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Mobile Workers Work Longer Hours

Qedward writes "Last month it was reported on slashdot that a third of workers at a British telecoms company were 'more productive' working from home during a telecommuting experiment to prepare for the London 2012 Olympics. A more recent study reveals almost two-thirds of mobile employees say they are working 50+ and 60+ hour weeks, with most also working weekends. It also has security implications, with most mobile workers saying they will do anything to get an internet connection, including hijacking unsecure networks. The problem of needing a connection has also led to an increase in workers waking up through the night due to stress."

38 of 117 comments (clear)

  1. What? by war4peace · · Score: 5, Insightful

    "The problem of needing a connection has also led to an increase in workers waking up through the night due to stress."
    Seriously?
    What in the world is this shit? How can someone even attempt to work from home without a solid Internet connection and with no secure method of connecting to the company network? And waking up in the middle of the night because you need a connection to the fucking internet? Man, what a mess we're living in. And I thought I was messed up.
    Just get a fucking solid Internet connection. Surely one could afford it, I mean come on...

    --
    ...gis sdrawkcab (usually not responding to ACs; don't bother posting as AC)
    1. Re:What? by Anonymous Coward · · Score: 5, Insightful

      Even ignoring the connection thing, stress while working from home is a problem. The work is with you all day long and you feel pressured to keep whittling away at it, making relaxation difficult.

    2. Re:What? by dark12222000 · · Score: 5, Insightful

      Some people, myself included, can switch "work mode" on and off effectively. It's also at times useful to be able to pick at problems, especially stubborn ones.

      Obviously, your mileage will vary. Working from home isn't for everyone - some people concentrate better at work, some people can't stop working if they work from home, so on, but for some, it's quite advantageous.

    3. Re:What? by war4peace · · Score: 4, Insightful

      Bullshit.
      I've been working from home for a while and it's very relaxing. You can dress very, VERY casually, for example. I attended many a meetings while sitting butt-naked in a cozy chair. You can have a beer or whatever (I don't drink alcohol, though), you can pet the cat (I do) and so on and so forth. Lack of noisy-nosy-annoying colleagues is a plus. And as far as work being with you all day long, in a world where a laptop is ubiquitous and you can take it home, not to mention company provided VPN and webmail or mobile device connectivity, well, work's there already.
      I honestly think that whoever worries more while working from home either doesn't understand what "working from home" means or has deeper problems (including but not limited to a pathological fear of being fired).

      --
      ...gis sdrawkcab (usually not responding to ACs; don't bother posting as AC)
    4. Re:What? by CanHasDIY · · Score: 3, Funny

      Bullshit. I've been working from home for a while and it's very relaxing. You can dress very, VERY casually, for example. I attended many a meetings while sitting butt-naked in a cozy chair. You can have a beer or whatever (I don't drink alcohol, though), you can pet the cat (I do) and so on and so forth.

      While you probably make many excellent points, I only managed to read so far as the part about being butt-nekkid, rubbin' pussy all day...

      Hell yea! Where do I sign up??

      --
      An enigma, wrapped in a riddle, shrouded in bacon and cheese
    5. Re:What? by Niomosy · · Score: 4, Informative

      I had a friend work at a large company that began moving to working from home. He jumped at it, rented his house out, and rented a place out in Hawaii with his girlfriend. He loved it. Not too many others jumped in. He was baffled and started asking why. No one wanted to be at home all day. Some found being at home too stressful; spouse, small kids, noise, etc. Others simply liked being around other people they know for a part of the day. Others were too programmed with the office/home mentality of work/not-work.

    6. Re:What? by mikael_j · · Score: 2

      That sounds like a good reason for getting a social life outside of work.

      I rarely socialize with coworkers outside the office, I have "real" friends. (real in quotation marks to distinguish them from those "friends" some people have through work who are really just people they hang out with because it's convenient).

      --
      Greylisting is to SMTP as NAT is to IPv4
    7. Re:What? by bickerdyke · · Score: 2

      Well if you can enjoy that during a meeting, you're REALLY SICK!

      "Oh yea.. look at those figures..."

      --
      bickerdyke
    8. Re:What? by Kjella · · Score: 2

      I rarely socialize with coworkers outside the office, I have "real" friends. (real in quotation marks to distinguish them from those "friends" some people have through work who are really just people they hang out with because it's convenient).

      Well, many of the people I am friends with are people that at some point was convenient to hang with, be it friends of friends, school mates, fellow students, sports team etc. so why not coworkers? When you're chatting at the lunch table you've already passed many barriers compared to making friends with a random stranger. Of course hopefully you have old friends as well but people drift apart and move away or get too busy with girlfriends and family so if you're not replenishing your social network it's likely to fade away. Sitting at home alone you've lost at least one avenue.

      --
      Live today, because you never know what tomorrow brings
  2. Re:Remote working is the future by Shikaku · · Score: 4, Insightful

    It's also a feature that you're on call 24/7, right?

  3. A third of them should be fired. by mwvdlee · · Score: 4, Insightful

    a third of workers [...] were 'more productive'

    two-thirds of mobile employees say they are working 50+ and 60+ hour weeks

    Which means a third is working more hours while not doing a damn thing more.
    Either that or a lot of people are lying about how much they work.

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    1. Re:A third of them should be fired. by PolygamousRanchKid+ · · Score: 4, Funny

      Reporter: "How many people work in your company?"

      CEO: "Oh, about half."

      --
      Schroedinger's Brexit: The UK is both in and out of the EU at the same time!
    2. Re:A third of them should be fired. by xelah · · Score: 3, Insightful

      a third of workers [...] were 'more productive'

      two-thirds of mobile employees say they are working 50+ and 60+ hour weeks

      Which means a third is working more hours while not doing a damn thing more. Either that or a lot of people are lying about how much they work.

      No, it doesn't - more productive means doing more per hour, not doing more by spending more time working. In fact, you'd expect lower productivity from people working 50+ hours, not higher, ceteris parabis. What I suspect does happen, though, is that chopping two hours of commuting out of the day makes it possible to work longer before getting the same level of productivity fall....but that really is just my guess.

    3. Re:A third of them should be fired. by blackraven14250 · · Score: 3, Interesting

      Exactly this. It's much easier to work a 50 hour week when you don't spend another 10 commuting.

    4. Re:A third of them should be fired. by Anubis+IV · · Score: 4, Interesting

      One of my closest friends became a remote worker after having worked with them for a few years. She now puts in more than 40 hours per week on a regular basis, but it isn't for lack of productivity. It's because she's out of sight and out of mind, which leads to all sorts of problems.

      Just this week, she had the following happen:
      1) She was assigned a task on Monday with a hard deadline of Friday morning. It was a tight deadline, but she figured she was up for it.

      2) She discovered that she couldn't start until TRIVIAL_TASK_X was done on their end, so she let them know and worked on some bugs in the meantime, figuring it'd be handled immediately.

      3) She reminded them that X needed to be done. And again. And again.

      4) They started X on Wednesday and finished it an hour later, leaving her two days instead of the necessary four for the task.

      5) She asked for help, since there was no way she could easily meet the deadline. Her request was denied, and she was told to make it happen anyway.

      6) Because she's not paid by the hour and was told to still meet the deadline, she felt obligated to put in 16 hours on Wednesday and another 16 today.

      That sort of thing never used to happen to her in the years that she was working on-site, but stuff like this (though not this bad) happens rather frequently for her these days. Whenever she visits them on-site, things are good again for awhile, but then they seem to forget that she's not a machine after awhile. She's ended up being the person who receives all the tasks that no one else wants to do, and she's had excessive work land in her lap on a much more regular basis since moving off-site. She's no less productive today than she was when she was on-site. She simply has more demanded of her since she's out of sight and mind and they fail to realize the burden they are placing on her. (And, to be fair, I think part of the blame lies with her for not speaking up more often or more clearly).

      Meanwhile, I work 40 hours a week. The idea that if you need overtime your manager probably messed up is a part of the culture here. I keep telling her to quit. She keeps staying with them like an abused spouse.

    5. Re:A third of them should be fired. by Riskable · · Score: 2

      Your "friend" needs to get over it and stand up for herself. Seriously, I work from home 100% and this kind of crap happens all the time. Even to folks who work in the office. The only difference is that the folks in the office CANNOT get the work done while the person at home can.

      This is the perfect example of, "just because you CAN doesn't mean you SHOULD." Just tell your boss or whoever that you were given two days to get a job done that takes five. Or do what I do: Convince them that the task doesn't need to happen in the first place. Works amazingly well!

      Half the time the task they wanted me to do will change anyway. So if I started it right away I would have wasted my time. It is a perverse situation that rewards procrastination. Use it to your advantage and do things that ACTUALLY need to get done!

      --
      -Riskable
      "Those who choose proprietary software will pay for their decision!"
  4. "Employees say..." by bryan1945 · · Score: 5, Insightful

    Yeah, and I have Bigfoot doing all the server backups. You expect them to say they are doing less work? Or even the same amount of work? No confirmation from their companies on whether the company saw an increase in productivity?
    Now before everyone gets flippy, I have known some people who did the mobile thing and were more productive, mostly because they didn't have people interrupting them every 5 minutes, and actually liked working more (as in hours) that way because it was more enjoyable. I also have known people that did their work in 3 hours and played games the rest of the day (also maybe because they could do 8 hours in 3 because of less distractions.

    Main point- employees are never going to say anything bad about work out of the office.

    --
    Vote monkeys into Congress. They are cheaper and more trustworthy.
    1. Re:"Employees say..." by cpu6502 · · Score: 2

      If I could work from home I'd be willing to work 10 more hours each week (the amount of time I spend on the road). Of course driving is more fun than work, so maybe cut that in half.

      --
      My AC stalker: " I personally agree with your posts most of the time, but that won't keep me from modding you troll"
  5. They may work more hours, and more productively, by pecosdave · · Score: 5, Insightful

    But having commuted for five hours a day in the past, and worked from home on other occasions, I would much rather work nine hours at home than work for eight in the office with even one hour of commuting.

    Fuel, tires, collisions, stress, bus fair, everything associated with commuting sucks. I would much rather talk on the phone and fill out my work logs in my underwear than that.

    --
    The preceding post was not a Slashvertisement.
  6. Doubt they work longer... by rgbrenner · · Score: 5, Insightful

    Worked from home for the past 10 years...

    I have no doubt they say they work longer... but it's more likely they just feel like they are working longer.

    With no separation between work and home, it can feel like you are always working, even when you're not. And that is what keeps them up at night.. the stress from never being able to wind-down.

    1. Re:Doubt they work longer... by Lumpy · · Score: 2

      "here's nothing like having to take a leak in your own home with the bathroom being 20 feet away and not being able to do it because you can't get away from the phone."

      There is a secret technology called bluetoothso you can be on the phone with a headset. and if you sit and pee they cant hear you, that's why girls do it.

      --
      Do not look at laser with remaining good eye.
    2. Re:Doubt they work longer... by smellotron · · Score: 3, Funny

      you can be on the phone with a headset. and if you sit and pee they cant hear you, that's why girls do it.

      I actually had one of these things, but the range sucked

      FTFY :)

  7. Re:They may work more hours, and more productively by houghi · · Score: 3, Interesting

    I would much rather work nine hours at home than work for eight in the office with even one hour of commuting.

    I am the opposite. I would rather work with people then without them.
    I know I would be less productive and hating it while I would be doing it. I like to have my home and my work completely separated.

    As the people are most likely volunteers, it would seem logical that people who volunteer, wanted to do it. Those will then be more likely to be indeed more productive.

    So perhaps it is not so much about telecommuters being more productive, but people who are in an environment they like to work in are more productive. (DUH!)

    Let them force people who do not want it to work at home and see if the same happens.

    I have absolutely no problem with the commuting part of it. I even see it as relaxing. Most of the time I listen to books and I often take detours that takes me even longer to get home. Once I am home, I like being there and do non-work related stuff.

    --
    Don't fight for your country, if your country does not fight for you.
  8. What fools are doing this? by Lumpy · · Score: 3

    When I work from home, I dont even THINK of starting until start time and I am offline the second 5pm hits. Phones go to voicemail, sucks to be you with yout 5:01 TPS report as I will not even know about it until 7:59 the nest morning.

    If you let your employer abuse you, they expect you to take it. Stand up and realize you are doing your office a favor by working there, not the other way around.

    --
    Do not look at laser with remaining good eye.
  9. Re:Remote working is the future by WCguru42 · · Score: 4, Insightful

    It's also a feature that you're on call 24/7, right?

    There's no reason you have to answer work calls outside of your scheduled work hours. If they want you on call 24/7 then ask for compensation.

    --
    "Educate the mind but never at the expense of the soul."~Blessed Basil Moreau
  10. Data security with mobile workers by Compaqt · · Score: 3, Interesting

    Data security classically was: you keep your data in a mainframe, and give people only terminals.

    Then it was: You give people PCs, but put gum in the USB slots.

    These days that's hard to do because motherboards want keyboards and mice to be USB.

    Not to mention laptops. And in some companies (like Nokia US), it's all laptops all the time. And mobile (i.e., no) offices.

    In such a scenario, how do you protect against an employee who wants to cp the entire database (design, products, customers, whatever)? Or other documents?

    Maybe this should be an Ask Slashdot.

    --
    I'm not a lawyer, but I play one on the Internet. Blog
    1. Re:Data security with mobile workers by Belial6 · · Score: 3, Interesting

      First thing you do is figure out if this is something that you even need to worry about. All security is about making it harder to get something than the effort to get it is worth. In homes, some people just use a lock on the front door. Others use a deadbolt. Others Still use as security door. The reality is that a battery operated recipical saw will take you right through the walls of most homes. No one builds their walls out of steel to prevent that simple attack on the house. Why? Because burgelers are not going to take that kind of effort to get in.

      That same needs to be looked at with corporate security. Some businesses really do need super high security. Most do not.

  11. Re:Remote working is the future by cheesybagel · · Score: 4, Informative

    Yeah, that's about it. Just turn off the power of your gadgets and ignore everything outside business hours. Only way to remain sane.

  12. Re:PeopleWare Strikes Back by Reasonable+Facsimile · · Score: 2

    What? People more productive?

    Why? They are only: - away from noisy cubes. - away from hallway meetings. - saving time from a commute. - saving aggravation from a commute. - a few feet from their private bathrooms and break-rooms. (Not several hundred feet down a long, busy hall.)

    BellSouth (now AT&T) also discovered a productivity boost among employees allowed to telecommute during the 1996 Olympics in Atlanta.

    The first two items are total productivity killers for me. I can't count the number of times I've had to put on headphones in an attempt to filter out co-workers' talking. Now if I could just get people to use complete, understandable sentences when they IM me, I'd get even more work done.

  13. Re:They may work more hours, and more productively by crafty.munchkin · · Score: 4, Interesting
    I love my 10 hrs per week on the train - it gives me the opportunity to do 10hrs per week of reading, which when I was driving to and from work, I didn't have. In the last 5 years, I have read around 400 novels, and I arrive at work in the mornings in a great mood, as opposed to spending 1hr in traffic and arriving at work stressed out because 100 people have cut me off and nearly killed me. Similarly for getting home - I arrive home relaxed, instead of stressed out.

    When I do have the occasion to work a full day from home (rare, but it happens) I end up working a 10hr day, and find myself missing that reading time.

    --
    ... wait, what?
  14. Than who? by rossdee · · Score: 2

    Mobile workers work longer hours than workers in other cities in Alabama.

  15. Re:They may work more hours, and more productively by pecosdave · · Score: 2

    I wish we had a good train system around here. I used to take the bus downtown, but to say the least there was too much over-crowding, bouncing, jerking around and too many traffic fumes to properly enjoy reading. I did some of that, but it was easier some trips that others.

    --
    The preceding post was not a Slashvertisement.
  16. Unsecured networks? by clickclickdrone · · Score: 4, Informative

    What the hell are firms doing even making it possible to connect to their systems on unsecured servers? I've worked from home for years (well, 3 days at home, 2 in the office) and the only way I can connect is via my work laptop which has an encrypted hard drive and connects via VPN and an RSA keyfob thingy. Trying to connect any other way means you'll just get rejected by the servers and rightly so.

    As for hours, yes, I work longer hours at home but I can work them when I want (more or less, meetings permitting) so can be around for the school run, making dinner for the family in the evening etc.

    --
    I want a list of atrocities done in your name - Recoil
  17. Re:Remote working is the future by Saunalainen · · Score: 4, Insightful

    Get used to it people. It's a green initiative.

    No necessarily. If you don't work at home, you also don't have to keep your home warm (or cool) enough to be comfortable during the day. The office, on the other hand, will be kept at a reasonable temperature whether you're there or not.

    My wife's work is about 30 miles away, but she works from home most days. We calculated that, on the coldest winter days, the carbon cost of driving to work was about the same as the extra heating that would be needed if she stayed at home. If you have a shorter commute, or have a greener method of transport than driving a car, it's quite likely that it's greener to work in the office than to work at home.

  18. Re:Remote working is the future by Saunalainen · · Score: 3, Insightful

    Perhaps some numbers would be helpful here.

    We have a small semi-detached house with cavity wall insulation, loft insulation, and double glazing. We still need over 10kW to heat in the cold months. If we're out of the house for 10 hours, we save roughly 100 kW hours (*). How far will your car go on that amount of energy?

    (*) Of course, it's not that simple because we have to use extra heat to bring the house back to normal temperature when we get home. A more accurate analysis would compare the temperature-time graphs for the two scenarios and use Newton's law of cooling. Nevertheless, the above figures are roughly correct.

  19. Re:Remote working is the future by Saunalainen · · Score: 2

    How much energy does it actually take to heat your house... because it's not 10kW/h.

    "Kw/h" is not a unit of either energy or power. However, I can confirm that 10kW is approximately the power needed to keep my house comfortable in the winter. I know this because I know the ratings of the radiators in the house at 60 celcius, and I also know that they need to be kept at close to 60 celcius more or less constantly.

  20. Re:Remote working is the future by Saunalainen · · Score: 2

    Note that kW is a unit of power, kWh is a unit of energy

    Your figures weaken the support for your argument (that staying at home is greener than driving to work) significantly: they suggest it's greener to drive to work as long as it's less than 90 miles away from your home.

    I disagree with your calculation, but the point remains broadly the same. Here's an alternative calculation. According to Wikipedia, 1 US gallon of gasoline is equivalent to 33 kWh, so 100kWh is equivalent to 3 gallons US. At 45 mpg US you can go 135 miles, not 180.

    You can look at this the other way round. Driving 60 miles at 45mpg US is equivalent to 44kWh of energy usage. For it to be worth staying at home for 10 hours, you would have be able to keep your home warm with less than 4.4 kW. That's roughly the power output of two old-fashioned electric bar heaters. Do you get freezing temperatures where you live?

    It's difficult to be more precise because the figures depend on lots of things - how cold is the place you live, how efficient is your car, how you define "equivalence" between gasoline and other energy forms - but you've illustrated the following point very well: most people wrongly assume that the energy required to heat their home is negligible relative to the cost of driving anywhere.

  21. Are they really working longer and/or harder? by plopez · · Score: 2

    OK, suppose they put in the same amount of effort as in the office. Now consider the following:

    1) They do not have to commute. That saves hours of time each week, a two hour daily commute amounts to 10 hours a week. They are in fact recapturing some of those extra hours.

    2) Less commuting means less stress and probably better productivity.

    3) They save money on bus fares and other commuting expenses. A de facto pay raise.

    4) In some places I have worked parents had to take an hour or so to pick up kids, drop them off at home or day care then rush back to work. The creates less need for rushing around and/or paying for day care. That is an instant increase in quality of life.

    Those are a few of the immediate benefits I see. My conclusion is that even if they work a few more hours, they benefits far outweigh the drawbacks.

    --
    putting the 'B' in LGBTQ+