Ask Slashdot: What's Your Beef With Windows Phone?
First time accepted submitter occasional_dabbler writes "Reviews by 'commentators' such as this one predict certain doom for both Nokia and Microsoft on the basis of the OS being a failure, yet whenever the Lumia handsets are reviewed in the mainstream press they are often highly praised. Windows phone is an immature OS, certainly, but it does pretty much everything you need in a smartphone, is getting better with each update and it is beautiful. I have a Lumia 800, and now I'm used to how it and the WP OS works I find it a painful process to go back to an Android or iPhone for some obscure app not yet supported on WP. WP gave me the same feeling I got when I bought my first iBook, fired up OS X 10.1 and realized I had just been shifted up a decade. So why so serious? What do Slashdotters who have really tried WP think of it?"
All those f*ckin' tiles drive me nuts! It's like a kindergardener's art project!
When Nokia effectively became a Microsoft subsidiary, they killed off all their linux-based cell phones. If that's not enough to enrage an average slashdotter, I don't know what is.
It's about as bad as when automotive bought up streetcar lines to destroy them and replace them with buses.
We can't keep waiting for 'the next version' of windows phone to fix the problems with the OS. It needs the multitasking fixed on major apps, it needs the scrolling bugs fixed. It needs a lot of minor things fixed that have been problems for years now.
People like a phone OS for what it can do, not what the next update promises to bring. Then there is the issue of Apollo even being able to run on current hardware.
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What's my beef? My beef?
I'm a vegetarian you insensitive clod! I only eat apples and blackberrys.
How about the fact that getting a Windows phone to work with an exchange server is slightly more painful than shooting yourself in the dick?
A small business that is using a self signed certificate might as well cross all windows phones off of their purchasing options forever. And don't tell me, "Oh they should just get a real certificate." because YOU don't get to make that call and neither do I. The client does and they say no.
iPhone? No Problem. Android? No Problem. Windows Phone? Export certificate from site, email it to yahoo or gmail account FROM a yahoo or gmail account because outlook/exchange refuses to allow you to mail a cert, then import it, reboot the phone, and HOPE that it works. I just got finished dealing with one that didn't work. We renewed the cert, and now the thing is just shitboxed. Can't get it to accept the new cert at all.
How the fuck hard is it to add a "Accept this certificate anyways?" option...
Check out JoshJitsu.info for Brazilian Ji
Slashdot might have an obsession over N900 linux brickphones and 20-year-old Microsoft crimes, but Windows Phone is a total failure on the consumer level. People would rather buy Motorola Droids even though the adverts feature ninjas and giant robots.
My theory is the Windows brand is heavily associated with your shitty XP work computer, and nobody wants that crap in their pocket.
Not my list, but here's 121 reasons why you don't want Windows Phone 7.5
There are no atheists when recovering from tape backup.
There are several aspects of WP7 that I want to like, and on the surface should provide a better experience than other phone, but none of these things live up to their promise. The hubs are a good example.
From a user interaction point of view, I think the hubs are a really cool idea, and a better way to organize data. But the concept falls flat because there is no way for third parties to create hub "plugins" for other data sources, so you are limited into the ones that come with the system. Because, of this you end up accessing some people/music/pictures/etc through the hubs, and some through individual apps, which really isn't any more convenient than just doing it all through individual apps.
I think you are right about this. With consumers, Windows as a brand has negative value. They would have been better off calling it an X-Phone. I know at one point Zune Phone was considered, but they were at least smart enough to avoid that. OTOH, they call their ARM Table OS "Win RT", so they are still clueless when it comes to marketing.
People would rather buy Motorola Droids even though the adverts feature ninjas and giant robots.
Even though?
0 = 1 + e^(Alt something)
I'm sure there's at least some rational hate too.
Program Intellivision!
It's VI verses EMACS with Microsoft in the middle trying to push NOTEPAD!
Microsoft isn't going to do well in the phone market, they don't have the pretty of Apple, the utility of Android, or the stability of either.
Not compatible with iTunes App Store content.
Beetween You/Apple/Microsoft, I would hardly blame Microsoft for you being locked in to some ITunes crap.
Probably some, but not all. The premise of the post is cloying. Not all of the reviews have been positive at all. The OS has any number of deficiencies, as noted by a number of professional (rather than blogging) reviewers:
1) Not very well-designed user interface; often primitive when compared to iOS and Android Honeycomb, even BBOS
2) Highly unevolved app market place; much perceived incompatibility with applications on mobile websites
3) Potentially shorter battery life
4) Fewer free apps
5) Uses Bing rather than Google (or Apple) services; Bing is seen as inferior, right or wrong (I'm neutral)
Some of it's irrational perception, some of it's that Microsoft responded to iOS and Android very slowly; it's taken a seeming lifetime (for the computerbiz) for them to even bring them to market. Worse, they're also seen tied to Nokia's phones, which while very nice phones, aren't popular in the smartphone arena because of Nokia's steadfast support of dying OS platforms. So the post itself isn't very astute and draws a conclusion that trolls responses, IMHO.
---- Teach Peace. It's Cheaper Than War.
The rabies seems to have spread to the entire rest of the planet, too. 98 percent of smartphone buyers seem to "irrationally" not want Windows Phone phones whether they're slashdotters or not and despite the glowing reviews and spontaneous euphoria it induces in blog post commenters.
I'm a big slashdot fan, but it's not that influential.
Help stamp out iliturcy.
So there is irrational rabid hate for it.
30+ years of experience with Microsoft underlies that "hatred" that you so cavalierly dismiss as "irrational."
Fool me once, shame on you. Fool me twice, shame on me. Fool me for decades and I must be a certified Microsoft specialist.
The WP7 OS is decent enough to use. But that's not the total phone experience.
To total phone experience varies a lot from person to person. But people want choice and the WP7 app store is still relatively barren compared to the mountains of refuse in google play or itunes. It's true you don't need the vast majority of the stuff in the competing stores (or even most of what's on the WP7 store) but why pick and OS without whatever app you like or that will likely miss out on it.
WP7 is a dead man walking. You know it. Nokia knows it. Everyone knows. WP8 is the real prize. But if I need a phone today I'm not waiting around. Especially since we have no idea if WP8 will actually be any good to use. And once I get into the non MS ecosystem I'd need to invest money to switch, and need to wait for a contract to expire.
There's no premium WP hardware. There's mid range, and low to mid range. And calling the 900 mid range in an era of quad core phones is being generous. All else being equal if the best phone on the market is a Galaxy SIII why would I buy a single core competitor? Especially if I have 700 or 800 dollars to spend on a phone.
People still think it's 1995 and that windows is a bug riddles mess. Because if don't know how to take care of your computer it will be a trainwreck and you don't learn you live with outdated biases.
If you want simple easy to understand you get an iphone. You pay a premium for a degree of uniformity. If you want a low end smartphone or a high end smartphone you buy android. If you know how to hack your phone and don't mind flashing roms and so on, you get an android. Where does that leave MS in the marketplace? If you have to wait for a *carrier* to approve an update to your phone then you aren't a happy customer. If you don't understand technology an iPhone doesn't have that problem, if you understand how to install a nightly ROM build android phones are at least better than waiting on the carriers. With a windows phone you're stuck waiting on the carrier, which is simply unacceptable, unless you pay the 99 dollar developer licence.
Microsoft is late to this party. Very late. Unless they can pull a magic Xbox integration plan or something awesome that ties into the desktop (your phone can remote desktop right microsoft? Right? ugh...) they have a hard time asking users to switch. My calendaring is all through google now, so I'd have to move that over. I have invested however much money in google's app store for apps I can't easily port over. There aren't any 'killer apps' for WP7 exclusively.
There's a viable strategy there. Microsoft just isn't executing, and they can't rely on momentum to keep them going. That however, could change, and especially in the business environment integration with their corporate products could really help. b
I have been using Windows Phone for a good 6 months now, and I really do feel backward when using people's iPhones. That being said iPhone has the ecosystem that I am envious of, if a friend is playing a game, very often WP doesn't have it (yet.) So that's very frustrating. I think a lot of people just go with the platforms their friends have, the tile system is a bit jarring for those not familiar with it, and it could be improved a lot (sometimes Metro is just -too- simplistic.) However, once you are used to the system, it's a lot more intuitive than iOS. People complain about the tiles, but when using friends phones they have a sea of icons that honestly just hurt my eyes to scroll through. A lot of people think the WP list system is the wrong approach, but tapping on a letter jumps you to the program you want.
WP's biggest flaw is that it is so late to the game, if you walk into an AT&T store, expect to have an iPhone pushed on you, if you walk into a Verizon store, expect an Android device to be pushed on you. Microsoft made the mistake of not getting in bed with one of the major carriers. Google & Verizon/Apple & AT&T have a lot of power over the purchases of potential WP users. I've walked into Verizon stores with the -only- WP device being treated like the step child, and AT&T stores have had WP booths with the phones all powered down. It's pathetic. Old habits die hard. I do think all 3 of the OSes are very good in their own right, but why WP is lagging sort of baffles me, I'd expect it to at least have some interest among youth looking for Xbox Live integration. The Lumia phones are gorgeous, but honestly on the wrong carrier....Verizon should have been the Lumia's focus. AT&T's is pretty saturated with iPhone. Microsoft shot themselves in the foot with their half-assed Kin device on Verizon.
So, my basic answer is carriers, carriers, carriers, even more so than developers.
Or it could be from Microsoft and this is Slashdot AND there is rational dislike for it.
Lack of apps.
Difficulty of porting apps from other phones
Horrible networking APIs
Not open
From a company with a history of screwing people
Prefer a simple feature phone.
"Windows phone is an immature OS"
Any of these are valid reasons to not like the phone. They might not be good enough reasons for YOU, but they are for a lot of people. But I guess you got an opportunity to hate slashdotters?
"First they came for the slanderers and i said nothing."
I'm a Canadian so I'm not sure how true this is, but I think Europeans tend to look at disdain at Microsoft as a corporation. The were convicted as abusing their monopoly in the EU and in the US, but election of GWB gave them a free pass in the US penalty phase.
Having Nokia effectively surrender their crown jewels to Microsoft by a former Microsoft exec doesn't exactly do any favours to image of Nokia as a strong and vibrant company. Perception is more than half the battle to marketing, and marketing is a huge component to smart phones (very few people actually NEED one).
That's just from outside the fishbowl looking in. Also telegraphing your moves before you have a plan in place is such a dumb idea. To paraphrase Steve Jobs, Nokia should have milked all their 'legacy' technologies dry while working on the 'next great thing (whether it was with Microsoft or not).' Instead they drove a heart through their products publicly and called it a day.
Having been around /. for a very long time, now, it seems like there's definite opportunity to educate.
For a while now, Microsoft has been trying to "clean up" its image, but for anyone who's been around here for any amount of time will remember why they've needed to in the first place. History isn't a cheery place, and it makes no sense to try to look at it with rose tinted glasses. Steve Ballmer is still around, Gates still has influence, and the company hasn't really changed much. The software it has produced has increased in quality over time, but there are economic reasons for that.
The distaste for Microsoft is most definitely rational.
You need to restart your computer. Hold down the Power button for several seconds or press the Restart button.
Here's some irrational hate for you based on my use of a Lumia 800 Nokia gave me for free.
1) i cannot write software for it without a license to develop, because the phone is locked down
2) once i write something for it, it cannot share that code with my friends even if they also had a windows phone, because the phone is locked down
3) the phone cannot work as a usb drive, it is locked down and can only sync data via closed protocols or closed applications
4) the battery drains very quickly, this is just a problem for this model
5) there is no decent browser on the phone, it has internet explorer that does not handle many of the basic things a browser should do like implement createElementNS()
6) i cannot write c++ code for this phone, this phone need C#, or javascript or maybe some other CIL based programming language
7) this phone is product of a company with a very bad track record which uses the profits of its other monopolies to bully itself into this market
8) because windows phones are so locked down, like apple devices are, they are the bringing about the end of digital freedoms for consumers
9) the phone is riddles with licence agreement and dialogs that want you to give away all your data. for example, the first time you run Internet Explorer on Windows Phone, it will ask you: "Do you want to share you browser history with Microsoft so we can [...]? {YES) (CANCEL)." The use of 'CANCEL" implies that IE wont start, thus bullying people into clicking YES.
As a Free Software and more generally digital freedoms advocate, many of the problems I have with windows phone, I also have with iOS, which is shiny and has a nice UI but also a horrible lock in model and many features that cannot be modified.
I have been using a Nokia E75, a N900 and an N950 as phones and they are all pretty nice, but not perfect, but neither are any of the closed alternatives. For any future phone I might buy, I will go with openness primarily. That means the phone should be able to run an open version of Android, Mer, maybe Tizen or the Mozilla phone operating system.
Is there anything positive about Windows Phone? Not really. It is not that much different or better than the alternatives. It has a home screen, you can put widgets on it, it has an app store. Nothing revolutionary there.
DNA is the ultimate spaghetti code.
30+ years of experience with Microsoft underlies that "hatred" that you so cavalierly dismiss as "irrational."
Fool me once, shame on you. Fool me twice, shame on me. Fool me for decades and I must be a certified Microsoft specialist.
I actually had someone say to me yesterday "Talk with $x. He's a Microsoft Certified Professional Licensing Expert. He can answer all your licensing questions."
Really. Do you think your licensing system might be a tad bit fucked if you require a certification process to understand it?
Let's not forget the fact that nowadays, what really makes a phone useful is not the "as shipped" factory experience, but the applications.
If you want developers, you need to have either:
1) A well established market ecosystem that makes developers want to jump in, even if there are barriers to entry in the market (Apple iOS)
2) Ridiculously low barriers to entry for a new developer that wants to start producing work for your ecosystem (Android)
Microsoft doesn't have either - They have barriers of entry on par with iOS for developers, but they don't have the market share/ecosystem to entice developers. Not only that, but they seem to enjoy screwing over what loyal developers they may have - http://www.xda-developers.com/feature/enjoying-chevron-say-goodbye-to-your-developer-unlock/
After decades of Microsoft shenanigans on the desktop, and no evidence of them stopping those shenanigans with mobile - who is going to choose to develop for Windows Phone?
Let's not forget the severe platform limitations WP provides - even now that Skype is owned by Microsoft, Skype on WP7 is horrifically crippled compared to Android and iOS simply due to WP7's fundamental platform limitations. That's impressive considering how bad it is on Android (It's #1 on my battery-draining-apps shitlist.)
retrorocket.o not found, launch anyway?
82. Need to be plugged in to wall charger to sync wirelessly (a funny definition of wireless) [hehehehe]
113. Bing maps need to tap to get voice direction for next turn. [muhahahaha, I imagine the sucker alone in his car]
115. Compass gives wrong reading in the Southern hemisphere due to bad API in the OS. [MUHAHAHA, a first-world compass]
And the list is long. I recon 20% of those are valid for iOS. But the rest is quite epic. Compounded with the lack of apps, I think the OP has his answer...
I don't get the impression that the majority of people really care about MS's abusive behaviour or anything like that (even if they should).
You underestimate the influence of mavens. The average user is not going to drop dollars on a phone or phone plan if their favourite tech expert doesn't like it.
The notable exceptions here would be Windows and iOS, but for two very different reasons. People use Windows because everybody else uses Windows, and it would be just too inconvenient to change. It's a form of lock-in. People use iOS thanks to a combination of effective marketing and design.
Windows phone has little to no lock-in leverage, and MS and its partners have done nothing to pull millions of happy iphonesters away from Apple. Much like Linux on the desktop, it's not good enough for WPn to be as good as iOS, they have to be compellingly better--and convince people of this--to win mindshare at this point. In a karmic twist, MS now finds itself at both ends of this problem.
So with the average user feeling somewhat indifferent about Windows Phone, and their techy friends recommending iphones and android, MS stands without a market until they do something drastic and carve out their own, and it's been decades since they've done anything really significant in that vein.
I am literally 3000 tokens away from the chaotic crossbow --Stephen
Agreed. The designer in me goes nuts every time I see text artificially clipped on the right hand edge of the screen. It's just terrible; I hate feeling like the UI designer wrote text for the page and forgot to shrink it to fit in the width provided.
Subjectively, the Windows Phone UI always gives me the feeling that I'm "missing something". I always feel like there's something else I should see, but can't, because it's hidden or on another page. I never know quite where to go to get to something. The fact that tiles are freely arrangeable, and that they don't cover all features on the phone, means that I always feel like the tile screen is a "shortcut" to some magical better user interface that exists somewhere else at the bottom of the phone.
Contrast this to the iPhone UI. I know that every single thing in the iPhone is an "App". I know that I can see all the apps by going to the home screen and scrolling left or right. I know that if I lose track of something, that's how I can find it. Even if it's annoying to have to switch from one app to another, I never have to worry about how to get to something. The value of that reassurance is greater to me than the slowdown it causes.
On the contrary side, the Xbox Live UI is the opposite of the Windows Phone UI. No text is cut off; I never look at the screen and see distorted text or menus. Every single thing is a tile; I know if I scroll left or right I can see all of them. I would bet that over time the WinPhone will have the same UI approaches.
WinRT (formally known as "Windows Runtime")
Now known as WinRAT ("Windows RUN AWAY! time").
I'm not the GP, but, well, yeah. You should hate the current tech landscape, too. It's awful, for the reasons outlined above.