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GameSpy's New Owners Begin Disabling Multiplayer Without Warning

New submitter OldTimeRadio writes "Over the last month, both game publishers and gaming communities alike were surprised to find their GameSpy multiplayer support suddenly disabled by GLU Mobile, who purchased GameSpy from IGN this August. Many games, including Neverwinter Nights 1 & 2, Microsoft Flight Simulator X, Swat 4, Sniper Elite, Hidden and Dangerous 2, Wings of War, Star Wars: Battlefront are no longer able to find (and in some cases even host) multiplayer games. While games like Neverwinter Nights are still able to directly connect to servers if players know the IP address, less-fortunate gamers expressed outrage on GLU Mobile's 'Powered by GameSpy' Facebook page. In an open letter to their Sniper Elite gaming community today, UK game developer Rebellion explained it was helpless to change the situation: 'A few weeks ago, the online multiplayer servers for Sniper Elite were suddenly switched off by Glu, the third-party service we had been paying to maintain them. This decision by Glu was not taken in consultation with us and was beyond our control. We have been talking to them since to try and get the servers turned back on. We have been informed that in order to do so would cost us tens of thousands of pounds a year — far in excess of how much we were paying previously. We also do not have the option to take the multiplayer to a different provider. Because the game relies on Glu and Gamespy's middleware, the entire multiplayer aspect of the game would have to be redeveloped by us, again, at the cost of many tens of thousands of pounds.""

26 of 247 comments (clear)

  1. $2.7 million in stock? by BirdParrot · · Score: 4, Insightful

    I always thought GameSpy was bigger brand than this. So much you learn from gaming.

    1. Re:$2.7 million in stock? by Sir_Sri · · Score: 4, Insightful

      If walmart suddenly closed its 20 smallest stores would it suddenly not be a major company?

      The problem with gamespy is that most PC games have shifted to steam or their own publishers dedicated multiplayer (e.g. through origin or Uplay). At this point gamespy multiplayer is mostly legacy stuff, and there aren't a lot of options for them in the marketplace.

    2. Re:$2.7 million in stock? by poly_pusher · · Score: 5, Insightful

      They were bigger than this. They really bungled an opportunity for control of a niche that Steam ended up filling. I remember when I used to play Quake 3 through Gamespy. I couldn't help but think "wow, if they add the ability to let me buy and download games through here, provide a single location for access to game mods, and figure out a way to let me order Pizza while in game, they are going to take control of PC gaming."

      Instead Steam did it "no you can't order pizza directly but you can open a browser and grubhub."

      What Steam and Valve also did well was they gave you a reason to want to be a part of their community. Games like left 4 dead encouraged you to make friends otherwise you'd get stuck with a horrible team. When I was on Gamespy, there was never any incentive to participate in the community.

    3. Re:$2.7 million in stock? by Impy+the+Impiuos+Imp · · Score: 3, Informative

      GameSpy has been assholes going back to when they were a freeware providing game matching for Quake over 300 years ago.

      --
      (-1: Post disagrees with my already-settled worldview) is not a valid mod option.
  2. Do like the Tribes 2 community by Anonymous Coward · · Score: 5, Informative

    write your own master servers, and modify the client to work with your own authentication mechanism

    http://tribesnext.com

    1. Re:Do like the Tribes 2 community by Sir_Sri · · Score: 4, Interesting

      That's the problem. gamespy is mainly legacy stuff, Sniper elite is from about 2005, neverwinter nights is a lot older than that. There's just no money in writing all new multiplayer + patching for a 7 or 8 year old game unless it's an MMO type product. It's not that you can't do it, it's that 7 or 8 years on with no warning there isn't a whole lot of value in allocating 3 programmers for 3 or 4 months onto the problem.

      Everything new is going to be done with your own publisher servers, the console platform publishers or with Steam, I think the last big game to use gamespy for multiplayer was borderlands, or at least that's the last big one I can think of. Borderlands 2 looks like it integrates steamworks for PC multiplayer.

    2. Re:Do like the Tribes 2 community by Sir_Sri · · Score: 4, Interesting

      Is the source really worth that much?

      Short answer yes.

      Long answer: Letting the fans 'fix' it may not be a solution. It's not just a game bug, it's a whole system missing, who is going to run and pay for the servers? Do you want the experience of playing your game to involve downloading some sketchy patch from some sketchy place and connecting to some sketchy server? Letting fans work on it means it could take years to resolve if at all. You may be reusing major portions of your code, you may not own the license to it etc. Take neverwinter nights, which is aurora toolkit. I spoke specifically with two bioware guys a couple of weeks ago about how it would be nice if that toolkit was still available for teaching game design with (because it will run on anything and you can use existing game assets and a few other things), and I basically got a non answer (if you can find it on a shelf go to it, which is fair enough, but I was hoping for something more useful). My suspicion is that the source for the games would have an interplay license on it, and interplay has less employees than there are people commenting on this thread, so trying to come up with a plan to give away the source for free could take ages, assuming you ever could. And notice the baulders gate enhanced edition that just came out? If you gave away the source for free it would make a re-release or a port to new platforms much harder to commercialize if you want to do that sort of thing. (Neverwinter nights for iPad for example).

      For something like star wars battlefront, the company that made it doesn't even exist. The source is probably in a lucasarts archive somewhere, but they may not even have the people to review the code to be sure they aren't giving away something that was licensed but maybe didn't make the credits (say from a shop on the corner or that they bought a generic package). The art assets.... again, hard to say.

      It's not that you can't, and for some games that's probably a good idea, god knows in the teaching game development and design side of things we would love more games with source, but it's something you really need to plan for in advance.

  3. Sounds to me like... by msauve · · Score: 4, Insightful

    Rebellion (and others) hitched their wagon to some proprietary technology without having long term contracts in place. Shame on them.

    --
    "National Security is the chief cause of national insecurity." - Celine's First Law
    1. Re:Sounds to me like... by msauve · · Score: 5, Informative

      A wiser company might have included well defined renewal terms, perhaps an inflation adjusted flat rate plus adders for number of users and bandwidth utilization.

      They say the cost is "far in excess" of what they were previously paying, but "tens of thousands of pounds a year" is far less than a single employee costs, so it's not unreasonable to think that perhaps it wasn't a profitable proposition for GLU/Gamespy. Perhaps there were terms of the type described, the success of the game caused the user/bandwidth adders to increase, and this is just a case of trying to redirect customer anger because Rebellion doesn't want to foot the bill for an older game, despite its success.

      You call it "mediocre," but it won game of the year, has good ratings, was successful enough to spawn a sequel, and has enough of a continuing user base to get angered by this event, requiring in a public response by the publisher. None of which support the adjective "mediocre".

      --
      "National Security is the chief cause of national insecurity." - Celine's First Law
  4. in the future... by cynop · · Score: 4, Funny

    I suppose in the future, developers will think twice before using gamespy.

    1. Re:in the future... by Charliemopps · · Score: 5, Interesting

      It already happens ALL the time. We have a vendor for a CRM that just shut down the ODBC connection that they were implicitly charging us for. We went in to renew the contract and they said "Oh yea, ODBC is deprecated. You wont be able to connect to it after January 1st" to which we said "So how are we supposed to do reporting on the data?" and they replied "We have a new reporting service. You tell us which reports you need written and we'll charge you by the hour." As far as my employer is concerned "The cloud" is dead. The majority of cloud services we've dealt with have turned into extortion rackets in recent years. Upper management didn't see it coming but they're definitely on to it now. You can only sign a contract for so long... and once it's up they have you by the short hairs.

  5. I think we've all learned something here today by Anonymous Coward · · Score: 5, Insightful

    "Because the game relies on Glu and Gamespy's middleware"

    See, this is your problem right here. Not the middleware part per.se, but the idea that the middleware is ALSO locked to a service outside of your control should have disqualified it immediately. You wouldn't use a video codec for which you don't have have a Free source code decoder, right?!

    Oh... well, I guess we've learned TWO things here today.

    1. Re:I think we've all learned something here today by MightyMartian · · Score: 5, Funny

      Three things, if you include an almost fanatical devotion to the Pope.

      --
      The world's burning. Moped Jesus spotted on I50. Details at 11.
  6. screwed by a provider... by Anonymous Coward · · Score: 5, Interesting

    Who could have called that happening?

    Well, besides cortchety old Richard Stallman. Nobody listens to him.

  7. Re:Twitterization? by MightyMartian · · Score: 5, Insightful

    Perhaps the developers should not have used a single source proprietary solution that basically placed their wellbeing in the hands of a third party. This is what is known is willing dropping your drawers and hoping there won't be an assraping.

    --
    The world's burning. Moped Jesus spotted on I50. Details at 11.
  8. Re:Not just gamespy by BradleyUffner · · Score: 5, Insightful

    It seems like a huge major shuffling of media sources has gone around behind the scenes, even apple itunes 11, youtube, and windows 8 have all been raped and dumbed down.

    Maybe now that Console games are starting to get dumbed down and crippled to run on phones the console players will finally understand the frustration PC Gamers have been going through for the last 10 years or so.

  9. Re:Twitterization? by somersault · · Score: 4, Interesting

    I'll give you being wary of EA/Origin, but Valve/Steam haven't shown any signs of being douches so far, so I give them the benefit of the doubt. I'm pretty sure all Source based games have the option to connect directly to a server if you have the IP at least, and with other games these days you basically know that you're not getting eternal support. I find it crazy that so many people are willing to buy a new Call Of Duty every year or two when it's basically the same game just with new maps, but that's the way of it these days.. when I started online gaming, I got years of fun out of free Half-Life mods and free maps. I still have a lot of respect for Valve and the way they foster community.

    --
    which is totally what she said
  10. Re:Twitterization? by ArhcAngel · · Score: 5, Insightful

    Valve/Steam haven't shown any signs of being douches so far,

    Neither did GameSpy (originally known as QuakeSpy) prior to its acquisition by GLU Mobile. My question is didn't they have a contract in place to prevent this? If not, why not? If I am developing my product around a third parties ecosystem I am making damn sure they can't just pull the rug out on a whim. I'm sure there are details missing to this story. I can't believe GLU would be able to down these services without notifying the affected partners.

    --
    "A person is smart. People are dumb, panicky dangerous animals and you know it." - K
  11. Sound in Doom source ports by tepples · · Score: 4, Informative

    The source port of Doom was missing sound because the original Linux version used a non-free component licensed from a third party. Fans rewrote that.

  12. Re:Twitterization? by somersault · · Score: 5, Insightful

    Why?

    Because the Quake engine had it, Half-Life (based on Quake Engine) had it, and the Source engine has it. I used to use it to connect to LAN and internet games alike. All of Valve's games have been based on continual evolution of this engine. Valve always let you access the console in PC versions of your games. Maybe the console versions too, I'm not sure there. They also actively encourage modding of their games.

    Just because you're a fuckwit who has poured money into Steam and therefore, since you see yourself as NOT a fuckwit, it can't have been a fuckwit decision?

    Money doesn't mean that much to me at this point in my life, and so doesn't really come into what I think of Steam.

    I see Steam as more of a delivery mechanism. Pretty much all games on Steam have been designed to be able to run separately. If you really want to, you can strip out the DRM and run them standalone.

    Take it from me: you're a fuckwit.

    I'm not sure you're qualified to make that assumption in this context. Anyone who has been paying the slightest attention to the PC gaming scene over the last 20 years can see that Valve have been one of the best companies out there in terms of making good games, and encouraging the community to modify them to make them even better.

    --
    which is totally what she said
  13. Re:Twitterization? by ArhcAngel · · Score: 3, Informative

    The link I referenced has the full list. The point is Valve could sell out at any time and the new owner might not be as nice. At least they are a private company so there isn't any danger of a hostile takeover.

    GLU Mobile is having a bad 4thQ and this stinks to me of a plot to extort money off of their affiliates.

    --
    "A person is smart. People are dumb, panicky dangerous animals and you know it." - K
  14. Re:Twitterization? by crontabminusell · · Score: 4, Informative

    Steam not being douches? And what about when they say "accept our new licence agreement, the one where you we decide that you can't sue us no matter what, our we take back all the games you bought from us and all your games you bought elsewhere and which use our DRM" ?

    Not allowing me to buy any new game from them if I don't accept their new licence is faire. Stealing the game I already bought because I don't like the idea of being assrape by a company is not. Steam are not only douches, they are crooks.

    While I agree in principle that "holding one's games hostage" was a bad thing, you should listen to Gabe Newell's reasoning behind the TOS change here (fast forward to about 8:15). If you read the TOS, it doesn't talk about not being able to sue them, it's about not being able to start a class action suit against them. As Gabe Newell (briefly) explains in the video, the class action suits they face start out very one-sided in favor of the suing attorney. It costs them a ton of money just to go through the motions for the court, no matter if they're completely in the right or not. That's not exactly fair, regardless of how much money anyone thinks Valve has. As it was put in the video, "it's a shakedown."

  15. Re:Twitterization? by nocosd · · Score: 5, Insightful

    While I agree in principle that "holding one's games hostage" was a bad thing, you should listen to Gabe Newell's reasoning behind the TOS change here (fast forward to about 8:15). If you read the TOS, it doesn't talk about not being able to sue them, it's about not being able to start a class action suit against them. As Gabe Newell (briefly) explains in the video, the class action suits they face start out very one-sided in favor of the suing attorney. It costs them a ton of money just to go through the motions for the court, no matter if they're completely in the right or not. That's not exactly fair, regardless of how much money anyone thinks Valve has. As it was put in the video, "it's a shakedown."

    Having worked as a class action attorney, I do agree with you to a certain extent. Many class actions are simply shakedowns by plaintiff attorneys. But they can also be one of the only ways to hold a company liable for their wrongdoing. Are you, or anyone for that matter, going to sue Valve/Steam for $50? I know I wouldn't go through the hassle of a lawsuit for so little money, even if I had a bulletproof case. And this works to the company's advantage because if they can take $50 from a million people through wrongful means, but none of those people will sue individually, then the company essentially just stole $50 million with no risk.

    Granted, the attorneys on both sides see most of the money. But if you look at class actions as taking unjust gains away from companies, rather than reimbursing consumers, class action are, other than government action, the only way to really hold these companies accountable for their actions.

  16. Re:Twitterization? by Nemyst · · Score: 4, Insightful

    There's one big difference between GameSpy and Valve, though: Valve is a privately owned corporation. They're not at the whims of often disconnected or plain and simply stupid shareholders, they're not forced to disclose numbers for anything (and indeed, rarely do), they're not chasing next quarter's profit margin, and perhaps most importantly the owners care about the company, their products, and their fans. I don't see a Carly Fiorina getting on Valve's team anytime soon, if ever.

    Going public may give you a big money boost, but it's like selling your soul to the devil.

  17. Re:Twitterization? by dkf · · Score: 4, Insightful

    Going public may give you a big money boost, but it's like selling your soul to the devil.

    Technically, it's selling your soul to Wall St.

    No, I take that back. You're absolutely correct.

    --
    "Little does he know, but there is no 'I' in 'Idiot'!"
  18. Re:Twitterization? by Raumkraut · · Score: 3, Interesting

    Er, is this supposed to be implying that Valve is going to drop any games where the developer does not come back and write a Linux version? Because I have no idea what you are saying here.

    I believe he's saying that Valve are seeing an increased likelihood that Microsoft might flip a switch in Windows, which will make Steam, or Steam-powered games, stop working. Linux, for Valve, is (partly) a hedge against that. There is no one company (other than Valve itself) that can come along and "turn off" Steam for Linux.
    If Steam continues to function on Windows, then that's great for Valve. If it doesn't, however, then Valve are wise to have a fall-back plan. It's a lot better to have 90% of your income wiped out (all those Steam games that don't run on Linux), than to have 100% of it wiped out, and be scrambling for a fix while the coffers run dry.