Siri's Creator Challenges Texting-While-Driving Study
waderoush writes "A rash of media reports last week, reporting on a study released by the Texas A&M Transportation Institute, implied that using voice-to-text apps like Siri or Vlingo while driving is no safer than manual texting. But Adam Cheyer, the co-inventor of Siri, says journalists took the wrong message from the study, which didn't test Siri or Vlingo in the recommended hands-free, eyes-free mode. In the study, researchers asked subjects to drive a closed course while they held an iPhone or Android phone in one hand, spoke messages into Siri or Vlingo, proofread the messages visually, and pressed buttons to send the messages. Under these conditions, driver response times were delayed by nearly a factor of two, the researchers found. 'Of course your driving performance is going to be degraded if you're reading screens and pushing buttons,' says Cheyer, who joined Apple in 2010 as part of the Siri acquisition and left the company two years later. To study whether voice-to-text apps are really safer than manual texting, he says, the Texas researchers should have tested Siri and Vlingo in car mode, where a Bluetooth headset or speakers are used to minimize visual and manual interaction. 'The study seems to have misunderstood how Siri was designed to be used,' Cheyer says. 'I don't think that there is any evidence that shows that if Siri and other systems are used properly in eyes-free mode, they are 'just as risky as texting.''"
I'm sure a couple of other posters will point that out :)
Really all you need to know.
I thought it has been long established through research that even a hands free cradle talking on the phone is a dangerous distraction while driving, Can't see how this can be less of a distraction than that even if it is better than manual texting. People have enough accidents without additional distractions.
Once again we come to this type of confusion because people keep holding their iPhones wrong.
I mean, that's what this really comes down to isn't it? The user is 'using' the device in a way the designers didn't think very hard about.
When you're driving you should be concentrating on driving, that's it, anything else can lead to an accident because your mind is not on the task at hand.
So, no, you shouldn't be pissing about sending texts, if you don't like it, get a bus/train where you can text to your hearts delight.
If you're so f**kin important that you need to text, then get a chauffeur.
Waterfox - a Firefox fork with legacy extension support, security updates and better privacy by default.
they both exist. I can only speak for myself and people I know who have used voice commands while driving, however EVERYONE, myself included, will speak to their phone for the text, HOWEVER we all double check the msg before hitting send. I think that is where the issue lies. we simply dont trust siri or google voice or other text to type things to be 100% yet. and until that can be true (if it can ever be) it will never be as safe as simply driving and not doing other things.
have you seen my sig? there are many others like it but none that are the same
I don't really agree with this guy, based on how texting is currently done. Most of us like reading their texts (or proofreading speech-to-texts), and few of us use text-to-speech, so the "eyes free" situation really isn't that common. I *really* don't think that using "Siri is just as risky as texting" is misleading at all, in our current accepted usage.
LegendMUD
The research is still valid in the sense that most people probably have no idea about "car mode" and "no-eyes" mode. That said, even if you were to consider only those who are aware of such features as your test subjects, I wonder if the data would be any different (provided the test subjects are not explicitly told they must use no-eyes mode and car-mode). I know that if car-mode and no-eyes mode puts many restrictions on Siri, then (for me), Siri would not be as useful.
If the study tested Siri the way Siri is normally used, then how Siri was designed to be used is irrelevant.
Of course your driving performance is going to be degraded if you're reading screens and pushing buttons,'
See, shit like this is why the Prophet Hicks was so adamant in his belief that advertising people should do the world a favor and kill themselves.
FYI, asshole, it's an issue because humans cannot multitask, and every second you pay attention to that goddamn toy is one more second you're not paying attention to the road.
Perhaps Mr. My-Sales-Figures-Are-More-Important-Than-Your-Safety should read the stacks upon stacks of other studies that prove any distraction from driving is dangerous. Even talking to the guy in the passenger seat.
An enigma, wrapped in a riddle, shrouded in bacon and cheese
If you did invent 50% of the app, you could claim the "co-invent" title, but if it is about 0.0000000....1%, are you a thief or "co"-inventor?
The comparison should really be based on how drivers actually behave while texting or using hands-free Siri.
My sister thinks she's safe when she drives hands-free with Bluetooth enabled voice cell in her Prius.
But she weaves and drifts while driving.
If she were texting, it would be bad.
It's the difference between being Wasted (hands-free Siri, due to mental distraction, and occassional looking at display), Totally wasted (normal cell phone while driving), and Blotto (texting while driving).
You're still a menace to society, and we'd be better off if you had only downed two shots of vodka instead.
-- Tigger warning: This post may contain tiggers! --
Given those company's habits of telling their own employees to pop up on message boards and espouse the services, saying how great they are for hands-free use but carefully avoiding saying the words "while driving" and trying to drive down any negative reviews that popped up, and their colorfully fictional growth charts, is it any wonder they'd pretend they're not dangerous on the road?
Sure, ideally you'd never look at the screen. But are we sure most people wouldn't proofread messages and manually press send once happy? Maybe the study looked at what most people would consider voice-to-text, and how this form of VTT would affect driving.
Pilots are able to do many tasks while talking on the radio to many other aircraft and ground stations. I'm talking about even private pilots in 'bug smasher' aircraft - just just commercial pilots and military aviators.
As long as you are hands free and looking at the road I personally think that the burden of talking on a 'hands free' phone setup is no worse than talking to a passenger or listening to the radio. If ordinary folks can manage to fly aircraft and listen and talk (and mostly not crash) then prohibiting people talking (hands free) while driving seems like overcaution and resistance to change.
I'm sure there at the low end of the skill spectrum (those easily task saturated, eg. my mother :) ) are those that can't talk and drive, but they should be banned from having radio and passengers too - yet doing so seems ridiculous, yes? the restrictions on hands-free calls also seem ridiculous when seen in the same light, yes?
It would appear speaking into Siri or other applications that do speech to text hasn't been studied enough to make a final decision, but I think it's going to end up OK. This study is a piece of garbage though and falls into bad research, as the software wasn't used as intended in the car.
The only valid study would evaluate the software being used as it is typically used, regardless of the manufacturers intent.
If you handle a gun, your priority is safety. Your safety and that of others. That is your first priority and the own priority.
Traffic is dangerous too, so it's the same there.
If your bloody text messages are so important that it can't wait 10 minutes, you better be so bloody important that you can afford a driver.
Of not, your focus on the traffic.
Privacy is terrorism.
Merely having a conversation with someone impacts your driving; passengers tend to be aware of circumstances like intersections, onramps, cyclists, etc - but people on the other end of your call can't be. It's why Ray Lahood and NHTSA wanted cell phone calls by drivers to end, period. Then there's the issue of control of the car; regardless of whether or not you're "eyes free", if you're holding something in you hand, you're not able to control your vehicle as well as you can with two hands on the wheel. I attended a driving handling clinic (which was insanely fun) where they had you do a slalom course normally, and then do it holding a water bottle to the side of your head; the results speak for themselves.
Please help metamoderate.
Pilots are able to do many tasks while talking on the radio to many other aircraft and ground stations. I'm talking about even private pilots in 'bug smasher' aircraft - just just commercial pilots and military aviators.
There is no comparison between the obstacles that the typical pilot must navigate and the obstacles that the typical automobile driver must navigate.
. . . prohibiting people talking (hands free) while driving seems like overcaution and resistance to change.
Its not a resistance to change. It is a reaction to observed experience and emerging knowledge.
That b***ch! Women are always arguing about something; Siri's no different...
But get on her bad side, and it's off a cliff you go! Paper maps are the best,
plus they don't sas you, either.
I don't care how Siri was 'designed to be used'. I care abut how it actually works in practice.
Do people actually look at the screen? Yes.
Is it stable enough and good enough that people actually trust it to not screw up the text? No.
I may be a biased commentator, but I am currently on the hunt for a replacement vehicle specifically because of a texting driver. Luckily, I am still vertical and breathing.
1) Don't use your cell phone when driving (this tends to be hard for most people).
2) Cars must drive themselves.
In the modern era it seems that people are incapable of driving themselves.
Um, what's a freeway?
I live in Seattle and I rarely drive on I-5, and even then just for one stop or two.
Where we're going we don't need freeways.
It's illegal to drive without being conscious of road conditions.
As in pull over, turn off ignition, stop driving illegal.
-- Tigger warning: This post may contain tiggers! --
Always test it as it is being used by the users. Not the way it is designed to be used by the designers. It does not matter what the designer thinks how it should be used. Testing it according to the design manual is like debugging software by stepping through the comments instead of looking at code.
sed -e 's/Chuck Norris/Rajnikant/g' joke > fact
As Hagbard Celine was wont to say, "if you whistle while you're pissing, you have two minds where one is quite sufficient. If you have two minds, you are at war with yourself. If you are at war with yourself, it is easy for an external force to defeat you. This is why Mong-Tse wrote, 'A man must destroy himself before others can destroy him.'"
I'm trying to teach myself to set people on fire with my mind... Is it hot in here?
She? Really? That's some revolutionary magical ridiculousness.
...is that voice-to-text software is so remarkably unreliable that nobody uses it without proofreading the output before sending. I think most people could have told you this without an official study.
And just for the obtuse, it isn't that it completely misunderstands everything you say, it's that when you're sending texts, the things it tends to fail to translate properly tend to be things that get your text posted to one of those autocorrect-joke sites. Or get you in trouble with the wife/husband/parents/boss.
I ride my bike. The more car drivers' heads are up, the safer I am. The heck with jerks trying to tout their products at the expense of public safety.
I have an iPhone 4S but I long ago concluded that Siri is useless. It doesn't understand conversational speech and requires pressing and holding the button every time you want it to do anything. Its speech recognition only gets about 50-60% of words correct. I tried dictating a text in the car about twice before deciding it was entirely reckless and dangerous.
Every example I've ever heard of using Siri has been stupid pointless stuff I would never do anyway. It would be nice if it had an AI capable of taking dictation accurately and understanding descriptive editing but as far as I can tell it is hopelessly inaccurate and not even remotely AI.
How many drivers that have such hands-free voice-only enabled devices own cars that have all options installed (and correctly configured by the user per all involved manufacturers) that would allow for the device to be used in the "intended mode"? Not (by far!) the majority of the driving-plus-device-using population, I suspect. Supposing that "not the majority" is indeed the case: Even if the study had been done as Siri creator states it should have been done, the results would have very little applicability for the majority of such drivers. Meanwhile,
I drive a really LOUD van so I can't hear the ringtone at all, let alone have a intelligible conversation with someone. And texting, wtf? I pity those people who are such slaves to their phones. It is possible to just call people back, you know, when you're done driving.
Of course humans can multitask. It's just not real pre-emptive multitasking (there is no reliable hardware timer / interrupt), more like basic co-operative multitasking with only a few hardware interrupts (mostly senses triggered (pain, sound, vision), so in a car, they come too late to act to avoid them). If one of your mental processes doesn't yield fast enough, the other process might miss a polling event, and there you go, I have not seen him coming.
Yeah but the problem is half the time Siri requires you to tap the screen. Ask for directions, and it will ask you to chose from a list of locations by tapping on it. It also drives me nuts how it won't read me the screen contents sometimes--especially when doing simple data lookups form search engines, it should know to read the results (like what the weather is etc.) if you've got a BlueTooth headset connected (and maybe travelling fast!)...since your'e obviously driving.
ralphbarbagallo.com
Removing the (well deserved) Obama bashing out of your post, and you beat me to the punch. There's a real drive in certain political circles right now to protect us from something that they perceive is dangerous (cell phones anywhere near a car). Any study that will "prove" their point is worth funding.
The fact of the matter is, talking on a cell phone (even without hands free) is by far the least dangerous "distracted driving" activity that happens everywhere, all the time. For instance, eating behind the wheel is legitimately dangerous... but it has nothing to do with cell phones, it must be alright! Changing the station/CD/song in your car? Messing with the AC? Shaving? Messing with the GPS??? How about talking to someone in the backseat?!? That's more dangerous than talking on a cell phone!
There is no logic to these people, only rotten/mishandled statistics. But we have to "protect people" from themselves through legislation. Otherwise how are they ever to survive?...
I won't join Slashcott. OTOH, If Beta goes live, I just won't be back until it's fixed. Sorry Dice.
You've never seen someone drive with their knees? I think it's very bad behavior, but it happens all... the... time.
No, seriously. I'd guess more than half of under-thirty-year-olds have used their knees to drive at one point or another, with no hands free to take the wheel.
I won't join Slashcott. OTOH, If Beta goes live, I just won't be back until it's fixed. Sorry Dice.
There are so many things alleged drivers do besides drive..paint toenails, eat lunch, discipline kids/pets, drink beverages (the more dangerous of which seem to be the hot ones that can end up in senistive boldily places), look for toll change, talk to the other folks in the car, stare at the attractive person of the opposite/appropriate sex, etc. that I see no reason why we should worry about the various uses and missuses of telephones/tablets/smartphones/texting platforms. And besides, as long as we let PEOPLE drive without supervision, injuries we will have, regardless. Even airplanes being flown by computers and supervised by expert pilots crash. THIS IS JUST MORE BLUE SMOKE AND MIRRORS!
When people die, we feel motivated to make recurrence less likely, but when what we do won't do that, but only make it look like our leaders care, I say its a crock of male bovine solid waste.
Are they old enough to drive?
and they have TWICE as many gears to shift through.
Whats wrong with you guys that you cant handle a honda civic & a light conversation at the same time?
Only the FAA approaches problems like this in a completely different manner than DOT.
Rather than writing up some new law so they can write you a ticket & take your money. They would rather educate you & make you safer.
The mantra they use for this is "Aviate, navigate, communicate"
And you do it in -that- order.
If you're in the middle of a tricky maneuver when ATC calls you... do your maneuver, get it completed, and -then- respond to ATC... if you need to ask them to repeat what they said, go ahead, they wont get upset, they'll understand, they know you're busy.
We could solve this whole distracted driving issue with a little bit of education. Pulling up to a tricky intersection? Put the phone down for a second, get through the turn, and then pick the phone back up & continue where you left off.
Its not difficult.
The one thing PSA's would be useful for, & we aren't doing it.
--also we need a PSA on how to use roundabouts.
I'm tired of fapping to yesterday's.
Talking on a phone is different from talking to the passenger beside you. When one talks to a remote person, the brain creates a remote environment and moves its attention to that space. I'm not sure what is going on neurologically but the effect is very strong and I don't see an easy way around the problem. Perhaps we need to create an avatar for the other party that sits beside the driver in the car.
Stupid study and stupid conclusion from the study.
It's like comparing if shooting your left foot is safer than shooting your right hand. Only a fool will consider these choices.
Admittedly, I'm an "old guy" so maybe I'm way out of touch with the times, but I'm fairly tech-savvy, well-educated, so FWIW...
I've had 4 very unsettling experiences of near head-on collisions. Each time I saw the other driver look up and get a very astonished look on their face after which they (thankfully) swerved back into their lane.
Meanwhile I was slowing down while maneuvering for safety on the shoulder or sidewalk.
I can only hope that the person who claims texting while driving is NOT a distraction has the same experience, at some point.
As far as talking on a phone is concerned, I have my doubts about that, too.
Again, this is from my personal experience, so YMMV.
I deal with a wide variety of subjects. Some of them are design-oriented. While discussing a subject re the design of something, I find myself visualizing that which I'm attempting to describe. Those are the times I've found myself vulnerable to inattentive driving. For example, I've had some close calls rear-ending other vehicles or missed my turn-off. I DO make a point of getting over to the slow lane and dropping my speed, but I've been surprised by a semi or two that had changed into my lane further up the road in front of me. I missed it because I was... distracted. So I've been guilty, too. (Apparently, something is not happening between my visual cortex and other cognitive functions. Although, my friends from the 60's would probably say... well, never mind. That's for another post.)
Now I hand my phone to my wife and ask her to take the call or exit or pull way off on the shoulder (which isn't all that safe either now-a-days). And when I get a call from someone whose name/cell number I recognize, I ask if they're driving first. I don't want to be the person on the other end of a phone call that contributed to an accident. Besides, I still think most of our phone calls can wait.
Come to think of it, I've even had people walk into me or nearly walk into me in stores while talking/texting on their phones.
Anyhow, please be careful, folks.
Oh yeah... and get off my lawn, kid.
An effective "democracy" creates the illusion the people have a say in their government.
That's because... I think the drivers will be distracted anyway. I have a voice-controlled GPS that I was telling what to do and didn't even realize that I was distracted by it. Almost hit a mailbox. Nothing is foolproof other than devoting 100% of your attention to the road.
While voice-activated transcription software does allow you to keep your eyes on the road, roughly the same amount of activity occurs in your brain because you are still using your speech center. This is a not insignificant contributor to distraction while driving and either texting or talking (even in hands-free mode).
"the Texas researchers should have tested Siri and Vlingo in car mode, where a Bluetooth headset or speakers are used..." "The study seems to have misunderstood how Siri was designed to be used," Right because ALL of the marketing shows Siri used this way.
IIRC (I've not used it, and I'm not sure that I've seen it being used), Siri is a Mac application, for the Mac phone? So ... reading manuals should be utter anathema, as the user interface should be so obvious to the end user that you never need to consult the manual. Ever.
Does Mac Towers (or whatever gulag the Mac developers are incarcerated in) have a gibbet out the front for the bones of developers who suggested writing manuals?
Birds are not dinosaur descendants;birds are dinosaurs, for all useful meanings of "birds", "are" and "dinosaurs"