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BP Hired Company To Troll Users Who Left Critical Comments

An anonymous reader sends this news from Al-Jazeera: "BP has been accused of hiring internet 'trolls' to purposefully attack, harass, and sometimes threaten people who have been critical of how the oil giant has handled its disaster in the Gulf of Mexico. The oil firm hired the international PR company Ogilvy & Mather to run the BP America Facebook page during the oil disaster, which released at least 4.9 million barrels of oil into the Gulf in what is to date the single largest environmental disaster in U.S. history. The page was meant to encourage interaction with BP, but when people posted comments that were critical of how BP was handling the crisis, they were often attacked, bullied, and sometimes directly threatened. ... BP's 'astroturfing' efforts and use of 'trolls' have been reported as pursuing users' personal information, then tracking and posting IP addresses of users, contacting their employers, threatening to contact family members, and using photos of critics' family members to create false Facebook profiles, and even threatening to affect the potential outcome of individual compensation claims against BP."

53 of 263 comments (clear)

  1. Dream job by nurb432 · · Score: 5, Funny

    Where do i get a gig like this?

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    ---- Booth was a patriot ----
    1. Re: Dream job by iamhassi · · Score: 5, Funny

      Call Samsung *ducks*

      --
      my karma will be here long after I'm gone
    2. Re:Dream job by Anonymous Coward · · Score: 5, Informative

      Where do i get a gig like this?

      Your mother was a hamster and your father smelt of elderberries!

    3. Re: Dream job by Luckyo · · Score: 2

      At least samsung pays for that trolling, unlike some competitors :D

    4. Re:Dream job by noobermin · · Score: 4, Interesting

      lmfao this was modded as informative, fucking lol

    5. Re: Dream job by noobermin · · Score: 4, Funny

      The other competitor which shall not be named has a better method of "public image management." It's simple: with each of their devices they sell, it comes equipped with a state-of-the-art RDF generator that turns the purchasers into fully obedient drones who will take to the internet forums and defend the company themselves! Since these drones are now merely subservient beings to the corporate will, they don't need to be paid; in fact, the effects of RDF ensure that they will throw themselves at the stores the next time the company delivers a new product, even for the most incremental and mundane updates! The shills will pay you!

    6. Re:Dream job by PolygamousRanchKid+ · · Score: 4, Funny

      My favorite was Oprah's troll:

      "I just LOVE my new Microsoft Surface!!! I'm bought 12 for Christmas!!!

      "-- posted from my iPad"

      If you're on the top of the trolling heap . . . you can afford to pay assistants to troll for you . . .

      --
      Schroedinger's Brexit: The UK is both in and out of the EU at the same time!
    7. Re: Dream job by mjwx · · Score: 4, Funny

      The other competitor which shall not be named has a better method of "public image management." It's simple: with each of their devices they sell, it comes equipped with a state-of-the-art RDF generator that turns the purchasers into fully obedient drones who will take to the internet forums and defend the company themselves! Since these drones are now merely subservient beings to the corporate will, they don't need to be paid; in fact, the effects of RDF ensure that they will throw themselves at the stores the next time the company delivers a new product, even for the most incremental and mundane updates! The shills will pay you!

      This, Samsung, BP, et al. have to pay someone to troll their competitors... Apple gets chumps to do it for free.

      --
      Calling someone a "hater" only means you can not rationally rebut their argument.
    8. Re:Dream job by rtb61 · · Score: 3, Informative

      Seriously why would you want it? Only trolls hire trolls and those trolls will treat their trolls even worse than the way regular people treat trolls. Obviously if you are looking for a gig, simply open up the yellow pages, look under public relation agencies, take your pick and be ready to sign a non-disclosure agreement that threatens everything up to and including crucifixion if you attempt to tell anyone the truth. If you want to how to be the worst of the worst, simply join and become an active member of either of the two dominant political parties in your country (doesn't make any difference about the brand or the country). Of course if you just want to look silly and be mocked become a fanbois of what ever stripe be it Apple products generally, Xboxes, Playstations or your choice of motor vehicles.

      --
      Chaos - everything, everywhere, everywhen
    9. Re:Dream job by erikkemperman · · Score: 3, Insightful

      Ah, yes: +5, Informative. This is the /. I know and love.
      I fart in your general direction!

      --
      Gosh, thanks. That must be why the other ships call me Meatfucker -- GCU Grey Area (Eccentric)
    10. Re:Dream job by rainmouse · · Score: 2

      Where do i get a gig like this?

      It's possible this gig is a double bluff and is actually a rival oil company or environmental group trolling BP by accusing them of trolling others. Note the lack of direct evidence in the article.

    11. Re: Dream job by Anonymous Coward · · Score: 2, Funny

      Nice try, BP troll.

  2. Dice.com rocks! by Anonymous Coward · · Score: 5, Funny

    They should have hired Dice.com. I hear they have great information on technology and technology jobs. A++++. Would use their site again.

  3. A waste of time by plopez · · Score: 2

    They should have spent it on coming up with more ways of saying "We're sorry".

    --
    putting the 'B' in LGBTQ+
    1. Re:A waste of time by ackthpt · · Score: 5, Insightful

      They should have spent it on coming up with more ways of saying "We're sorry".

      While that makes the greater sense, where's the fun in doing the right thing, when you can do amazingly wrong things and then get caught, try to cover your ass and then hire yet-another company to harass your detractors?

      The Internet - Not just for constructive collaboration anymore.

      --

      A feeling of having made the same mistake before: Deja Foobar
    2. Re:A waste of time by jd2112 · · Score: 4, Funny

      They should have spent it on coming up with more ways of saying "We're sorry".

      Being a multi-billion dollar megacorp means never having to say you're sorry.

      --
      Any insufficiently advanced magic is indistinguishable from technology.
  4. How would they get the IPs from Facebook? by Anonymous Coward · · Score: 2, Interesting

    If they were only trolling posters on the Facebook page, how would they figure out their IP addresses? Impossible unless they hacked into Facebook.

    1. Re:How would they get the IPs from Facebook? by Anonymous+Psychopath · · Score: 3, Interesting

      If they were only trolling posters on the Facebook page, how would they figure out their IP addresses? Impossible unless they hacked into Facebook.

      The article is crap. It's basically a bunch of unsubstantiated allegations without even a shred of evidence. It's possible BP did the things they claim, but I cannot fathom why they would. Delete comments, sure, but threaten bodily harm? What would be the point?

      --

      Eagles may soar, but weasels don't get sucked into jet engines.

  5. They don't stay on facebook. by Anonymous Coward · · Score: 5, Insightful

    "Reputation managers" (Aka professional lairs) are everywhere. You'll see a lot of them here on slashdot. Remember all those copy-pasted shill posts apologizing for windows 8? That was a riot. Those key phrases and talking points stick out like a sore thumb.

    1. Re:They don't stay on facebook. by Nerdfest · · Score: 4, Interesting

      The Sony ones are pretty classic too. I haven't noticed them for a while, but with new consoles out we may all be in for another treat.

    2. Re:They don't stay on facebook. by OzPeter · · Score: 2

      "Reputation managers" (Aka professional lairs) are everywhere. You'll see a lot of them here on slashdot.

      Yeah .. its been a while since I saw them here, but Natalie Portman must have hired them by the dozen.

      --
      I am Slashdot. Are you Slashdot as well?
    3. Re:They don't stay on facebook. by evilviper · · Score: 5, Interesting

      "Reputation managers" (Aka professional lairs) are everywhere. You'll see a lot of them here on slashdot.

      I miss this guy:

      http://idle.slashdot.org/comments.pl?threshold=-1&mode=nested&commentsort=0&op=Change&sid=3883481&cid=44050963&pid=44050963

      --
      Slashdot gets worse every day... Pipedot: News for nerds, without the corporate slant
  6. Were they paid the same as conservative trolls? by gestalt_n_pepper · · Score: 3, Funny

    Or do the oil companies pay extra?

    --
    Please do not read this sig. Thank you.
  7. Re:Did not happen in the US by mmell · · Score: 2

    Yeah - it's just those revenge for those two wars they lost to us.

  8. Re:Did not happen in the US by Desler · · Score: 5, Informative

    Wrong. It was within the US exclusive economic zone in the Gulf of Mexico.

  9. Re:Did not happen in the US by blue+trane · · Score: 5, Funny

    How much did you get paid to make this post?!?

  10. Re:Did not happen in the US by amicusNYCL · · Score: 2

    Even if that is technically true, then it's still correct to say "larger than any environmental disaster in U.S. history". I'm not sure that's any better. You work for BP, don't you?

    --
    "Our two-party system is like a bowl of shit looking at itself in a mirror." - Lewis Black
  11. 4CHN stock plummets by Anonymous Coward · · Score: 2, Funny

    An anonymous source working for Anonymous claims the group is not worried as the emerging trolls are "newfags [who] can't triforce". Some experts, however, are not as confident on the group's ability to adapt to the increasingly competitive trolling market. Anonymous has yet to comment on the matter.

  12. Re:Did not happen in the US by Desler · · Score: 5, Informative

    It isn't even technically true. Macondo Prospect is not international waters.

  13. I just want to say... by Okian+Warrior · · Score: 5, Funny

    I just want to say that, though I often attack, bully, and sometimes insult people on this very forum, I'm not a paid shill.

    It's more of a "calling".

    (Wait... what? I can also get *paid*?)

  14. Re:Did not happen in the US by somepunk · · Score: 2

    An awful lot of the oil, and environmental damage, was on the Gulf Coast. Not just U S waters, but US soil.

    --
    Those people who think they know everything are a great annoyance to those of us who do. (Isaac Asimov)
  15. Re:So, let's troll BP by sconeu · · Score: 4, Insightful

    They did the last part themselves, anyways.

    --
    General Relativity: Space-time tells matter where to go; Matter tells space-time what shape to be.
  16. Really, dude? by Okian+Warrior · · Score: 5, Insightful

    "the single largest environmental disaster in U.S. history."

    The oil spill did not happen in the United States. It happened in International Waters under the supervision of a British petroleum company.

    Really dude? Is this important?

    Is there some official administrative "stamp" of accuracy for environmental disasters? Is there some "office of deflecting bad opinion" that is responsible for keeping people accurate?

    This sounds *exactly* like something a paid troll would say. "Ya know, Vietnam wasn't really a war" and such-like.

    Your statement only serves to defuse public outrage. It helps those responsible avoid and minimize any sense of responsibility to the public. We should be holding their feet to the fire, not looking for ways to find the situation acceptable.

    And to be more clearly on point, the drilling was overseen by the Minerals Management Service, a federal agency responsible for the safety protocols of the drilling at the time, and whose failure allowed the accident to happen. It was very much a US disaster.

  17. Re:Did not happen in the US by blue+trane · · Score: 2

    Which country did it affect again? England?

  18. Re:Did not happen in the US by WWJohnBrowningDo · · Score: 5, Insightful

    single largest environmental disaster in U.S. history.

    But the summary didn't say "U.S. waters" or "U.S. territory". It said "U.S. history". Regardless where it took place, with 11 Americans dead, millions more affected, and criminal convictions in US courts, it was a huge part of US history.

  19. Re:Did not happen in the US by ubrgeek · · Score: 5, Funny

    BP used the "xzvf" switches.

    --
    Bark less. Wag more.
  20. Yeah, I'm not convinced by Sowelu · · Score: 4, Insightful

    Burning karma in hopes that a 6 year old, moderately active account will dispel accusations of "shill":

    I'm most certainly no friend of BP's, but the evidence presented in the story really is not that compelling. People on the internet are huge dicks even without being paid to do it, and some people have a lot of time on their hands. Maybe some of them are family of BP workers, or grunt paper shufflers in the company, or just assholes, but none of the evidence seems worthy of this headline.

    Intriguing, worth looking into? Sure. But if your headline is "BP did this" instead of "BP accused of this", you need a hell of a lot better documentation.

    Alarmism helps no one.

  21. Re:Did not happen in the US by ShanghaiBill · · Score: 3, Informative

    Wrong. It was within the US exclusive economic zone in the Gulf of Mexico.

    Also, while the epicenter was out at sea, the soiled beaches were much closer to the coastline.

    I am not sure this is the worst environmental disaster. I would consider the extinction of the North American megafauna during the pleistocene to be worse.

  22. Re:Who can tell real comments from astroturf? by Anonymous Coward · · Score: 2

    Have you heard of the current canadian government? they basically came in to power and hired 1500+ communications graduates and only answer submitted questions with scripted responses

  23. Re:Did not happen in the US by Blue+Stone · · Score: 5, Informative

    The oil spill did not happen in the United States. It happened in International Waters under the supervision of a British petroleum company.

    A British company?

    [J]ust how British is BP? Obviously it’s listed in London. And it’s got a British CEO. But BP employs 23,000 people in the US, compared to 10,000 UK workers. Around 40 per cent of BP’s shares are held in the UK. But around the same proportion is held in the US. And a glance at BP’s 2009 report (p29)shows that 26 per cent of BP’s crude oil production comes from the US (665,000 barrels a day out of 2,535,000 globally). A similar proportion of BP’s natural gas comes from the US. And 18 per cent of its oil is sold in the US too. And BP’s entire US operation is largely an inheritance from the 1998 merger with Amoco under Lord Browne.

    So we have a company with a large number of American workers, a large number of American owners, which sells American oil and gas to American customers, which is being attacked by an American president for polluting the American coastline.

    [source]

    --
    Corporation, n. An ingenious device for obtaining individual profit without individual responsibility. - Ambrose Bierce
  24. Re:Did not happen in the US by Truth_Quark · · Score: 4, Informative

    I would consider the extinction of the North American megafauna during the pleistocene to be worse.

    While true, this is changing the subject, because it doesn't contradict the claim that "the single largest environmental disaster in U.S. history." The Pleistocene was prehistoric.

  25. Why again is BP still in business? by quax · · Score: 2, Interesting

    The US government should have seized all of their American assets and forced them into bankruptcy.

    No company deserves to survive a screw-up of this magnitude.

    1. Re:Why again is BP still in business? by isorox · · Score: 2

      They were an attack from the British. They're not an American company. How would the US government ever stop the British from doing whatever the hell they want to us? Your post makes no damn sense. It's like you don't know that they're two different countries. They are British Petroleum. Why lie and say they are not? Please. Just. Stop.

      As of 2012, 38% of BP shares were held by American investors, 36% by British investors, and 14% by the rest of Europe with the remaining shares held by investors from other countries.

  26. Re:And yet the shills say this never happens by madprof · · Score: 3, Insightful

    The BBC pay for people to support it on the Internet? Why would they do that? The only people they have to convince that they are doing a good job are government ministers who set the licence fee amount.

  27. What does it take? by TheReaperD · · Score: 2

    Seriously, what the fuck will it take to get a high-level executive of one of these companies to see the inside of a jail cell for an extended period of time?

    --
    "Be particularly skeptical when presented with evidence confirming what you already believe." -
    1. Re:What does it take? by Vitriol+Angst · · Score: 2

      Seriously, what the f_ck will it take to get a high-level executive of one of these companies to see the inside of a jail cell for an extended period of time?

      When a few judges and FBI directors seeing the inside of a Jail Cell.

      Personally, I don't think things will change in the normal process given that there is so much interlocking corruption. I figure this will change when a few of these execs see the light and the error of their ways, due to a serious of Unfortunate Coincidences. There's always hope!

      --
      >>"ad space available -- low rates!!!"
  28. Re:GOOD FOR THEM!! by lgw · · Score: 2

    I think these social sites require something that looks like a real name, not a handle, mostly so the don't seem geeky. You'll probably find an "Oliver Klosov" on all of them, however.

    --
    Socialism: a lie told by totalitarians and believed by fools.
  29. Calling Anonymous by Required+Snark · · Score: 2

    I have a suggestion...

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    Why is Snark Required?
  30. Re:Did not happen in the US by samwichse · · Score: 2

    Hey, it's Twirlip of the Mists!

  31. Re:Did not happen in the US by Tom · · Score: 2

    I would consider the extinction of the North American megafauna during the pleistocene to be worse.

    You have a strange definition of "in US history"...

    --
    Assorted stuff I do sometimes: Lemuria.org
  32. Re:Yet every American will still rush right out by Meditato · · Score: 4, Interesting

    We've reached a sort of socioeconomic metastability wherein large corporations receive little penalty owing to the difficulty required to sue/prosecute them. Too big to fail, but also too big to require obedience to any form of morality.

  33. Worst ever? Not by a long shot. by Anonymous Coward · · Score: 4, Interesting

    Worst environmental disaster in US history? Not remotely.

    The Dust Bowl takes the prize with no legitimate contenders.

    In the Gulf of Mexico, the massive dead zone from fertilizer runoff from the Mississippi river has caused way more devastation than the BP oil spill.

    Among offshore oil spills, the Exxon Valdez killed orders of magnitude more animal deaths and environmental damage. In the Gulf of Mexico, the Ixtoc I spill was far more damaging (being much closer to shore).

    Among all oil spills, the Lakeview Gusher in 1910 was the largest by far.

    Why can't people ever write about a on-going or recent oil spill without claiming that it is the worst ever?

  34. Re:GOOD FOR THEM!! by TangoMargarine · · Score: 2

    Doesn't that kind of defeat most of the point of being on facebook in the first place, if you're using a fake name and people can't find you?

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