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Woman Fined For Bad Review Striking Back In Court

An anonymous reader writes "Here's an update to the earlier Slashdot story about KlearGear.com 'fining' a couple for a bad review left four years earlier on RipoffReport: Not only did KlearGear report this as a bad debt to credit reporting agencies, but KlearGear is hiding behind a DomainsByProxy domain name to making finding their real identities harder. Now Public Citizen is representing the couple and is going after KlearGear for $75,000. The TV station that broke this story, KUTV, now reports that RipoffReport will likely be on the couple's side. The BBB and TRUSTe say their logos were used by KlearGear.com without permission, and credit reporting agency Experian is also investigating."

31 of 249 comments (clear)

  1. Waiver of rights by Anonymous Coward · · Score: 5, Insightful

    The main claim is that the puchase was a contract that imposed the condition of "never acting to harm KlearGear". That could encompass pretty much anything you do. Did you consume a resource that resulted in higher costs to them, did you loan the item to a friend and the friend did not like it. So many accidental ways to breach the "contract"

    We the people need the right of fair dealing. We can't have weird contractual conditions imposed. I am not a lawyer so don't know how to put it.
    Normal actions, including criticism should not result in violations.

    1. Re:Waiver of rights by arbiter1 · · Score: 2, Insightful

      that "never acting to harm KlearGear" clause is not legally binding IMO. Since in this case it violated her first amendment right to say that she had bad service from KlearGear. For them to say in a contract she couldn't do that is complete BS. as for suring for 75grand, i would sued for a lot more then that.

    2. Re:Waiver of rights by Anonymous Coward · · Score: 2, Insightful

      Unless KlearGear is run by either the Federal or a state government, how can they be violating the First Amendment?

    3. Re:Waiver of rights by russotto · · Score: 4, Insightful

      Yeah, the "fine" fails on so many levels. A contract term added after the formation of the contract, enforced based on a contract that KlearGear breached (by not delivering), enforced on someone who was not the contracting party (the person posting the review was not the person who made the purchase), and unconscionable to boot.

      Based on all this and my knowledge of the integrity of the legal system, my bet is the Palmers will lose their suit and KlearGear's fine will be upheld, with the Palmers paying KlearGear's attorney fees.

    4. Re:Waiver of rights by jmac_the_man · · Score: 5, Insightful

      The Constitution doesn't grant ANY rights. The Bill of Rights recognizes is a non-exhaustive list of rights of the natural rights of free people. These rights predated the Constitution, and people are entitled to them with or without the Constitution.

      As the USOC [sic - the Supreme Court???] recognized, the first amendment only grants the right from government restrictions on free speech. Other entities such as... schools are not required to grant you the right to free speech.

      Again, the government didn't GRANT you the rights listed in the first amendment (because the rights were there already), but the government is required to RESPECT the rights that you already had. This applies to all governmental institutions, which includes most schools.

      Please stop treating the Constitution like a religious document. It is not.It is very limited and very specific.

      It's obvious you have NO IDEA what you're talking about.

    5. Re:Waiver of rights by Anonymous Coward · · Score: 2, Insightful

      The idea that 'people have natural rights' is not falsifiable. Your disgreement with the OP is an entirely religious one.

    6. Re:Waiver of rights by artor3 · · Score: 3, Insightful

      By that logic, we have the right to rape and murder.

    7. Re:Waiver of rights by tpstigers · · Score: 3, Insightful

      The purpose of the Constitution is to limit the power of the federal government. Period. It grants no rights, nor does it assume that anyone has any sort of "natural rights". The Bill of Rights is simply a list of things the federal government is not allowed to do.

    8. Re:Waiver of rights by Impy+the+Impiuos+Imp · · Score: 3, Insightful

      > The idea that 'people have natural rights' is not falsifiable. Your disgreement with the OP is an entirely religious one.

      BS. The "government" doesn't exist -- only people and things exist. To say "the government" grants you rights means other people grant you rights. How in god's name did they get this awesome power? Why do you think it's proper to get on bended knee and beg for rights from them?

      People can't "grant" rights, but they sure as hell can take away others' rights. Stop lying supine for your masters, begging for your life, and your right to live, liberty, property, and happiness.

      --
      (-1: Post disagrees with my already-settled worldview) is not a valid mod option.
    9. Re:Waiver of rights by Kjella · · Score: 5, Insightful

      That must be the most ill-conceived post I've seen in /. on all my years here, and that's saying something. Just because you can't prevent anyone from doing something (murder, rape or holding a speech) doesn't make it a "right". Punishing someone after the fact does take the "right" away, you really think saying something then facing an execution squad is free speech? As for "natural" rights, I consider that a joke. Try arguing your "right to life" with a hungry lion, rights only exists between entities that recognize those rights. If your government doesn't recognize freedom of speech, the difference between having it and not having it is entirely philosophical.

      Most people, even those who like to pretend they only care about negative rights care about positive rights. If you say something and the government wants to hang you from the nearest tree but the law won't let them that's a negative right. If you say something and the community wants to hang you from the nearest tree but the police or the law won't let them that's a positive right. What's really your "freedom" of speech worth if the Taleban will kill you for it and nobody will care? Not very much.

      --
      Live today, because you never know what tomorrow brings
    10. Re:Waiver of rights by Sique · · Score: 1, Insightful
      You got it reverse. Of course people can grant rights. All your rights are granted by other people. You as yourself don't have any rights. It's just an agreement between people that you have rights. They are not inherent to your being. If you don't believe it go into the next civil war zone and then tell me about your rights to property or free speech or due process. Those rights don't exist in a civil war zone, because there are no people there willing or able to grant you those rights.

      It's that big association of people often referred to as "society" or "state", that is able to keep up the rights you seem to believe are your own. As soon as you move out of that association, you also lose the rights you were granted.

      --
      .sig: Sique *sigh*
    11. Re:Waiver of rights by AK+Marc · · Score: 2, Insightful

      Yeah, parse that for me. If "the legal system" allowed her to be punished for exercising her right to speech, then Congress (or someone else) passed a law abridging the right of freedom of speech.

    12. Re:Waiver of rights by Zontar+The+Mindless · · Score: 4, Insightful

      The classic example is signing a contract whereby you sell yourself into slavery.

      Even if you willingly sign such a contract, and receive the money from the buyer, it still has absolutely no force under US law, since it's against the law there for one human to own another.

      --
      Il n'y a pas de Planet B.
    13. Re:Waiver of rights by mysidia · · Score: 4, Insightful

      based on the actions of the wife, who didn't agree to anything.

      Ah.... that is indeed another wrinkle. Marriage does not give a spouse the ability to legally sign and bind the other spouse to contracts. Utah is not even a community property state. Therefore, any value from the Kleargear contract would be separate property --- the wife would not be party to the agreement, and would have received no consideration from it. The husband is legally unable to bind the actions of the wife.

      Clearly, they would have known that the order was not placed by the reviewer, by examining the contents of the order form. The fact that Kleargear chose not to, can only be attributed to an attempt to maintain a false pretense (deception); for the purpose of damaging another individual, by impeding their rights, and/or eliciting financial gain ("defrauding the husband out of $3500").

      Read: 18 U.S.C. 1343 Wire fraud

      Whoever, having devised or intending to devise any scheme or artifice to defraud, or for obtaining money or property by means of false or fraudulent pretenses, representations, or promises, transmits or causes to be transmitted by means of wire, radio, or television communication in interstate or foreign commerce, any writings, signs, signals, pictures, or sounds for the purpose of executing such scheme or artifice, shall be fined under this title or imprisoned not more than 20 years, or both.

  2. Re:Rip Off Report by __aarzwb9394 · · Score: 5, Insightful

    Do you have an interest that you need to declare?

  3. Re:Good by FlyHelicopters · · Score: 5, Insightful
    I don't normally wish doom to a private company, but in this case...

    Yea, based on the facts as offered, they can go rot...

  4. Re:Good by __aarzwb9394 · · Score: 2, Insightful

    Out of business is not good enough

    Dead right.
    The right wing are forever claiming that corporations are people. Let's see these lowlifes in jail, and I will believe the rightists for once.

  5. Re:Fret not by DavidClarkeHR · · Score: 4, Insightful

    All of the company staff will get IRS jobs. They've shown the proper mindset.

    IRS? Nah. Wall street. We never did fix those problems.

    --
    - Nec Impar Pluribus, or so I'm told.
  6. Re:Just wait for more EULA's and the TPP / ACTA by ledow · · Score: 5, Insightful

    Nothing trumps basic consumer law and contract fairness.

    Too many people forget this.

    The EULA's can say what they like. If it's deemed unreasonable, especially if it's one-sided, courts will just ignore those portions of it.

    I think commenting your own opinion on a product/service you used can't really ever be deemed unreasonable until it becomes harassment, and that's relatively easy to determine and prose cute for.

    Fact is, all this company have done is said they'll sue their own customers unless they never have a problem and/or never tell anyone about it. It's a perfect way to lose customers.

    They can claim anything they like, but that doesn't mean that a court will back them - especially not when they breached the contract themselves first (thus making all the other party's obligations under that contract null and void).

    Just because someone says "But you signed/agreed to this", it doesn't mean that you are bound by it. It's a complete fallacy. It just means that you have to prove it's unreasonable rather than, in the case of not signing it, do nothing.

    There was a lot of cases about whether automatic "if you park here, you are agreeing to pay a £100 'fine'" signs put up by private landowners. Loads of people ignored them and paid fines. And then courts said that it was unreasonable and not legal. And now those landowners are having to pay all that money (and expenses) back.

    A contract has to be fair and reasonable, or it's not a contract at all. And yet you can still be held by your side of the contract (e.g. providing the damn service you were required to) while having all your provisos (e.g. NDA's or termination clauses) rendered void. It all depends on the balance of contract law.

    But, honestly, don't agree to such things in the first place (this person says they didn't, for instance), and don't let people get away with such things when they can't keep their own side of the agreement.

  7. Re:Just wait for more EULA's and the TPP / ACTA by Nerdfest · · Score: 3, Insightful

    Well, it used to be that nothing trumped the Constitution, but that seems to have changed too.

  8. Re:Fret not by Anonymous Coward · · Score: 3, Insightful

    A predecessor to the United States already tried this. It was an abject failure. Did you know that rich people who think "someone" should fund the government almost always mean "someone else, obviously, I've got yachts to buy" ?

  9. Re:Fret not by khallow · · Score: 3, Insightful

    Did you know that rich people who think "someone" should fund the government almost always mean "someone else, obviously, I've got yachts to buy" ?

    I haven't noticed that being rich had an effect on that particular mindset. The point of government is to give me free shit. Having me actually pay for that defeats the purpose - whether I'm rich or poor.

  10. Re:Fret not by the+eric+conspiracy · · Score: 5, Insightful

    Ding Ding Ding Ding

    You have identified the fundamental problem with our system of government.

    Couple the principle of free shit with that of lack of term limits and fiat money and I am amazed we have gotten this far.

  11. Re:Fret not by Anonymous Coward · · Score: 0, Insightful

    They print it right now with reckless abandon. Its not enough. This nation, even with its recognition as a world reserve currency provider, is still sinking ever deeper in debt.

    We have grown dependent on freebies and handouts as our government tries to "domesticate" its citizenry into the role of owned beasts of burden.

    Its now at the point if the government handouts cease, there will be rioting in the street that would be remind anyone of the kind of violence one ususally sees in the Middle East.

  12. Re:Fret not by Anonymous Coward · · Score: 1, Insightful

    So America, prior to Roosevelt is your idea of paradise.... I gotta love you right wingers trying to repeal the 20th century as if the 19th century was some kind of utopia.

  13. Re:Fret not by Vladius · · Score: 2, Insightful

    It's because the Right doesn't believe in Freedom or Liberty. They believe in power and control and more importantly being able to decide what rights other people have based on their socioeconomic status.

  14. Re:Fret not by nomadic · · Score: 4, Insightful

    "We have grown dependent on freebies and handouts as our government tries to "domesticate" its citizenry into the role of owned beasts of burden."

    What freebies and handouts would these be? By developed nation standards we do not spend that much on social welfare programs.

  15. Re:Good by Anonymous+Brave+Guy · · Score: 4, Insightful

    Can anyone comment reliably on whether this strategy actually holds up in the US? Here in the UK, I would expect that knowingly and deliberately running a company into the dust like that would be grounds for piercing the corporate veil.

    --
    If you disagree, post your argument. (-1, Overrated) isn't your personal censorship tool for views you don't like.
  16. Re:Good by __aarzwb9394 · · Score: 3, Insightful

    EU....electronics connections

    You are actually complaining about things like the rule that phones must be chargeable over mini USB?
    Apple's refusal to do this properly is one of the reasons I have a different kind of phone, despite happily using their computers.
    This rule is a seriously good move, allowing you to be near certain that your phone will be chargeable when you are at a friend's house without your charger.
    Corporations would never do this without being forced. In fact they would do the opposite, and deliberately use mutually incompatible charger connections.

  17. Re: Fret not by lonecrow · · Score: 3, Insightful

    It might be fun for you to take a vacation to a country with no building codes, no food inspectors, no labeling laws, no noise bylaws, no courts to enforce contracts, and all the other "freedom surprresing" rules. Then you should read Hobbs, Mills, and Locke so that you understand exactly why it is that we are more free with street lights then without. One could easily argue that a red street light is a gross violation of your liberty by the gubberment. But do your really want to live in a city without street lights? If you want to discuss the nuances of spefic laws and how balance between personal liberty and common good, there are many people who would love to have that talk. And they would respect your views. But if all you say is that all government and taxes are bad, you will quite rightly be dismissed as an idiot not worthy of listening to. This is the proplem with the tea party. All the valid viewpoints of the right are lost in the noise of all the nonesense.

  18. Re:Fret not by ultranova · · Score: 3, Insightful

    Then why is so much of that government spending, entitlement spending?

    Because you're thinking maintenance costs as entitlements. You're so used to living in a peaceful, lawful society you think it's the natural state of things rather than something that was won by ensuring Joe Beggar has options besides starving or mugging you. Or maybe you're simply subconsciously assuming the opportunities inherent in frontier period America still exist today, and any disenfranchised person can simply go West and grab some land to farm.

    Or, to put it another way: Breaking Bad Canada.

    --

    Forget magic. Any technology distinguishable from divine power is insufficiently advanced.