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Papa John's Sued For Unwanted Pizza-Related Texts
jfruh writes "Nationwide pizza chain Papa John's is finding itself on the receiving end of a $250 million text spam lawsuit. From the article: 'Seattle law firm Heyrich Kalish McGuigan, representing three Papa John's customers, alleged that the pizza delivery service has sent 500,000 unwanted text messages to customers. If the court finds that Papa John's violated the U.S. Telephone Consumer Protection Act, the pizza maker could have to pay damages of $500 per text message, or US$250 million, one of the largest damage awards under the 1991 law, the law firm said.
"Many customers complained to Papa John's that they wanted the text messages to stop, and yet thousands of spam text messages were sent week after week," Donald Heyrich, attorney for the plaintiffs said in a statement. "This should be a wake-up call to advertisers. Consumers do not want spam on their cell phones."'
Companies should honor requests for people to be able to opt out of their text messaging programs. I used to work in a call center supporting a major cellular carrier and their devices. The most common problem people called about was text messages they did not want and needed help in stopping. All we could do was educate the customer on how to opt out of the text messaging spam. This was one year ago. I left and never looked back.
Enjoy your justice - American sytle.
Couldn't happen to a "nicer" guy. He was so angry about the $0.14 per pizza he would have to spend to give his employees healthcare coverage that he will now be paying out the equivalent on healthcare costs for an entire state and with nothing to show for it.
Oops.
Stupid is as stupid does.
did not know that and now that I do, they are on my do-not-buy list.
You realize, of course, that by doing that, you're hosing the employees even further, because not only will hours be cut, but so will the number of employees.
Perhaps they can go to work for a more ethical pizzeria when Papa John's cuts back locations due to reduced business. I suppose you'd prefer that nothing ever get better at all because some people will suffer if it does.
"You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
I'm sure there is an element of this, but it's not just about the nickel ; it's about the dollars he'd have to spend on wages for employees that were no longer terrified of losing their jobs.
People who aren't worried about their healthcare costs are less scared of losing their job. The American healthcare system is a nightmare because a single accident can bankrupt you, wipe you out, make you choose between keeping a finger and sending your kids to college.
People like this ass perceive their employees as convenient victims, not partners in their pizza enterprise. Making them happier and more content is not on their agenda, because happy contented people are less likely to want to work for minimum wage and clock out when the restaurant is empty.
So how do you know if the customer is in another country?
They don't know and they don't care. Why is it the Belgian government's problem that US carriers have stupid "receiver pays" billing policies? Belgium can't fix an American problem.
Or maybe he will be force to lower his franchising fees, since clearly the parent corporation is making a ton of money.
They have options:
A) Everything stays the same, go out of business (so the CEO claims)
B) Cut back employee hours to save money, and stay in business
C) Cut back franchise fees to a billionaire who has a private golf course and moat, and stay in business
D) Raise prices by the 11 cents per pizza and pass along the cost to the customer
They've chosen options B and D. Raising the prices by 50 cents to cover health care costs, while simultaneously cutting worker hours so they don't have to give them health care either way, and hiring more "part-timers". Essentially the plan is to screw over both the customers and the employees, rather than cutting his own obscenely large paycheck.
People on here don't understand basic economics
I think people on here don't like assholes.