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A New Spate of Deaths In the Wireless Industry

onehitwonder writes "The race to build out advanced cellphone networks in the U.S. has contributed to a spike in deaths among tower workers, making this one of the industry's deadliest years and drawing fresh scrutiny from federal regulators, according to The Wall Street Journal. At least 10 workers have died in falls from communication towers so far this year, and three more were seriously injured. The accidents, nine of which were related to cellphone network work, come during one of the biggest building booms in years, as Sprint Corp. and T-Mobile US Inc. ramp up major network upgrades in an attempt to catch up with Verizon Wireless and AT&T Inc."

51 of 247 comments (clear)

  1. So by jkflying · · Score: 4, Funny

    Cellphones ARE deadly after all! /s

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  2. What the fudge.. by Anonymous Coward · · Score: 2, Informative

    10 died this year, that's nothing. In the UK 3 people die each year testing if a 9v battery works on their tongue. 19 people have died in the last 3 years believing that Christmas decorations were chocolate.

    It's not exactly a huge shockwave out of the 313 Million people in America.. wondering why this story even made it here.

    1. Re:What the fudge.. by amiga3D · · Score: 4, Insightful

      Because every life is precious.

    2. Re:What the fudge.. by qwijibo · · Score: 3, Funny

      Probably gross stupidity. Could be people tried to swallow the 9V battery because it was tingly and it got lodged in their throat, or maybe they didn't understand the concept of a 9V battery and instead tested a 9mm handgun with their tongue. All things that have 9 in the name are the same, right? =)

    3. Re:What the fudge.. by aitikin · · Score: 3, Insightful
      FTA:

      OSHA has estimated there are roughly 10,000 workers in the U.S. communication tower industry. Ten deaths may not seem like a huge number, but it is enough proportionally to rank the industry among the deadliest in the country.

      So every one in one thousand dies on the job. I'd say that's a pretty high mortality rate for the US.

      --
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    4. Re:What the fudge.. by jellomizer · · Score: 3, Funny

      Because every news article that gets a clickable add is precious.

      FTFY

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      If something is so important that you feel the need to post it on the internet... It probably isn't that important.
    5. Re:What the fudge.. by dkleinsc · · Score: 3, Insightful

      It's not exactly a huge shockwave out of the 313 Million people in America.. wondering why this story even made it here.

      Because a person shouldn't have to take completely unnecessary risks in order to make a living, all so that a major publicly traded company can save a few bucks.

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    6. Re:What the fudge.. by operagost · · Score: 2

      That would be a problem if you tested it by wetting your chest and placing the leads across your heart, I guess.

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    7. Re:What the fudge.. by geek · · Score: 2

      What exactly are you implying? Were they forced up a tower at gun point?

      "Jackson! Head up that fucking pole and meet your god damned quota or I fire your ass and your kids starve next week!"

      We saw this same shit with truck drivers driving while tired and killing people. Being fired from your job and facing financial hardships is far more traumatic than having a gun drawn on you.

  3. Frontline covered this by Anonymous Coward · · Score: 5, Informative

    This isn't anything new. If you have worked in the industry, you know about it. The pressure and competition from cell providers to lower the cost of erecting and maintaining towers has pushed the safety margins to very thin levels. Guys climb with gear far beyond their service life and are asked to work lots of hours.

    Frontline covered this last summer, I think it provides a good summary if you don't know about the topic:

    http://www.pbs.org/wgbh/pages/frontline/cell-tower-deaths/

    1. Re:Frontline covered this by amiga3D · · Score: 3, Informative

      I agree that happens but in my experience the number one problem is people get complacent. I've come close a couple of times to falling off stands and both times it was simply complacency. You do something long enough and you loose respect for how quickly you can get hurt or die. I've seen people do some of the stupidest stuff too. Many are just plain careless. If anything I'm shocked the number isn't higher.

  4. I really don't get it by Russ1642 · · Score: 3, Insightful

    How do you forget to clip on? Even after a decade working in the job how could you possibly forget? It's like forgetting to wait for the cross signal and just walking out into traffic.

    1. Re:I really don't get it by Chris+Mattern · · Score: 2

      It's like forgetting to wait for the cross signal and just walking out into traffic.

      And you think people don't do that too?

    2. Re:I really don't get it by compro01 · · Score: 5, Insightful

      How do you forget to clip on?.

      "working 12- or 16-hour days"
      "haven't taken days off in weeks"

      Exhaustion results in errors.

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    3. Re:I really don't get it by the_other_chewey · · Score: 3, Informative

      How do you forget to clip on? Even after a decade working in the job how could you possibly forget? It's like forgetting to wait for the cross signal and just walking out into traffic.

      Apparently, it is accepted not to clip on at all.

    4. Re:I really don't get it by gstoddart · · Score: 2

      How do you forget to clip on?

      People don't forget this ... usually they decide it's too inconvenient and don't bother. People just get complacent over time.

      But, I believe there are some exceptions where you don't need to be clipped in because there are other risks involved. Something about moving yourself and your tools making situations in which people are allowed to not be clipped in. And I'm pretty sure this kind of tower might be one of those.

      --
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  5. And the carriers duck responsibility... by jddj · · Score: 4, Interesting

    A Frontline documentary last year noted that tower work is done by small contracting companies that allow the big carriers to duck all responsibility, while pushing the firms to build so fast that safety gets shortcutted. Worth watching.

  6. Acrophobia? Don't watch. by drerwk · · Score: 5, Informative

    I'm ok till 1:40.
    http://www.youtube.com/watch?v=DWxOx2eSqdo Free climbing is allowed by OSHA rules - per comments around 2:00.

    1. Re:Acrophobia? Don't watch. by Anonymous Coward · · Score: 3, Informative

      I'm ok till 1:40. http://www.youtube.com/watch?v=DWxOx2eSqdo Free climbing is allowed by OSHA rules - per comments around 2:00.

      Don't be silly. Of course it doesn't.

  7. Safety harness... by dywolf · · Score: 5, Interesting

    ...there for a reason.

    From TFA: "Constantly attaching and reattaching a safety harness as climbers move about the tower can cut into speed." and "One project manager said crews are working 12- or 16-hour days and, when they get tired, forget to clip on safety lines or clip them on improperly."

    So then the important question is whether the company is inducing this, or are the workers bringing on themselves? What I mean is, what are the comapnies policies? Are they good policies? Are they being ignored by workers trying to get more hours (for a bigger paycheck)? Do the companies even adress such things as maximum hours worked for fear of fatigue/safety? Is there pressure from the company to work more hours with fewer people?

    I bring up the workers cause at my company there are people who wouldn't hesitate to work 16 hours days for the bigger check, and have actively fought agaisnt hiring more people because it would cut into their overtime as it is. luckily fatigue here isnt really going to be fatal; just cuts into profits.

    Personally, if it's my life on the line, I got no interest in meeting the big guy this early in my existence. My debts arent so bad that I need to risk my life to pay them off. And when I interviewed for a job working on wind turbines (that I ended up turning down the offer for when it came) one of my first questions was about their safety policies, along the lines of the questions i posed above.

    --
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    1. Re:Safety harness... by TheNastyInThePasty · · Score: 3, Insightful

      Your boss will not tell you explicitly not to tie off. He'll tell you that if you don't work faster, they will fire you and find someone who can. Eventually you find people desperate enough for money that they're willing to risk life and limb for it.

      --
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    2. Re:Safety harness... by dbc · · Score: 5, Interesting

      I'm a ham, so I spend a lot of time climbing my own towers. (You couldn't pay me enough to do it for a living.) In my experience, when planning a job, I figure anything that takes one hour on the ground takes four hours in the air, at least for me. I also am careful to "do the same thing the same way every time". for example, when repositioning my work positioning belt, I use my right hand to unclip and move the left belt clip. Repeating a motion drives it into muscle memory so that mistakes are less likely to happen. I can tell you that I still goof once in a while (there are certain operations, like moving my positing belt, that I always double check.) Occasionally, I work with another man on the tower, which would be common for pros. The added distraction of having another person with you can cause you to forget steps. If you add some time pressure, its easy to forget to double check steps.

      I've met pro tower riggers. I hire pros for work that is outside my comfort zone. They free climb much more than I would, but I'm a chicken and rig a 100% contact lifeline for most jobs. I suspect most accidents don't come from the free climbing phase of the work, because there your mind is focused on just climbing. I'd guess that accidents happen when you think you are solidly positioned with work belt, and actually are mis-rigged. I always lean into a work belt before letting go with my hands just to make sure there isn't any surprise slack. Sometimes there is....

      So, nobody is perfect -- everybody forgets steps for things they've done many times. Tell me you've never started your coffee maker without coffee in it, at least once. That's a good rule to remember in the air, especially if there are any distractions or unusual circumstances. Time pressure works against doing all those double checks.

      One tool I have that I've never seen a pro use is a temporary life line. I have a line that I rig to the top of the tower on the first trip up, and tie off at the bottom. A trailing clutch grip that follows me up, but requires being gripped to slide down is always attached. Once in that rig, I'm never disconnected from the tower. It's not good for work positioning, and if I ever slip I'm still a yo-yo swinging on a 3 foot string, so I'll collect a nice set of bruises from banging into the tower, but the trip to the ground will be deferred. The pros that have seen that usually comment to the effect that it must slow me down a lot. I. Don't. Care.

  8. Re:We're from OSHA by The-Ixian · · Score: 5, Interesting

    From what I understand, the problem is that OSHA cannot easily enforce existing safety standards because of the way the business of Cell phone tower work is structured.
     
    The parent company, say AT&T, hires a contracting house to oversee all tower related projects which, in turn, hires hundreds of small contractors, many of which are less than 10 employees, to do the actual tower climbing.
     
    The small companies are often the lowest bidders and, as a result, operate with a very thin profit margin and cut corners on safety in order to maximize profit. Couple this with the heavy pressure to complete projects in a very fast time frame and you have a recipe for disaster that regulators cannot really get a handle on.
     
    Sure, OSHA can shut down any number of the small contractors, but they will just be replaced. AT&T, at the same time, can pay lip service to safety all they want but their hands are clean since they can just point to the contracting agency they hired to oversee their towers.
     
    Obviously, there needs to be some more political will to regulate things closer to the top of the chain, I just wonder how many people need to die in order to generate that will.

    --
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  9. Re:That's why you should use wired networks by Anonymous Coward · · Score: 2, Funny

    What about Hubble? I heard Hubble is dead.

  10. Re:Tie off by JustOK · · Score: 4, Funny

    You seem pretty secure on your high horse.

    --
    rewriting history since 2109
  11. Re:Yeah.... so.... by Nidi62 · · Score: 2

    Bet all the companies this happened at... Have seen a high increase in employee turnover too.

    But why the high turnover rate? If the company is fostering an unsafe working environment or forcing long days on people, high turnover rate might be a symptom rather than a cause.

    --
    The only thing necessary for evil to triumph is for it to be pitted against a slightly greater evil
  12. Why federal regulators? by schwit1 · · Score: 3, Interesting

    Why not state regulators? Not everything is a federal responsibility.

  13. It's a sad mess out there for the crews... by intensity · · Score: 5, Insightful

    As a former tower climber / tower climbing instructor and engineering manager in the wireless internet and cellular industries I can tell you that the big cellular companies do push hard to crank out new sites or upgrades to existing sites, but it's ultimately up to the climbers / installers and site foreman to insure that safety standards are followed and gear is inspected and used properly. It's hard to read about all these deaths and injuries knowing that - as with many things - these things can be avoided. When properly trained and equipped, tower climbing is remarkably safe, there are systems and backup systems to keep you on the tower should something go wrong. More often than not climbers will free climb or not utilize a 100% tie-off system, meaning even while moving, you're clipped in 100% of the time, even if it slows you down to move from one part of a tower to another. I was climbing up until September of last year and my climbing partner and I inspected everything we used and all the safety gear on the tower as we ascended. We also checked each other front and back to make sure we were not forgetting a strap or a ring or something before climbing.

    One of the amazing things about the cellular industry that I noticed (I did cell networks for about 9 years all over the USA and 2 years of wireless business internet in the PacNW) is that the cell companies will outfit a million dollar site with radio gear and amplifiers and the latest and greatest connectivity they can get there, and then 6-12 months later come out and rip it all out and upgrade it again. They then resell the old gear to other providers here in the US or abroad, ie third world countries etc. This breakneck pace puts a lot of pressure on tower crews to crank out sites fast, adding to the safety issues. All to make a buck, the good ol' American way...

    --
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  14. contractors and subcontractors by Joe_Dragon · · Score: 2

    The gov needs to crack down on the over use of contractors and subcontractors. It goes to far in letting safety get pushed back and takes away worker rights. The worker should have the right to say I don't feel safe doing this with the tools that the contractor gives them and make so they can't say we will find some who will do it.

    also get rid of pay per job that leads to rushing to fit more jobs into a day make it pay by hour. Also one thing that useing contractors and subcontractors is that some subcontractor can say our workers have safety training with out much to back it up.

    In the cable tv area the same thing happens with background checks they say we do them but some times they do not to save cash.

  15. Re:That's why you should use wired networks by jellomizer · · Score: 4, Interesting

    How many people have died crashing into a telephone pole?
    I think more then 10.

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  16. Re:We're from OSHA by Anonymous Coward · · Score: 5, Interesting

    You're on the money, but it is worst than that.

    These jobs used to be all in house (at AT&T and Verizon anyway). Too many people fell and died, and they paid out too much money. They laid off everyone doing this sort of work, and turned to outsourcers for the reasons you stated. Some of the contractors submitted proposals with references to safety standards and were told to take them out of the proposals, that was their problem and AT&T wanted to know nothing about it.

    This problem is also wider than cell phone tower deaths. AT&T in particular outsources many of it's jobs to small contracting companies, making sure none of them are more than 10-20 people. Why? They don't pay overtime. They are hourly positions with no time and a half. The small contracting companies can't force that in their contracts with AT&T, but have to do what they are told if they want the business. Several have been sued by their employees and gone under. Mean time AT&T moves on to other contractors. It's effectively an easy way for AT&T to insure they never pay overtime to hourly workers by burning up small companies.

  17. Re:Tie off by jellomizer · · Score: 3, Insightful

    I am willing to bet even with all the rules and regulations in the world, there will be 10 deaths a year due to 10 guys who think they are super men, and doesn't need that safety equipment and will do their job without it, no matter how much it is enforced.

    --
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  18. Time for an union? by Joe_Dragon · · Score: 2

    Electrical Utility workers are union and they don't have big safety issues or cowboy subs doing unsafe work.

  19. Re:We're from OSHA by NoNonAlphaCharsHere · · Score: 4, Informative

    Pretty close. Actually, it's multi-tiered. AT&T lets a national contract, where the winning contractor takes 90% of the profit out of the contract and sub-lets 5 or six regional contracts, where those sub-contractors take 90% of the remaining profit, and sub-let dozens of sub-regional contracts, who take their 90%, and sub-let the actual work to these 10-man outfits, who can't afford enough gear or people to adequately and safely do the job. Then some free-market idiot like the GP comes along and blames the whole thing on the government. FRONTLINE has done several stories and follow-ups on this phenomenon.

  20. Re:We're from OSHA by X0563511 · · Score: 4, Insightful

    Solution? Don't contract for AT&T. Can't survive otherwise? Maybe you shouldn't be in that business, then.

    --
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  21. Reminds me of a video by WillgasM · · Score: 4, Interesting

    Reminds me of a YT vid that still scares the shit out of me.

  22. Declare war on cell towers! by Daetrin · · Score: 2

    Approximate odds of dying from occupational hazard as a tower worker in 2013 (so far): 10/10,000 = 0.001

    Approximate odds of dying of terrorism as an American in 2001: 3000/300,000,000 = 0.00001

    Screw OSHA involvement, we need to declare war on something right away and get the NSA spying on everyone in the telecommunications industry! (Okay, that last part may be redundant, but we need to find some way to give up some more freedoms to prove we're taking this seriously!)

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    This Space Intentionally Left Blank
  23. Re:We're from OSHA by Anonymous Coward · · Score: 2, Insightful

    Danger: "Magic of the market" thinking detected.

    This is a bit like saying "Don't like Windows? Don't work with Microsoft". AKA, not an option in the vast majority of the business world.

    To put it another way, you don't technically need a car. This is true on the face of it, but in reality, without a car you better live downtown if you want to not be late to work every day.

  24. Re:That's why you should use wired networks by cellocgw · · Score: 2

    How many people have died crashing into a telephone pole?
    I think more then 10.

    No need to bet. First Google search results show a report from NJ state gov't with the number 50 -60 deaths per year in that state alone.

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  25. Re:That's why you should use wired networks by sjames · · Score: 2

    If those damned telephone poles would quit getting drunk and jumping into the middle of the road, it wouldn't be a problem.

  26. Re:Tie off by mcgrew · · Score: 3, Insightful

    In the electrical industry those guys are not only fired, but fired with the union's blessing.

  27. Re: That's why you should use wired networks by Anonymous Coward · · Score: 3, Funny

    Third world countries -- like New England.

  28. Hang glider pilots have this problem too by MobyDisk · · Score: 2

    This may sound stupidly, blindingly, mind-numbingly obvious, yet: Hang Glider pilots have a specific "hook check" procedure to prevent them from jumping off a cliff without their glider attached. When performing a complex operation, humans are very good at forgetting easy steps irrespective of importance. Most commonly, you are supposed to announce when you hook in, and one of your wire crew should tug on the primary and backup lines to make sure both are attached. Google for hang gliding hook check and you will find instances where people forget.

    Pick up glider. Proper grip. Wings level. Wind is smooth. Wind speed good. Wait! Lemme go get my water bottle! Unhook. Fumble around for water bottle. "Hey Joe, Bob is on deck to launch next, are you ready?" "Be right there!" Come back. Pick up glider. Proper grip. Wings level. Wind is smooth...

  29. Re:Tie off by fredklein · · Score: 2

    At the same time, if the job will take an hour when proper safety measures are followed but if you take more than 45 minutes, you're fired, the fault lies with management. It's not uncommon for employers to pay lip service to safety but then structure things to assure it will be ignored.

    A simple letter/email to your boss with pointing this out ("safe practices take one hour, minimum, you say it must be done in 45minutes- are you telling me to be unsafe?"), and requesting a (written) response usually sort these matters out. None but the stupidest manager will put their job on the line by stating in writing that you must not follow standard safety practices. And the ones that do... you sue.

  30. Re:That's why you should use wired networks by Miamicanes · · Score: 4, Insightful

    > where they were smart enough to do a cost-benefit analysis and realized that underground wiring only resulted in 50% fewer outages,
    > while costing 4 to 6 times as much to install and repair.

    As opposed to countries where they went a step further & decided that the higher cost of underground wiring was pocket change compared to the impact of service outages?

    It's like electricity. From the perspective of end users who need power during anything short of an extinction-level asteroid impact event, it's almost always going to be cheaper to pay the marginal cost of buried infrastructure and hardened generation sites than it is to personally build and maintain their own parallel on-site power generation capabilities. My normal electric bills are ~$180/month. If FPL charged me 2% month more to pay for amortizing the cost of burying the neighborhood power lines out over 25 years, my bills would increase by approximately $43/year. Compare that to the cost of buying even a shit generator that's big enough to wheeze and limp while powering an air conditioner & a few hundred watts of battery chargers & lights. Add in the $35-50/day worth of gasoline it takes to keep it running at 50% load all day during the outage, and even a 10% surcharge starts to look cheap, if only because the net reliability ends up being almost the same, with a lot less individual hassle.

    And yes, I said $35-50/day. A typical 5600-watt generator has a 5 gallon tank, and can run for about 8-10 hours at 50% load. $3.50/gallon x 5 gallons/tank x 2.5 tanks/day = $43.75. Add up the total for 2 weeks without power after a hurricane, and you're looking at one HELL of an expensive power bill for the month ($612.50 for 14 days). Balance that against the likelihood of having about 4 weeks of cumulative power outages per decade against the relatively long service life of buried power lines, and buried infrastructure starts to look like an *incredibly* good bargain.

  31. Re:That's why you should use wired networks by knorthern+knight · · Score: 2
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  32. Re:Tie off by sjames · · Score: 2

    Of course the manager won't state it in writing. He'll just misplace your letter and notice that the crew is one man larger than needed. Guess who has to go?

  33. Re:Only fraction of deaths vs texting while drivin by GameboyRMH · · Score: 2

    There's even a growing movement of text-and-drive danger denialism. They deny that texting while driving is dangerous and think that the push to stop it is some kind of conspiracy. It would be a beautiful thing if they were only putting themselves in danger.

    --
    "When information is power, privacy is freedom" - Jah-Wren Ryel
  34. Re:could UAVs help with this?? by GameboyRMH · · Score: 2

    Good idea. If a UAV could clip a safety line to the railing at the top (a hexacopter or octocopter should have enough payload capacity), and then the worker could tie their harness to a ratcheting fitting on the safety line, that could allow the worker to safely climb straight to the top without having to move tie points.

    --
    "When information is power, privacy is freedom" - Jah-Wren Ryel
  35. Won't someone think of the profits? by rsborg · · Score: 2

    How do you forget to clip on?.

    "working 12- or 16-hour days"
    "haven't taken days off in weeks"

    Exhaustion results in errors.

    All reasonable sacrifices to leave no profits behind.

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  36. Re:That's why you should use wired networks by Miamicanes · · Score: 2

    When pressed after Hurricane Andrew, FPL came up with a completely bogus estimate that was so outrageous, even they could barely deliver it with a straight face. The reason WHY it was completely outrageous was the fact that traditionally, the assumption has been that people want power lines buried for aesthetic reasons, so it's fair to make them pay the full cost of doing it in a way that makes FPL completely 100% happy.

    When FPL semi-voluntarily buries lines, it demands a 20' dedicated easement adjacent to a paved road. In roughly 70% of South Florida, that means their estimate included the cost of acquiring by eminent domain literally the entire front yards of half the city. Moreover, they demand a vacant lot per block for the transformer pad, which literally escalated the projected cost to more than a trillion dollars since actually doing it would have required buying a house on each block by eminent domain and demolishing it.

    Oh, and their "plan" called for FIRST burying the high-voltage transmission lines, which are the most expensive lines you can possibly bury, and the ones that are generally repaired within a day or two of a hurricane *anyway*... as opposed to the lower-voltage neighborhood lines that are the ones that end up getting shredded by anything that vaguely resembles a hurricane, and take weeks to repair.

    In other countries, particularly in Europe, they don't insist upon bulldozing an entire corridor the width of a city street and dedicating it forever to the exclusive use of the power company... they just bore small tunnels under streets & alleys without disturbing a single 400 year old cobblestone, and go to the trouble of finding ways to gracefully shoehorn the transformer equipment into some spot where it won't be unreasonably intrusive. Only in America is it considered sane and normal to allow investor-owned power companies to dictate absurd terms that turn a project that would be "expensive" into a project that would cost more than the entire Apollo space program (adjusted for inflation), and involve buying approximately 5% of the state's urban land area for brand new utility corridors (as opposed to... well... just burying the new underground cables in the same 10' wide rear easement that the poles are in now).

    One city in South Florida (Coral Gables) was so angry and outraged by FPL, it was literally preparing to fund a study to take FPL's existing corridors by eminent domain and form a city-owned cooperative to bury and maintain new underground lines (built in existing utility easements) themselves. Unfortunately, FPL went to Tallahassee, screamed "Socialism!", and got a law passed that now makes it almost impossible for cities (even relatively large & wealthy ones) to independently build their own power & fiber infrastructure (basically, they'd have to prove they could pay the capital costs in full within an absurdly short timeframe, and get the county to act as guarantor for the bonds & accept liability for the full unpaid balance if the city defaulted).