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Bell Canada To Collect User Data For Advertising

beerdragoon writes "One of Canada's biggest mobile and TV providers will soon begin collecting detailed information on usage patterns of its subscribers. Starting November 16th, Bell plans on using this information to provide targeted ads for subscribers. According to Bell this policy will allow customers 'to receive Internet advertising that's relevant to them rather than the random online advertising they're receiving now.' Customers have until the 16th to opt out of the targeted ads, but there doesn't appear to be a way to opt out of the data collection. Apparently this is not illegal, but it is certainly considered unethical by many."

12 of 127 comments (clear)

  1. Can't opt out of data collection? by DontBlameCanada · · Score: 4, Insightful

    Glad I'm not a Bell subscriber, but damn... Now that the line has been crossed I expect every alternate service provider will start doing the same thing.

    Fuck.

  2. Canadians: Complain to the Privacy Comissioner by xtal · · Score: 5, Insightful

    I am drafting my complaint to the Privacy commissioner, and you should too. The commissioner has real teeth and Bell will definately have to defend what they're doing. As a regulated utility they do not have right to unilaterally foist this upon people. It's repugnant and evil.

    http://www.priv.gc.ca/index_e.asp

    The terms are really horrible. Also, the fine print says they're going to collect and use it anyway - you can opt out of the ads. I don't have Bell TV or Phone - just internet - so how, exactly, do they intend to serve me ads?

    Get angry about this. The commisioner can't do anything without complaints. Give them some.

    --
    ..don't panic
    1. Re:Canadians: Complain to the Privacy Comissioner by nblender · · Score: 3, Informative

      I checked when I got the notice the other day. You can't opt out of the ads. You have two buttons you can click:

      - I want Random ads
      - I want target ads

      There is no:

      - I don't want ads

      button.

  3. Re:Then users will switch to their competitors... by NIK282000 · · Score: 4, Informative

    What competitors? I switched from bell to teksavvy and 9 out of 10 people I know had no idea it even existed. Even after switching I'm still at the mercy of cogeco because they own the lines around here. When there is a service interruption cogeco, rogers and bell make sure that teksavvy customers are the last to get their service back.

    --
    Dear aunt, let's set so double the killer delete select all
  4. Re:The Land Of The Negative Option by xtal · · Score: 4, Informative

    You can't opt out of the monitoring and profiling.

    You can only opt out of ad delivery.

    Yes, it's that evil.

    --
    ..don't panic
  5. Re:The Land Of The Negative Option by Chris+Mattern · · Score: 4, Funny

    you can pick up the NO form by... um... we're not sure where it is...

    In cellar with the lights out, in the bottom of a locked filing cabinet stuck in a disused lavatory with a sign on the door saying 'Beware of the Leopard'?

  6. Been done before, and dropped by h2oliu · · Score: 3, Interesting

    Charter tried this in the US. It didn't last long. When someone's kids were targeted for ads based on dad's browsing things get ugly.

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    Ok, I give up, why you?
  7. Re:Adblock to the rescue by Anrego · · Score: 3, Insightful

    I'm more concerned with whatever magic they are doing to get the list of websites I'm visiting. Be it transparent proxy of packet inspection, it seems totally over the line.

  8. Re:If you don't like it by Anonymous Coward · · Score: 3, Interesting

    Bull,

    I have been with smaller ISP's in ontario for 20+ years now, I agree that all the data goes through their pipes, but multi day service outages haven't ever happened to me or anyone I know. Actually Bell / Rogers has 24 hours to fix it once it's gone up from the ISP and they usually do quicker than that.

    I am with ViaNet out of Sudbury, I live in Oshawa (a long distance away) and the only service interruptions I have ever had at 3 business locations and my house have been because I am a moron and forgot to pay my bill for 5 months.

  9. Re:If you don't like it by Mashiki · · Score: 3, Informative

    Actually Bell / Rogers has 24 hours to fix it once it's gone up from the ISP and they usually do quicker than that.

    Actually according to the TPIA agreements that most of the other ISP's have it's 48 hours, in fact it got so bad not all that long ago that the delays for repairs from Tek to Rogers were in the 7 day range. CNOC has recently filed with the CRTC to fix the TPIA issues and issues to repair, as well as long ticket repair delays. And this is happening across the spectrum, not just with Tek, or Velcom, or Start, but everyone DSL and cable, and getting screwed over.

    If you're Canadian, you should write a letter to the CRTC. Information on it can be found here.

    Myself, I've been with Tek back in Ontario for 3 years. I had one two day outage thanks to rogers breaking the routing tables, while doing a node update. Tek gave me the two days back discounted, I'm out in Alberta until December doing a deployment for a small town and the only thing I can get here is LTE for internet, because Telus refuses to upgrade the number of ports available. As a fun point, that's been on-going for 4 years, if you move in this city--you can't move your DSL with you either.

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    Om, nomnomnom...
  10. Looks like they're already on it by phorm · · Score: 5, Informative

    According to CBC, the privacy commissioner is Already Starting an Investigation

  11. Re:Bell Canada is owned by the Teachers Pension Fu by dk20 · · Score: 3, Informative

    Not to burst your bubble, but Bell is a publicly owned company. It trades on the TSX/NYSE under ticket "BCE" and is 45% institutional owned. This means the majority of the holders are not large institutions.

    As for Teachers pension plan their holdings are now below $100MM (well, they dont show up on their reports for positions > 100MM http://www.otpp.com/investments/essentials/major-investments)

    Perhaps you are thinking of the failed attempt to take them public years ago?
    PS: I'm an "owner" of BCE as I've held a position for many years.
    Nice conspiracy theory, next time spend a minute or two to validate.