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Windows 8 PCs Still Throttled By Crapware

jfruh writes "Windows 8's Metro UI presents a clean and spiffy new interface for Microsoft's latest OS. But one of the operating system's oldest and most hated problems — crapware — still lurks below the surface. For instance, the Acer Aspire 7600U is an all-in-one that, at $1,900, is hardly a bargain-basement PC. And yet as shipped it includes over 50 pieces of OEM and third-party software pre-installed, much of which simply offer trials for paid services."

38 of 657 comments (clear)

  1. Questionable List by rsmith-mac · · Score: 4, Insightful

    Am I the only one that finds this list somewhat questionable?

    Of the 50 items, most of it definitely fits the definition of crapware: McAfee® Internet Security Suite, WeatherBug, Wild Tangent, etc

    But then there are some other items in here that have me scratching my head. When was Solitaire or Minesweeper crapware?

    They seem to just be listing all non-stock software (since MS doesn't include their Metro games in the box), which is not the same as crapware.

    1. Re:Questionable List by Frosty+Piss · · Score: 5, Insightful

      Sure, it's a lot of "crapwear". BUT, this is an OEM issue, not a MS / Win8 issue.

      Secondly, is this news? Not really, it's been this way for a LONG TIME.

      If you buy a system for which you don't intend on wiping and building up from zero, then you'll need to uninstall a lot of this crap. It's been this way for YEARS.

      And if you DO intend on running windows, ditch the factory install and cripple-wear reinstall CD that comes with it, and buy Win8 Pro so you have the actual full CD.

      None of this is news for OEM Windows systems.

      --
      If you want news from today, you have to come back tomorrow.
  2. Re:Get a signature PC by graphius · · Score: 5, Interesting

    I had to install some medical software on a new laptop* for a client. After dealing with many problems, I still had an amateur OS with skype, weather, stock quotes and other totally irrelevant crap. Forget about the third party crapware, Win8 is built around crapware...
    Windows 8 is NOT designed for serious work.

    *Yes they supplied the laptop, if I had my way, it would have been Win7.

  3. Crapware Is Good by sk999 · · Score: 5, Funny

    I figure the crapware vendors pay enough to balance out the cost of MS Windows 8. Thus, when I wipe the hard disk and install Linux, I'm still breaking even.

  4. Windows beats Android on crapware by Sussurros · · Score: 5, Insightful

    My clean Android is full of crapware that I can't remove. Windows crapware is removeable.

    Windows beats Android on crapware.

    --
    I said - don't look Ethel!..., but it was too late..., she'd already looked.
    1. Re:Windows beats Android on crapware by PCM2 · · Score: 4, Interesting

      Or buy a Nexus device direct from Google. Stock Android UI, no crapware, and you also get the advantage of being among the first to get the latest OS updates (when other devices might never get them).

      --
      Breakfast served all day!
  5. Re:Nothing new here by Jeremiah+Cornelius · · Score: 5, Insightful

    This is the OEM business model. Razor-thin manufacturing hardware margins mean that there's a HUGE department that does nothing but inbound deals for software product placement - this is how they get profitability. Don't expect much change. Even with a premium PC line, they won't turn down these dollars thrust upon them from Symantec, and the online-game-of-the-week. Be sure, all of this is instrumented with web-bugs and behavior-tracking galore.

    Using a Windows machine will always be like this: Trapped face-up, under the urinal in Steve Ballmer's personal piss-dungeon.

    --
    "Flyin' in just a sweet place,
    Never been known to fail..."
  6. We all understand the problem well by erroneus · · Score: 4, Interesting

    This is one of those "it's good to remind people of a pervasive problem" stories. Some people accept this as "status quo" and others see it as a serious problem.

    We get it. The business of PCs is stupidly tight with slim margins. The easiest way to supplement profit is to sell software installation services to software vendors. It doesn't bother the OEMs that they are doing this at the expense of the PC customer or even at their own reputation.

    Commenter Sussurros above states another obvious problem. Crapware on phones... android phones. And I heartily agree. I think we will see a bit less of it soon though.

    Turns out Google is changing the game. I find it FASCINATING that the Google Nexus 4 phones cost between $300 and $350 and yet T-Mobile says it costs a LOT more and will sell it cheaper if you buy two years of obligated service with expensive data plan. What surprises me the most is that T-Mobile thinks they can get away with this... worse! They *are* getting away with it. Google sold out of inventory in minutes. T-Mobile sold out in hours. There are no Nexus 4 phones.

    The phone you get from Google is bloatware free and carrier unlocked. I don't know if that's the case with the T-Mobile version... anyone know?

    But just as in the PC market, the phone market cannot resist the extra money (even if they are making insane profits already) they make by including crapware.

    I decided long ago when my contract is up, I will do this no more. I will have my Nexus 4 when it becomes available again. I'm definitely not buying from those scalpers... sheesh... $500, $600 each?! I know there's a sucker every minute, but I'm not one of them. I'll wait a bit longer... I've got time.

    Android has enabled the game to be changed. This is something that ONLY open source software could do. It's not just free software. It's FREEDOM software. I know I'm not alone in my intention. I'll spend a little more up front and save a LOT more in the long run.

    I'm done with your games, carriers. Are you listening? Done!

  7. Re:Get a signature PC by Anonymous Coward · · Score: 4, Interesting

    After dealing with many problems, I still had an amateur OS with skype, weather, stock quotes and other totally irrelevant crap.

    Skype doesn't come pre-installed, so you had to volitionally install it from the store. Moreover, even the pre-installed metro apps can be un-installed with two mouse clicks from the start screen, so if you were left with those you can't have been too worried about them.

  8. Need more corez! by DigiShaman · · Score: 4, Funny

    How else are you going to justify that i7 CPU? Crapware needs to run on something. Oh, and a little extra left over just for you. Enjoy.

    --
    Life is not for the lazy.
  9. Re: money is addictive -duh! by Miseph · · Score: 4, Insightful

    One of the worst pieces of crapware I've ever encountered, with regards to hijacking functionality, trampling user-defined preferences, insinuating itself into unrelated software, hogging resources, being uncooperative with attempts to uninstall, and just generally causing anguish and frustration is QuickTime. Last I checked, that's an Apple product and a Mac staple.

    --
    Try not to take me more seriously than I take myself.
  10. Disable it by Namarrgon · · Score: 5, Informative

    As of Ice Cream Sandwich:

    - Settings / Apps / All
    - Select the unwanted app/service
    - Click Disable.

    It's still in ROM of course, but it won't show up in the App Draw, it won't be started on boot, and it won't consume any memory or CPU time.

    --
    Why would anyone engrave "Elbereth"?
    1. Re:Disable it by h4rr4r · · Score: 4, Informative

      If you press uninstall updates the button will then say disable. Then press that and you are good to go.
      Android 4.2 fixes this by making them separate buttons.

  11. Re:Nothing new here by Gr8Apes · · Score: 4, Informative

    This is the OEM business model. ... Even with a premium PC line, they won't turn down these dollars thrust upon them from Symantec, and the online-game-of-the-week.

    This is a premium PC? Well, premium price anyways, when compared to an Apple iMac I see a higher res screen and better graphics for less. Of course, it'll also come sans all the fingerprints on the screen, since it's not a touch screen. I think that alone is worth several hundred $ in Apple's favor, or however much you value your finger should you ever try to touch my monitor. I kid, I kid... not.

    --
    The cesspool just got a check and balance.
  12. Basic Psychology by high_rolla · · Score: 5, Insightful

    The thing is, when they sell to a corporate this doesn't matter. The corporation just creates their own image and drops that on every machine as standard.

    The next largest market is not us techies but Joe average. Now yes, they do make money by pre installing this crapware but it also gives them an advantage. On the packaging they can show off that their machine comes preinstalled with this large list of software (highlighting various well known names). Joe average will tend to make his purchasing decision based on which machine has the largest list of features and the biggest numbers (works the same for stereos, TV's, etc). That's why all this tech comes packed with useless features that more often than not reduce the experience and performance. If you want to outsell the competition, sadly, this approach works.

    This is why this trend is not going to change anytime soon.

    You can win by not taking this approach (and Apple is probably the best example of this) but your product has to be well polished and typically you will be aiming for the upper market who more often than not doesn't fall for these marketing tricks.

    --
    Ryans Tutorials - A collection of technology tutorials.
  13. So "Nuke and Pave", this (was) a geek site. by couchslug · · Score: 4, Interesting

    I expect crapware. Blow away the OS and install from clean .isos using appropriate tools. I'll not detail it here, the internet is your friend.

    OS replacement should be trivial for nearly every Slashdotter. Back in 1999 they even discussed such things in these very forums. (Now get off my lawn, though given continental drift it's probably somewhere in the Marianas Trench...)

    If you don't know how, MANY nice folks on many forums offer their expertise for the reading. (Google "My Digital Life forums")

    If you don't WANT to know how, Fark is that >>>> way.

    --
    "This post is an artistic work of fiction and falsehood. Only a fool would take anything posted here as fact."
  14. Re:Nothing new here by Runaway1956 · · Score: 4, Insightful

    The question is - why are people buying these computers? Newegg, TigerDirect, and others sell components, online, and cheap. In an afternoon, a guy can build an equivalent computer from components, install his favorite OS, and be ready to start installing all his required software in the morning.

    Why pay 100 to 1000% extra, for a compromised system?

    So, maybe some slashdotters really don't understand how to turn a screwdriver. I'm sure there's kid in the neighborhood who does. Maybe your own son, daughter, niece, nephew? Give the kid fifty bucks to assemble your machine, you're still money ahead.

    --
    "Windows is like the faint smell of piss in a subway: it's there, and there's nothing you can do about it." - Charlie Br
  15. Re:Nothing new here by Sir_Sri · · Score: 4, Insightful

    And they mark up for it.

    Building your own, if you know what you're doing and know what you want is usually cheaper. But it does require work on your part, and while most of building a computer is pretty trivial some stuff (like correctly wiring a case to a mobo, or properly applying contact paste for a cooling fan) can really hold people back. Also, time and space.

  16. Re:Nothing new here by PCM2 · · Score: 4, Insightful

    The question is - why are people buying these computers? Newegg, TigerDirect, and others sell components, online, and cheap. In an afternoon, a guy can build an equivalent computer from components, install his favorite OS, and be ready to start installing all his required software in the morning.

    Show me someone who can build a 1.37-inch-thick 27" touchscreen all-in-one PC "in an afternoon" and I'll show you someone who works for Acer.

    With all the new system form factors coming out, I highly doubt you're going to see many classic, slapped-together tower PCs in people's homes in the near future.

    --
    Breakfast served all day!
  17. Re: money is addictive -duh! by PCM2 · · Score: 4, Informative

    If you're talking about QuickTime for Windows, there's a big difference between that and the QuickTime that comes with Mac OS X in terms of the things you describe.

    --
    Breakfast served all day!
  18. Re:Nothing new here by Runaway1956 · · Score: 5, Insightful

    I guess you've answered my question. If you want the latest consumer goody, and appearance is more important than performance or security, then you're stuck with whatever the vendors are offering.

    If you need a secure, reliable, stable system, and you don't care very much that it looks obsolete, then you can knock together a damned good tower at a fraction of the cost that you're going to pay for the vendor's comparable version.

    --
    "Windows is like the faint smell of piss in a subway: it's there, and there's nothing you can do about it." - Charlie Br
  19. Re:Nothing new here by PNutts · · Score: 4, Informative

    And they mark up for it.

    Building your own, if you know what you're doing and know what you want is usually cheaper. But it does require work on your part, and while most of building a computer is pretty trivial some stuff (like correctly wiring a case to a mobo, or properly applying contact paste for a cooling fan) can really hold people back. Also, time and space.

    Not really. It's hard to find as cheap parts that they use in the pre-built stuff. A quick look at NewEgg shows a Windows 7 mini-tower, AMD dual core x64, 4GB RAM, 320GB HD, AMD Radeon HD, integrated sound card, gigabit Ethernet, and 150W power supply for $229. Even if not a Cyber Monday price, picking the cheapest of everything quickly surpasses a pre-built PC these days. And for me it's difficult to pick the cheapest of every component.

  20. Re:Nothing new here by davydagger · · Score: 4, Insightful

    most people are NOT DIY'ers

    to build your own, you need to keep tabs on computer hardware, install your own OS, and keep track of warantee on a dozen or so parts.

    Then you have to fix it when it breaks.

    Fine for me. I know far far far more, than anyone who works at level 1 help desk would ever learn in his life, this isn't everyone. Most people WANT that help desk.(part of the cost).

    You also get one point of contact for warrantee. If ANYTHING breaks, they fix it. How the fuck would a n00b know a CPU/motherboard problem from a HD problem?

    Then there is OS installs. Most people want to plug it in, and have it work. A prior generation preffered laptops to desktops because they couldn't figure out which holes to plug things in. Expect them to navigate a windows installer?

    Fuck no. After making the mistake of building PCs for friends and family, I tell anyone who's not tech savy to just buy a computer that comes assembled, with warrantee, and tech support.(those guys don't get paid enough for doing that, an extra $200 on the tag to answer stupid n00b questions for two years), If anyone wants me to build them a PC, today its $50 on top of parts for assemble and test, and another $200, for 2 years of being able to call me on the phone and answer your stupid n00b questions.

    when you buy a PC in the store, your not paying for the parts, your paying for the service.

  21. Re:Nothing new here by jibjibjib · · Score: 4, Insightful

    If you want to use Windows you're often stuck with a choice between using the OEM crapware installation or paying for a new retail copy of Windows. Whereas on Linux a clean reinstall is generally free.

  22. Re:Nothing new here by lgw · · Score: 4, Insightful

    You will not come out ahead on a "cheapest of everything" PC doing it yourself - and it won't work when you put it together. You can very well come out ahead building a "workstation" - in the $1k-2k range, you generally get more for your budget, and especially better reliability, by picking top-quality parts yourself (and avoiding the very fastest anything).

    You'll never built a cheaper Walmart PC than Walmart - but then, who would want such a thing?

    --
    Socialism: a lie told by totalitarians and believed by fools.
  23. Re:Nothing new here by lgw · · Score: 5, Funny

    I know this is "computing myths of the 90s" month on /., but that's particularly old school.

    --
    Socialism: a lie told by totalitarians and believed by fools.
  24. Re:Nothing new here by RocketRabbit · · Score: 5, Funny

    Son, I've been married for a while now. The trick with the wife is to buy what you want and then worry about it later.

  25. Re:Nothing new here by 93+Escort+Wagon · · Score: 5, Funny

    Which wife is it now - your second or your third?

    --
    #DeleteChrome
  26. Re:Nothing new here by ifiwereasculptor · · Score: 4, Insightful

    Home Built PCs tend to follow a simple formula if you're jinxed and don't know what the hell you're doing.

    Really, that's pure FUD. First, if you can't properly diagnose hardware, what the hell are you doing building a computer yourself? Second, that only happens when you don't properly select your components. The only things you shouldn't skimp on are memory modules and the PSU. Especially the PSU. Funnily, that's exactly where some of the popular manufacturers cut costs, since they can spend the same amount of money on an i3-based machine with a good PSU or an i5-based machine with a crappy PSU. Since they "hey, it's an i5" is way better advertising than "hey, it has a good part that you probably never heard of and therefore don't care about", they all go for the i5 and then you're possibly fucked on the long term because almost every part of your PC is being fed incorrect voltages (and that can be insanely hard to diagnose at home if you don't know what you're looking for). They also tend to invest as little in cooling as possible, so at most you get an extra fan. Build correctly and you can do way, way better than any manufacturer. After all, they must pay their employees and profit from sales, and no amount of black magic will let them do it while charging you as much as the cost of the components.

  27. Re:Nothing new here by ozmanjusri · · Score: 4, Informative

    You can get a laptop built to your specs with vendors like Pioneer. http://pioneercomputers.com.au/products/categories.asp?c1=3. They used to give you the option of Ubuntu pre-installed, but even now you can avoid the Microsoft tax by not selecting an OS.

    To my mind, this is how all laptops should be offered.

    --
    "I've got more toys than Teruhisa Kitahara."
  28. Re:why Norton Internet Security or McAfee Internet by LordLimecat · · Score: 4, Insightful

    Because Symantec and McAfee are businesses whose goal is to make money, regardless of how relevant they are. Theyre actually quite good at what they do, your mistake is thinking that "what they do" is to provide solutions.

  29. you don't want a $20 PSU in any system by Joe_Dragon · · Score: 5, Insightful

    you don't want a $20 PSU in any system.

    That is the one of the worst places to cheap out and lot's of the low end Walmart PC do have shit PSU's in them.

  30. Re:Nothing new here by Smauler · · Score: 4, Insightful

    To be honest, it's not worth anyone's time putting together a budget PC for themselves, in purely financial terms - they'll end up with a budget PC, and not have saved much, if any money. Budget PCs are almost disposable now. 1 month of 20 a day cigarettes costs about as much as a budget PC where I live (UK).

    Building your own is more an ethos, rather than a saving money strategy. I've built my own for years, and saved a little money doing it. I've also, and more importantly IMO (getting back to the original point of the thread) avoided crapware. I hate it with a passion, and won't have it on my PC.

    My system is not the best... but until yesterday (power cut) I had 2100 hours uptime. After that 2100 hours, and the obviously poor shutdown... I booted to workable desktop within 1 minute without a hitch. This is with Vista.

    This is why I make my own PCs, and get the operating systems separately. The headaches, time, and irritation I avoid is worth more to me than the initial time it takes to build it.... That and the fact I like building a new PC, too.

  31. Re:Nothing new here by EvilJoker · · Score: 4, Insightful

    I find it interesting is that every statement like this excludes (or more frequently, omits) the cost ($80-100 or higher) of a legal Windows installation. Most people run Windows, and prefer it to be legal. Then you have to tack on labor - even if you only count active work to build it, it still takes a fair amount of time. Combine that with the illusion of support and warranty, and those $300 PCs (probably closer to the $260 ones) are a more attractive option for most people.

    Plus, I've seen a lot of self-built PCs. Biostar boards, Apex (or worse) PSUs, unbranded RAM, and no testing. Almost all would've gotten a better product if they'd just bought something off the shelf- even Acer makes better systems than that. Granted, I've seen DIY systems with ASUS/Gigabyte/etc, but those tend to be even more expensive.

    The only market segment where it makes financial sense is the high-end of the market. All major OEMs have razor-thin profit margins on the low-end. They make their real money on the high-end. When you get to the $1000 range, you can build a substantially better machine for a lower price, Windows and all.

  32. Re:Nothing new here by Cinder6 · · Score: 4, Informative

    I helped my brother pick out a new computer this weekend. After looking at the prices of PCs in his range ($350), I decided that building him a system would be far more cost effective. Note I didn't say cheaper--it wound up being $50 more--but it's a pretty decent system all the same, and with specs significantly better than the pre-built he was looking at.

    When I compare my PC to similar pre-built models, I find that the pre-builts tend to cost $800 more, and with worse hardware.

    Then again, maybe my local stores just suck.

    --
    If you can't convince them, convict them.
  33. Re:Get a signature PC by Dahamma · · Score: 4, Informative

    Skype doesn't come pre-installed, so you had to volitionally install it from the store.

    Nope, that's not true.

    "Skype for Windows 8 will be in the Windows Store on October 26, the day Windows 8 and its ARM-based sibling, Windows RT, are generally available. Skype for Windows 8 also will be preinstalled on "the top 12 Windows OEMs' machines," Skype officials said."

    http://www.zdnet.com/microsofts-skype-for-windows-8-to-launch-october-26-7000006145/

  34. Re:Clean Operating System CD? by GuldKalle · · Score: 4, Informative

    You can still do that, and you don't need a cd key to download.
    It's kind of hard to find a link, but it's there. For the record, digitalrivercontent.net is an official MS CDN:
    http://www.w7forums.com/official-windows-7-sp1-iso-image-downloads-t12325.html

    --
    What?
  35. The other factor by MachineShedFred · · Score: 4, Insightful

    You're absolutely right when it comes to component cost. However, you don't have the full cost unless the purchaser regards their time as completely devoid of worth.

    My time is valuable. I don't want to spend half a day figuring out how a heat sink retention clip works, putting the motherboard studs in the right place, but not that one hole that isn't on the board that will short it, finding out that the cheap shitbox case has 1/4 inch less clearance than it needs to for this particular CPU cooler so I have to run back to the store which is 25 minutes away, etc.

    I'd rather work with the computer, than work on the computer. But then again, that's why I use a Mac Pro.

    --
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