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Ask Slashdot: How To Ask College To Change Intro To Computing?

First time accepted submitter taz346 writes "I got a Bachelor's degree 30 years ago, but I recently started back to college to get an Associate's degree. Most of the core courses are already covered by my B.A. but one that I didn't take way back when was Introduction to Computing. I am taking that now but have been very disappointed to find that it is really just Introduction to Microsoft Office 2010. That's actually the name of the (very expensive) textbook. It is mindless, boring and pretty useless for someone who's used PCs for about 20 years. But beyond that, why does it have to be all about MS Office and nothing else? Couldn't they just teach people to create documents, etc., and let them use any office software, like Libre Office? It seems to me that would be more useful; students would learn how to actually create things on their computers, not just follow step-by-step commands from a dumbed-down book about one piece of increasingly expensive software. I know doing it the way they do now is easy for the college, but it's not really teaching students much about what they can do with computers. So when the class is over, I plan to write a letter to the college asking them to change the course as I suggested above. I'm not real hopeful, but what the heck. Do folks out there have any good suggestions as to what might be the most persuasive arguments I can make?"

29 of 337 comments (clear)

  1. When I was in high school by gagol · · Score: 4, Insightful

    We learned Claris Works... get the credits and get over it. Your experience is much more valuable than a cheap course, use it.

    --
    Tomorrow is another day...
    1. Re:When I was in high school by Anonymous Coward · · Score: 5, Insightful

      You say that, but it is increasingly more difficult to even get interviewed without that piece of paper. It doesn't matter what your skills are when your resume is binned without even talking to you.

    2. Re:When I was in high school by gagol · · Score: 4, Informative

      In my experience, I have to disagree. If you got the skills (technical AND interpersonal) you will get ahead no matter what, except maybe (not in my experience) in the big corporation where you are just a number anyway. So it may matters (my experience is somewhat limited and humanity is larger than what I could experience) if you want to be a number...

      --
      Tomorrow is another day...
    3. Re:When I was in high school by AK+Marc · · Score: 3, Informative

      In my experience, I have to disagree with you. I have piles of technical qualifications and skills, and an MBA. The combination gets me much more interest than if I didn't have that piece of paper.

    4. Re:When I was in high school by gagol · · Score: 3, Interesting

      As I said, in MY experience, it did not make much difference I got recruited while in college. Obviously the mileage may vary depending on your field/area/company. That is why slashdot is so great, it attracts people from all over to share their piece of humanity.

      Obviously you have invested a lot in your education and I respect that a lot. If you ever visit Quebec, I hope we can share a beer.

      --
      Tomorrow is another day...
    5. Re:When I was in high school by Anonymous Coward · · Score: 5, Insightful

      When I went back to grad school, I had a similar experience...I knew WAY more than my professor. I discussed the curriculum IN the class, which was in keeping with the type of class it was. We ended up changing 2/3 rds of the course that semester. I got an A, and the rest of the students benefited. Fortunately, the professor was interested in us all learning, not just doing the fastest and easiest job he could. (It was a night time class, all adults.) If it's in front of kids, or if the prof is trying to look good, you might want to speak with him privately, so he doesn't lose face. You can offer an outline of what he might want to add, like LibreOffice, or whatever. Be sure to also suggest materials he could use as text, or links to the program and information. If nothing else, it would be useful for the other students. If he decides against it, THEN write your letter AFTER the semester.

    6. Re:When I was in high school by chmod+a+x+mojo · · Score: 3, Insightful

      Well, in my case I would have to disagree with your disagreement. I got a longish term contract over all the people with B.S. degrees simply because I had 8+ years experience doing what the job required. I didn't even bother getting a single certification, just have owned my own successful consulting business since late 1998-99. You would be surprised at how many places are more interested in actual results rather than a piece of paper that says you can regurgitate what your professors want to hear.

      That said, if it was me against say someone with a B.S. or M.S. + 10+ years experience and lots of proven project leads ETC. it would be stupid to think they would not consider the other person first. Then again, maybe I would interview better or have better interpersonal skills honed since I own my own business too... HR looks at tons of things other than JUST "degree, yes - interview or degree, no - toss application".

      --
      To err is human; effective mayhem requires the root password!
    7. Re:When I was in high school by funwithBSD · · Score: 5, Interesting

      Oh hell, it is worse than that.

      I was applying internally, for a position that was created just for me: Datacenter migration and relocation architect. Unless you had the code, you could not apply, and I was the only person applying.

      Except I kept getting rejected. The automated software kept rejecting my resume, despite the fact the parameters were set using a copy of my resume.

      Eventually it escalated. The escalation triggered a re-evaluation of the HR system because of the obvious fact that qualified people were getting cut out of the system.

      Exactly how many qualified and talented people were lost to this IT employer it is hard to say, but senior technical management was not amused.

      Now when we want to hire another Architect, we actually get quite a few qualified architects. Selection comes down to what industry we need experience in and how close they are to the target customer.

      --
      Never answer an anonymous letter. - Yogi Berra
    8. Re:When I was in high school by Aryden · · Score: 3, Informative

      I am finding that more jobs come from the networking you do as opposed to general submissions of resumes. Most of the people that work in my IT organization in a top 20 fortune 400 company, have their jobs because they know each other from other environments. College being one of them. To make the most of your college education, you have to get on the networking grind. The paper, even experience, can only get you so far. It's the people you have to know.

  2. One thing you may find by damn_registrars · · Score: 4, Insightful

    Is that a lot of CSci depts (particularly at community colleges and other places that have associate's degrees) across the country have received grant money from Microsoft itself. That will, of course, make it much more difficult for you to convince them to stop "teaching" Microsoft Office.

    I would highly recommend you look into that possibility before you start writing a letter, because if that is the case at your school then you'll just be tilting at windmills.

    --
    Damn_registrars has no butt-hole. Damn_registrars has no use for a butt-hole.
    1. Re:One thing you may find by Seraphim_72 · · Score: 3, Insightful

      "Is that a lot of CSci depts (particularly at community colleges and other places that have associate's degrees) across the country have received grant money from Microsoft itself."

      [Citation Needed]

      That is not true in any of the 28 Community colleges I am associated with, so that is an entire state that says you are wrong.

      --
      Slashdot, where armchair scientists get shouted down and armchair theologians get modded up.
  3. Prior learning assessment by Anonymous Coward · · Score: 5, Informative

    My college has "Prior Learning Assessment". If you already know the stuff, they will test you and you can be exempted from taking the class.

    Don't waste your time on a worthless class if you can avoid it.

  4. Computing is in everything by Narrowband · · Score: 3, Insightful

    One argument is that since there's now a computer in everything, a modern intro to computers class should probably be diversified to cover a lot more than using a PC. It could almost be an "intro to modern life" class. Some topics for the syllabus might be:

    Setting up a home network, including a FIOS/DSL router or a cable modem and a Tivo/DVR with a a cable card. Options for mobile computing/e-mail. Password strategies. Controlling what you share on social networks. Transferring files around between PC/smart phone/tablet/digital camera/etc. Keeping an offsite backup of important data. etc. etc.

  5. Re:Just pass the course and move on by icebike · · Score: 5, Insightful

    What does a credit hour cost?
    How many students are going to be ripped off? What percentage of those already learned this in high school or junior high?

    It's institutionalized theft. I'm amazed you are so sanguine about it.

    --
    Sig Battery depleted. Reverting to safe mode.
  6. Sure, Just Compare Them to UK High Schools by eldavojohn · · Score: 5, Interesting

    I'd simply point out that UK high schools have surpassed their intro course and ask them at what point they plan to give you a better education in computers than a foreign government can give its kids.

    If you really wanted to go the extra mile and spend a little bit of money on this "letter" you could buy a small SD flash card and spend $25 on a Raspberry Pi and work through this tutorial as you work through your intro course. Then when you're done you can get the Raspberry Pi to start and have the sole purpose be to display your letter to the staff. Just mail them the Raspberry Pi, the flash card, a USB to USB Micro cord and a short HDMI cable. Just write instructions to plug it into a USB port and monitor then in the letter explain how you used the GNU Toolchain and wrote the rest of this code yourself. It might be too much for some of the other students but it was cheaper than the textbook. If you can do it then your once great alma mater is selling its students short.

    A letter can be crumpled up and thrown away. A Raspberry Pi can as well but I guarantee it's going to hurt like hell ;-)

    --
    My work here is dung.
  7. Re:Just pass the course and move on by wierd_w · · Score: 4, Interesting

    When I was taking courses for my associate degree for information technology, I had to take a similar bullshit course for MS Orifice.. er.. Office.

    I asked several of the school administrators why such a clearly nonsense class was required for (what at the time) was a fairly hard-core curriculum featuring CISCO CCNA certification training, A+&Network+ cert training, Novell Netware cert training, Database Programming, and general programming courseware.

    The answer, was that they had been pressured into it, because of requirements for in-house tech staff to be more than just proficient with MS's offerings, but be sufficiently fluent in the packages that they can provide quick and rapid responces to support questions from less technical office workers.

    Essentially, they need/want you to be able to "help" the vacuous "office marys" out there tha can't quite remember how to use the mail/merge feature, despite using it EVERY SINGLE DAY.

    (Compare, that would be like a programmer not remembering how to use a macro, or how to call a library, THAT THEY WROTE, and use every day-- and need a programming specialist to help them debug their output... because of their abysmal level of incompetence.)

    Really, in that light, the requirement to have MS's office suite s an intro level class makes sense, in a horrible and twisted way.

    More sense would be to have a competency test for office workers, but that would exclude a considerable number of office staff that are employed due to nepotism. Instead, and expensive support network is required to ensure that such employees are halfass productive.

  8. The problem's the program, not the class. by goodmanj · · Score: 3

    The Slashdot crowd is going to rave that this course should be about hardware, or computer fundamentals, or at least include open-source alternatives. But I disagree: this class does need to exist, so the elderly, the disadvantaged, and the recently immigrated can get some basic workplace skills. It could use a different name, but the content is important. And yes, it does have to be Office. Teaching anything else would be like teaching typing on Dvorak keyboards.

    The problem isn't the class, it's that the submitter is required to take it. He/she should be able to get out of it by talking to an advisor, or taking a placement test, or something. Shame on his/her school for being so inflexible.

  9. Re:Get your head out of your ass by AK+Marc · · Score: 3, Funny

    I try to never mush my google.

  10. Re:I know the feel. by espiesp · · Score: 3, Insightful

    Explain how this is false?

    I get it, 4 digit UID, you must be a database god.

    But lets be real here. You didn't jump straight out of the womb into calculus. You stepped on stones to get where you are. For many, Access is that stone that introduces them to databases and SQL. For better or worse, it is one of the most accessible database tools around.

  11. Re:Just pass the course and move on by wierd_w · · Score: 4, Informative

    Yes, it is less intense than a 4 year CS or Math degree, where you learn things like mathematical theory, and get exposed to much more advanced problems.

    Submitter specifically mentioned an associate degree. I took classes in said associate degree not because I wanted the degree, but because I was interested in the cert training. (The school offered discounted cert testing as part of the course.)

    The point was that those benchwarmer classes were leaps and bounds moe "technical" than "how to change the font to bold in MS Word."

    Specifically, that AS degree was for a computer support role. That's why the intro to computing was more "wordprocessing", and less "computational theory", which would have been more sensible. (You know, things like "introduction to turing machines", and things like the difference between harvard and von-neuman architectures.)

    I am pretty sure it was more on topic than your shit smearing attempt. --no offense intended.

  12. You're in the wrong course, the course isn't wrong by Sir_Sri · · Score: 5, Insightful

    But beyond that, why does it have to be all about MS Office and nothing else? Couldn't they just teach people to create documents, etc., and let them use any office software, like Libre Office?

    We tried this at the last school I was at. If by the time you get to university you can't create a document in word, you're not going to learn to use libre office in 12 weeks. We have to teach behaviours before we can expect much understanding, and a course textbook that is about MS office is decidedly at the level of giving basic behaviours without underlying principles.

    The problem with people who are completely computer illiterate is that high minded ideas about teaching them 'principles' is a step ahead of them, at least by the time they're university or college age. They're scared of breaking anything, and you're jumping the gun asking for more than that.

    I know doing it the way they do now is easy for the college, but it's not really teaching students much about what they can do with computers.

    Nor is that the point. If the course is a book in Office the class is targeted at people who know next to nothing and trying to get them to the point of accomplishing basic tasks that will be useful in university.

    So when the class is over, I plan to write a letter to the college asking them to change the course as I suggested above. I'm not real hopeful

    Nor should you be. It's not a good idea. We can seat 400 kids in a class about how to use MS word whereas the next largest CS course is 120, with an entrance class in science of about 6000. Exceptionally basic classes are popular because so many students know next to nothing. The Deans office likes these classes because they put seats in chairs, the other science departments like us because their TA's don't have to cover basic things like how to do bullet points in a document, etc. It's sad, but this is the reality of computer literacy. Complaining to the dean is just going to make you unpopular with the department because you're trying to make people look bad, when absolutely everyone knows how pathetic it is that this is required. But you can't control worldwide highschool curriculum.

    Look, I realize you're trying to help. But you're not. You're in the wrong class. It's that simple. If your university/college has an actual computer science programme absolutely no one in that department, who is running the course, thinks this is the level we really want students to be at. But you have to realize we still get foreign students who've never lived with regular electricity, and most of the domestic ones basically open word and start mashing buttons to type, they don't actually know anything. These are exceptionally basic courses because the people coming in are at an exceptionally basic level, and that's the market that needs to be served. It shouldn't be a university level credit, but no one would take it if we only gave a college level credit for it (they have other things to spend time on), and that means it attracts people looking for some free easy marks, there's no way to avoid that, but for the people who actually need this level of material (which is a lot of students, and a lot more who don't even realize they need this level of material) what you're suggesting is completely disconnected from their reality.

    Do folks out there have any good suggestions as to what might be the most persuasive arguments I can make?"

    Literally the only argument is that students shouldn't need this in the first place, which isn't even true. Everything else is you just living in a bubble of 'first world problems' so to speak.

    We, I kid you not, have students majoring in computer science and electrical engineering where I am that grew up without electricity, and their first plane flight was to come here. It's mostly a India/China/Africa thing, but it's rare that someone from China or india hasn't had at le

  13. Re:Get your head out of your ass by steelfood · · Score: 5, Insightful

    College should prepare them for future employment.

    Wrong. That's the job of a vocational school. Granted, submitter's getting an associates, so it's closer to a career-oriented degree than not. Irrespective, two or four years should merely be differenciated by the depth of knowledge in a particular field, not the breadth of knowledge overall.

    College is about education. Education does not have a pure application, in the same sense that abstract mathematics and partical physics don't have pure applications. In fact, it should not. Education begins with the fundamentals. Fundamentals don't change no matter what the application. They're the default information, the fallback, safe knowledge, when there's no additional information known. Then, it's learning about the exceptions to the fundamentals, where the fundamentals don't apply, or don't necessarily apply. Finally, it's learning about the unresolved exceptions, and approaches of resolving them. The area of unresolved exceptions is the limits of knowledge, and where the old knowledge ends and new knowledge will be created. Examples should be used only to illustrate the concepts taught. Examples should never be the knowledge being taught.

    Teaching MS Office is not intro to computers. Teaching the difference between a spreadsheet and a database, a text editor and a word processor, is. Teaching what a program is, what it means to install a program versus what it means to run a program (without or after installing) is.

    Teaching the concept of a shortcut or link is. How to use MS Office is more appropriate for one of their career-based, continuing education-type classes. It's like teaching how to use a Canon 5D Mk III with a 14mm F2.8 prime, instead of what is the field of view or what the F-stop means. Or for a car analogy, it's teaching how to change the motor oil of a 1996 Honda Accord instead of what motor oil actually does and why it needs to be changed at all. Those kinds of classes don't belong in a degree program.

    That having been said, any respectable institution has ways to test out of prerequisites. Otherwise, it's just a scam to make you pay more tuition. This wouldn't happen to be the University of Phoenix or some other for-profit, would it?

    --
    "If a nation expects to be ignorant and free in a state of civilization, it expects what never was and never will be."
  14. Re:Just pass the course and move on by wierd_w · · Score: 4, Insightful

    ... I *was* a kid at the time. That was the point. This was close to 20 years ago, in the 90s. I don't list them, especially now.

    I no longer work in any IT related disciplines, I am a CAD draftsman. It ca be dull and drudgery at times, but that is true of any job. Not having to answer questions because "you're a computer guy, right?" Is well worth it, as is the radically reduced levels of stress.

    It would be nonsense to claim those certs on a resume.

    It wasn't nonsense to claim them when I was 18. For the submitter, who has been in the industry previously, A+, Network+, and CCNA would be wastes of money and time as well, since vocationally he should have become proficient already, and the cert means nothing. They however, less rediculous than the MS office requirement, for exactly the same reasons. Expecting somebody that has likely *already* been supporting office users vocationally to take an intro to office class is not just silly, it is minbogglingly mindshatteringly silly.

    I believe that was the submitter's point, in addition to the obvious that computers are not glorified typewriters.

  15. Re:Just pass the course and move on by LordLimecat · · Score: 3, Informative

    Yes, it is less intense than a 4 year CS or Math degree, where you learn things like mathematical theory, and get exposed to much more advanced problems.

    Planning a network out can get pretty darn complicated, precisely because there isnt a single answer that will make all the numbers add up. Theres also a zillion unknowns, and generally incomplete requirements. Its all down to judgement, critical thinking, and how much of the theory you know.

    Not a math major, so I cant speak to the issues they have to deal with, but I have a feeling its a different sort of "difficult".

  16. Re:Just pass the course and move on by wierd_w · · Score: 3, Interesting

    Without question. When planning a network you need answers to lots of questions that your bosses don't want to /simply cannot answer, like "how many users will be on this segment, and what will they be doing?", combined with the thought of "how many users will be added within the next 10 years, and how will their use case change over that time?"

    Usually, you get an answer along the lines of "I dunno" at best and "that's what I hired you for" at worst.

    This is what leads to quite a few incorrect assumptions during topology planning that come back to haunt you in horrible, horrible ways down the line, and cause many generations of incumbant administrators to curse you with their dying breaths.

    I am not in any way deriding that level of difficulty. Merely pointing out that such difficlty is far greater than "click the bolded B icon to turn on bold."

    Subnet planning, collision domain planning, and building topology planning are considerably more technical.

  17. Re:Get your head out of your ass by Obfuscant · · Score: 3, Insightful

    Teaching MS Office is not intro to computers.

    For people who haven't used them before, it is.

    It's nice to argue about the purpose of a college education, but sadly most colleges have had to start offering classes in how to learn and how to do classwork just so the students they enroll have a fighting chance of succeeding. They aren't teaching this class (just) to be a vocational school, they're probably teaching it because they found out a lot of their incoming students were deficient in skills that would allow them to write papers or lab reports for other classes they need to take.

    That's the reason many colleges offer remedial math and remedial english classes, too. I was dumbstruck to wander through the college bookstore here and see a PICTURE DICTIONARY on the shelves as a mandatory book for a low level class. It wasn't a class intended for foreign students, either.

    Intro classes are almost always intended for many colleges, not just the one where it is offered. It is almost certain that a University curriculum committee of some kind has determined there is a need for this kind of instruction, and changing it will be a lot harder than getting different classes at a more advanced level created.

    That said, yes, if you have a BA already, then there should be some way to get credit for the class.

  18. Re:Get your head out of your ass by Billly+Gates · · Score: 3, Insightful

    I couldn't disagree with you more. This is not a computer science vs programming school debate like we always have here on slashdot. This is about employment as well as surviving 4 years of college. I wish highschools taught kids how to use margins, insert footnotes, or do formulas and pivot tables, but they do not. So college needs to pick up. This is something all students need to know if they want to take any courses.

    Kids out of highschool today may know how to type well and use a good browser unlike their parents, but many do not even know about margins or how to use autocalc in excel or even sometimes not even know how to add a formula in a spreadsheet! They will be clobbered in the real world or when they take statistics as an upper clansman later on. Knowing Word, Excel, MacOSX/Windows are part of your skillet you need regardless of major. I just read today that 53% of all applicants to a 4 year institution had SAT scores there not even highschool level!

    I substitute taught in high-school and you would be surprised at things we assume everyone could do. The good news is younger elementary school children know how to set a margin up and how to use an = for a cell. So teachers are starting to catch on but still.

    Office and general use computing is REQUIRED for any job. You can debate all you want but HR looks down on colleges where the applicant pool has not been the best and students are there to get jobs. It might sound insulting to you, but even if you are an art major the ability to type papers, use photoshop, safe browsing habits, and use excel (if you take any statistics, accounting, or finance classes) is a must. Infact every major from psychology, to business, to even teaching requires statistics and excel. Want to know how I learned to make great powerpoint presentations where you have 1 bullet with 3 sub bullets (no more more less), a basic slide rule as a template? It was from my biology professor. We had to make a presentation on our papers and he was nice enough to show us how to do it well as he stated "You all will be going through various career. However, each one will require you to make a presentation in any of them".

    I did not have to take such a course as I showed them my resume doing IT work and they laughed and said ok. They make exceptions. But young 18 year olds take this as well as college survival 101 as many have the assumption since attendance is not taken that they can party all day and play games etc. Usually older professionals can get out of those.

  19. I've Taught It by dcollins · · Score: 3, Insightful

    And OMG it's my single least favorite class to teach. Here's reason #1: even concentrating solely on MS products, with step-by-step instructions and illustrated UI tutorials, most of the class (associate's degree program at a community college) finds it basically impossible to follow along. Ask them a conceptual question on a test and they go semi-beserk. Ask them to compute a number of bytes in something as an exercise and they groan in despair. Give an assignment in Excel and the whole class copies the file from the one guy who figured it out (frequently not even changing his name).

    The level of skill in a class like that is so low that you probably wouldn't believe it. Suggested starting point for your project -- Ask 3 random fellow students to show you their work for the next assignment. Having considered their output, ask yourself honestly if they will be capable of a higher level of abstraction with a different application and a different UI. Hint: These will be the same people who can't pass a rudimentary algebra course, because they can't wrap their head around "x" being an abstraction for a number (this being about half of all students in community colleges in the U.S.).

    I've been told that the school I'm at will be simply dropping the course entirely at some point in the future, which I think is probably great because it's irredeemable. In any case, at least I don't teach it anymore which solves the #1 pain my ass in my teaching position in the last few years. Good riddance. There is absolutely, positively no way you can make any suggestion for change in the direction you suggest and have it be taken up.

    --
    We know where leadership by an anti-intellectual "strongman" who scapegoats minorities and likes boisterous rallies goes