Slashdot Mirror


Microsoft Prepares Rethink On Windows 8

jones_supa writes "Microsoft has confirmed to be preparing to reverse course over elements of Windows 8. 'Key aspects' of how the software is used will be changed when Microsoft releases an updated version of the operating system this year, Tami Reller, head of marketing and finance for the Windows business, said in an interview with the Financial Times. Referring to difficulties many users have had with mastering the software, she added: 'The learning curve is definitely real.'" While this decision is generally being framed as a frantic backtrack for Microsoft, it comes as the company has recently passed 100 million Windows 8 licenses sold. Clearly they see this as more of a course adjustment than bailing water from a sinking ship. Microsoft also plans to preview the update called 'Windows Blue' in June.

26 of 536 comments (clear)

  1. The betting pool is now open... by Penguinisto · · Score: 5, Interesting

    ...prediction: They'll lash in a start button but still try and force the user to go through Metro first.

    --
    Quo usque tandem abutere, Nimbus, patientia nostra?
    1. Re:The betting pool is now open... by Anonymous Coward · · Score: 5, Insightful

      "OTOH, for ordinary users, they've kind of made it clear; they want everyone in consumer-land to get used to the whole Metro (or whatever they call it now) thing."
                And the users have made it clear, Microsoft can fuck right off. No really, people I talk to that are not at all computer savvy have heard "the new windows" or windows 8 sucks, and are in some cases actually buying used computers to avoid Windows 8.

                Ditching forced Metro & adding the start button is probably all Microsoft has to do to assuage these fears, and it was IMHO sure egotism that prevented them from doing this to begin with.

    2. Re:The betting pool is now open... by Anonymous Coward · · Score: 5, Informative

      What's in Windows Blue (6.3) at the moment:
      - There is an option to log in straight to desktop, skipping the (Metro) Start screen.
      - There is a start button (using the new Windows logo, reminiscent of an earlier alpha build of Windows 8): but it takes you to the Metro start screen when clicked.
      - The start menu is still gone.

      Oh, and they're planning to charge for this "upgrade". What the fuck? They should give it away given how disastrously Windows 8 has been received...

    3. Re:The betting pool is now open... by JDG1980 · · Score: 5, Insightful

      That's not good enough. The Start menu has to return; that was always the sticking point, not the replacement of the button with a hot corner. And I never want to see any part of Metro at all.

    4. Re:The betting pool is now open... by dbIII · · Score: 5, Informative

      They charged for win98SE after the first Win98 sucked.

    5. Re:The betting pool is now open... by Billly+Gates · · Score: 5, Insightful

      That's not good enough. The Start menu has to return

      No, it doesn't. Microsoft doesn't have to do anything. Haven't you figured that out yet?

      I do not think Microsoft is as arrogant as people on this very anti-MS site make it them out to be. They have a corporate culture of release first and ask questions and fixes later. This is due to MS past as a monopolist. If it is ok it will take over the market. If it sucks then fix it next release after it has baked a little bit etc.

      1st versions
      Windows ... failed
      Office ... failed (Mac users are oddly what kept Excel alive in the earlier years)
      Windows NT ... failed
      Internet Explorer ... failed
      WindowsCE ... failed
      Vista ... failed
      Visual Studio ... failed

      All these products are the hallmark of what MS is today and bring in the revenue. So they assume once it is out they can improve as people will automatically use just because it is from Microsoft. They are sadly still right in this area. Microsoft assumes oh, next release we will tweek it and Apple will be out of business next.

      What bothered me most about Windows 8 is that METRO had HUGE potential but it was so fucking rushed. If Metro had a task bar, start menu, had app stacking, more than 1 app at a time, aero to navigate, then I could multitask with the applets and keep my mouse and keyboard. On touch or a small 12 inch screen then auto-hide by default and BAM!

      Even better if they couldn't add that do something like "Click here to start! which told lusers where the start menu is instead say "Click here to app cycle" in the corners. Windows 95 had the polish. Windows 8 did not.

      Instead they made it 4 colors from 16 million, made Office 2013 blinding headache white in ALL CAPS, took areo out, and just unpolished it. What MS is making a mistake is the market is not the same as it was in the 1990s. No we are not little good sheep and our bosses who forced us to upgrade very 2 - 3 years for the greatest have a love affair with the 11 year old XP and refuse change out of fear! Windows 7 is like pulling teeth with these same users who came to XP in droves.

      Apple has the mindshare with Google right behind. If tablets are going to take over the only advantage MS has is office and it was smart for MS not to port Office over to Android/iOS as it would all be over for them. MS needs to react quick and fucking polish like they did with Windows 95. Not do the old way because it worked before and we wont change motto. That start menu will be coming back. The demo artist shot of Windows 8 from 2009 is still superior in so many ways and MS has its work cut out for Windows 9.

    6. Re:The betting pool is now open... by fwarren · · Score: 5, Interesting

      Microsofts snot does not always turn to honey.

      Zune ... failed

      Play4Sure .. failed

      WinCE .. failed

      Win8 Mobile ... failing

      WinRT ... failing

      Surface ... failing

      xbox/xbox 360 ... if you uncook the books and stack up all the costs and losses releated to the xbox line they are still a decade from turning a profit.

      search ... still losing money after more than a decade.

      MS is sure their future in the consumer market is tied to the 30% take the get with an app store. This means
      1. The Modern Intreface must be maintained.
      2. The legacy desktop and non-app store installation must go away.
      3. The start button must go away to facilite point 1 and 2.
       

      --
      vi + /etc over regedit any day of the week.
    7. Re:The betting pool is now open... by Alsee · · Score: 5, Funny

      I do not think Microsoft is as arrogant as people on this very anti-MS site make it them out to be.

      Of course they are.
      It takes an ego massive enough to bend light to release an update named "Windows Blue" without realizing the next two words in everyone's heads will be "screen" and "death".

      -

      --
      - - You can't take something off the Internet! That's like trying to take pee out of a swimming pool.
    8. Re:The betting pool is now open... by Anonymous Coward · · Score: 5, Insightful

      What's your point? All these big companies have a long long list of product failures, here's just a few from the portfolios of some of the big ones:

      Apple:

      Lisa: failed

      Pippin: failed

      QuickTake Camera: failed

      eMate: failed

      eMac: failed

      eWorld: failed

      G4 Cube: failed

      Macintosh TV: failed

      Macintosh Portable: failed

      20th Anniversary Mac: failed

      Ping: failed

      Every second OSX release: fails (the Windows SP1 rule)

      Google:

      Hotpot: failed

      Buzz: failed

      Answers: failed

      Page Creator: failed

      Desktop: failed

      Dictionary: failed

      Audio Ads: failed

      Dodgeball: failed

      FastFlip: failed

      Wave: failed

      Google+: failing

  2. good by jason777 · · Score: 5, Insightful

    Personally, I went back to Windows 7 because I didn't like the constant switching / start screen. I shouldn't have to install a separate app to get the start button back. Give us an option for tablet or desktop mode.

    1. Re:good by Cinder6 · · Score: 5, Insightful

      Start screen has never bothered me, as whenever I used the old start menu, all of my attention was focused on it anyway. For me, having a start screen just means that I can display more icons at once, which is a plus. I would love a boot to desktop mode, though.

      --
      If you can't convince them, convict them.
    2. Re:good by tftp · · Score: 5, Informative

      The thing was that the start menu really was nearly entirely obsolete. None of its features really made sense.

      To a uber-geek - perhaps. But not to a common man. Start button replacements are, reportedly, the most popular download for Win8. Otherwise Win8 is not discoverable.

      Want to actually search for something? The start screen makes more sense then the smallish non-resizable start menu window.

      Unless you are searching for something that you see in another window. Do you want to memorize "StatusReport-836421-FromBill_Rev3a.docx" ? It's a valid runnable object.

      Want to get to the control panel, logoff, etc? The charms bar was perfectly fine (if nonobvious).

      A nonobvious thing is also nonexistent. It doesn't matter how well it works if non-geeks cannot find it.

      And has a hotkey of its own (again non-obvious)

      It does? News to me. Which one? How would I know that, outside of reading Slashdot?

      The actual hierarchical start menu? Worthless legacy cruft that has been more or less replaced by search anyway.

      ... said by someone who sees nothing wrong with UNIX commands that pipe data through thirteen programs :-) Most people do not memorize names of the software - especially if they just use it, not write it. I know people who don't even type unless they have to. They use mouse for even cut and paste. Not everyone easily switches between GUI (mouse) and CLI (keyboard.)

      Q: What do you type to find uTorrent?
      A: You type "torrent."
      Q: How would *anyone* know that?
      A: By trial and error.

      Myself, I use more than one computer, and I do not always know what is or isn't installed on any of them. I cannot search because I don't even remember all the names. Was it "diff", WinDiff, KDiff, or something else? Ah, UltraDiff - but no, it doesn't do what I thought it does! Why don't I make a custom menu where I'd keep all the necessary tools that I need, and call it something like "Start" ?

      All that was left was the smart recent applications/recent documents stuff which was almost covered by pinning apps to the taskbar.

      I disable all that stuff. It makes no sense to me. I may use one set of applications on one day, and another set on another day. What recent activity has to do with the need for a specific workflow? I disable automatic pinning, and instead pin there what I want pinned, and they stay there. Side effects are bad for usability; a context-dependent ribbon also suffers from that - it is not predictable, it has to be understood all anew whenever it shows up.

      And make shutdown a direct option so you don't have to logout first, but that can be on the charms bar...

      It's already there. But I can't test because I have ClassicShell disable the charms bar. I haven't needed it so far.

      Then make hotcorners entirely optional in desktop mode.

      Done that already using ClassicShell (also see above.)

    3. Re:good by Nkwe · · Score: 5, Insightful

      The actual hierarchical start menu? Worthless legacy cruft that has been more or less replaced by search anyway.

      Not worthless. Search assumes you know what you want to search for and have some idea about what it is called. If I know I want to use one of the administrative tools but I can't remember what it is called, a hierarchical system makes sense. I can choose "administrative tools" as a starting point for self discovery. If I have no idea, I can start at the top and work my way through the options that have been categorized in some meaningful way. If I am in a branch of the hierarchy that is unrelated to what I am looking for, I can move on quickly -- I don't have to scan an unorganized list of all the possible options.

      My biggest complaint (and others share this view) about Metro is that the interface is not self discoverable - you can't just look at the interface and get visual clues as to what you need to do (or even can do). Lack of a hierarchical menu system that contains all the options is a big part of this.

  3. mature response to a corporate stumble by one_who_uses_unix · · Score: 5, Insightful

    I am no Microsoft fan however I am glad to see them responding to customer feedback on their product. IT is good to see large companies shape products based on customer response - particularly when they command a very large share of a market.

    --
    KK4SFV
  4. Re:Anonymous Coward rethinks Frosty Piss by Jeremiah+Cornelius · · Score: 5, Funny

    Microsoft is misspelling things again.

    It's spelled "Windows Blue", but pronounced "Windows Blew".

    --
    "Flyin' in just a sweet place,
    Never been known to fail..."
  5. Windows 8 haters had the right of it. by JaredOfEuropa · · Score: 5, Interesting

    Today I took delivery of my new work PC. When I ordered it I asked for Windows 8... One has to keep up with these things, right? Bloody hell...

    Seriously, when one has to Google on another computer for instructions on how to bring up the damn (well hidden) address bar in the browser, you know your "intuitive" design is bad, bad, bad. Luckily I already knew about the (equally well hidden) active corners of the screen to bring up the Start screen, Desktop and Charm bar,so I did manage to get around, sort of. Trying to find some essential system settings proved impossible until I ended up installing StartIsBack, which gives me the start menu and old desktop upon boot; after that I could access the old style control panel. Windows 8 is just fine and dandy... Now that I have it working just like Windows 7. Honestly, the Metro interface is not that bad on a mobile device with a touch screen, but it has no place on a desktop PC.

    Sure, all new UIs will require some learning. But never, not since Windows 3.11, have I had such a hostile experience from a new OS.

    --
    If construction was anything like programming, an incorrectly fitted lock would bring down the entire building...
  6. Re:Not One? by Psyko · · Score: 5, Funny

    Windows 8: We Blue it...

    --
    01:36AM up 426 days, 2:46, 1 user, load average: 0.14, 0.11, 0.05
  7. "Learning curve" is missing the point. by Anonymous Coward · · Score: 5, Insightful

    This just further demonstrates that Microsoft doesn't get it. They seem to think that it's because it's all "different" and there is a "learning curve" which is why people don't like it.

    The real reasons:
    1) Metro apps default to one app on the screen, and break any sophisticated workflow which requires multiple widows. This is removed functionality, not just an interface change.
    2) The UI requires more wrist movement or "gorilla arms", which forces people to do more physical work which adds up for things like muscle strain.
    3) They try to force the same interface on two different kinds of setups - small touchscreen tablets/hybrids, and desktop setups with potentially multiple large monitors. There is no way to have a nice uniform interface for both kinds of setups.

    There are certainly many more, but those are the worse that I can think of. It's not about learning a different interface - it's that there are genuine drawbacks and genuine functionality removed that needs to be given back.

  8. Lies and statistics by DanielRavenNest · · Score: 5, Informative

    They may have sold 100M licenses to manufacturers, but adoption is still under 4%: http://www.netmarketshare.com/operating-system-market-share.aspx?qprid=10&qpcustomd=0

  9. Re:Not One? by sconeu · · Score: 5, Funny

    It will boot up into the Blue screen of death?

    --
    General Relativity: Space-time tells matter where to go; Matter tells space-time what shape to be.
  10. Re:100 million Windows 8 licenses sold by Anonymous Coward · · Score: 5, Insightful

    The 100 million number is very misleading. They sold licenses to OEM's. Also, the Windows computers I've bought since Windows 8 came out have had a license for Windows 8 (along with an install disc) but have come with Windows 7 pre-installed.

  11. what? by Charliemopps · · Score: 5, Interesting

    100 million sold? Or 100 million packaged with laptops, PCs and tablets forced down the throats of unwitting users that definitely would rather have had windows 7 had they any clue?

    The most hilarious part of this whole debacle on Microsofts part is that we recently decided to upgrade from WinXP to Win7 finally... and as part of that a few people said "hey, why don't we just go for Win8 while we're at it?" so they put together some focus groups of generally non-tech savvy employees to see how long it would take them to get a grasp on how to do their jobs using the new OS. One of the security guys in charge of the project is a big apple fan and argued we needed a control... and wanted to use OSX... management thought it wasn't such a bad idea, but of course, we're NOT switching to Apple any time soon so instead they used Redhat. Win7 was easiest for them to pick up of course... but Redhat beat Win8 by a country mile. There were many in test that never got Win8 to work for their jobs. I wasn't privy to all of the hurdles they found and what-not. But it's pretty staggering to think MS screwed up their UI so much that a bunch of our least talented salesmen were more capable of using Linux that it.

  12. When are they going to realize it's not the UI? by tillerman35 · · Score: 5, Interesting

    Metro Metro Metro! That's what the media is focusing on, but it's not the real reason Windows 8 failed.

    W-8 failed because Microsoft thought they'd be able to screw their developers the way that Apple's been screwing iOS developers since day one. Going full walled-garden for the Metro UI while at the same time effectively forcing developers to abandon Silverlight and Flash due to concerns about long-term viability meant there really was no compelling reason for a developer to bother with Windows 8. My company, a manufacturer of population-based analytical software that runs on a massively-parallel database, basically abandoned Windows as a development platform. In the middle of a product cycle.

    Those MSDN/Visual Studio/Team Foundation/etc. licenses will never happen. Now, at great expense and risk, we've decided to go down the HTML5+Javascript path for the front end. It sucks. It sucks so badly that there's not a person in the shop who doesn't want to abandon the project altogether. But at least it will be portable if it ever gets built. It'll take two years longer than it would have if Microsoft hadn't screwed us over, but that's the price of doing business I guess. (The JBOSS backend is painful too, but not to the degree that an HTML5/Javascript front-end is.)

    Yet, all that could have been avoided if Microsoft hadn't hit the Greed button and tried to force the Metro UI down its developers' throats. We have no confidence in Microsoft EVER being a viable development platform again. Not when key components could be pulled out from under us just because they want to impose a UI tax.

    And I know I'm not alone. I've heard the same story, read the same story, watched the same story unfold all over the internet.

    Microsoft used to field the best damn development and application platform in the industry, hands down. It still does, actually. But unfortunately, I can't risk using it. And because of that fact, there's very little chance that I'll ever bother considering it in future efforts.

    And THAT's why Windows 8 failed and any attempt to revive it will fail as well.

  13. Re:Anonymous Coward rethinks Frosty Piss by Anonymous Coward · · Score: 5, Funny

    I can't speak for anyone else, but I automatically associate "Windows Blue" with "Blue Screen of Death". I literally can't help it, it's the first thing that pops into my mind.

  14. Re:Anonymous Coward rethinks Frosty Piss by thomst · · Score: 5, Funny

    Jeremiah Cornelius posited:

    Microsoft is misspelling things again.

    It's spelled "Windows Blue", but pronounced "Windows Blew".

    No, no, no.

    There's nothing past tense about it.

    --
    Check out my novel.
  15. Start screen is the issue by msobkow · · Score: 5, Interesting

    Against my advice, my parents bought a Windows 8 machine so I've had a fair bit of chance to play with it and to hear from a couple of "typical" computer users what their experience with Windows 8 is like.

    Everyone who has used that machine *hates* the start screen. While one would think you can "fit more" than with the start menu, in practice what you have is the ability to show or hide the sub-menus as groups of icons. Once you tell it to show stuff you actually *want* (like Games), the start screen rapidly becomes 2-3 physical screens wide. So now not only do you have to drag your mouse all over the place to reach the icons/tiles, you have to scroll the screen/menu to reach them.

    My Dad is particularly frustrated with Windows 8. As far as he's concerned, nothing works right except Firefox, and even that ticks him off because he has to scroll all the way over to the right on the start screen to find it's icon.

    My Mom is ticked off with the Metro interface on her card games. The "click top and drag down" metaphor for shutting down applets is not intuitive, and without a touch screen, it's also difficult to use. Mom has always had difficulty with "click and hold" aspects of applications because of her arthritis. Most of the time she just gives up because she can't hold the mouse button down long enough to drag it to the bottom of the screen.

    Personally what I hate is that there is no actual "windowing" of Metro apps. Everything is full screen. I haven't worked with full screen apps since the days of the 80x24 green screen terminal. I need to be able to access multiple applications at the same time. And the flash from work screen/desktop to start menu literally gives me a headache (I get migraines regularly, and eye strain from this type of interface aggravates them -- I despise Gnome 3 for the exact same reason.)

    Windows 8: Epic FAIL!

    --
    I do not fail; I succeed at finding out what does not work.