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Major Backlash Looms For Apple's New Maps App

Hugh Pickens writes "Michael DeGusta writes that Apple's new Maps app is the very first item on their list of major new features in iOS 6, but for many iPhone and iPad users around the world Apple's new maps are going to be a major disappointment as the Transit function will be lost in 51 countries, the Traffic function will be lost in 24 countries, and the Street View function will be lost in 41 countries. 'In total, 63 countries with a combined population of 4.5 billion people will be without one or more of these features they previously had in iOS,' writes DeGusta. 'Apple is risking upsetting 65% of the world's population, seemingly without much greater purpose than speeding the removal of their rival Google from iOS. Few consumers care about such battles though, nor should they have to.' The biggest losers will be Brazil, India, Taiwan, and Thailand (population: 1.5 billion) which overnight will go from being countries with every maps feature (transit, traffic, and street view) to countries with none of those features, nor any of the new features, flyover and turn-by-turn directions. Apple's maps are clearly behind in some key areas, but they will presumably continue to improve over time. Google has committed to making their maps available everywhere, so it seems likely Google will release their own iOS maps app soon, as they did with YouTube, which has similarly been removed from iOS 6." But what percentage of people who actually buy iPhones lost these features?

34 of 466 comments (clear)

  1. And they'll still buy the next iPhone by danomac · · Score: 5, Insightful

    Most of their customers will grumble about it, and guess what? They'll still buy the next iPhone. Apple's marketing really helps them here.

    1. Re:And they'll still buy the next iPhone by rwa2 · · Score: 4, Insightful

      OTOH, Google Maps on the Blackberry was the one killer app that made me go Android as opposed to, say, a Nokia N800. It's probably the one thing that has had the most profound impact on my life and travels... now I rarely / barely plan anymore... I just pop out the map and let it tell me where to go to explore.

      Though I'm a bit pissed that Google replaced Yelp ratings with Zagat. Zagat puts way too much emphasis on decor over food quality. Maybe they're a bit more consistent, but I was more interested in what the locals thought. If a small town on the outskirts of a national forest I was exploring on the backroads really thought their Burger King was the best place to eat, then I'd know to push on.

    2. Re:And they'll still buy the next iPhone by Karlt1 · · Score: 4, Insightful

      It's strange that after a decade, if the only thing that Apple had going for it was marketing, that no one else has figured out how to market a product......

    3. Re:And they'll still buy the next iPhone by Anonymous Coward · · Score: 5, Funny

      Yeah, right. Because I have so many lag issues on my iPhone 4 I must need a faster processor. Right right right.

      A better processor only matters when you have problems with the existing one. I've never heard anyone complain about this. It amazes me that Slashdotters still don't understand the concept of Good Enough engineering. But keep draining your big batteries on processors that are over powered for what you do with them. A great feature, to be sure.

      Did you hear me? 18% thinner. EIGHTEEN. PERCENT. THINNER. That's like, take your old phone, and slice it so that you only kept 82% of it, and bam there is your new phone! Do you have any idea how hard we had to work to make that possible? Like its some sort of crash diet, poof you lose 27 pounds, and you are now 18% thinner? No! It was hard! We had to make new little metal ringy things, and we had to come up with thinner glass, and we had to smash the battery until it was more like a liItOhNum battery. And you are ungrateful! You are probably not one of our customers anyway.

      Sincerely,
      Jonathan Ives

    4. Re:And they'll still buy the next iPhone by afidel · · Score: 4, Informative

      Except the new Zagat rating's aren't just the official Zagat ratings, they're a weighted blend of Zagat, Google Local, and web ratings including Yelp and Urban Spoon. From what I've seen in my local market they tend to be quite accurate.

      --
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    5. Re:And they'll still buy the next iPhone by macs4all · · Score: 5, Informative

      they will be able to still get google maps on the iphone as well...?

      Want to use Google Maps on iOS 6? Here's how hard it is:

      1. Launch Safari (or the iOS browser of your choice)

      2. In the Address Bar, type maps.google.com

      3. There is no Step 3.

      BTW, what launches is actually more useful than the Google Maps "App", IMHO. Oh, and speaking of which, their "App" is also available.

      So, in the long run, nothing is changing, and, if anything, iOS customers will have more choices, not less.

    6. Re:And they'll still buy the next iPhone by TheRaven64 · · Score: 5, Insightful

      They don't just have marketing. They also have products that suck marginally less than their competitors. They also make different bad UI decisions, so once you're used to one usability disaster, moving to the competitor's usability disaster is even harder.

      --
      I am TheRaven on Soylent News
    7. Re:And they'll still buy the next iPhone by curunir · · Score: 4, Insightful

      As an iOS user, I'm actually happy with the iOS 6 situation. The Google maps on iOS lags behind the version in Android because it's part of the core OS and only gets updated during OS upgrades. As a third-party app, Google will be free to update Maps more often.

      The only way that the new development becomes a negative is if either Apple pulls App Store shenanigans with Google's Maps app or if Google doesn't put in the effort to keep the app current. Otherwise, this is a huge win for iOS users...we get an app that sits idle most of the time but has the cool flyover feature and we get a more current version of Google Maps.

      --
      "Don't blame me, I voted for Kodos!"
    8. Re:And they'll still buy the next iPhone by tooyoung · · Score: 4, Insightful

      Also odd that people would repeatedly buy products for a decade that lack what they want, and that is all accomplished through the magic of marketing. Maybe this perception is actually wrong and people evaluate whether they like a product and make repeat purchases based on that decision. Maybe perception of a product is different from a hardware spec and a feature list.

    9. Re:And they'll still buy the next iPhone by camperdave · · Score: 4, Funny

      Do you have any idea how hard we had to work to make that possible?

      About two seconds in an industrial press?

      --
      When our name is on the back of your car, we're behind you all the way!
    10. Re:And they'll still buy the next iPhone by mark-t · · Score: 4, Interesting

      Ironically, however, the version of Google maps as accessed via Safari on the iPhone, does not seem to have any facility for showing Street View.

    11. Re:And they'll still buy the next iPhone by Goth+Biker+Babe · · Score: 4, Insightful

      What I find incredible is the arrogance of commenters like this who think they're the only ones immune and who have seen the light.

      I don't give a shit about marketing. I trust marketing people as much as the next liar. I went around, tried devices, and bought an iPhone because I liked what it did. Just that. I recently bought a Google Galaxy Nexus as a new phone. Its was a waste of money. Not because its bad. Just because I don't get on with it and prefer my iPhone. BTW I bought both of them out of contract and they cost the same.

      I'm not buying an iPhone 5 because the 4 does everything I need it to do. I wont be buying another Android phone because they don't work how I like and the 4 does everything I need it to use.

      One day the hardware will fail and I'll have to make a decision. When that day comes I'll go and assessed the hardware again. There are people who will buy stuff just because its Apple just as there are people who wont buy stuff just because its Apple. But there are also a lot of intelligent individuals who have compared, contrasted and bought Apple because the like them. Oh and different people have different priorities and they may not be the same as yours so don't judge them based on your requirements.

  2. Voluntary upsetment by drunkle+j · · Score: 5, Insightful

    Umm, doesn't this only affect those who voluntarily upgrade to iOS6 or the iPhone5? It surely is annoying, but at least they're not pulling a sony (e.g. upgrade-to-iOS6-or-you-can't-use-apps kind of update).

    1. Re:Voluntary upsetment by ZorinLynx · · Score: 4, Informative

      Yep, the upgrade isn't mandatory. Also, the Google Maps website seems to work fine on iOS 6, so you're not really losing it. However, the website will never perform as well as a native app so hopefully Google will have one for us soon.

  3. Too early for these features. by PeanutButterBreath · · Score: 5, Funny

    I applaud Apple for once again holding the line on features that are simply not ready for prime time. Better to have nothing at all than something that is not invented by Apple.

  4. What is the big problem? by Anonymous Coward · · Score: 4, Funny

    Just download and add Google Maps back. Surely people (even Apple users) can figure out how to do that.

  5. Re:The biggest losers will be Brazil, India, by Anonymous Coward · · Score: 5, Insightful

    5% of India is still what, 50 million people? That's a fair bit of money.

  6. Dammit, Apple by American+AC+in+Paris · · Score: 4, Funny

    This time you'd better live down to the expectations of technology pundits.

    They're getting really tired of you succeeding despite their most dire prognostications.

    Sincerely,
    An obviously brainwashed Apple zealot

    --

    Obliteracy: Words with explosions

  7. Long term? Short-term backlash better for Apple... by Jerslan · · Score: 5, Interesting

    ... than being dependent on their biggest competitor.

    If they had waited until they had *all* the features in *all* countries to roll it out it could mean several more years of Google Maps, which had a severely limited API on the iPhone. The new maps app may be limited, but it's also far more extensible. IIRC they added the ability for an app to register as a data-source for transit or bike paths or walking directions. That's something you couldn't do with the old API. This allows cities and/or transit companies to make their own apps that can account for train/bus schedule a lot more reliably. Maps have turned out to be a critical feature of Mobile OS's. Why wouldn't Apple want to have more direct control over what the Maps in their OS can and can't do?

  8. Maps app? by Hatta · · Score: 5, Funny

    Only a sap would grapple with apple's map app. It's a trap.

    --
    Give me Classic Slashdot or give me death!
  9. Re:Like any of them poor countries can afford Appl by somersault · · Score: 4, Informative

    You presumably don't have to upgrade to iOS 6 immediately. Or are they removing Google apps across all versions of iOS?

    If they are going to remove it altogether then do the obvious thing and either crack your iDevice, or buy an Android tablet instead of putting up with that shit.

    --
    which is totally what she said
  10. Re:Like any of them poor countries can afford Appl by Nushio · · Score: 4, Insightful

    On the plus side, between the new iPhone connector and the loss of features like Google Maps, Android's just looking like a nicer alternative. :-)

    --
    Check out Unsealed: Whispers of Wisdom! http://unsealed.k3rnel.net It's an action-RPG about Open Sourcerers.
  11. Re:Obvious troll is obvious by Cinder6 · · Score: 4, Informative

    The article also acts as though every single iOS user took advantage of those features. For myself, I didn't even know that street view was on the thing until I heard some people complaining about its removal. Why? Because it was a feature I never found myself needing, and thus never checked to see if it had. Same with transit and bike routes. For me, iOS6 maps is a straight upgrade, because we *finally* get turn-by-turn navigation, and it works really well (running the GM).

    Even if they were features you used, maps.google.com has you covered. It looks like it has all the features mentioned in the article. And I do not doubt Google will release a maps app, just like they released a Youtube app.

    --
    If you can't convince them, convict them.
  12. Re:Obvious troll is obvious by slim · · Score: 4, Informative

    Apple used to have a contract to build-in Google apps, they don't anymore for whatever reason so they rolled a better solution themselves.

    If by "better" you mean "worse"... Here's some screenshots someone did comparing the Apple map with the Google map for his neighbourhood in London.

  13. Was Google banned from Appstore? by ugen · · Score: 4, Insightful

    Was Google banned from Appstore? If not, their mapping app will be (if not already) available as a free download for all.

    Google stands to lose more in the long run than Apple from this. While I appreciated being able to use public transportation schedules in Bangkok and Hong Kong on my iPhone, that's a small convenience. At the same time having my location, movements and destinations sent to Google in exchange for this convenience is not particularly desirable. I went along with this for the lack of reasonable choice.

    Now that a different mapping solution is available, my location will "only" be sent to Apple and their partners. As long as they don't sell this information to Google (that's what competition is good for) this is one less element of comprehensive profile on me that Google can build.

    As far as features go, I am sure in time Apple's own maps will get public transportation info for other countries.

    BTW, Google public transportation info was off quite a bit (both in US and elsewhere) making it sometimes less than useful. Hope Apple does better. As far as traffic goes, in my experience Google is wrong more often than not (other than generally painting everything yellow-red during rush hour, which is self-evident). They apparently use returned data from mapping apps on mobile devices to gauge traffic conditions (here, another reason they need app on iPhone) I stopped using their traffic information a while ago.

    Disclaimer: I don't *like* any large enterprise or product. I use iPhone because it best fits my requirements for mobile device. I am also a Windows and Mac user, and develop software for Windows, Mac, Linux, FreeBSD and a few other platforms. :) In case any of the "anti apple" crowd pull out their usual fanboy slogans.

  14. iOS6 maps has fantastic feature - third party by SuperKendall · · Score: 4, Informative

    One thing overlooked in the discussion of iOS6 maps, is that they have a fantastic feature not found on other platforms - the ability to locate applications that help you find routes by region, within the map itself.

    What that means is that an application devoted to helping you find your way around a specific city, can register a geofence around that city that applies to that app. When the user is in that city looking up things on the map and wants to find their way to something, they can all up alternate routes and what appears is basically an app store just for that region produced by finding all the apps that have that location inside the geofence they proclaimed.

    This will make it really helpful to find guides and other applications specifically tailored to a place without having to hunt across the whole apps store - and it helps the apps get discovered that might not have been otherwise.

    --
    "There is more worth loving than we have strength to love." - Brian Jay Stanley
  15. Re:Isolation and greed by websitebroke · · Score: 4, Funny

    You must not be a fisherman. There definitely is an appropriate amount of exaggeration, and too much exaggeratoin.

  16. Re:Like any of them poor countries can afford Appl by OffaMyLawn · · Score: 5, Insightful

    I am currently an iPhone user, but never bought into the whole "Apple can do no wrong" aspect of things. It was a functional device that allowed me to do what I wanted with it.

    But I'm not going to buy an iPhone 5 when my upgrade comes around in November. I was honestly considering a Lumia, but not if all I'm going to be given the option of (being on Verizon) some lower end model. If they do pick up the 920, then I may seriously consider giving it a purchase.

    Otherwise, I'll end up with an S3. I'm not married to any particular type of phone (had the original Moto Droid, with no real complaints) but I do tend to dislike when companies do things that just don't seem to make sense from a consumer standpoint. I am aware they don't want Google anything on their phones anymore, for obvious reasons, but I don't like anything done at the cost of experience. Being petty and spiteful really does not serve others well.

  17. Re:Like any of them poor countries can afford Appl by Anonymous Coward · · Score: 5, Insightful

    BULLSHIT!

    There is NOTHING forcing you to upgrade to iOS6 other than getting access to the new features in iOS6.

    You can still connect to iTunes, iCloud, etc.

    For fuck's sake, I know we fucking hate all things Apple, but can we stop spreading bullshit?

  18. Re:Isolation and greed by Anonymous Coward · · Score: 4, Informative

    Google didn't write the maps app that is on iOS5 or earlier, Apple did.

  19. Re:Like any of them poor countries can afford Appl by tysonedwards · · Score: 4, Insightful

    Amazing how Apple can risk upsetting 65% of the world's population when they've only sold products that could be effected by this change to *up to* 4.6% of said world population, with the likely number falling well below that due to repeat sales to the same individuals.

    Let's do the math:
    World Population: 7 Billion
    Number of iOS Devices Sold: 400,000,000

    iPhone 2G Units Sold: 6.1 Million
    iPhone 3G Units Sold: 20.25 Million
    iPod Touch 1st - 3rd Generations Units Sold: 32 Million
    iPad 1St Generation Units Sold: 19.48 Million

    Total iOS Units that will not get the "New Maps": 77.83 Million
    Total Effected iOS Devices: 32,617,000

    Does it suck that their offering is less mature than Google's, of course, however Google has also announced that they will be providing an updated version of their Maps app via Apple's App Store, so if you aren't happy with what the mighty Apple provides, than give it a couple weeks and let someone else fill the void.

    It is just amazing to think that people really think that companies like Apple really have the power to impact the lives of 65% of the world population through changing a back-end web service on a small subset of their devices.

    --
    Thirty four characters live here.
  20. Re:So much for "It Just Works" by Anonymous Coward · · Score: 5, Informative

    Unless you, you know, hit settings, then tick the 'allow apps from unknown sources' option.
    Or install things from amazons store.
    Or the 3 dozen other app stores that you can run on android.
    But aside from that, yeah. Walled garden. Totally the same.

  21. Re:Like any of them poor countries can afford Appl by postbigbang · · Score: 4, Insightful

    Mod parent up, not down.

    If I didn't know better, sometimes I'd believe that 3/4ths of slashdotters were astroturfers fighting the battles of their overlords.

    Will Apple make their clientele suffer the death from a thousand cuts by cutting the quality and openness of their devices? That's for Apple to decide. Apple is by no means a democracy.

    As for Google, you sacrifice most of your personal info to get the juicy maps. Is there a solution where locational privacy and great maps intersect? Not in the "free" model, but perhaps there is in the "open" model.

    --
    ---- Teach Peace. It's Cheaper Than War.
  22. Re:Like any of them poor countries can afford Appl by geekoid · · Score: 4, Informative

    http://source.android.com/
    I'm sorry, you were saying something stupid?

    --
    The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect