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StatCounter Blasts Microsoft's Claim About IE Still Being the Number 1 Browser

An anonymous reader writes "Do you remember when Microsoft tried to claim that Internet Explorer was still the most-used browser by accusing StatCounter of using a flawed methodology? Well, StatCounter has just posted a response that walks through a number of errors and omissions in Microsoft's reasoning. They (rather politely) explain the importance of sample size, discuss the value of page view counts versus unique visitor counts, and explain the difference between their methodology and that of Net Applications."

12 of 160 comments (clear)

  1. Sample size by sl4shd0rk · · Score: 4, Insightful

    237 out of 237 Microsoft employees recommend Internet Explorer

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    1. Re:Sample size by DECula · · Score: 3, Insightful

      I wonder how many bots are using IE user agent strings this week.

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  2. Re:Ok... by h4rr4r · · Score: 4, Insightful

    That seems about right for linux desktop market share. Who is claiming it is not?

    Now claiming that includes all the servers out there can't be right.

  3. Re:Who cares by SomePgmr · · Score: 5, Informative

    I was, at least, interested in the bit about why they use Page Views instead of Unique Visitors. My initial reaction would have been to side with Microsoft with the Unique Visitors metric, but StatCounter makes a great case...

    - Person opens IE on a machine (for whatever reason) and uses a site that's part of their network. Let's call it five pageviews.

    - Then they close IE and use Chrome or Firefox for 500 more pageviews, to every other site, for the rest of the day.

    Now using Uniques, you'd show that person as an IE user. Or at maybe you'd 50/50 it. Both methods poorly represent that person's browser usage than the total pageviews by browser. It's not perfect, but it does make sense.

    Their youtube video makes it quite clear, and it's good that they did this.

  4. Re:Who cares by dgatwood · · Score: 3, Interesting

    Now using Uniques, you'd show that person as an IE user. Or at maybe you'd 50/50 it. Both methods poorly represent that person's browser usage than the total pageviews by browser. It's not perfect, but it does make sense.

    Yes, but this is a relatively unusual workflow. Even as a power user, the only time I ever launch a different browser is when I'm testing a website to make sure it works in another browser. Unless you use some particular site that works correctly only in a particular browser, most people simply do not use multiple browsers on a regular basis, and sites that work correctly in only a single browser should be excluded from this sort of statistic anyway. So basically, the benefit they're claiming is better precision for the 0.5% of people who have intranet sites that are IE6-only and then forget to switch browsers when visiting a web page initially. It's lost in the noise. More to the point, because those people forgot to switch browsers, they don't really care which browser they use, so as far as web developers go (deciding how important it is to support a given browser), they really are 50-50 because your site could support one or the other, and those users wouldn't really care which.

    By contrast, most people use only a single browser. Thus, for the 99% case, if there are differences between the page count stat and the per-user stat, this tells you that people who use certain browsers tend to look at fewer pages. This may be an indication that the browser sucks, but it also may be an indication that your site does not support that browser well enough, or it may be an indication that the sorts of users who use that browser are simply too busy to spend time browsing a lot of sites. Thus, the two numbers provide significantly different information, and the question of which one is more useful is largely dependent on why you are asking the question. If you are trying to find out how many people will hit your site with a given browser, the per-user stat is more useful. If you are trying to figure out which browser is more likely to have people browsing around your site and looking for products, the per-page-hit stat is more useful. Understanding the differences between the two metrics can also help you better tailor your site to the sorts of users that browse it using different varieties of browser.

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  5. Re:The reason is simple by oakgrove · · Score: 4, Insightful

    The Android browser does not represent itself as Chrome unless you actually install Chrome. And even then it represents itself as Chrome on Android so, no, StatCounter did not count Android in their stats.

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  6. Re:Who cares by Billly+Gates · · Score: 3, Interesting

    I certainly believe statCounter as it it logical and things with NetMarket do not make sense like IE 6 going up 15% usage last January?? The statCounter shows smooth graphs with less variation and I agree that no one outside of slashdot runs linux.

    I stopped using Linux in March 2011 after Gnome shell, Unity, and all the new browsers hit 6 week release cycles for security and bug fixes. Linux lost out for me and millions of users.

    However, it kicks ass on the server. NetMarketshare does not even show Linux either.

    I do not understand the obsession of Linux beating MS. I used to be in that crowd when Windows 98 was so problematic but those days are LONG gone. Linux never does just work if you do updates as the lack of ABIs with drivers and config files changing becomes a nightmare when you have 3k apps installed. I am seriously not trolling but just stating my experience as someone will say it works fine for me etc. Ubuntu is not kind with my laptop and older desktop.

    Android and IOS are more consumer oriented and people running Linux servers should not be browsing websites on them.

  7. Re:OK, so you're both full of it by oakgrove · · Score: 3, Insightful

    The stats from just one website, in this case your employer's, are meaningless. I'm not sure what combination of words I have to use to make it plain to you why that is the case. Is English your first language as I can give it a shot in some other tongue if that is necessary.

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  8. Re:Who cares by Urza9814 · · Score: 3, Informative

    Most people I know DO use multiple browsers. Hell, my girlfriend, a college student majoring in food science (not quite a tech field) has Safari, Chrome, and Firefox on her macbook -- and uses all three. Personally I ALWAYS have at least two browsers open -- Chromium and Firefox. Use it to have multiple sessions of the same website open; or because some pages load faster in one browser than another; or because it's easier to remember certain tabs are in Chromium while others are in Firefox, rather than having multiple windows or trying to scroll through dozens of tabs. And not a single one of those wouldn't apply to a casual user -- I'm not talking things like testing or debugging websites...though I commonly switch and add browsers for that too.

    I think you may also be underestimating the cases of people switching over for a specific website, and then leaving that browser up for a while. I just graduated from PSU and can tell you that on their course management system (ANGEL -- which is used by several other universities) you can't do certain tasks from Firefox (like sending emails); other tasks won't work on Safari (don't remember specifics, since I don't own a mac.) So any student there who prefers Firefox or Safari will probably end up switching browsers frequently -- I know some people who have to do that multiple times a day. And this is generally from their home computer, so it's likely they'll continue surfing with that browser until they close it. My highschool's website didn't work on certain browsers. My current work webmail and portal system won't work on certain browsers -- and it's a freakin IT company! Point being, there's never been a time in my life when I DIDN'T need to switch browsers on a near daily basis, for reasons that have nothing to do with being a 'power user' or web developer. And I don't know a single college student -- business major, agriculture, engineering, whatever -- who doesn't have a preferred browser.

    Of course, all of this does miss the point that they should be able to take that into account in their statistics. If you view a site 5 times in IE and 95 times in Firefox, add .95 to Firefox and .05 to IE. Statcounter has the data to do that...though I'll admit I haven't read this thing fully -- someone please enlighten me if they explain a reason they couldn't do that.

  9. Reality: by sehryan · · Score: 3, Insightful

    The reality is that those numbers don't really matter if you already have a website.

    You can easily run stats on YOUR OWN WEBSITE and get the browser breakdown that you should be worried about.

    For one of my primary sites, all version of IE beat out Firefox or Chrome. When split apart, Firefox and Chrome are 1 and 2, with IE8 coming in third.

    And now that I think about it, knowing who is first or second is pretty much irrelevant. What matters is the percentage of users who are still using browser version that suck to support. So really, what I care about is where my IE7 and IE6 usage is, and at what point is it okay for me to walk away from those users.

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  10. Re:Who cares by gbjbaanb · · Score: 4, Interesting

    but then there is also the embedded browser factor - I open my newsreader app and that counts as a IE page view, or I open my OSS dev tool and that counts as a webkit view.

    Nowadays its not easy to really get anything other than a broad estimate of browser usage.

  11. Re:Ok... by Penguinisto · · Score: 3, Insightful

    Well, if you want to be pedantic, for ever PC sold these days, there are simply thousands of embedded devices sold - a market which is pretty much owned by Linux and *nix variants.

    As for how many browse online? Hard to say, though most if not all the Android installs do.

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