an empty premium had you the phone or not is not an excuse really.

    --
    world was created 5 seconds before this post as it is.
  24. Re:Fist by tripleevenfall · · Score: 2, Insightful

    It is mandatory in any /. discussion of cellphones that crusaders from the Obvious League of America swoop in and meticulously and pedantically point out that you have to pay for service in addition to the cost of the phones.

  25. Re:Illegial flooding of the market? by gstrickler · · Score: 2

    Wow! Top 100? Really? Top 100 excluding iPhone? That could be anywhere from 0.01% to 3% of the market at one seller!

    In all seriousness, they're currently ranked #1 & #2 at Amazon, and that's very good. But this is also in the first 3 days it's been available. Let's see where it is next week.

    --
    make imaginary.friends COUNT=100 VISIBLE=false
  26. Re:Wrong summary, again by Concern · · Score: 2

    The only thing that's way the hell off base is talking about Windows Mobile in 2012 without a laugh track.

    Say it with me: Dead. Letter.

    This might be a wonderful phone made by sweet people... though, in fact, it's a mediocre phone made by a convicted monopolist and purveyor of notoriously terrible closed-source platforms and a cell phone maker so many years behind the times they're lucky they have RIM to make them look good. Regardless, it needed to come out 5 years ago. As it happens I have used one. It's a hilarious failure at imitating Android or iOS. The industrial design and UI trim are adequate. But even if it wasn't buggy enough that it had to be given away for free, it offers nothing compelling enough to assail an established, dominant OS - a difficult problem which Microsoft of all companies should be familiar with. :)

    Hold it in your hands all you want. For that matter, whine like the WebOS guys after the stores don't have them anymore. That will increase my amusement.

    --
    Tired of Political Trolls? Opt Out!