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Forbes Names Microsoft's Steve Ballmer Worst CEO

New submitter _0x783czar writes "Microsoft haters gleefully have latched on to the latest scoop that a Forbes columnist has named Steve Ballmer the worst CEO. It seems that the article has leveled some strong accusations of irresponsible and ineffective business practices; claiming that Microsoft has not progressed over the last 12 years of Ballmer's leadership. (Full disclosure: I'm not a Microsoft fan myself and tend to agree with this piece.)"

122 of 444 comments (clear)

  1. Worse? by jimmerz28 · · Score: 5, Interesting

    Really? Even worse than RIM?

    1. Re:Worse? by ZeroSumHappiness · · Score: 5, Insightful

      Yeah, why are we ignoring the many companies that have failed either because they failed to adapt or underwent gross negligence. I have a feeling that the CEOs of the major banks in the US have actively harmed every human on Earth. Ballmer has merely failed to maintain a near-monopoly status in a highly transient industry.

    2. Re:Worse? by Anonymous Coward · · Score: 5, Informative

      TFA is about CEOs currently holding that position today. The RIM CEOs are gone already.

    3. Re:Worse? by Gideon+Wells · · Score: 4, Insightful

      Maybe they are looking at what Microsoft is capable of vs their leader. RIM at times sounds like a complete implosion. Microsoft produces outbursts of good ideas inspite of their leadership implying some good thinkers/workers are left.

      --
      by Anonymous Coward: I, for one, welcome the shift from car analogies to pizza analogies. um.. overlords?
    4. Re:Worse? by Anonymous Coward · · Score: 5, Interesting

      I think the mayor point isn't that he's failed to keep a monopolitic position, but rather that he has failed at all to capitalise on it. Like it or not, the CEO's of the banks who bankrupted the world made bundles of money in the rise, and are now making bundles of money in the fall. They managed to capitalise on a crisis, where Balmer has failed to capitalize on the position of Microsoft. Look at Apple, all it took was a small investment in R&D and suddenly they turned their computer buisness into one of the most sucessful MP3 companies, and then Phone companies. Microsoft tried to throw it's weight after these areas but failed. They even failed to win large in the console market after spending quite a bit of money in an attempt to kill Play-station (But Nintendo won that one).

      Really Microsoft has been one huge investment in one field after the other, always waiting for others to be the first movers, and this has left them failing again and again.

    5. Re:Worse? by marcello_dl · · Score: 5, Funny

      As much as my comment history shows a clear anti-MS stance, I agree. Possibly Ballmer wasn't evil enough.

      And definitely, his chairs missed too many targets.

      --
      ---- MISSING MISCELLANEOUS DATA SEGMENT --- [sigdash] trolololol
    6. Re:Worse? by ZeroSumHappiness · · Score: 4, Insightful

      I guess that actually makes quite a bit of sense. But even given that many of the banks would have imploded if not for the bail out, GM would be gone if not for the bail out and plenty of marginally successful companies have gone through quite a bit of economic turmoil that MS has avoided, IBM, for example, is laying of a ton of people and has been for some time now.

      Even in money-making-game, I think coming up red or having to be bailed out is worse than not being black enough.

    7. Re:Worse? by fooslacker · · Score: 3, Interesting

      I'm not a fan of M$ these days but still I agree. There are a ton of companies that have outright failed, lost a huge lead, or even gone down in a blazing inferno due to incompetence or outright corruption. There have to be worse CEOs. Microsoft is still massively profitable.

      FTA..."Without a doubt, Mr. Ballmer is the worst CEO of a large publicly traded American company today."

      Clearly the author is engaging in hyperbole and histrionics to gain attention for his piece. The article is about CEOs who should have been fired already which is probably a fair assessment of Ballmer but the over the top "worst CEO" stuff is silly.

    8. Re:Worse? by qu33ksilver · · Score: 2, Insightful

      Seriously, where has our professionalism degraded to ? Now we are even comparing CEOs and commenting on who should be fired and hired. Is there any world-wide yardstick for any CEO that if he/she fails to achieve such and such goals, the person is worthless. Then why not apply the same to everyone ? Why only CEOs ? Adam Hartung (the guy who wrote the article), here's some advice- why don't I make a list of Forbes employees who should be fired first, and then lets see who tops the list. This article shouldn't even have been published. Shame.

    9. Re:Worse? by DuckDodgers · · Score: 2

      Consider their relative positions in the market. RIM was successful, but then the market started to shift with the iPhone and Android. The RIM CEOs needed to keep or grow Blackberry's market position in a fight with two competitors that both had far more money, developers, and public brand awareness than RIM itself. They should have done better, they didn't deserve their millions of dollars in compensation for total failure. But the task was difficult.

      By contrast, in 2000 Microsoft had massive public awareness, a tremendous pool of intelligent talent, and a horde of cash. RIM had carved itself a happy corner in the phone market and then two juggernauts from other corners of the tech industry moved in and blew it out of the water. Microsoft was and still is one of the juggernauts, it should have stayed at the leading edge of the industry in some areas and set the curve in others - under a better leader, maybe Zune would be alive and iPod would be forgotten, Windows Phone would be alive and iPhones a niche product, Bing the leader in search, Hotmail the most popular free email service, and Windows RT tablets more popular than Android or iPads. And look beyond that, I'm using iPod, iPhone, iPad, Google Search, and Gmail as examples because they're what I know - but under good leadership maybe Microsoft would have innovated in some other completely unexpected way - a Kinect on every television, or the equivalent of the Ford Sync voice-controlled entertainment system in most cars by 2006, or pioneering the self-driving car, or whatever.

    10. Re:Worse? by crazyjj · · Score: 4, Insightful

      Maybe he should have asked for a government bailout, since Forbes apparently thinks that CEO's who run their companies into bankruptcy and go running to Uncle Sam to save them are still somehow better than the CEO of a very profitable company.

      --
      What political party do you join when you don't like Bible-thumpers *or* hippies?
    11. Re:Worse? by bickle · · Score: 2

      Why only CEOs? Maybe it's because they set the direction of the company. Maybe its because they have outrageous salaries in comparison to the rest of the workforce.

    12. Re:Worse? by Jawnn · · Score: 3, Insightful

      I'm not a fan of M$ these days but still I agree. There are a ton of companies that have outright failed, lost a huge lead,

      I don't know... I can't think of any company that has blown a lead as huge as Microsoft's in as short a time, or has missed so thoroughly a major trend (mobile computing) in the consumer portion of it's market. Actually, that's not fair. Microsoft was way ahead of the curve in spotting the trend, but virtually every version of mobile OS or app they've delivered has been so bad it was dead on arrival. With resources like Microsoft's, that's almost inconceivable, let alone inexcusable.

    13. Re:Worse? by gorzek · · Score: 4, Insightful

      CEOs are also easy targets because they seem to get paid handsomely whether they succeed or fail. If Joe Worker screws up his job, at best he gets let go and can collect unemployment, and maybe he gets a tiny bit of severance; worst case, he's fired for cause and doesn't get a damn thing. But when Joe CEO drives a company into the ground? Not to worry, he's still gonna get his multi-million dollar golden parachute, which he'll ride right over to the next company. It's no wonder people get pissed about that disparity.

    14. Re:Worse? by h4rr4r · · Score: 4, Insightful

      RIM. Hell even Nokia.

    15. Re:Worse? by Sarten-X · · Score: 5, Interesting

      That's exactly what I get from this, too. Microsoft's stock price - while fairly high - has remained constant for ten years, while many of its competitors have seen enormous growth (even excluding Apple). Ten years ago, Apple was struggling, and Microsoft had the cash reserves and market share to sell any quality product they wanted. That would have been an ideal time to dump money into meaningful R&D (more meaningful than a fancy coffee table) and produce the next product that would end up in every home - but Microsoft, under Ballmer's guidance, didn't. Microsoft hasn't really moved forward at all, releasing only newer versions of the same old products, and only making half-hearted attempts to establish new markets.

      That risk is important. Apple risked everything on the iPod, and risked a major stake on the iPhone. As the entire company's future was on the line, the entire company was committed to making the risk work. The software team made good software, and the hardware team made good hardware. At Microsoft, there is so much internal conflict that only minimal progress can get the support of the whole company. As I've heard, project managers will actively attack other projects, so they all look equally bad. That's not the kind of environment that fosters innovation, and when you're already at the top, innovation is the only way to grow.

      --
      You do not have a moral or legal right to do absolutely anything you want.
    16. Re:Worse? by phantomfive · · Score: 5, Informative

      GM would be gone if not for the bail out

      Strictly speaking, it wouldn't be gone, it would have gone through bankruptcy and been reorganized.

      --
      "First they came for the slanderers and i said nothing."
    17. Re:Worse? by mcgrew · · Score: 4, Insightful

      But still, we had the "too big to fail" banks needing bailouts to preven another Great Depression, we had GM needing to be bailed out, there's Carly Fiona, there's the latest thing with that bank that just misplaced two billion dollars, there's Rupert Murdoch and the phone hacking, there's Sony (biggest loss in their history for the fourth year in a row). I'm no fan of Ballmer's; in fact I detest and ridicule him, but to call him the worst CEO is pretty much a stretch. It's not like MS is in the red year after year like Sony or RIM.

    18. Re:Worse? by phantomfive · · Score: 2

      I think the key question to ask is, if you were a board member, which would you rather have to run your company? Ballmer who fails at everything but keeps running on Gate's success, or the guy who has connections that can help you if things go wrong?

      --
      "First they came for the slanderers and i said nothing."
    19. Re:Worse? by phantomfive · · Score: 3, Insightful

      Forbes is like the "People Magazine" of the business world. Professionalism really isn't the goal.

      --
      "First they came for the slanderers and i said nothing."
    20. Re:Worse? by mgblst · · Score: 2, Funny

      > I'm not a fan of M$ these days but still I agree.

      You are not a fan of MS THESE DAYS? Where the hell have you been for the last 20 years?

    21. Re:Worse? by poopdeville · · Score: 5, Informative

      Microsoft's stock price - while fairly high - has remained constant for ten years, while many of its competitors have seen enormous growth

      It has dropped, in real terms. You forgot about inflation. 100$ was worth more 10 years ago than today.

      --
      After all, I am strangely colored.
    22. Re:Worse? by sarysa · · Score: 3, Insightful

      I'm not inclined to agree with your console market assertions. The fact remains they are #2 in sales and may very well be #1 in profits, thanks to the cash cow that is xbox live. Kinect was a blowout hit as well.

      They can't seem to beat Apple at its own game, though. I don't see that as a corporate failing, rather the inability to work with an unstable element. (Image, the perception of cool)

      --
      Charisma is the measure of someone's ability to lie with a straight face.
    23. Re:Worse? by Lumpy · · Score: 4, Interesting

      Nokia is an intentional destruction. That is different from incompetent leadership. What you see happening at Nokia is a very calculated and though out plan to completely destroy that company.

      --
      Do not look at laser with remaining good eye.
    24. Re:Worse? by A+nonymous+Coward · · Score: 2, Informative

      That annoyed me no end, the idea that GM would vanish, all its factories would vanish, all the cars it made would vanish, and all the workers would be left empty handed. No one could understand that the world was buying a certain number of cars and would continue to do so after a GM bankruptcy, and GM would reorganize and keep on building cars. Even if GM itself shuttered and all its factories stopped cold, other car factories would pick up the slack and most of those ex-GM workers would get jobs in the expanding factories.

      All we heard was lamentations of misery with no common sense in sight. Pretty disgusting.

    25. Re:Worse? by gbjbaanb · · Score: 3, Insightful

      but it probably would - people would not stop buying cars, but who'd set up a factory in a ex-GM factory when they could set one up in China or Germany?

      What would happen is that existing factories would ramp up their production, not that the ex-GM factories would suddenly reopen and continue making cars as if nothing had happened. Look to the UK for an example of what happens when the car plants shut. Best you can hope for if government-supported foreign investment.

    26. Re:Worse? by CrimsonAvenger · · Score: 3, Insightful

      Note the use of the word "today" in your quote from TFA.

      The CEO of a company that outright failed last year is clearly not "CEO of a large publicly traded American company today". Yesterday, perhaps, but not today.

      Looks to me like TFA is arguing that Ballmer SHOULD be fired, not that he's the worst in history.

      --

      "I do not agree with what you say, but I will defend to the death your right to say it"
    27. Re:Worse? by Bogtha · · Score: 3, Insightful

      I can't think of any company that has blown a lead as huge as Microsoft's in as short a time, or has missed so thoroughly a major trend (mobile computing) in the consumer portion of it's market.

      I can think of a company that's done a lot worse than Microsoft missing the boat on mobile. Microsoft missing the boat on the Internet. They thought they could compete by providing their own network instead. Except it wasn't Ballmer in charge back then, it was Bill Gates. Was he a terrible CEO too?

      --
      Bogtha Bogtha Bogtha
    28. Re:Worse? by jitterman · · Score: 2

      At the end of TFA, they stated that these CEO's, like those of RIM, et. al., should quit. I believe they're speaking of active CEOs.

      --
      For conscience is the wound, and there's naught to staunch it
    29. Re:Worse? by rgbrenner · · Score: 2, Insightful

      produce the next product that would end up in every home - but Microsoft, under Ballmer's guidance, didn't.

      BS. Ballmer took over in 2000.. the XBox was released in 2001.

      No 1 console worldwide.. 49% marketshare

      If that doesn't count, then what would?

      Microsoft's stock price - while fairly high - has remained constant for ten years, while many of its competitors have seen enormous growth

      Stock price is a terrible metric. For example, it will value a company that has increased its revenue from 25 billion to 73 billion, and increased its net income from 7.35 billion to 23.34 billion in 10 years exactly the same.

      Now to me, 25 billion is less than 73 billion, and 7.35 billion is less than 23.34 billion... so I would think if a company did that, their share price would be higher, right?

      Yet, that's exactly the position Microsoft finds itself in. Is this Microsoft's fault, or the investors who don't know basic math?

      http://finance.yahoo.com/q/ks?s=msft
      http://www.microsoft.com/en-us/news/press/2001/jul01/07-19Q014ER.aspx

    30. Re:Worse? by Sir_Sri · · Score: 2

      His point I think is that the Iraqi's personally pirate the Windows OS in some non trivial percent, and if the US military is compelled to pay for it they can charge a pile more money.

    31. Re:Worse? by Anonymous Coward · · Score: 2, Informative

      It is also paying out a dividend. Also your analysis does not include any stock issuances or repurchases. Stock price alone is insufficient to gauge market performance

    32. Re:Worse? by h4rr4r · · Score: 2

      Nokia was on this downward spiral before Elop took the reins. They ignored the way the smartphone market was going and stuck with symbian even when it was clear it could not longer compete. I think Elop and MS want Nokia to succeed, they just don't care about that as much as WinPhone success.

    33. Re:Worse? by Sir_Sri · · Score: 4, Interesting

      How had that been working out for the car companies prior to 2008? If you build a new car factory you don't build it in michigan or ontario if you could avoid it. You build it in the south or another country and leave detroit a wreck of a city.

      GM's biggest value would have been its patent portfolio, and probably a handful of engineers. Everyone else would have been on the unemployment rolls because if you have to build in the US, you would rather build in the south, if you don't have to build in the US you build in mexico, japan, china, germany etc.

      As it was GM did go bankrupt, the government managing it meant it was a relatively orderly transition, workers took huge pay cuts, without hugely long periods of unemployment, and the factories were kept where they were rather than being abandoned so people didn't have to move to try and find jobs etc.

    34. Re:Worse? by squiggleslash · · Score: 5, Insightful

      GM would have gone bust. During this time they'd have had to shut down a significant number of operations, possibly all significant operations.

      Their creditors would have been paid off pennies on the pound. Those creditors include major manufacturing concerns. Concerns that also supply Ford and Chrysler. Chrysler would also have defaulted on their debts as they were suffering the same problem.

      Ford, who were completely blameless in this affair, would suddenly find their costs skyrocketing, as suppliers go back to them and say "With only your business coming in, and with our now massive debts thanks to 2/3 of our customers defaulting, we need to put up prices or shut down." Realistically, Ford isn't able to make progress and starts shutting down significant parts of its Detroit based operation.

      Result:

      - Millions laid off

      - GM and Chrysler unable to reorganize because even if they come back in some form, the Detroit infrastructure now has massive holes in it.

      Leaving...

      OK. "So what?" you argue (yes, you did!) Honda and Toyota can pick up the slack. They'll just make more cars, while hiring lots of people to do the making of cars thing.

      No.

      You see, that's not how it works. For that to happen, it would have to take a few months and no money at all to:

      - Build new factories, and expand the capacity of existing ones

      - Have suppliers also build new factories, or expand the capacity of existing factories.

      - Recruit new dealerships across the nation to cover the expected increase in sales volume.

      So here's what actually happens:

      1. Honda, Toyota, Kia, et al, have a temporary spike in demand. They increase prices to dampen demand.

      2. The millions of unemployed workers in Detroit don't gain jobs because no industry moves to Detroit, and it's not easy for a million people to suddenly move hundreds of miles south.

      3. As people do attempt to move, property prices around auto-plants in the south increase, exacerbating the expansion cost problem of Honda, Toyota, et al.

      4. Demand slows, as the effects of the massive increase in unemployment take hold. This includes the effect on the remains of the automotive industry.

      5. The remaining manufacturers find themselves finding it harder to sell more vehicles. It's quite possible that the increases in unemployment might kill some of those that remain if their target market included the income levels disproportionately hit by the types of jobs lost.

      Basically, there's no way the unmanaged bankruptcy of Chrysler and GM would have been anything other than disastrous for everyone concerned. Which is a major reason why Ford was fully in favor of the government stepping in to provide the bridging loans necessary to make a managed restructuring work.

      --
      You are not alone. This is not normal. None of this is normal.
    35. Re:Worse? by Sir_Sri · · Score: 2

      or investors who valued the company based on some future projected value in 2001 and it's finally catching up to that.

      Which is about the same reason why facebook with 5 billion in revenue is being valued at 100 billion dollars.

    36. Re:Worse? by Dishevel · · Score: 2

      Not that I have any love for the shithead bankers.
      But can we please spread the blame to the fucking tools that took the loans as well.
      I would love to drown the fucking bankers in the same lake as those fucking tards that believed that lying about income and getting interest only loans was good.
      They can all burn in hell. It took both the thieves and the tards to hurt us. One could not have done it alone.

      --
      Why is it so hard to only have politicians for a few years, then have them go away?
    37. Re:Worse? by NeutronCowboy · · Score: 3, Insightful

      1) The main problem was people were NOT buying cars. Because few people can afford to buy a new car cash, the auto industry is highly reliant on loans. Those loans were basically unavailable. I could see it directly in my area: the day that they postponed the initial bailout of the banks, three major auto dealers closed shop. Over the course of that year, the major auto shopping areas lost about 1/3 of their dealers, most of which still have not returned.
      2) Bankruptcy still requires operating capital to allow a company to work. That was done also mostly via overnight loans. Those loans were also drying up fast.
      3) Reorganization implies reorganization of loans. No bank was willing to do that if there was not some sort of guarantee that GM was going to make it, and be able to repay whatever was left. Otherwise, they were willing to test their luck in liquidation.
      4) The biggest headache wasn't GM - it was the supplier networks. With JIT fabrication and supply lines, there is no slack in the supply line, and it is very difficult to suddenly go serve a completely different car maker. If GM had stopped making cars, the entire GM supply line would have been handed a death sentence. Yes, bankruptcy there was more feasible, but still - you don't retool your entire distribution network from one week to the next, or even over the course of a month.
      5) Finally, even if we assume that other carmakers would at some point pick up the slack, that would not be instantaneous. At the very least, it would take a few months to ramp up and hire the GM workers (and that's assuming completely unrealistically ideal situations). In the meantime, you'd have a ton of GM workers not contributing to the economy at large, dealer networks not contributing to the economy, and supplier networks not contributing. In other words, just when you'd need demand to stay stable, it would drop even more.

      Common sense is vastly overrated. If you don't have data, your common sense is just a guess supported by prejudice.

      --
      Those who can, do. Those who can't, sue.
    38. Re:Worse? by Penguinisto · · Score: 4, Interesting

      BS. Ballmer took over in 2000.. the XBox was released in 2001.

      No 1 console worldwide.. 49% marketshare

      If that doesn't count, then what would?

      Two things:

      1) The XBox still has yet to realize ROI - Twelve Years Later, and pulled in no profits at all until 2009 or so. The XBox program may finally reach ROI in 2015, but there's the fact that they'll have to start sinking even more money into R&D for the next gen console before then, so even that date is an iffy proposition. Most tech companies would have called that a miserable failure by now, if they had managed to survive such a massive loss. Nintendo had OTOH made a pure profit off of their line and usually reach ROI for any given console line within a few months of release. Sony is a bit tougher to see because their primary goal was not just selling consoles, but selling Blu-Ray players.

      2) Ballmer was officially CEO in 2000, but Gates held the Chairman of the Board slot for quite some time after that - and if you don't think Gates called the shots during that time with Ballmer as a figurehead-in-transition, you're either naive or lying.

      --
      Quo usque tandem abutere, Nimbus, patientia nostra?
    39. Re:Worse? by tripleevenfall · · Score: 2

      Since RIM (and Best Buy) have removed their CEOs, Ballmer was next on the list.

      He was initially dreaming only of 3rd place, much like in the mobile OS space.

    40. Re:Worse? by Tharsman · · Score: 3, Insightful

      The Xbox division is indeed doing great, but Ballmer seems to undermine it every time he can. There were some big losses last year due to some acquisitions (Skype? not sure...) and they "balanced the books" by punishing a lot of divisions, the Xbox division I understand was hit hard and would had shined had they not done that.

      It's like Ballmer is ashamed of anything that does not have a big Windows brand in the box, when perhaps he should be doing the opposite.

      Can you imagine how well Apple would had fared had they called their iPhone a MacPhone instead? I bet it would have been a flop just due to the horrible unmarketable name.

      It’s time Microsoft realizes their future is in the Metro/Xbox brands, not in the Windows/Office ones. Ballmer's resistance is slowly going to kill Microsoft.

    41. Re:Worse? by JazzLad · · Score: 2

      Steve? Is that you?

      y u mad bro?

      --
      "If you have nothing to hide, you have nothing to fear." - Every fascist, ever
    42. Re:Worse? by Vancorps · · Score: 2

      Where did you get this impression from? Toyota and Honda both publicly spoke out about this issue when it happened. Cars need parts, many of the plants that make parts for GM also make parts for the other manufacturers. If GM suddenly stopped ordering that would have killed or massively increased prices on the rest of the car companies and well as parts manufacturers.

      The GM situation was not as simple as one company going under.

    43. Re:Worse? by rgbrenner · · Score: 3, Informative
    44. Re:Worse? by phantomfive · · Score: 2

      Basically, there's no way the unmanaged bankruptcy of Chrysler and GM would have been anything other than disastrous for everyone concerned.

      I'm not sure this is true. Remember GM and Chrysler did go bankrupt, and the reorganization was swift. They closed many dealerships, several production lines, sold pieces, and they were back on their feet within a month. It wasn't an unmitigated disaster.

      The 'managed' part of the bankruptcy meant that parties favored by the government at the time got paid back, instead of those who would normally be paid under the law. Chapter 11 bankruptcy doesn't mean the company will disappear, just like K-mart didn't disappear after their bankruptcy, and (unfortunately) also SCO.

      Every bankruptcy is 'managed,' the only difference here is who was doing the managing. Normally it is a judge, and the rule of law, in this case politicians inserted their own desires.

      Now, I am not extremely opposed to the GM bailout, it's certainly better than a lot of other things we spend money on, but it's not very convincing to say they would be gone now without a 'managed bankruptcy.'

      --
      "First they came for the slanderers and i said nothing."
    45. Re:Worse? by jonbryce · · Score: 5, Insightful

      If you are looking for the worst managed company, Kodak must surely get a mention. They are being driven out of business by a new technology, digital cameras, that they actually invented.

    46. Re:Worse? by rachit · · Score: 2

      If GM suddenly stopped ordering that would have killed or massively increased prices on the rest of the car companies and well as parts manufacturers.

      The GM situation was not as simple as one company going under.

      Killed, yeah maybe. But increased prices? Demand drops and prices go up? Car parts aren't giffen goods.

    47. Re:Worse? by A+nonymous+Coward · · Score: 2

      Factories and workers are expensive. Other manufacturers would snap them up in a heartbeat, at least some of them, since they wouldn't be liable for the union contracts or retiree benefits.

    48. Re:Worse? by Penguinisto · · Score: 2

      As late as 2005, Microsoft was eating a $126/unit loss per XBox 360 (just the unit, not peripherals, controllers, etc): http://www.gamespot.com/news/microsoft-taking-126-hit-per-xbox-360-6140383 iSupply priced $470 to build each unit based on teardown and accounting for scale.

      $126 x 66m units through January 2012? $8.3 billion so far if it were a constant, but we know that MSFT reported profits sometime in late 2010, so we use the cumulative numbers for 2010... call it 46m, and allow for slop in MSFT's favor to account for shifting in both directions (pricier early on, cheaper later on), and we get $5.7 billion loss so far. Add the RROD fiasco, which Microsoft says lost them over $1bn more, and we come to around $7 billion bucks in unpaid money sunk, just for the 360. So far, it's only been a couple of years, and unless someone can point to where Microsoft has made $7 billion in XBox profits over the past three years (let alone whatever they lost in the pre-360 XBoxes), my point is easily made.

      HTH a little. It's back-of-the-envelope, but I favored MSFT heavily in the whole thing to make it fair.

      --
      Quo usque tandem abutere, Nimbus, patientia nostra?
    49. Re:Worse? by Patch86 · · Score: 2

      Nintendo famously don't sell the Wii at a loss- the console sales price makes a profit, and they get a chunk of the games sales too in the same way as the other players.

      Even if Sony and MS were trouncing Nintendo on market share, they're unlikely to be beating them in terms of return on investment. Which, from a shareholder/investor point of view, is the metric which matters.

    50. Re:Worse? by Solandri · · Score: 3

      You're making the same mistake most people who were for the GM bailout made. To increase the urgency of a bailout, you're exaggerating the direness of GM's (and Chrysler's) situation.

      That's not how economics works. A bankruptcy doesn't mean game over, go home. A bankruptcy means the parts get sold off to the highest bidder. And bidders don't buy parts of bankrupt companies because they think it'll be cool to own a piece of memorabilia. They buy them because they want to use them to make money. The closer to being salvageable a company was, the more its parts sell for in a bankruptcy.

      If, as you claim, in bankruptcy sale GM's creditors would've been paid pennies on the dollar, that points to GM being a grossly inefficient company. The best thing to do in that case would've been to let GM go bankrupt. A bailout would just be throwing good money after bad. If instead the creditors would've been paid 80-90 cents on the dollar, then that points to GM being a sound company which is just having some cashflow problems. A prime candidate for a bailout.

      Likewise, if, as you claim, GM's manufacturing facilities around Detroit would've been idled with massive job losses, that points to gross inefficiency in GM's operations and they should've been forced into bankruptcy. But if instead their facilities would've been snapped up by competing manufacturers to add to their existing capacity (meaning little loss of jobs), then a bailout was more appropriate.

      The truth is GM and Chrysler were probably not the best-run companies. But their dire economic situation was more the result of the credit crisis and economic downturn, not so much unsound operations. They were in good enough shape that their bankruptcies would not have been devastating to the economy, which is what made them worth bailing out. The issue just became a political hot potato because the unions had forgotten to demand the pension funds be spun off into a separate (and untouchable in a bankruptcy) pension management company. Faced with the prospect of becoming creditors lower on the totem pole than secured creditors (i.e. banks), they started a massive fear campaign about why bankruptcy would be bad, economics be damned.

    51. Re:Worse? by hey! · · Score: 2

      Every bankruptcy is 'managed',

      While this is true using the common meaning of the adjective "managed", "managed bankruptcy" is a term for a specific kind of Chapter 11 bankruptcy in which the stockholders pre-approve a reorganization plan prior to filing. This cuts down on the time the company spends being insolvent, and protects the shareholders' interest in the company.

      Every bankruptcy is 'managed,' the only difference here is who was doing the managing. Normally it is a judge, and the rule of law, in this case politicians inserted their own desires.

      This is not correct. Both GM and Chrysler filed for plain old Chapter 11 bankruptcy, which in GM's case was overseen by the US Bankruptcy Court, Southern District of Manhattan. The controversy here wasn't whether to go into "managed bankruptcy" or not, it was where the money to keep the companies running as going concerns was going to come from. Mitt Romney's position was that it would be better for that money to come from private capital. While that is undoubtedly true, this was being discussed in the first half of 2009, during which you will recall we were having a massive credit crisis. There were no private equity firms willing or able to step up to handle this. Without a government bailout these companies would have been liquidated under Chapter 7.

      Having the government underwrite the restructuring did not effect the priority of creditors, since the restructuring was governed by Chapter 11.

      I understand people feel strongly about government intervention in the private sector being the start of a slippery slope, but in this case the nightmare scenario simply didn't happen.

      --
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  2. But I like MIcrosoft more now by bondsbw · · Score: 5, Funny

    I can now stand the thought of using Windows and Internet Explorer. Not that I do use IE, mind you... just that I wouldn't Hulk up and fling my captor through 3 or 4 cement brick walls to create an escape route.

    --
    All my liberal friends think I'm a conservative, all my conservative friends think I'm a liberal.
    1. Re:But I like MIcrosoft more now by justthinkit · · Score: 2
      Fun fact: most of us can't read Finnish.
      .

      Google Translate thought the page said the following:
      Ball pools is for children's playground, the floor covered with thick layers of plastic beads. [1] ball sea is generally within a few square meters the sides and the mesh or transparent wall separated from the space, which space on the floor of up to about six mils in diameter of about ten cm and having a hollow, light-weight plastic material of different colors beads . Often the ball into the sea leads to a small slide and a ladder or stair.

      MÃyrivÃt are spherical and the jump in the sea and occasionally agitates the beads although it is generally prohibited. The ball is often the oceans, the upper age limit. The ball is a Marine, for example in restaurants, ferries and shopping centers.

      Ball Marine is widely regarded as unhygienic places to play, in which infectious diseases are easily spread to another child, if the balls do not be washed or disinfected with sufficient frequency.

      --
      I come here for the love
    2. Re:But I like MIcrosoft more now by AliasMarlowe · · Score: 2

      Fun fact: most of us can't read Finnish.

      Color me amazed; I've been here a while and still have some issues. BTW, the accented characters like ä and ö have to be expressed in html on Slashdot.

      Google Translate thought the page said the following:

      Google translate really sucks on Finnish, both in word order and in interpreting the many cases (and lack of articles). Then again, it's a non-Indo-European language in which concepts don't map too well to those of Indo-European languages and are sometimes expressed in context-dependent ways, so any mechanical translation will suck a bit. I recall that when Finland joined the EU, the professional translators in the European Parliament were confident they could master the language and provide simultaneous translation in just a few months. They were, of course, somewhat chastened and humiliated when that schedule was revised. In the end, the simultaneous translation did get going, but it was largely by recruiting people who already knew Finnish quite well (typically Finns).

      --
      Those who can make you believe absurdities can make you commit atrocities. - Voltaire
    3. Re:But I like MIcrosoft more now by vrt3 · · Score: 2

      Fun fact: wikipedia's side bar provides convenient links to the same article in English (and several other languages).

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      This sig under construction. Please check back later.
    4. Re:But I like MIcrosoft more now by gl4ss · · Score: 2

      under his management windows is about to become a mess of two different ui's and a mess for developers doing customer relations for disappearing features.

      7 rocks, the offspring not so much.

      however .. the thing with ballmer is that it wouldn't be too hard to argue for the proposition that if ballmer had just sat in his office with the door closed ms would be at exactly where it is now. he could've easily stayed at home during all the conferences where he made an appearance and things would be exactly where they are too(people who develop for ms platforms generally don't give a fuck about him yelling developers developers developers or not and all their juicy stuff tends to be communicated in advance anyways)

      --
      world was created 5 seconds before this post as it is.
  3. No need to say, "full disclosure". by justin12345 · · Score: 5, Informative

    You don't need to say full disclosure just because you hold an opinion. That phrase is used if you have a vested interest in something. For instance "Full disclosure: I own Microsoft's competitor's stock" or "Full disclosure: I have an ongoing lawsuit with Steve Ballmer, because he allegedly once threw a chair at me".

    --
    Cool art gallery, if you're into that sort of thing.
    1. Re:No need to say, "full disclosure". by sootman · · Score: 4, Funny

      Full disclosure: I like repeating things that I think sound cool, even if I'm not 100% clear on what they mean.

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  4. Bad? by Savage-Rabbit · · Score: 5, Insightful

    Without a doubt, Mr. Ballmer is the worst CEO of a large publicly traded American company today. Not only has he singlehandedly steered Microsoft out of some of the fastest growing and most lucrative tech markets (mobile music, handsets and tablets) but in the process he has sacrificed the growth and profits of not only his company but âoeecosystemâ companies such as Dell, Hewlett Packard and even Nokia. The reach of his bad leadership has extended far beyond Microsoft when it comes to destroying shareholder value â" and jobs.

    And that is bad how? What I mean by that is that I sympathize with Microsoft share holders but I also regularly thank a long list of deities that Microsoft does not dominate the mobile music, handset, and tablet markets as well as desktop computing.

    --
    Only to idiots, are orders laws.
    -- Henning von Tresckow
    1. Re:Bad? by IRWolfie- · · Score: 5, Insightful

      While no fan of Microsoft or their products, in recent years Microsoft has enjoyed record profits and I don't think "Windows 7 and Office 2010 did nothing to excite tech user" from the article is exactly true either.

    2. Re:Bad? by Grygus · · Score: 2

      I'd much rather have leadership that tried and failed in new markets than leadership that was afraid to even attempt diversification. Those failures haven't run Microsoft into the ground, seems like their risk was well worth a shot. The Xbox is a success, so they don't always fail to penetrate new markets. Do you really expect any company to succeed with new products 100% of the time?

    3. Re:Bad? by Eirenarch · · Score: 2

      How do you know this? I read an article (dedicated to 10 years of Xbox recently) that claim Xbox (original + 360) repaid the investment. Obviously it is hard to know if Xbox repaid but the division is making a huge profit for a while now and let me remind you that this division is paying for the next gen Xbox development and Windows Phone development right this moment. I am not saying that you are wrong I just want to know if you have any numbers or at least sources to support your claim.

  5. Who's Going to Remove Him? by geoffrobinson · · Score: 5, Insightful

    I've always felt that they've wasted a lot of money trying to expand into new lines of businesses. Money that would have been well spent either giving it back to stockholders as dividends. But even new lines of business that are doing well (not considering the massive investment in them so the ROI may still stink) like Bing and XBox would probably benefit the stockholders as a spinoff.

    If it was up to me, I would break the company apart into 3 or 4 companies and allow the non-Windows companies to develop for all sorts of platforms. But what do I know?

    That said, who's going to remove him? Bill Gates? Does Paul Allen still hold a significant stake in the company? Who owns what share of the voting stock? And who makes up the board?

    I don't see Ballmer leaving anytime soon unless the investors start getting upset. And if 30% of the company (and I'm pulling that number out of thin air) is held by Gates and Ballmer, that doesn't seem likely.

    --
    Except for ending slavery, the Nazis, communism, & securing American independence, war has never solved anything.
    1. Re:Who's Going to Remove Him? by JazzHarper · · Score: 2
    2. Re:Who's Going to Remove Him? by Hadlock · · Score: 2

      I'm sure there's a term for this, but corporations generally go in to slow decline after the original, or most successful CEO leaves the company for whatever reason. Very rarely does their successor have the grasp of the market and internal workings from the ground up that the original guy did. While Ballmer wasn't able to expand Microsoft beyond it's current state, he's done an excellent job of keeping it comfortably where it is in the market. I don't think a new CEO could step in and make changes that Ballmer had considered, but then turned down, and be successful doing it.
       
      Perhaps there's a growing star inside of microsoft, but if there is, I haven't heard of him/her yet; I think Google and Facebook siphoned off a lot of their top talent back in 2005-2006 during the boom years; there were a lot of news articles to that effect as well. Ballmer's not good for growth, but he's a safe bet until he retires.

      --
      moox. for a new generation.
    3. Re:Who's Going to Remove Him? by gbjbaanb · · Score: 2

      Apparently it was Bob Muglia, who turned the 'server and tools' division from a bit of a cost-centre that was only useful in helping sell other Microsoft products, to the 3rd biggest division bringing in £15bn in revenues.

      Of course, he had to go when Ballmer realised he was a potential successor.

  6. More! by AntEater · · Score: 5, Insightful

    Personally, I hope Ballmer has a very long tenure at Microsoft and that the past twelve years or so are only the beginning of his impact on that company.

    --
    Alex, I'll take keybindings not used by Emacs for $400....
  7. Ineffective by Anonymous Coward · · Score: 3, Insightful

    I am a Microsoft fan and I agree with this piece. I dont really know what he adds as CEO as I hate to listen to him speak. I'm embarrassed for him when I watch him give speeches.

  8. I disagree... by Lumpy · · Score: 5, Funny

    I think he is the best thing ever for the company, and they need to keep him on for the next 50 years. Windows Phone is flying off the shelves and outselling iPhone and Android phones combined!

    As a FOSS guy, I think Microsoft is doing a stellar job and needs to continue under this mans direction.

    --
    Do not look at laser with remaining good eye.
  9. Re:Finally! by Anonymous Coward · · Score: 2, Insightful

    I largely agree, but honestly Win 7 is the best OS that MS has ever produced. Unfortunately, it happens to be solidly mediocre and has it's own set of issues, but hey, that's what you get when you have to maintain such a large userbase and keep them happy enough not to jump ship.

  10. Where's Elop? by hydrofix · · Score: 5, Insightful

    I can't believe Stephen Elop of Nokia is not on that list. During his stint as the CEO of the former world leader in mobile phones, the company has lost 70% of its market valuation – mostly down to Elop's borderline insane strategic choices. Maybe the list is only for US companies?

    1. Re:Where's Elop? by c · · Score: 4, Interesting

      > I can't believe Stephen Elop of Nokia is not on that list.

      TFA "credits" Ballmer for the destruction of Nokia and others in the Microsoft ecosystem. Since Nokia is now a Microsoft subsidiary in all but name, I'm not sure it's much of a stretch.

      --
      Log in or piss off.
  11. Re:Frist! by Anonymous Coward · · Score: 5, Funny

    Forbes Names Slashdot's Anonymous Coward Worst First Poster.

  12. OK... and? by lorenlal · · Score: 4, Insightful

    Well, he was the first business manager for the company. I guess Forbes is saying that he didn't learn much about the business in his 32 years there. Funny enough, this isn't a bunch of Linux/Apply fanbois throwing this out there... It's Forbes.

    I do take issue them using the share value being used as his barometer. Yes, MS was $60 a share in 2000. Every share of anything that was remotely tech related was horrendously overinflated in 2000. The fact that the share is still worth $30 is impressive despite the other detriments listed in this article. It's a nitpick, and otherwise, I think the article is fair.

    1. Re:OK... and? by DrXym · · Score: 2
      Microsoft have had years of infighting and its really hurt them especially in the mobile space. Look at all the duds they've cancelled or discontinued of late in that space - Windows Mobile 6.5, Zune, Kin, MS Reader, Courier. They're finally getting their act together somewhat now Windows Phone 7.5 is out, but nearly 3 years later than the competition which is an age in IT.

      They appear to be betting the farm on people wanting a tablet which doubles up as a Windows device but I wonder if they're running the risk of screwing up that too. Windows on ARM already appears to be a lame duck and if Intel tablets are likely to have higher system and memory requirements and therefore cost more money. I think they will find it tough.

  13. Last 12 years were tough by Gothmolly · · Score: 4, Insightful

    Dot-com flameout, 9/11, housing and banking collapse in the US, combined with market saturation in the PC space and getting trounced by Apple on the high end ... I'm not sure what he could have done. Contrast Gates, who rode the Windows95 wave to fame and bailed at the right time. Maybe Ballmer's winning move was not to play.

    --
    I want to delete my account but Slashdot doesn't allow it.
    1. Re:Last 12 years were tough by thoth · · Score: 4, Insightful

      Times were tough, but somehow Google prospered, Apple prospered, etc. Read the article, it points out the under his leadership, Microsoft has avoided all current growth markets. Yes they are still profitable, but a decade of no visible vision of the future isn't a good sign. They've been basically chasing other companies this whole time.

    2. Re:Last 12 years were tough by Anubis+IV · · Score: 4, Insightful

      Sure, he had it tough, but every CEO faces challenges, and there are plenty of CEOs that surmounted them during that same time. He didn't.

      And the point of the CEO is to lead his company in making those "waves" so that they can ride them. If Windows 95 was Gates' wave, where's Ballmer's? The Xbox is likely the biggest new thing to come out under his leadership, but even it has only become net profitable in the last year or two, and if we imagine their company as a stool with legs holding it up, it's hardly a third leg for them to stand on, alongside their Windows and Office legs. The adoption of C# and .NET may be a bigger success for him, but good developers can pick up new languages and frameworks rather easily, so they aren't locked in and may not be there tomorrow. Where the good developers go, there the money goes.

      I'm having a hard time thinking of any other successes under his leadership. Windows 7 was a recovery after Vista, to be sure, but a load of people are still back on XP. The Zune and its marketplace ended up being a colossal failure. Everything in the Internet space has ended up failing them, whether it be Live search, err...Bing, or the ever-declining market share of Internet Explorer. They lost their hold in the smartphone market. They had nearly a decade head start on the iPad in terms of trying to get into the tablet space, and they failed to make anything happen there in that time. Whatever happened to the Courier tablet that Ballmer showed off at his CES keynote a few years back. Or their Origami project, which was rather heavily virally marketed?

      When you look at Ballmer's quotes on up-and-coming technology, you really don't get the impression that he's a guy who "gets" it. He's a businessman. He looks at devices and sees a checklist of features (in particular, which ones are missing), where everyday consumers see something new and different that does what they want. You can easily find quotes from him dismissing Google, iPod, iPhone, Android, and iPad. And I'll grant that some of that is just him playing the part of salesman for his company, but it makes him look the buffoon when he makes promises of how Microsoft will trounce X_DISRUPTIVE_TECHNOLOGY and then fails to deliver in the timeline he specified.

      And I find that to be a real shame, because every time I see images or ideas coming out of Microsoft R&D, I'm impressed. It's clear they have some great minds in there putting together some great ideas, but it's also clear that their management has no clue how to execute on all of the great things they're being given by R&D. Every once in awhile you'll see a product coming out that looks like it may have some promise for changing things up (e.g. Surface, Photosynth, etc.), but more often than not it fails to deliver.

  14. Re:Finally! by timeOday · · Score: 3, Insightful

    It shouldn't need to be pointed out that Microsoft still rakes in a handsome profit year after year. They're not the first company to grow into middle age and slow down. If anything it would be a miracle if they hadn't. Ballmer may not be special, maybe even lousy, but worst EVAR!!!? I would pick some of the CEOs around the world that lead us into this global recession - who not only did so but (distinguishing them from their counterparts in government) personally took home millions of tens of millions of dollars for doing so and are living lavishly to this day.

  15. Microsoft haters by lwriemen · · Score: 4, Funny

    Actually Microsoft haters should view this as bad news, because it might lead to Ballmer being replaced by someone competent. What Microsoft needs is someone who turns the company away from the anti-compete, monopoly stances; this is what most of the haters are really against. Of course, Microsoft has the Windows albatross around their neck, and it has lock-in built into it. How long would it take for Microsoft to make Windows a good choice to compete in an open market? Could they survive embracing ODF in Office, releasing their licenses on OS/2, dropping Direct for open hardware interface standards, porting their application software to Linux ...?

  16. blah blah profit blah share price blah by DogDude · · Score: 5, Insightful

    What a load of garbage. Forbes is all about share price. That's a moronic litmus test of a CEO. Share price has no direct connection, and often not even an indirect connection to a CEO's abilities.

    --
    I don't respond to AC's.
    1. Re:blah blah profit blah share price blah by azalin · · Score: 2

      I would consider overall health and future outlook to be far more interesting. Has the company lost market share? No. Is it profitable? Yes. Could it make more money? Maybe. Could it have gone down the drain like RIM, Nokia partly IBM, the banking or automotive sector? No. Is there any major threat to the company in the future? No. Is buying their stock risky? No. Has Linux or MacOS cost it any significant market share? No.
      The had several more or less expensive "toy projects" (compared to overall revenue) of which some failed (ie bing) and some prosper (xbox).
      There are so many morally challenged bastards and or idiot CEOs that drove their companies (and in some cases the whole economy) into the ground, lost billions of money and then left with loads of cash. Bashing Microsoft is always a fun sport, but in this case there are far more worthy targets.

    2. Re:blah blah profit blah share price blah by Penguinisto · · Score: 3, Insightful

      Has the company lost market share?

      Slowly but certainly, yes it is losing market share - and badly.

      Once you factor in the mobile devices, Apple is the largest personal computer maker going right now. Claim what you will otherwise, but if the iPad is so inconsequential, then why is Microsoft desperately trying to make one? Because they see that drop happening as well.

      Is it profitable?

      Is what profitable? Overall, yes Microsoft is still cashing in on their eroding OS/Office monopoly, but they have yet to realize significant profit on anything else. Even XBox, which many Microsofties gleefully point to, just barely began making any profit at all, and has not yet cleared ROI. Whether they manage to before next-gen shoves them back into the red is unclear.

      Is there any major threat to the company in the future?

      Hell yes there is. The whole mobile computing thing for starters. The fact that the enterprise at large has turned their noses up at automatically upgrading with every new version is another significant threat to income. The continually sliding loss in market share for both the browsers and smartphones are other major threats.

      I mentioned the web because if folks get cozy with the idea of using non-IE browsers, and with using web-based email (hint: half the population already is), then it's not much of a stretch to sell them something cheaper (Android tablets) or of better reputation (iOS/Macs) in which to do that. Where does that leave Microsoft in the consumer space?

      --
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  17. Article is delusional by dnaumov · · Score: 5, Interesting

    Now, I don't like Steve Ballmer, but to say that he is an incompetent CEO is absurd. Under his watch, company revenues and profits have increased VERY significantly and that's what the CEO is responcible for. I can sympathize with the shareholder gripes that MSFT stock price hasn't really gone anywhere over the past decade, but that's because the starting point (10-12 years ago) was a completely ridiculous overvaluation of the tech boom. I can easily name several other major companies whose stock has gone nowhere for a long time despite company earnings growing consistently and their future looking as bright as ever.

    1. Re:Article is delusional by chrb · · Score: 2

      Actually Otellini has been criticised for failing to compete with ARM in the tablet and smartphone market, which is the only market segment that has been showing big growth in recent years. Intel have been promising competitive x86 tablets and cell phones for years now, where are they? The market is still completely dominated by ARM. That is a big fail for the world's largest chipmaker - it wasn't even unpredicted - analysts have been saying for years that Intel needs to get competitive in the mobile game.

      But in comparison, Microsoft did worse. They tried to compete in every market, and won in none. They missed or lost out in every important development of the last decade - video streaming (Netflix, Youtube), social networking (Facebook), search (Google), music devices (iPod), music streaming (Spotify), ebooks (Kindle) and mobile tablets/smartphones (iPhone and Android). The mobile situation really is terrible for them, while MS were happy ruling the desktop, people unexpectedly shifted their usage to mobile devices. MS did ok with Hotmail. They did well with the Xbox, but failed to anticipate the consumer switch to mobile and social network games. C# and .Net did ok, but didn't kill Java. Silverlight didn't kill Flash, and now looks like it's dying. Partnering for MSNBC was odd. Acquiring Skype might turn out to be a mistake - it didn't work out so well for ebay, and I suspect MS will face EU antitrust questions when they inevitably start blocking third party clients (Skype could get away with it - Microsoft the convicted monopolist, not so much). I doubt their carrier partners are going to be happy with a free-calls Skype being integrated into Windows Phone either.

  18. I disagree by Toreo+asesino · · Score: 4, Insightful

    10 years ago Windows was cesspool of malware on unmanaged PCs (home users) - yes there's always room to improve here, but Windows 7/8 is markedly more hardened to attack than XP RTM was, MSFT profits came from 100% Windows & Office, Windows Servers were a joke, and the XBox was laughed at like Windows Phone is by some today.

    I'm happy with the direction MSFT is going; Windows Servers especially now are serious contenders in the enterprise (and bring in serious cash now), Office is moving in many directions at once (Office 365, iOS, Metro), the online services are growing too (Bing, albeit slowly, SkyDrive - making Google look out of date), and the XBox has come into its' own. Not everything's perfect of course; WP7 has the most room here, but the reviews of people using it are generally very positive and the Nokia effect has yet to be fully realised. Not to mention Windows 8 will unify 1 OS across many many device-types & form-factors (although again, to what extent this will be successful is as yet unclear - the direction is a good one IMO). There're some real assets in MSFT, despite what you might hear on slashdot.

    Anyway, I know this is a unpopular opinion here and I fully expect to be patronised with snarky replies because of it, but honestly I think Ballmer has done some good things for MSFT. Not perfect, and he'll never have the cult-like status Jobs or even Gates did but people underestimate him IMO. That's just my 2cents.

    --
    throw new NoSignatureException();
    1. Re:I disagree by MisterSquid · · Score: 2

      I have disliked Windows and Microsoft since Windows 3.1. Everything about the company triggers my mediocre-, kludgey-, and clunky-alarms. I find the behaviorally expressed principles and ethics of the company's founders reprehensible.

      With all this, your analysis of Ballmer's accomplishments as CEO intrigues me and makes me reevaluate my long-standing distrust of Microsoft. The forces inside Microsoft responsible for killing Netscape, for releasing year-after-year incompatible Office formats, and for attempting to destroy web standards are likely losing influence in Microsoft and, admittedly, Microsoft is becoming a better company for it.

      The first real sign of such improvement is Windows Phone 7 (the name has GOT to go, though). Other signs include recent moves by Microsoft to embrace open source.

      Your comment helps me realize Microsoft is in the process of becoming a better company, despite the naysayers at Forbes. As a long-time opponent of Microsoft, I am glad to see Microsoft becoming a better, wiser company under the guidance of a somewhat battle-hardened CEO who, according to your account, is keeping the company in the black and greenlighting risky projects. As the cliche goes: nothing ventured, nothing gained.

      I really hope Microsoft successfully makes the transition from convicted monopolist and technology also-ran to respected competitor and technical innovator. I think they can and your summary suggests Microsoft has made some important changes in this direction. Few things would please me more than one day embracing Microsoft as an alternative rather than avoiding them as an enemy.

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      blog
  19. Ballmer has a monopoly mentality by 23940823908235908 · · Score: 5, Interesting

    Ballmer's concept of business is stuck in the Windows XP days, when competitors feared Microsoft's entry into a market. Back in those days, Microsoft could get away with releasing half-baked products, and competitors would run off, knowing that MS's resources would demolish them. Microsoft's mindset was to prevent competitors from entering markets.

    The problem now is that it's not 2001 and Microsoft is no longer in a monopoly position. Instead of leveraging their Office and OS market share, they have to enter new markets and win new customers. And they're really struggling at doing this. To win from the ground up Microsoft products would need to have compelling advantage over their competitors, whether it be price, features, or relationship with customers.

    How Microsoft went about Windows Phone 7 is an example of their old, "monopoly" playbook failing to work in a new market. Microsoft saw that a market existed, and went to enter the market using the old approach: build a 'good enough' product and hope that competitors give up in fear. The results (which Microsoft refuse to publish out of embarrassment) speak for themselves. Microsoft didn't compete on price - their phones were at mid-level prices, their features were lacking compared to the competition, and any relationship with customers (e.g. enterprise customers using Exchange and Active Directory, etc) failed to materialise because MS didn't implement critical security 'lock down' features on the phone. Microsoft technical staff have the know-how to do these things - but they just don't seem to happen. Is it the management structures? the reward mechanisms? or the corporate strategy? internal politics? .. certainly it's a combination of factors. Thigns are systemically wrong with the whole organisation.

    In short, Microsoft is failing at a strategic level. No-one is excited about Microsoft products anymore. No-one thinks their products will be better value or cheaper than the competitors. No-one feels that Microsoft is listening especially closely to anyone except themselves. Microsoft's actions are decidedly tactical, rather than strategic: a new user interface here, some more features there. But without a strategic - CEO - level change, I can't see their situation improving. Having diversified so much, Microsoft will not collapse overnight, but it will continue to slide into irrelevance.

  20. Wait, What? by Greyfox · · Score: 4, Insightful
    I'm no fan of Ballmer, but Yahoo Guy who lied on his resume, his seat isn't even cold yet. And a lot of companies (Best Buy *cough*) are doing a flaming crash into the ground right now! Ballmer may not have driven massive innovation or exhibited the technical and financial genius seen at Apple or Google, but at least he hasn't driven the company into the ground! And what about Rupert Murdoch? His performance since they caught his cronies hacking everyone's voice mail has hardly been stellar! If I had to pick a company that I thought would be a steaming pile of wreckage in the next year or two, I'd guess News Corp.

    Nope, I'm going to have to say Forbes is off base here. There are too many other CEOs driving their companies or our economy into the ground. Even if you stipulate that they must still be employed so that you can fire them, Ballmer might be in the top 10, but I don't think he'd make the top 5 much less number 1.

    --

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  21. It's gotten hard to hate on Microsoft. by Apuleius · · Score: 5, Interesting

    16 years ago, the mere mention of Gates or Ballmer would be enough to get me foaming at the mouth.

    Today?

    Gates is on track to wipe out polio. And Ballmer? What's to hate? Anti-competitive practices? Apple's a far bigger concern.

    What else?

    Pollution? Political corruption? Financial malfeasance? Mistreatment of employees? Microsoft does none of this.

    And to boot, their product line continues to improve. Can't get the hate going anymore.

    1. Re:It's gotten hard to hate on Microsoft. by azalin · · Score: 2

      Thank good apple stepped in to fill this gap. Who else should we have violent discussions over these days? The recording industry? Nay - we all hate them. Copyright? Maybe but the issue has to many overlapping layers for a proper pro contra hate fest. Politics? A tricky one, but not techno enough for my taste.
      Apple on the other hand should perform good in this position with devoted fans and dire haters. Apple it shall be for now.
      Btw: This is (probably) not flaming. I am simply considering who our choice target of hate and worship will be in the years to come.

    2. Re:It's gotten hard to hate on Microsoft. by hackula · · Score: 5, Insightful

      I agree. I am baffled by a lot of the MS hate today. I think a lot of it must be residual, because the MS I know today is not that bad. Nobody is in love with them, but there is not a whole lot to complain about either. As a developer, I could not be more pleased dealing with the Windows platforms. From MS, you really do get the sense that they care about developers, as opposed to Apple where they seem to actively thwart developers more often that not.

    3. Re:It's gotten hard to hate on Microsoft. by xororand · · Score: 3, Informative

      Mistreatment of employees? Microsoft does none of this.

      "The last incidence of a threatened jump over labor conditions was at a plant producing Microsoft's Xbox 360."
      http://www.electronista.com/articles/12/04/27/foxconn.central.china.plant.sees.protest/
      http://www.examiner.com/article/brazilian-foxconn-workers-threaten-strike-over-poor-working-conditions

  22. Forbes is smoking crack - S&P500 is flat by tekrat · · Score: 3, Interesting

    If Forbes is using STOCK PRICE as a barometer of how good the CEO is, well, then every company on the S&P500 is the worst CEO of all time.

    For the last decade, the S&P500 has remained essentially flat, while CEO compensation has gone up 500% -- Companies may be getting more profitable, but that value is going right into someone's pocket, it's not going to share value, it's not going to re-investment, and it's not going to jobs.

    Forbes is drinking the kool-aid, and is missing the big picture. In fact, this article is probably fluff to distract us from the *REAL* story, that the market itself is failing.

    Take Friday's big relevation that a certain big bank lost $2 billion is a bad trade. Do any of you actually believe that hogwash? We're talking about a company big enough to manipulate the market in their favor, every time. We're talking a bank, an organization that can't lose money because of the way the entire game is rigged -- only an idiot could lose money at a bank.

    No, that money's not lost, it's in someone's pocket.We're just being told it's lost so no one goes looking for it because we're the ones who were robbed.

    Steal $100 and go to jail. Steal a billion and cover it up properly, and you retire in Bolivia.

    --
    If telephones are outlawed, then only outlaws will have telephones.
    1. Re:Forbes is smoking crack - S&P500 is flat by colinrichardday · · Score: 2

      Forbes is selling the kool-aid

      FTFY

  23. Are you kidding me? by crazyjj · · Score: 4, Insightful

    Look Ballmer is a douche, no doubt. But worst CEO, compared to the putzes who ran almost every bank, Chrystler, and GM into bankruptcy? Compared to Scott Thompson? Jerry Yang?

    He may be a dick, but I don't see MS going bankrupt or asking for government bailouts.

    --
    What political party do you join when you don't like Bible-thumpers *or* hippies?
  24. Re:Finally! by RKThoadan · · Score: 4, Insightful

    Keep in mind this is Forbes we're talking about. Leading the world into a massive global recession is fine if your company is able to profit from it. It's just business.

  25. Stock Price? by jdev · · Score: 3, Insightful

    The author criticizes Balmer for the stock not getting back to it's high of $60/share. You can dismiss this article just based on that criticism. Microsoft's stock price skyrocketed to that during the 2000 tech craze and was seriously overvalued at that point. Balmer had nothing to do with the stock price tanking at that point. Reality did.

    Stock price is also an incomplete measure of a company's performance. The article fails to mention that Microsoft has steadily paid out dividends or made a special distribution of $3/share in the fall of 2004. That kind of activity isn't reflected in stock price.

    I'll be fine with criticizing Microsoft for underperforming. Sure, they haven't found ways to capitalize on their monopoly power in the OS market. The sensationalistic opinions here don't mean much though.

    1. Re:Stock Price? by gbjbaanb · · Score: 2

      why? Look at, say, Apple's stock price - currently ten times what it was in the year 2000. Even IBM has done better than MS, as did HP (even though its recently dropped, it's still a better investment than MS!)

      So, sure, there was a bit of a drop in the price but well-managed companies with a bit of vision for the future managed to do well. Microsoft, even with its huge cash reserves and potential for research, did.... nothing.

  26. your old stuff was better by tverbeek · · Score: 2

    "...products so lacking in any enhanced value that they left customers scrambling to find ways to avoid upgrades"

    Whether it's Ballmer's fault or not, this is one of the most damning failures of Microsoft as a company. With the possible exception of invisible stability/security fixes, nothing that Microsoft has added to Windows or Office in the past 10 years makes me want to upgrade, and the hassles of adapting to the arbitrary changes make me want to stay put. Even Adobe, which also struggles with mature, feature-complete products such as Photoshop and Illustrator, has managed to introduce some new features here and there that make me wish I could afford to upgrade those. But Windows 7 and Office 2010 just remind me that Windows XP and Office 2003 already work pretty well for me.

    Microsoft has become an aging rock band, whose biggest hits are all behind them, and whose longtime fans would kinda rather hear the old stuff in concert, rather than songs from the latest album.

    --
    http://alternatives.rzero.com/
  27. Indeed by Kupfernigk · · Score: 4, Insightful
    And we tend to forget that herdthink (yes, market traders are sheep, just very aggressive sheep) determines share price and is often clueless. At one time all the traders thought that companies that actually made stuff were worthless and you could barely give away shares in Rolls-Royce. At that time the MD remarked "They seem not to realise that if we stopped making things tomorrow we would still be in business profitably servicing our products 70 years later". But (with exceptions like Warren Buffet) the idea is not to invest to make money; it is to fool other people into doing what you want, manipulating prices to your advantage: not only is modern investment a casino, but the actual objective is to tilt the roulette table without others noticing.

    From that point of view Microsoft will always be badly run because it is quite hard to distort its share price owing to the very public visibility of its products. Google, Apple and other companies whose value is hard to work out are wonderful because traders can profit going down as well as up.

    --
    From scarped cliff or quarried stone she cries "A thousand types are gone, I care for nothing, no not one."
  28. More or less correct by Kupfernigk · · Score: 2
    As Fred Schwed remarked all those years ago after the Wall Street Crash, you have to remember that every one of those shares that someone had to sell at the bottom of the market had a buyer who then watched them go up.

    However, we now see share prices swing on relatively small trading volumes. Therefore, it is possible to show a big paper gain or loss based on a small amount of market manipulation; the actual total reported value of shares in the market shows a net gain or fall, though it can only be tested when they are actually sold.

    --
    From scarped cliff or quarried stone she cries "A thousand types are gone, I care for nothing, no not one."
  29. Re:it does'nt matter for a monopoly by TheSkepticalOptimist · · Score: 2

    Like to explain how Microsoft is a monopoly these days?

    --
    I haven't thought of anything clever to put here, but then again most of you haven't either.
  30. Re:Hmmm by ozmanjusri · · Score: 3, Funny
    Close.

    It turns out the Ballmer Peak isn't real, but the Ballmer Droop is.

    --
    "I've got more toys than Teruhisa Kitahara."
  31. $60 to $20-30 is constant? by Anonymous Coward · · Score: 5, Insightful

    Microsoft's share price hasn't remained constant. The article points out he's lost 2/3rd of its value with MS rarely in the $30s.

    It's sort of a slow motion train wreck, IMHO Metro will fail, Ballmer will present desktop licenses of Windows 8 as Metro sales and pretend its a success. It appears to me he's a saleman, and the biggest sales job he's doing, is himself to Microsoft shareholders so they don't fire him.

  32. Re:Hmmm by Jeremiah+Cornelius · · Score: 3, Interesting

    I was a POM for 6 of the Ballmer years.

    It was like being in the bowels of the Politburo.

    --
    "Flyin' in just a sweet place,
    Never been known to fail..."
  33. Worst? Really? by T-Bucket · · Score: 2

    Are you kidding me? Ballmer is the worst? Have these people never been on an airline?!?!?!

  34. Many are worse ... by redelm · · Score: 3

    Just look at the current bete-noir -- Jaime Dimon of JPMorgan/Chase who was too puffed up with himself to see the London Whale lose 2B$. And he's not even taking the fall ...

    Look, I despise MSFT just as much as the next /.r , but fair-is-fair: Ballmer is not _quite_that_ bad; the whole MSFT business model is terrible, just like the RIAA -- you can milk the back-catalog forever, but it will not give you anything resembling growth.

    Ballmer is getting a bad rap mostly in comparison to Steve Jobs (RIP) who revitalized an Apple suffering the same rot with new (for them) and attractive products.

    That, or Forbes editors cannot pull a filler back-story when real news makes it laughable. Slow@$$es

  35. Haven't they *always* failed, though? by swb · · Score: 3, Interesting

    The only place I can think of where MS has become successful where it initially had no market presence has been the Xbox gaming console, and even there MS leveraged their experience with desktop PC technology and in some ways co-opt existing developers who developed for the PC platform, as well as subsidizing the platform for years before they began to make any money.

    In every other case MS has been merely building on existing platforms while failing to create any new areas of market dominance -- Windows OS, Exchange, SQL, MS Office.

    Phones? WinMo had some traction when ActiveSync became established, then was in some ways abandoned, leaving the market to BlackBerry and ultimately Apple and Android. Windows Phone doesn't look like it will be more than a niche player. Bing? Fail. Zune? Fail. Etc.Etc.

    I wonder if the real reason for this is actually the success of their core products -- anyone who's actually talented, especially at the management level, wants the easy money of the core products and also resists any innovative products in other areas that might threaten them.

    I sometimes wonder if MS might have actually been more successful if HAD been broken up by the DOJ and forced to actually innovate vs. just collecting rent from their monopoly positions.

    1. Re:Haven't they *always* failed, though? by macromorgan · · Score: 2

      That's a key problem at every large company though... resisting change because it might threaten a core product. That's why most of the "true" innovating comes from smaller firms without a legacy to protect.

  36. Re:I don't blame Ballmer by PPH · · Score: 3, Interesting

    More so now than in the past. There have been some good people at Microsoft. They were either seduced in by the idea that the biggest s/w company must somehow be the best. Or they went in with their eyes open, hoping to put up with the culture for as long as it took for options to mature to build their nest egg for their own idea.

    With MSFT stalled at around $30 (for years), the nest egg idea is dead. People that actually want to do something with their lives are getting out now (or already have). The time will come when having Microsoft on one's resume (CV) will be a negative (there are a few other companies around here like this). Then, the stampede for the door will commence.

    --
    Have gnu, will travel.
  37. Hilarious and predictable by degeneratemonkey · · Score: 4, Insightful

    I grew up on Slashdot. I remember sitting in my freshman dorm room over a decade ago, cackling in agreement with all the MICRO$OFT hate. Yearning for the Linux desktop. I was a part of that culture. I believed in it. We were real nerds, and we understood real technology, and we were going to win eventually.

    Well I have some news for you guys. Microsoft is not the piece of shit company it once was. The article is spot on with its analysis of Ballmer's failure to lead MS into the forefront of relatively new markets, yes. But I cannot comprehend all of the continued and abundant dislike for this company among nerds (and even more staggering is the compulsive fawning over Apple, a company that is for all intents and purposes exactly what MS was in the hay day of their uncoolness). Just about every mainstream product MS has released in the past 3-4 years has been incredible. Namely though, Windows 7, Windows phone, and all of their developer tools are just absolutely top notch pieces of software.

    If you're a real nerd and you're really paying attention and you're really using your brain and you're really thinking for yourself, you might see that they deserve a lot more credit than what they are getting here. Of course I can't speak for Ballmer. I don't think his leadership necessarily has any bearing on the quality of the company's work within their existing markets.

    Disclaimer: Not an MS shill, just a modern-day sympathizer.

    1. Re:Hilarious and predictable by rastoboy29 · · Score: 4, Insightful

      How about them suing/legally extorting money from Android phone makers due to their nebulous "Linux patents"?

      They are still a bad actor.

  38. The worst CEO? by MaWeiTao · · Score: 2

    "Without a doubt, Mr. Ballmer is the worst CEO of a large publicly traded American company today."

    Who's the fucking dolt who wrote this article?

    People seem to forget that 10 years ago Microsoft was beset by several challenges; there were the investigations into monopolistic practices in addition to the bad press they were enduring. That negative perception fed directly into the rise of Apple. Certainly Microsoft's decline wasn't the sole factor in Apple's success, but if definitely helped feed it. Apple was smart enough to strike out in their own direction instead of simply responding to whatever Microsoft was doing at the time. No company will ever be successful by merely being reactive.

    Microsoft may have gotten too complacent with their success. Microsoft has done a lot of very compelling R&D over the years, I'd argue far more innovative than anything Apple has done, but Apple is able to take existing technology and refine it into a compelling user experience. They think things through more fully than anyone else out there. But a fundamental difference between the two is that MS is a software company first and foremost; they're dependent on others to produce the hardware. That's always going to be a big limitation. But regardless of how good Microsoft's products may actually be, they now are always fighting an uphill battle to win the hearts and minds of consumers.

    Through the 90s Microsoft operated in a very different environment than we have today. If it wasn't Microsoft acquiring a monopolistic position it likely would have been someone else. And the fact is that consumers wanted a unified user experience and Microsoft gave them that. They really laid the groundwork for everyone else. Of course, in the process they drew everyone's ire.

    In the interim, Microsoft has grown into a stable, conservative corporation. They could have flared out and died like so many others, but they're still reasonably successful. I don't see how anyone could fault them for that. There was a concerted push to unseat them from their position of dominance. Now that it has come to fruition, and MS has survived the process quite well, so-called experts are faulting them for that. Ballmer probably deserves a lot of credit for not turning Microsoft into a Yahoo.

    It's incredible that Apple has managed to retain the perception of being a cool company somehow still maintaining an anti-establishment appeal. It goes to show how important good product design can be.

  39. Developers, developers, developers, developers! by c9brown · · Score: 2

    Ballmer's problem was that he was too focused on developers... While I kid, as a developer for X360 (and *shudder* Ps3) and also Windows, I can vouch for the strides Microsoft has made in their development platforms/environments in the last 10 years. Hell, for C# and the FREE Visual C# IDE alone, I'd like to hug the man.

  40. Re:Hmmm by Jeremiah+Cornelius · · Score: 3, Informative

    Prisoner of Microsoft.

    not

    Project Object Model. :-)

    --
    "Flyin' in just a sweet place,
    Never been known to fail..."
  41. Ballmer ignored competitive intelligence by SethJohnson · · Score: 4, Insightful

    They can't seem to beat Apple at its own game, though. I don't see that as a corporate failing, rather the inability to work with an unstable element. (Image, the perception of cool)

    There is a largely-held perception that Apple's success is due to slick advertising. Where Apple has excelled is in product management as a function of marketing. They have powerfully identified the feature set and price points people will pay for their products. They have accurately forecast demand so that they can leverage volume purchasing of components to keep the price at those acceptable points while building in a healthy profit margin. They are firing on all cylinders, and even a few cylinders nobody thought existed.

    Meanwhile, Ballmer has ignored the trends and innovations of other companies until success in the marketplace forces him to mount a too-late response (Zune, Windows Store, Windows Phone 7, et. al.). Consider this 2007 interview where Ballmer mocked the iPhone's prospects. For him to do that means that he was ignoring competitive intelligence studies that he should have been taking seriously. Even then, his marketing department should have been focus-grouping on the iPhone to determine what the demand was and projecting out where it could go. Had he read what the competitive intelligence studies would have told him, his response would have been to acknowledge the vacuum in existing smartphone technology and hint about forthcoming Microsoft innovations to come in that space.

    In years to come, the wikipedia definition for the word "hubris" will contain a link to that video clip.

    Seth

    1. Re:Ballmer ignored competitive intelligence by Eponymous+Coward · · Score: 4, Interesting

      > Ballmer has ignored the trends and innovations of other companies until success in the marketplace forces him to mount a too-late response

      I hope one day Ballmer writes a book and talks about what he was thinking.

      To me, it seems like Microsoft tried to predict where Apple was heading with iOS and I think they predicted a merging of their desktop and mobile operating systems. I really think that's how Microsoft ended up developing the dog that is Windows 8 / Windows RT. Their near future strategy seems totally bizarre to me and I can't figure out what it is they think they are going to accomplish.

      In my day job, I work on a large Windows desktop application and we every change we've made lately has been to decouple us from Microsoft. I've always advocated choosing the cross-platform solution to a problem even if it is the more difficult path. Up until about a year ago, I've usually lost those arguments.

  42. That's ONE possible scenario .... by King_TJ · · Score: 5, Insightful

    But I'd argue that I believe it's not really accurate. It sounds like exactly what the pro-bailout folks want you to believe....

    For starters, when you speak of Ford as the "uninvolved party" and the good guy? That's not quite reality. Ford's CEO petitioned Congress in 2008 to authorize a credit line of up to $9 billion for Ford in case the economy got worse and the company needed it. Ford also received $5.9 billion in government loans in 2009 to retool its manufacturing plants to produce more fuel-efficient cars, and the company lobbied for and benefited from the cash-for-clunkers program. Ford was also entwined in the situation because almost 25 percent of Ford’s top dealers also owned GM and Chrysler franchises.

    All of the "Big 3" were to blame for mismanagement and a "we're too big to fail" attitude. Ford was just lucky to be in a little bit better place, financially, at the time everything really came apart at the seams.

    Meanwhile? We're in a situation today where an "American car" is often American in name-plate only. "Foreign cars" are often assembled 100% right here in the U.S.A. as well. Hyundai's plant in Alabama is one of the only non-union auto plants in the nation, and is doing incredibly well. They hire a lot of people who only had low-paying jobs in the restaurant industry and the like, before starting there. They receive training for an actual career job and pay that's at least 80% or so of what their unionized counterparts receive ... and Hyundai claims they get employees with more positive attitudes and more willingness to do the job well. Sounds like win-win to me.

    Meanwhile, what has GM done with those bailout funds lately? I see Cadillac is going to build their new hybrid electric vehicle and their flagship XTS over in new assembly plants in China. Is that what you were hoping those tax dollars would be spent on?

  43. The problem was the supply chain by sjbe · · Score: 2

    Even if GM itself shuttered and all its factories stopped cold, other car factories would pick up the slack and most of those ex-GM workers would get jobs in the expanding factories.

    It wouldn't have worked like that at all. The problem with liquidating GM wasn't actually GM itself. If it was just GM it might have been better to let the company go. The problem is that there is a HUGE supply base that depends on GM. There are 3-4 workers in the supply chain for every worker for the assemblers like GM. And the supply chain among auto makers is heavily interdependent. A GM bankruptcy would have been literally catastrophic Around 40% supply only the Ford, GM and Chrysler. Even the ones that are more diversified still have Detroit as major customers. Only 10% or so supply just the foreign car makers. An auto plant can be shut down by a single part not being delivered on time and there would have been bankruptcies galore. Toyota even admitted at the time that a GM liquidation would have been very bad for them too because of the interconnected supply chain. A GM liquidation would have bankrupted Ford (possibly permanently) and put a world of hurt on everyone else. Alan Mullaly (Ford's CEO) said that a GM liquidation would be felt by Ford within days if not hours.

    The other thing you aren't considering is labor mobility. Most of the workers would not be hired by other company for the most part. There simply isn't that much labor mobility in the short term. This would have been especially true if GM was liquidated. You can't really expect people to sell their houses in the recent housing market even if there happened to be jobs available, which there wouldn't be. That sort of liquidation of a major manufacturer takes years to decades to recover from.

    That's not to mention other issues like the US taxpayer picking up the tab for GM pensions, loss of tax revenue, loss of other companies that depend on viable communities created by factories (like restaurants, etc). The fallout wasn't just a few tens of thousands of workers. The fallout would have been something like another Great Depression.