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Microsoft Unveils Outlook.com, Hotmail's Successor

New submitter faraway writes "Microsoft has just unveiled Outlook.com, the planned successor to Hotmail.com. It includes a lot of what you'd expect from email today, including storage (images, data), a calendar, integration with other Microsoft tools, and of course a clean UI. According to ZDNet, 'Outlook.com is integrated with Windows and Office, and can pull in Twitter, Facebook, Gmail and LinkedIn contacts. The new mail client has the Metro look and feel. And it is providing users with more granular control over which ads they see and where they see them.'"

37 of 368 comments (clear)

  1. Re:Fantastic first impressions by LordLimecat · · Score: 5, Insightful

    Obvious shill is obvious. Why dont you and faraway do us a favor and remove yourselves from the site?

    Is slashdot's reputation really that low that companies dont think we'll see through such a blatant attempt?

  2. Ads? by Animats · · Score: 4, Insightful

    The new mail client has the Metro look and feel. And it is providing users with more granular control over which ads they see and where they see them.'"

    Ads? What do ads have to do with email?

    1. Re:Ads? by ceoyoyo · · Score: 3, Informative

      By reading personal email at work I mean I can access my mail via the web instead of having my personal desktop computer with me.

      I have an e-mail client that checks my personal e-mail on my work desktop.

      Smartphone doens't help since now I have mail differences between the smartphone and my computer.

      I check my mail on my notebook, work desktop, iPad and iPhone. They all stay nicely in sync.

      Ssh doesn't work if my home computer is shut off, does not have a fixed IP address, etc.

      Leave it turned on and use dynamic DNS. Better yet, ssh into your mail provider's server.

      POP is the only thing my ISP allows

      Oh. THAT's your real problem - it all goes back to your ISP using broken e-mail. I admit, I haven't used ISP email in more than a decade. You can get an IMAP account for cheap from lots of places. For less than $10/month I've got a couple gigs of web space, IMAP e-mail, ssh access to the server and a domain name (and thus an e-mail address that won't change as long as I can afford it). Apple will give you one for free, although it's possible they're reading your e-mail. Google will give you one for free, but they're definitely reading your e-mail. Another option, and the ultimate for the paranoid, is to get dynamic DNS on your home computer and roll your own.

      Although, by leaving messages on the server you can do reasonably well even with POP on a decent smartphone.

    2. Re:Ads? by hairyfeet · · Score: 3, Interesting

      Thanks, because this lets me go off on another rant that has been bugging me for awhile which is WE ARE NOT FREELOADERS!!! Why? because they fricking started it, that's why!

      For years i didn't give enough of a shit about ads one way or another to care, hell i even sometimes bought something thanks to an ad, like Tiger having a deal on a new GPU or Amazon having some game or movie I wanted...but that ALL changed when ads became "Punch the clown and win an iPhone LOL!" flashy loud obnoxious horseshit!

      I will happily whitelist ANY site that wants to show me ads, as long as they meet the following conditions...1.-NO DAMNED FLASH ADS! 2.-No blinking epileptic crap getting in my face! 3.-No music or audio blasting my fucking ears off! 4.-Finally no splitting what could have been a simple single page article into 40 damned sections just to slam me with yet MOAR ads!

      Do this and I will be happy to see your ads, hell i'll even fill out the occasional survey just so you can make the ads be more towards stuff I might actually buy, but until the STFU and quit whining about how we won't see your ads because YOU started the bullshit! YOU allowed ads from any third party, thus making infected ads a malware vector, YOU let them spam your site with loud as hell flash ads that are as obnoxious as a fart in the face, YOU are the ones that ruining your content by allowing every ads to be a blinking flashing whorehouse!

      So don't bitch about me not putting up with your horseshit when you make your site about as enjoyable as being repeatedly bitchslapped by a clown on speed because it was YOU website owners that let the ad companies make ads into one of the most irritating fucking things on the web!

      --
      ACs don't waste your time replying, your posts are never seen by me.
  3. Outlook.com is MS's latest Ad platform! by dehole · · Score: 5, Interesting

    I notice that MS is using the success they've had with advertising on XBOX to transform their other projects into similiar Ad platforms. That is why the Metro interface looks like the XBox dashboard, so that it will be easier to slip advertisements in it. Outlook.com will be no different.

  4. no thanks by Anonymous Coward · · Score: 5, Insightful

    And it is providing users with more granular control over which ads they see and where they see them.'"

    My local mail app doesn't show me ANY ads, it doesn't expose the contents of my email to data miners, it lets me instantly search email and compose new mail even if the network goes down, it doesn't lock me into proprietary solutions, and as a mail packrat it's let me take my mail collection with me as I move from system to system since 1984.

  5. Re:Fantastic first impressions by CastrTroy · · Score: 3, Insightful

    One thing always lacking in Outlook was search. It was there, but it was slow, and could never seem to find stuff I was looking for. I don't know if things are better in recent years with Outlook's search capabilities, but basic stuff I read around the web says it hasn't don't miss folders in Gmail because I can just search for it. And if I really want to file something in a specific place, I can use tags. I see a lot of people stumble around for a long time trying to find things in outlook, clicking through 20 different folders. On my desktop I use Thunderbird, which has really good search capabilities. Now I just have to get people to type relevant stuff in the message, so I can actually search for it. The biggest problem with search for stuff (or filtering for sorting into folders if you insist on folders) is that people don't put any useful information in the email. They'll just send a message with a subject that says "look at this" and attach a jpeg with a screenshot. Makes the email impossible to find 2 days later.

    --

    Anthropic principle: We see the universe the way it is because if it were different we would not be here to see it.
  6. No clippy by Celexi · · Score: 5, Funny

    No clippy, no thanks.

  7. Comment removed by account_deleted · · Score: 4, Funny

    Comment removed based on user account deletion

  8. Re:Fantastic first impressions by VGPowerlord · · Score: 5, Insightful

    You mean to tell me that this account with no other posts, who has nothing bad to say about using an as-yet-unreleased product, lies about the competitors features, and also implies that the aforementioned competitors url (email with the first letter changed) is hard to remember is a shill?

    I never would have guessed!

    --
    GLaDOS for President 2016! "Well here we are again. It's always such a pleasure." -- GLaDOS, 2011
  9. Another Outlook? by The+Moof · · Score: 4, Informative

    Great. I didn't have enough problem trying to explain the difference between Outlook and Outlook Express to people. Now I need to also include Outlook.com in the "Yes, they're from Microsoft and named the same, but no they're not the same" conversation.

    To the person who will inevitably point out that OE is discontinued, it's still on enough workstations out there that I still receive "Why won't my OFT work in 'Outlook'" support calls.

  10. Better spam filtering? by Rik+Sweeney · · Score: 3, Interesting

    Hotmail's spam filtering is without a doubt the worst on the web. Obvious spam ends up in my Inbox, and legitimate mail ends up in the spam.

    What's worse though is when it gets fooled into thinking that the email is part of a mailing list I've subscribed to and displays all the images automatically, making the spammer aware that my email address is valid.

    1. Re:Better spam filtering? by PCM2 · · Score: 3, Insightful

      Hotmail's spam filtering is without a doubt the worst on the web. Obvious spam ends up in my Inbox, and legitimate mail ends up in the spam.

      I'm not sure this is much better. I've had access to a preview version of Outlook.com for a couple of weeks now, and I've been forwarding it mail from an account that gets lots of press releases. A few of the really obvious spam emails end up in the junk folder automatically, but so do some of the "legitimate" press releases -- and that's assuming you wouldn't normally classify a press release as spam. 90 percent of the mail I sent it seemed to sail right through.

      What's more, Outlook.com tries to detect context for each of the mails you receive, to give you different types of information linked to the message. One thing it tries to do is differentiate between mail from individuals that's intended specifically for you and mail from mailing lists. Needless to say, next to nothing I sent it wasn't from a mailing list, but it flagged a few messages as being from individuals anyway.

      What it does when it thinks you're seeing a message from one of your friends is it tries to display other information about that person in the box where the ads would go, such as the latest post from their Twitter or Facebook feed. It was pretty amusing to see an email from someone that began, "Dear {{YourName Here}}" and off to the right, Outlook.com was asking me to Friend the sender on Facebook.

      Needless to say, my "usage" of the product so far has been pretty atypical, and maybe by running an email account on it where I don't actually talk to any of my friends and 90 percent of the incoming mail is totally unsolicited breaks the expected usage pattern.

      But still, their vision of how email works doesn't really jibe with mine. Say one of my business contacts sends me an email about a project we're working on. Is this the time to follow their Twitter feed? Probably not. All of that functionality just seems like feature creep, and I suspect it has something to do with marketing partnerships.

      --
      Breakfast served all day!
  11. Obvious strategy. Can they pull it off? by crow · · Score: 4, Insightful

    This is something Microsoft should have undertaken immediately after acquiring Hotmail. Microsoft has a strong brand with Outlook, and it makes total sense to be using that brand for their webmail offering.

    Doing it at this time also makes sense. They're making a big push for a new user interface ("metro"), and this is one more place where they can integrate that interface, making it consistent across their offerings.

    Of course, the devil is in the details. If they do it wrong, it will weaken their Outlook brand and push existing customers towards competitors. On the other hand, they're getting a ton of free publicity, so they have a chance to capitalize on the moment and steal market share.

    Unfortunately for Microsoft, they don't have a good history of execution on things like this--most likely the new platform will be horrible, but they'll keep at it, and after a few generations, it will be a decent competitor, but that's three to five years out.

  12. Re:Fantastic first impressions by BiggerBadderBen · · Score: 5, Insightful

    Seriously, cut this shit out. Every time an article with anything to do with Microsoft comes out, first post is from a new user and is full of praise. Nobody's buying it, so kindly cash your cheque from Redmond and fuck off

  13. Re:Fantastic first impressions by Anonymous Coward · · Score: 3, Interesting

    You assume it was Redmond with the post, it could very well be a competitor reverse astroturfing.

    Microsoft doesn't give two shits about slashdot, nor does any other tech company.

  14. Re:Fantastic first impressions by GoNINzo · · Score: 3, Insightful

    You would have more influence if you actually had any history, anywhere. But you don't.

    Why would I want to customize my advertisements, I like them unobtrusive. I doubt I could turn them off.
    With tagging, who needs folders.
    I doubt it will be faster than gmail, what with the extra javascript required for metro.
    And who has trouble remembering their email address domain? Seriously?
    And why would I want integration for my email.
    And of course it's your honest opinion, you were most likely paid for this.

    Seriously, just get out.

    --
    Gonzo Granzeau
    "Nothing the god of biomechanics wouldn't let you into heaven for.." -Roy Batty
  15. Consult the Magic 8 Ball by tompaulco · · Score: 5, Funny

    The Magic 8 Ball says "Outlook not so good"

    --
    If you are not allowed to question your government then the government has answered your question.
  16. IMAP/Exchange support? by nine-times · · Score: 3

    I can't find any mention of it, but does it include either IMAP or Exchange support? One of my complaints about Hotmail is that they still haven't provided any accessibility from software clients except through POP, and POP isn't really appropriate anymore for personal email addresses.

    Really, IMO, they should be using the same connectors as Exchange so you can access the calendar and address book from software clients. It's not as though they're unfamiliar with the technology. I suppose they don't want to make a decent free email service, though, since it would cannibalize their more expensive services. I guess I'll just stick with Gmail.

  17. Re:Fantastic first impressions by mcgrew · · Score: 4, Insightful

    I quickly looked over the new Outlook.com service and I must say I'm quite impressed.

    I just looked in the litter box today, and I must say, I'm quite impressed.

    Everything is clear

    That would be a first for MS! We have Outlook at work (the dedicated email program) and it's the worst email client I've ever used. You have to log into the webmail component to change your email password, the password criteria are different than the mainframe and network password criteria, there are limits to mailbox and message sizes (we never had that BS with Novell's client), and they just, as Microsoft always does, completely changed the webmail interface; they moved "change password" from "Options" to the uper right hand corner, with white on yellow text. What kind of moron designs that sort of idiocy?

    it works fast and the UI looks great.

    I simply don't believe you. Sometimes it takes hours for an email to get to me from down the damned hall, we never had that problem with Novell and I never saw that problem with any other email system, either.

    By the way, which division of Microsoft do you work for? Marketing? Because since they switched to Outlook, I hear nothing but complaints at work.

    Outlook.com is also an great domain name and easy to remember.

    What is so easy to remember about "outlook" unless you've been using outlook and outlook express for years? Hotmail at least had the name "mail" in in. This change from hotmail to outlook seems utterly retarded to me.

    I can't but recommend you to try it!

    No fucking way.

  18. Re:Good names available by SJHillman · · Score: 5, Funny

    I got a.grim@outlook.com so everyone will know what an optimist I am

  19. Re:Where's the logout link? by Spy+Handler · · Score: 5, Insightful

    They have idiots at Google too, that took a good, functional UI and revamped it with a nonsensical one.

    For instance: in the old Gmail, you had clearly labeled HTML buttons that said "Delete" "Compose" "Archive", etc. It was easy to find.

    In the new UI, somebody decided that little tiny dark icons with no text description were cool. Now the Delete button is replaced by a tiny black icon that represents a trash can. Archive button is replaced by another tiny black icon which looks similar to the other little black icons. So basically, what used to be a two-step operation (move your mouse cursor to Delete button, click) is now a four or five-step operation. (move cursor over little black icon and hover, wait for the onHover title to see if it's the one you want, go on to the next little icon and hover, read title, then click if it's the right one).

  20. Re:Obvious strategy. Can they pull it off? by SJHillman · · Score: 3

    Hotmail had 8.5 million users when MS acquired... not bad for 1997. At the time, Hotmail may have been a stronger name than Outlook. At any rate, Outlook has generally been aimed at business users while Hotmail has been aimed at home users. But I agree that they still should have done this at least 10 years ago.

  21. Re:Good names available by PCM2 · · Score: 4, Informative

    One thing worth noting about this whole Outlook.com land grab: The accounts you are signing up for are not email accounts, they are "Microsoft accounts." They are keyed to Microsoft's whole package of cloudy services, so when you login to Outlook.com, you're also logging into SkyDrive, Messenger, and whatever else gets provisioned for you. If it worries you how Google seems to follow you all around the web once you're logged in, well, this is the start of Microsoft doing it.

    --
    Breakfast served all day!
  22. Re:Fantastic first impressions by Anonymous Coward · · Score: 3, Interesting

    I work for one of the world's largest software vendors (not MS), and I know our PR/PM/Marketing folks do indeed care about Slashdot. They don't lose a great deal of sleep over it, true, but they are interested in what's said here about our products.

    (And no, I don't work for any of those divisions--I'm in development/support.)

  23. No IMAP/SMTP by execthis · · Score: 5, Informative

    Hello no IMAP/SMTP support goodbye

  24. Re:Fantastic first impressions by Missing.Matter · · Score: 3, Insightful

    With tagging, who needs folders.

    Not everyone is down on the semantic labeling concept. Some people like plain old folders. For example my girlfriend switched back instantly from the new Gmail to the old one for that very reason. Now she's stuck with the new Gmail and hates it. Both are available depending on your preference in Outlook.

    And who has trouble remembering their email address domain? Seriously?

    Obviously he meant easy to remember for other people, not easy to remember for yourself.

    And why would I want integration for my email.

    I have all of my facebook contacts and their emails instantly available in my contacts list. If I want to email a friend, instead of hopping on facebook to find their email, it's right there. Very convenient.

  25. Re:Where's the logout link? by ZipK · · Score: 5, Informative

    In the new UI, somebody decided that little tiny dark icons with no text description were cool.

    Gear -> Settings -> Button Labels -> Text

  26. Microsoft Mess by rodrigoandrade · · Score: 4, Interesting

    myname@passport.com
    myname@hotmail.com
    myname@live.com
    myname@outlook.com

    I now have 4 Microsoft e-mail/IM IDs that basically do the same thing but don't talk to each other unless I manually merge them, which doesn't always work.

    Thanks a lot Gates and Ballmer... and then you wonder why Page and Brin ate your lunch.

    1. Re:Microsoft Mess by Osty · · Score: 3, Informative

      1 account/password gets me e-mail, Youtube, Picasa, Docs, IM, news, etc

      To be fair, you're really kinda doing it wrong. A single "Microsoft Account" (that literally be any email account like -- mine's my gmail address) gets you access to all of Microsoft's properties -- Xbox, Zune, all the Live properties like Messenger, Bing and Bing Rewards, Skydrive, Office Online, etc. Mail through hotmail.com or live.com or outlook.com is all the same (well, I don't think hotmail.com has upgraded yet, but the others are the same -- in fact for me, outlook.com just redirects to a mail.live.com domain). You have the option to get a different address, for example if you're allergic to @hotmail.com and want to have @live.com or @outlook.com instead, but you don't have to. If you decide you do want multiples, you can create aliases (my @outlook.com address is an alias on my @gmail.com Microsoft Account). If you don't want to do aliases, you can easily change your Microsoft Account name (email address) whenever you like (have foo@hotmail.com and want it to be bar@live.com? Change it on your current account, don't just create a new account). The only difference between this and Google is that Google doesn't really give you a choice of other names. And at least with Microsoft accounts you can link them if you want. You can't link multiple gmail accounts.

      With Microsoft, my IM contacts were on the Passport account, my Windows Mobile phone is on my Live account, etc.

      That's your own fault for creating a new account every time you do something (I bet you have yet another account for Xbox, eh?). You know that part where is says "Login to your account or create a new account"? Yeah, you can log into your account there. You don't have to create a new account.

  27. Re:Fantastic first impressions by flappinbooger · · Score: 4, Interesting

    And of course it's your honest opinion, you were most likely paid for this.

    Seriously, just get out.

    How far we have come where the marketing campaign for a new product of this scale involves paying someone a living wage to "go out to websites like slashdot and pretend to be a real person who is excited about this new project."

    Good grief. FacePalm.

    There are shills everywhere though... http://plasticmacca.blogspot.com/2012/04/confessions-of-ex-internet-shill.html

    A google search will reveal many others. This is big business??!??!? I wonder if I could be a paid shill... it would have to be for something I actually liked though. Meh.

    --
    Flappinbooger isn't my real name
  28. Re:Fantastic first impressions by unk98 · · Score: 3

    I use the Instant Search functionality for Outlook (uses "Windows Search" I believe). It completely indexes your email and attachments and I find email from several years back in only a few seconds. You can even search for tags with "categories:junk" or for specific things like "from:joe hasattachment:yes sent:2010". I believe that has been there since Outlook 2003, definitely with 2007.

  29. Re:Fantastic first impressions by Missing.Matter · · Score: 3, Interesting

    Thanks for the sarcasm, snark, and general condescension which eclipse an otherwise valid point. You're a real asset to the Internet.

  30. The trillion tiny little fuck-ups.... by blind+biker · · Score: 3, Informative

    The trillion tiny little fuck-ups by Microsoft are fully evident in this new service: I am not allowed to enter my mobile phone number because apparently "it is not suitable in my region". Right.

    And I got immediately an alert that someone tried to use my account without authorization so I have to immediately change my password.

    Some other localization issues and forcing me to use a language I don't want to use... oh well, thanks for reminding me of what piece of crap Microsoft products are (still).

    --
    "The agriculture ministry is not in charge of Gundam" - Japanese ministry official.
  31. Why the maximum password length? by Hero+Zzyzzx · · Score: 4, Informative

    You are required to pick a password of 16 characters or less - why? I blogged about maximum password length restrictions before, and I would like to hear a compelling reason why this is needed. Otherwise, I can only assume they are storing them in plaintext.

  32. Re:Where's the logout link? by tooyoung · · Score: 5, Insightful

    Gear -> Settings -> Button Labels -> Text

    So, if you think the GUI is hard to figure out, just go to a setting buried three levels deep behind a menu represented by an icon lacking text to fix it!

  33. Re:Where's the logout link? by hairyfeet · · Score: 3, Insightful

    You see that's the thing Mrs AC, we shouldn't HAVE to go digging just for a decent DEFAULT, we should ONLY have to go digging if we want something a little off the beaten track.

    Ya know I'm really fucking sick of those that think "obtuse and fiddly" should be badges of honor, that anything more than a blinking cursor on a black screen is somehow "dumbing down". Computers shouldn't be the new fricking priesthood, okay? They should have sensible defaults but then GTFO of the way of the ones that want MORE than what the sensible default gives.

    Its sad that we USED to know this, KDE 3, Gnome 2, Win2K, they gave good basic controls but got out of your way and let you get into the guts if you needed or wanted more. Now its either iPhone or blinking cursor, no damned middle ground and frankly it sucks serious ass.

    --
    ACs don't waste your time replying, your posts are never seen by me.