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Loss of a Single Laptop Leads to $50k Fine Against Idaho Hospice

netbuzz writes "Losing a single laptop containing sensitive personal information about 441 patients will cost a non-profit Idaho hospice center $50,000, marking the first such HIPAA-related penalty involving fewer than 500 data-breach victims. Yes, the data was not encrypted. 'This action sends a strong message to the health care industry that, regardless of size, covered entities must take action and will be held accountable for safeguarding their patients' health information,' says the Department of Health and Human Services."

188 comments

  1. This is why God invented encryption by kriston · · Score: 4, Insightful

    This is why God invented encryption.

    --

    Kriston

    1. Re:This is why God invented encryption by Cryacin · · Score: 3, Informative

      Ummmm, at least Christians would say you're idolizing the wrong J.C.

      http://voices.yahoo.com/basic-cryptology-caesars-encryption-method-5295779.html

      --
      Science advances one funeral at a time- Max Planck
    2. Re:This is why God invented encryption by webmistressrachel · · Score: 3, Funny

      Yeah, he could at least idolize one with a three-letter UID - ~Jeremiah Cornelius. Have *some* class...

      --
      This tagline was transcoded to result in at least one smirk. If you experience failure to smirk, please consult your Gen
    3. Re:This is why God invented encryption by jellomizer · · Score: 1

      Encryption is slow. If you have ever did healthcare data, there is just so much data that encryption can add hours to your tasks.
      Combined with the fact that Health care organizations are just starting to invest into skilled workers, but still are dominated by a bunch of people who worked their way into IT, they were in accounting or in billing who got transferred to IT 20 years ago.
      These self learned and worked in the institution so long they really don't know how to think in terms of security. They bitch and moan when a vender wisely disables FTP. And will do stupid think like export a SQL db to access, so they can report on it.
      HIPAA combined with Meaning Full Use. Has made these older healthcare IT obsolete, however organization that suppose care wont fire them. Creating problems for the new set of people skilled in IT. And having a bunch of stupid tasks that distract them from doing the right thing.

      --
      If something is so important that you feel the need to post it on the internet... It probably isn't that important.
    4. Re:This is why God invented encryption by Anonymous Coward · · Score: 0

      Then GOD needs to dictate to business owners that they need to hire COMPETENT IT staff. Not MCSE idiots.

      I guarantee that this place has no IT staff at all and probably hires some outside company that is staffed with $10-$12 an hour idiots that can barely do their job let alone understand things like HIPPA or SOX.

      The biggest morons in the IT industry are the ones that wear Microsoft Polos with their certifications on them. It' means they dont have any real skills.

    5. Re:This is why God invented encryption by Lumpy · · Score: 1

      Sounds great.

      but you forgot to send the memo to management to double IT works salaries so they can attract competent people. Around here Medical IT staff get less than $21 an hour. you need to be paying $26-$31 to start to attract the competent people.

      --
      Do not look at laser with remaining good eye.
    6. Re:This is why God invented encryption by Bill_the_Engineer · · Score: 2

      Encryption is slow. If you have ever did healthcare data, there is just so much data that encryption can add hours to your tasks.

      No excuse. I deal with tons of data and by federal directive my laptop must have full disk encryption. It took 5 days to completely encrypt my laptop but now that it is encrypted, it has not added "hours" to my tasks. In fact it is barely noticeable. You do not have to have the data stored on your laptop either, you could have remote access to patient records.

      Combined with the fact that Health care organizations are just starting to invest into skilled workers, but still are dominated by a bunch of people who worked their way into IT, they were in accounting or in billing who got transferred to IT 20 years ago.

      These self learned and worked in the institution so long they really don't know how to think in terms of security. They bitch and moan when a vender wisely disables FTP. And will do stupid think like export a SQL db to access, so they can report on it.

      I doubt your statement is accurate. The main hospital in my home town always hired competent IT staff. In fact they influenced the type of computer courses offered at the local university since the early 80s.

      HIPAA combined with Meaning Full Use. Has made these older healthcare IT obsolete, however organization that suppose care wont fire them. Creating problems for the new set of people skilled in IT. And having a bunch of stupid tasks that distract them from doing the right thing.

      What do you base this on? The main hospital in my area do regular HIPAA compliance audits and employee training. People have actually gotten fired for violating the hospital privacy rules.

      --
      These comments are my own and do not necessarily reflect the views or opinions of my employer or colleagues...
    7. Re:This is why God invented encryption by kriston · · Score: 2

      This is just not true. I had a three-year-old laptop converted to full hard disk encryption and the change was not noticeable. Most CPUs now have hardware encryption acceleration, and those that don't have it already have fast enough math processors to handle the encryption.

      I should mention that in the federal space there are new "data at rest" security requirements and many of the databases in use today are already encrypted on disk.

      --

      Kriston

    8. Re:This is why God invented encryption by Anonymous Coward · · Score: 0

      Ummmm, at least Christians would say you're idolizing the wrong J.C.

      http://voices.yahoo.com/basic-cryptology-caesars-encryption-method-5295779.html

      You need to brush up on your Old Testament:

      http://en.wikipedia.org/wiki/Shibboleth

    9. Re:This is why God invented encryption by DragonWriter · · Score: 1

      Encryption is slow. If you have ever did healthcare data, there is just so much data that encryption can add hours to your tasks.

      Yeah, I work with plenty of healthcare data, and every computer in my organization uses full-disk encryption, plus all our communications channels that handle healthcare data moving to or from the outside world are also encrypted. The encryption doesn't add noticeable time to tasks.

    10. Re:This is why God invented encryption by macs4all · · Score: 0

      Encryption is slow.

      Not with a Macbook Pro running OS X 10.7 Lion (or later) it isn't. It offers "Filevault 2" nearly instantaneous (insignificant performance hit) whole-disk encryption that is standards-compliant, quite robust, and completely and utterly transparent to the user.

      Also, unless you are dual-booting with Bootcamp, even running a windows or Linux VM under Parallels or Fusion should afford the "drive container" the same encryption.

      And if you are running Bootcamp, Windows Vista and 7 (and presumably 8) also offer whole-drive protection (I think it's called "Bitlocker"?) that would work for that partition as well, although I have no idea regarding performance, and since MacBooks don't have TPM chips, the "verification" routine is a little more clunky for Bitlocker, but still available.

      Considering the cost of the alternative ($10k penalty (or more)), that $1100 MacBook Pro looks like a pretty damned good deal.

    11. Re:This is why God invented encryption by mcgrew · · Score: 1

      All good reasons, but they aren't excuses. If you can't follow the regulations, get out of the business.

    12. Re:This is why God invented encryption by pnutjam · · Score: 1

      For every organization that hires copetent IT people at a fair wage, there are 2 that try to scrape the bottom of the barrel by paying an insulting wage and 2 that are clueless and have a nephew or the old secretary running IT.
      This applies inside healthcare and out. Hospitals usually hire good people in my experience.

    13. Re:This is why God invented encryption by Anonymous Coward · · Score: 0

      How I've missed your pathetic Apple shilling.

  2. Hospice prices go up by Anonymous Coward · · Score: 1

    It's not like the hospice is going to be particularly harmed. The costs will be passed on to you through insurance. No person was held accountable their decision to not encrypt the laptop.

    1. Re:Hospice prices go up by Xicor · · Score: 0

      if i recall correctly from the hipaa rules, it isnt the hospice that is required to pay the fine, im pretty sure it is the employees responsible. the incorporation isnt the one being charged with the loss of the patient data.

    2. Re:Hospice prices go up by sunking2 · · Score: 3, Insightful

      Hopsice prices can't just arbitrarily go up for 99.9% of people who use insurance or medicaid. They work on prenegotiated rates. They can charge all they want, insurance is only going to pay them what they agreed to.

    3. Re:Hospice prices go up by sunking2 · · Score: 0

      I'm not so sure about that, and even if so, you are talking about such a piddle amount divided by so many policy holders that it rounds down to zero. A small price to pay for hopefully people being more careful.

    4. Re:Hospice prices go up by DragonWriter · · Score: 1

      if i recall correctly from the hipaa rules, it isnt the hospice that is required to pay the fine, im pretty sure it is the employees responsible.

      Both covered entities and individuals working in them can face criminal charges for certain HIPAA violations (which can include fines and jail time), there are also civil fines against covered entities possible for a wider range of violations. TFA clearly indicates that this is a fine as part of negotiated settlement between the government and the hospice, and that the hospice itself is paying the fine, though a better article is here.

  3. It works! by jameshofo · · Score: 0, Flamebait

    All those nay Sayers that government doesn't work, well look at this!

    --
    Good leaders run toward problems, bad leaders hide from them.
    1. Re:It works! by DoofusOfDeath · · Score: 3, Insightful

      It's hard to tell if you're being sarcastic or not.

    2. Re:It works! by Anonymous Coward · · Score: 1

      If it worked, we wouldn't be reading this article. The data was lost despite government regulation. I don't care that the government made 50k off the deal.

    3. Re:It works! by Alwin+Henseler · · Score: 4, Insightful

      No it doesn't. For starters: such a fine is a good thing, but it should be payable to the victims of the data breach (as in: the people whose sensitive data was dumped on the street). One way or another, they suffer damage from a data breach, they should be compensated.

      Secondly, it won't prevent further breaches like they happen so often these days. Maybe if fines are stiff enough, and handed out often enough, over time it will produce an effect. I wouldn't hold my breath though. When it comes to keeping data private, a new idiot is born every day. Sometimes an idiot in charge, but that's not always necessary.

    4. Re:It works! by icebike · · Score: 3, Informative

      No it doesn't. For starters: such a fine is a good thing, but it should be payable to the victims of the data breach (as in: the people whose sensitive data was dumped on the street).

      You did read the article right?

      Of course not.

      Nobodies data was abused. They didn't suffer any damages from the data breach.
      (You do know what a Hospice is, right? You understand that their clients could not possibly care less about a data breach?).

      Be that as it may, fines are NEVER payable to individuals. The government simply pockets the money.
      Nobody is taught any lessons, other than to raise their prices to pay for even more insurance.

      --
      Sig Battery depleted. Reverting to safe mode.
    5. Re:It works! by Enry · · Score: 4, Insightful

      Yes, and the next time some Hospice official thinks about not encrypting their data, they're going to remember this event and think better of it.

      HIPAA violations are serious. People have likely lost their jobs over this. Even though I'm not in a position to routinely work with patient data, my employer requires that my laptop is encrypted - in the case of my Linux laptop I was able to convince them that using encrypted LVM was sufficient.

    6. Re:It works! by Anonymous Coward · · Score: 1

      If the fine is yearly, firing their IT guy may save them a few thousands a year!

    7. Re:It works! by mlts · · Score: 3, Insightful

      I'm happy HIPAA is being enforced. We have already had way too many breaches, either tapes left in unsecured locations, or laptops "going missing".

      We already have had a decade of businesses giving security the hind teat, since it is viewed as a cost center, and the belief that "calling Geek Squad" after the fact can fix things. Having it made public that if laws/regs are broken, that fines will be levied might get places to zip their flies.

      Encryption of laptops is not hard, especially Windows laptops that are the mainstay in business that have TPM chips. With any Windows version newer than Vista, Bitlocker is very easy to enable on an enterprise level. For most things, just forcing BitLocker via GPO on laptops, even if the user is a full admin is more than good enough for security.

      For laptops without a TPM, Windows 8 and Windows Server 2012 allow for a password to be set before boot.

      Almost all new major operating systems have some form of DAR/WDE encryption ready to go. Linux has LUKS, BSD has gbde, AIX has EFS, Solaris has encrypt(1), OS X has FileVault II. Enabling this may not be trivial, but it is doable.

      Of course, almost all new backup programs have encryption, usually create/import a key, set a button to encrypt, and let fly. Netbackup has the Media Server Encryption Option, but even better, if one uses LTO-4 or newer media, NBU can just use the tape drive native AES encryption directly.

      There is no excuse for encrypting laptops and media these days. None.

    8. Re:It works! by Door-opening+Fascist · · Score: 1

      (You do know what a Hospice is, right? You understand that their clients could not possibly care less about a data breach?).

      I'm sure the thing you want to be dealing with when closing down a loved one's estate is finding out that someone's opened up a bunch of credit cards and gone to town.

      Be that as it may, fines are NEVER payable to individuals.

      What about the $2.4 billion that the National Fish and Wildlife Foundation received from BP as part of the Deepwater Horizon oil spill? That will have a direct, tangible benefit to the Gulf States. Skylar

    9. Re:It works! by Anonymous Coward · · Score: 1

      Yeah let's fire the IT guy who suggested all data to be encrypted and not the managers who overruled the IT guy because encryption is annoying.

    10. Re:It works! by NotQuiteReal · · Score: 2

      Next time I am dying I will be sure to carefully review the HIPPA compliance record for the hospice of my choice.

      --
      This issue is a bit more complicated than you think.
    11. Re:It works! by Anonymous Coward · · Score: 0

      IMO, should be another 50grand cause data wasn't encrypted like it should be

    12. Re:It works! by Anonymous Coward · · Score: 0

      Fines may or may not be payable to the clients, but usually a "identity protection" package is offered. And the damaged party may not be the one hurt by a data loss, the hospice client may have a family member who is the "Financially Responsible" party who's information has also been lost.

    13. Re:It works! by Anonymous Coward · · Score: 0

      Nobodies data was abused.

      Yet.

    14. Re:It works! by usuallylost · · Score: 1

      Yeah let's fire the IT guy who suggested all data to be encrypted and not the managers who overruled the IT guy because encryption is annoying.

      That pretty much jives with my experience. I had an experience where I warned my management over and over about a single point of failure in our customer supporting infrastructure. They didn't want to hear it. Didn't want to fix it. Didn't want to spend any money on it. Then one day it blew up. Cost the company a small fortune in blown SLA's. Of course their knee jerk reaction was to blame the IT person. The only reason I kept my job was by pulling out the documentation, which I purposely saved, of me telling my management about the problem and having everyone shoot me down over and over again. So the lesson is that if you tell them the truth they don't want to hear make sure you have a record of it. Make sure you have them refusing to listen to you documented in writing. I'd say it gives you a 50/50 chance of avoiding being the scape goat vs. being the automatic scape goat.

    15. Re:It works! by Immerman · · Score: 1

      Okay, so what exactly does TPM have to do with encrypting your data? Okay, sure, it gives you an off-disk location to store a key, but as far as I can tell everything else it does is related to creating a unique encryption key for that machine so that DRM can bind a software license to it. Useless for encryption of data that will move between machines, and it adds no further security against someone stealing a laptop. The only case in which it seems to offer any potential benefits is against someone stealing the drive out of a computer.

      --
      --- Most topics have many sides worth arguing, allow me to take one opposite you.
    16. Re:It works! by DragonWriter · · Score: 1

      If it worked, we wouldn't be reading this article. The data was lost despite government regulation. I don't care that the government made 50k off the deal.

      The $50K isn't the important part of the deal, the important part is the corrective action plan. (TFA isn't particularly good, but see here.)

    17. Re:It works! by jbmartin6 · · Score: 1

      Yes, and the next time some Hospice official thinks about not encrypting their data, they're going to remember this event and think better of it.

      What they will remember is that $50k is in the same ball park as the total cost of implementing and managing laptop encryption. So it makes sense to accept the risk of not having it.

      --
      This posting is provided 'AS IS' without warranty of any kind, implied or otherwise.
    18. Re:It works! by jbmartin6 · · Score: 1

      Encrypting laptops is *expensive* in time and effort. The problem is encrypting the system drive. Without this, our malefactor just edits the system drive, boots the OS with inserted password, and reads the encrypted data. Or if you do encrypt the system drive, there is some sort of pre-boot authentication required. Welcome to a patching and support nightmare. This is why mobile device encryption isn't as widely employed as some would like.

      --
      This posting is provided 'AS IS' without warranty of any kind, implied or otherwise.
    19. Re:It works! by painandgreed · · Score: 1

      Okay, so what exactly does TPM have to do with encrypting your data?

      Windows, particularly WIndows 7 Enterprise, requires a TPM chip for the included encryption software, Bitlocker, to work. Previous poster is saying that since business laptops come with TPM anyway and Windows that most large enterprises use comes with encryption anyway, the only reason business laptops are not encrypted is because somebody is too lazy to click a button.

      In reality, it's a bit more complicated than that. There are many older laptops out there running WinXP that has no built in encryption and are still "good enough" to do their jobs. People, especially doctors and executives, buy their own laptops to do their work on but don't know about the TPM chip or what version of Windows they need, and usually don't have the easy solution available to them as they buy cheaper versions without the needed components because it's "good enough" they also don't know about encryption and the laws involved. Include user apathy because they don't care and don't think the law includes them or what they do or because proper solutions are harder than simple solutions that don't account for HIPAA, and the task of encrypting everything becomes an order of magnitude harder.

    20. Re:It works! by Immerman · · Score: 1

      Ah, market games by Microsoft to encourage movement towards a world of hardware-based DRM, got it.

      --
      --- Most topics have many sides worth arguing, allow me to take one opposite you.
    21. Re:It works! by mcgrew · · Score: 1

      Nobody is taught any lessons, other than to raise their prices to pay for even more insurance.

      Nice try, kid, but insurance companies won't insure against losses from fines. The company must eat that loss.

    22. Re:It works! by bitt3n · · Score: 1

      it should be payable to the victims of the data breach

      I'm sure the hopsice would love that. just spend the afternoon at the cemetery with a checkbook and a trowel.

  4. A 'Big' fine? by ko7 · · Score: 1

    "... will cost a non-profit Idaho hospice center $50,000, ..."

    I'm not so sure just how strong of a message this will send.

    Encrypting patient data should be a no-brainer in this day and age.

    1. Re:A 'Big' fine? by JasoninKS · · Score: 1

      The key word there being "should". Sadly, there are many reasons this doesn't occur.

      1. Overloaded tech guy who was told to crank out new laptops ASAP, damn the torpedoes.
      2. Tech guy that knows better but was overruled by his boss.
      3. Tech guy told them it needed done, but CEO said "screw it, it costs too much and is too complicated for us to learn".
      4. Plain ol' oversight.

      My money would probably be on 3. "How's 70 year old Beloved Bill, who's been with our company forever, ever suppose to remember how to do this stuff?" "I don't care that it's automatic, it's too confusing and complicated." "My teenage kid knows all about computers and he says we don't need it."

    2. Re:A 'Big' fine? by afidel · · Score: 3, Insightful

      Dude, it's a small nonprofit hospice, it's doubtful they HAVE an IT guy, more likely a consultant they bring in to fix something every few years. I know because I worked consulting in a practice focused largely on smb medical and only our largest and/or most profitable customers ever engaged us for anything more than break/fix. I got out just as HIPPA enforcement was coming online and almost none of our clients was prepared despite the fact that we had sent along information for several years pointing them to organizations that could help them write their policies (we got nothing directly out of this, though given the state of many of their IT systems they would have needed services to become compliant with legal minimum practices).

      --
      There are 4 boxes to use in the defense of liberty: soap, ballot, jury, ammo. Use in that order. Starting now.
    3. Re:A 'Big' fine? by ko7 · · Score: 1

      All the more reason to have significant potential costs in the form of fines in order to encourage the persons responsible to choose more wisely. When the boss sees the loss of patient privacy as a mere externality, the status quo will continue.

    4. Re:A 'Big' fine? by Lumpy · · Score: 1

      You think they have a tech guy on staff? HAHAHAHAHAHAHAHA!

      Most places like this dont have any IT except for some service they call once every 2 months when a nurse fills a computer with popups.

      --
      Do not look at laser with remaining good eye.
  5. Being non-proft does not justify being incompetent by gweihir · · Score: 4, Insightful

    Yes, it is tragic, but effective encryption is free (TrueCrypt, e.g.) and a non-profit still does not have any business being incompetent.

    --
    Most ACs are not even worth the keystrokes to insult them. Be generically insulted by this and ignored otherwise.
  6. Government penalizers doing... by Anonymous Coward · · Score: 5, Insightful

    ...what govt penalizers do best: pick on those least capable of defending themselves... in other words go after the low hanging fruit and don't bother with the really hard stuff like rich, for-profit hospitals and clinics that routinely violate HIPAA... because those have armies of high-dollar lawyers who'll make life hard on the govt if they attempt to go after them.

    1. Re:Government penalizers doing... by Cryacin · · Score: 4, Funny

      Yeah, bunch of HIPAA-crits

      --
      Science advances one funeral at a time- Max Planck
    2. Re:Government penalizers doing... by icebike · · Score: 2

      Exactly.

      Any large hospital would have fought this out in court and prevailed.
      Banks, State Agencies, Military, Doctors and Clinics all over the country have data losses all the time, but
      nobody gets fined. Because they all have insurance and lawyers.
      But find one little agency, who's patients never live long enough to sue them and they therefore don't need
      to retain a huge legal staff, and BAM sue them into the ground.

      --
      Sig Battery depleted. Reverting to safe mode.
    3. Re:Government penalizers doing... by Lehk228 · · Score: 1

      I fully agree that we need more funding for enforcement of HIPAA violations, however the likelihood of securing such funding now is fairly low, and even if the money could be scrounged up there are other things that need the money more.

      --
      Snowden and Manning are heroes.
    4. Re:Government penalizers doing... by wmelnick · · Score: 2

      BS - They have already gone after Blue Cross/Blue Shield and many large practices. There have been multi-million dollar settlements. This was a warning shot to smaller providers that they have to keep their patients' data safe too because many are too lazy to do so.

    5. Re:Government penalizers doing... by aurispector · · Score: 0

      HIPAA is the biggest waste of paper ever to come out of DC. It solves nonexistent problems with imaginary solutions an imposes a constant and never ending expense on providers, raising costs for everyone. It's a bureaucrat's wet dream because they get to beat someone with a stick and pretend they're helping people.

      The ultimate in big government overstepping it's bounds.

      --
      I have mod points. The reign of terror begins now.
    6. Re:Government penalizers doing... by Anonymous Coward · · Score: 0

      The "crit" is silent and usually not displayed. It's really uninteresting when you think about it.

    7. Re:Government penalizers doing... by Anonymous Coward · · Score: 2, Informative

      Banks, State Agencies, Military, Doctors and Clinics all over the country have data losses all the time, but
      nobody gets fined. Because they all have insurance and lawyers.

      Nobody gets fined? Are you kidding? Large organizations get fined all the time, often for amounts of money that aren't measured in "K". It is, by the way, the reason that said organizations have insurance. And lawyers. This one is making the news precisely because it's a small organization and a small data breach.

    8. Re:Government penalizers doing... by c0lo · · Score: 1

      ...what govt penalizers do best: pick on those least capable of defending themselves...

      Why, that's a brilliant example of high moral values: why waste the citizens tax money on those that can do more than defend themselves (like: call someone to just... you know? incidentally mention... they'll deduct the fine from next electoral donation round) ?!

      (ducks)

      --
      Questions raise, answers kill. Raise questions to stay alive.
    9. Re:Government penalizers doing... by Anonymous Coward · · Score: 0

      Amen...

    10. Re:Government penalizers doing... by stormpunk · · Score: 2

      It took years before there were any fines. The BCBS fine of $1.5m was for 1m records. The only warning that says is that it is cheaper to ignore the regulations than do anything about it.
      Also, if you're going to lose records then lose big and you get a discount. It cost the hospice over $100 per record and BCBS $1.50. There does appear to be something to the statement that larger agencies have less to worry about.

    11. Re:Government penalizers doing... by ColdWetDog · · Score: 3, Insightful

      Nice rant. Too bad you're mostly wrong. HIPAA actually does manage to get data protection pushed far and wide in an industry that fights tooth and nail against any change. It's hardly perfect but it's not terribly onerous and most of the edge cases and implementation problems have been sorted out.

      I'm not sure why they chose to beat up on some rural Hospice provider - they've had plenty of chances to hit some big boys and girls, but this will send out a signal that you shouldn't fuck around and avoid doing simple things. It isn't much of an expense to encrypt laptops. It's not hard to put locks on doors, HIPAA has made it easier to transfer data back and forth between providers because everyone is working off the same set of rules.

      Maybe you should bash your head with your copy of Atlas Shrugged a few more times until things are clearer.

      --
      Faster! Faster! Faster would be better!
    12. Re:Government penalizers doing... by aurispector · · Score: 1

      I'm fighting it tooth and nail because I AM part of the industry and have an inside view on what it means. Armchair idiots love looking at the abstracts but never have a clue about the reality of the issues. Data breaches are rare, incidents of actual patient harm as a result are virtually nil and enforcement should be focused on the people perpetrating the harm. If you wonder why health care costs keep rising look in the mirror because support for this sort of unproductive regulation is the primary cause.

      --
      I have mod points. The reign of terror begins now.
    13. Re:Government penalizers doing... by Anonymous Coward · · Score: 0

      Please send me a link to that study that conclusively links rising healthcare costs to the handful of HIPAA fines.

    14. Re:Government penalizers doing... by filthpickle · · Score: 1

      I work in this industry. I pay my bills because of it, but I will still state this with complete conviction. Computers never saved any patient a dime in healthcare.

    15. Re:Government penalizers doing... by DragonWriter · · Score: 1

      HIPAA is the biggest waste of paper ever to come out of DC. It solves nonexistent problems with imaginary solutions an imposes a constant and never ending expense on providers, raising costs for everyone.

      The main problem HIPAA aims to address (well, the main technical problem; HIPAA includes more than the IT-related aspects) is the barriers to health care access posed by health care payers (private and public) mandate mutually incompatible requirements and formats for billing, payment, and other administrative transactions (which make -- and moreso, made prior to HIPAA -- it difficult for providers to deal with multiple different insurers); the privacy and security aspects of HIPAA were in no small part instituted to mitigate the primary basis for political resistance to the standardization of electronic transactions and the push to use electronic transactions in healthcare (and the more recent enhancements regarding privacy and security served a similar purpose with regard to the push to EHRs.)

      These problems are not "nonexistent", and while the standardization under HIPAA and subsequent related acts hasn't solved them, it certainly has mitigated them to a certain extent, and most of the newer requirements are motivated directly at addressing the gaps that have been identified -- largely by providers -- in the existing requirements.

    16. Re:Government penalizers doing... by Anonymous Coward · · Score: 0

      The 2009 CVS settlement was for $2.25 million for violations in 2006.

  7. These guys are an easy takedown. by rashanon · · Score: 1

    They beat up on these guys because they don't have the resources to fight back. Right or wrong in this case is not the issue. A easy win was. HIPPA will not go after a big health care chain, because the chain will spend all the money needed to block these cases. These guys will not back up there words about protecting patients against a biggie. They just want to look like it.

  8. Legal Explanationr by Anonymous Coward · · Score: 0

    The issue of whether the breach affects more or less than 500 patients is legally relevant. Companies that suffer a compromise of certain types of personal information (including medical records) must report it to the government. When the number of victims is more than 500, the reporting requirements are stricter--the deadline is sooner, a notification about the problem is posted on a government website, etc. So when it's 500, they are generally just not treated as seriously; the enforcement agencies tend not to invest a lot of time and money in taking action against them. There is a rule that, if the data that was stolen is properly encrypted so that the hacker or thief can't actually use it, then the company has nothing to worry about. This is a "safe harbor" provision that encourages companies that store personal information to secure it so that they don't have to worry about getting sued for data breaches.

  9. probably idiot spoiled-rich-brat management by Anonymous Coward · · Score: 1

    The day I was terminated from a company with a crazy spoiled-rich drunken brat who's father gave her all the startup money and helped her get a healthcare related company going was the day I became religious about encryption and file shredding. This lady was an IDIOT. She shelled out high salaries from top people in the industry to give her good advice, and she did not listen to any of them and ended up getting ripped off of her entire business model and client base by her former VP who was tech-savvy. Security was as lax as it gets and he covered his tracks thoroughly. Then when she said she was hiring top dollar experts to come in and find traces of deleted data on the computers to show evidence of what he had done, I urged her to stop using them and told the chick "don't use those computers. anything recoverable will be overwritten". She blew me off because I wasn't a full time data recovery person. They flew in from across the country and told her the exact same thing I did. Then she got furious at me because I hadn't made it clear enough to her not to do that (which was B.S.) and eventually fired me and wanted to get her claws on my personal computer because she suspected me of being an insider helping the former VP ripping her off. So I quickly moved all my personal then non-encrypted home PC files to a TrueCrypt encrypted volume on a new drive and then shredded the old drive's contents. Then i ran magnets all over the thing and drilled a bajillion holes in it, rendering it useless.

    This is the new generation of bosses and company owners in America. They're the sons and daughters of the upper crust whom are starting and running companies having no real background in the industry and making themselves look like the idiots they are in the process, while the employees are trying to beam-balance their job amidst the chaos.

    1. Re:probably idiot spoiled-rich-brat management by Anonymous Coward · · Score: 0

      I bet she's from Nashville. Bitches like that are always from Nashville. Or Atlanta. And they drive SUV's and talk on the cell phone ALL THE TIME.

    2. Re:probably idiot spoiled-rich-brat management by Anonymous Coward · · Score: 0

      No, they're not sons and daughters of the "upper crust", they're sons and daughters of the stale crust which is pretty much described as "westerners".

    3. Re:probably idiot spoiled-rich-brat management by Anonymous Coward · · Score: 0

      I dunno where she was from but she was definitely glued to her cell phone. Was always blowing money on drinking parties and kept booze in the break room and encouraged everyone to drink on the job as well. I know it sounds like 4chan fiction, but I assure you that I am not making any of this up.

    4. Re:probably idiot spoiled-rich-brat management by Anonymous Coward · · Score: 0

      Ya, most likely if you dig deep enough they could be confirmed as the spawn-of-the-bush-era from one degree to another. God help us all.

    5. Re:probably idiot spoiled-rich-brat management by Anonymous Coward · · Score: 0

      Having been all over the world, I can safely say that there is always a snooty bitch willing to run you over in an SUV while glued to her celphone. Living in the southeast US, it does seem to be a higher concentration than most places...

  10. How to ensure it gets encrypted... by Anonymous Coward · · Score: 3, Interesting

    Require the people in charge of an organization to store THEIR personal data in any such repository. Then maybe they'd have more incentive to make sure it gets PROPERLY encrypted.

    1. Re:How to ensure it gets encrypted... by Anonymous Coward · · Score: 0

      That's perfect. Reminds me of the rule in my house. Whoever cuts the cake is the last one to pick a slice. Good way to ensure they make every slice the same.

  11. America confuses me by sidevans · · Score: 1

    Facebook, Google and probably Apple make money selling customer data

    but

    Non-Profit organisation (organization) gets fined for losing customer data

    I know its different data but cmon, what's the world coming to?

    --
    I'm not signing anything
    1. Re:America confuses me by Anonymous Coward · · Score: 1

      You don't know why the rules are different for medical records than personal data that is voluntarily provided? Sheesh, and they say Americans are dumb.

  12. Did they ignore the regulations at the start? by Kwyj1b0 · · Score: 2

    At a university where I work, there is a requirement that any project involving storing personal data must go through several periodic reviews and has to meet some strict requirements - encryption is a must (without it, the project won't even get off the ground). I'd be very surprised if there are no regulations dictating how hospitals must store and protect data.

    I read TFA, but I couldn't see whether such requirements are a must for hospices. Did they just go ahead and ignore the requirements? In which case, the fine is too small. Or are there no regulations for healthcare industry (I'd find that very surprising)? Can someone more knowledgeable tell me if this was negligence or outright violation of protocol?

    1. Re:Did they ignore the regulations at the start? by Door-opening+Fascist · · Score: 1

      In Washington, many health providers are barely regulated (see Seattle Time's report Seniors for Sale). The state regular, DSHS, is notoriously incompetent and hasn't been nationally accredited since at least 2001. I imagine most of the oversight comes from the feds, who are pretty overworked. Skylar

  13. AWESOME! by Anonymous Coward · · Score: 0

    Finally someone punished for their security incompetence!

    The fine seems pretty low though.

  14. Re:Being non-proft does not justify being incompet by DigiShaman · · Score: 1

    While not free, a much simpler option for the end-user would be to purchase a laptop with drive encryption available out of the box. Windows 7 Ultimate/Enterprise and Mac OSX respectively. Both can provide end-user support over the phone in the event of needing to recover data (OEM and Apple support). That phone call could make this the most important decision ever made. And to go a step further, you can use an online backup solution such as Mozy and backup to the cloud (both client connection and back-end storage resides in an encrypted state).

    Now, you may say this is expensive. But the cost of paying the fine is much higher. It's also more expensive to society as a whole when sensitive information gets shat all over the internet. I can't speak for everyone, but I know I don't want my stuff out there.

    --
    Life is not for the lazy.
  15. Why are you doing it in the first place? by rudy_wayne · · Score: 2

    Every time I see one of these stories I wonder about the same thing. Why is sensitive patient information on a laptop in the first place, and why is that laptop leaving the hospital.

    If you are a business executive, I can understand that you would be carrying a laptop which contains emails and other documents. But I cannot think of a single good reason (GOOD REASON) why a hospital's patient information would ever need to be stored on a laptop. Seriously, if you have employees carrying around laptops loaded with patient information, you're doing it wrong.

    1. Re:Why are you doing it in the first place? by mlw4428 · · Score: 1

      Low ranking managers, nurses/doctors/etc who only make "rounds" every other day or something to see patients, remote coders who stopped in the office for some reason, IT support persons with access to shared drives to spreadsheets/data containing patient information, etc, etc.

      There are a number of reasons why laptops leave facilities. The question is why wasn't it encrypted?

    2. Re:Why are you doing it in the first place? by Osgeld · · Score: 1

      no reason that it needed to be local on the machine, let alone local, portable, and unencrypted

    3. Re:Why are you doing it in the first place? by rudy_wayne · · Score: 1

      Low ranking managers, nurses/doctors/etc who only make "rounds" every other day or something to see patients, remote coders who stopped in the office for some reason, IT support persons with access to shared drives to spreadsheets/data containing patient information, etc, etc.

      There are a number of reasons why laptops leave facilities.

      Yes, there are many reasons why laptops leave facilities and all the ones you cited are perfectly valid, except for one thing. Why is there patient information on the laptop? That makes absolutely no sense.

      You come into the facility for your once a week visit, you connect your laptop to the network and you access the patient information. There simply is no legitimate reason for the patient information to be on any laptop, let alone one that is going to leave the facility.

    4. Re:Why are you doing it in the first place? by Anonymous Coward · · Score: 0

      You act like remote docs wouldn't be cached on the machine. Ms Word would open a temp file on the local machine, RAM would have the info as well as the swap file.

    5. Re:Why are you doing it in the first place? by SternisheFan · · Score: 1

      Hospice employees need to travel to the dying patients homes, where the ptients are 'home to die', i.e. "hospice"

    6. Re:Why are you doing it in the first place? by ganjadude · · Score: 1

      Hasnt anyone ever heard of a VPN before? it really is not that hard to keep data safe

      --
      have you seen my sig? there are many others like it but none that are the same
    7. Re:Why are you doing it in the first place? by Osgeld · · Score: 1

      we have this thing called VPN's, and you can access data on them without having to keep a copy on your personal device, force a password policy and its not perfect, but its better than "oops, I lost 500 patients data in one fell swoop conveniently cataloged and in xls format"

      if you keep your data at a central resource, its much easier to do damage control

    8. Re:Why are you doing it in the first place? by Osgeld · · Score: 1

      but again there is no reason why it could not be cached

      Ram and swap, ok, sure, theres no perfect lock, but its better than no lock and hoping for the best

    9. Re:Why are you doing it in the first place? by Anonymous Coward · · Score: 0

      There are a significant number of patients in the world who both do not have their own internet access and who live in an area where cellular reception is questionable at best.

    10. Re:Why are you doing it in the first place? by ChrisMaple · · Score: 1

      So they take data with them only for those patients they'll be seeing that day, and only the data needed: not SSNs, account payment methods, next of kin data, etc.

      --
      Contribute to civilization: ari.aynrand.org/donate
    11. Re:Why are you doing it in the first place? by wvmarle · · Score: 2

      That requires a network connection. Not every home has an Internet connection, and many that have, do not have easy facilities to connect a visitor's computer to the Internet. And as this is set in the US, I wouldn't consider mobile (3G, 4G data) coverage a given either. So VPN is not an option.

    12. Re:Why are you doing it in the first place? by Anonymous Coward · · Score: 1

      As residents, we have patient information on our personal laptops all of the time. How else do you intelligently answer phone calls at night, at home, about the patient?

      We also have information on patients when we are planning on doing some sort of educational presentation on a case (grand rounds, etc). Yes, before the presentation we get rid of any identifying data... before that there is no way to do that. I don't even think the right software is available on the hospital computers. Even if there were, at my facility there are not enough computers available to allow me to sit at one for half an hour to scrub the notes/images.

      The last bit that is missing from here is this: We are doing all of this on our personal laptops. These are not facility owned devices. The majority of the encryption solutions above seem to be assuming that the hospital owns the laptop. I know I would never want my personal laptop to be encrypted. I also know my hospital would never buy us a laptop to use. (They won't even get us enough pagers! We have to share those and when one is on call they have to drive an avg of 30 mins to go pick one up from another resident... something repeated first thing in the morning...)

    13. Re:Why are you doing it in the first place? by Anonymous Coward · · Score: 0

      I guess most of the world is doing it wrong, which is why I saw this article last week from our compliance office. Device encryption means nothing when we have doctors who forward email over POP/SMTP to the BIS account or yahoo/gmail/hotmail accounts who discuss patient cases VIA email with other providers. At issue is patient identifiable information, simply a name and presence of service is a violation.

      Without details it could have been any number of legitimate reasons to have patient data on the machine. At issue was that they did even attempt to protect it.

    14. Re:Why are you doing it in the first place? by pnutjam · · Score: 1

      Personal laptop does not preclude an encrypted volume. You may not want whole disk encryption, but data should be encrypted.

      //Yes, I know encrypted volumes are not fully secure if someone wants to sniff page files or comb through temp files.

  16. Proceeds of the fine will go to charity by Anonymous Coward · · Score: 0

    No, not to the same place. But by coincidence, the NFL will contribute a $50,000 fine levied against a player mouthing off against the refs to the North Idaho hospice.

    Hey, I'm cynical. Sue me.

  17. What a Joke by Charliemopps · · Score: 4, Interesting

    Having worked on many projects involving various levels of government regulation and compliance, and seeing all the different facets of security and what-not, I can state for a fact that a case like this will be looked at like "It was only a $50k fine? This security hardening project is costing us well over $200k and we still might have a breach that would lead to such a fine. Why are we even bothering?"

    We had a project that was basically just a fuzzy match for numbers that looked like credit card or social security numbers and delete them if it found them, just in case they got into a part of the database they shouldn't (like a customers stuck their social security number into their address, and yes, it's happened before) That project cost us $22,000. It ended up being a single line of SQL that ran as part of a service every hour. $50k is laughable. Security breaches like this should nearly bankrupt a company, there is no other way they'll be taken seriously. I'm involved in 5 different projects right now, each of them billing out at over $100k each, 3 of them revolve around privacy issues and government compliance. The fines issued for such breaches aren't even in our paperwork as a concern. The cost of a breach in regards to public image however has a very specific, very large number near the top of the chart. But we're in a business where people are paying attention to such things. These fines should START in the millions because preventing them costs in the hundreds of thousands of dollars.

    1. Re:What a Joke by Guido69 · · Score: 3, Funny

      If you've seriously got a viable business model where encrypting a single laptop can bring in $N00k, please let me know.

      --
      - If we aren't supposed to eat animals, then why are they made out of meat? - Steven Wright
    2. Re:What a Joke by twistofsin · · Score: 2
      I'm trying to wrap my head around how you went from

      1. Recognizing the risk 2. Spending 22k 3. And ending up with 1 line of code for it.

      I mean, at what point in that expenditure was that line of code developed? That 1 line of code is obviously includes a search string for the databases, and a command to delete them. How was that not obvious to implement?

    3. Re:What a Joke by Anonymous Coward · · Score: 1

      I only charge $11k per line of SQL!

      Also if they nearly bankrupted this hospice the patients might die!

    4. Re:What a Joke by jklovanc · · Score: 3, Interesting

      Perhaps the fine was sized to cause pain to the organization and not kill it. Everyone makes mistakes and there are consequences but those consequences should not be fatal. Now if it happened a second time the fines should be much larger. A third time should bankrupt the company.

    5. Re:What a Joke by magamiako1 · · Score: 1

      For what it's worth that's actually not a whole lot of money depending on the development practices of the organization.

      * Cost of resources used (PCs, software, servers, etc.)
      * Development, QA, Lifecycle
      * Project Managers, Managers, Business Analysts, Developer

    6. Re:What a Joke by Charliemopps · · Score: 1

      You vastly underestimate the size and complexity of our systems. It does not start with "Recognize risk" it starts with "Risk discovery" which is a very complex process. We're talking rooms full of people with very boring flowcharts. If you just wait for risk to "pop up" before you fix it, you've already got a breach.

    7. Re:What a Joke by Charliemopps · · Score: 1

      We don't encrypt laptops. We don't allow sensitive data on laptops... or desktops for that matter. If you want access to that sort of thing, you need to VPN in and log onto a Virtual machine... that virtual machine is then wiped as soon as you log off. We don't have to worry about the user end of the session at all.

    8. Re:What a Joke by Anonymous Coward · · Score: 0

      Sounds like you guys suck at your job. You had a room full of people with flowcharts, and $22K later, you came up with a SQL query running in scheduler?

  18. Re:Being non-proft does not justify being incompet by Kaenneth · · Score: 3, Interesting

    Question; is there a differance between 'effective' encryption, and 'HIPAA Approved' encryption?

    From a legal standpoint, would cheap/free encryption like Truecrypt/PGP be acceptable, or do you need HIPAA certified encryption with enterprise key management, etc. for $1000 a seat?

    What stops your medical records being 'encrypted' with ROT13?

  19. Re:Being non-proft does not justify being incompet by Anonymous Coward · · Score: 4, Informative

    Question; is there a differance between 'effective' encryption, and 'HIPAA Approved' encryption?

    Yes, HIPAA stipulates that it must be FIPS-accredited. AES-encrypted zip files are acceptable; the older standard of zip file encryption (whatever that was) isn't.

    What stops your medical records being 'encrypted' with ROT13?

    The above.

  20. I work in HIPAA data, $50k fine is reasonable by Anonymous Coward · · Score: 0

    You can never "undisclose" facts like home addresses of HIV patients,
    patient names taking socially stigmatizing drugs, phone numbers and mental disorders, etc.

    Bank-fraud mentality doesn't work in medicine : we cant "replace" the amount lost.

    RULES
    1. DONT put private patient data on your laptop (HIPAA identifiers)
    2. ENCRYPT data in those very rare care delivery circumstances where you actually need HIPAA data on your laptop
    3. DE-IDENTIFY information you dont really need: you dont need patient names for research except in rare cases

    $50k fine seems reasonable penalty to kick people out who aren't capable of basic safeguards.

    I defend your health data and I approve this message.
    --Anonymous Coward

  21. Price of your privacy. by Anonymous Coward · · Score: 0

    So it has been revealed: your medical information costs about 113USD. Don't sell it for any less!

  22. Patients don't get a penny of it. by Anonymous Coward · · Score: 0

    Why does the government get any of it?

  23. -or- they learned another lesson... by bradorsomething · · Score: 3, Insightful

    When you lose one laptop worth of patient data, don't tell anybody.

    1. Re:-or- they learned another lesson... by nereid666 · · Score: 1

      Sure, and probably the laptop is clean of information because now have a new installation made with the windows partition recovery.

      --
      Damia
  24. Re:Being non-proft does not justify being incompet by Guido69 · · Score: 4, Informative

    FIPS 140-2 to be more specific. There are plenty of free options.

    --
    - If we aren't supposed to eat animals, then why are they made out of meat? - Steven Wright
  25. Should not be on there in the first place, at all. by markdavis · · Score: 2

    I love all the immediate "encrypt it" comments. Yes, that would be helpful, but the bigger question to ask is:

    "Why would such data be copied onto a laptop in the first place?"

    We keep hearing stuff like lost laptops and flash drives over and over. The reality is that sensitive data like this shouldn't be on those devices in the first place. One would think it would be accessed only on secure servers through approved clients and methods. Most facilities' HIPAA guidelines specifically forbid copying such information off the servers in the first place (expect by I.T. for backup) regardless if it is encrypted or not. Seems like employees in the organizations just ignore that.

    Encryption can be broken.

  26. First kill the weak by hyades1 · · Score: 1

    This is just a case of following the good old, tried and true tax department/RIAA solution. You go after the small, weak, vulnerable targets. The big ones are likely to defend themselves with armies of lawyers and keep your sorry ass in court for the next hundred years.

    Basically, it's much easier and safer to kick a dog with no teeth.

    --
    I've calculated my velocity with such exquisite precision that I have no idea where I am.
  27. This is why Chromebooks are #1 on Amazon by fsterman · · Score: 1

    If there is a definition of cloud computing, it's the abstraction of administration. Managers at a hospice in Idaho are not qualified to make IT decisions about encryption. Even Microsoft's cloud is more secure than what they can put together : ) Combine bio-authentication with a website white list and you eliminate all passive/opportunistic attacks.

    --
    Is there anything better than clicking through Microsoft ads on Slashdot?
    1. Re:This is why Chromebooks are #1 on Amazon by painandgreed · · Score: 1

      If there is a definition of cloud computing, it's the abstraction of administration. Managers at a hospice in Idaho are not qualified to make IT decisions about encryption. Even Microsoft's cloud is more secure than what they can put together : ) Combine bio-authentication with a website white list and you eliminate all passive/opportunistic attacks.

      But until Microsoft, Google, Apple, or any other cloud server encrypts all information transfer and signs HIPAA agreement forms, nobody can put their information on them. There are such services out there, but AFAIK, the easy solutions are not signing those forms which every management in a HIPAA covered enterprise should know.

  28. Portablity? by elkto · · Score: 1

    Part of HIPPA was to address information portability. While it may be better, patent information portability is painfully lacking. When will this be addressed with the same gusto as the privacy portion?

    1. Re:Portablity? by Anonymous Coward · · Score: 0

      I don't know what you're talking about, medical data is flying across HISPs all over the place.

    2. Re:Portablity? by elkto · · Score: 1

      I am seriously glad to hear it. Couple years ago, I had to call ‘connected’ people to obtain (purchase) data from one Health Care System cut to a DVD, and hand deliver it to a Hospital so that a child could be diagnosed. They had been waiting DAYS for the information. This in the middle of a population center of close to one million people. Did they standardize (cement down) HL7? (Not being confrontational, HL7 seemed to be in a state of flux last I worked with it i.e. lets add objects!)

      LOL, I remember McKesson (who seemed to assimilate any competition) had problems with product lines communicating with themselves.

    3. Re:Portablity? by DragonWriter · · Score: 1

      Part of HIPPA was to address information portability.

      First, its HIPAA (Health Insurance Portability and Accountability Act of 1996), not HIPPA. Second, it was to address insurance portability, not information portability.

      While it may be better, patent information portability is painfully lacking. When will this be addressed with the same gusto as the privacy portion?

      Portability of patient information didn't become as big a focus of federal efforts until fairly recent with the push to EHRs, and particularly the Meaningful Use provisions of the HITECH Act (part of the 2009 stimulus bill); the focus there is on incentives, though, not requirements and penalties.

    4. Re:Portablity? by elkto · · Score: 1

      Thanks for the information. I was not aware that there was/is HIPAA I and a sequel HIPAA II. I can see a large upside to patent records portability and was/would champion the cause (still like a XML version over HL7). While understanding the potential for patent information misuse, I have not really seen any yet (Of course that could be a good thing).

  29. Re:Being non-proft does not justify being incompet by Anonymous Coward · · Score: 0

    Where in HIPAA does it state FIPS complaint encryption? I'd love to see this citation. HIPAA is a guideline, it sets in place no specifications to exactly what you should do.

  30. So they already failed an audit and ignored that by gelfling · · Score: 1

    Any HIPAA audit would have found just that deficiency.

  31. Re:Being non-proft does not justify being incompet by adolf · · Score: 2

    FIPS 140-2 to be more specific. There are plenty of free options.

    Are there? Last time I looked into FIPS 140, it was the case that only certain software versions were validated by NIST, and none of the validated incarnations were either free-beer or free-libre.

    Even the folks behind Truecrypt "To our best knowledge, TrueCrypt complies with the following standards, specifications, and recommendations...", before failing to mention FIPS 140 at all.

    Indeed, looking again at the list of validated FIPS 140 wares, it does seem to be lengthy, but it is mighty specific and I do not see a single instance of anything free-as-in-beer, let alone "plenty of free options."

    The only thing that stands out is that Red Had has had some OSS software validated as being FIPS-140, but only when installed according to their posted Security Policy, which seems to require RHEL, which is not free.

    So. [citation needed], and stuff: If you've got the goods, give 'em up. (And no, "To our best knowledge" is not a defense against a HIPPA violation: It either is validated to FIPS 140(-2), or it is not.)

  32. Re:Being non-proft does not justify being incompet by sthomas · · Score: 1

    HIPAA *does* set in place specific specifications to comply. The beauty of HIPAA is that the Dept H&HS releases guidance to inform people how to comply on pretty much every aspect:

    http://www.hhs.gov/ocr/privacy/hipaa/administrative/breachnotificationrule/brguidance.html

    When it comes to technology, they always refer to NIST standards as being tested and compliant. Read NIST special publication 800-111 and its references to the FIPS 140-2 standard at http://csrc.nist.gov/ (Publications / Special Publications on the top menu) and you'll see they have very thorough information on how to implement encryption correctly.

  33. Re:Being non-proft does not justify being incompet by afidel · · Score: 1

    This exactly, much like SarbOx it's mostly a minimum framework for organizations to write their own policies (in fact HIPPA doesn't specify ANY technologies, only policies). Specific auditors might require specific standards in order to make their jobs easier (checkbox auditing) but the law is much more vague. In reality if you put in a goodfaith effort to protect patient information and followed your organizations published guidelines it's highly unlikely that you or your organization will be fined unless there's a finding of gross negligence (ie I wrote the encryption key on a postit attached to the outside of the tape case).

    --
    There are 4 boxes to use in the defense of liberty: soap, ballot, jury, ammo. Use in that order. Starting now.
  34. Re:Being non-proft does not justify being incompet by tlhIngan · · Score: 1

    Last time I looked into FIPS 140, it was the case that only certain software versions were validated by NIST

    As a standard, it must do this, because it's possible for a version of software to have fatal bugs in it. Like say a fatal OpenSSL bug in Debian used to pass through valgrind. That would mean that one cannot certify those versions, but ones that were fixed can then be submitted for certification.

    And it's possible that TrueCrypt may be certified, but someone makes an error and version +1 now doesn't meet the requirements.

    And yes, commercial software can have such show stopping bugs as well due to some coding error.

  35. cloud computing needs a good data plan and coverag by Joe_Dragon · · Score: 1

    cloud computing needs a good data plan and coverage. Based on needs and how the cloud is set up (something on live like) will need a lot more then a 5GB cap. and say $10 a gig after 5gb can add up very fast.

  36. Re:Should not be on there in the first place, at a by magamiako1 · · Score: 1

    How do you propose we handle this?

    If it's a web application it's reasonable to assume that browser caching would cache certain data on the hard drive. Even "clearing cache" would only delete the headers and not securely delete all of the data. With IE, you can enforce a GPO that tells the browser not to cache data retrieved over HTTPS ; but this is assuming that HTTPS is used for internally connected systems (often times they're not), and it assumes the user is using Windows in an Active Directory environment.

    The other thing is policy. I work in an organization developing policy surrounding HIPAA data and I can tell you that it's significantly easier to have a global overall encompassing policy than it is to separate out what data should and SHOULDN'T be copied off of the server. If a user has read writes they have the rights to copy data to their HDD. So we treat all systems, even ones not directly involved in dealing with HIPAA data as the same. It makes it much easier to say with certainty that appropriate security measures have been applied.

  37. Its who you know... by Anonymous Coward · · Score: 0

    Thats why the big boys can just bribe the investigator to shove it under the table....

    yeah... you... Humana, Arcadian, Kaiser.... I know of instances where from each of you got away with it..

  38. Re:Should not be on there in the first place, at a by Anonymous Coward · · Score: 0

    There is also the need for datasets to be analysed by Claims and Finance for trends. In some cases Claims needs to know which/what are the top areas and why/how much they are paying out or expecting income from. [I work for a healthplan. you will not believe how much data analasys takes place... mainly for 1 reason, reduce costs/improve bottom line.

  39. Shit software by Jarno+Hams · · Score: 5, Interesting

    I am going to assume the hospice is in a similar boat we are... and i will explain how its not as simple as the wand waivers above try to make it sound. I'm essentially the brat mentioned above. Small practice with about 7 providers and about 50 machines... Probably 50/50 desktops and laps. we use a shitbox EHR that was shoved down our throats because our old vendor sold the code to the highest bidder to acquire clients. Me and and 3,000 other clients are stuck with a "new" shit product, $100,000 in debt and India to call for "support". we don't have $22k for one line of SQL code. the EHR requires local users to be admins. Mind blowing. A gpo restriction against data to the local renders the box useless. No matter how many learning moments, hand slaps and write ups you have , users will never understand the difference between My Documents and the shared network drive where stuff is supposed to go. Ironically doctors are the worst. I wrote hundreds of pages of HIPAA policy and then tried to figure out how to encrypt and secure 50 xp machines running on aging dell 2350's/3000's and d510's. state hipaa auditor says we need essentially another $100,000 worth of new stuff and encryption. There is zero IT budget. I just yanked all the drives and am pxe booting thinstation to a terminal session. in the follow up, the auditor agreed it satisfies the encryption issue 100%, and she had never heard of that or seen it done but applauded me. There are thousands of office just like me who have no budget and are already drowning in debt from the non-free software rapists. The number one argument you will get from the business owners is no budget. dwindling reimbursements coupled with exponentially expensive responsibilities like this article make for a rough combo. I feel bad for the chaps in bumblefuck Idaho. They are probably barely scraping by, then this... I'd pitch the same solution i used that passed the hipaa audit to any of these other offices out there you might find who need help but can't afford anything else. Pass it on. /$.02

    1. Re:Shit software by Anonymous Coward · · Score: 0

      we use a shitbox EHR that was shoved down our throats because our old vendor sold the code to the highest bidder to acquire clients. Me and and 3,000 other clients are stuck with a "new" shit product, $100,000 in debt and India to call for "support". we don't have $22k for one line of SQL code. the EHR requires local users to be admins. Mind blowing. A gpo restriction against data to the local renders the box useless.

      Sounds like Allscripts.

    2. Re:Shit software by Jarno+Hams · · Score: 1

      hehe... ding ding ding. their most recent trick is something you could only write in an episode of Seinfeld. back on topic... the EHR software we used before this didn't play nice with Active Directory. It was essentially written to be run on XP Home boxes. My point is the software requiring that moronic users to have admin access to the local machine, no private practice running this thing on spinning disks can honestly attest to being HIPAA compliant, or having "good" HIPAA policy. Clueless users will stick PHI anywhere they are able. The fact that companies are allowed to fart out this stuff and sell licensing for it should be criminal. The point being all these small offices that have less than 400,000 patients (the threshold to get EPIC to talk to you) need something usable, but the shit software on the market leaves gaping holes that end up getting the client fined as the company that sold them the software, essentially got them in a position of having PHI on a laptop in the first place says "not my fault" and laughs all the way to the bank. I am militant about an open source software based universal-single-payer healthcare system, having worked in the trenches of the industry for the greater of 20 years. the OSS VA system is one of the best systems in the world. why not just force the entire medical industry to install something similar to be "CMS EHR compliant", give them the software for free and let them find support on the open market. thousands of doctors are stuck holding the bag of debt, waiting to get fined for insecure systems because they've been conned into buying garbage from the proprietary market. not to mention we are now hundreds of billions of dollars spent later and no closer to getting our systems to talk to each other than we were before spending all this money. ffs, *FAXING* is still the only industry standard accepted medium for exchanging patient information between hospital, primary care, specialists and pharmacies.

  40. Why they were fined. by Anonymous Coward · · Score: 0

    It was a non-profit. Those are the worst.

    If it was a company like Sony, it would be, "Well, try harder next time, okay? Thanks."

  41. Re:Being non-proft does not justify being incompet by JDisk · · Score: 1

    FIPS 140-2 to be more specific. There are plenty of free options.

    Are there? Last time I looked into FIPS 140, it was the case that only certain software versions were validated by NIST, and none of the validated incarnations were either free-beer or free-libre.

    Crypto++ is free and open Source and FIPS 140-2 validated

  42. Re:Being non-proft does not justify being incompet by gweihir · · Score: 1

    While not free, a much simpler option for the end-user would be to purchase a laptop with drive encryption available out of the box. Windows 7 Ultimate/Enterprise and Mac OSX respectively. Both can provide end-user support over the phone in the event of needing to recover data (OEM and Apple support). That phone call could make this the most important decision ever made. And to go a step further, you can use an online backup solution such as Mozy and backup to the cloud (both client connection and back-end storage resides in an encrypted state).

    Now, you may say this is expensive. But the cost of paying the fine is much higher. It's also more expensive to society as a whole when sensitive information gets shat all over the internet. I can't speak for everyone, but I know I don't want my stuff out there.

    This is exactly the point. Whoever you are, if you deal with medical data, it must be more expensive for you to mess up than to do things right.

    --
    Most ACs are not even worth the keystrokes to insult them. Be generically insulted by this and ignored otherwise.
  43. What kind of world do you live in? by Casandro · · Score: 1

    Seriously, get a computer in front of your hospital infrastructure which has Internet access (or a modem) on one side and runs ssh or something.
    Then you simply log in via your portable computer. Nothing will be cached, nothing will be local, just use your portable computer like you would use any terminal.

    That's not rocket science, it already worked in the 1980s, just go and watch "Wargames" and you will even learn about much of the security involved.

  44. Re:Being non-proft does not justify being incompet by gweihir · · Score: 1

    While I do not know the legal angle, TrueCrypt is effective in so far that any reasonably competent expert will testify to it being so. ROT13 can be broken in a fully automatic way even if you do not know it is ROT13. That disqualifies it from being "effective", again to be demonstrated by expert testimony.

    I doubt HIPPA can require specific encryption. I rather think that they have to show whatever you use is ineffective when you contend the fine. Of course, with "no encryption", they do not have to show anything.

    --
    Most ACs are not even worth the keystrokes to insult them. Be generically insulted by this and ignored otherwise.
  45. Re:Being non-proft does not justify being incompet by gweihir · · Score: 1

    There are exactly zero FIPS 140-2 software encryption products, as this level requires hardware. Even FIPS 140-1 is problematic, as it only applies to the specific software version you certified. Need a security update? Too bad, the certification is gone.

    FIPS is basically worthless, as it ignores the real world.

    --
    Most ACs are not even worth the keystrokes to insult them. Be generically insulted by this and ignored otherwise.
  46. Good. by TractorBarry · · Score: 1

    About time people faced some real consequences for these sort of actions. It's a shame (but not unexpected) that they picked on a hospice to make the example, rather than say a large corporation, but the principle stands. If you dont encrypt private, confidential data you should be held accountable. No more plain text passwords in database tables, no more unencrypted personally identifiable information on removable/portable devices (or in database files for that matter) . No excuses.

    --
    Sky subscribers are morons. They pay to be advertised at !
  47. Interesting by avisa · · Score: 0
  48. Re:Should not be on there in the first place, at a by avisa · · Score: 0
  49. 2 letters was higher class by Anonymous Coward · · Score: 0

    3 letter UIDs were invented once the two letter UID names space was being used up, Entities with only two letters have more class since they have more time in.

  50. A troll's a troll, 3 digits don't matter by Anonymous Coward · · Score: 0

    From Jeremiah Cornelius the troll's post history http://slashdot.org/comments.pl?sid=3360735&cid=42494443

  51. Re:Being non-proft does not justify being incompet by Anonymous Coward · · Score: 0

    Regulatory compliance determines what is 'acceptable.'

    At my last employer we had to be FIPS 140-2 compliant.
    http://en.wikipedia.org/wiki/FIPS_140-2

  52. Meanwhile this happens at NASA twice by trout007 · · Score: 1

    with nobody held accountable.

    --
    I love Jesus, except for his foreign policy.
    1. Re:Meanwhile this happens at NASA twice by david_thornley · · Score: 1

      I didn't know NASA was covered by HIPAA. If you want NASA as culpable as this hospice, lobby for appropriate laws. ("Knock knock." "Who's there?" "HIPAA" "HIPAA who?" "I can't tell you that." - from my sister-in-law who's a nurse.)

      --
      "When you have eliminated the unacceptable, whatever is left, however improbable, must be the truthiness" - Holmes
  53. Why does that info not just reside on a server? by Anonymous Coward · · Score: 0

    This is very far from the first time sensitive information has been turned loose because some idiot put it on his laptop and took it home. That ought to be a firing offense. Keep it on a server and don't let it out of the building. How many times is this going to happen before someone wakes up and puts this very obvious rule in place, and enforces it?

    The policy is simple; No copying data from the server. Period. Do it and you have to find another job. If you are concerned about overwrites, use version control.

  54. Uh oh - Blackmail by BigSlowTarget · · Score: 1

    If the information in any laptop (or desktop) could be worth tens of thousands in fines we might just see an increase in health care thefts and blackmail. Cheaper to pay to get the laptop back than to pay the fine if the data goes public.

  55. Bully governing by Anonymous Coward · · Score: 0

    As a information security professional I'm torn. Although I agree with HIPAA didn't it just figure they would fine a small company? A non-profit hospice? I read almost weekly about larger, for profit companies selling, mishandling and losing personal and healthcare data.

    This reminded me of my years working at a residential treatment facility. There the smallest / weakest kids were constantly being aggressively disciplined for minor offenses where as the larger, tougher kids were often rewarded for the same behavior.

    Rules are rules. If the government wants to set an example I'm sure they could find a better target than hospice.

  56. HIPAA is complete bullshit! by Anonymous Coward · · Score: 0

    In the olde days, your health records would be transferred either by: you, or doctor to doctor by smail.
    Recently, I was surprised to learn that a records transfer was handled by a third party private company,
    completely out of the patients' control. There's noHIPAA requirement there; they can data-mine all they want. ...very sad.

    1. Re:HIPAA is complete bullshit! by DragonWriter · · Score: 1

      Recently, I was surprised to learn that a records transfer was handled by a third party private company, completely out of the patients' control. There's noHIPAA requirement there; they can data-mine all they want. ...very sad.

      This is, in fact, not true; the HIPAA covered entity employing them is required under HIPAA to contractually bind them to obey the same requirements as the party they are employed by is bound to, and, under more recent provisions (I believe from the HITECH Act, but possibly from the ACA), Business associates are also directly subject to privacy/security requirements as principals.

  57. Re:Being non-proft does not justify being incompet by Fancia · · Score: 1

    OpenSSL is certified (entry 1747 on that page, "OpenSSL FIPS Object Module"), and they ship a FIPS-specific tool.

    --

    Bít, zabít, jen proto, ze su liska!
  58. Re:Being non-proft does not justify being incompet by hsmith · · Score: 1

    Yet, HIPAA doesn't mandate the use of any specific technology, at all. FIPS is not mandated for use for HIPAA, the AC is dead wrong.

  59. At least it wasn't a lost gun by Anonymous Coward · · Score: 0

    I am so glad we have such tough protections against such serious offenses such as loosing a laptop with information. Next time they should loose a bunch of handguns, there is no fine for that.

    Seriously, the medical industry, an industry designed to heal people, has more regulation, liability, and fines than the gun industry, an industry designed to create weapons for killing people. Medicine is treat so diffently from other industries such as the gun industry (which actually has legal protections against liability or fines.) We want our records password locked and encrypted, but our handguns freely available without requiring passwords, maglocks, fingerprint locks, etc. We live in a strange society that is schizophrenic about its priorities, laws, protection and privacy.

    "Guns don't kill people, people kill people" Maybe people shouldn't have guns

  60. Health Care by Murdoch5 · · Score: 1

    The health care sector looses information all the time. Over the last 15 years, two hospitials have managed to lose 5 MRI tests and 1 EEG test, digital and paper copy. I really don't trust the "security" in place with the health care sector at all.

  61. Re:Being non-proft does not justify being incompet by newspapercrane · · Score: 1

    Working for an organization which deals with HIPAA sensitive data on a daily basis, I can say that PGP is fairly industry standard, at least for communication between agencies.

  62. Standard for data storage by DragonWriter · · Score: 1

    FIPS 140-2 to be more specific

    More specific, but not necessarily accurate. FIPS 140-2 is the requirement for data "in motion" (being transmitted via some communication channel.) The requirements for encryption to be sufficient to not leave the data covered by it "unsecured" under HIPAA are methods consistent with NIST Special Publication 800–111, Guide to Storage Encryption Technologies for End User Devices.

  63. Consistent w/FIPS 140-2, not validated FIPS 140-2 by DragonWriter · · Score: 1

    FIPS 140-2 to be more specific. There are plenty of free options.

    Are there? Last time I looked into FIPS 140, it was the case that only certain software versions were validated by NIST, and none of the validated incarnations were either free-beer or free-libre.

    Well, first off, FIPS 140-2 is only specified as part of the requirement for data to be considered "secured" for data in motion under HIPAA (not data at rest, which is where FDE comes into play.) Second, where FIPS 140-2 is relevant (data in motion) the HIPAA rule certainly accepts FIPS 140-2 validated systems, but what it requires is merely that the encryption method be consistent with FIPS 140-2, not that the system be FIPS 140-2 validated.

  64. Actual requirements of HIPAA by DragonWriter · · Score: 1

    There are exactly zero FIPS 140-2 software encryption products, as this level requires hardware.

    HIPAA doesn't require a FIPS 140-2 validated product, it requires that, for data in motion, the encryption method is consistent with FIPS 140-2, and it specifically includes anything consistent with NIST SPs 800-52, 800-77, and 800-113. For data at rest -- which what the issue is here with, e.g., Full Disk Encryption -- FIPS 140-2 isn't even discussed; the requirement is that the method be consistent with NIST SP 800-111.

    1. Re:Actual requirements of HIPAA by gweihir · · Score: 1

      That was my understanding also. I was just pointing out that requiring FIPS 140-2 of software does not make sens.

      --
      Most ACs are not even worth the keystrokes to insult them. Be generically insulted by this and ignored otherwise.
  65. Re:Being non-proft does not justify being incompet by DragonWriter · · Score: 1

    Where in HIPAA does it state FIPS complaint encryption?

    It doesn't say it in HIPAA (which is a statute). It says it in the guidance issued by HHS under the HITECH Act which sets standards for whether data is considered "unsecured" or "secured" under the HIPAA Security Rule (a regulation adopted to implemented HIPAA under the regulatory authority granted to the HHS by HIPAA). And the "consistent with FIPS 140-2" is for data in motion, not data at rest, so it doesn't actually apply here; the data at rest standard is NIST SP 800-111. See 72 FR 19006, 19009-19010.

  66. Re:Being non-proft does not justify being incompet by DragonWriter · · Score: 1

    Yet, HIPAA doesn't mandate the use of any specific technology, at all. FIPS is not mandated for use for HIPAA, the AC is dead wrong.

    The HITECH Act, under which the guidance referred to was issued, specifies that the guidance issued under the act controls whether data is considered "secured" or "unsecured"; the various penalties and breach notification requirements in HIPAA apply to breaches of unsecured PHI. So, the guidance specifying particular methods is a mandate as to which methods of securing data must be used, at a minimum, to avoid triggering various consequences. Its true that you can ignore that guidance as to particular methods and, if you never expose data (even encrypted data, if its not encrypted by one of the specified mechanims) to an authorized party even accidentally, never trigger the consequences under HIPAA.

  67. Re:Being non-proft does not justify being incompet by DragonWriter · · Score: 1

    This exactly, much like SarbOx it's mostly a minimum framework for organizations to write their own policies (in fact HIPPA doesn't specify ANY technologies, only policies).

    First, its HIPAA, not HIPPA. Second, the "no technologies, only policies" statement used to be true, but hasn't been really true since the HITECH Act and related guidance/regulation modified the HIPAA Security Rule; there are specific technical requirements for data to be considered "secured". Its not required to actually meet those requirements, but there are consequences if unsecured data (that is, not secured by technology meeting the specified standards) is exposed to unauthorized parties.

  68. What "fine"? It's a blackmail demand. by Rogerborg · · Score: 1

    Fines are issued by independent courts. When some random government department demands money from you, your response should be "make me".

    --
    If you were blocking sigs, you wouldn't have to read this.
  69. In fact, big entities have paid big penalties by DragonWriter · · Score: 1

    Any large hospital would have fought this out in court and prevailed.

    You mean, like the $1 million settlement Massachussetts General made in 2011 for HIPAA violations?

    Banks, State Agencies, Military, Doctors and Clinics all over the country have data losses all the time, but nobody gets fined.

    Banks aren't covered by HIPAA. Most doctors and clinics are small-entities, and this case was noted as being the first significant penalty for a small entity under HIPAA. Cignet -- a big insurer -- paid a $4.3 million fine for HIPAA violations.

  70. Re:Being non-proft does not justify being incompet by jbmartin6 · · Score: 1

    It's not free to implement, support, and manage. Throwing out terms like 'incompetent' doesn't address this problem.

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  71. Re:Being non-proft does not justify being incompet by afidel · · Score: 1

    Can you point me to the part of HITECH that requires FIPS certification, because the NIST checklist still has the standard HIPAA style policy driven directives, not prescribed technical solutions. (section 164.312(a)(2)(iv))

    --
    There are 4 boxes to use in the defense of liberty: soap, ballot, jury, ammo. Use in that order. Starting now.
  72. Re:Should not be on there in the first place, at a by Anonymous Coward · · Score: 0

    My organization doesn't allow EPHI on laptops, everything is meant to be done via virtual desktop/applications over VPN. We encrypt all of our laptops because we know our staff are human and will take shortcuts here and there. They get disciplined when it happens, but it happens. Simply relying on your policies to protect you is insufficient, you can't leave yourself open to a breach because a worker saves a copy of their client schedule on their desktop. So your question definitely gets asked by any competent Security/Privacy Officer, but the correct answer is still, "encrypt it".

  73. Re:Being non-proft does not justify being incompet by DragonWriter · · Score: 1

    Can you point me to the part of HITECH that requires FIPS certification

    It doesn't. What it does (at Section 13402) is require the Secretary of HHS to publish guidance on appropriate methods of securing data, and specifies that PHI not secured by technology consistent with the most-current issued guidance is considered "unsecured", and specifies a number of things that have to be done if "unsecured" PHI is exposed. The guidance HHS has issued under the HITECH Act requires that encryption methods for data in motion be consistent with FIPS 140-2 (not that systems be certified under FIPS 140-2) in order for the data not to be considered "unsecured", and specifies other requirements for data at rest.

    because the NIST checklist [nist.gov] still has the standard HIPAA style policy driven directives, not prescribed technical solutions. (section 164.312(a)(2)(iv))

    All those still apply (and that reference not a section of HITECH -- or even HIPAA -- its the section of Title 45 of the Code of Federal Regulations for one piece of the regulations issued under HIPAA making up the Security Rule.)

  74. Re:Being non-proft does not justify being incompet by afidel · · Score: 1

    Thanks, that's the first time I've seen actual guidance on specific technologies as it relates to HIPAA. The lack of guidance on actual implementable solution was one of the biggest frustrations when the enforcement piece was coming online for us as recommending specific solutions was considered dangerous territory as it seemed like the law was written in such a manner as to give you enough rope to hang yourself with (or to allow bureaucrats to target anyone they wanted).

    --
    There are 4 boxes to use in the defense of liberty: soap, ballot, jury, ammo. Use in that order. Starting now.
  75. Re:Being non-proft does not justify being incompet by Jawnn · · Score: 1

    Question; is there a differance between 'effective' encryption, and 'HIPAA Approved' encryption?

    From a legal standpoint, would cheap/free encryption like Truecrypt/PGP be acceptable, or do you need HIPAA certified encryption with enterprise key management, etc. for $1000 a seat?

    What stops your medical records being 'encrypted' with ROT13?

    TrueCrypt would indeed have allowed the hospice to invoke "safe harbor" by pointing out the loss of an encrypted drive does not constitute a "release" of EPHI.

  76. Re:Being non-proft does not justify being incompet by Jawnn · · Score: 1

    Question; is there a differance between 'effective' encryption, and 'HIPAA Approved' encryption?

    Yes, HIPAA stipulates that it must be FIPS-accredited..

    [citation needed]
    HIPAA regulations do not specify what is or is not "approved". They provide guidelines, among those is an obtuse reference to NIST.

  77. "Charitable" organizations etc by phorm · · Score: 1

    Actually, you might be surprised but sometimes these "charitable" types of organizations are the most ripe for fraud/abuse.

    My grandmother almost never uses her credit-card, but the last time she had it compromised was shortly after calling in a donation via telephone (the recipient org was legit, but the temp call-centre employees were likely not well vetted). Soon after that she had to cancel the card because somebody in the US was using her CC # to buy body-building supplements.

    Just because an organization does something good doesn't mean it can't have people who do bad things under its umbrella, so hence the rules should be enforced for everyone.

  78. Re:Should not be on there in the first place, at a by markdavis · · Score: 1

    While you are correct that such analyses are needed and done all the time, none of that really has to contain identifiable info. And just because work might need to be done, doesn't mean an entire database of PHI has to be copied to a mobile device to do it.

  79. Re:Being non-proft does not justify being incompet by Anonymous Coward · · Score: 0

    You have to consider, however, who actually runs (or more importantly, actually wants to run or even sometimes only can afford to be running) MOST small medical care operations in the US: people who couldn't (by training or aptitude) become IT or techie types but excel at empathy and soft-skills that are necessary for medical profession at the patient-care-giver level.

    I know tons of people who run nursing homes, rehab centers, etc. because of relatives working in such places or having had relatives needing care in these places. They are NOT EVER tech gurus AND they are always running on fumes financially because of all the regulation that is applied to this industry. The possibility to have THEM know such technically "obvious" things is ZERO. The possibility they could afford to hire someone who could tell and then install and operate is only slight greater than zero chance.

    This is why healthcare is the US is so profoundly bad. More is spent and lost on compliance and regulation then on delivering actual healthcare. This is why you see horror stories posted in various venues (here, Reddit, etc.) where some schmuck goes to the hospital for a day and gets a bill for $100K with $1K aspirin charges, etc.

    If you don't think it's bad in the US, you are 1) too young to have had any serious exposure to the healthcare system and its dysfunction, and/or 2) you have never travels or lived elsewhere to have experience how much better most other country's healthcare systems really are "on the ground". Heaven help you when you finally get exposed to the horror of it.

  80. Re:Being non-proft does not justify being incompet by Anonymous Coward · · Score: 0

    Yes, it is tragic, but effective encryption is free (TrueCrypt, e.g.) and a non-profit still does not have any business being incompetent.

    Not so much tragic as skeezy... large institutions lose covered information all the time, but it just falls through the cracks (i.e. nobody notices/cares when a copy of the information is lost).

    You won't see any fines levied against these institutions. The investigators are typically not capable enough to track down an infraction.