Professors Rejecting Classroom Technology
CowboyRobot writes "The January edition of Science, Technology & Human Values published an article titled Technological Change and Professional Control in the Professoriate, which details interviews with 42 faculty members at three research-intensive universities. The research concludes that faculty have little interest in the latest IT solutions. 'I went to [a course management software workshop] and came away with the idea that the greatest thing you could do with that is put your syllabus on the Web and that's an awful lot of technology to hand the students a piece of paper at the start of the semester and say keep track of it,' said one. 'What are the gains for students by bringing IT into the class? There isn't any. You could teach all of chemistry with a whiteboard. I really don't think you need IT or anything beyond a pencil and a paper,' said another."
At my university, the CS department are, counter-intuitively, some of the most reluctant to use our online capabilities and classroom presentation tech. I'd say about half of the CS profs still want everything handed in hard-copy and don't even post their syllabi online. And we have a pretty robust system for online content too, if a prof chooses to actually use it. But many don't want to even touch it.
You would think programmers would be more comfortable with computers.
What political party do you join when you don't like Bible-thumpers *or* hippies?
and the professors don't want to teach and have the big lectures that at times are just out of the textbook and are sleep though.
They only interviewed 42 faculty members for this study? Seems like too small of a sample to come to any kind of conclusion.
Faculty at the large public research university I work at have embraced the technology that has been provided to them.
They're undergraduates -- you need to attract their attention before you can teach them
Rattles or mobiles work wonders on undergraduates.
You can't highlight every piece of text, run a search on it and then spend hours jumping from one wikipedia article to the next, losing track of where you even started. You can't take a screen grab of an amusing typo, caption it, and post it to some social media network. No little bubbles pop up on your piece of paper to let you know you have a new instant message, email, completed download, software update or follower... Perhaps class in a Faraday cage isn't neo-Luddism, but a practical lesson in focusing on one thing at a time for 40 minutes straight.
I don't see technology as inhabiting much of the universe of effective teaching. A good teacher with deep subject understanding and good communication skills is always going to be better than a crappy teacher festooned with the latest IT.
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My wife teaches English (composition) at a local University and she used "Blackboard" for the sylabus, supplementary reading material and communication with the students. She also put up a few short lectures (combination of slides and voice over narration) on a few of the important topics in her classes.
I think this is about the limit of possible use of technology for this type of class where learning depends on sitting with a student and their paper and working on how to make it better. I think that technology is over-sold in education.
I don't read your sig. Why are you reading mine?
The most common thing that I see in chemistry is that online resources are used to post powerpoint slides for first year courses. This is mostly done as a concession to placate students who complain that they can't follow the lecture if they don't have something to follow. Fair enough I suppose. The problem comes when students then go to study for exams and think that a few collections of what amounts to flash-cards are sufficient to study from and are shocked when not a single question on the exam ever appeared in lecture (though all of the concepts were there, and all of the concepts were explained in even more detail in the textbook).
...and I can see why technology is not more thoroughly embraced. For starters, the OP makes a good point: How hard is it to keep track of a syllabus? If you're the kind of person who can't keep a piece of paper, or who can't enter the important information from that piece of paper into the data device of your choosing, you're probably not going to do well in the course anyway.
But more to the point, learning technology is almost always more suited for the student than for the instructor. I can project a video on the screen and talk about it, but students who sleep during lecture are still going to sleep through lecture, and students who pay attention will learn either way. For students on their own, the technology can be more useful. I have used technology, and will continue to, but it's not a major part of my instruction and I could easily do without it entirely.
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I'm not sure I care. I had classes with lots of fancy tech, and classes with next to none where everything was done on paper. It made no particular difference to how good the class was, or what I got out of it.
Occasionally there's a good reason for it (submitting 50 pages of code by printing it out really makes no sense at all), but in my experience most of the time the technology costs a lot of money and doesn't really add anything of value. If the prof actually wants to teach and knows how to do it, the class is going to be good even if he's using stone tablets. If he considers teaching to be that thing he has to do in between research projects, it's going to suck no matter how much tech you throw at it.
They could probably get better outcomes if instead of spending the money on tech, they spent it on instructors who want to teach so the professors that don't can go do the research they actually want to do instead. Everyone is happier that way.
-- "So they told me that using the download page to download something was not something they anticipated." - Bill Gates
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The professors don't grasp the tech because they haven't used it themselves. They don't see how much more information they can present to students with these tools. Chemistry can be taught using only a whiteboard, but if you put some of that information in an easily accessible and dynamic format that can be used outside the classroom then you can cover so much more.
It's not about them rejecting technology, it's about them rejecting an overhaul of their teaching methods to best use the tools at their disposal.
The old adage is "Those who can't, teach", but I would say it's more like "Those who can't adapt, teach"
Why? What do "today's tech/IT settings" bring to the table that is of actual benefit to the learning environment? How does a big CMS and computers help teach a university course? I'm not saying there aren't uses and benefits, but that is the question that is posed. Your summary dismissal of the university system does not remotely answer that question and in fact lends pretty heavy evidence that formal education is sorely lacking in today's tech/IT settings. It seems to me that the university system is exactly cut out for today's needs...people with little grasp on critical thinking, literature, culture, history, logic and reasoning, writing, debate. The games played in the media and in politics wouldn't work if the people demanded better. But they don't know better precisely because many people have tried to use a degree as a job training program and we've apparently let them, so long as the tuition gets paid. That's the problem.
Technology should serve a purpose. You seem to think that purpose should serve technology.
I think it would be more accurate to say the old college system is not cut out for the needs of today's vendor commission expectations.
No, that's actually more recent. I remember when I was a kid having to do a lot more work because my handwriting was much smaller than my classmates. The reason for the specificity is that students get rather good at using the largest margins, typeface and font size that they can get away with to pad their work. It means that if they want to pad out their work, they have to go to a lot more work than just adding additional points to their report.
Imagine this: you have a notebook of your course content - basically and outline and examples - you've used for years. Each year, you walk into class grab a marker and go to town on the whiteboard. Nobody can get ahead of you, everybody has to concentrate on what you're saying or miss the details, and you can actively let your theories blossom infront of them. By the third or fourth time you've taught the class, you spend almost no time at all preparing. Each class can get a customized window of your knowledge that suits them. If you make an error, you just say "oops" and change the mark on the board by erasing the last one with your sleeve and everybody fixes it with a pencil. Done.
Now, in the name of "connectedness" and "interactivity" you are expected to produce a full picture book of your entire semester's class work and examples, all worked to the nth degree. Everybody is supposed to download them and you just point at the board as your slides go by. There's no way to correct them on the fly, and any corrections you make require everyone to update their local copy. Those that take notes have to insert the new slides and just hope that the pagination doesn't change so they have to redo the whole back half of the presentation. Everybody is working from their laptop or their tablet, so nobody is really "taking notes" - even the good equipment sucks at it - and half are off checking facebook or playing games.
It's not wonder profs are loathe to incorporate stuff into their lectures - more work for them, less interaction from the students. The whole idea of having a professor is getting a customized version of the class. Otherwise you could just go out and buy the (e-)text, take the exam and skip college altogether. It's not a business presentation where nobody gives a shit, and pretty slides makes up for the lack of real content. It's actual learning.
College professors aren't, in general, very high on my list of respected professions, but I've got to side with them in this case. There are lots of things IT can do to help out, but in the classroom the experience should be very human and very hands on. /rant
Is it just my observation, or are there way too many stupid people in the world?
It's always a tough sell to get someone to buy into a major change in methodology for a marginal improvement that is not clearly demonstrable. The only way to sell any new technology is to clearly demonstrate a marked advantage to adopting the new technology, with a demonstration that is clear and awakening. Thus it was ever so.
My translation of the summary is "I made my pitch, but people keep asking me: 'Why bother?', I shouldn't have to answer that! They are so mean! WAAAHHHH"
Students are the ones who are to gain from IT in the class room, not professors. Easily accessible and detailed syllabus online? Professor already has it memorized. Easy access to slides and notes from classes? Doesn't help the professor. Online study material? Again, does nothing for the professor. Online submission of coursework? Professor might actually take longer to grade it or even have to print it out to hardcopy, or else learn to use a software solution to mark the paper. Professors aren't motivated to use it because it means changing their existing process and they see no direct benefit to themselves.
There is no memory shortage. yes I have heard of XFCE. Go away.
People who make a living with technology know what it's good for.
That's why they use is sparingly (and to greater benefit) than instructors that fully embrace a bunch of expensive junk with no actual educational value.
Whiteboard, projector, laptop, document camera. That's my ideal set of technology for a classroom.
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I have to say, I agree with them that the best way to teach is often writing everything by hand on a whiteboard. Why? It's the best way to create interaction. Talking over a PowerPoint presentation is only slightly better than just giving people a book to read. Working out everything out by hand in the lecture lets the students see how you work through the problem, and, critically, they see you make mistakes. Spotting these mistakes and either correcting them for you, or seeing how you approach going back and correcting them, is one of the most important things for the students to learn. In their later careers its often more important than the actual content of the lecture itself.
So, yes, it's helpful if a course has a good website, and some simple CMS may be useful too, but it is absolutely critical that many of the lectures are still done by hand.
The idea that technology necessarily improves the way we do things is the fallacy in your argument. In practice, many people avoid this technology because it is really not worth the hassle for didactic gain that it brings.
Want to use a whiteboard? Take a pen. Want to use an "innovative" tablet approach -- well make sure the battery is charged, take your gear to the lecture theatre, discover that it doesn't work in the lecture theatre you are in.
The second point is that most "e-learning environments" are lowest common denominator. I asked once how big a file can I upload? Pretty big came the answer, think the limit is 60Mb or so. Not so useful when I want to upload an 7Gb ISO, or a 100Mb data set. Use of these environments is largely limited to uploading your powerpoints because uploading your powerpoints is all that they will do reliably.
I teach in the social sciences. Early on in my teaching career, ten or fifteen years ago, I was pretty gung ho on some of these systems, but over time I've become increasingly skeptical about them.
The reason is that using technology properly is hard, time consuming, and can detract from classroom teaching. A simple example: put up too many slides, and students concentrate on them and ignore what I'm saying. Put the whole lecture on those slides (and put them online) and students won't attend class. Students rightfully understand that there's no point attending unless there's something to be gained by doing so. Of course, what they miss is that skipping removes the important interactive component to learning that they get in the lecture setting, at least for small to mid-sized classes. Now, you can replicate some of that interactivity online. There are a lot of techniques: online discussion groups, student created wikis, that sort of thing. They work, although not as well as class discussion, in part because students can easily game whatever scheme you put into place to make them participate in a way that can't in class. They are also hugely time consuming to use. If I'm mandating using a discussion group, I or the TAs have to moderate it and keep track of participation quality. Moodle, the courseware package we use, can count participation events, but that tells you little about the quality of a student's participation. I think, for a fairly traditional lecture course or seminar the benefits of using courseware are comparatively small and the costs in my time and in TA time just too great to be worth it. I think there is an important place for it where you do away with the traditional lecture component, but I'm not willing to go that route, at least not yet.
I do use Moodle for online readings, communication with students, posting the syllabus and class slides, receiving assignments, and returning grades and comments. I also usually turn on the student forums, for those that like to use them. All of this is useful stuff, but it just replicates things that we could do using paper and bulletin boards. Heck, my powerpoint slides could just as well be presented using an overhead projector.
I am an IT Director / CIO for a small liberal arts university, and I've discussed this issue on my blog about IT leadership in higher ed. What many of us in technology sometimes forget is that technology is fairly new to the workforce, and that includes faculty. Remember, the PC was only introduced to office desktops in the 1980s (unseen mainframes in server rooms don't count). If people enter the workforce in their 20s and retire in their 60s, that's a 40-year work generation. So computers have only been part of the workplace for less than a work generation. There are still a lot of people out there who remember doing their work without technology.
And faculty are less likely than, say, accountants to embrace change. Accountants realized that they could use the computer to add up the numbers and create a spreadsheet to track the income & expenses. People in sales used the computer to write letters and other communication. But for faculty, their job is teaching and for that they have relied on a chalkboard (or whiteboard) for pretty much their entire careers, going back to undergrad. Powerpoint was a stretch for some faculty, but Powerpoint isn't much more than a "captured" version of their whiteboard talk, so many faculty took to Powerpoint as a means of delivering lectures.
One of the faculty at my university often uses the phrase "Technology should be like a rock; it should be that simple to use." And there's a lot to that. Faculty want technology that is easy to use. They don't want to tinker with technology, they don't want to try the latest thing. Faculty only want technology when it supports what they need to do for instruction.
And that's where we in IT see things differently, of course. For us, technology isn't just our job, it's often our passion. We got involved with technology as a career path (programming, desktop support, server admin, databases, etc) because we were pretty much doing that already (building web pages, building our own computers, installing our own OS, etc) and what better job than to get paid doing what you love? So campus technology folks are going to gravitate to the latest technology: the Raspberry Pi, smartboards, video capture, and the like. And we get confused when the faculty don't want to use it, as TFA mentions.
Faculty will adopt technology when they need it to do the job of teaching. The article includes some quotes along those lines.
"I went to [a course management software workshop] and came away with the idea that the greatest thing you could do with that is put your syllabus on the Web and that's an awful lot of technology to hand the students a piece of paper at the start of the semester and say keep track of it." What makes it easier for faculty to focus on teaching? Learning how to put a PDF on the web (or a course management tool like Moodle) when they've never done that before, or printing out a syllabus and asking the students not to lose it.
"What are the gains for students by bringing IT into the class? There isn't any. You could teach all of chemistry with a whiteboard. I really don't think you need IT or anything beyond a pencil and a paper."
One quote that highlighted when faculty were interested in using classroom technology: "They're undergraduates - you need to attract their attention before you can teach them anything." Because that helps the faculty in the job of teaching students, which is the most important thing. In this case, using some technology in the classroom may help get the attention of students, which the professor says you need to do "before you can teach them anything."
I'd also remind anyone working in campus technology to remember three important questions when trying to effect change on campus:
One first needs to keep in mind that the VAST majority of university professors are basically parents needing tech support people. They're in their 40's or later, they don't have time to be trained on the technology, assuming the training exists, and they aren't capable of taking advantage of it anyway. The ones who *are* capable already have solutions in place, and have for ages and don't need whatever the latest 'Blackboard or WebCt etc. product is. If you think it's a pain in the ass teaching someone to use their iPad (and that's bad enough) now imagine that all of their screwups effect a class of 1500 people.
Technology doesn't help a lot in the classroom itself. Well, it does, in that powerpoint slides are a vast improvement over a lot of other types of slides, and if you use a slate/tablet you can write on your own powerpoint at the front of the room. But writing on the whiteboard is helpful too. You *need* to pace yourself when at the front of the room, and if any of my students care to pipe in on this, I am terrible at pacing myself with powerpoint, but it can be done, and done very well by some people but not me. Of course my writing is basically illiterate scrawl so I have to use powerpoint.
The backend stuff. Getting assignments electronically is great. But it's actually really hard to mark things electronically, or at least efficiently. Yes you can write on PDFs and use all of the revision tools in Office or the like, but it's usually a lot faster for me to take a printed paper copy and put marks on it than it is to manage an electronic copy. I could write my own software to manage this a lot better than any of the tools out there because its very problem domain specific. If I have students writing an algorithms assignment I need a different type of submission than a iPhone project. I don't write my own because just doing it by hand for 20-30 students is good enough.
Marks on the web are hugely valuable. Both for me and for students. Students can look and see what the grades are at any time, and I can make a change and students know I've made the change. So that's fine. There are the usual security concerns (TA's including me when I'm TAing and not teaching) can make changes to grades on webct, and in a big class I have no idea if a change was made to something, or if that change was because the TA got a blowjob, or discovered and error in their marking, or just has a crush on redheads.
The multiple choice 'clicker' nonsense is worse than useless. First you make every damn kid buy some special device they only need for a handful of classes. Then you have to manage the bunch that are broken. Students that forget them, get them confused with someone else's. Ugh. Not worth it.
Online quizzes and that sort of thing... I could take or leave. I don't think they actually add much. Too easy to cheat, too easy to have IT problems make things go badly.
In classroom IT is also a problem because every damn classroom is different. I went to do a guest lecture at the place I did my MSc. They have a standard classroom setup for audio-PC-projector-screen, and I knew that going in. But I got to that specific class and... I couldn't set my computer anywhere I could access the screen or see my notes to myself while talking. And the 'screen' was actually touch sensitive. So rather than pointing at something on my slide to talk about I kept having it interpret my points as gestures. Bloody nuisance.
In classroom IT isn't 'owned' by any of the teachers, so none of them feel particularly responsible for it, and as I say most of them are computer illiterate at best (even in CS), where they might know their way around linux, but not Windows XP with whatever specific hardware configuration or the like. So you go into a class expecting to play audio, and... nothing. So now what is it? Is the audio muted, are the speakers unplugged, where was the audio muted etc. And this isn't my computer, so even if it takes me 15 or 20 seconds to figure it out, which isn't
IT for IT's sake in the classroom is ridiculous. Like all other technologies, it needs to be examined for its utility in a certain application.
I teach engineering thermodynamics, heat transfer, and fluid dynamics. All of these courses involve using basic fundamental equations to solve real world problems (sizing pumps and heat exchangers properly, etc.). I do example problems in class on the board and walk through them step-by-step so the students can follow the *procedure*. Then I throw a modified problem at them, set it up on the board, and prompt the class what the steps are to solving this problem.
If they had to solve these problems in the field they would have to pull out a sheet of paper, a pencil, and a book of property tables, so that is how we roll in class. There *are* some computer programs that will automate many of these calculations in the field, but I want them to understand what those programs are doing and to be able to verify the answers. I tell the students this - the good students understand why I am making them do it the long way, the poor students whine that it is a waste of their time.
I do utilize Powerpoint to show photos and videos of real-world applications. Showing engineering students how things can blow up and fall apart when they don't understand the fundamentals is a great motivator, provides an entertaining break for the student from the number crunching, yet is still educational in the "big picture" sense. A few of my classes are amenable to demonstrations where I can get a student or two to come up and make something go *BANG* using some apparatus.
I am working on digitizing my lectures using PDFs produced by a LiveScribe pen, which essentially produces an electronic lecture. My handwritten notes become visible at the rate I would normally write them during a lecture, and a simultaneous recording of my voice plays along with the text. A student could sit down at a computer, open this PDF and have an experience similar to following the lecture (unfortunately without real-time ability to ask questions). I consider this a fall back for students who for whatever reason cannot attend class.For everything else, there is email, phone, or my office hours.
I generally try teach to the "B and C" students in the crowd - the ones that are putting their shoulder to it but are struggling with a concept or two. Exposing these students to these problems showing a basic procedure, then graphical illustrations of the importance, prodding them to think through the problem seems to work very well for these students. The feedback that I get from my students indicates that they like the flow of my classroom.
"A" students generally could be handed a poorly-written subject text at the start of the semester, told when the exam dates are, and would still find a way to do well. "D" students might physically get their bodies to class occasionally, but their minds aren't there. All of the IT in the world won't change these outcomes, though it does probably improve the A student's understanding of the topic.
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This is actually the core of a pretty significant modern trend, "flip teaching" (or "inverted instruction", or a bunch of similar names), in which lecture is done through video (usually delivered online) outside of class time and class time is used for student work with direct instructor interaction, essentially reversing the in-class lecture, out-of-class "homework" model.
OTOH, if you've spent an entire professional career getting things down under the classical educational model, I can see why you'd be resistant to adopt new models over what you've made work well.
A professor cannot teach 300,000 people.
Of course not. But 300,000 people can watch one professor's lecture. Teaching is more than just lecturing, but by delivering the lecture to a mass audience, you can divert a lot of resources into other aspects of teaching.
That's nothing more than a video presentation, which no more replaces an actual teacher than a book is a substitute for a class.
So do you also think we shouldn't use books?
What you're describing isn't bringing technology to school. It's just using technology to send information.
No it isn't. You should visit a modern "flipped" classroom. The students watch the lectures online at home, and do the "homework" at school. The teachers don't lecture, they teach , mostly one-on-one with any student that is having problems. By using mass lectures, you are not commoditizing education, you are freeing up resources so that you can customize it for each student.