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Nook Failure, Lack of Foot Traffic Could Spell Doom For Barnes & Noble

tripleevenfall sends in a story at Yahoo Finance forecasting the end of Barnes & Noble. Quoting: "The last nationwide book retailer may be writing its final chapter. Barnes & Noble's latest quarterly results show a 7.4% drop in revenues and a $122 million loss for the fourth-quarter of its fiscal year. B&N's disastrous focus on making Nook e-Readers is weighing heavily on the chain's operations. A 17% drop in Nook revenues and stunning $475 million loss for the device division in 2013 are hobbling the company's ability to keep its stores afloat. B&N appears to be cannibalizing itself with branded tablets and cross-platform e-reader applications, which render the stores increasingly irrelevant."

30 of 330 comments (clear)

  1. I go into the bookstore by alen · · Score: 5, Funny

    On my way to the Starbucks in the back

    1. Re:I go into the bookstore by Curunir_wolf · · Score: 5, Informative

      On my way to the Starbucks in the back

      It's not a Starbucks. It's the Barnes & Noble Cafe featuring Starbucks coffee.

      And next time, I'm probably going to stop at the front and pick up one of those Nook HD+ 9" tablets they now have on fire sale for $150 while they still have them. It now has Google Play and all the apps available there without rooting it, and I can't see why it won't still be a decent tablet even if B&N goes completely under.

      --
      "Somebody has to do something. It's just incredibly pathetic it has to be us."
      --- Jerry Garcia
    2. Re:I go into the bookstore by lymond01 · · Score: 4, Insightful

      Okay, this was marked "Funny" but why go to a bookstore when you can browse, borrow, and read samples of books from anywhere? Why go to a music store when I can download from anywhere?

      As long as the functionality of the bookstore is no greater than the functionality of my ebook reader, what is the draw? I can get reviews, recommendations, top 100 lists by genre, new releases, etc all in the palm of my hand, none of which I can get at the bookstore unless I bring my internet device.

      So sure...want me to show up at your warehouse-sized bookstore? Give me some good live music (a la the Eolian). Give me cake. Give me coffee. Hell, give me a beer or glass of wine. Give me tables with cabled iPads so I can surf book selections whilst drinking my beer and listening to a lutist then go grab them off your shelf when I go. Or when I stay.

      Save money and make your stores smaller. Maybe sell only certain genres, or hardcovers, or softcovers (because who buys hardcovers anymore?). But keep the food, keep the music, keep the kiosk tables, keep freaking quiz night, just give me a reason to walk in your store, because while I love me a good bookstore, I love me the beach/forest/cafe/couch/bed more.

    3. Re: I go into the bookstore by Beavertank · · Score: 4, Funny

      Your comment is fantastically hilarious with the "Dictionary of Numbers" plugin active. The funny part reads:

      "And my 2 year old is like 38 pounds [ Medium-sized dog]"

      ...although maybe it's only funny to me because I'm sleep deprived.

    4. Re:I go into the bookstore by SJHillman · · Score: 4, Interesting

      Get a MicroSD card and install Cyanogenmod on it. The Nook can dual-boot to the uSD card without any sort of modding or rooting. I do it and switch between the B&N version of Android and Cyanogenmod depending on what I want to do.

      **This is with a Nook Color. I don't know if the newer tablets can do it.

    5. Re:I go into the bookstore by SJHillman · · Score: 4, Insightful

      Why go to the movies when you can watch it online? Why go to theater or a sports arena when you can see it on TV? Why go sightseeing when you can use Google Street View?

      Some things are just better in person. Personally, I find a book store much easier to browse a category of books when I'm not looking for something very specific. I also find paper books much easier to flip through randomly to get a sense of the structure and content of the book than the electronic counterpart.

      I agree with what you say about adding value to it... make book stores more than just a store.

    6. Re:I go into the bookstore by jp10558 · · Score: 4, Informative

      I love Amazon, and I've used e-book readers since 2000. They're great if I know exactly what book I want to read, or if I know I want to read the next book from Author X. Amazon is even sometimes useful in their recommendations of what people read or looked at that were similar to the book I'm currently looking at.

      What all the web based tools fall down for me is browsing. I can't look at a shelf of Thrillers, Mysteries, or Fantasy. I won't find new types of books via Amazon's recommendations, just an ever narrowing slice of books more and more similar to the ones I've already bought.

      Maybe I'm old fashioned somehow, but I don't necessarily enjoy the bubble effect the web has. When I want a new book I find interesting, I can browse a bookstore and likely come out with one in 15 minutes. With Amazon, I've spent weeks trying to find a "good book" to read that isn't a sequel, or extremely similar to one I've just read.

      I also find that while I'll pick up a book that may be enjoyable from a shelf based on cover art, blurb on the back etc, Amazon almost has too much information - do I really want a book that only got 3 stars? Do I read the reviews, which often take any reason to read the book away? Is it all scammed by companies? Too much work, and I rarely get a book.

      --
      Opera, Proxomitron-Grypen,GPG 0x0A1C6EE3
  2. LOL Ballmer by binarylarry · · Score: 5, Funny

    Microsoft just invested $1 billion into B&N.

    How much longer are the shareholders going to let monkey boy run things? A lot longer I hope ;)

    --
    Mod me down, my New Earth Global Warmingist friends!
    1. Re:LOL Ballmer by 93+Escort+Wagon · · Score: 4, Funny

      Yeah, I was going to comment that Microsoft's keen business sense appears to be functioning pretty consistently these past several years.

      --
      #DeleteChrome
  3. At least they tried by Anonymous Coward · · Score: 5, Insightful

    The summary seems to attack B&N for trying to adapt to changing times rather than sticking their head in the sand. Even if it was ultimately futile, I don't think it was boneheaded.

    1. Re:At least they tried by TJamieson · · Score: 4, Informative

      Not only that, the whole article is trollish. They're not "circling the drain" or anything like that; rather they saw that Nook sales sucked, ate up their profits from their standard business, and decided to kill the Nook line. Also known as "adapting to market conditions" - exactly what they should do!

      --
      For the last time, PIN Number and ATM Machine are redundancies!
  4. Re:Are people reading fewer paper books? by Anonymous Coward · · Score: 5, Funny

    Didn't you get the memo?

    http://i.imgur.com/az9FCjh.jpg

  5. they can save the nook by bitt3n · · Score: 4, Funny

    turn it into a pr0n focused device and rebrand it as "the nookie"

  6. I thought it was a toy store by T-Bone-T · · Score: 4, Insightful

    The last time I walked into one of their stores it seemed more like a toy store. Most of it was toys, puzzles, and games. It wasn't what I was expecting at all.

    1. Re:I thought it was a toy store by 0123456 · · Score: 4, Interesting

      How would the LOTR fans feel if you told them that sorry, book one was not available at that location, but book two and three were in stock?

      To be fair, that may not be B&N's fault. If you read author blogs on the web, you'll find a number saying 'my book series died because by the time I finished book 4 the publisher had let book 1 go out of print and wouldn't reprint it, so sales were dismal. Who's going to start reading a series where the first book is unavailable?'

      Publishing and book selling seems to be a completely brain-dead industry.

  7. Re:Are people reading fewer paper books? by geek · · Score: 5, Informative

    Yes people are reading paper books a LOT less. Every person I know has a Kindle or an iPad or like me and my wife, Nexus 7's. Paper books are great, don't get me wrong but when my mother in law even has an iPad for reading you know the death of paper books is on the horizon.

    I was a bitter clinger to paper books. I graduated with an English degree and love literature. Too me paper books were sacred. Now I can't stand the thought of dealing with a paper book, storing it, watching it yellow on my shelf or having to fight with the binding while trying to read and holding the cover back. My Nexus 7 is the perfect experience. I can get books from multiple retailers on a single device while sitting in bed. I have Google Books, Kindle, Nook, Kobo and many others on my device and I shop around for prices.

    Couple this with Calibre and I can manage my library any way I see fit, convert between formats and store them locally or in the cloud as I see fit.

  8. Re:Are people reading fewer paper books? by Anonymous Coward · · Score: 4, Informative

    Didn't you get the memo?

    http://i.imgur.com/az9FCjh.jpg

    Funny and not goatse.

  9. Comment removed by account_deleted · · Score: 4, Informative

    Comment removed based on user account deletion

  10. Re:Two words by Curunir_wolf · · Score: 4, Funny

    'Amazon' and 'antitrust'.

    It is not illegal to dominate a sector, nor is it even illegal to have a monopoly. It is only illegal to use your dominant position to engage in anti-competitive practices. Standard Oil was notorious for this. Microsoft also used their OS dominance to muscle in and crush competitors in office applications and browsers. I haven't see Amazon doing anything like that. Their competitors are just a click away.

    Actually, thanks to Amazon's "one-click" patent, competitors are now forced to be no less than two clicks away or they're going to get a cease-and-desist from Amazon.

    --
    "Somebody has to do something. It's just incredibly pathetic it has to be us."
    --- Jerry Garcia
  11. Barnes & Noble closed the profitable store her by david.emery · · Score: 4, Interesting

    (Reston VA), In part due to contract dispute with the mall owner. But they could have moved into a nice Borders store location about 5 miles away in Sterling VA. Instead, they pointed me to their store in Tyson's Corner, which costs me $5 in tolls and puts me in the middle of a traffic mess. I felt sorry for the Reston store employees and the managers who did a good job with our local store, handing one my B&N Readers Card. I said, "Send this to Corporate. Tell them to look up how much I've spent -in this store- over the last 15 years. Tell them that 95% of that business is going to Amazon, because I will not drive to Tysons and B&N offers me no alternative."

    I really miss browsing in a paper bookstore, Amazon does not offer the same experience (their suggestions aren't as useful for me as they think they are...) The loss of B&N will be significant for consumers, I think. But I'm mostly through the 5 stages of mourning for them.

  12. It's not JUST the Nook by sehlat · · Score: 5, Interesting

    B&N has been somewhat schizophrenic about eBooks from the beginning, trying desperately to keep up with Amazon on one hand and yet not cannibalize their precious treeware stores. As a result, they've managed to fail at both goals.

    Worse yet, they managed to buy, and then ignore, everything Fictionwise could have taught them about marketing eBooks and doing it right. I was a loyal (and VERY happy) Fictionwise customer for a decade. FW did three things that were absolutely priceless in marketing eBooks to me.

    1. FW let you request email notifications when a new book by a particular author you were interested in was available. Naturally, as soon as I got such a notification...

    B&N is still doing the old "These are the books WE want to sell you." routine with "push" emails and "new now" notices for books I couldn't care less about.

    2. FW (and Books on Board) had a shopping cart for eBooks. Fictionwise had both "buy all of these at once" and "download them all in a ZIP file." My record buy was something like 25 books in one day when one of my favorite authors had all of his stuff released (finally) to eBook format. Fewer obstacles to purchase == more purchases. You'd think an experienced retailer would figure that out.

    B&N: "Click once for each book" crud that both Amazon and B&N impose on readers. The day Paulo Coelho's books were put on sale at $1/each, I had to click "buy" and "confirm" eleven times, and when it came time to balance my credit card account... (cue loud curses)

    3. If you went to an author's page at FW (e.g. Poul Anderson), you got a "show me only books by this author I don't own" and "buy everything that's showing" buttons. See my note about "fewer obstacles" above.

    B&N: MISSING IN ACTION

    4. FW frequently offered the ability to buy eBooks at listed price and get an equal amount in store credit. Result: I frequently took advantage of the offer, got best-sellers at full list, and then used the credits to buy more eBooks. From my standpoint, I got the best-sellers for free, and then used the credits to "buy out" other authors I wanted everything they did.

    B&N: MISSING IN ACTION

    It is a shame that B&N bought the major ebook retailer who knew how to do it right and then ignored everything they had done in order to cripple their eBook store as a doomed effort to force people to walk into their bricks-and-mortar.

    Think of it as evolution in action.

  13. Re:Are people reading fewer paper books? by cpt+kangarooski · · Score: 4, Funny

    It doesn't help that most of the store is devoted to all kinds of crap like toys, cards, god books, and astrology.

    Some of the God books are good, such as "Where God Went Wrong," "Some More of God's Greatest Mistakes," "Who Is This God Person, Anyway?," and "Well, That Just About Wraps It Up For God."

    --
    -- This and all my posts are in the public domain. I am a lawyer. I am not your lawyer, and this is not legal advice.
  14. Re:Two words by roman_mir · · Score: 4, Interesting

    You are talking about Standard Oil as if you are reciting a well learned poem. Standard Oil became as big as it did from 1969 to 1911 by finding ways to bring prices down for the end consumer from about 70 cents to about 5 cents in that time period. In that same time period, Rockefeller became one of the richest people in history, much wealthier then the pygmies of billionaires that exist today. The company was growing and increasing its business at a staggering pace and it was innovating to achieve that. Anything, from buying up forests to build their own barrels (and lowering new empty barrel costs by over 80%), to figuring out how to load and unload their products faster on the railroads, to finding ways to be more efficient in railroad delivery, to ensure that the train cars will not be riding empty and thus lowering costs of operating trains and getting discounts because of that, to building up more and more productive capacity.

    Saying that a company was a monopoly, when in fact it was broken apart because people just could not compete with its efficiencies to the point that the prices for oil products have NEVER gone down since the moment Standard Oil was broken up.... who exactly got the profits of breaking up that efficient economy of scale but the people that wanted a piece of the pie at the EXPENSE of the consumer and got the politicians to provide it to them.

    This was a disgrace then and it is a disgrace now, government is not authorised to distort the markets like that.

  15. Re:Are people reading fewer paper books? by Anonymous Coward · · Score: 5, Funny

    I graduated with an English degree and love literature. Too me paper books were sacred.

    You can't make this stuff up, folks.

  16. Re:Are people reading fewer paper books? by Intrepid+imaginaut · · Score: 4, Insightful

    They eyestrain worry is overstated.

    No. Wrong. Ebooks didn't get started because of ipads, the ipad screen is the same as a laptop screen. If it were that easy to read books on a laptop screen nobody would have needed to invent ereaders. Whether or not ipad fans like it, the simple reality is that you can't read books or even lengthy texts as easily from a luminescent monitor as from an e-ink display. Mod me down all you like, claim otherwise based on anecdote, but you didn't have people selling their book collections when laptops became common. End of story.

  17. In rememberance of the Antiquarium by HeckRuler · · Score: 4, Interesting

    You all know there's a used bookstore in your town. Go give them some business.

    I grew up in Omaha. Downtown there was a used bookstore with more character than was probably healthy. It had more books then it knew what to to do with, a healthy set of extraneous stairs, an honor system for coffee, and a set of couches in front with a constant crowd. I think the regulars manned the register when the workers were busy.

    But it didn't make too much money and they couldn't make rent. They tried selling records in the basement and some sort of art gallary on the upper levels, but that didn't pan out. So it closed up. And Omaha lost something important that day.

    Now, apparently, a small town about 20 minutes gained something eventually, because the owner bought a building, moved his books there, and is still doing business. I'll have to find out if it has the same magic.

    But anyway, just a reminder to support your local church of the literate.

  18. Re:Are people reading fewer paper books? by Zero__Kelvin · · Score: 4, Funny

    " I graduated with an English degree and love literature. Too me paper books were sacred."

    That is just two, er .. ah .. to ... I mean too funny!

    --
    Guns don't kill people; Physics kills people! - John Lithgow as Dick Solomon on Third Rock From The Sun
  19. Re:Are people reading fewer paper books? by Nimey · · Score: 4, Informative

    He's actually a pretty terrible author who's been getting by on name recognition and PR. Have you actually read the Old Testament? Utter repetitive dreck and the main character is a bloodthirsty sociopathic asshole who'll kill people for burning the wrong incense.

    --
    Hail Eris, full of mischief...

    E pluribus sanguinem
  20. Re:Are people reading fewer paper books? by Moofie · · Score: 5, Insightful

    "the simple reality is that you can't read books or even lengthy texts as easily from a luminescent monitor as from an e-ink display."

    Simply not true. I can, and do, and your wishing won't stop me.

    "but you didn't have people selling their book collections when laptops became common"

    That's a form factor thing, not a backlit screen thing.

    eink/epaper is great. I happen to prefer the flexibility of an LCD. Neither preference should get you all hot n' bothered, because it's just that: A preference. For /my/ use case, an LCD is superior. For /your/ use case, do whatever the hell you want. It'll be OK.

    --
    Why yes, I AM a rocket scientist!
  21. Re:E-media is not to blame by pregister · · Score: 4, Informative

    Ya think it might have been a joke? The poster decrying how nobody reads and the commenter giving a tl;dr? Maybe? Ya think?