Microsoft Admits Windows 8.1 Update May Bork Your Mouse, Promises a Fix
MojoKid writes "Microsoft has several valid reasons why you should upgrade to Windows 8.1, which is free if you already own Windows 8. However, there's a known issue that might give some gamers pause before clicking through in the Windows Store. There have been complaints of mouse problems after applying the Windows 8.1 update, most of which have been related to lag in video games, though Microsoft confirmed there are other potential quirks. Acknowledging the problem, Microsoft says it's also actively investigating the issues and working on a patch."
Why bother fixing it? Just censor the problem like the other fruity company.
With 25% more frost, 200% more piss.
It's all borked..please be sure to fix the scroll button, too. The scroll speed is different each time i log in!!
Wow just wow now what enterprise app will get messed up with other stuff in windows 8 / 8.1 that was not tested before updates?
What are these reasons? I'm being serious. I have yet to see a reason to upgrade from Windows 7 this soon in the game
And give me the ability to hide that stupid "Secure Boot isn't configured correctly" watermark sitting on my desktop! I have it turned off for a reason, I don't need to be harassed constantly about it.
I guess that's one way to get people to use the Metro touch interface.
I have been dealing with unexpected behavior on Win 8.1 exclusively (XP, Vista, 7, 8 are fine) relating to DPI handling this week. I feel that MS aren't really as concerned as they once were for native app compatibility if it stands in the way of work to support things like Metro/Surface.
To get people to use the touch interface.
with all windows 8 or 8.1 when you scroll with 2 fingers sometime out of no where the window (chrome, ie, word) collapse in the app bar.
SteelSeries mouse drivers will cause the Windows 8.1 upgrade to fail.
Microsoft really screwed something up with the Windows 8.1 mouse drivers. They really need to get this fixed.
MidnightBSD: The BSD for Everyone
It's a simple fix... they added some new mouse settings that cause the mouse to stop working while typing with a small delay... the settings are buried in the metro UI.... here is how to fix it: 1. Go to the windows setting in the metro UI, for me I just put my mouse pointer in the upper right of the screen until the "search, share, start, device, settings" pop up appears, click the settings icon. 2. click on the change PC settings at the bottom. 3. Click on PC and devices. 4. click on mouse and touch pad 5. under the touch pad settings set the delay to no delay.
Wait....
There are still people gaming on Windows??
never heard of it
MS employee here, posting as AC for obvious reasons...
The problem comes from Windows 8.1 detecting high DPI displays and automatically making the menus and text larger, since things looked very tiny in computers with small displays that had very high resolution. The problem is that a given application that is not DPI-aware requests a window of WxH to draw on, and then the window gets enlarged by the OS; the result is a blurry, unusable mess. But the bad news don't end there! Because of the OS messing with the window given to the app, the mouse coordinates get all messed up and produce the problem described in TFA. Unfortunately, there was no easy solution to this problem and I don't know what this "promised fix" might do since a change in each of the affected applications might be necessary. The good news is that the solution for the user is pretty simple, go into the resolution settings and set everything back to "small".
...is to install Windows 7.
Assuming there's driver support.
In Soviet Russia, dot slashes YOU!
app compatibility is big for Enterprise the store only idea will kill windows for Enterprise and gameing.
steam on linux will be like the 1# games store if MS trys to suicide like that.
I installed 8.1 and the first two things I noticed- 1) it reset my icon size to medium, which on my 2560x1440 monitor looks ridiculous and given how they imported all my other settings... why? and 2) the HDMI output of my motherboard stopped working. After installing 8.1, I did some searching and apparently Sandy Bridge was not included in Intel's beta driver development for graphics for 8.1 and there is no known development being done for Sandy Bridge, so if I want to continue using my computer to communicate via the HDMI port to my television I need to upgrade to an Ivy Bridge, drive my 'small' 2nd monitor off of VGA (no fscking way, but supposedly analog ports off of S.B. are working fine- I haven't tested it), or upgrade my video card to one that can drive a 3rd (non-DP) monitor. Yes, I could also switch my DVI 2nd monitor to the mobo and put my TV into the HDMI on my video card, but that causes some really strange window relocation issues when waking out of sleep- I have tried that in the past.
For people using only on-board video via HDMI to their sole monitor and without a desire to upgrade S.B. or buy a new computer, it must be enraging. I guess I am lucky, upgrading this motherboard (ASRock Extreme4 Gen3) to Ivy Bridge was something I was planning to do this month, anyway. For Intel not to include Sandy Bridge, a chip only about 2 years old, in their driver development for 8.1 is pretty lame. A Microsoft suggestion was to reinstall the Intel video drivers with compatibility settings for Win 7 or 8, but that didn't work for me.
When I upgraded from Mountain Lion to Mavericks my mouse still worked along with everything else! But I guess having a usable computer is what I get for being an iFag who just buys shiny stuff, right?
I upgraded and got a helpful "just swipe to see other apps" help bubble stuck on my screen, I don't have a touch screen so couldn't swipe it, and nothing I did with keyboard or mouse would remove it.
I had to Google how to disable help tips and edit the registry - not a friendly os. still haven't got it to boot to desktop instead of metro either
How the hell does a company that made their billions off the mouse go and screw that up.
Of business 4nd
An OS update that breaks something that was working before?
Only Microsoft....
You are welcome on my lawn.
...were already broken in 8.0 with all that swipe and hot corner crap.
I just did the update on my Surface today. Not a happy experience.
Took 2+ hrs to download a 2.1GB install. Took another hour or so to install. Then download all the updates for another 30 minutes.
Win8.1 borked a lot of things:
1) Maps application on my Surface has stopped working
2) Forcing signing to a Microsoft account when you restart until you fail signing in 3-5 times then it lets you do a local account
3) IE has been crashing on me constantly. Could just be ESPN.com doing something weird. But it wasn't do it before.
somebody must have screwed up the mandated NSA mouse logger daemon
Microsoft's been borking my mouse for over 15 years now!
no one in QA uses a mouse? WTF?
Shoes for Industry. Shoes for the Dead.
Microsoft still tows the line, One-Computer One-Desktop One-User.
This philosophy and mind-set is abhorrent to UNIX and Linux.
This Microsoft, aka micro management, mindset is the Achilles Heal to Kill Microsoft and its human hosts should a "Company" Dare.
Where Eagles Dare.
Try a mighty mouse and firefox and let me know what you think.
Just use it for awhile it will hit.
still released it that way in spite of the problems. Arrogance is the only logical explanation.
This has been a well documented problem from earlier preview builds and was specifically not fixed in the RTM code because... well because MS seems to think it can make unilaterally bad UI decisions again and again and get away with it.
Try setting your Win8.1 display to 150% on a 1920x1200 monitor. This is exactly where I've used WinXP, WinVista, Win7 and Win8, yet in Win8.1, a random assortment of applications (including many MS utilities and 3rd-party programs) deliver barely readable fuzzy characters. At least in Win8.0, you could set a master switch to tell the OS to disable DPI scaling, but in their infinite wisdom, some group within MS decided that to hell with useability, they're going to simply remove the master switch and force ALL users to disable DPI scaling on an app by app basis, making it bloody well a gargantuan effort to avoid either fuzzy or tiny text.
It's absolutely appalling... About as appalling as MS deciding that Win8.0 users shouldn't be able to boot into desktop mode on a non-touchscreen device and then completely removing the start menu as if giving the middle finger to the existing install base was some kind of magical shortcut back to a dominant market position.
If you're arrogant, but generally make good or at least non-destructive UI decisions, most people will forgive you. When you're arrogant and make butthead UI decisions, well, then you're MS.
They've managed to marry Apple's arrogance with butthead UI decisions.
Windows 8.1 borking your mouse is an improvement over Windows 8, since 8 totally borked the user interface and basically took a reasonably good OS and turned it into a pile of shit so Microsoft could unload more tablets.
Tired of being "punished" by the Slashdot $rtbl since 2002. I'm now over at http://soylentnews.org/ .
when I switched to a Windows 8 laptop I reused the mouse from my Windows 7 laptop and encountered phantom double clicks if my mouse pointer moved a couple pixels from the start of the click to the end.
also Windows 8 features more times where I get graphic artifacts where it didn't redraw completely, usually when scrolling
and the built in vpn client would randomly fail after coming out of sleep to where I had to reboot the computer to fix it
Maybe you missed the fact that GP asked about upgrading from Win7 to Win8.1. Or maybe you're confused by the (wrong) terminology used by apt-get and forgot that we're talking about Windows (for some reason apt-get chose to call updates "upgrade", and they chose to call upgrades "dist-upgrade").
I didn't say "never update" or "never install service packs". In fact, I strongly support installing updates and service packs on every OS. Also note that I also said it's okay to use the next OS version when you get it on your next PC.
What I said was "never upgrade" and I meant never do an OS/distribution upgrade. Stuff always breaks. Always. For example, Ubuntu "upgraded" to a different release of VirtualBox; my host OS immediately crashed when I tried to start my virtual machines. My experience with Windows upgrades were even more catastrophic: Microsoft botched the Win95 -> Win98 and I had to do a cold reinstall + upgrade to avoid BSOD, so I haven't tried a Windows OS upgrade since. And their product upgrades are just as bad; they usually botch it so badly that you also have to completely uninstall the "upgraded" version and then install the original and then upgrade. Often you have to manually edit the registry to make it possible to install the old version again after attempting the upgrade.
p.s. Don't bother with Windows 8 unless you have a (touchscreen) tablet; wait for Windows 9 if you use a desktop or a laptop. Personally I don't hold out any hope that Microsoft will come to their senses. Right now I recommend Ubuntu 12.04.3 LTS with gnome instead of unity.
"I'm waiting for 8.1, dammit! Seriously!!!"
WARNING: Smartphones have side effects--most of them undocumented.
keyboard still needed for typing / coding.
I don't see any big typing work being done on a keyboard.
universities with there theory loaded coders & MBA's who don't really real experience are running the show or people who have more of a tech background.
Windows 8.1 was the last chance for Microsoft on my Intel Core i5 laptop and it still didn't fix things, many problems still exist like the one's stated above and my wireless is now flakey, so even though I paid top dollar for Windows 8, I've taken it off and installed Ubuntu 13.10 which worked out of the box and in my opinion a lot faster and smoother.
Seriously, I have customers now asking seriously about switching to Macs.
And, or me Steam Os is starting to look really tempting.
Thank you Microsoft.
The lesson here is not unique to Windows: new releases will have annoying bugs. The first six months of any newly released software's existence is more like a large-scale beta test, and the only surprise by now is that anyone gets upset about it. In the linux world, Ubuntu is more or less the extended beta for Debian, and Fedora and RHEL share the same relation. Time spent dealing with a partially broken operating system is time that you'll never get back, and philosophy has driven me straight into the arms of Debian stable. As long as you're not mixing in packages from testing, you're pretty much guaranteed for things to keep working as they should no matter what you install, regardless of updates. Also, I'm continually amazed at how well text based configuration files work. For one thing, there's none of this crap about not being able to change settings, and for another, you can keep them under version control. Puppet is pretty brilliant in its niche as well. The only thing is, now I've been memetically infested with shell scripting and think that's a normal thing for people to want to do with their computers.
Likely they gave only touchscreens to QA or even the QA was not using the Win8. It did not help either, that MS did not give 3rd party developers any preview to test, as before.
Why is it Intel's problem? If linux can get their drivers sorted out then why can't such a well funded company as Microsoft get their shit together and write a driver to be part of their own kernel?
Windows 8.1 breaks the whole computer. Having a non functioning mouse is the least of your worries.
Sky subscribers are morons. They pay to be advertised at !
No fanboy here either way, but the Windows 8.1 update upset me so badly that I went out and bought my wife an iMac. I'm still running Windows 7 on some of my laptops, but as they die off I won't be replacing them with MS machines. From here on out I'm an OSX/Linux guy.
Downside - SetPoint is a boot-time killer.
From the original article: "which is free if you already own Windows 8"
/.)
This just made me register a username. (Hello
Since when is service pack's "freeness" a feature worth mentioning? It's just a bunch of bugfixes and improvements (pun intended).
8.1 also borked by Intel HD 4000 video controller :(
Well, OK, I've posted about this on Slashdot before, and finally got it fixed. Apparently Windows 8.1 decided to nuke the drivers that came with my laptop and use broken ones instead. Reinstalling the original drivers fixed everything. So, thanks for that, Windows 8.1 upgrader.
Same thing happened to me, except with the ethernet driver. After upgrading to 8.1 the network was dead - no problems indicated, it was like the cable was unplugged. Re-installed the Windows 8 driver that came with the motherboard and all was fine. Apparently the upgrade just replaced a perfectly fine device driver with one that is completely non-functional. Sheesh.
I've always been surprised to hear of other people having issues with Windows updates since I never ran into them myself, until now. After installing 8.1 I had the following problems (all of which have been resolved):
1.) AMD driver disabled and Catalyst crashed when trying to open
=Fixed by installing the latest Beta driver, had to reset all settings including turning off Underscan
2.) Logitech touchpoint DLL crashed after login
=Uninstalled it entirely, don't know if they have released an update, don't care. Mouse+Keyboard work fine without it.
3.) Metro apps re-installed that had been previously uninstalled (Bing, Stocks, News, Music, etc...)
=Uninstalled them again
4.) Secureboot watermark on the desktop
=Booted into the BIOS and selected the option "Install Default SecureBoot Keys"
No lingering problems after all of that and no issues with mouse lag. The only thing that seems worse than before is the Charms bar on the right seems to be more difficult to bring up with a mouse than it used to. No biggie. Still works better than any Linux distro.
I said: That's because the standard for power handling, ACPI, is horrible and badly implemented by hardware vendors.
The situation is so bad that power handling under Windows is hit-or-miss, EVEN THOUGH MICROSOFT WROTE THE ACPI STANDARD THEMSELVES. You would think that power handling for Surface would be easy for Microsoft and that battery life would be a no-brainer, but the power handling for even that is flaky. Because even they, themselves, don't understand their own standard.
--
BMO
Windows 8.1 - if it doesn't bork your mouse, it might bork Windows 8: http://www.pcworld.com/article/2058683/new-windows-8-1-requirements-strand-some-users-on-windows-8.html
I was thinking that there must be some folks over at MIT with both cognitive science and software background. I also know for a fact people in the aero/astro department do human factors research; I even helped run some of it when I worked at the Center for Space Research (now the McNair Building).
Post may contain irony: discontinue use if experiencing mood swings, nausea or elevated blood pressure.
As someone who recently installed windows 7 last month on a new machine, I can tell you that took much longer than 1-2 hours...
just saying...
What certainly did not help was that certification is required, over the internet, but it didn't come with updated ethernet drivers for the MB, making internet impossible.
I was eventually able to download the correct drivers on my phone, then copy them to the new computer, run them, and then proceed. However otherwise I would be waiting until the next day to do it at work unless you have another computer handy. However even without that, with all the updates and reboots (which I made very fast with a mSATA SSD system drive) required made it a much longer than a 2 hour install.
I had less problems physically building a new system using an untested configuration than I did simply trying to get the OS installed functionally. That included forgetting to install the back retaining clip for the cpu heatsink on an itx case with no back plate access... *insert lots of cursing here*
So much for the mouse. The thing that I hate the most. I had the 8.1 preview installed on 3 of my PC's. One is my main PC. I had that backed up. One is a laptop throw away and the other is an Intel quad core throw away. So I had to restore my main PC to the state it was before I installed the 8.1 preview beta then I had to run all the updates to make it current. Then I was able to upgrade. The upgrades take like forever and a day. That is done no problem. I have not had any problems at all with that. The other 2 since I don't have full image backups to go to, I ran the 8.1 upgrade on them and they installed fresh. The did activate alright but MS forced me to re-install all my apps again on those 2 boxes. Really MS? I have re-install all my apps again, just because I was running the 8.1 preview beta? Are you lazy bastards no better than that with your updates. The final thing that pisses me off totally. On version 8 I was still running the disk image backups from versoin 7. Not great but not bad either. After 8.1, no more disk image backups from win 7. Thanks MS, you had something that 1/2 worked and replaced it with what? Shadow copy or some crap that makes me ill when I think of it.