Microsoft Restores Transfer Rights To Office 2013
New submitter gewalker writes "Bowing to significant unfriendly customer feedback regarding its new 'no transfer' license for Office 2013, Microsoft has reconsidered and will now allow Office 2013 licenses to be transferred between computers. Actual license language will not be reflected for a few months for shipped products, but Microsoft will allow transfer of license effective immediately. Calls to customer support will be necessary, as the activation servers won't be updated for a few months."
This is a step in the right direction. Now if only unfriendly customer feedback would get them to retract Metro we'll really be in business.
Seriously though, how obvious was it that there would be a huge negative reaction to the change of licensing terms for Office? As usually, the more MBA's you get involved in things the dumber the collective IQ of an organization gets.
Trying to chip away customers rights at every chance and backing away only when the blowback gets unbearable, just to wait for another chance.
Maybe more rational thinking is returning to the Big M.
Now, if only they would rethink the Windows 8 mess on desktops.
It's like how Colin Chapman designed car frames: keep taking out pieces until it collapses under its own weight. Put the last piece back in. Do something outrageous and walk it back just one step, getting almost all of what you wanted.
Simple Business Sociopathy 101.
Or in my case the serial number provided by Asus on the laptop doesn't work, so you end up on the phone with Microsoft for 1/2 hour trying to convince some guy that you're just install a new hard drive. And he says the license is not transferable onto the new hard drive. Then you say it's a laptop, it's the same laptop, the drive failed so I put in a new drive. Finally, after talking to his supervisor he gives you a code. Then you're kinda of done except for the hours of updates to follow a clean install.