Operators: Nokia Would Sell Better With Android
nk497 writes "Mobile operators are complaining that Nokia's Lumia line of handsets would sell better if it ran a different OS — or if Microsoft was more willing to put marketing money behind Windows Phone. 'No one comes into the store and asks for a Windows phone,' said an executive in charge of mobile devices at one European operator. He said Microsoft's software worked nicely with PCs and allowed you 'to do tons of cool things,' but few customers knew this. 'If the Lumia with the same hardware came with Android in it and not Windows, it would be much easier to sell,' he said."
The bet thing ms / Nokia can do right now is take their lumps, invest in advertising, and have faith that they have a great product on the shelf. Build it and people will come.
The only concern is that while ms has deep pockets to take a bath for a while, Nokia is more precarious. Acquisition, anyone?
As Steve jobs said, "real artists ship."
Our company runs almost entirely on Microsoft products. We use Exchange Server and Microsoft Outlook for our e-mail. We use self-signed SSL certs.
This week an employee got a Nokia Lumia 900. He brought it in for us to help him get the e-mail set up. It won't accept self-signed certs. It's a pain in the ass to get set up. He took it back and got an iPhone.
We have people running iPhones, Blackberries, and Android phones all connecting without problems. But you got a WP7 device? Sucks to be you.
just install nitdroid on n9 ...
well dont hold your breath , but it's booting and you can install apps, anyway I prefer meego/harmattan :-)
--
http://rzr.online.fr/q/omap3
-- http://rzr.online.fr/
The N9 was an unknown home run. Really. They killed it and used most of the parts for the Lumia, but Nokia could have knocked one out of the park with Maemo / Harmatten.
Fools.
* Carthago Delenda Est *
Well, that article is mostly a "duh". Of course people come in wanting one of two things- #1 Android or #2 iPhone. It is going to take a LOT of work on Microsoft's part to try and get visibility now.
Nokia ditched perfectly good Linux based mobile OS's for their high-end phones and now they will have another uphill battle.
I have an Nokia N9. The multitasking with swipe is brilliant. Did you close the app? (as simple as swipe down) No? Then it is still running. And by running I mean actually running, not the half-baked task-switching employed in Windows Phone or iOS. And it takes only a swipe to see which apps are running. Even on Android I am often guessing whether an app is still active or not, which can be quite annoying.
QML/QtQuick makes app development easy yet powerfull. The normal Linux kernel with X makes porting easier. The N9 truly is a great device for novices, power-users and hardcode hackers.
Wait till October. WP8 will come out and you'll see so much marketing your eyes will bleed. At least that's what my sources say.
I'm sure Nokia wants to become Just Another Android maker. That'll sure fire them up.
They're gambling. If they go Android, they'll be dead in 5 years, nothing really differentiates them there. With Windows, they may be dead in 5 years (or 2 ;) but they may also hit a home run and come out way ahead.
Contrary to what neckbeards and fanbois would have you believe, Windows Phone 7 is very nice. The only thing holding me back from WP7 is the shit, circa 2010 hardware. That they need to get a handle on, and soon.
More importantly, the convergence Windows 8 would have with an Atom based phone is very huge. You could buy a phone that could be your phone, but you could then slot into a tablet and have the same phone be your tablet. Then you could slut it into a laptop "shell" and have it be your laptop. Then plug in a keyboard and mouse and use it as your desktop. Same machine, just a little phone you plug into different "shells". For 90% of the population a dual core Atom running at ~1.6Ghz with 4Gigs of memory will be able to handle all their computing needs.
If Nokia can get in on that shit, they're golden.
The Linux based (!=Android) N9 outsells the Windows phones despite being geographically hobbled. Microsoft's Elop is just in the way of letting it happen.
That, and despite having Aegis, the N9 is far more open out of the box. You can do all the "cool things" that the operator is thinking about as well as the things that the operator doesn't want you doing - unlike the more easily boxed-in Android platform.
Twitter supports and protects racists - by smearing their critics with the "Hate Speech" label.
I work in the upgrades department, which means that people buy phones from me. I can tell you from personal experience, no one ever comes on the phone and asks "You got any of those windows phones?" My current ratio is 20 iphones for every 17 android devices to every 1 windows phone. Nobody buys them, and here's the reason: they're all inferior, by a long shot. HTC released the one series of phones a couple weeks back, android to the core. Where are the quad core phones for windows? I dont see them.
hmm...My mother (very non-technical) bought an iPhone as a PC replacement. All she does is e-mail, and she was tired of what a PITA her windows machine was to maintain.
This iPhone just works. credit where credit is due.
In other news the Lumia 900 is topping the charts at Amazon, selling out there, and selling out at AT&T stores and online. AT&T recently stated that the launch is exceeding expectations, which couldn't have been very low given the giant marketing blitz behind the device. Further, TFA states: "Rival operator T-Mobile says the Lumia 710 is among its most popular phones."
So where's the disconnect? Right here: "Microsoft's software worked nicely with PCs and allowed you 'to do tons of cool things,' but few customers knew this." So wait, you're telling me that people don't know about Windows Phone, so they don't ask for it, so it won't sell, so you don't want to sell it? It's circular. How about you tell people about it, maybe they'll like it, and then maybe it will sell, then maybe you'll want to sell more? People buy what they know, and as AT&T and T-Mobile are showing, if you advertise a device, it will sell. This doesn't say anything about the relative merits of the operating system, unlike what this summary is trying to imply.
No amount of marketing money would convince users to use a Windows phone. And seriously, it wouldn't matter if it was identical to iPhone, pixel-for-pixel. People don't want Microsoft on their phones. They think it means it will crash. It doesn't matter what reality is. It just doesn't.
WP7 "SP1" is called Mango, and it is what is shipping on the Nokia Lumia.
I'm sure that's completely astroturf-free as well. MS has been putting a lot of effort into astroturfing reviews, pimping their phone on developer sites, and even shilling here as far as I can tell. They may be able to buy their way into being a viable mobile OS, but they'll need to get a bit more subtle about it. Like many of heir previous marketing, the current efforts are a little embarrassing.
Sorry you are wrong: I got today the Android 4.04 (ICS) update to my Nexus S, that have a single 1GHz A8 CPU and 512Mo of RAM, and it run perfectly well and smooth. In addition there is already a few hackers that run ICS on a N9, the port is not complete, but the performance is not the problem.
I went through a lot of Lumia 900 reviews on Amazon. Most of them repeat the same stuff. And for most of the reviews, Lumia 900 is the only review, nothing else ever reviewed. Several reviewers had the same text posted on different colors of Lumia 900 and had no other reviews.
My guess is that MS/Nokia shills are everywhere, not just on Slashdot...
It seems natural to me that if you have windows at home, and on your laptop, you'd want it "on the go" as well.
People who use Windows at home and at work probably know they don't want it on their phone as well.
I was shocked a few years ago when I rented a car in Italy and it had a Windows logo on the steering wheel; no idea what it was running, but I was continually expecting a BSOD across the dashboard.
After decades of dealing with Microsoft crap, Windows is a negative branding, not a positive one.
People who use Windows at home and at work probably know they don't want it on their phone as well.
That's exactly what I was thinking when I read that. Considering that it's an OS almost, but not completely, unlike Windows, it was a stupid branding decision. All it's going to accomplish is to scare off people whose computers have pissed them off (which is probably everyone with a computer), and confuse the others when they wonder why their PC software doesn't work on their phone "because they both run Windows."[0]
[0] True story.
It was an Italian car? Windows was probably installed to increase its reliability.
It was Italian. Windows running on Italian automotive electrics just seems like the kind of car you'd rent in Hell.
your so right!
What about my so right?
They're literally giving the phones away until April 20th. $100 rebate due to a memory management defect if you buy by the 20th... The phone is $100 w/ contract. Or, it's $50 w/ contract on Amazon, meaning they're willing to pay people to buy them.
I don't see how paying people to use your product isn't the most extreme form of advertising possible. Maybe the problem isn't the advertising? Maybe the problem is no one wants a Windows phone?
Maxim: People cannot follow directions.
Increases in truth directly with the length of time spent explaining them
While I agree with part of what you say (the WinMo back-compat being killed, the abandonment of some enterprise features even though they included some anyhow), you're just pretty much wrong about the app developers thing. BTW, I'm one of the first Recognized Developers on the WP7 section of XDA-Devs.
ChevronWP7 (Labs or otherwise) wasn't useful for Marketplace developers (who would have already had developer-unlock through their developer accounts), it was used by people who wanted to install non-Marketplace apps. Microsoft, for reasons completely unclear to me, appears to be very anti-homebrew in WP7, and the people who care about that but don't care about developing official apps are the people hurt by the ChevronWP7 Labs fiasco. Everybody else, both those who don't care about unsigned apps at all (the vast majority of users) and those who develop (or even think they might at some point develop) apps for the Marketplace, are unaffected.
That's not to say Microsoft isn't being stupid here, because they really are. ChevronWP7 Labs was late, was too limited, and is now being discontinued... all for cheaper access to a built-in-but-paywalled feature of the OS (although iOS seems to do just fine without any equivalent feature at all...). Homebrew development was one of the things that kept WinMo alive as long as it was. The interop-lock in Mango blocked access to a bunch of apps that implemented unofficial but badly needed features, ranging from the superficial but highly in-demand (custom themes) to the critical (the ability to migrate app data and message history between phones).
I will also say that the article you linked contains a fair bit of senseless foaming at the mouth. Things like questioning how you'll be reimbursed for the free year of AppHub (it's a credit on the credit card you used to sign up, just like every other time Microsoft reimburses a cost) and claiming that WinMo was "immensely popular" (in any timespan even vaguely relevant to WP7, that's just not true) suggest an author whose frustration is overriding rational thought.
There's no place I could be, since I've found Serenity...
People do want windows. But they want windows they know, with software they know how to use.
WP7 is just the same name slapped on a totally different OS. Yes, I know, kernel, development, blah blah. Users however see UI and software it runs. And from that point of view, WP7 is a totally different product with windows name slapped on top of it. Hell, it doesn't even have windows.
The current Lumia 900 probably couldn't even run Android. It is a single core CPU with 512MB of RAM.
I personally find it funny the Smartphone market is the inverse of the PC market. Android is a resource hungry, WP7 is not. Windows 7 is resource hungry where Linux isn't.
Slashdot community bashes Windows 7 and praises Linux. Slashdot community bashes WP7 and praises Android. Odd.
it could run android and run it pretty nicely.. better than most devices sold this or last year. the average spec isn't that hot.
wp development is going through all sorts of hoops to be doing _nothing_ so the ui can swipe snazzily, who cares if the listbox has correct items displayed as long as it's scrolling smoothly, eh? "hey let's add some transitions so it doesn't feel like it's loading". also the developers are strongly encouraged to not do things like drop shadows etc on wp7. it's not wp7 that's light on resources, it's the apps that are run with it that are light. try doing something fancy with it and it's a trip to xna-town immediately if you want to keep any fps.
this is just one of those things that gets repeated until it's true in the eyes of the press. that it's light, doesn't lag, doesn't load between views etc. most of the press isn't even using it, but they just repeat it from other press sites. however apps on my se play start up _faster_ even from dead still than on n l 900(an app that I know is more complex on the android than what it is on the wp, too. it has to load up more images from resources etc.. yet it starts immediately).
if you coded your android apps just as simple as the "ideal" wp apps are, they would be just as smooth on most devices - even smoother because you'd be dropping things like shadowing in listbox top/down.
you want a light os? go series40. at least in there afaik they haven't dropped basic bluetooth support to almost non-existent - and it can run 10 year old apps. wp7 is like s40's big brother in lots of aspects, but still being little brother to symbian, android or meego(or even ios).
world was created 5 seconds before this post as it is.
If you want Windows, then you want Windows. Not something else that happens to be called Windows... but that's exactly what Metro is.
And that's why it'll fail on the desktop in Windows 8. The people who like Windows are getting something not-Windows, and the people who don't care will just see that it's new and confusing and figure that if they have to learn something new anyway why not just learn an iPad?
-- "So they told me that using the download page to download something was not something they anticipated." - Bill Gates
...but is ultimately a false choice. You can't have android on the Lumia because it doesn't exist that way. [It] is like saying, [the] iPhone would be better with android on it.
Why can't I? The Nokia N900 and N9 both have Android ported to them, I see no reason the Lumia could not be blessed in the same way.
Android has been ported to the iPhone as well, and there are groups working on porting it to the latest iPhone hardware.
I would have loved to have the iPhone 4 hardware back two years ago with that 960x640 screen running Android, it would have been better.
I am not sure how stable the ports are, but it is not a false choice, it is a choice that Nokia made and operators are saying it was a bad choice, fix it.
Nokia Anssi Vanjoki said something to the effect of adopting Android is like Finish boys who "pee in their pants" for warmth in the winter.
Well it seems Windows Phone is like taking some money on a dare from another Finish boy for defecating in your pants...
The bet thing ms / Nokia can do right now is take their lumps, invest in advertising, and have faith that they have a great product on the shelf. Build it and people will come.
The Windows Phone advertisements have been great. I loved the one with the people so distracted by their phones, especially the chick in the black nighty.
Even better is the latest one with Dr. Spaceman telling everyone their previous smartphone was a beta.
The advertising is very clever, the problem is the Windows brand is tarnished, who wants a phone running Windows? Everyone loathes Windows.
On the other hand the iPhone and Android advertising campaigns are fairly blah, but the brands are hot. Everyone wants Apple and knows what the iPhone is. Everyone also knows there is something they call "Droid" despite that being the Verizon brand. If you do not want an iPhone, you get a "Droid" phone, those are the cool ones.
Microsoft should have used the xBox brand, brought out the Phone-X or Mobile-X or something cool. Windows branding was just a bad choice.
As you said we know Microsoft can continue to dump tons of money into Windows Phone.
Android despite being superior seems poised to piss all over itself with confusing hardware releases and crippling skins.
Steve is dead and Apple seems poised to follow.
I am praying Nokia will wipe itself, leverage the Microsoft funds, and use MeeGo excrete some other bodily fluid on the competition.
The problem is microsoft doesn't have anything to say that makes windows phones obviously better, there's no killer app. Whether you think its better or not is another matter, but google can point to 'we're more open than those guys' (and have more diverse hardware). What does MS have? Yes, it's a different experience, but no one is saying 'see this thing WP7.5 does that none of the others do? We want that'. Google and sony are cannibalizing themselves with semi competing PS vita and android phones, and the fractured tegra zone and everything else. Apple is such a well walled off garden you can't have a lot of fun without technical know how.
Windows phones could (and should) offer you something, office documents, integration with windows 7/windows 8, in a way people actually care about. It seems like MS gets this, with skydrive, Xbox, windows 8 etc. But they don't seem to have delivered yet. Which is bad for Nokia, and might be too late. It might also be that the integration will suck balls and end up a disaster.
Windows on a slate (tablet, iPad like device, whatever lingo you choose) makes a lot of sense on the productivity side. The phone is a harder argument. If Nokia had somehow gone with an x86 CPU with a WP7.5 that could run any windows app, just with a different skin than regular windows 7 (even at 1024x768) that would have been interesting. As it is they have a very different approach to icons/tiles... and uh... a minuscule app store? Customers need something to say 'I want that device because __________" and right now MS hasn't got that. I would have thought they would have realized this was their DS/PSP/Blackberry/iPhone all in one moment. But apparently if they got that, they did so quite late.
Nokia and Motorola owned the cell phone market in the 1990's and all they've done since is fail. The problems are with the companies in their entirety not the products they make.
They're literally giving the phones away until April 20th. (snipped for brevity) Maybe the problem is no one wants a Windows phone?
Ding! Ding! Ding! We have a winner here
Do you realize that AT&T actually pays Nokia a lot for the device and then subsidizes it?
The phone is $449 unlocked($349 if you count the $100 rebate).
They're not paying the customer when the customer has to sign up for an expensive contract plan for 24 months with the threat of an Early Termination Fee.
This space for rent.
It depends on your definition of "still running" but yes, the WP7 kernel is a variant of CE. It's a huge change from previous versions, though - they've added a permissions and accounts system, removed a number of old APIs like SetKMode, re-written the memory manager (it now uses something much more akin to a desktop OS, removing the per-app RAM limits and such), changed the application model (blocking third-party EXEs, changing the way apps launch, and more), and generally yanked it into the 21st century rather abruptly. If you target Compact Embedded 7 APIs, you can generally do pretty good WP7 native code development (yes, it's possible to do native development on WP7; even sometimes to get it approved on the Marketplace).
There's no place I could be, since I've found Serenity...
For that comparison to work, dealerships would need to hold you to a contract to buy a set amount of gas from them every month for years and not actually charge you for the car itself.
No, they are not "literally" giving the phones away. They still require a contract that requires people to part with money. Perhaps you meant "virtually"?
Time is what keeps everything from happening all at once.
I will go out on a limb and say I know. It is going to fail.
They have spent half a billion in advertising in the last 3 years and Windows Mobile has gone from 12% of the smart phone market down to about 4 1/2%. You have seen the commercials. They are dreadful. Do you really think Microsoft is going to put out an ad that makes a phone with WP8 on it the MUST HAVE device?
They have striped off most of the enterprise features, the market they have always sold the strongest in. Now they are going after the consumer market. A market which uses windows, but expects bugs and crashes. The market which has rejected the poop-brown Zune and the laughed the Kin off the market in less than 60 days.
Then the carriers like AT&T will sell the phone with a crappy service plan that will make iPhone, Android, and two tin cans with a piece of string between them all look like better deals.
Then the sales people who want their commissions will do them in. When a customer comes in and asks for an iPhone or an Android, they can sell it, get them out the door, and move onto selling another phone to someone else. They fear having to try and convince a customer that they really want a Windows phone, taking twice as much time to do that. Then the next day when they come back and want an iPhone or an Android, they have to waste their time doing that. So in the time it takes to handle one windows phone, they could sell two or three iPhones.
YMMV but every power user I know that had a WP6 phone and swears by Microsoft Products, have moved onto Android. Any normal person who was convinced to buy a WP7, has returned it within 24 hours demanding an iPhone or Android.
What would make anyone think that Microsoft or Nokia will have a success on their hands?
vi +
But they need to monetize the Windows brand to extract maximal shareholder value by strategically extending it across all their product lines in a cohesive fashion thus creating synergistic increases in customer mindshare. Ultimately, this will amplify their revenue and deliver continued growth.
make imaginary.friends COUNT=100 VISIBLE=false
Maybe the problem is no one wants a Windows phone?
I was due for an upgrade on my phone (Verizon Wireless HTC Ozone). Walked in to my Verizon store that I've been dealing with for years with the intent on getting a HTC Trophy with Win Mo 7, $29, it was steal and the reviews I saw on the phone were great. When I asked to see the phone (it wasn't on display), the rep literally started laughing and said, "There's a reason you don't see it on display, it's crap and I don't sell my customers, crap."
When I asked him why he thought it was crap, he told me that people only ask for Windows phone due to either, a work requirement or to have the ability to use XBOX Live features on the phone. I stood in neither camp. I just wanted to try something other than Android or iOS.
Needless to say I walked out with a Droid Bionic (I know, I know, I should have stood my ground and asked to see the phone and judge for myself).
If manufacturers and Microsoft have to rely on representation like descrcibed above, they're doomed.
HTC:
http://www.businessinsider.com/htcs-shares-tumble-cfo-change-samsung-launch-weigh-2012-4
Motorola
http://www.reuters.com/article/2012/01/26/us-motorolamobility-idUSTRE80P23W20120126
LG:
http://www.bloomberg.com/news/2010-07-28/lg-electronics-profit-falls-33-after-company-falls-behind-in-smartphones.html
and
Sony:
http://www.zdnet.com/blog/btl/sony-ericsson-posts-surprise-loss-in-its-final-quarter/67399
The only mobile company making real money from Android is Samsung.
It was Italian. Windows running on Italian automotive electrics just seems like the kind of car you'd rent in Hell.
Last thing you want is your brakes to BSOD and your car to decide it needs to reboot after installing updates while you're belting down the autobahn at 200kph!
Although if it ran Linux the sound wouldn't work and you'd be constantly rebuilding libengine.so to make it work with the new version of libsteering.so.2.3.2.1.
Then again if it came from Apple then putting your hands on the steering wheel would short the electrics and you'd have to drive like this, anything else would result in a 'just don't drive it like that'.
This is a bug, not a feature. Unless the phones are simply defective, I don't want some salesman at a shop deciding for me what phones I can and cannot buy. This is the missing piece that no one can do anything about - phone salesmen will refuse to even suggest phones they don't personally like. Look at your example - is that an answer to your question about why the salesman thinks the phone is "crap"? No, it's nothing of the sort, it's a garbage answer from someone who doesn't know what his job is. It's some buffoon with a high school diploma (times 10,000) perverting the wireless market in favor of existing big players.
Slashdot: where pointing people to facts is considered trolling. Way to go, circlejerkers.
My exception safety is -fno-exceptions.
Yeah, you must be right. Nokia, who wasn't selling anything in the US before WP7 now has one of the best selling phones on Amazon (with contract).
The imminent death of Nokia (which was very real a year ago, and is still very real) was caused 100% by Nokia themselves. WP is a gamble for them. Had they gone with Android, they would have been "yet another device maker" with not much to show. WP makes them a bit different. Differentiation is important.
I still think it's hilarious that Microsoft probably would have sewn up the tablet market if
MS have a pretty good history of completely misjudging new technologies. For a long time they considered the internet to be a fad and refused to invest anything in it (hence Trumpet Winsock instead of an official IP stack, no MS web browser until quite late on, etc). Luckilly for them, they have usually had the resources to catch up enough once they realise they've screwed up (often by buying up the companies who had become successful through MS's lack of foresight).
the Office division actually reworked the Office UI for tablets instead of refusing to change anything [the tablet OS guys actually had to code all kinds of hacks to get the on-screen keyboard to hide/show properly with Office, particularly Excel.
I think you're wrong. If you're using a word processor, spreadsheet, etc. in any serious way on a tablet then you're insane. Tablets lend themselves to surfing the web, browsing photos, watching video, etc. and 10 years ago these things were largely not mainstream, so very few people would've spent a reasonably large chunk of cash on a tablet to do them.
http://blog.nexusuk.org