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Building a Small IT Consulting Business Based on Linux (Video)

When you call your business Penguin Computer & Telephone Solutions, it's obvious that Linux is your favorite operating system. Company owner Frank Sflanga, Jr. happily works on Windows, Mac and whatever else you want or have around, but he is a Linux person at heart; in fact, he's a founder and leading member of The Southwest Florida GNU/Linux Users Group. But the point of this interview, which some will want to label an ad (although it's not), is to show how Frank started his one-man consulting business and made it successful so that other Slashdot readers can follow in his footsteps and become self-employed -- if they are so inclined. You might want to note that most of Frank's clients were not familiar with Linux when he first started working with them, and most are not particularly interested in software licensing matters as long as Frank keeps their stuff working. You might also want to note that Ft. Myers, FL, where Frank is located, is not exactly famous as a hotbed of leading-edge technology, which means that even if you live someplace similar, where business owners ask "What's a Linux?" you might be able to make a decent living running a Linux-based IT consulting business.

17 of 138 comments (clear)

  1. ugh, 30 second commercial & 17 minute video by schneidafunk · · Score: 3, Insightful

    Forget it, back to work.

    --
    Some people die at 25 and aren't buried until 75. -Benjamin Franklin
  2. Confused . . . by Kimomaru · · Score: 4, Funny

    Why does he not call it GNU/Linux? Stallman would be cross . . .

  3. Everything he mentions could happen on Linux by alphad0g · · Score: 2, Insightful

    "no one calls to say they misplaced their printer icon"; No adobe update notifications, don't need to defrag or update, etc..... Why not? Linux doesn't do away with any of this. Package updates break things on Linux as often as they do on any other platform. Adobe needs updates on Linux too. The difference is that the users are scared to touch anything, so they don't. Instead of users buying software and doing their own work, they hire him to administer free software - I am OK with that, but I hate the myth that Linux "just works". There is a reason, that even with all the free software that exists, the software companies are still in business.

    1. Re:Everything he mentions could happen on Linux by geek · · Score: 3, Informative

      Package updates break things on Linux as often as they do on any other platform.

      Citation needed. I can't remember the last 'apt-get upgrade' that broke something on my system. Not sure it's ever even happened to me.

      Adobe needs updates on Linux too.

      Cool. Linux can do that..... silently. In the background without the user ever knowing. No nagging popups or user interaction required. Not like pushing shit out with SCCM in windows and all the fucking annoyances that includes, plus the asshole you have to hire to package shit manually for it.

      The difference is that the users are scared to touch anything, so they don't.

      Which is why windows systems are often so much more out of date than a Linux system that will take updates in the background without them ever knowing it.

      Instead of users buying software and doing their own work, they hire him to administer free software - I am OK with that, but I hate the myth that Linux "just works". There is a reason, that even with all the free software that exists, the software companies are still in business.

      Software companies are still in business for a wide range of reasons. Many of them incorporate free software. This goes nowhere to further your point.

    2. Re:Everything he mentions could happen on Linux by K.+S.+Kyosuke · · Score: 3, Informative

      Not everything with an Adobe badge is a steaming pile of shit.

      No, not everything, just all their software. Some of the specs are quite good...now if only their software actually implemented the specs, that would be peachy.

      --
      Ezekiel 23:20
    3. Re:Everything he mentions could happen on Linux by geek · · Score: 2

      http://askubuntu.com/questions/171038/broken-package-manager-the-suggested-apt-get-f-install-is-failing

      User error. They tried manually installing shit without installing the dependancies. This is not an apt-get install issue, this is a retard not knowing what they are doing.

      http://www.howtoforge.com/forums/showthread.php?t=33031

      Also user error. Morons installed a custom kernel and wonders why apt-get won't upgrade his kernel.

      http://www.google.com/search?q=broken+apt-get+upgrade

      useless

  4. Re:This is a losing proposition. by GameboyRMH · · Score: 5, Insightful

    Unless that business is in hosting, supercomputing, science, robotics, software development, or some other little cottage industry.

    --
    "When information is power, privacy is freedom" - Jah-Wren Ryel
  5. Re:This is a losing proposition. by dskoll · · Score: 5, Insightful

    I run a very profitable company that started out as a Linux consulting shop.

    I started my company back in 1999 when Linux really wasn't on business's radar. The keys to success were:

    • Promote Linux where it makes sense. I set up plenty of firewalls, file servers, mail servers, web servers, etc. for my small business clients.
    • But don't be religious. I certainly didn't waste my breath trying to convert them away from Windows on the desktop.
    • But on the third had, do have some religion. There's no way I would have installed a Windows server for anyone. I would have politely declined their business, stating that my specialty is Linux. No-one ever actually asked me to do that... I made it clear up front I was a Linux guy willing to coexist with Windows machines, but not actually work on them.
    • Keep your ears open and figure out what your clients want. Back in 2000, one of my clients wanted mail filtering, from which was born MIMEDefang and eventually my commercial anti-spam company that has a dozen or so employees (and, btw, that runs completely on Linux, including servers, desktops, phone system, and even my Nokia N900.)

    For me, it has been a terrific 14 year ride with a great future ahead. Not a losing proposition by a long shot.

  6. Re:This is a losing proposition. by Synerg1y · · Score: 2

    you must be new to computers...

    Phones: Android, iOS, win 7/8
    Games: all 3 have uniques, Linux can use wine, i'm sure there's an osx solution
    Servers: RedHat, win server 2000-2012, OSX server

  7. Re: This is a losing proposition. by JonJ · · Score: 4, Funny

    They fired him, and we refuse to support a linux environment

    Ah, incompetent, I see.

    --
    -- Linux user #369862
  8. Re: This is a losing proposition. by munwin99 · · Score: 5, Insightful

    $50k for "just some files and a website" - WTF?
    Where and how do you spend $50,000 on a file server and web server?
    Lets me guess, Windows + SharePoint + SQL Server....

    --
    What's On Your Network ??? http://www.open-audit.org/
  9. Re:This is a losing proposition. by poetmatt · · Score: 2

    I'm fairly sure you are entirely fucking insane.

    The whole Linux/OSX vs windows on gaming thing has become less and less of a gap. you apparently don't know that?

  10. I also own an IT Consulting Company in Fort Myers by paulrausch · · Score: 2

    I own Greenwire Technology Solutions (https://greenwireit.com), here in Fort Myers, FL. I'm from the area, and I've owned my company for five years now. We have 12 employees and do pretty well. That said, I've been a linux user for over 10 years now, and have a lot of professional competence with *nix based systems. We support equipment on a range of platforms. I think it's important to be careful to not try and make a square peg fit into a round hole. There are business use cases where Linux does a great job. But I think it's important to take into consideration that those Virtual Machines, the added complexity of maintaining a cross platform environment, not having native access to specialised line of business applications, and lost productivity due to retraining; all add to the total TCO of changing to a FOSS platform. I personally know what managing these types of issues looks like, because we have environments where they are present for whatever reason. I've found in my professional experience that it's important to not try and 'convert' users. But rather to act as a good trusted adviser and find a solution that is minimally disruptive to their business.

  11. Oh, and another thing... by dskoll · · Score: 2

    One more thing.. if you have the skills, a great way to become known is to write and give away Free Software. I wrote three GPL'd software packages: RP-PPPoE, Remind and MIMEDefang which got me far more business leads than $100,000 worth of ads.

  12. Huh? by jon3k · · Score: 2

    Who is this senile old man interviewing him? This is horribly awkward.

  13. Re: This is a losing proposition. by hackula · · Score: 2

    Linux is for tiny shops and giant shops. That is the conclusion that I have come to. I work for large large businesses (you have heard of every single one of my clients). Windows 7 is the client, Linux is the server. With the advent of REST and web architectures, you can completely decouple the server from the client. Decoupling is not even a feature anymore, but a requirement.

  14. Re:This is a losing proposition. by hackula · · Score: 2

    This, You can do whatever the hell niche you want as long as there is some demand, the market is not entirely saturated, and you turn down work that does not fit your niche. #1 rule to business: part ways when you are out of your sweet spot. Surprisingly difficult piece of advice to follow in the real world, but respect for anyone who can pull it off.