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Comcast Launches Superfast Internet To Fight FiOS

jfruh writes "Comcast customers who dream of superfast download speeds drooled when they heard the company would be offering 305 Mbps service. There's only one catch: the high speeds are only available in markets where the cable giant is going head-to-head with Verizon's FiOS service. It seems that competition really does improve service quality when it comes to ISPs."

35 of 209 comments (clear)

  1. Yeah, right... by Anonymous Coward · · Score: 5, Insightful

    So you can hit your level cap even faster?

    1. Re:Yeah, right... by Anonymous Coward · · Score: 2, Informative

      Maybe not - "Crucially in markets which are not part of its trial, the company will suspend enforcement of its current 250 GB cap." The test is here.

      Get it while the getting is good. Looks like the buffet is back.

    2. Re:Yeah, right... by 19thNervousBreakdown · · Score: 3, Informative

      With a 250GB cap, you can run out of bandwidth in 1 hour, 49 minutes, and 17 seconds. Even at a terabyte it's less than 8 hours, or about 1% of a billing period.

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    3. Re:Yeah, right... by magarity · · Score: 2, Insightful

      They are hoping anyone who makes enough to afford the $300/mo isn't sitting at home using it often enough to hit the cap.

    4. Re:Yeah, right... by Catbeller · · Score: 4, Interesting

      Subject to their terms of service - and whims. And they will reinstate the caps after the suckers sign on for a few years. Come on, we've seen this so many times now, we know how the heroin trade works. First shot is free, then the price goes up forever after they are the only game(s) in town.

    5. Re:Yeah, right... by cpu6502 · · Score: 3

      Never happy.
      Comcast is offering 300 Mbit/s which is faster than Sweden or Japan's national average (~20 Mbit/s), and yet still you complain. This rollout will put my state Maryland, which is almost exclusively Comcast territory, in the top 10 fastest of all EU or US states.
      And all you can do is complain.
      Personally it makes me happy.

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    6. Re:Yeah, right... by pla · · Score: 2

      And all you can do is complain.

      Yup.

      Yet another rollout of unicorns and rainbows to people living somewhere that Comcast can cheaply and conveniently serve. Woo-hoo.

      Meanwhile, let me know when I can get even lowest-of-the-low tier DSL or cable internet in my area (not urban, but not exactly the middle of nowhere either).

    7. Re:Yeah, right... by bigkahunah · · Score: 5, Insightful

      Write off's only save you whatever you would have paid in taxes on that money. You've still spent the money. It's not like write off's magically pay for themselves. Given the fact that business lines are significantly more expensive and the fact that you can write off a consumer line there's not really a point.

    8. Re:Yeah, right... by dgatwood · · Score: 2

      That's what it sounds like. On the plus side, those folks will be able to hit their cap in two hours, 17 minutes.

      No, wait....

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    9. Re:Yeah, right... by mcgrew · · Score: 2

      Several HD quality multi-season TV shows would do it. Assuming you can find that many worth actually watching, that's the hard part.

      No it isn't. STOS, STNG, STV, Bablyon 5, Big Bang Theory, My Name Is Earl. Those alone in HD are probably a tb.

    10. Re:Yeah, right... by sjames · · Score: 2

      If an 'offer' is made that cannot possibly be used by anyone, it is no offer, it's a gimmick.Blistering fast networking for an hour followed by being disconnected, charged out the wazoo or throttled to dialup speed for the rest of the month is worse than useless. You'd actually be better off with 1/10th the download speed so you would have time to realize you were about to burn a whole month's allotment.

      Broadband providers COULD provide reasonable and worry free service by setting a committed rate per customer and then throttling their connection using a fair sized token bucket and bandwidth sharing. They have resisted doing so because it would then be too easy to see just how full of it their marketing departments are.

  2. And my car gets 60 MPG going downhill by sacdelta · · Score: 4, Insightful

    So you get 305 Mbps during the 15 minutes out of the day when they aren't throttling. What is it the rest of the time? Speeds should have to be reported as average access speed not peak potential.

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    1. Re:And my car gets 60 MPG going downhill by Desler · · Score: 4, Insightful

      Not that I like Comcast but how exactly do you expect Comcast to do that when the average speed is highly dependent on the ever changing network utilization? The only thing they can really guarantee is peak rate and the bare minimum.

    2. Re:And my car gets 60 MPG going downhill by Anonymous Coward · · Score: 2, Insightful

      How do power and water companies do it? They key is to not oversell your product by such a huge margin, but in the BS numbers game that ISPs play, that's simply not an option.

    3. Re:And my car gets 60 MPG going downhill by Anonymous Coward · · Score: 3, Insightful

      Is is just me, or are we all a little sick of people saying "Because ..." and then adding adding a stupid statement that they don't believe, thinking this actually supports or even proves an unstated position which they're too cool to actually articulate. This is lazy internet hipster sophistry, and it's been done to death, people. At least back in 1999 it was amusing, but it's never been rhetorically useful. If you have a point, state it. If think you actually have a proof by contradiction, then lose the irony and show your work! Jesus Effing Christmas, people...

    4. Re:And my car gets 60 MPG going downhill by Catbeller · · Score: 4, Insightful

      Or you can spend money on water pipes instead of football stadiums or CEO stock options and pay. There is no "shortage" of power, water, or internet capacity. There is simply an incentive not to build or maintain infrastructure, because when scarcity occurs, you can raise prices. Scare = expensive. Come on Enron was ten years ago, you all still remember. They throttled power and raised prices to make lots and lots and LOTS of money. It was a scam. There was enough power.

      And in rare cases, such as a small town in the middle of nowhere, or an area in a drought, there really isn't enough water. Too many people, unsustainable landscape. Those people should move. Canada is full of water. The world's population lives next to free water. Go where the water is. Droughts will increase in severity, and we aren't going to see the end of those.

      But internet? The cost of the "pipes" and "water" is tiny, and shrinking constantly. There is no incentive to build past an optimum scarcity/profit intersection. They want to raise prices. And we, being free market fundamentalists, believe their lies. Hell, THEY believe their own lies.

    5. Re:And my car gets 60 MPG going downhill by brainzach · · Score: 4, Informative
    6. Re:And my car gets 60 MPG going downhill by Catbeller · · Score: 2, Insightful

      Yes. After a few years, they were as reliable as they are now. They were not operated by financialists trying to game the system by pretending they had to short your water supply because, well, just because gobbledygook yak yak yak. They built the damned pipes and people got enough water. Same with power.

      They did what they did because they were regulated monopolies that were required to plough profits back into their infrastructure instead of being free to drain those profits into outside ventures and their managers' pockets. It is a fact, QED, an open in-your-face fact, that regulated monopolies work, and worked well for over a century. What has changed is the worldwide adoption of free market fundamentalism and the idea that markets provide optimum price. They do not, because business people, unlike electrons or game sprites, are aware of the system they play in and cheat like motherfuckers.

    7. Re:And my car gets 60 MPG going downhill by bws111 · · Score: 2

      The water and power companies don't need to throttle users because the users throttle their own usage. Why do they do that? Because they PAY by usage, not flat rate. Until it is common for power and water companies to provide flat-rate service you can't compare ISPs to them.

      Also, it is wrong to think of things like water as 'max speed' all the time, because it just isn't true. If, for instance, you have an automatic lawn irrigation system you may find that some days your coverage is correct, other days you are way undercovered, and other days you have overcoverage, depending on whether or not your neighbors are also running their sprinklers at the same time.

  3. One step further by Sarten-X · · Score: 5, Insightful

    Competition not only improves quality, but it's the only reason this is being deployed at all. Providers' repeated claims that they should be allowed to merge because they'd innovate anyway is now demonstrated yet again to be utter bullshit.

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    1. Re:One step further by Sarten-X · · Score: 3, Insightful

      Nonsense. Comcast will happily point out that there's a handful of dial-up ISPs you can use if you get an acoustic coupler for your AT&T cell phone, so they're not a monopoly at all...

      --
      You do not have a moral or legal right to do absolutely anything you want.
    2. Re:One step further by Kjella · · Score: 4, Insightful

      As long as they actually compete in the same space, delivering to the same customers. If you just slice up a big monopoly you only get a bunch of mini-monopolies, it really doesn't make much of a difference. My impression is that with exclusivity agreements most people in the US live in some form of mini-monopoly or mini-duopoly even if they're with a small ISP..

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  4. so WTF do you need this for? by alen · · Score: 3, Interesting

    i'm at 10-15 now and going down to 5 once i cancel cable and go a la carte cable internet. 3-5 megabits is enough to stream netflix and amazon.

    a lot cheaper to let steam update at night than to pay for super fast internet too

    1. Re:so WTF do you need this for? by captainstormy · · Score: 3, Interesting

      i'm at 10-15 now and going down to 5 once i cancel cable and go a la carte cable internet. 3-5 megabits is enough to stream netflix and amazon.

      a lot cheaper to let steam update at night than to pay for super fast internet too

      It depends on what you do with your home internet. If all you do is some Netflix streaming and web surfing then 3-5 down is plenty and your upload speed really won't matter. I work from home myself so I typically get the fastest internet speed I can. I don't need super fast internet all the time, but when I'm moving a lot of data between my home office and the main office I can see the difference and it affects my working day. More-so with upload speed than download speed. I've currently got a 50/5 package and it's great. I don't really need the crazy high download speeds, but I do notice the increase in upload speed.

  5. Of course by nine-times · · Score: 3, Insightful

    I don't think anyone doubted that competition between ISPs improves service. The question is more about whether there is *enough* competition, or even whether there could ever be enough.

    Right now, in most places, there's a duopoly if you're lucky. Where I live, in NYC, I have no real choice. It's basically Time Warner Cable or dial-up. In order to have a robust market, I'd say you need at least 5 real ISPs going head-to-head, but you would never be able to get 5 different companies to lay down 5 different and independent infrastructures in my neighborhood.

    So it makes sense that Comcast isn't even bothering to roll this out except where they're competing with FIOS. So, absent competition, what do we do?

  6. While giving other markets the shaft by sa666_666 · · Score: 5, Insightful

    Of course this is only available where it absolutely needs to be; where they're being hammered from competition. Meanwhile, other markets are left to be price-gouged as long as possible. This only proves that they have the ability to upgrade the network, they just won't until they're dragged kicking and screaming. Of course many businesses have that attitude, but it isn't often so obviously apparent as in this case.

    1. Re:While giving other markets the shaft by FrankieBaby1986 · · Score: 2

      Maybe they can get rid of all the non-hd channels and sell SD boxes that simply down-convert? That would certainly free up some wasted bandwidth!

      They could also just admit that TV = HD now, and stop charging extra for the privilege to use your now 10 year old tv! I mean, really, how long has HD been around?

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    2. Re:While giving other markets the shaft by Cerium · · Score: 2

      So you think it's perfectly reasonable to be charged $70/mo for what CenturyLink is calling 1.5mbit DSL (speed tests show closer to 756k)? I'm sure my parents would love something cheaper, but the only other options are dial-up for $20-30/mo, or satellite w/dial-up uplink for roughly the same price as they pay for almost-broadband.

      If that's not price gouging...

      (Oh, another fun fact regarding their situation: CenturyLink currently has no plans to upgrade the area, as per their local coordinator in charge of network rollouts.)

  7. Of course... by AngryDeuce · · Score: 5, Interesting

    Amazing what a little competition can do. It was never about them being unable to bring people these speeds, or it being cost prohibitive...they just don't want to spend the fucking money until they're losing more customers than they're signing up in a given quarter. I've had techs from my ISP, Charter Communications, basically tell me that my local node is way oversaturated due to this being a very densely populated area, and that the main hardware is complete crap, but that corporate isn't going to upgrade until the amount they're spending on service calls exceeds the cost of upgrading the node. You know it's fucked up when the company's own fucking techs are exasperated enough to start telling customers shit like that...

  8. Fastest to the finish line by Catbeller · · Score: 2

    So we can reach our bandwidth cap in, what, five minutes? Unless it is a Genuine Comcast Internet Content, of course - bandwidth doesn't seem to matter then.

    Fastest to the finish line is useless when the finish line is five feet away from the starting line.

    Munis should build the infrastructure and operate as non-profits. Shut the telecoms and cable conglomerates down - they are bringing the internet age to a grinding crawl. Internet isn't cable, and it should't be operated for a profit any more than the street system.

    1. Re:Fastest to the finish line by Anubis+IV · · Score: 4, Funny

      Viola competition.

      If there's one thing this country needs to put ISPs in check, it's more viola competitions. You could probably clog the tubes with all of that music. That'll show 'em.

    2. Re:Fastest to the finish line by ewieling · · Score: 5, Insightful

      Because people don't want 5 different ISPs with 5 different lines going down their street. Local infrastructure for telecom, cable, water, electricity, gas, etc is a "natural monopoly". I don't care if the government or a private company owns/manages the wires in the ground, but the one company I do NOT want managing the wires in the ground is my ISP. I want a company with no incentive whatsoever to give preferential treatment to one ISP over another.

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  9. Marginal Returns by organgtool · · Score: 3, Insightful

    At this point, I feel that internet speed is more than fast enough for most of my purposes. My FIOS subscription was just upgraded from 15 Mbps to 75 Mbps without any additional cost, but I would have preferred to stay at 15 Mbps at a reduced price. Unfortunately, the sales person claims that they only offer speed upgrades for the same price, but there is no option for paying less. For those that want the extra speed, I think it's great that options like this are available (at least in limited markets), but for those who don't need the speed it would be nice to have a more reasonably priced option. It's funny how telecommunications seems to be the one sector where improvements in technology never result in cheaper prices. I guess that's what happens when companies are granted local monopolies.

  10. Meanwhile... in Kansas by AaronMK · · Score: 2

    Google launches its fiber service, $70 for bi-directional 1Gbps.

  11. Drooled? by roc97007 · · Score: 3, Interesting

    What legal purpose would 300 Mbps to the household serve for most people? I am a FIOS customer, but I have it provisioned at the minimum bandwidth for cost reasons. Nevertheless, I can work from home, my wife and kid can do Netflix (two different tvs) all at the same time, and I can torrent the latest version of CentOS in less time than it takes to hunt up a disc to burn it to. These monstrous bandwidths are, for an overwhelming percentage of the population (or even an overwhelming percentage of geeks) only for bragging rights. Not to actually use. It's just a faster way to slam up against Comcast throttling.

    I was a charter customer of FIOS. What it buys me is (1) investing in a higher tech medium which I still believe is the wave of the future (fiber to the home) and (2) (this is important) I don't have to deal with Comcast customer support.

    And... I have to add (3) it's fun to watch the Comcast monthly door-to-door salesperson go all wonky when we tell them we're sticking with FIOS. Although, I haven't seen him since I reported him for yelling at my wife the last time.

    Ahh, Comcast. If any company deserved to by purchased and dismantled, it would be you.

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