Bell Canada To Collect User Data For Advertising
beerdragoon writes "One of Canada's biggest mobile and TV providers will soon begin collecting detailed information on usage patterns of its subscribers. Starting November 16th, Bell plans on using this information to provide targeted ads for subscribers. According to Bell this policy will allow customers 'to receive Internet advertising that's relevant to them rather than the random online advertising they're receiving now.' Customers have until the 16th to opt out of the targeted ads, but there doesn't appear to be a way to opt out of the data collection. Apparently this is not illegal, but it is certainly considered unethical by many."
then start your own ISP.
Wait, does Canada have Republicans?
Canadian telecom carriers have used the negative option for decades, been scolded by consumer groups and regulators almost every time, yet keep coming back with the old "we're going to go ahead and do this to you unless you say no, and by the way you can pick up the NO form by... um... we're not sure where it is..."
I deny that I have not avoided attaining the opposite of that which I do not want.
Glad I'm not a Bell subscriber, but damn... Now that the line has been crossed I expect every alternate service provider will start doing the same thing.
Fuck.
I am drafting my complaint to the Privacy commissioner, and you should too. The commissioner has real teeth and Bell will definately have to defend what they're doing. As a regulated utility they do not have right to unilaterally foist this upon people. It's repugnant and evil.
http://www.priv.gc.ca/index_e.asp
The terms are really horrible. Also, the fine print says they're going to collect and use it anyway - you can opt out of the ads. I don't have Bell TV or Phone - just internet - so how, exactly, do they intend to serve me ads?
Get angry about this. The commisioner can't do anything without complaints. Give them some.
..don't panic
Every other provider is looking around thinking "we've been doing this for years."
What competitors? I switched from bell to teksavvy and 9 out of 10 people I know had no idea it even existed. Even after switching I'm still at the mercy of cogeco because they own the lines around here. When there is a service interruption cogeco, rogers and bell make sure that teksavvy customers are the last to get their service back.
Dear aunt, let's set so double the killer delete select all
Now maybe I won't see as many erectile dysfunction, tampon, and reverse mortgage ads during pro sports.
People keep saying this but it IS NOT TRUE!!! Teksavvy leases ONLY the last mile, because there is no other way to do it. The first hop is a router completely owned and controlled by TekSavvy. I can trace routes and run all kinds of other utilities which show very clearly that TekSavvy is NOT a reseller.
Or switch to an ISP that does not insist on treating their customers like shit.
The best answer to that is to block their ads completely. And while you're at it all other annoying ads too.
Correction, the first hop that decrements your TTL and returns the expiry notification is a TekSavvy device.
Any number of silent routers and switches could be mining data in the Bell/Rogers owned "last mile."
The receivers are just that. Unidirectional. So what if you lose most channels full of pathetic content, you'll just have more free time to find the way out of your parents' basement!
Oh, I'm sorry sir, I thought you were referring to me, Mr. Wensleydale.
It's BELL MOBILITY, not BELL INTERNET.
Charter tried this in the US. It didn't last long. When someone's kids were targeted for ads based on dad's browsing things get ugly.
Ok, I give up, why you?
for now. Smartphone users are being used as beta-testers.
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Bell are a monopoly in all the small markets. You only have other options if you live in Montreal, Québec city, etc.
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Searched on line for a vacation once. Six months of being followed around by a Club Med Ad....creepy. Same ad, variety of websites....... Loyal adblock user now. I never really minded, but do I need a "personal Barker ?" No, I don't.
TekSavvy leases more than just the last mile, they also lease the aggregation network. For users in eastern Canada, TekSavvy's entire network is constrained to a single building in downtown Toronto. As a Montreal TekSavvy user, my path to a server on the Internet goes through nothing but Bell hardware all the way until it hits 151 Front St. in Toronto, at which point it gets dumped into somebody else's network again (one of TSI's upstream providers).
Independent ISPs are not resellers, but to say that they're only getting the "last mile" from Bell is incredibly inaccurate.
https://www.change.org/petitions/bell-canada-to-collect-user-data-give-customers-the-option-to-opt-out-of-all-data-collection-not-just-relevant-targeted-ads
I use a VPN service at $5 a month to keep browsing private as well as ensure access to skype in countries that block it. I wonder how valuable browsing data would be if you just randomly loaded pages form a list of say 10K urls; especially if a significant percentage of users did that 24x7?.
I'm a consultant - I convert gibberish into cash-flow.
I guess that Bell Canada (like many others) now feels entitled to spy on everybody.
Early termination fees are a bitch.
This is why I switched to Teksavvy. I got fed up with the bullshit Rogers and Bell were pulling, a long time ago. I haven't regretted the decision.
Not only does Teksavvy not try to foist bullshit on their customers, but they actively fight for consumer rights.
Bell are a monopoly in all the small markets.
Yeah that's not true at all, people just can't be bothered to search. The city where I live in, in Ontario has ~35k people, I have 57 ISP's to choose from, the next nearest town has ~8k people, they have 70 ISP's to chose from. If I choose a major city like London, or K-W you can easily see 80-140 ISP's. The only places where Bell, Rogers, Telus, etc are a monopoly are in subdivisions where they're installing and forcing people into a contract term when they buy a new house. www.canadianisp.ca is a godsend.
Om, nomnomnom...
And how do you switch to another cellular provider without incurring penalties?
Actually, I'm wondering if this could be used as a basis for terminating contracts. I'd love to dump my provider (Virgin, a subsidiary of Bell) if I could due to this bullshit.
I've heard that when services are greatly changed the ability to terminate a contract is possible. Anyone know if this counts?
Its worse than just that, i just tried to opt out, (I know I should not be on bell to begin with, but my wife set up the phone plans) the options are do you want targeted adds, or random unfiltered adds. Where is no adds, i am paying you way to much money for to little service. I will accept adds if I am getting a free service from someone, but when I am already drastically overpaying for my phone. No chance in hell. I am sending them a letter informing them that I will be leaving there service as in the spring when my contract is up and telling all of my friends to do the same thing.
According to CBC, the privacy commissioner is Already Starting an Investigation
I can also list 3 distinct TSI advantages:
1) They are not Bell.
2) They are not Rogers.
3) They are not Telus.
Not to burst your bubble, but Bell is a publicly owned company. It trades on the TSX/NYSE under ticket "BCE" and is 45% institutional owned. This means the majority of the holders are not large institutions.
As for Teachers pension plan their holdings are now below $100MM (well, they dont show up on their reports for positions > 100MM http://www.otpp.com/investments/essentials/major-investments)
Perhaps you are thinking of the failed attempt to take them public years ago?
PS: I'm an "owner" of BCE as I've held a position for many years.
Nice conspiracy theory, next time spend a minute or two to validate.
My bad, "take them private..."
I dont really care if Bell gives me targeted ads, it is better than generic ads, so I will get ads that are relevant to my interests, which is better than male enhancement and tampon ads. Google has been doing it for years, and I find it amusing when I search some topic then see related ads everywhere. I still dont click them. Infact it gets me in trouble, because if I go to a site that does not have targeted ads and is posting say... 'meet a hot chinese wife today', my fiance would think I had been looking up asians or somthing like that. Its not like they are mining my personal data for info, they are looking at browsing habits, what and when I watch on tv. I dont care if Bell knows I visit Slashdot, watch nothing on tv cause it is all reality garbage, or primarily text on my phone. Considering the NSA crap going on (which I still dont care about and am not surprised at its scope), this is lame. Bell is my service provider, I assume they have records of what I do with their services (being the computer age and all), they are a business there to make money. This is a way for them to bring relevant advertisements to customers rather than the inefficient blanket advertising of old. Get over it. This is like whining about a camera on a street corner or in a subway station. OMG THEY R TRAKING ME!!!1!!!one!! Im not seeing any Engsoc banners around, my web cam could be watching me... I seem to be guilty of reading tech blogs and getting lawlz at vine videos lately. I think communism is a great idea, capitalism is killing the west, god save the queen (she is just a figurehead with no sway, but tradition is nice), and Snape kills Dumbledore. You want to live in a hole and wait for the Russian and Chinese troops in the States to fill those millions of coffins FEMA ordered before Nibiru AND Nemesis shows up... just dont eat soy because third generation soy eaters are sterile.
The LI implications of this are pretty stark. Forget advertising, what about activist groups that the government doesn't take a liking to? Any data collected by the carriers is fair game to RCMP/CSIS/CSEC
"In other news, Bell Canada has started tapping phone lines to improve advertising..."
35K people is still quite big, especially if you are near a huge city. Try a town of barely 10K people in the middle of nowhere (G9X).
Last time I checked with TekSaavy, their website said the service was available to my apartment but their sales department said that was a mistake. We really have a monopoly here, the only choices are Télébec or nothing.
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How about nowhere? Okay. T0E population ~4500, 10 ISP's.
Om, nomnomnom...
If your nowhere is near enough to a big center, of course you'll have 10 ISPs.
I just called all eight so-called choices that are supposed to be available to me, turns out that none offers service to my whole town despite their own websites saying otherwise. Télébec really has a monopoly on internet service.
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