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Cliff Bleszinski: Vote With Your Dollars

silentbrad writes "Cliff Bleszinski, formerly of Epic Games, posted a blog entry titled 'Nickels, dimes, and quarters' yesterday, advocating that gamers dissatisfied with the current trend toward DLC and microtransactions should vote with their wallets. Quoting: 'The video game industry is just that. An industry. Which means that it exists in a capitalistic world. You know, a free market. A place where you're welcome to spend your money on whatever you please or to refrain from spending that money. ... Adjusted for inflation, your average video game is actually cheaper than it ever has been. Never mind the ratio of the hours of joy you get from a game per dollar compared to film. To produce a high quality game it takes tens of millions of dollars, and when you add in marketing that can get up to 100+ million. ... I've seen a lot of comments online about microtransactions. They're a dirty word lately, it seems. Gamers are upset that publishers/developers are "nickel and diming them." They're raging at "big and evil corporations who are clueless and trying to steal their money." I'm going to come right out and say it. I'm tired of EA being seen as "the bad guy." I think it's bulls*** that EA has the 'scumbag EA' memes on Reddit and that Good Guy Valve can Do No Wrong. ... If you don't like EA, don't buy their games. If you don't like their microtransactions, don't spend money on them. It's that simple. ... The market as I have previously stated is in such a sense of turmoil that the old business model is either evolving, growing, or dying. No one really knows. "Free to play" aka "Free to spend 4 grand on it" is here to stay, like it or not. ... People like to act like we should go back to "the good ol' days" before microtransactions but they forget that arcades were the original change munchers. Those games were designed to make you lose so that you had to keep spending money on them. Ask any of the old Midway vets about their design techniques. The second to last boss in Mortal Kombat 2 was harder than the last boss, because when you see the last boss that's sometimes enough for a gamer. ... If you don't like the games, or the sales techniques, don't spend your money on them. You vote with your dollars.'"

24 of 369 comments (clear)

  1. Doesn't work by GameboyRMH · · Score: 5, Insightful

    I've been boycotting all the games with DRM and DLC for over a decade and it hasn't done shit.

    Also it's really too bad that there was nothing between the DLC Hell of the early 2010s and the Change-Muncher Hell of the 1980s...

    --
    "When information is power, privacy is freedom" - Jah-Wren Ryel
    1. Re:Doesn't work by Mashiki · · Score: 4, Insightful

      I've been boycotting all the games with DRM and DLC for over a decade and it hasn't done shit.

      Odd, seemed to work just fine with Ubisoft. Since they were really the first big target of PC gamers and their "always on" DRM solution, I'd say it does work.

      --
      Om, nomnomnom...
    2. Re:Doesn't work by Xian97 · · Score: 4, Insightful

      Boycotts don't usually work and even if they did, they will just blame slow sales on some other cause - piracy is always an easy target.

    3. Re:Doesn't work by SerpentMage · · Score: 5, Interesting

      Of course it works. It just takes time. Here is what happens when you and people boycott:

      1) Company writes you off as a loon
      2) Company keeps creating crap that people keep consuming
      3) You get angry because you feel like you are the only one who is wrong
      4) Sales slow down by company and they blame it on [fill in the blank]
      5) Company grows sales by acquiring the upcoming company who has "solved" the [fill in the blank] problem
      6) Company still can't grow like they used to, and they now blame it on [fill in the blank with reason 2]
      7) People begin to look at the hot new thing
      8) Company tries to get a foothold in new thing and comes out with revolutionary crap that nobody wants
      9) Company goes downhill!

      Case in point Microsoft and Linux. In the mobile game, the cloud game, and HTML game Microsoft has become IRRELEVANT! Yes people still use their devices due to legacy, but Windows 8 sucks, Windows mobile is a statistical error in market share and Microsoft keeps jacking up the costs and changes plans more often than I change my underwear.

      I manage a portfolio of stocks and follow the tech industry closely. Microsoft is not in the game whatsoever. They think the problem is mobile. HA that is the least of their problems. The real problem is big data (a'la IBM and Watson), it is micro devices (a'la Raspberry Pie) and a couple of other smaller niches (eg 3d printing, M2M, etc). In all of these niches Microsoft has ZERO, and I mean ZERO footprint! What does have footprint? Oh yeah Linux! Companies are now asking for Linux admins, and Linux developers.

      The same will happen with the games folks. The problem is our society demands immediate change, but change takes time...

      --

      "You can't make a race horse of a pig"
      "No," said Samuel, "but you can make very fast pig"
    4. Re:Doesn't work by durrr · · Score: 5, Insightful

      The problem with DLC can be traced back to one statement
      "Adjusted for inflation, your average video game is actually cheaper than it ever has been."
      And adjusted for inflation, oh wait, we don't adjust low wage incomes for inflation. Which means that if you aren't Cliff Belzebub, a lawyer, poltician, or rich in some other way, your wages have become cheaper at the same rate as games, and then DLC was added, and the whole game experience became twice as expensive.

    5. Re:Doesn't work by h4rr4r · · Score: 4, Insightful

      Sounds better than the current malarky of putting the data on the disk and charging me an unlock code for material that should have been in the damn game to begin with. Even worse is doing this shit with one time codes to prevent reselling games. This means one day I will lose that content even if I am the original owner. Personally they should have to label this stuff on the game in such a way that I can avoid it.

      It looks like one option I will likely take is to not buy a PS4 or 720.

    6. Re:Doesn't work by JMJimmy · · Score: 4, Insightful

      +1

      The thing that bothers me is that all the arguments that are made, do make sense from a business perspective but in reality people just want to know a few simple things:

      1) How much is this going to cost me at the end of the day? I may outlay $60 when I buy the game but then get an incomplete experience because 1/3rd (exaggerating) of the game has been held back for DLC. Call of Duty games now cost up to $180 for all the content. I'd rather everything be included up front with that price tag so I can decide if I want to blow my money or not.

      2) How long are the servers going to be online if the game has multiplayer - give me a date at the beginning, I don't care what it is but let me know

      3) If it is microtransactions am I realistically going to be able to complete the game without outlaying shit tonnes of cash? No one really has an issue with optional content - pay to be able to progress is what really pisses people off.

    7. Re:Doesn't work by Somebody+Is+Using+My · · Score: 4, Insightful

      Ubisoft is schizophrenic when it comes to DRM; they zoom wildly from one extreme to the next.

      Case in point: Ubisoft originally was a major user of Starforce copy protection (e.g., Splinter Cell 2, Prince of Persia Sands of Time, and many others) and defended its use even as the software increasingly came under fire for compatibility and security issues.

      Then suddenly, it dropped Starforce altogether and announced it would be releasing its wares without copy protection (Prince of Persia (2008), Assassin's Creed).

      Followed by even more restrictive DRM using SecuROM on Assassin's Creed II (and other), requiring always-online DRM and an insistence that this would never be changed because that was the only way to deal with piracy on the PC platform.

      Later followed up by a loosening of their grip with one-time online-activation scheme, and later its UPlay store and its associated DRM.

      It's therefore hard to say that consumer backlash has ever had any affect on its decisions whether or not to use DRM; whenever it chose to use the copy-protection software, it stood by its decision long until after the uproar had dissipated to a glowering fury by consumers too tired to keep up the argument. It has always been fiery in defense of its choice of copy protection software, rebutting all arguments presented by its critics. Since Ubisoft does not seem to care what gamers say about its choices about DRM so its decisions to stop using it (or switch to another type of copy protection) likely have more to do with internal politics. Thus, using it not the best example to use about how consumer choice can affect the industry.

    8. Re:Doesn't work by AnonyMouseCowWard · · Score: 4, Insightful

      Y'know it's not _quite_ the same, depending on what type of DLC we're talking about?

      Back then, you could buy a game, play it, finish it, and enjoy it, and nothing mentioned any expansion packs. If you got an expansion, it was usually adding a new storyline, brand new levels, whatever, but a "new" game using the same game engine and same game universe.

      Example:
      Diablo 1: Finished the game, enjoyed it? Good. Oh wow, an expansion. Want to play as a monk, explore two new levels? Get the expansion. Don't want to? That's okay, no one will force you
      Dragon Age Origins: Hey look, an area on my map. *goes to area* Hey look, an NPC with a quest! *talks to NPC* Uh. What do you mean, I have to pay to download a DLC to play the quest you just offered?... I don't want to. Why do you have an area, why do you exist in my freaking game?

      And _that_ is the difference. Expansions don't prompt me, within my original game, to spend more money. It's entirely voluntary. DLCs just tease you.

  2. It is not that simple! by Vicarius · · Score: 4, Insightful

    If you don't like their microtransactions, don't spend money on them. It's that simple.

    Sometimes I don't mind microtransactions, but they have power to ruin otherwise perfectly good game, and that's my major problem with them.

    1. Re:It is not that simple! by spazdor · · Score: 5, Funny

      And, if you don't like Scumbag EA memes and blog posts which lambaste microtransactions as a shitty business model, don't click them. Blogging exists as an open, participatory model - a "free market", if you will. And you're welcome to spend your time reading opinions from any niche you like, or refrain from spending that time.

      The meme I would use to describe Cliff Blezinski right now: old man yells at cloud

      --
      DRM: Terminator crops for your mind!
    2. Re:It is not that simple! by Zerth · · Score: 4, Insightful

      I'd love to vote with my dollars, but EA keeps interpreting my "no" votes as piracy

      Games where I can't possible spend more than the equivalent of two full games on items that materially affect gameplay and are permantent(ships, weapons, etc) or where the stuff is purely cosmetic, I don't mind.

      What gets annoying are games where the microtransactions hide that you will end up spending hundreds of dollars on temporary boosts, disabling annoying features, and buying "action points" or "resources" that are clearly designed to limit how long you can play per session.

    3. Re:It is not that simple! by RoverDaddy · · Score: 4, Insightful

      My problem with microtransactions is that the economics of the model seems to drive them to be geared toward the 'whales', as in people gullible enough to sink hundreds to thousands of dollars playing a trivial mobile game. Say there's a free-to-play game I download and find I like. I might want to reward the developer by paying 5 or 10 dollars for it (a kind of price that seems reasonable for a mobile game). But if I look through the microtransaction store, I invariably find that 5 to 10 dollars buys exactly -squat- worth of benefit in the game. It looks so greedy and makes me feel like I'd be a total rube to even give them a dollar. But there is no 'reasonable' option in the store because it's aiming for people who will actually pay $20 or more for a meaningless virtual trinket. Sorry that's just not going to be me.

      --
      RETURN without GOSUB in line 1050
    4. Re:It is not that simple! by h4rr4r · · Score: 5, Insightful

      The point is EA are scumbags. I guess speaking truth to power now really is a revolutionary act.

      Just this week they release an android racing game that if you want to fix your car you either wait X hours or pay some fee. That is how a scumbag acts. They are charging for something that is part of the damn core game. Sure they give the game away for free, but they make it impossible to play that way. Just sell it for a fixed price like an honest person, not some hidden ever rising cost to play.

      Since when are valve games built on the practice of charging to play instead of sold like an honest person? I bought one copy of Portal 2, since it was the PS3 one I also got the PC game via steam. I don't have to wait X hours to make the blue portal or pay a $1 to do it now. I don't have to pay $1 to replace GladOs's potato.

  3. Vote with your dollars, complain with your mouth by dehole · · Score: 5, Informative

    Sure, we can vote with our dollars, and we do. At the same time, we can freely complain about EA adding micro transactions, or any/all forms of DRM.

    If you have noticed, if enough customers complain about something, sometimes, things change. So asking us to just vote with our dollars is asking us to reduce our potential power. So if you don't like EA's microtransactions, or any form of always on DRM, then boycott them, AND complain about it verbosely everywhere you want to.

  4. So? by aardvarkjoe · · Score: 5, Insightful

    Gamers have just as much right to whine about a company's pricing policy as the industry insiders have a right to whine about their customers' dislike of their policy. So the industry's getting sick of the complaining? Presumably, they're worried that if there's too much publicity of the issue, customers actually will start voting with their dollars.

    He's right, it's a business. A business that ignores its customers doesn't usually last too long.

    --

    How can we continue to believe in a just universe and freedom to eat crackers if we have no ale?
    1. Re:So? by nametaken · · Score: 5, Insightful

      I get a little aggravated with the, "games cost $100 million dollars to make and you pay too little" bullshit too.

      We see good games made and sold that turn massive profit on small budgets, all the time. Yes, it's hard work. No, you can't do that every three months.

      So they spend $90million of the budget on marketing... and then bitch that they're only getting $60 per title plus $50 annual subscriptions plus DLC revenues.

      Make good shit. Make fewer games, with fewer people. If it's good you won't have to spend 90% of your budget on advertising. If you want to go the, "pump out another shitty madden title" route with 10 titles, all year long, then don't be surprised that you have to spend $90 million on advertising. And don't then bitch that you're not getting enough money. And don't try to remedy that with bullshit like always-on DRM and microtransactions.

  5. Re:I dont think user hate DLC by jandrese · · Score: 4, Insightful

    DLC that is extra content tacked onto the game is nice, it's basically a form of support you wouldn't get in the old days.

    DLC that is made by cutting features before the game is released and then selling them separately is what people hate. A good example of this is the recent XCOM game. There is Day-0 DLC that opens up the option to change the visual appearance of your soldiers, including armor colors, that was obviously chopped out of the game at the last minute just to make the DLC pack. That's just bullshit straight up. A 6 week delay on it would have just added insult to injury.

    The second DLC offering consisted of map packs and a scenario, and is much more what I would consider legitimate DLC. It wasn't very good, but it doesn't make me angry like the day 0 DLC did.

    --

    I read the internet for the articles.
  6. It isn't that simple by Baloroth · · Score: 4, Insightful

    I don't buy EA's games already. There are two problems. They continue to make crappy games, and the industry tends to follow the big leaders examples. It isn't like EA is making bucketloads of money with that strategy, they lost, what, a few hundred million last year? Something like that. Obviously, people are already not buying their games. But they aren't listening. Instead, they make Real Racing 3 and charge $80 for a single ingame car, and they've stated explicitly that they intend to focus even more on F2P, microtransactions, mobile games, and DLC to increase their revenue. Why? Because they've seen how much that strategy can make, without realizing they probably never will because their games are crap (and their prices are as well). Then we have other people who look at them going down that path, think "thats a good idea", and overall we end up with lots more shit games, and whats more, games that could be good. You see, F2P can work, but not in every case, and not when run by incompetent money-grabbing arseholes.

    Which brings me to my second point. The publishers own lots of promising IP. For example, EA owns Bioware. Bioware was an amazing studio. They made one of my favorite games ever, KOTOR, and Baldur's gate, and similar. Now, though, they've ended up being destroyed and ripped apart by EA's focus on making money in the short term (which, as mentioned above, doesn't even work), and instead of producing gems like they have, they produce crap like SWTOR (sure, some people might like it, but it's nothing at heart but a cheap WoW rip-off), or the "ending" to Mass Effect 3. So we end up with games that should have been good, and even in some cases are if you move past the micro-transaction crap (like the aforementioned Real Racing 3 aparently is), but are simply stupid thanks to the publishers greed.

    So in short, people already are voting with their wallets. The big studios just aren't listening, because they're run by a bunch of marketers and buzzword-obsessed executives, not by the people who actually care about the games themselves (except, of course, for the privately own Valve, which is why so many people praise them). Plus, of course, you can't get everyone to stop spending money, especially because a lot of gamers genuinely do like playing AAA titles, and if we stopped playing every game with DLC we simply wouldn't be playing AAA titles anymore. We'd just prefer not to be asked to insert our credit card every 5 minutes.

    --
    "None can love freedom heartily, but good men; the rest love not freedom, but license." --John Milton
  7. Explanation by 0xdeadbeef · · Score: 5, Insightful

    When someone tells you to stop complaining about a product, but to simply not buy the thing you're complaining about, what he really means is:

    Shut up! I can't make you buy my crap, but your complaining is getting other people not to buy it also! Now I won't make the money I'm entitled to!

  8. Re:Not really by Mashiki · · Score: 4, Interesting

    Actually it was more of a sales nightmare. Go look over their SEC filings numbers, and you'll see that their PC division had lost nearly 55% of it's business right up until last year when they decided to scrap it.

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    Om, nomnomnom...
  9. Re:Exactly by CastrTroy · · Score: 4, Insightful

    Nobody complained that the SNES wasn't backward compatible with the NES, or that the N64 wasn't backwards compaitble with the SNES, or that the Gamecube wasn't backwards compatible with the the N64. I think the first backwards compatible games console was the PS2. Now it's something that's a deal breaker? You can still play the old games on the old system, and the new games on the new system. It's not like your PS3 stops working because you buy a PS4. Sure it would be a nice feature for the PS4 to be backwards compatible, but I don't see how it's really a deal-breaker. People complain that consoles are getting too expensive, yet they expect that the newest console will contain a whole other console internally with the new console, without thinking about how this effects the price of the system. It's especially difficult when they completely switch system architectures like they did with the PS4.

    --

    Anthropic principle: We see the universe the way it is because if it were different we would not be here to see it.
  10. Valve != good guys by argStyopa · · Score: 5, Insightful

    Personally I just see in EA a sort of banal, brainless corporate "squeeze it until it bleeds dry" greed.

    Steam (ie Valve's greatest product) is a giant sucking parasite perched on the carotid of modern gaming. It is the worst thing to happen to gaming, ever, and consumers are too stupid to see it.

    Steam offered a brave new world of content delivery, and it was great. Except for the worm in the apple: the fact that they are NOT just a delivery organ, they are a license-management organ. No resale. No gifting of products (once they've been played). No transfers of licenses in any circumstance.*

    Further, the system is stupid: if I'm logged in to Steam because I want to edit a Civ5 scenario (a game I legally own) on one computer, and want to play a quick game of Magicka (another game I legally own) with friends on my laptop, I can't, because Steam doesn't allow simultaneous logins FOR ANY REASON. So essentially, my game library is now locked behind a vault wall, with an asshole running the show who will only "let" me play one title at a time. BRILLIANT!

    *Truth in advertising, I'll explain my particular beef with them, and let you decide: I have 2 sons, who until recently were minors. To manage their exposure to the world of multiplayer games, whenever they got games that were Steam-required, we attached them to MY steam-account. Now they're 16, and there's no need for me to manage their access anymore, but Steam offers no provision for me to one-time-transfer) licenses (we don't give a crap about achievements, etc) to their own Steam accounts. So now when one son wants to play 'his' copy of TF2, the other one can't play Xcom.

    I even tried to actually talk to someone in Steam, I've offered to do ANYTHING to prove that I'm their father, this is a one-time deal, anything; the response I got was a flat refusal to give me a contact name, and the assertion that "we're a flat organization, we don't have managers". Right, so Gabe Newell's right there, answering tech support calls I bet?

    I disliked Steam, but every time I see a title on the shelves that says "Steam Required" I hate them that little bit more.

    --
    -Styopa
  11. Re:Exactly by Anonymous Coward · · Score: 5, Insightful

    First party games can be ported. If they were properly designed that should not be hard.

    Moving to another arcitecure is not hard? Do you have any coding experience?

    The disk can be used for purchase verification.

    What does this have to do with your point? You're just throwing arguments up as a smokescreen now.