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How the Inventors of Dragon Speech Recognition Technology Lost Everything

First time accepted submitter cjsm writes "James and Janet Baker were the inventors of Dragon Systems' speech recognition software, and after years of work, they created a multimillion dollar company. At the height of the tech boom, with investment offers rolling in, they turned to Goldman Sachs for financial advice. For a five million dollar fee, Goldman hooked them up with Lernout & Hauspie, the Belgium speech recognition company. After consultations with Goldman Sachs, the Bakers traded their company for $580 million in Lernout & Hauspie stock. But it turned out Lernout & Hauspie was involved in cooking their books and went bankrupt. Dragon was sold in a bankruptcy auction to Scansoft, and the Bakers lost everything. Goldman and Sachs itself had decided against investing in Lernout & Hauspie two years previous to this because they were lying about their Asian sales. The Bakers are suing for one billion dollars."

33 of 606 comments (clear)

  1. Ironic by Anonymous Coward · · Score: 5, Funny

    I thought Goldman Sachs were the good guys?

    1. Re:Ironic by fizzer06 · · Score: 5, Informative

      They are NOT.

    2. Re:Ironic by griffo · · Score: 5, Insightful

      No, they are actually te baddest of te bad. Responsible for Euro crisis, credit crisis, mortgage crisis et al. Too smart and too greedy. It's high time Goldman Sachs and former associates are made to PAY BACK what they STOLE!

    3. Re:Ironic by jo42 · · Score: 5, Funny

      Since when has Wall Street (Goldman Sachs, Lehman Brothers, AIG, et al) done anything other than for themselves?

      They take the little guys money and bend them over (without a tube of Vaseline).

    4. Re:Ironic by Bob9113 · · Score: 5, Informative

      I thought Goldman Sachs were the good guys?

      They are! That's why the Hope & Change President decided to put change on hold and continue the long-standing tradition of stuffing the White House with Goldman alums and associates and sending administration people back.

    5. Re:Ironic by Undead+Waffle · · Score: 5, Interesting

      The funny part is that originally the investment banks (Goldman Sachs, Bear Sterns) were not part of the FDIC and thus could not receive money from the Federal Reserve because they were not real banks. They had to be re-classified as normal banks to make it legal to give them money. But that wasn't a problem because The Secretary of the Treasury at the time was a former CEO of Goldman Sachs.

    6. Re:Ironic by hairyfeet · · Score: 5, Interesting

      The sad part is they won't win, and GS will NEVER go away. look at their history, they've been knee deep in dirty dealing for over a century now and have learned how to slime their way through the halls of power. its no coincidence that so many in the Fed are tied into GS, hell they are practically Wolfram and Hart on the evil scale. If they had demons in suits waltzing through their halls like on Angel frankly i wouldn't be surprised, any truly nasty corporate dealing that has made a lot of money while fucking people over? GS is there.

      --
      ACs don't waste your time replying, your posts are never seen by me.
    7. Re:Ironic by Anonymous Coward · · Score: 5, Informative

      You fail to mention the current Secretary of the Treasury was deeply involved in those decisions.

    8. Re:Ironic by locketine · · Score: 5, Insightful

      GS contributed to the economic collapse and benefited immensely from it. They are most definitely not stepping stones. Unfortunately they've corrupted their regulators so much that the US government will never set them straight.

      --
      Think globally but act within local variable scope.
    9. Re:Ironic by garyebickford · · Score: 5, Informative

      But the bailout required the relatively unregulated investment banks to become commercial banks, members of FDIC, and accept regulation. The Federal Reserve does act as lender of last resort for commercial banks (who do have to be members of FDIC), but had no authorization to lend money to investment banks. I think that's what he was talking about.

      I'm actually working on a project related to this topic. For general info, one can look up every bank, bank holding company, saving and loan company, credit union etc., with any business in the US, at Federal Financial Institutions Examination Council's (FFIEC). You can see who owns who, who bought who, etc.

      The Council is a formal interagency body empowered to prescribe uniform principles, standards, and report forms for the federal examination of financial institutions by the Board of Governors of the Federal Reserve System (FRB), the Federal Deposit Insurance Corporation (FDIC), the National Credit Union Administration (NCUA), the Office of the Comptroller of the Currency (OCC), and the Consumer Financial Protection Bureau (CFPB), and to make recommendations to promote uniformity in the supervision of financial institutions. In 2006, the State Liaison Committee (SLC) was added to the Council as a voting member. The SLC includes representatives from the Conference of State Bank Supervisors (CSBS), the American Council of State Savings Supervisors (ACSSS), and the National Association of State Credit Union Supervisors (NASCUS).

      --
      It's easier to be a result of the past, but more fun to be a cause of the future! http://www.spacefinancegroup.com/
    10. Re:Ironic by Archangel+Michael · · Score: 5, Insightful

      Of BOTH Parties, (D) and (R).

      All you people out there that think the (R) or (D) party is better than the other are just as fooled as those you ridicule across the isle.

      --
      Agent K: A *person* is smart. People are dumb, stupid, panicky animals, and you know it.
  2. Two lessons here by Anonymous Coward · · Score: 5, Insightful

    Lesson 1: Just because you paid someone 5 million dollars doesn't mean they have your best interests at heart.
    Lesson 2: If a deal involves putting all your eggs in one basket, you should assume that the basket is faulty, and that everyone knows it but you.

    1. Re:Two lessons here by jpapon · · Score: 5, Interesting
      Man, you gold-standard people piss me off.

      If you want gold so badly, just buy goddamn gold already, and stop bothering the rest of us who understand that there is way too much money circulating (or way too little gold) to move away from fiat money. There's absolutely no reason to back things with gold. If you're so set on a fixed amount of currency, just argue for a fixed amount of currency. There's no need to get some metal involved who's only real values are 1. Shiny and 2. Doesn't corrode.

      --
      -- Let us endeavor so to live that when we pass even the undertaker shall be sorry. -- M. Twain
  3. Power to them by B33RM17 · · Score: 5, Insightful

    More power to them. I don't know much in the area of finance and the like, but stories like this continue to give me the impression large financial institutions like to play fast and loose with other people's (read: little guy's) money. Too big to fail? More like too big to be allowed continued operation.

    --
    My blood hurts...
  4. Re:Why civil? by jhoegl · · Score: 5, Informative

    I think the icing on the cake is the fee of 5 mil to point them to a known fraudster.
    Talk about the ultimate troll move. That surpasses being Rick Rolled.

  5. Re:They are the good guys by alphatel · · Score: 5, Interesting

    IN BIZARRO WORLD

    Mr. Berzofsky ... was asked one more time — the fact that the Bakers and Dragon’s shareholders lost everything doesn’t affect your opinion?
    “Correct,” Mr. Berzofsky responded. “We guided them to a completed transaction.”

    Bizarro World in full force

    --
    When the foot seeks the place of the head, the line is crossed. Know your place. Keep your place. Be a shoe.
  6. Sad by Deepmist · · Score: 5, Insightful

    I read this story when it was published, the the guy that owned the company and lost his technology on top of all that money had a phd and was making huge advancements in the technology much faster than predicted, he's probably the reason Siri can exist. The saddest part is that he still had many improvements he was working on and now he just can't, the tech has been sold, he can't touch it anymore without getting sued. In the end humanity loses.

    1. Re:Sad by kolbe · · Score: 5, Interesting

      Back in 1997-99, my colocation space at Level 3 was right next to Dragon Systems' cabinets. As such, I was able to chat with their IT team on several occasions and met the Bakers on at least one occurrence where we discussed the futures of digital speech recognition (Dragon 2000 was being developed for Win2k at the time). Their insights and knowledge of speech recognition were unmatched by anyone else in the industry, not even IBM (who was working on it at the time too) was as advanced and I have no doubt that we would not have Siri or other similar technologies today if not for the Baker's research from in and out of Carnegie Mellon University.

      The Baker bunch are not stupid people, they made a remarkable company last for almost 30 years, but it is obvious that they made a big mistake by putting everything in one "basket" as others here have stated. While I wish them luck, white collar crimes such as these are rarely won.

  7. I don't get it by decadentdepraved · · Score: 5, Interesting

    I don't like GS (have had multiple experiences). But I'm still skeptical. Something seems off here. Given lack of good counsel, why did the Bakers go out on a limb, change course, and agree to an all-stock sale at the last minute? Why not walk away, or hire better advisors to get you what you need, and challenge GS fees in parallel? $580 mil was at stake. $5 mil is 1% of the pie. Seems like the only reason to sell is to get liquid. Why go to all that trouble just to swap shares of one stock for even higher risk and reward?

  8. Re:Why civil? by Anonymous Coward · · Score: 5, Interesting

    Yes, when a company agrees to take a large fee to advise on an M&A advisory, it's completely unreasonable to expect the people they put on the deal to do such challenging things like due diligence, which might include asking around if anyone knows about this company, or doing any research on their own.

    Or if, as is apparently their stated position in this lawsuit, they believe that doing due diligence isn't part of their job, pointing out to their client that no due diligence has been done, and calling that a risk to the long-term value of the deal is apparently ALSO not their jobs.

    Look - high finance is hard. People routinely make lots of bets with lots of money. Sometimes those bets go badly. And having good advisors isn't a magic bullet for avoiding a bad bet - sometimes the best info you have at the time is wrong, and only with the benefit of hindsight might you realize something might not turn out.

    But there's a difference between "The best info we had was wrong" and "We didn't really bother getting any info." And also between "We advised you that we weren't going to research this, and you agreed to take on that risk" and "we gave you reason to believe we'd done enough homework that you should feel confident, even though we hadn't."

  9. Re:Why civil? by Jackie_Chan_Fan · · Score: 5, Insightful

    There is no hell.

    The only way to torture these criminals is while they're alive. Get to it.

  10. Re:One! by Samantha+Wright · · Score: 5, Insightful

    But strangely—probably the first time I've ever seen a lawsuit in the news with a huge amount of money involved and was able to say "I understand exactly how they arrived at that amount, given the circumstances, and in no way do I find it unreasonable or astronomical."

    --
    Bio questions? Ask me to start a Q&A journal. Computer analogies available for most topics!
  11. Re:They are the good guys by Anonymous Coward · · Score: 5, Interesting

    There's an "Ethical Wall" between the consulting and investing arms. You'll hear complaining on every transaction, 50% of the time it's too high, 50% of the time it's too low. The consultants shouldn't know what the investors are trading on, and the traders shouldn't know what the consultants are advising on. As bad as it looks, this is how this should have happened, from GS's perspective.

  12. Re:Why civil? by Smallpond · · Score: 5, Funny

    For example, a bank should not be allowed to combine with another bank. Mergers should only take place between different types of financial institutions as God intended.

  13. Re:Why civil? by Anonymous Coward · · Score: 5, Informative

    Insightful? Almost every purported author of the Bible was at the lowest strung of society, many having been martyred. Exceptions include David, Solomon and Moses. The first two have some not so flattering things written about them and Moses was leader of a bunch of desert dwellers.

  14. Re:They are the good guys by lennier · · Score: 5, Funny

    "We guided them to a completed transaction."

    As the lion said of the zebra.

    --
    You are not a brain: http://books.google.com/books?id=2oV61CeDx-YC
  15. Re:Why civil? by dalosla · · Score: 5, Informative

    I met the Bakers around 2002 at a neighborhood party and heard this story. At that time, Goldman's excuse was "L&H lied to us." However, given that a couple Wall Street Journal reporters exposed the fraud mostly by making some phone calls, it was clear that Goldman had done little work. I wish the Bakers the best of luck.

  16. Re:Trading is not stealing by Runaway1956 · · Score: 5, Insightful

    http://www.wisegeek.com/what-is-theft-by-deception.htm

    Fraud, theft by deception, con, whatever term one chooses to apply, the end result is the same. I'm promised something, which I don't ever get, in exchange for my payment or investment. And, it's theft, just as surely as a burglar commits theft when he removes property from my home.

    This parsing of words, in an attempt to hide the fact that theft is indeed theft, only benefits those dishonest individuals who are committing the thefts. White collar thieves want to be distanced from common thieves, so they have created an entire vocabulary for thievery. Some words are applied to common criminals who are to stupid to steal millions. Other words apply to the smarter criminals who have the means to steal millions, or even billions.

    --
    "Windows is like the faint smell of piss in a subway: it's there, and there's nothing you can do about it." - Charlie Br
  17. Re:Trading is not stealing by Trailer+Trash · · Score: 5, Informative

    That kind of stuff happens when you have free markets.

    When you have "free markets" Goldman Sachs doesn't get bailed out. You can't have it both ways - blame the free market when cronyism is the real culprit.

  18. Re:there is no wall at goldman sachs by Dun+Malg · · Score: 5, Funny

    I do believe the phrase he was looking for is "palsy walsy"

    --
    If a job's not worth doing, it's not worth doing right.
  19. Re:It's unfortunate ! by garyebickford · · Score: 5, Interesting

    Methinks the only way we geeks can survive the world out there is to turn ourselves into the baddest kind of critters - even more badder than the critters of Wall Street, critters in the Capital Hill and/or the White House

    I think that's a) impossible, as it requires a denial of what makes one a geek; b) destructive, as it requires one to become what one hates. I have a relative, who always talks about how much more successful she might have been if she had become a lying, thieving charlatan like some of those she's dealt with in the past, and made her life more difficult. But that would have required her to become someone she isn't, and wouldn't have wanted to be.

    I would just say the following: I never read Nietzche, but from my understanding Nietzche asserted that there were two types of people, masters and slaves. Masters (at least as far as those who adopted and distorted the ideas of Nietzche and Weber after WWI, to a great extent leading to WWII) were basically what we would now call sociopaths or psychopaths - capable of lying, cheating, enslaving and murder to achieve the ideal world. Slaves, in their view, were the other 90% of the world.

    And, in at least one sense this was and is true. A few people (at much higher percentages in higher leadership positions, according to recent research) are that type of 'master', and many, many people - probably the great majority IMHO - just want to not think, not worry, just do what they are told and watch sports on TV. (Yes, I'm generalizing).

    But IMHO there is a third group, that Nietzche never talked about to my (poor) knowledge - I'll call them creatives. These are the explorers, the artists, the engineers, the 'geeks' of all stripes - and about 1/2 of the entrpreneurs. The creatives don't want to be masters, and refuse to be slaves. They will always be the disruptors, will never be accepted by either of the other groups, and will always be a thorn in the side to the 'system'. And I will assert that they are the ones that largely prevent the 'masters' from taking over completely - as long as information and movement are free, and the system can continue to expand. (Thus my promotion of commercial space development - the ultimate 'free frontier', that never ends. Not to digress TOO far.)

    --
    It's easier to be a result of the past, but more fun to be a cause of the future! http://www.spacefinancegroup.com/
  20. Re:They are the good guys by Dahamma · · Score: 5, Interesting

    Either be outraged about the wall, or outraged about the lack of a wall.

    Except it's not that simple. There was a "wall" in both cases. The outrage is when the banks ignore it to profit in one case, and try to use it to defend themselves from lawsuits in another.

    And if you RTFA, the lawsuit is not really about this, anyway. It's about negligence to do any due diligence by the bankers handling the deal, not whether they shared information among departments. Again if you RTFA, both GS investment bankers and the Wall Street Journal were able to trivially find evidence of massive lies about the customer base, which is a pretty strong case due diligence was not performed. So, no, this is NOT "how this should have happened, from GS's perspective", unless their perspective was to take the customer's money and not actually do their job...

  21. Re:They are the good guys by UnknownSoldier · · Score: 5, Informative

    The corruption is far, far greater ...

    http://en.wikipedia.org/wiki/Brad_Birkenfeld

    In October 2001, Birkenfeld began working at UBS in Geneva, Switzerland, handling private banking, primarily for clients located in the United States. In 2005, he learned that UBS's secret dealings with American customers violated an agreement the bank had reached with the IRS.

    He resigned from UBS in October 2005 and provided written whistleblower complaints to Peter Kurer, Head Counsel for UBS, and other UBS senior executives regarding the illegal practices of U.S. cross-border business.

    He is the first person to expose what has become a multi-billion dollar international tax fraud scandal over Swiss private banking. Despite his unprecedented, extensive and voluntary cooperation, and registering as an IRS whistleblower, Birkenfeld is the only U.S. citizen to be sentenced to jail as a result of the scandal.