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BP Hired Company To Troll Users Who Left Critical Comments

An anonymous reader sends this news from Al-Jazeera: "BP has been accused of hiring internet 'trolls' to purposefully attack, harass, and sometimes threaten people who have been critical of how the oil giant has handled its disaster in the Gulf of Mexico. The oil firm hired the international PR company Ogilvy & Mather to run the BP America Facebook page during the oil disaster, which released at least 4.9 million barrels of oil into the Gulf in what is to date the single largest environmental disaster in U.S. history. The page was meant to encourage interaction with BP, but when people posted comments that were critical of how BP was handling the crisis, they were often attacked, bullied, and sometimes directly threatened. ... BP's 'astroturfing' efforts and use of 'trolls' have been reported as pursuing users' personal information, then tracking and posting IP addresses of users, contacting their employers, threatening to contact family members, and using photos of critics' family members to create false Facebook profiles, and even threatening to affect the potential outcome of individual compensation claims against BP."

15 of 263 comments (clear)

  1. Dream job by nurb432 · · Score: 5, Funny

    Where do i get a gig like this?

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    ---- Booth was a patriot ----
    1. Re: Dream job by iamhassi · · Score: 5, Funny

      Call Samsung *ducks*

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      my karma will be here long after I'm gone
    2. Re:Dream job by Anonymous Coward · · Score: 5, Informative

      Where do i get a gig like this?

      Your mother was a hamster and your father smelt of elderberries!

  2. Dice.com rocks! by Anonymous Coward · · Score: 5, Funny

    They should have hired Dice.com. I hear they have great information on technology and technology jobs. A++++. Would use their site again.

  3. They don't stay on facebook. by Anonymous Coward · · Score: 5, Insightful

    "Reputation managers" (Aka professional lairs) are everywhere. You'll see a lot of them here on slashdot. Remember all those copy-pasted shill posts apologizing for windows 8? That was a riot. Those key phrases and talking points stick out like a sore thumb.

    1. Re:They don't stay on facebook. by evilviper · · Score: 5, Interesting

      "Reputation managers" (Aka professional lairs) are everywhere. You'll see a lot of them here on slashdot.

      I miss this guy:

      http://idle.slashdot.org/comments.pl?threshold=-1&mode=nested&commentsort=0&op=Change&sid=3883481&cid=44050963&pid=44050963

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      Slashdot gets worse every day... Pipedot: News for nerds, without the corporate slant
  4. Re:Did not happen in the US by Desler · · Score: 5, Informative

    Wrong. It was within the US exclusive economic zone in the Gulf of Mexico.

  5. Re:Did not happen in the US by blue+trane · · Score: 5, Funny

    How much did you get paid to make this post?!?

  6. Re:Did not happen in the US by Desler · · Score: 5, Informative

    It isn't even technically true. Macondo Prospect is not international waters.

  7. I just want to say... by Okian+Warrior · · Score: 5, Funny

    I just want to say that, though I often attack, bully, and sometimes insult people on this very forum, I'm not a paid shill.

    It's more of a "calling".

    (Wait... what? I can also get *paid*?)

  8. Re:A waste of time by ackthpt · · Score: 5, Insightful

    They should have spent it on coming up with more ways of saying "We're sorry".

    While that makes the greater sense, where's the fun in doing the right thing, when you can do amazingly wrong things and then get caught, try to cover your ass and then hire yet-another company to harass your detractors?

    The Internet - Not just for constructive collaboration anymore.

    --

    A feeling of having made the same mistake before: Deja Foobar
  9. Really, dude? by Okian+Warrior · · Score: 5, Insightful

    "the single largest environmental disaster in U.S. history."

    The oil spill did not happen in the United States. It happened in International Waters under the supervision of a British petroleum company.

    Really dude? Is this important?

    Is there some official administrative "stamp" of accuracy for environmental disasters? Is there some "office of deflecting bad opinion" that is responsible for keeping people accurate?

    This sounds *exactly* like something a paid troll would say. "Ya know, Vietnam wasn't really a war" and such-like.

    Your statement only serves to defuse public outrage. It helps those responsible avoid and minimize any sense of responsibility to the public. We should be holding their feet to the fire, not looking for ways to find the situation acceptable.

    And to be more clearly on point, the drilling was overseen by the Minerals Management Service, a federal agency responsible for the safety protocols of the drilling at the time, and whose failure allowed the accident to happen. It was very much a US disaster.

  10. Re:Did not happen in the US by WWJohnBrowningDo · · Score: 5, Insightful

    single largest environmental disaster in U.S. history.

    But the summary didn't say "U.S. waters" or "U.S. territory". It said "U.S. history". Regardless where it took place, with 11 Americans dead, millions more affected, and criminal convictions in US courts, it was a huge part of US history.

  11. Re:Did not happen in the US by ubrgeek · · Score: 5, Funny

    BP used the "xzvf" switches.

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    Bark less. Wag more.
  12. Re:Did not happen in the US by Blue+Stone · · Score: 5, Informative

    The oil spill did not happen in the United States. It happened in International Waters under the supervision of a British petroleum company.

    A British company?

    [J]ust how British is BP? Obviously it’s listed in London. And it’s got a British CEO. But BP employs 23,000 people in the US, compared to 10,000 UK workers. Around 40 per cent of BP’s shares are held in the UK. But around the same proportion is held in the US. And a glance at BP’s 2009 report (p29)shows that 26 per cent of BP’s crude oil production comes from the US (665,000 barrels a day out of 2,535,000 globally). A similar proportion of BP’s natural gas comes from the US. And 18 per cent of its oil is sold in the US too. And BP’s entire US operation is largely an inheritance from the 1998 merger with Amoco under Lord Browne.

    So we have a company with a large number of American workers, a large number of American owners, which sells American oil and gas to American customers, which is being attacked by an American president for polluting the American coastline.

    [source]

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    Corporation, n. An ingenious device for obtaining individual profit without individual responsibility. - Ambrose Bierce