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BP Hired Company To Troll Users Who Left Critical Comments

An anonymous reader sends this news from Al-Jazeera: "BP has been accused of hiring internet 'trolls' to purposefully attack, harass, and sometimes threaten people who have been critical of how the oil giant has handled its disaster in the Gulf of Mexico. The oil firm hired the international PR company Ogilvy & Mather to run the BP America Facebook page during the oil disaster, which released at least 4.9 million barrels of oil into the Gulf in what is to date the single largest environmental disaster in U.S. history. The page was meant to encourage interaction with BP, but when people posted comments that were critical of how BP was handling the crisis, they were often attacked, bullied, and sometimes directly threatened. ... BP's 'astroturfing' efforts and use of 'trolls' have been reported as pursuing users' personal information, then tracking and posting IP addresses of users, contacting their employers, threatening to contact family members, and using photos of critics' family members to create false Facebook profiles, and even threatening to affect the potential outcome of individual compensation claims against BP."

26 of 263 comments (clear)

  1. Dream job by nurb432 · · Score: 5, Funny

    Where do i get a gig like this?

    --
    ---- Booth was a patriot ----
    1. Re: Dream job by iamhassi · · Score: 5, Funny

      Call Samsung *ducks*

      --
      my karma will be here long after I'm gone
    2. Re:Dream job by Anonymous Coward · · Score: 5, Informative

      Where do i get a gig like this?

      Your mother was a hamster and your father smelt of elderberries!

    3. Re:Dream job by noobermin · · Score: 4, Interesting

      lmfao this was modded as informative, fucking lol

    4. Re: Dream job by noobermin · · Score: 4, Funny

      The other competitor which shall not be named has a better method of "public image management." It's simple: with each of their devices they sell, it comes equipped with a state-of-the-art RDF generator that turns the purchasers into fully obedient drones who will take to the internet forums and defend the company themselves! Since these drones are now merely subservient beings to the corporate will, they don't need to be paid; in fact, the effects of RDF ensure that they will throw themselves at the stores the next time the company delivers a new product, even for the most incremental and mundane updates! The shills will pay you!

    5. Re:Dream job by PolygamousRanchKid+ · · Score: 4, Funny

      My favorite was Oprah's troll:

      "I just LOVE my new Microsoft Surface!!! I'm bought 12 for Christmas!!!

      "-- posted from my iPad"

      If you're on the top of the trolling heap . . . you can afford to pay assistants to troll for you . . .

      --
      Schroedinger's Brexit: The UK is both in and out of the EU at the same time!
    6. Re: Dream job by mjwx · · Score: 4, Funny

      The other competitor which shall not be named has a better method of "public image management." It's simple: with each of their devices they sell, it comes equipped with a state-of-the-art RDF generator that turns the purchasers into fully obedient drones who will take to the internet forums and defend the company themselves! Since these drones are now merely subservient beings to the corporate will, they don't need to be paid; in fact, the effects of RDF ensure that they will throw themselves at the stores the next time the company delivers a new product, even for the most incremental and mundane updates! The shills will pay you!

      This, Samsung, BP, et al. have to pay someone to troll their competitors... Apple gets chumps to do it for free.

      --
      Calling someone a "hater" only means you can not rationally rebut their argument.
  2. Dice.com rocks! by Anonymous Coward · · Score: 5, Funny

    They should have hired Dice.com. I hear they have great information on technology and technology jobs. A++++. Would use their site again.

  3. They don't stay on facebook. by Anonymous Coward · · Score: 5, Insightful

    "Reputation managers" (Aka professional lairs) are everywhere. You'll see a lot of them here on slashdot. Remember all those copy-pasted shill posts apologizing for windows 8? That was a riot. Those key phrases and talking points stick out like a sore thumb.

    1. Re:They don't stay on facebook. by Nerdfest · · Score: 4, Interesting

      The Sony ones are pretty classic too. I haven't noticed them for a while, but with new consoles out we may all be in for another treat.

    2. Re:They don't stay on facebook. by evilviper · · Score: 5, Interesting

      "Reputation managers" (Aka professional lairs) are everywhere. You'll see a lot of them here on slashdot.

      I miss this guy:

      http://idle.slashdot.org/comments.pl?threshold=-1&mode=nested&commentsort=0&op=Change&sid=3883481&cid=44050963&pid=44050963

      --
      Slashdot gets worse every day... Pipedot: News for nerds, without the corporate slant
  4. Re:Did not happen in the US by Desler · · Score: 5, Informative

    Wrong. It was within the US exclusive economic zone in the Gulf of Mexico.

  5. Re:Did not happen in the US by blue+trane · · Score: 5, Funny

    How much did you get paid to make this post?!?

  6. Re:Did not happen in the US by Desler · · Score: 5, Informative

    It isn't even technically true. Macondo Prospect is not international waters.

  7. I just want to say... by Okian+Warrior · · Score: 5, Funny

    I just want to say that, though I often attack, bully, and sometimes insult people on this very forum, I'm not a paid shill.

    It's more of a "calling".

    (Wait... what? I can also get *paid*?)

  8. Re:A waste of time by ackthpt · · Score: 5, Insightful

    They should have spent it on coming up with more ways of saying "We're sorry".

    While that makes the greater sense, where's the fun in doing the right thing, when you can do amazingly wrong things and then get caught, try to cover your ass and then hire yet-another company to harass your detractors?

    The Internet - Not just for constructive collaboration anymore.

    --

    A feeling of having made the same mistake before: Deja Foobar
  9. Re:So, let's troll BP by sconeu · · Score: 4, Insightful

    They did the last part themselves, anyways.

    --
    General Relativity: Space-time tells matter where to go; Matter tells space-time what shape to be.
  10. Really, dude? by Okian+Warrior · · Score: 5, Insightful

    "the single largest environmental disaster in U.S. history."

    The oil spill did not happen in the United States. It happened in International Waters under the supervision of a British petroleum company.

    Really dude? Is this important?

    Is there some official administrative "stamp" of accuracy for environmental disasters? Is there some "office of deflecting bad opinion" that is responsible for keeping people accurate?

    This sounds *exactly* like something a paid troll would say. "Ya know, Vietnam wasn't really a war" and such-like.

    Your statement only serves to defuse public outrage. It helps those responsible avoid and minimize any sense of responsibility to the public. We should be holding their feet to the fire, not looking for ways to find the situation acceptable.

    And to be more clearly on point, the drilling was overseen by the Minerals Management Service, a federal agency responsible for the safety protocols of the drilling at the time, and whose failure allowed the accident to happen. It was very much a US disaster.

  11. Re:Did not happen in the US by WWJohnBrowningDo · · Score: 5, Insightful

    single largest environmental disaster in U.S. history.

    But the summary didn't say "U.S. waters" or "U.S. territory". It said "U.S. history". Regardless where it took place, with 11 Americans dead, millions more affected, and criminal convictions in US courts, it was a huge part of US history.

  12. Re:Did not happen in the US by ubrgeek · · Score: 5, Funny

    BP used the "xzvf" switches.

    --
    Bark less. Wag more.
  13. Yeah, I'm not convinced by Sowelu · · Score: 4, Insightful

    Burning karma in hopes that a 6 year old, moderately active account will dispel accusations of "shill":

    I'm most certainly no friend of BP's, but the evidence presented in the story really is not that compelling. People on the internet are huge dicks even without being paid to do it, and some people have a lot of time on their hands. Maybe some of them are family of BP workers, or grunt paper shufflers in the company, or just assholes, but none of the evidence seems worthy of this headline.

    Intriguing, worth looking into? Sure. But if your headline is "BP did this" instead of "BP accused of this", you need a hell of a lot better documentation.

    Alarmism helps no one.

  14. Re:Did not happen in the US by Blue+Stone · · Score: 5, Informative

    The oil spill did not happen in the United States. It happened in International Waters under the supervision of a British petroleum company.

    A British company?

    [J]ust how British is BP? Obviously it’s listed in London. And it’s got a British CEO. But BP employs 23,000 people in the US, compared to 10,000 UK workers. Around 40 per cent of BP’s shares are held in the UK. But around the same proportion is held in the US. And a glance at BP’s 2009 report (p29)shows that 26 per cent of BP’s crude oil production comes from the US (665,000 barrels a day out of 2,535,000 globally). A similar proportion of BP’s natural gas comes from the US. And 18 per cent of its oil is sold in the US too. And BP’s entire US operation is largely an inheritance from the 1998 merger with Amoco under Lord Browne.

    So we have a company with a large number of American workers, a large number of American owners, which sells American oil and gas to American customers, which is being attacked by an American president for polluting the American coastline.

    [source]

    --
    Corporation, n. An ingenious device for obtaining individual profit without individual responsibility. - Ambrose Bierce
  15. Re:Did not happen in the US by Truth_Quark · · Score: 4, Informative

    I would consider the extinction of the North American megafauna during the pleistocene to be worse.

    While true, this is changing the subject, because it doesn't contradict the claim that "the single largest environmental disaster in U.S. history." The Pleistocene was prehistoric.

  16. Re:A waste of time by jd2112 · · Score: 4, Funny

    They should have spent it on coming up with more ways of saying "We're sorry".

    Being a multi-billion dollar megacorp means never having to say you're sorry.

    --
    Any insufficiently advanced magic is indistinguishable from technology.
  17. Re:Yet every American will still rush right out by Meditato · · Score: 4, Interesting

    We've reached a sort of socioeconomic metastability wherein large corporations receive little penalty owing to the difficulty required to sue/prosecute them. Too big to fail, but also too big to require obedience to any form of morality.

  18. Worst ever? Not by a long shot. by Anonymous Coward · · Score: 4, Interesting

    Worst environmental disaster in US history? Not remotely.

    The Dust Bowl takes the prize with no legitimate contenders.

    In the Gulf of Mexico, the massive dead zone from fertilizer runoff from the Mississippi river has caused way more devastation than the BP oil spill.

    Among offshore oil spills, the Exxon Valdez killed orders of magnitude more animal deaths and environmental damage. In the Gulf of Mexico, the Ixtoc I spill was far more damaging (being much closer to shore).

    Among all oil spills, the Lakeview Gusher in 1910 was the largest by far.

    Why can't people ever write about a on-going or recent oil spill without claiming that it is the worst ever?