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Making Sure Interviews Don't Turn Into Free Consulting

We've talked in the past about what kind of questions should be asked of potential developer hires, and how being honest in exit interviews probably isn't worth the potential damage to your career. We're also familiar with the tricky questions some interviewers like to throw at people to test their thinking skills, and the questionable merits of gauging somebody's skillset through a pointlessly obtuse math problem. But there are also shady employers who conduct interviews to try to mine your knowledge and experience to find free solutions to their current problems. An actual job may or may not be on the table, but if they can get what they need from you before hiring, then at the very least your bargaining position will have gotten worse. Have you dealt with situations like this in the past? Since you can't know for sure the interviewer's intentions, it's tough to provide an answer demonstrating your abilities without solving their problem. "Before asking about the fixes they’ve tried, start by acknowledging the depth of the problem and find out whether the manager has the resources to solve it. Then, just like a consultant, use their answers to highlight your experience and explain the approach you’d take." You could also try explaining how you've solved similar problems, which won't necessarily help them, but will demonstrate your value. Of course, one of the biggest challenges is determining when somebody is getting a little too specific with their interview questions. What red flags should people keep an eye out for?

18 of 232 comments (clear)

  1. Is This for Real? by eldavojohn · · Score: 5, Insightful

    "Before asking about the fixes they’ve tried, start by acknowledging the depth of the problem and find out whether the manager has the resources to solve it. Then, just like a consultant, use their answers to highlight your experience and explain the approach you’d take." You could also try explaining how you've solved similar problems, which won't necessarily help them, but will demonstrate your value. Of course, one of the biggest challenges is determining when somebody is getting a little too specific with their interview questions.

    Is this serious? Here's a big red warning sign for me: if my job can be jeopardized by twenty minutes of talking, I'm probably in the wrong industry. I can tell you how to implement a solution but it's the actual work and planning and care that should be paid for cash money.

    What red flags should people keep an eye out for?

    Here's a red flag: What company out there is so full of morons that they go to interviewees for direction? Man, if I ever got that feeling in an interview, I wouldn't want to work for them anyway and I'd walk away laughing when they try to turn small talk into a business plan! Is this why "consulting" is so stupid? They can have all the free advice they want, it's still going to shit out half way through when they go, "Okay we have hadoop and lucene, what was that 'blur' thing he was talking about?" or "Okay, we've built a rails app with the generator and scaffolds ... now what did he say about creating database migrations?" and on and on.

    I mean, are there actually people out there that feel their job can be compromised by handing over thirty minutes of talking to a potential employer? The only thing I'd be worried about is if they started asking me to name names for other people they could hire.

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    My work here is dung.
    1. Re:Is This for Real? by YodasEvilTwin · · Score: 5, Insightful

      This. Article is retarded.

    2. Re:Is This for Real? by CanHasDIY · · Score: 5, Interesting

      This. Article is retarded.

      Not to mention, summary is really just a shameless plug for parent company Dice.com

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      An enigma, wrapped in a riddle, shrouded in bacon and cheese
    3. Re:Is This for Real? by pushing-robot · · Score: 4, Insightful

      Bingo. If a company is desperate, sleazy, and stupid enough to use job applicants for free consulting, they're (a) not about to hire you as a full-time employee and (b) not somewhere you'd want to work anyway.

      If it's pertinent to your job, do what the interviewer asks. If they treat you like this, consider yourself lucky you learned about their methods before you accepted the job. Meanwhile, you won't ruin genuine job offers with your paranoia.

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      How can I believe you when you tell me what I don't want to hear?
    4. Re:Is This for Real? by Anonymous Coward · · Score: 5, Interesting

      I know of a mom and pop computer shop that, when they got behind on repairs, would run an ad for a technician. The "interview": We have a bunch of broken PC's in the back. Stay as long as you want, and fix as many as you can. When your done, let us know. Well look at your fixes and let you know if you got the job.

    5. Re:Is This for Real? by Jonathan · · Score: 4, Funny

      Of course it's real. Why, I remember a case where clearly the interviewer needed some insights into animal transportation. As if I am going to help them figure out how to keep their cabbage from being eaten by a goat while crossing a river for free!

    6. Re:Is This for Real? by jd659 · · Score: 4, Interesting

      Here's a big red warning sign for me: if my job can be jeopardized by twenty minutes of talking, I'm probably in the wrong industry.

      It's not that the “job can be jeopardized” but rather a good and creative solution can be obtained without even intending to hiring the person.

      I work in design industry. There not many people who can quickly come up with elegant solutions. I once was asked to have the fourth (!) interview with the same company that “didn’t make up the mind” and wanted to have all the VPs present just to make sure that we are the right fit. We talked about the experience and the past designs, but then they gave me the printouts of their current product that needed to be redesigned and asked me to take 30 minutes and then present my solutions. Having many years of experience in the field, I can usually spot most of the non-trivial issues right away. A half hour design session with a top designer can cost a lot of money, but the company wanted to do it for free as an “interview”. Needless to say, I just stated that this is “not ethical to ask such a question” and I will be happy to demonstrate my skills by redesigning any other product that is not done by that company. They were shocked and tried to save their faces by stating that everyone else they interviewed for the position completed this task. And I said “fine, hire them.” At the end, the company made me an offer, but I declined.

      There are many people who have a huge experience and can charge thousands of dollars for essentially one hour of work. If you are good at debugging, you may be flying to a client who cannot figure out some problem in the production system. Guess what, you may come there and say “clear the cache” to resolve their issue. And it will cost them thousands of dollars. Yes, it can be that expensive. Can this company afford you? No. Would you want to work there? No. But they might be very likely be interested in getting some work done for free disguised as an interview.

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      There's no such thing as "illegal download"
  2. only programmers... by retchdog · · Score: 5, Interesting

    only programmers and IT geeks would be so conceited as to even think this is a possibility.

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    "They were pure niggers." – Noam Chomsky
    1. Re:only programmers... by Missing.Matter · · Score: 5, Insightful

      Yes, this goes back to the saying that ideas are dime a dozen.

      I used to be involved with a group that offered free help for university startups to match them up with potential investors, help them with government and regulatory related nonsense, and overcome hurdles a startup commonly encounters. It was always so funny to me when some of these entrepreneurs seeking our help had the audacity to actually refuse to talk to us unless we signed an NDA.

      Their thought is obviously "I have the best idea ever and I don't want anyone to steal it!" The thing is, if the only thing guaranteeing the success of your business is that no one else has the idea, you're doomed to fail because I can tell you a) someone else has already had the idea, you're not special; and b) once you start becoming successful it will be copied immediately. When I was working with my own startup, I freely shared what I was doing. My philosophy is if you want to copy my business idea, more power to you, I'll see you in the marketplace. But I've got the contacts, I've got the funding, I've got the patents, I've got the prototypes, I've put 3 years into my idea, and I've been through the actual development of the idea and worked out all the wrong ways to do it. Think all it takes to take me on is an idea? Have fun with that.

      So before this seems to far off topic, let me bring it all back: what makes a successful company is the execution of a good idea, not just a good idea. In the interview room, if you think the major bargaining chip you're holding is that great idea, you're wrong. It's the execution and experience you will be able to provide on that idea, and they can't steal that from you in a 20 minute interview. They'll have to hire you for that.

  3. Conversely You Just Blew It by eldavojohn · · Score: 4, Insightful

    I think the goal is to avoid wasting your time waiting to see if they're going to offer you a job, or to avoid accepting a job by a company like that if they do make an offer.

    Um, yeah, no. Conversely you might have just sat through a potentially great job interview acting like you think you've got a royal flush and being careful not to show it. Yeah ... I'm not taking that risk. If you ask me in a job interview "How do you solve X" I am just going to turn on the firehose and let you have it to show you that I've got ideas for solving problems, I can openly confidently communicate said solutions well and I have dealt with problems like this in the past. If you can write all that down fast enough and follow through on something that normally takes a team six months to implement then good for you, you deserve that hail Mary pass that you somehow caught. Good luck on building a career off of hilarious asshattery like that. Your life must be "Weekend at Bernies" nine to five.

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    My work here is dung.
  4. I had a friend do this to me once. by ChrisKnight · · Score: 5, Interesting

    Strictly speaking, this wasn't an interview; but I think it applies.

    Many many many moons ago, a friend asked me if I would be interested in setting up a Novell network for his employer. I put together a quote and sent it off. He called me up, and said that he needed a detailed walk-through of the work involved in order to explain the quote to his boss. I explained everything that was necessary. A couple of weeks go by, and I haven't heard anything so I call him. After learning what needed to be done, he decided he could do it himself; and that was the route they were taking. Lost a 'friend', but gained a cautionary tale; I think I came out ahead. (Yes, Jeff; this story is about you.)

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    -- This sig is only a test. If this were a real sig it would say something witty. --
  5. Re:Unrealistic problem by Culture20 · · Score: 4, Interesting

    My guess is this stems from interviews where the hiring side asks questions about a problem they recently solved, then someone who gave a great answer didn't get hired because someone else was a better fit for the job. So the "great answer" person thinks the company was trolling for solutions.

  6. There really are people like that by Sycraft-fu · · Score: 4, Insightful

    I encounter this kind of attitude all the time: People who want to fight tooth and nail to hold on to whatever vital information they think they have, so they can't be replaced. They want to make sure nobody else learns how to do it, because otherwise they think they'd be laid off.

    Thing is? They are often right, because they aren't very useful outside of that.

    Personally I think it is silly. My boss always says we IT types should be trying to work ourselves out of a job. He doesn't mean he wants to get rid of us (he's a tech guy, not a PHB) just that we, including him, should always be working for better automation, working to solve problem, working to streamline and make service better.

    The thing is that won't end up with us being out of a job because there's always more to do. There are things people would like us to do, but we don't have time for, and if we free up more time we can move on to that.

    Not everyone operates that way though. They want to hold on to whatever little niche of knowledge they have, believing that is all that makes them valuable.

    1. Re:There really are people like that by lgw · · Score: 4, Interesting

      My boss always says we IT types should be trying to work ourselves out of a job.

      To put that a little differently: someone will eventually automate your current job, and if you're the one who does then you've created your next job - handy, that.

      --
      Socialism: a lie told by totalitarians and believed by fools.
  7. This does happen in the real world... by alchemist68 · · Score: 4, Interesting

    I'm a pharmaceutical scientist and have personally experienced this last year. A biotechnology company flew me across the country and picked my brain to explain how to setup and analyze and characterize proteins by liquid chromatography mass spectrometry. Different people asked me the same questions over and over again inquiring about setting up the mass spectrometer acquisition parameters. I even tried to explain other relevant experience, they didn't want to hear it, all they wanted was to know how to acquire the data to identify as many proteins as possible in a series of samples.

  8. An odd variant.. by Molt · · Score: 4, Interesting

    One interview I had amused me. On paper it looked okay, a small art dealership was looking for a combined sysadmin/Perl programmer which was pretty much what I was doing then, and the pay was significantly more than I was on at my current place and as I was getting bored in the current job anyway I thought I'd go and have a chat.

    Went to the interview and it was one of those where the interviewer wasn't actually technical himself. He had a friend write a page of simple technical questions which I answered without any trouble, also corrected one of the answers he had. The interviewer seemed happy and we started talking about what the job actually involved, and here it started to go wrong. He wanted a basic browse-only shopfront, no actual payment, with basic message board capability, and some everyday web/email/DNS handling. He did vaguely ask how I'd do this but not in any detail at all. Listening to him I knew that I'd be bored by day two, but I did actually like the guy and knew that what he wanted really didn't need a full-time employee. I explained to him that these were basically things which could be done by using pre-existing software with a month of effort to get it up and running in the first place, and a day or so a month afterwards to maintain it. I jotted down the names of some software and companies that could help him, and told him what to ask them for.

    He was genuinely amazed. He thought that all of this web-stuff was so complex that it'd be a full-time task to keep his website running, thinking that every new art piece he added to the catalogue would need an entire new page to be written for it. Finding out about CMS was a revelation, and one he was grateful for, and all this took less time than the interview was scheduled for.

    In the end he went with one of the companies I'd recommended to him, they did ecommerce stuff and this was bread and butter for them, he was up and running in two weeks with everything he needed, as he let me know in an email. As for me I didn't have a new job but I felt good about myself, and the fact the chap had basically ended the 'interview' by giving me a few weeks worth of wages for saving him a lot in the long run was quite nice too.

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  9. Funny, I had a client in today by Overzeetop · · Score: 4, Insightful

    It was just to find out about a project and give them a quote. It turns out that I solved their issue in about 30 minutes, including chit chat, and told them everything they needed to know to fix their problem. I even made notes on their materials for them.

    You know what I charged them? Nothing. I told them if they had to come back and have me do everything, it would be about $X, but that I thought that they had enough information to do it with the people they already had on board. They're a client I'm unlikely to ever see again because this is an unusual problem for them. They're not going to be repeat freeloaders, and doing this work full-up won't get me a bigger job with them later.

    I figure that if I can solve your entire problem in 30 minutes, it's not something that requires my skill or justifies my fees. I'd rather have a happy non-client telling their friends that I was extremely helpful (yes, I made them promise not let people know I just gave them the info for free), than clients who just spent a healthy dime because they felt they had no other option. I do have "regulars" who have stupid issues like this on a recurring basis. I charge them full rack rate every time.

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    Is it just my observation, or are there way too many stupid people in the world?
  10. I interviewed for CERN by Frankie70 · · Score: 4, Funny

    In early 1989, I was called for an interview at CERN. The guy who interviewed me was called Tim. He asked me to call him Timbo. The interview went normally and then Timbo took me to the CERN cafeteria for lunch. I told him about my idea about taking hypertext and connecting it to the Transmission Control Protocol and domain name system ideas andâ"ta-da!â"you all know what happened next.