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Microsoft Surface Review: a Tale of Two Tablets

zacharye points out an early review of the Microsoft Surface tablet. Here are some relevant snippets: "When you get over the shocking realization that, yes, Windows is now different, you begin to realize that the new home screen makes a lot of sense. ... Despite the Surface’s quad-core NVIDIA Tegra 3 chipset and 2GB of RAM, Windows RT is not always as smooth as I would like. Apps sometimes take a few extra beats to open, and in some cases opening an application on the Surface is much more like launching an app on an old Windows PC than on a modern tablet. ... The good news, though, is that Windows RT was built for multitasking. Commonly used apps can and should be left open, and switching between apps is as easy as swiping in from the left side with a finger or touching a mouse cursor to the top- or bottom-left corner of the display. Open apps come back to life instantly, and the animations that transition the user from one app to another are quick and smooth. ... While Windows 8 is the version of Microsoft’s new OS that has split personality disorder, the Windows RT-powered Surface truly is a tale of two tablets. On one hand, it is an engineering feat with a design that is novel and functional. It really is the perfect combination of a tablet and a notebook thanks to the Touch Cover and the Type Cover, and I felt right at home with the Surface the moment I turned it on. On the other hand, the software experience does not feel like home. It’s new, and for many it will be scary." Additional reviews are available elsewhere, take your pick: AnandTech, Wired, Gizmodo, Ars Technica, The Verge.

43 of 183 comments (clear)

  1. Gotta admit by Anonymous Coward · · Score: 5, Interesting

    While I can't stand the look of Metro, the Hardware itself is simply beautiful.

    1. Re:Gotta admit by Anonymous Coward · · Score: 2, Insightful

      While I can't stand the look of Metro, the Hardware itself is simply beautiful.

      Agreed. But MS needs to reduce the price or throw in MS Office if they want to get any market share. Because as it is, I see no compelling reason to get this over an iPad 2 ($399) or even the latest iPad that came out yesterday. Yeah, the keyboard is nice but not worth the price parity with the new iPad.

    2. Re:Gotta admit by Anonymous Coward · · Score: 5, Informative

      Agreed. But MS needs to reduce the price or throw in MS Office if they want to get any market share......

      Windows RT comes with MS office. It is already included.

    3. Re:Gotta admit by tuppe666 · · Score: 5, Informative

      Windows RT comes with MS office. It is already included.

      No it comes with a crippled Office experience. http://blogs.office.com/b/office-news/archive/2012/10/23/office-for-windows-rt.aspx "Student 2013 RT provides a complete Office experience and includes Word, Excel, PowerPoint and OneNote."

    4. Re:Gotta admit by obarthelemy · · Score: 4, Informative

      Why do you say that ? The Surface has an SD slot, a USB port, you can drag and drop content ï½to it.... Apps are indeed locked down though.

      --
      The Cloud - because you don't care if your apps and data are up in the air.
    5. Re:Gotta admit by tuppe666 · · Score: 4, Insightful

      Just like on the iPad

      ...but not like Android, and that is kind of the point. Apple can get away with its closed nature, because it has first mover advantage, a fanatical fanbase, locked down customers and a perceived premium product. Android its main competitor competes on price; standards and openness. Where does a late entry with a closed OS fit into the equation!!

    6. Re:Gotta admit by Anonymous Coward · · Score: 5, Insightful

      Also you cannot use it in a business !!!!!!

      http://www.zdnet.com/businesses-cant-use-office-on-windows-rt-tablets-7000005882/

    7. Re:Gotta admit by crazyjj · · Score: 3, Informative

      Also you cannot use it in a business

      They're going for the young consumer market, which has been not clamoring for a Windows tablet for years.

      --
      What political party do you join when you don't like Bible-thumpers *or* hippies?
    8. Re:Gotta admit by tuppe666 · · Score: 2

      there isn't much it can't do out of the box.

      lets see!!! Things it can't do!
      1) Play Flash on unapproved sites
      2) Run Current Windows Programs
      3) Run Programs not Installed from the Windows Store
      4) Choose Apps from large selection
      5) Run Microsoft Programs like Outlook!!
      6) Run None Microsoft Apps in Desktop Mode

      Oh and 7) Replace the OS

    9. Re:Gotta admit by Kingkaid · · Score: 5, Insightful

      Yes it does. the MS Office included on windows RT makes documents that work with all other versions of office. If you're complaining that the RT version of windows only runs certain apps... well ya. It is a different chipset. You expect differently? I do not expect my android device to run the same applications as my PC and as my gaming console.

    10. Re:Gotta admit by NatasRevol · · Score: 2

      You forgot.

      8) Bind to AD for authentication
      9) Use centralized GPOs for authorization

      --
      There are two types of people in the world: Those who crave closure
    11. Re:Gotta admit by Missing.Matter · · Score: 2
      You can use it in business, you just need the appropriate license. According to Microsoft:

      As sold, Office Home & Student 2013 RT Preview and the final edition are not designed for commercial, nonprofit, or revenue-generating activities. However, organizations who purchase commercial use rights or have a commercial license to Office 2013 suites can use Office Home & Student 2013 RT for commercial, nonprofit, or revenue-generating activities..

      Source: http://office.microsoft.com/en-gb/home-and-student/office-home-student-rt-preview-FX103210361.aspx

    12. Re:Gotta admit by Missing.Matter · · Score: 2

      Windows RT devices don't have a desktop.

      Yes they do. I'm not sure where you get that idea, but Office apps run on the desktop, as well as desktop IE, system utilities, and most important explorer. That's about it as far as the desktop goes on Windows RT.

    13. Re:Gotta admit by Barlo_Mung_42 · · Score: 2

      Sure they will. Real multitasking, USB port, expandable storage, seamless integration with rest of win8 ecosystem.

    14. Re:Gotta admit by Mike+Buddha · · Score: 2

      Maybe not the Surface, but Dell announced their RT tablet starting at $399 yesterday, too.

      --
      by Mike Buddha -- Someday the mountain might get him, but the law never will.
    15. Re:Gotta admit by Rob+Y. · · Score: 3, Insightful

      It's not just binary compatibility that's lacking. The entire API has been changed, so existing windows desktop apps will never be built for the RT version. Some of them will be completely rewritten, I suppose, but essentially the Surface is an iPad with very few applications and no huge pool of 'ready to convert' stuff waiting in the wings. It's kind of a marketing bait and switch. People may end up buying the Surface because they think it's Windows and will run their office apps, but it won't - unless all they care about is MSOffice. The X86 version will, but that's a whole other animal.

      --
      Posted from my Android phone. Oh, I can change this? There, that's better...
  2. Ugly Metro by Parker+Lewis · · Score: 2, Interesting

    Which really bogus me is why, for MS, a "functional" interface should be ugly? Purple background, no transparency/rounded_borders/shadows/effects. And other competitors, like iOS and Android 4, are very pretty, with a lot of eye candies, while not heavy.

    1. Re:Ugly Metro by jellomizer · · Score: 3, Interesting

      Actually you can choose the color at setup.

      And after all this crazy debate saying how there is so much eye candy you are now going that there isn't enough!

      Windows 8 is actually very nice in appearance, it isn't trying to be show off but going more to a simpler effect. Being the Metro Display doesn't overlap stuff so you don't need to be 3d, with those other effects.

      --
      If something is so important that you feel the need to post it on the internet... It probably isn't that important.
  3. Some things don't change by Tangential · · Score: 4, Funny

    From the review at The Verge:

    "On the plus side, my general takeaway is that the Surface is a highly capable and highly enjoyable device to use most of the time, and is likely in need of some bug fixing and optimization. However, that seems like it should have been done prior to the release of the product to the public. "

    This seems like an unrealistic expectation once you remember that it is, after all, Microsoft.

    --
    Suppose you were an idiot. And suppose you were a member of congress. But then I repeat myself. -- Mark Twain
    1. Re:Some things don't change by Spad · · Score: 4, Insightful

      This seems like an unrealistic expectation once you remember that nobody bothers bug fixing and optimizing before release any more when they can just ship a patch a some point afterwards

      FTFY

  4. I don't understand 'scary' by Anonymous Coward · · Score: 5, Funny

    Never mind discussing the underlying technology. Will someone please explain to me why the reviewer says that this interface will be "scary" for some?

    Hey, the new phone system we have at work is a really new and confusing, but I've never heard anyone exclaim "Holy baby Jesus! This is scary!"

    If you find someone with a Surface in their hand and they turn to you and say "Help me. I'm really scared." just place your hand gently on their shoulder and slowly take the Surface from their hands and then violently smash that shit on the sidewalk. Then look them straight in the eye and say "I love you. Now go read a goddam book."

    1. Re:I don't understand 'scary' by crazyjj · · Score: 2

      Change makes a LOT of people anxious. I've seen simple tech changes at work give people panic attacks (no, seriously). We geeks take tech changes for granted usually, and can roll with it. But a lot of common people freak out when you so much as move a familiar icon from one part of the screen to the other.

      --
      What political party do you join when you don't like Bible-thumpers *or* hippies?
  5. Microsoft is betting on next wave by perplexing.reader · · Score: 2

    Microsoft don't bother too much in losing this round with windows 8 in the tablets market, they know that is an uphill battle. They are betting in the windows 9. They have 90% of desktop market? If they make a huge mistake with the windows 8 on desktop, they will get 80% of desktop market? So on the next software cycle, they have a lot a people already using windows 8 GUI, because they don't have really any other choices, and will be a more easy sell the next tablet with Windows 9, because they will share the same interface with the "previous windows 8" GUI. Right now they dont have the APPs, dont have the developers, but with the windows 8, this will change, people will develop software for windows 8 interface, and will be ready to develop or port the software to new Windows 9.

    1. Re:Microsoft is betting on next wave by CastrTroy · · Score: 2

      I'm not so sure. The Windows phone never took off like they wanted it to. Plus the surface is $519 minimum. If I'm going to spend $519 on a device it's going to be a laptop. Sure the surface can have "touch cover" - not a real keyboard, for $619. The real keyboard "type cover" costs more. With this price, you can get a low end ultra book, that will still outperform the surface tablet. I think they might sell a few to people who don't realize it's not real Windows and won't run all their old Windows programs, but I don't see a lot of advantage to buying this over a real Windows laptop.

      --

      Anthropic principle: We see the universe the way it is because if it were different we would not be here to see it.
    2. Re:Microsoft is betting on next wave by tuppe666 · · Score: 4, Insightful

      Microsoft don't bother too much in losing this round with windows 8 in the tablets market, they know that is an uphill battle.
      They are betting in the windows 9

      You must be confusing today's Microsoft from 90's. Microsoft is terrified of not being part of Mobile, and has crippled its desktop experience to push its tablet one [whatever you think of that]. Microsoft has always been able to outlast;pay off;bribe its competitors by having Gazillions in cash. You may not have noticed who its competitors are in the tablet market Apple and Google who make Gazillions themselves, and they are incredibly successful!

      Like you though I have already given up on this version of Windows being a success on the tablet.

  6. Re:Not impressed by obarthelemy · · Score: 5, Informative

    What you want is the Surface Pro then, or any of the x86 Win8 tablets coming from Asus, Acer, HP, Dell... These are compatible with legacy Windows apps and most peripherals.

    Only the ARM-based Win8RT tablets are, for obvious reasons, incompatible with legacy x86 apps.

    --
    The Cloud - because you don't care if your apps and data are up in the air.
  7. If only it were about the product, not marketing by ItsIllak · · Score: 5, Insightful

    What is such a pity about this is that it really doesn't matter how good this is, how bad the iPad is, how boring the Android is, or any combination of those 3 features and platforms. Apple will either continue to convince the world that the Emperor is fully dressed, Android will convince the world that cheap is good or MS will convince the world that, well, they shouldn't change horses mid-stream.

    The three platforms all work just fine. I happen to think and hope that the Surface Pro will show the world that both bulky laptops and tablets in general are technology of the past, but for the majority of consumers the difference is moot. The real challenge here is ridding the world of java applets and flash videos and getting moved on to decent, compliant, reliable web standards... Then who cares what the medium is...?

  8. Re:The Ars Technica review is a joke by obarthelemy · · Score: 3, Informative

    Hardware reviews (hint: read the title) generally are about the... you know.... hardware ?

    --
    The Cloud - because you don't care if your apps and data are up in the air.
  9. Re:Keyboard doesn't look that useful by Anonymous Coward · · Score: 4, Insightful

    Seems like you are trying to use a tablet when you really want a laptop.

  10. Re:Troll the buying public by crazyjj · · Score: 4, Funny

    Whenever you hear the new Microsoft Surface mentioned, say, "Oh, is that the one that's Linux-based?"

    Well, at least when you say that with Apple's stuff, there is at least a kernel of truth to it.

    --
    What political party do you join when you don't like Bible-thumpers *or* hippies?
  11. As awlays, a half-lie by SmallFurryCreature · · Score: 4, Insightful

    The Ars Technica review mention this several times, if you plan to use Office in a commercial setting, you need an extra license key.

    So it comes with Office, as long as you don't use it for real.

    Cripple ware.

    --

    MMO Quests are like orgasms:

    You may solo them, I prefer them in a group.

  12. A new day and no anti-trust suits on the horizon by dell623 · · Score: 4, Insightful

    Microsoft must be delighted, the good old days where you could get sued for trying to bundle a browser with your OS (at least in Europe) are long gone. Now, you not only include a free browser, you can include a paid office suite with the price part of the price of the device with no option to opt out. You can rig the OS to make sure that your own applications have access to exclusive APIs and functionality that third party developers will not be able to access ensuring that your apps will always be the best. All apps have to be installed and downloaded from your own app store, and you take a huge cut every single time, even for in app purchases in the future. You can ban third party developers from offering apps offering the same functionality as your own apps. Your own app store is the only one people can get apps from, they can't install or use other app stores. And you can get away with all this because Apple does it already and gets away with it just fine, and they have a monopoly and not you.

    The wonderful new era of computing.

  13. A true MS product by SmallFurryCreature · · Score: 4, Insightful

    It has a magnetic charger connection. It has a powerful magnet... BUT when it pulls the connector out of your fingers, it doesn't align properly and doesn't work. it has to be fiddled with. Like a worn out old fashioned round charger. It is ALMOST but NOT quite the apple charger experience. Almost but not quite.

    It comes with MS Office... except if you like to actually use it, then you need to buy a seperate license. The ONE thing MS can use as a sales argument is that their stuff comes with full MS support and then they don't deliver unless you pay through the nose on an already expensive device. MS has in the past given Office for free to entire governments to keep customers, yet on their own device, they charge you for a non-cripple ware version.

    The touchpad on the the covers is there, possibly because you sometimes don't want to touch the screen but it is hopelessly primitive version, barely more then a trackpad.

    Resolution is what top end devices came with, last yet. Full HD is what new devices come with now. And people know it.

    Windows RT is compatible with nothing, not even most MS software. Don't think of running Windows Games on your Windows tablet. Another potential massive selling point, not realized.

    You have to remember that the previous MS phones, Zunes and Kins weren't that bad either, they just were one step behind the competition and failed to make use of being part of MS to sell people who already use Windows. The simple fact is that Apple sold countless devices despite not being Windows. And MS didn't sell any because they ultimately also weren't Windows.

    Only MS would launch a tablet with such a heavy focus on text input with a cripple ware office suite while trying to court the serious tablet user. Just give it away for free already. Geez. Live a little.

    --

    MMO Quests are like orgasms:

    You may solo them, I prefer them in a group.

    1. Re:A true MS product by Ecuador · · Score: 4, Interesting

      Hmm. I read a couple of reviews and I kind of like the Surface concept. I will not buy one, since it does not suit my needs and will certainly stay as far away as possible from Windows 8, but your post sounds like an unfounded anti-MS rant. Because I do not like Slashdotters to be considered mindless MS-haters (but only thoughtful MS/Apple/Google/XXX-bashers when there is good reason), I think I should address your post as it will be surely getting modded to +5 by the time I am finished...

      It has a magnetic charger connection. It has a powerful magnet... BUT when it pulls the connector out of your fingers, it doesn't align properly and doesn't work. it has to be fiddled with. Like a worn out old fashioned round charger. It is ALMOST but NOT quite the apple charger experience. Almost but not quite.

      Let me guess, you haven't tried it yourself and you are just selectively quoting reviews? Read Anand who is as big an Apple fan as you can find without reaching the "extreme-fanboi" status, and who says while it is not perfect he actually likes it and pointed out the fact that it has advantages over Apple's weaker magnets.
      Then, I can share my experience with a MacBook I got back around 2008 and its magnetic charger coupling: I could not detach the damn thing without grabbing the cord. The tiny and shiny plastic plug was most of the time (depending how dry your fingers were I guess) impossible to grab without it slipping from your grip. I immediately went to apple.com and looked at the reviews for the charger. Well, 2/5 stars average with most reviews saying that while it was so expensive, the cable would break in less than a couple of months since the users had to pull it! I did not break mine because I replaced the Mac with a Mac Mini (due to other reasons related to how it handled my multi-monitor setup).

      It comes with MS Office... except if you like to actually use it, then you need to buy a seperate license. The ONE thing MS can use as a sales argument is that their stuff comes with full MS support and then they don't deliver unless you pay through the nose on an already expensive device. MS has in the past given Office for free to entire governments to keep customers, yet on their own device, they charge you for a non-cripple ware version.

      I don't understand your comment. According to the reviews I read, Surface comes with the Preview version of Home/Student, because the final version is not yet ready. Once it is available, it will be a free install for Surface. Are you referring to something I had read in earlier reviews, that Office RT would be lacking some pro features like VBA? But I read that it is not a matter of paying for a license, you just won't have some features with the RT version.

      The touchpad on the the covers is there, possibly because you sometimes don't want to touch the screen but it is hopelessly primitive version, barely more then a trackpad.

      Well, there is no space left, so according to the reviews nothing much better could really fit. They were going for maximizing the key size, which is what is really missing from a tablet. I would thin it would have been even better to not put a touchpad at all and use those little thumbsticks my old Thinkpad had - but maybe others prefer touchpads...

      Resolution is what top end devices came with, last yet. Full HD is what new devices come with now. And people know it.

      Hey, you got one point. While I think something like retina is certainly overkill, Full HD would probably have been a good idea. But I do prefer a good screen with a lower resolution than a higher-res that has glare, low contrast etc. According to the reviews the display at least has some solid performance, so they got it half right. Yeah, higher resolution BUT with similar performance would have been nice. No, not all new Full HD devices come with good displays. Not even the majority.

      Windows RT is compatible

      --
      Violence is the last refuge of the incompetent. Polar Scope Align for iOS
  14. Re:Not impressed by BaldingByMicrosoft · · Score: 4, Insightful

    "legacy" x86 apps? What?

    When you're referring to the entirety of the -current- Windows software ecosystem, except for a few corner cases that have been ported, "legacy" hardly seems the proper label.

  15. Re:If only it were about the product, not marketin by tuppe666 · · Score: 2

    One point it brings up, which I mentioned before on slashdot is how ridiculous the 16:9 ratio is and how tall it makes the surface, which is quite impractical as a tablet in both landscape and portraits mode.

    What is widely interesting about this comment, is my Phone;Tablet;TV; Monitor are all 16:9 and regardless of whether I use them in portrait or landscape [or both]. Its a better ratio than my legacy 4:3 technology they replaced...my last Phone; Tablet; TV; Monitor. In fact modern media is designed for that aspect ratio. ...oh you have an iPad...sorry.

  16. The point by onyxruby · · Score: 2

    People fail to understand the point of the Surface products, wondering why Microsoft is doing things the way they are. There are two Surface computers with a similar form factor and name, however they are aimed at different markets and are meant to do very different things for Microsoft.

    The RT model is the cheaper consumer based model and it is meant to establish Microsoft as a tablet player in consumers minds.

    Microsoft is hedging their bets with ARM. A lot of people don't realize that Microsoft has historically almost always supported at least two different processor architectures. Right now they are wholly dependent on Intel, and Intel is no longer reliable as they once were to do things the Microsoft way. By establishing the RT model first and selling millions of them they hope to create a market for windows apps for the ARM architecture (which does much better for power consumption).

    The cheaper (but not as cheap as expected) RT model is meant as a baseline that other vendors can beat to sell their own windows based tablets at a cheaper price. Microsoft viewed that other vendors weren't stepping up to the plate and exploiting the potential of Windows based tablets. Tablet based hardware with a Microsoft OS has been around for about a decade longer than the Ipad and most people are oblivious.

    Microsoft wants a Windows tablet 'ecosystem' since mobile is seen as the way of the future. This is why the tablet interface is the default interface and you can't bypass it. Microsoft wants to force everyone to start thinking of Windows as being viable for mobile computing. They are sacrificing an entire enterprise upgrade just to make this point.

    The more expensive x86 model is aimed at production work for the Enterprise. This model can run legacy software and join domains, both of which are required for selling tablets to the enterprise. For all intents and purposes this is the 'Professional' model.

  17. MS misses the point of tablets, again by hsmith · · Score: 2

    MS tried for a decade to get people to buy their "Tablets" - and failed.

    What they can't understand, which Apple and Google have, is that tablets are for (interactive) content consumption not content creation. There is a big difference. People don't want to sit and write word documents on these things. Now, you may use your tablet to tweak a word doc, but then, still, it is used to consume data.

    This is true even in enterprise and why tablets are picking up there. Not everyone is creating content. Those on the go are consuming, not creating. If they are creating, it isn't building big powerpoints, it is inputting specific data related to their task.

  18. Re:Windows RT, why it was made by NatasRevol · · Score: 2

    You should give them more realistic names. Like Steve and Steven.

    --
    There are two types of people in the world: Those who crave closure
  19. Re:Two Windows One Cup by Missing.Matter · · Score: 2

    They have specified everything: http://office.microsoft.com/en-gb/home-and-student/office-home-student-rt-preview-FX103210361.aspx

    Click on "What Office Home & Student 2013 features are unavailable in Office Home & Student 2013 RT?"

  20. Re:How to troll Apple users by crazyjj · · Score: 2

    They're not prisoners, they're free to jump out a window any time they wish.

    --
    What political party do you join when you don't like Bible-thumpers *or* hippies?
  21. Re:And then what? by Missing.Matter · · Score: 2

    You can insert a USB drive or SD card with videos/picture/music loaded on it, go into the appropriate app, and open them right from there. No need to go into desktop mode. Not sure why this reviewer is making it more complicated than it needs to be. You can alternatively open the drive in explorer and open whatever you like right there.

  22. I want a GNU/Linux KDE / Unity / Gnome alternative by monkeyhybrid · · Score: 3, Interesting

    I have an Android phone and an Android tablet, both of which I like a lot, but with the tablet's 10" screen I do now find myself wanting a more power user desktop environment to use on it. I could make a list of features that I would like to see but I'd just end up describing a typical Linux distro with a decent desktop environment with some modifications tailored towards touch.

    So what is the status of projects working towards this goal? I know KDE is working on Plasma Active and Canonical is obviously working towards making Unity as touch friendly as possible, so how far off are we from seeing tablet devices running a GNU/Linux distro with one of these desktop environments? Most GUI apps will require some work to be made touch friendly but that's never going to happen until a stable OS is readily available for them to run on.

    Give me a proper taskbar, support for running KDE / QT / GTK / X applications, scripting and all the CLI stuff we take for granted on Linux along with a decent collection of apt-get style software repositories and I think I'd fall back in love with my tablet.

    And before anyone replies with 'get a laptop!', I'm quite happy with my laptop thank you, but I also like the tablet form factor for many reasons and I'd just like to see some options for more 'traditional' computing brought to these devices.