Slashdot Mirror


Who Is Still Using IE6? the UK Government

strawberryshakes writes "The death knell for IE6 was sounded a couple of years ago, but seems like some people just can't let go. Many UK government departments are still using IE6, which is so old — 11 years old to be exact — it can't cope with social media — which the government is trying to get its staff to use more to engage with citizens."

25 of 141 comments (clear)

  1. Behind the Times by Linsaran · · Score: 5, Funny

    Good to see the US government isn't the only ones.

    --
    In a bit of shameless internet panhandling, I accept Litecoin Donations at Lbd2oH9QsthD1GfuUXPyka12YxvWJYnBVf
    1. Re:Behind the Times by Ashenkase · · Score: 2

      Can add large sectors of the Canadian government to the list as well.

    2. Re:Behind the Times by SimonTheSoundMan · · Score: 2

      I've been to some large company HQs like Tesco and VW and even large offices for IBM, all still stuck to IE6.

      Brand new Tesco by me all their tills, stock control, e-mail, quite literally everything is done within IE6.

      Their software requires IE6 and they are not likely to change soon.

    3. Re:Behind the Times by hairyfeet · · Score: 2

      What I don't get is why MSFT doesn't just make it beyond simple to switch by offering an Intranet only IE 6 in a box. Something like a mini VM that ONLY works on the Intranet and ONLY to sites the IT guy has pre-programmed into the IE6 in a box. Because we all know its them damned IE 6 ActiveX Intranet sites that keep businesses on IE 6 and good luck getting them to spend the amount of cash it would take to replace it with an HTML 5 app.

      Now i apologize if MSFT has an offering like that but I haven't seen or heard of it, the only thing I have seen is VMs for web developers to try different versions of IE with. But those all work on the web which is not what you need here. What you need here is something that will drop an icon onto any XP/Vista/7 system when pushed through GP that will ONLY go to preset Intranet sites. That way the corps wouldn't have to replace their crappy intranet sites and when the user tried to surf off the intranet a little pop up would say "We're sorry but this is only for (insert Intranet site) would you like me to launch your default browser with (insert address) added?" and that would be that.

      --
      ACs don't waste your time replying, your posts are never seen by me.
  2. Re:but... by Joce640k · · Score: 4, Insightful

    New PC, old OS. Microsoft did a really good job locking people into IE. So good that many people still haven't escaped.

    --
    No sig today...
  3. Link to Goverment document by wilfie · · Score: 3, Informative

    The "Social media guidance" document on which this is based is an interesting read: http://www.cabinetoffice.gov.uk/resource-library/social-media-guidance

  4. Let go? by Anonymous Coward · · Score: 5, Insightful

    It's not about "letting go" - I'm sure it's about the cost of upgrading thousands (tens of thousands?) of systems. Not just the licensing of the software, but also the cost of execution and management of the upgrade, and then the upgrade of all the applications, training on new versions, rewriting an ass ton of security and management policies, and years of churn getting the kinks out of thousands of systems, and the loss of productivity while switching over, and... (I'm sure with a couple more minutes thought I could come up with five other angles of cost).

    The summary makes it seem like they're holding on for sentiment, and that they're shooting themselves in the foot by sticking with tried and true software. The summary hasn't given any voice to the enormity of the task (it's not a simple "derr, click the upgrade button stupid"), nor the idea that this is government money which can and arguably should be used in more critical areas of life.

    Are slashdot editors really this shortsighted?

    1. Re:Let go? by Wulfrunner · · Score: 5, Insightful

      I recognize you! You work for the [insert government here] ITS department down the hall from my office. You and your just adequate, barely competent colleagues are the reason I'm stuck with a brand new, yet somehow still limping, T520 that takes four minutes to start. You are the reason I can't "exceed the level of my cluster". You are the barrier to innovation. The attitude you just espoused is the reason our monolithic organization is stuck in the stone age. How is it that you guys can take five years and one billion dollars to develop an application that is buggy, user un-friendly, doesn't do the job it's supposed to, and cripples the department it's supposed to be helping by eating their entire IT budget. You and your colleagues have never heard of Brooks' law, are complacent, risk averse, and unimaginative. I hate you.

    2. Re:Let go? by Anonymous Coward · · Score: 4, Interesting

      Don't go blaming the IT departments so quickly. Blame the contractors, and those who purchase said contracts. While I can certainly point fingers at some terrible in-house public sector IT departments, they're not all bad, not by a long shot.

      I'm posting AC for business confidentiality reasons: my company provides web software (business stuff, not the main site) for the UK National Institute of Health Research. They're our first (and only) public sector client. I had to liaise quite a lot with the previous supplier, with regards to migrating data out of the old system. I simply could not believe how awful it was. It seemed to be designed from the ground up to require maximum maintenance, and apparently there were 5 staff members at the contractor who worked full time on supporting the business logic. Not on updates or new features, just on keeping it working.

      When we were negotiating the contact with them, they wanted a clause that said if we failed to provide them with any software at all, they got 50% of their money back. That shocked us. Just how bad is the public sector IT culture that they felt they'd only be entitled to half their money back if they got nothing for it?

      The previous suppliers told us they wouldn't be able to provide the data extracts we required until several months after the go-live date, so we then entered into a big wrangle to let us get a copy of their database and do it ourselves. This was a wrangle because they wanted to protect the "trade secrets" or "intellectual property" of the data model itself. Which was awful btw; I ended up with a 35-page print out of it sellotaped together on the wall, manually drawing in lines where all the foreign keys ought to have been.

      We got the migration done to the client's satisfaction in the end, but this wouldn't have been possible without a bunch of IT guys at NIHR's end who were pretty damn competant, and very willing to get stuck in. I can't say as much for the contractor's guys, though. We ended up with a TUPE case against us, with them arguing that we had a legal obligation to hire them on, even though we were providing a completely different system (i.e. one that worked).

      Anyway, that's a bit of a rant. In conclusion, if IT seem like they're a wee bit shit, then they might be, or alternatively, they might be having to deal with a lot of shit from elsewhere.

    3. Re:Let go? by Wulfrunner · · Score: 2

      Yes you've got a valid point -- procurement in government is just as broken as the overall IT infrastructure. On the other hand, if someone isn't willing to raise a stink and put their job on the line to prevent a disaster of that nature, they don't deserve to call themselves a public servant. The "lowest bidder" is not the same thing as the "best value", and you have to be willing to fight for what's right.

    4. Re:Let go? by Billly+Gates · · Score: 2

      IE 6 was a great bet to make in 2003.

      If you read Hall of Fame stories on slashdot there is one called what keeps you on Windows? IE 6 and how great a browser it is was a top response. Compared to Netscape IE 6 was years ahead with this new thing called CSS.

      There was no Firefox, Safari, or Chrome back then. People were betting on standards and it was easily assumed that the MS box model and VBscript would be used today just like people view Windows. Shamefully, after reading about how great IE 6 was on slashdot I started using it too in 2002 - 2004 before Firefox .7(phoenix).

      People tend to remember the past differently based on the present and its thinking XP is the best OS ever today after encountering Vista, to the oppose with IE 6 which is a piece of crap in 2012.

      Don't blame the contractors as betting IE 6 was the logically thing to do until about 2007 are so when Firefox appeared it could actually compete and not be a fringe geek thing. Many websites too only worked on IE 6 or complain that you were running Netscape and used tables and no CSS at all if you used early Firefox or Mozilla until about 2008.

  5. Yeah, tell me about it by jholyhead · · Score: 5, Interesting

    I'm a web developer for an organisation that builds web based software that is primarily used by UK local government departments.

    IE6 is my nemesis.

    A lot of these local authorities are slowly starting to upgrade to Win7 platforms (just in time for Win8), but just like a chain being only as strong as it's weakest link, we have to ensure we are developing for the slowest common denominator.

    From the dozens of conversations I've had with Council IT teams around the country, it isn't a lack of will or of motivation or of education, but of a real (and partially justified) fear that if they upgrade to Win7, some essential legacy web based application that works flawlessly in IE6 and XP, will fall over when introduced to IE8. This has happened at various places around the country and has cost Councils a pile of money to fix the issue or to replace those legacy systems. In the post recession cost-cutting world, no one wants to be the guy who lands their employer with a huge bill. I expect we wont see the stragglers taking up the challenge until austerity is done and dusted.

    And there you have it. I managed to make this all the coalition government's fault. My work here is done.

    1. Re:Yeah, tell me about it by Just+Some+Guy · · Score: 2

      From the dozens of conversations I've had with Council IT teams around the country, it isn't a lack of will or of motivation or of education, but of a real (and partially justified) fear that if they upgrade to Win7, some essential legacy web based application that works flawlessly in IE6 and XP, will fall over when introduced to IE8. This has happened at various places around the country and has cost Councils a pile of money to fix the issue or to replace those legacy systems.

      GOOD! Those same groups didn't want to listen when we told them that writing to a single browser with it's non-standard quirks and single-platform pathogen vector of a plugin architecture was a bad idea. I'm going to use this as a warning to my clients: "you don't want to write this to run on IE-only. Remember what happened with IE6 and how much it cost to fix that boondoggle?"

      --
      Dewey, what part of this looks like authorities should be involved?
    2. Re:Yeah, tell me about it by Just+Some+Guy · · Score: 2

      The problem is it is not broken at all to the accountants.

      Then I think those accountants are inappropriately insulated from the pain of their decisions. If decade-old software is good enough for other employees, then Office 2000 should be good enough for them.

      --
      Dewey, what part of this looks like authorities should be involved?
    3. Re:Yeah, tell me about it by Billly+Gates · · Score: 2

      I am beginning to resent them greatly. Accountants are also making critical medical decisions and ordering doctors on what to do if you have a crappy HMO as well. Accountants are the ones making almost every business decision and who are becoming the next CEOs.

      They are great at reducing costs and that is it. Of course the accountants have Office 2010 they are a profit center and unlike you and I are very important people. But IT, UGH go back to putting out fires, we have real work to take care of etc.

      Meanwhile they are dumbfounded when the network goes down and when customers go to competitors due to the low quality brought by excessive cost cutting. Accountants should make accounting decisions and it is ruining business for the last 10 years.

  6. Meh -- Sort of by chill · · Score: 3, Interesting

    We still use IE6 in certain instances where I work (U.S. Gov't). It isn't part of a standard install, it is a published Citrix app and really only used for specific applications that require it. Our standard install is IE8 and Firefox 3.6.28.

    The problem isn't the cost of upgrading workstations. It is there are a couple of critical web-interface apps that require it and are an expensive bitch to upgrade. Older versions of Oracle Financials for one.

    --
    Learning HOW to think is more important than learning WHAT to think.
    1. Re:Meh -- Sort of by Danathar · · Score: 2

      Not sure why these things are called "Web App" when it's really an "IE APP".

      Hopefully (probably not) this will leave a bad enough taste in people's mouths NOT to create applications that only run on one vendor's browser and even worse one vendor's browser at a specific version.

  7. Re:but... by RMingin · · Score: 3, Insightful

    Sure you can. Buy more than 100 seats of Windows 7 Pro, with Software Assurance, and self-downgrade before the initial install. Besides, most 100+ seat businesses use a custom OS image anyways. Easy enough to make it an XP Pro image, if you can find drivers for everything.

    --
    The preceding comment is my own, and in no way construes an opinon of the Emperor of Mankind.
  8. Re:IE6 is so old! by Anonymous Coward · · Score: 2, Funny

    Dude, eleven isn't old.

    I'm forty-four and I can't cope with social media either.

  9. Re:Same Story in Germany by Shadow99_1 · · Score: 4, Interesting

    As a IT admin, I can attest we are not all lazy. It more often then not is a matter of pulling upper levels of the business kicking and screaming into modern times by spending some money to make sure things still work. They would often rather spend tons of money maintaining old OSes on modern hardware then make sure old software they feel is critical actually gets fixed to work on modern OSes.

    It's even crazier when they then want some ancient IE6 based web app to miraculously work on their shiny new Ipads and don't understand that they simply won't work. I have had a a CEO complain that we need to put IE6 on his Ipad because he needs to run X web app that was made 15 years ago and only works in IE6. He refused to accept that an Ipad will not run IE6, to the point where he even cursed at us and demanded we install Win XP on his Ipad to 'make it work'.

    Most of us IT admins know that we have to get this stuff working and get them off of systems often setup before we were even hired. Getting large businesses and governments to do such things though is at times futile.

    --
    we are all invisible unless we choose otherwise
  10. The other side of the coin: by nuckfuts · · Score: 2

    Obviously sticking with IE6 is misguided, but I've seen the opposite side. I've worked in IT for 20+ years, and I've never seen any organization as cavalier about software upgrade costs as my provincial and federal governments. Entire departments would be upgraded to the latest version of Microsoft Office as soon as it came out. It had nothing to do with product features, or whether the previous version was sufficient for their needs. (And I'm not talking about file format changes, which caused a legitimate need for upgrading). The cost to taxpayers for unnecessary software upgrades must be be significant.

  11. Blame shit web applications by benjfowler · · Score: 4, Insightful

    The culprit here isn't the desktops, it's the general, rock bottom, dire state of "enterprise" software.

    Truth be told, shrink wrap software is way better put together than the overpriced, utter shite corporate web apps that many government and big corporate users are forced to endure. They are usually written by inexperienced or bored 9-to-5 developers, and get bit-rotten and unmaintainable fast and thus are sheer hell to work on or upgrade.

    As a bored corporate drone myself, I feel the pain. I endure IE6 for using our business apps, and use Chrome for everything else.

  12. Re:but... by Joce640k · · Score: 2

    Governments have a way of getting special deals that aren't available to people on the street.

    --
    No sig today...
  13. Re:but... by Tridus · · Score: 2

    This is pretty standard in the Microsoft volume licensing agreement. There's lots of corporations doing the exact same thing. How do you think XP hung around so long after it wasn't for sale anymore?

    --
    -- "So they told me that using the download page to download something was not something they anticipated." - Bill Gates
  14. Re:IE6 is so old! by drinkypoo · · Score: 2

    So, your 11-year-old child would only be five because she didn't have any siblings until six years ago? Good luck with that.

    No, see, that's how it works with computer software; the date we're interested in isn't the date of introduction but the date of supersession. In this case that was only six years ago. Until, say, a year before that tops it didn't make sense to try to aim for IE7, and if you were committed to using a platform browser you were therefore targeting IE6. I was glad someone had figured out what year all this had happened because I didn't want to look it up.

    --
    "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"