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Leak: Almost a Third of Samsung Galaxy Gear Smartwatches Are Being Returned

llebeel writes "Almost a third of Samsung's Galaxy Gear Smartwatches sold are being returned, a leaked document has revealed, which shows that over 30 percent are being returned after sale at Best Buy locations in the US. The higher than expected return rate could be due to that realisation, with customers impulse buying and then realising that the smartwatch isn't everything it's cracked up to be." I'd like to hear from more people with smart watches who are happy with them, to better understand the appeal.

12 of 365 comments (clear)

  1. Maybe by ralf1 · · Score: 5, Insightful

    One out of three people decided they looked like a dork with that awful thing on their wrist.

    --
    "Would you, could you, with a goat?" Dr Seuss
    1. Re:Maybe by CrzyP · · Score: 5, Funny

      The other 2/3 haven't yet realized it.

    2. Re:Maybe by gauauu · · Score: 5, Informative

      One out of three people decided they looked like a dork with that awful thing on their wrist.

      This is slashdot, and we're making fun of people for looking like dork's for wearing a gadget? *sigh* Of all the places to worry about that.

      My own experience: I've always worn a watch. I find it to be MUCH more convenient for checking the time than pulling my cellphone out, hitting the power button, then putting it back in my pocket. When the Pebble kickstarter was going on, I backed it, thinking it would be fun to have a watch that I can write software for.

      It took awhile for me to be happy with the Pebble (the out-of-the-box experience sucked, but eventually 3rd parties wrote enough cool software for it), although I'm not sure it's really worth the price. The things it does well, I'm quite happy about. The fact that it vibrates when I get a phone call or text is quite helpful -- if I'm walking in a noisy environment, I used to miss calls and texts, but now I'm aware of them. A quick glance at your wrist lets you know whether you want to take the call or not. That's handy. The battery life (between 4 and 10 days depending on how I use it) is good enough. The size is a tiny bit bigger than my previous watch, but not a problem. If I don't have my phone with me, it still functions as a normal watch. (And it alerts me when my phone goes out of range)

      There's a handy Android app that somebody wrote that lets you design and push smart watchfaces to it -- currently I have the time, date, weather, and my next calendar appointment showing on my watch. That's handy. Sure, it's nothing revolutionary, but it's convenient.

      I just don't understand all the hate on slashdot. I don't care if you think it looks dorky. I don't care if you think it's silly that it duplicates phone functionality. I'm happy because it took something I always used (my watch) and made it somewhat more useful.

      But hey, nevermind that, let's all make fun of people for being dorks. Then we can go make fun of nerds for liking computers, right?

    3. Re:Maybe by moschner · · Score: 5, Funny

      One out of three people decided they looked like a dork with that awful thing on their wrist.

      That didn't stop people from buying calculator watches back in the day.

  2. Really? Did we ever really want smart watches? by iPaul · · Score: 5, Interesting

    I sometimes thought the iWatch rumor was just a plant by Apple to get everyone else in the industry to trip over themselves trying to get the watch out before Apple.

    --
    Leave the gun, take the cannoli -- Clemenza, The Godfather
  3. Best Buy? by JamieWood · · Score: 5, Interesting

    Or maybe most of them are just treating Best Buy as "try it out before I order it from Amazon."

  4. Re:One day battery life. by jeremyp · · Score: 5, Funny

    Ha! My first regular watch had to be"recharged" every day. You didn't need to plug it in though, you just rotated the little knob on the side of it until the spring was tight.

    --
    All I want is a secure system where it's easy to do anything I want. Is that too much to ask ~~ Randall Munroe
  5. Re:One day battery life. by thevirtualcat · · Score: 5, Funny

    True. But I bet you never left your charger at home!

  6. Re:Really? Did we ever really want smart watches? by sl4shd0rk · · Score: 5, Interesting

    I think people want them, but Samsung tried to get the jump on Apple by pushing a half-baked product. I don't think Apple will nail it either because what people want in a smart watch is out of reach of current technology - the components are just too big. People want a smart watch which is indiscreet. It looks like a regular watch in both design, function and form factor yet magically can interface with your phone in a way which is neither cumbersome or frustrating. I think right now, people would be happy with a watch which simply vibrates when the phone in their pocket or backpack gets a text or phone call. Maybe scrolls an indiscreet caller id on the screen, or marquee of the text. Perhaps does a voice reply to a text message. That would be enough for now instead of trying to fit a phone on your wrist.

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  7. Re:Really? Did we ever really want smart watches? by swillden · · Score: 5, Insightful

    Responding to your subject line, I want a smart watch. I want one that's done right, which means the right functionality, integrated in the right way with my other personal electronics.

    I ultimately want to have Google Glass (or similar), a smart watch and a smart phone with a large screen (6" is about right). I think the three devices could work very well together.

    The phone, of course, is the brain, the connectivity, and the user interface for "heavy" work. Anything involving data entry or interacting with large amounts of data. Glass is an audio/video output device, to provide no-hands, no-interference content when I need it. Heads-up navigation, audio playback, video messages, etc. But it's not something I'd want to wear all of the time, both because I don't think the battery will stand up to constantly being on and because it's awkward in some social situations. A smartwatch is an ideal form factor for lightweight I/O. It can provide unobtrusive notifications and quick, easy access to small but important pieces of information. It can also be an input device for controlling Glass, one that's a lot more convenient than the frame-mounted touchpad (in fact, I hope a future version of Glass does away with the frame-mounted touchpad using smartwatch integration instead) and provides a lot more control than head gestures.

    Galaxy Gear isn't yet the smartwatch that I want, though.

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  8. Galaxy Gear is great. Usage model misunderstood. by The+Real+Dr.+Video · · Score: 5, Interesting

    I have had my Gear (and Galaxy Note 3) for most of the month now. As a business user (I own an IT consulting firm) I find the Gear supremely useful. I don't agree with most of the bad reviews I have read. To dispel some myths: I can go for a few days on a battery charge. I do sleep eventually so slipping it on the charger overnight is no biggie. I am an Exchange user and I get notified of incoming e-mail (and can read a summary) and can see my appointments for the day. Actually taking a call via hands free on the watch works well too, which I was surprised by. I didn't expect that part to be of particular value but I find myself taking calls like that and wearing my Bluetooth earpiece less. This stuff alone is worth the price for me. I think people are expecting this to be some whiz-bang toy and blow sunshine up their butts. This is a productivity tool and delivers it's value in that manner.

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    Officially a geek since 1984
  9. Re:Really? Did we ever really want smart watches? by foobar+bazbot · · Score: 5, Funny

    No. 20 years ago we had the Casio databank watch... A calculator, world time clock, and personal contact manager. It wasn't cool back then either, it made you a nerd.

    I had a Casio calculator watch (just a boring calculator watch, without the databank stuff) when I was a kid, and I can assure you it didn't make me a nerd. In fact, the causality is exactly opposite; being a nerd made me get a calculator watch.