Slashdot Mirror


BlackBerry 10 Review: Good, But Too Late?

An anonymous reader writes "Ars has an extensive review of the newly-released BlackBerry 10 operating system. Since it's such a late entry into the market, the tech community has been eyeballing the new operating system with trepidation — would all that time go to waste with a poor offering, or would BlackBerry 10 be a reasonable alternative to iOS and Android? Well, it seems BlackBerry (the company formerly known as RIM) actually put the time to good use. The review finds most of the UI innovations to actually be.. innovative. "BlackBerry took a lot of time to see what the competition is doing, and then it worked to refine its operating system. It essentially had an excellent cheat sheet, filled with everything that has worked wonderfully and all the things that have bombed. That said, BlackBerry still has to mold its product for its two huge core audiences: the business-oriented multi-tasker and the developing smartphone markets. To that end, it has included all of the essential features and apps to appeal to both of those parties. The corporate user has his or her share of content to watch on the train ride to work, games and apps to help keep busy when not entrenched in a meeting, and the perfect Hub for messaging (not to mention the literal split between work and personal environments)." However, the review also notes that the system is not really designed to make people drop their Android or iOS devices, so uptake is going to be slow at best. The question for the platform's success (and the company's) is no longer 'Is it any good? but 'Is it too late?'" There's also a review of the z10 smartphone itself.

34 of 184 comments (clear)

  1. Regarding the 'too late' part of the equation by Qwavel · · Score: 4, Interesting

    BB appears to think is is an OS company. It even seems to be describing a backup plan that involves selling BB10 into embedded markets.

    Surely, this is a mistake. They have/had great smartphone features, particularly around messaging, and they have server software running in most corporations around the world. But they have let these advantages slip away as they pursued the perfect OS.

    Instead, they could have done as Amazon did, and skin Android to their liking. This would have got them to market at least a year sooner with a product that could easily still have been uniquely BB on the surface - and the surface is the only thing the smartphone user sees.

    1. Re:Regarding the 'too late' part of the equation by jjetson · · Score: 3, Funny

      Yup Android is the answer to every mobile companies problems. Please hit yourself with something

    2. Re:Regarding the 'too late' part of the equation by kae77 · · Score: 5, Interesting

      What you're describing is a chicken and an egg problem.

      "They have/had great smartphone features, particularly around messaging, and they have server software running in most corporations around the world." -- They had to build an OS from the ground up BECAUSE they value these things. Android is great for what it does, but security is not one of it's strong points. Blackberry's name is built on security for those messages.

      You can't just throw that out and still have a Blackberry. If they were shooting for another consumer reskin, then they could have waded into the bloody waters of the Android market and sold themselves to the highest bidder. Instead they took the hard road, bought a rock solid kernel and built a new OS from the ground up with messaging, security and the future in mind.

      iOS and Android are great, but they're starting to get long in the tooth. They ride the cutting edge, but eventually that will show it's age. Blackberry started over the beginning to build an OS for the next 10 years. If they can launch Mobile Computing, it's a bright future.

      That, however, is a BIG if.

    3. Re:Regarding the 'too late' part of the equation by dingen · · Score: 3, Informative

      After all, nothing beats a monopoly!

      --
      Pretty good is actually pretty bad.
    4. Re:Regarding the 'too late' part of the equation by Anonymous Coward · · Score: 2, Insightful

      QNX is far better than Linux.

    5. Re:Regarding the 'too late' part of the equation by avandesande · · Score: 2

      Interesting blog post on the difference between QNX and the other OS offerings.... http://market-ticker.org/akcs-www?post=217190

      --
      love is just extroverted narcissism
    6. Re:Regarding the 'too late' part of the equation by Qwavel · · Score: 3, Insightful

      Yes, and if were a 'devices' company they would have to charge more, perhaps work with carriers etc., but the part about skinning Android - and putting their effort into that skin, and into getting to market fast - could have been the same.

      Amazon has their own appstore, their own push notification service, their own browser, their own payment service, etc. For most of the stuff that matters they made it their own.

      Would it have made sense for them to spend an extra year on the stuff their customers will never see?

      And in the end, this much touted QNX, which cost RIM so much, doesn't actually sound so great. For example, the battery life is apparently terrible. If I'm not careful to keep my Playbook charged then it is toast (this has happened to several friends). I'm not saying QNX is bad, but it wasn't worth the delay.

    7. Re:Regarding the 'too late' part of the equation by Qwavel · · Score: 4, Insightful

      The biggest security issues with Android are
      #1. manufacturers who don't provide updates (there was a good article from the ACLU in the last few days).
      #2. it is simply not a priority for most of its users and the manufacturers, so not much emphasis is put into it.
      #3. the open appstore - in my opinion much less of an issue then #1, and #2.

      RIM could easily resolve all of these issues. #3 is the hardest because it means creating their own appstore, but that's what we are talking about anyway.

      Getting QNX ready took 2 years. How long would it take RIM to create a distribution of Android that addressed these issues.

      One reason I'm bummed about the route RIM took is because I would have loved to have seen what RIM could do with Android. Now, instead, we are questioning whether they even have a future.

      Finally, you are talking about QNX as some kind'of salvation. I"m hearing a lot of that these days, but when I read the reviews of BB10 I see nothing to suggest that QNX itself will save RIM. The good stuff is the Hub and Blackberry Balance - both of these have nothing to do with QNX. Yeah, it's nice and slick and responsive, but iOS and Android (as of 4.1) are now too.

      The only thing I see in the reviews that is really about the core OS is the complaints that the battery life is horrible.

    8. Re:Regarding the 'too late' part of the equation by Anonymous Coward · · Score: 2, Insightful

      The "things that made blackberry what they are" are frankly obsolete.
      The BES->Blackberry network->Carrier->Device scheme which was the foundation of what RIM built their empire on is now functionally, completely obsolete.

      It worked wonderfully when cell phones were dumb with tiny cpus, low res BW screens, little-to-no memory and very little bandwith. Their network and carrier relationships were a backbone and glue that made everything work well.

      Now everyone has a smartphone with more processing power, memory, bandwith, and storage than your average desktop computer from when BB was at it's height.. And the BB network, frankly, just gets in the way. Now your phone can fetch it's own mail without issue. The BB network is an extra point of failure.

      Reworking android in to a bushiness class piece of software/devices with all of the extra "security" or whatever secret sauce that makes BB devices so special would have been a much better move. They'd have a platform that people would actually want to use, and a wedge to keep their existing client base. (And attract new ones)

    9. Re:Regarding the 'too late' part of the equation by PhxBlue · · Score: 2

      It offered sarcasm. That's a response, isn't it?

      --
      !#@%*)anks for hanging up the phone, dear.
    10. Re:Regarding the 'too late' part of the equation by jjetson · · Score: 2, Insightful

      Yup the largest supplier of secure mobile devices to governments and corporations should throw it all away because you say it's obsolete now. BlackBerry is positioning themselves for the future....not for the now. If it was so easy to rework Android the way you suggest company's would be doing it. They're just figuring out the lag problems in the software finally so they can stop throwing hardware at software problems. Yet you think a little "secret sauce" in Android will create a business class piece of software. Give the OP a call and borrow whatever it was he/she hit themselves with.

    11. Re:Regarding the 'too late' part of the equation by avandesande · · Score: 5, Funny

      You have some of your lunch in your beard.

      --
      love is just extroverted narcissism
    12. Re:Regarding the 'too late' part of the equation by Qwavel · · Score: 3, Insightful

      There is this company called Amazon - I guess you haven't heard of them...

      "If it was so easy to rework Android the way you suggest company's would be doing it."

      Built their own app store, notification system, browser, payment services, user interface, all on top of Android. You should check it out.

      " BlackBerry is positioning themselves for the future....not for the now. "

      Yeah, unfortunately, companies that don't worry about the 'now' end up not having much of a future. While you are learning about Amazon, you might want to check BB's stock price...

    13. Re:Regarding the 'too late' part of the equation by Anonymous Coward · · Score: 2, Insightful

      By default, large enterprise-level organizations end up not setting up their own encryption key on BBMs, because if they did, their messages couldn't be read outside of their organization. Unfortunately, their BES system is not smart enough to specially encrypt only some messages, and not encrypt others.

      Actually, BBM messages are not sent via the BES, BBM is independent and works without a BES.

      Further, did you ever read RIM's documentation about BBM? BBM is encrypted with 3des, and 3des is easily brute-forceable with $1M of computer power (well within the budget of governments & companies).

      By comparison, BES email is encrypted by default wit AES. Good luck brute-forcing that.

      And it's no wonder that several European countries believe that RIM (now Blackberry) is just a front for the US/UK/Canadian/Australian Echelon program.

      Riiight. That's why Austria & Turkey have certified the blackberry platforrm: http://ca.blackberry.com/business/topics/security/certifications.html

      Turkey & Austria aren't part of Echelon.

      Look, if you want to criticize the blackberry, at least choose things that are true.

    14. Re:Regarding the 'too late' part of the equation by pherthyl · · Score: 2, Informative

      >> There is this company called Amazon - I guess you haven't heard of them...

      Oh, you mean that company lost $274 million in Q3, had earnings collapse by 45% in Q4, and is anticipating a big loss in Q1 2013? Not sure that is a model to follow.

      Amazon sold lots of Kindles because of the low price that's it. They're bleeding money on that venture hoping to make it up in content sales. That doesn't work for Blackberry.

    15. Re:Regarding the 'too late' part of the equation by hairyfish · · Score: 5, Informative

      While you are learning about Amazon, you might want to check BB's stock price...

      BBRY up 100% in 6 months. I think I missed your point?

    16. Re:Regarding the 'too late' part of the equation by Runaway1956 · · Score: 4, Insightful

      Actually, your sarcastic statement may be more true than you suspect.

      Merely skinning another phone company's Android wouldn't do much for Blackberry, or any other phone company. But, if all the stupid shit that has been added on by the phone companies were dropped, and Android were recompiled and built FOR SECURITY - then it just might have been a better Blackberry OS.

      You will note, please, that I'm not stating that as a certainty. I'm merely pointing out that Android has been mismanaged by almost everyone, for their own profit. Linux is always a good starting point for a good operating system. But, any idiot with root can destroy the best of operating systems.

      --
      "Windows is like the faint smell of piss in a subway: it's there, and there's nothing you can do about it." - Charlie Br
    17. Re:Regarding the 'too late' part of the equation by Miamicanes · · Score: 2

      There, FTFY:

      The biggest security issues with Android are:

      #1. manufacturers who don't provide updates, and are insane enough to think that if they frustrate customers into buying a new phone before their 2-year contract is up, the new phone they buy WON'T be from just about any manufacturer EXCEPT them.

      #2. Locked bootloaders that cause #1 to be a problem that end users can't politely laugh at and do an end-run around anyway.

      #3. Non-opensource loadable kernel modules that get broken by every new version of Android -- a problem that plagues nearly every Android phone in existence... even those whose bootloaders AREN'T locked (including non-GSM Nexi, like the CDMA Nexus S). Most of Samsung's phones for the past 3 years have had de-facto unlockable bootloaders, but thanks to Linux's ABI problem, it barely matters unless you don't care about having a working camera, LTE, GPS, gyro, NFC, and/or accelerated/3D graphics.

      #3 is politically the toughest problem to solve, because there's really only one way for Google to solve it in short order: fork Android's kernel from the Linux mainline, and commit to maintaining a stable ABI for as long as sanely possible... reserving compatibility-breaking ABI changes for truly epic and profound upgrades, or those necessary to fix some horrific security vulnerability with profound real-world consequences. People in the Linux community will freak, but let's be honest... how many ABI-breaking changes that come from the Linux mainline *really* matter to Android, vs how many happen just because nobody in kernel-land even bothers to TRY keeping the kernel ABI stable?

      Android's kernel is ALREADY de-facto forked (or at least was, as of a few months ago). Officially forking it, with new attention given to maintaining ABI compatibility (so end users could just build new versions of Android, and keep using them with the binary .ko modules that shipped with their phones), would really just be a public acknowledgment of the status quo, and bring a tiny bit of order and stability to the clusterfuck mess that currently makes every new release of Android feel like yet another round of having to scrap everything and reinvent the wheel all over again.

    18. Re:Regarding the 'too late' part of the equation by kamapuaa · · Score: 2

      Maybe he meant how it's down almost 90% from 5 years ago.

      --
      Slashdot: providing anti-social weirdos a soapbox, since 1997.
    19. Re:Regarding the 'too late' part of the equation by phantomfive · · Score: 2

      BB appears to think is is an OS company. It even seems to be describing a backup plan that involves selling BB10 into embedded markets.

      They bought QNX, which still sells embedded software. And does a fine job of it, if you ask me, it's a nice system.

      --
      "First they came for the slanderers and i said nothing."
    20. Re:Regarding the 'too late' part of the equation by Ash-Fox · · Score: 2

      Then get the Q10 instead of the Z10?

      --
      Change is certain; progress is not obligatory.
  2. Good by orient · · Score: 2

    Longtime Nexus owner, I got a Z10 yesterday and I am impressed. Die-hard Apple fanboys, iPhone 5 owners, admitted their envy and said they will to get it as company phone (yes, they can do that).

    --
    Laudele lor desigur m-ar mahni peste masura.
    1. Re:Good by ArhcAngel · · Score: 4, Informative

      can the Z10 run arbitrary software, written by anyone, and obtained by downloading a file directly from somebody's website, without having to get permission from anybody besides the owner of the phone?

      Yes. Of course you could always do that with your BlackBerry unless it was connected to BES with a policy set against such a thing. With BB Balance in BES 10 that is no longer a problem since you can install your rogue app on your personal space.

      --
      "A person is smart. People are dumb, panicky dangerous animals and you know it." - K
  3. BES? by Scutter · · Score: 3, Insightful

    Does it still need a BES server to interact with the corporate environment? Is it still a mess of expensive licensing and support? The first person who walks into my office to show me their shiny new BB10 and wants to get his company e-mail on it is going to be sorely disappointed when he finds out that he just blew $300 and a two year contract on a phone that won't work with our network because there isn't a chance in Hell that I'm spinning up another BES. Not now, not ever again. It was Good Riddance when I finally kicked that crap to the curb.

    --

    "Tell me doctor, with all of your defenses, are there any provisions for an attack by killer bees?"
    1. Re:BES? by qamerr · · Score: 2
      These are the highlights I jotted down from an article I read when doing some quick research at work:
      • BES won't manage BlackBerry 10 devices, and RIM won't upgrade BES to do so. Instead, the imminent BES 5.0.4 is the end of the road, though it will be supported for the foreseeable future.
      • RIM now says it will ship a new mobile management server called BlackBerry Device Service to manage BlackBerry 10 devices. But BDS won't manage today's BlackBerrys.
      • At the end of the day, this means an organization will need to run both BES and BDS servers if they have a mix of BlackBerry devices: BlackBerry 7 and earlier smartphones will be managed by BES, and BlackBerry 10 smartphones and any PlayBooks will be managed by BDS.
      • BlackBerry Enterprise Service 10 (not Server, as in BES) allows IT to manage both BES and BDS devices from a single pane of glass. It's not a unified BlackBerry management server, just a common front end.
      • If you choose not to deploy BDS, BlackBerry 10 smartphones and PlayBook 2.0 tablets can be managed via a server that supports Exchange ActiveSync, as they support the core EAS policies. Such servers include Microsoft Exchange, System Center 2012, Google Apps for Enterprise, and a whole cottage industry of cloud-based EAS-based MDM services. RIM says BDS will offer more management capabilities for its devices than EAS provides.
  4. Good but 'Good Luck' When 6 years late by BoRegardless · · Score: 2

    Any company that lets a 'new guy on the block' run with your ball for 6 years before you challenge him has been smoking way to much weed.

  5. Re:Too Late? by DogDude · · Score: 2

    Linux on the desktop fizzled not because I'd have to buy another version of Quickbooks in addition to the one that I already have. It failed because there's no Quickbooks to buy at all. There's a huge dearth of "apps" for desktop Linux. We're talking about some people having to re-purchase "apps" for their phones. Different scenario.

    --
    I don't respond to AC's.
  6. No buttons! by 200_success · · Score: 2

    If Steve Jobs weren't dead already, he would be so regretful of the fact that he could have produced a phone with no button on the front.

  7. They better by wbr1 · · Score: 4, Funny
    --
    Silence is a state of mime.
  8. "Too late"? Who knows? by BrettChandler · · Score: 5, Interesting

    It may well be that no matter how good BB10 really is, it just might be too late to save BlackBerry. Or maybe it will turn out to be so spectacularly good that all other platforms will be abandoned. The thing is, we have no idea what BB10's impact will be on BlackBerry until it's been out in the market for a while. It isn't up to writers to determine BB's future, it's the paying customers who have the most say. Here's the case for BB's survival: 1) Smartphone market penetration isn't 100%, not even in the US--every month there are new users entering the smartphone market 2) Not all smartphone users even care about apps; in fact, I've come across a number of people who seem to be almost "anti-app"; these users won't be so invested in either iOS or Android that migrating to a different platform will pose much hardship 3) Many seasoned smartphone veterans have come to HATE the iOS keyboard, and I can tell you anyone who sees the BB10 walks away impressed (in fairness, there ARE good alternative keyboards for Android, but even there BB10 enjoys an edge) Finally, BB10 seems to have had more thought given to actual, day-to-day usability. That isn't sexy, and it isn't easy to demonstrate in 3 minutes in a phone shop. What I think it stands a chance of doing, though, is building a base of committed customers who will spread legitimate word of mouth.

  9. Re:My Playbook Review by obarthelemy · · Score: 2

    The playbook was released as an unfinished product, and they pretty much gave up trying to fix it.

    It's getting BB10 though, which by the way is a whole new OS. I'm not sure your experiences are applicable to BB10, though they do show a disappointing disregard for customers. With RIM in such dire straits, I've got a mind to give them a pass on that one though. MS has done pretty much the same crap (my HD2 *couldn't* synch with Win7, and both were the current MS OSes at the time...), and MS never had any excuses.

    --
    The Cloud - because you don't care if your apps and data are up in the air.
  10. So tell me about all the Nook vulnerabilities. by emil · · Score: 4, Informative

    At the core, QNX and Android are based on kernels providing POSIX services. The kernel system calls/API do not translate into a strong phone or a weak phone.

    The userland is wildly different between these devices. Android relies on the Dalvik JVM to translate a synthetic bytecode, while the QNX phone focus is Javascript among others.

    In theory, either kernel could be used to run either userland. For the QNX phone, this is also practice, as it runs Android apps.

    Android runs on Linux. Do we argue that Linux is inherently insecure?

    There are lots of other kernels that provide POSIX. Building a phone out of the SCO Openserver kernel would not in itself make an insecure phone. Flaws in phone security flow from userland design, not the kernel.

  11. You are wrong by SuperKendall · · Score: 2

    No keyboard no way. Without the keyboard they got nothing I can't get from other sources cheaper.

    They keyboard is if anything BB10's strongest point. Yes it is virtual but they really, really thought through how to make it as usable as the old-school Blackberry keyboard.

    --
    "There is more worth loving than we have strength to love." - Brian Jay Stanley
  12. Re:It's Never Too Late - for the Future by DrXym · · Score: 4, Insightful
    The levels of fanboyism over QNX is becoming ridiculous. QNX is a fine kernel but in the context of a phone or tablet, it really is an irrelevance if Blackberry was using QNX, Linux, NT or Mach as the kernel. I expect they all offer analogous functionality and all would be capable of delivering the BB10 experience. And that's what matters, not the kernel underneath. If the user experience sucks then the device sucks. If the user experience is good then the the device is good.

    I recall the exact same BS coming from Linux zealots a 10 years ago - buy a Zaurus it runs Linux!!! Yes it did and the device was still an expensive, battery sucking, heap of shit compared to a Palm or even a Windows Mobile devices of the same vintage. Palm devices especially were popular not for the prowess of the kernel but because they actually did what they were built for.