Slashdot Mirror
Ask Slashdot: Getting an Uncooperative Website To Delete One's Account?
First time accepted submitter trentfoley writes "I've been trying to clean up my digital life (insert joke about having a life) and have run into a situation I fear is too common. Many social websites, nextdoor.com in particular, do not allow a user to delete the account they created. In the case of nextdoor.com, their privacy policy makes it clear that the user owns all of their data. If this is true, I should have the right to destroy that data. These lines of thought brought to mind the recent privacy defeat in Europe. Does the defeat of the EU's Right-to-be-Forgotten legislation bring a practical end to this debate?" I've read complaints today from Nextdoor.com users who say their data was sold, too.
I've gotten a lot of sites that don't let you delete accounts to delete the account by simply calling them. Their numbers are often hard to find but get them on the phone and ask nicely.
I've decided to stop wasting my time responding to AC trolls/sockpuppets... so if you want a response from me... login.
Discussion lists traditionally don't give you a right to delete previous postings: Usenet and mailing list archives are forever. One rationale is simply technical inability (archives aren't controlled by a central authority), but there's also a sense that deleting miscellaneous posts from archives fragments the record of past conversations.
So, Nextdoor has forums and discussions. It seems fair to me that they don't retroactively delete posts from those. Therefore they need to maintain some kind of attribution to the now-deleted account. So they can't fully delete the account, in the sense of wiping any traces, but they could just make it a non-operable "deactivated" account that still has the posts attributed, but can't be used anymore. They might agree to hide the profile in this case, as well. Turns out, that is precisely what they do support.
10 PRINT CHR$(205.5+RND(1)); : GOTO 10
could be classified a delusional state.
Change all your details in the account settings, name, address, email etc.
Then, deactivate the account like they tell you in their help on their site.
http://help.nextdoor.com/customer/portal/articles/805273-deactivating-your-account
That's about it. Not even Slashdot will erase your old posts when you decide to quit here, nobody does that, it would ruin all the past conversations.
Well. As a last resort.
1) Change all of your user data that you can. Edit your profile so that all of the data is either blank, or not yours at all.
2) Edit your age down to below 13 years old. This may kick in automatic account privacy settings.
3) If none of this works, then look at the TOS and find things that they don't want you to do. (ie, Wikipedia freaks out if you mention suing them on any forum. A TOS might make it a violation to badmouth the parent company, or to solicit other users. You might think of creating a couple of throwaway accounts, and getting into a royal flamewar with your invisible clones. Call them really bad names. Threaten to sue them.)
4) Do not let number three go into the realm of anything illegal. Don't post porn in public fora. You simply want to make yourself unwelcome at this location.
If it's worth doing, it's worth doing for money.
There are many comments about the ownership of the posts and how if the poster owned the posts he should be able to delete them. I have a different view.
From the Nextdoor Member Agreement:
Content. You retain all ownership rights to the text, photos, video and other content you submit to Nextdoor.com (collectively, your “Content”). We can publish your Content in your neighborhood website or to nearby neighborhoods as described in our privacy policy.
Notice they say rights. The poster owns the posts in that the poster is responsible for the content and the site can not sell or copy the posts to other sites. Those are the general copyright laws. The issue comes in that by posting on the site the owner has given a copy to someone else, much like giving someone a book. The poster still owns the right to the post but not ownership of that specific copy.
This is from the Privacy Policy:
Data Modification/Deletion. You can delete your account by contacting us. Alternatively, you can delete most types of individual Content items. Deleting your account will delete all Content you provided, except that we may choose to retain Content incorporated into the neighborhood's conversations (and, as applicable, nearby neighborhoods); and we may attribute that Content to your name even after you depart. If we allow you to change neighborhoods on our site, we may retain your conversation contributions in your old neighborhood and nearby neighborhoods (and keep the attribution to your name) but allow you to move your profile to your new neighborhood. If you are the subject of an unauthorized profile, please contact us.
It looks pretty explicit that they will retain conversations.
If you don't want your life on the net, stop registering with your real information.
Get free satoshi (Bitcoin) and Dogecoins
The only way to win this game is not to play.
Don't feel you have to participate in every social media site. You really won't miss anything if you don't. People will tell you, "You have to have a social media presence to get a job" but that's just BS.
In fact, a very good skill to develop is the ability to ignore cultural phenomenon occasionally. It's almost like a superpower and it can really impact your happiness quotient. For example, I've made it to the last act of a semi-celebrity drama without knowing what a "Duck Dynasty" is, and the feeling is awesome. It takes a bit of preparation and planning, but it is possible to filter out nonsense. And make no mistake, social media is nonsense, and it's dangerous. You think you're getting something when in fact you're having something taken from you.
You are welcome on my lawn.
Its called 'DeleteMe' and you can check with them to see if they can help you with particular sites.
This is the same group that makes the anti-tracking browser addon 'DoNotTrackMe'.
Slashdot won't delete your account either